WHAT DOES A BUSINESS ANALYST INTERN DO?
The Business Analyst Intern focuses on identifying and implementing ways to enhance productivity, quality, and customer satisfaction while minimizing costs and waste. Researching existing business challenges, this role involves proposing feasible solutions and collaborating with vendors and developers to refine and deploy new business features. The analyst also creates detailed business requirement documentation, develops test cases, manages project implementations, and evaluates the impacts on current and future business processes.
A Review of Professional Skills and Functions for Business Analyst Internship
1. Business Analyst Intern Details
- Data Analysis: Build up/run business reports from SFDC and conduct data analysis.
- Data Maintenance: Maintain and run a regular business report from SFDC, and tidy the data.
- Insight Sharing: Do data analysis per business needs and share with a team basic business insights on business highlights and lowlights.
- Data Accuracy: Maintain partner information accuracy in SFDC, e.g., update PDM owner if changes are needed.
- Dashboard Management: Maintain and update the team's monthly dashboard.
- Dashboard Results Management: Manage the team's monthly dashboard by maintaining and updating monthly business results for each sub-team and each PDM.
- Revenue Analysis: Leverage the report from SFDC and the revenue report from the BI team.
- Trend Analysis: Provide basic data analysis and trending analysis to dig out business highlights and lowlights derived from the dashboard.
- Market Research: Market research for business intelligence information and data.
- Internet Market Research: Do basic research on the internet for market intelligence reports, news, and data for targeted business segments.
- Data Analysis: Do data analysis on those collected data for market insights and provide proposals on business opportunities to the partner team.
2. Business Analyst Internship Responsibilities
- Metrics Design: Produces and participates in the design, analysis, and presentation of metrics.
- Reporting Development: Updates, modifies, develops, and works to automate new reports using business objects, Excel, Access, and Tableau.
- Data Model Building: Works with business analysts and management to build operational data models.
- Problem Solving: Thinks critically through problems and sees them through to a resolution.
- Supporting: Supports partner team on Ad Hoc business operation job.
- Root Cause Analysis: Identifies root causes and makes sound recommendations to Management.
- Data Coordination: Coordinates the gathering of SFE performance data from country teams (Territory assignments, target setting, call planning, etc.).
- CRM: Advocates for improving CRM adoption by providing training, support, and process continuous improvement.
- Project Planning: Aligns and translates SFE initiatives into project plans with clarity on expected outcomes, scope, schedule, and key milestones.
- Business Report Management: Manages monthly partner business reports from SFDC, building up new business reports per business needs in SFDC.
3. Business Analyst Intern Job Summary
- Research: Perform research and analysis to support multiple business development projects.
- Problem Solving: Assist in resolving business issues using systems and data.
- Project Execution: Help launch new initiatives/tools, and perform additional projects upon request.
- Team Collaboration: Work with various roles in a practicing Agile team environment, and a team of Product Development Interns.
- Service Implementation: Work closely with the Manager and Mentors to evaluate requirements, estimate costs, test, and implement features and services.
- Efficiency Improvement: Recommend changes to processes, personnel, or product offerings to make internal departments more efficient.
- Technical Liaison: Act as a liaison between management and technical developers (e.g., system architects).
- Process Support: Support project managers in the identification, documentation, and assessment of internal operational processes.
- Process Optimization: Propose and implement process optimizations and risk mitigation actions in close dialogue with process owners.
- Business Requirements: Analyze and manage business requirements in close collaboration with the internal and external main stakeholders.
- Requirements Documentation: Assess the gaps and document the business requirements (functional and non-functional).
- Project Life Cycle: Participate in other project life cycle-related activities such as planning, scoping, solution design, implementation, and outcome assessment.
4. Business Analyst Intern Accountabilities
- Liaison Coordination: Acts as liaison between the business and IT for technical/sales projects.
- Needs Assessment: Meeting with business partners to determine current and future needs.
- Facilitation: Facilitates (or co-facilitates) information-gathering sessions with business and/or technology partners.
- Project Leadership: Leads and guides project team members to meet project objectives through successful execution against project scope, schedule, and cost.
- Issue Resolution: Identifies and leads the resolution of project issues.
- Strategic Planning: Devising effective ways of reaching project objectives in the most cost/time-effective manner.
- Project Communication: Prepares and communicates project plans and reports.
- Scope Management: Recognizes deviations from scope, schedule, and cost and implements remedial actions.
- Access Management: Manage User Access requests, security audits, and other similar tasks.
- Compliance: Complies with the IT System Development Life Cycle (SDLC) methodology.
- Team Support: Supports a healthy work environment that promotes excellence in customer service, quality, innovative thinking, and strong teamwork.
5. Business Analyst Intern Functions
- Analytics Identification: Work closely with business teams and programs to identify, define, and document analytical reporting needs.
- Liaison Coordination: Act as a liaison between program managers, technical analysts, and functional experts to analyze and design key performance indicators.
- Report Consolidation: Consolidate information into cohesive and insightful analytical reports for use in decision-making.
- Insight Generation: Generate high-quality and insightful recommendations, thereby driving value and program/process efficiency.
- Data Mining: Mine DW platforms to fetch raw data and analyze it to prepare insightful statistical reports.
- Automation Implementation: Automate the report generation process through the use of tools and programming techniques.
- Visualization Deployment: Deploy visualization tools and techniques such as Tableau, DataZen, PowerBI, and Infographics to build comprehensive dashboards.
- Change Tracking: Track and document changes in functional and business specifications to accurately identify and measure KPIs.
- Procedure Writing: Write detailed procedures for manual and automated reporting processes and for use in training.
- Process Improvement Identification: Identifies opportunities for improving business processes through detailed and thorough root cause analysis.
- Feasibility Participation: Participate in studies of new and existing programs and special projects to determine feasibility.
6. Business Analyst Internship Job Description
- Requirement Elicitation: Works with technical and business partners to elicit high-level requirements and capture business needs.
- Documentation: Clearly articulates and documents business requirements.
- Project Coordination: Coordinates project delivery by participating in design reviews and walk-throughs.
- Testing Engagement: Engages in user testing, pilot testing, and project launches.
- Performance Monitoring: Monitors and tracks the success metrics around projects and platforms.
- Data Analysis: Interprets data, analyzes results using statistical techniques, and provides ongoing reports.
- Industry Research: Researches industry standards, KPIs, and/or other relevant information that might apply to the client’s industry.
- Data Management: Acquires data from primary or secondary data sources and works with overseas teams to maintain databases/data systems.
- User Support: Provides references for users by writing and maintaining user documentation, and providing help desk support.
- Trend Analysis: Identifies, analyzes, and interprets trends or patterns in complex data sets.
7. Business Analyst Intern Overview
- Productivity Enhancement: Identify opportunities to increase productivity, efficiency, quality, and customer satisfaction.
- Cost Reduction: Look for opportunities to reduce expenses and eliminate waste.
- Solution Research: Research to determine solutions to business requirements that currently exist within the organization and if not, whether new solutions are feasible.
- Vendor Collaboration: Collaborate with vendors and/or developers on business requirements and implementation of new features.
- Application Enhancement: Implement enhancements to business applications, keep current on new features and functionality.
- Process Improvement Recommendation: Create recommendations for process improvements, best practices, and utilization of the systems.
- Business Case Development: Create and/or provide input to the development of formal business cases when new or enhanced business solutions are proposed.
- User Acceptance Testing: Work with the business to develop detailed user acceptance test cases and flows.
- Test Management: Devising test plans, creating test cases, establishing protocols and appropriate testing environments, and coordinating testing.
- Project Management: Manage the implementation of business solutions projects and ensure successful project outcomes by following project management processes and procedures.
- Requirement Documentation: Collaborate with business users and stakeholders to understand business needs and translate into thorough and detailed business requirement documentation.
- Impact Analysis: Consider the impact on current and future business environments and processes, assess upstream and downstream effects of the system and report changes.