WHAT DOES A BUSINESS ADMINISTRATOR DO?

The Business Administrator facilitates top-level administrative support to the CEO and General Managers, focusing on managing budgets, relationships, and logistics for retail operations. This role encompasses building and refining processes for effective management, assisting with reporting duties, and providing comprehensive administrative support to various organizational units, including marketing. Additionally, the Business Administrator ensures compliance with quality assurance, and safety regulations, and executes directorial correspondence and organizational tasks effectively.

A Review of Professional Skills and Functions for Business Administrator

1. Business Administrator Duties

  • KYC & Due Diligence Management: Respond to KYC and due diligence requests and inquiries.
  • Bank Account & Subscription Management: Set up and manage bank accounts and relevant business subscriptions.
  • Legal Documentation & Drafting: Review and draft legal documents and other key materials.
  • Compliance Monitoring: Ensure all legal and regulatory documents are filed and monitor compliance with local and international laws and regulations.
  • International Recruitment & Screening: Recruit and screen personnel for international and Georgia-based operations.
  • Recruitment Process Management: Review and draft job descriptions, post vacancies, screen candidates in recruitment channels, and maintain the applicant database.
  • Recruitment & Budgeting Coordination: Act as recruiter liaison, conduct research, plan budgets and cash flows, and place critical adverts in commercial platforms to enable international operations.
  • Policy & Publication Updates: Assist with updates to various SAA publications regarding policies and procedures.
  • External Relations Management: Manage external office requests from visitors, suppliers, and partners.
  • Project Reporting & Visibility Enhancement: Execute ongoing reporting for bricks and mortar and enhance visibility.

2. Business Administrator Details

  • Administrative Support: Supporting admin for the CEO and the GM of Retail.
  • Relationship & Budget Management: Managing relationships and budgets with the Support Office.
  • Logistics & Initiative Implementation: Supporting store logistics and delivering on company initiatives.
  • Process Development: Review and build new processes around managing, budgeting.
  • Reporting & Assistance: Assisting and reporting to General Manager Krka CZ.
  • Reception Management: Ensuring the operation and agenda of the reception.
  • Technical & Administrative Support: Performing administration and technical tasks for the director and employees in the organisational unit (administrative support to marketing team).
  • Organizational Compliance: Completing organisational instructions related to presence at work, business trips, ordering.
  • Correspondence Management: Writing correspondence according to director’s instructions.
  • Regulatory Compliance: Conducting tasks in compliance with rules from the fields of quality assurance, occupational health and safety, and fire safety.

3. Business Administrator Responsibilities

  • Business Operations Foundation: Build a strong foundation of business operations through a structured internal rotation and develop.
  • Company Knowledge Development: Understanding of all areas of the company including Marketing, Trend Analysis, Finance, Human Resources, Operations, Support, Planning and Purchasing.
  • Document Management: Develop, maintain, and update an organized filing system of paper and electronic documents.
  • Meeting Coordination: Plan, coordinate, and schedule meetings and appointments.
  • Report Preparation: Assist in the preparation of regularly scheduled reports.
  • Correspondence Handling: Produce and distribute correspondence memos, letters, and forms.
  • Interdepartmental Collaboration: Collaborate with people from different backgrounds and at different levels within the company.
  • Customer Relationship Management: Build strong customer relationships and provide excellent customer service.
  • Document Processing: Sending faxes, file preparation and maintenance of customer files.
  • Sales & Marketing Support: Actively supporting all sales, promotional, marketing and networking activities.

4. Business Administrator Resume Template

  • Customer Service Excellence: Providing excellent customer service to customers, suppliers, and colleagues on site.
  • Project Support: Supporting projects as directed by the leadership team, preparing agendas, notes, and papers as appropriate and chasing any actions due for meetings.
  • Presentation Development: Creation of PowerPoint presentations utilizing PowerPoint functionality for more engaging presentations i.e., word art, transitions, and animations.
  • Communication Tools Proficiency: Creation of letters and emails with PDF attachments for staff, customers, and suppliers through the use of Microsoft Word mail merge.
  • Document Maintenance: Produce and maintain procedure documents in Microsoft Word.
  • Task Management: Maintain planner and/or to-do task lists for recurring tasks for multiple areas including but not limited to credit control, management account production, monthly Group and plastics reporting BPC, and payroll.
  • Collaboration Tools Utilization: Use of OneNote and Teams links for internal working procedures documents.
  • Mail Management: Manage, distribute, and categorize incoming mail to shared mailboxes.

5. Business Administrator Functions

  • Document Scanning: Timely scanning of tax working papers, documents for Iris Resourcing, etc.
  • Archive Management: Perform archive file scanning to ensure unscanned files are kept to a minimum.
  • Electronic Filing: Electronically file documents with HMRC or other authorities.
  • Data Management: Updating of practice management data and administration of various Company Secretarial tasks.
  • Payroll System Management: Upload payroll templates to the star payroll system.
  • File Structuring: Create and maintain folder structuring for shared areas in workgroups and OneDrive.
  • Team Collaboration Setup: Set up and maintain channels in Teams with linked apps and shared documents.
  • Data Protection Compliance: Maintain GDPR requirements ensuring all emailed documents including word, excel, and PDFs with personal information are password protected.
  • Document Review: Review and annotate documents for areas requiring updates using word review mode.
  • Database Management: Maintain contract database/list in excel format through consolidation of information from ERP system.
  • Time Management: Ensuring chargeable work is completed within the set time limits.
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