What Does A Business Do?

WHAT DOES A BUSINESS DO?

Published: May 23, 2025 - The Business Professional focuses on analyzing markets, identifying opportunities, and developing solutions to meet organizational objectives. This role combines data-driven decision-making with effective resource management to enhance overall performance. The individual supports strategic initiatives that drive growth, adaptability, and measurable success in competitive environments.

A Review of Professional Skills and Functions for Business

1. Business and Operations Director Duties

Team Leadership: Manage and lead the product line Sales Operations, Program Management and Global Lab Systems (GLS) teams
Cross-Functional Support: Support Engineering, Product Management and Business Development groups to increase focus toward their core competencies and roadmap execution
Stakeholder Influence: Influence Lam Product Group stakeholders, internal organizational stakeholders and Lam matrix stakeholders to support the effective execution of the VPD and GLS roadmap
Culture Development: Champion and develop Lam culture and Lam Management Systems (LMS) across the organization
Organizational Growth: Architect the effective growth of the organization to support products
Executive Collaboration: Collaborate with fellow Office of the CTO (OCTO) Business Unit (BU) operations executives to deliver consistent results and communication within the business unit
Strategic Execution: Lead the development and execution of organizational objectives in support of the Product Line Heads
Continuous Improvement: Drive a culture of rigorous, continuous improvement by identifying positive disruptive change opportunities
Performance Accountability: Serve as the single point of accountability for Operational and Financial performance
Risk Mitigation: Identify business, operational, and financial risks and implement mitigation plans
Problem Solving: Use rigorous logic and methods to solve difficult problems with effective solutions
LMS Oversight: Lead operational LMS reviews (QCR, QFR, QOR)
Performance Transparency: Ensure transparency of the organization and program performance
Division Representation: Represent the OCTO BU and Computational Products Division in the matrix

2. Business Administrative Assistant Details

Purchase Management: Purchase orders process handling and invoices processing, owning the end-to-end purchase orders lifecycle for the entire Polish organization
Invoice Tracking: Taking care of the invoice flow till POs are closed
Issue Resolution: Cooperation with the B2P team and proactive issue resolution
Payment Monitoring: Payment control and escalation in case of any issues
Procurement Compliance: Overall responsibility for procurement process compliance (late PO/Pending PO)
Vendor Coordination: Cooperation with sourcing for new supplier creation requests and vendors’ details update
Supplier Management: Supplier relations management and quality assessment
Financial Support: Assist leadership in meeting all financial commitments and goals
Administrative Assistance: Supporting the General Manager in administration and tasks related to the business activities
HR Support: Supporting HR in finance and procurement activities
Event Coordination: Supporting businesses with organizing internal and external events
Order Fulfillment: Taking care of the ordering process of mobile phones and other things requested by employees

3. Business Administrative Assistant Responsibilities

Employee Relations: Assist in maintaining good employee relations and morale by projecting a positive, constructive attitude
Administrative Support: Perform administrative assistant duties in an efficient, accurate and timely manner
Visitor Coordination: Serve as the initial point of contact for visitors to the KBC
Guest Assistance: Greet and assist students, faculty, staff and guests
Mail Handling: Sort and distribute mail, answer telephones and take messages
Office Maintenance: Maintain the office area and faculty staff/lounge in a clean and professional manner
Supply Management: Order and maintain appropriate supplies and forms for office use
Maintenance Reporting: Report building maintenance issues to the appropriate person or office
Equipment Management: Manage the laptop cart located in the Krumm Business Center
Student Supervision: Hire, schedule and supervise work-study students who perform general clerical duties
Clerical Duties: Answering the phone, filing, photocopying, processing Scantron forms, mail distribution, file maintenance, maintaining supplies in laboratory spaces etc
Instructional Support: Assist full-time and part-time faculty with instructional materials and activities
Textbook Coordination: Manage the textbook ordering process for full-time and part-time instructors for the Business department
Exam Proctoring: Proctor exams as requested by full-time and part-time faculty
Document Preparation: Prepare and proofread administrative paperwork and correspondence
Budget Monitoring: Monitor the department’s budget, complete budget requisitions for submission to Accounts Payable
Expense Reconciliation: Reconcile credit card statements, reimbursement forms for faculty
Meeting Coordination: Arrange meetings by making room reservations, coordinating schedules and activities, and preparing materials
Communication Assistance: Assist the department with contacting and scheduling meetings with students, faculty and staff
Event Coordination: Provide coordination and support for various department events
Program Management: Manage the application and selection administrative process for business student programs and awards
Outreach Support: Arrange meetings and outreach communication for the Business Advisory Board Mentor program
Student Organization Support: Assist BSAD faculty advisors with student organizations
Departmental Assistance: Assist with other duties to support the department faculty

4. Business Supporter Job Summary

Call Handling: Answer incoming calls and incoming sales enquiries
Order Management: Accept incoming orders, manage filing, and archive annually
Data Disposal: Disposal of data/documents as per data protection rules
Mail Campaigns: Implementing Mail-shots as directed by Sales and Marketing
Quote Production: Produce quotes for standard catalogue parts
Quote Follow-Up: Follow-up quotes generated on CMS
Literature Management: Manage literature/catalogues/product sheets
Marketing Database: Maintain a database of PR/Marketing
Market Research: Carry out market research in support of Marketing
Document Dispatch: Send out literature, quotes, etc., as requested by sales staff
CRM Entry: Enter new contacts into the CMS system
System Support: Support the office manager in system updates
Activity Reporting: Provide activity reports for MD and Sales Staff

5. Business Assistant Accountabilities

Account Support: Support the West Coast Account Management Team in various verticals, customer segments, and commercial models
Customer Engagement: Assist in driving customer engagement and revenue growth
Team Contribution: Contribute as an Analyst-level team member with the potential for a permanent role
Client Service: Work with account management business leaders to ensure clients receive the highest standards of service
Solution Implementation: Assist in the Implementation of customized solutions that drive value creation for the customer and the company
Presentation Creation: Create customized presentation materials for customer demonstrations and sales opportunities
KPI Reporting: Provide internal and external reporting/analysis on account KPI's
Market Intelligence: Report trends, competitor intelligence and developments to stakeholders
Opportunity Analysis: Analyze business opportunities, including financial modeling, to identify new clients and product ideas
Pipeline Management: Participate in the sales pipeline management process (e.g. Salesforce and corresponding internal reports)
Product Diligence: Assist in providing diligence on specific products and/or segments of products and support the identification of product innovation opportunities

6. Business Analyst Associate Functions

Presentation Development: Lead the development of drafting all Executive Presentations and support leadership in providing the best possible updates for all audiences
Process Documentation: Develop documentation for processes and continuous improvements for Access Management Group
Initiative Coordination: Assist in managing AMG initiatives and roadmap items by facilitating interactions with business teams, technical partners and CCB partners
Business-Technology Liaison: Bridge the gap between business functions and technology experts to adhere to established standards for design and performance, adhere to all risk, control and quality standards, and deliver the determined business value and expected results
Control Recommendations: Develop recommendations to strengthen internal controls and improve operational efficiency
Efficiency Identification: Be proactive towards early identification or recommendations for operational efficiencies
Requisition Support: Assist with requisition support to include drafting, editing and reviewing new/replacement business positions within AMG
Platform Oversight: Provide assistance and oversight for Clarity administrators and other emerging platforms within AMG
Clarity Management: Maintain the Clarity standard operating procedure and job aids and resolve any Clarity issues beyond the scope for AMG Clarity administrators
Report Maintenance: Assist with maintaining the requisition report, to include keeping up-to-date with CSS teams, managers, and cost centers

7. HR Business Analyst Job Description

Business Analysis: Complete business analysis tasks including financial modelling, process re-engineering and information gathering
Report Writing: Write reports for the workforce board and portfolio holders
Case Development: Support the HRIS and Change Lead in the development of business cases for transformation projects by identifying and validating business benefits, costs and risks, etc
Data Provision: Provide actionable data and management information specifically about the organisation's equality, diversity and inclusion programme
Statutory Reporting: Be responsible for statutory returns, reporting requirements, gender and ethnicity pay gap data, etc
Survey Coordination: Project coordinates temperature checks and other engagement surveys from inception, to reports, to action planning
Manager Training: Train managers and other staff on business analysis tools and techniques
Project Support: Support the HRIS and Change Lead to deliver the process and technology workstreams of their projects within time, cost and scope constraints
Governance Coordination: Responsible for Workforce Governance Group coordination and audit trails, recording decisions made
Plan Coordination: Coordinate HR/OD assurance and service plans

8. Business Analyst Intern Overview

Business Reporting: Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
System Evaluation: Assist in improving systems by studying current practices and evaluating efficiency
Data Consolidation: Assist in data collection and consolidation to support process and operations analysis
Cost Estimation: Validate resource requirements and develop cost estimate models
Operations Review: Review a variety of areas, including operations, purchasing, inventory, distribution and facilities
Ad Hoc Analysis: Conduct insightful, ad hoc analysis to investigate ongoing or one-time operational issues
EDI Coordination: Coordinate and assist in all EDI developments
Analytics Collaboration: Work with cross-functional teams to understand business analytics and system process requirements, and produce useful reports for the business
Initiative Prioritization: Prioritize initiatives and manage competing resources based on business needs and requirements
Procedure Maintenance: Update, implement and maintain procedures

9. IT Business Analyst Details and Accountabilities

Requirements Documentation: Collaborate with project members across various business units to identify functional solutions, prioritize requirements, and prepare documentation such as Business Requirement documents, Functional Requirement studies, and User Acceptance Tests (UAT)
Solution Analysis: Conduct solution analysis and engage in all phases of requirements translation to system changes development
Design Assessment: Assessing the technical design impact of new solutions
Solution Advocacy: Independently serve as a solution champion within the department, supporting the platform under the Head of Technology and collaborating with Business and IT Vendor Teams
System Implementation: Work across organizational boundaries to ensure the successful implementation of system changes and alignment with business requirements
Functional Analysis: Perform in-depth functional analysis, including detailed business requirement analysis, solution analysis, and functional impact assessment, to recommend system implementation and business improvements
Requirements Gathering: Gather functional requirements through interviews, document analysis, workshops, surveys, site visits, and other methods
Specification Development: Produce requirements specifications following standard templates and break down business requirements into Functional Specification Documents (FSD)
User Validation: Validate users' input based on personal expertise to ensure comprehensive coverage of systems and business processes in the Functional Specification Document (FSD)

10. Business Analyst Tasks

Report Processing: Process multiple reports within defined TAT and perform quality checks to ensure high accuracy
Data Structuring: Provide support to EAR Reporting on report structuring that includes data gathering/data mining, timely and accurate execution of reports, including ad-hoc analysis
Process Documentation: Maintain documentation of all processes/reports being created
Business Understanding: Understand the business and processes end-to-end for business discussions
Tool Development: Provide support to existing Tools/Macros and create new ones as per business requirements
Team Collaboration: Interact daily and work directly with the US-led team responsible for the data and end-user reporting supporting the business
Data Transformation: Transform complex data sets into elegant end-user reporting
Template Maintenance: Maintain several end-user Excel reporting templates and assist the team in building new Excel reporting templates
Offer Support: Help with the offer letter review process for EAR advisors
Control Improvement: Manage/Improve controls and validations of assigned activities
Efficiency Automation: Explore opportunities to drive efficiency in operations by automating reports/processes, simplification/eliminating redundant activities
Analytical Insight: Apply analytical skills to understand the data and provide the required information to leadership
Process Infrastructure: Design infrastructure to support new processes or programs
Data Documentation: Create and maintain process documentation including data definitions and sources

11. Business Analyst Roles

Analytics Leadership: Drive the use of data and analytics in a large multinational organization and support a growing community of business and technical analysts
Workshop Facilitation: Facilitate workshops or key meetings to capture business requirements and perform as-is analysis, understanding customer and user requirements
Requirements Analysis: Participate in pre-studies and analysis of business requirements to develop comprehensive requirement specifications that will determine the estimate of cost, time and resources
Business Case Support: Support the development of business cases and support and lead a portfolio prioritization process
Supplier Oversight: Manage and control development work delivered by Essity suppliers to ensure expected quality and business outcome
Solution Alignment: Ensure that solutions meet business objectives and requirements
Channel Optimization: Ensure optimal interaction of aftermarket sales channels with the aim of sustainable market success
Market Analysis: Support the entire customer planning process, identification of market and customer potential and derivation of recommendations for action for the departments
Sales Structure Support: Support in setting up a sales structure for the aftermarket area
Dashboard Reporting: Data gathering and processing of dashboards and professionally structured presentations
Cross-Location Collaboration: Cooperate with international locations and sales representatives
Process Optimization: Analyze and optimize business processes in the field of order-to-cash
Solution Development: Develop tailor-made solution proposals and feasibility studies considering the adjacent processes and systems
Testing Execution: Execute functional and integration tests, including the elimination of errors and malfunctions
Documentation Creation: Create process and user documentations outlined in the design documentation
Process Implementation: Support implementation of to-be processes, including training delivery to develop competencies within the business and increase their capabilities
Matrix Collaboration: Contribute to finding and implementing effective solutions in a matrix organization

12. Senior Business Analyst Additional Details

Requirement Analysis: Analysis and documentation of business reporting requirements
System Specification: Production of System requirements based on the business requirement
Documentation Enhancement: Updating and enhancing existing documentation including report specifications
Database Design: Involvement in database design, structure and principles
Development Support: Assisting development teams (both onshore and offshore) with queries during the project life cycle
Testing Assistance: Assisting the testing team and business users
Process Monitoring: Process definition, implementation and monitoring to ensure appropriate best practices are followed
Data Specification: Specifying application source data using existing models and stakeholder inputs
System Testing: Conducting systems tests and regression testing, including checking views, tables, SQL, etc.
Quality Assurance: Internal quality checks on code, documentation and implementation
Reporting Support: Support of existing reporting and provision of data for reporting
Process Innovation: Innovations in current processes by revisiting existing methods and suggesting alternatives

13. Business Architect Essential Functions

Needs Analysis: Proactively analyzes business and user needs and identifies, evaluates, and develops complex information systems to meet business requirements
Business Insight: Provides insight into the business implications of technology systems
Process Consulting: Provides senior-level consulting services to internal business groups on process improvement projects designed to improve their business results
Scope Definition: Formulates and defines the system's scope and objectives, based on user needs and emerging industry trends in investment and business systems technology
Process Direction: Utilizes deep understanding of business needs to direct process improvement projects for internal business groups, aiming to improve key business results
Application Design: Leads the design and testing of new or enhanced applications that align with the overall investment technology strategy
System Implementation: Leads the implementation of business systems and software
System Revision: Analyzes, defines, and documents existing systems' logic challenges, and makes revisions to address business issues
User Feedback Monitoring: Monitors user experiences and feedback on the use of business applications, and makes enhancements to system productivity
Requirements Management: Leads the collection, documentation, and maintenance of functional requirements and modeling
Team Guidance: Guides and advises less experienced crew

14. Business Consultant Role Purpose

Business Partnership: Partner with the business community to help drive business decisions and re-engineer business processes
Requirement Breakdown: Take a complex, abstract level need as described by Subject Matter Experts and break it down to the individual requirements that would aggregate to fulfill that need
Process Implementation: Participate in new process implementation activities
Requirement Translation: Translate business requirements into External / Internal design documentation
Specification Drafting: Confirm business requirements, draft clear and concise specifications and documentation
System Leveraging: Leverage the functionality of the WMS/LM/WCS application to satisfy requirements from multiple business units and to facilitate business process improvement and innovation
Script Development: Assist in the development of process and functional scripts in preparation for Integration and User Acceptance Testing
System Support: Provide functional and technical system support to the user community
Test Execution: Develop and execute test scenarios required to verify system enhancements and new business application modules/releases
Methodology Input: Provide input into the future Functionality, Implementation Methodology and Customization Standards
Issue Resolution: Driving issue resolution and escalating
Process Tracking: Establish standards and procedures to track and measure processes
Technology Evaluation: Evaluate new technologies and tools as opportunities for innovation and performance excellence
Work Planning: Implement work plans and staffing models to ensure effective support
Testing Leadership: Lead all testing activities - Unit, Integration, Commissioning, Performance, Regression, and User Acceptance Testing

15. Business Unit Controller General Responsibilities

Financial Analysis: Complete/Present a monthly financial analysis package detailing financial results and noting trends
Cost Reporting: Prepare other cost-related reporting and analysis including sales and profitability analysis, monthly sales and earnings forecast, and various manufacturing reports
Project Support: Partner with management in driving improvement projects, including verification of cost savings estimates
Variance Analysis: Proactive variance analysis and reporting to plant management, as well as continuous review of standard product costs
Review Meetings: Conduct monthly review meetings with Sales and Production teams
Capital Justification: Work with operations in the justification of capital expenditure requests, approximating $25 million per year
Journal Entries: Prepare journal entries for month-end closing and supply account reconciliation documentation
Forecast Support: Assist in the monthly forecast and annual operating plan
Audit Coordination: Work with an external auditor in support of year-end reporting and tax package

16. Business Data Analyst Key Accountabilities

Dashboard Development: Create and iterate on reports and dashboards to empower operational and exploratory analysis
Metric Forecasting: Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
Data Pipeline Design: Work with key stakeholders to design and implement a robust data pipeline, from sourcing, storing, and validating disparate data sources to performing analysis and communicating insights
Process Recommendations: Make recommendations based on data for process improvement and strategic business decision making
Team Collaboration: Collaborate with cross-functional teams to define, document, implement, communicate and track reports and dashboards
Requirement Definition: Define requirements based on user research and a deep understanding of business processes
Data Quality Monitoring: Routinely monitor the quality and integrity of all data sources and metrics
Report Delivery: Deliver production and ad hoc reports within the agreed-upon timeframe

17. Business Director Roles and Details

Tender Leadership: Leadership of tender to meet the client programme and internal governance
Contract Mobilisation: Leadership of the mobilisation of the contract, ensuring compliance with internal governance and all relevant legislation associated with the delivery of the contract requirements
Client Engagement: Client engagement and relationship management at the local government Corporate Director level
Revenue Accountability: Accountability for managing a £ 50 m+ per annum turnover and outperforming gross income forecasts
Strategy Development: Developing, communicating and embedding local strategy in line with the corporate business plan
Performance Management: Performance management and improvement against key business targets – operational, financial, people, health/safety, quality, environmental and client satisfaction
Financial Outperformance: Developing and achieving financial outperform action plans
Business Development: Supporting regional and national business development activities, identifying and pursuing opportunities and developing the brand
Stakeholder Engagement: Engagement with key stakeholders and communities
Supply Chain Strategy: Strategic management of the supply chain
Reporting Delivery: Delivery of monthly operational and financial reporting
Innovation Promotion: Promoting improvement opportunities and innovations
Team Management: Line management of the local Contract Leadership Team
Workforce Leadership: Leadership of a business with circa 200 staff and operatives with diverse roles
Culture Fostering: Continuing to foster a culture with values at its heart and continually enhancing levels of employee engagement

18. Business Insights Analyst Responsibilities and Key Tasks

Data Investigation: Provide expertise and practical assistance in the ad hoc investigation, evaluation, and interpretation of data, themes, and trends
Trend Analysis: Analyze business and market trends to recommend new strategies for increased performance
Insight Development: Help to develop insights - focus on simplistic measures of performance and providing the ‘so what’ to Category Management clients
Project Management: Manage large analytical projects, and help develop new reports and views of data for the Category Management team
Stakeholder Interaction: Be able to interact with different stakeholders across the business, and direct the flow of requests to third-party analytics vendors
Team Integration: Develop relationships with the Category Management teams and integrate analytical views into their decision-making processes
Financial Analysis: Produce accurate reports and complete analysis to put forward suggestions to improve financial results, processes and business improvements
Scorecard Reporting: Provide category scorecards that provide insight for Category Merchants
Strategy Support: Support Category Management in the development and execution of category strategies by providing data and insights
Merchant Guidance: Be comfortable teaching and guiding Category Merchants on the correct way to use and interpret multiple sources of information
Reporting Customization: Helps to tailor reporting views to different levels of management
Information Delivery: Provide the right information to the right levels of the organization to make better business decisions

19. Business Manager Duties and Roles

Budget Management: Develop, implement and manage budgets and Merchandise strategies in line with the Retail (In Stock) and Catch strategy
Sales Growth: Drive performance through sales, profitability and growth, which will increase bottom line results, whilst maximizing the customer value proposition through product pricing and range
Inventory Strategy: Review and develop an inventory management strategy to ensure inventory health is at an optimal level
Business Partnership: Partner with Planning and Fulfillment to drive initiatives and outcomes to deliver against business metrics
Supplier Relations: Establish long-term key supplier relationships with Senior Supplier Stakeholders
Value Creation: Work proactively with suppliers and sectors to identify opportunities to deliver value for all parties
Team Leadership: Lead, direct and build a dynamic, performance-driven team, instilling strong innovation supported by world-class practices

20. Business Operations Analyst Roles and Responsibilities

Data Analysis: Analyze and interpret data to identify trends, patterns and opportunities to assist with decision making, communicate analytic insights and make recommendations
Report Development: Develop and maintain reports in alignment with strategic initiatives
Report Distribution: Produce, publish and distribute scheduled and ad-hoc reports for publication
Business Support: Support operational business initiatives, serving as a conduit between clinical/operational leaders and improvement and data teams
Process Improvement: Identify and implement process improvement strategies in conjunction with improvement advisors and project managers
Project Management: Manage project timelines and deliverables and assist in the development and implementation of support plans
Data Presentation: Facilitate, present and explain data/information and collaborate with stakeholders
Tool Utilization: Assist in the creation and use of related tools, systems and metrics
Best Practices Sharing: Assist in the promotion, sharing and education of related best practices

21. Compliance Business Partner Duties

Compliance Support: Act as the first point of contact for compliance queries from all areas of the business
Regulatory Monitoring: Monitor, research and review all relevant existing and emerging regulatory rules, guidance and principles
Impact Assessment: Provide appropriate ‘impact assessments’ and ‘gap analyses’, and develop a required level of ‘subject matter expertise’
Regulation Briefing: Ensure that the business is kept fully briefed on changes and developments in relevant regulatory rules, guidance and principles
Risk Mitigation: Work in partnership with business functions to identify and mitigate regulatory and conduct risk within the business and escalate issues
Advisory Service: Provide a professional and pragmatic advisory service to business areas on regulatory and compliance matters
Communication Support: Support the business on statutory and non-statutory customer communications
Compliance Culture: Promote a positive compliance culture
Incident Resolution: Collaboratively work with the business and team to conclude incidents and mitigate potential re-occurrence

22. Business Strategist Details

Problem Solving: Conduct structured problem solving with UBS businesses and/or clients in collaboration with other team members
Decision Support: Support the decision-making of internal business partners at the top senior management level
Strategic Collaboration: Collaborate with sales management, business management and client advisors across markets worldwide on strategic projects and initiatives
Stakeholder Engagement: Establish close day-to-day relationships with other stakeholders such as Finance / Controlling, Risk Management and Legal
Competitor Benchmarking: Benchmark specific UBS segments against competitors and monitor competitor moves
M&A Evaluation: Evaluate M&A targets, taking into account financial and strategic considerations
Model Design: Design operating models and processes for specific markets and business segments

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