Job Summary: 

• Direct the treatment of services for assigned clients as defined by the agency standards
• Prepare clinical performance reviews, and ensure completion of individual new employee orientation and ongoing training for direct reports
• Provide supervision/guidance/crisis support to direct reports as required by agency policy and provide individual and group clinical supervision 
• Implement strategic vision for program growth and cultivate new partnerships/contracts
• Develop and maintain an understanding of evidence-based models in integrated care and emergency services
• Monitor/maintain compliance and oversee process improvement for contract services
• Maintain community relationships with key stakeholders and act as liaison for contract facilitation
• Perform data collection and presentation as required by contract agencies
• Provide consultation/educational information with other community agencies/organizations
• Follow, support, and aid in the development of personnel policies and standard operating procedures
• Attend intra- and inter-agency organizational meetings, and serve on committees
• Develop and maintain collaborative relationships with community referral sources, hospitals, and community stakeholders
• Complete mental health crisis intervention and pre-hospitalization screening 
• Document clinical work through progress notes and other forms 

Skills on Resume: 

• Clinical Supervision (Hard Skills)
• Performance Evaluation (Hard Skills)
• Crisis Management (Soft Skills)
• Strategic Planning (Hard Skills)
• Contract Compliance (Hard Skills)
• Community Liaison (Soft Skills)
• Data Collection and Presentation (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Provide direction and oversight, including evaluation, for the operation of Behavioral Health and Wellness services. 
• Adhere to and ensure compliance with all federal, state and local government laws and regulations. Comply with Health Care Corporate Compliance Standards of Conduct and related policies and procedures. 
• Assure compliance with all service delivery standards, strategic plan and agency mission.
• Provide direct behavioral health and wellness services to patients and administer the on call and after-hours care program
• Assure that the Behavioral Health and Wellness Clinic operates consistent with best practice standards for the delivery and quality of care including provider productivity, patient satisfaction and operational excellence. 
• Implementation and management of a quality clinical supervision program that is patient-centered and focuses on the evolution of behavioral health practice and supports the professional development needs of those affiliated with and working in the clinic. 
• Assessing and responding to levels of therapeutic competence, continued readiness for practice, and professional impairment while undertaking the disciplinary process 
• Supervise Behavioral Health and Wellness staff in the delivery of high quality services and excellence in patient relations. 
• Maintain a file review and record keeping program to assist and support Clinic staff with the maintenance of high standards ensuring clinical quality and record compliance.
• Provide leadership and develop collaborations with OCHIN and/or EPIC, community healthcare partners, and community institutions such as colleges and universities. 
• Build supportive professional relationships with community HIV/AIDS behavioral health providers that provide services to patients and clients.

Skills on Resume: 

• Behavioral Health Services (Hard Skills)
• Clinical Supervision (Hard Skills)
• Quality Assurance (Hard Skills)
• Staff Leadership (Soft Skills)
• Compliance Management (Hard Skills)
• Collaboration (Soft Skills)
• Record Keeping (Hard Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Assists the Chief Medical Officer, Medical Director and Vice President of Clinical Integration and Innovation (VPCII) with the operations of the Care Management, Integrated Health Homes, and Behavioral health initiatives for the MHN ACO
• Assumes leadership for major Clinical Integration Division projects as they relate to behavioral health such as Transitions of Care, Training and Education, programs that address social determinates of health, partnerships with community entities and others 
• Serves as the CI Leader in the absence of the CMO, VPCII, and Sr. Director of clinical integration. Provides clinical supervision of the TOC Care Management staff as related to behavioral health
• Works with other members of the CI team to establish efficient care management processes that connect the continuum of care at all points of transition and incorporating the needs of the behavioral health population
• Implement, and oversee pertinent behavioral health and wellness grants.
• Collaborate with other departments and build an integrated system of care and support for patients and clients.
• Prepare and manage the behavioral health budget assuring that reimbursement revenue is maximized.
• Keep abreast of changing developments in the treatment of HIV, mental health, and substance use conditions,
• In conjunction with Director of Quality, assume responsibility for behavioral health and wellness metrics on the Annual Plan. 
• Participate in the Quality Workgroup.

Skills on Resume: 

• Project Leadership (Soft Skills)
• Clinical Supervision (Hard Skills)
• Care Management (Hard Skills)
• Grant Management (Hard Skills)
• Collaboration (Soft Skills)
• Budget Management (Hard Skills)
• Knowledge of Behavioral Health Trends (Hard Skills)
• Quality Metrics Oversight (Hard Skills)

Job Summary: 

• Plan, organize, manage, and review all facets of the mental health and substance abuse programs and services.
• Maintain a partial caseload, providing direct clinical services to patients for a minimum of 5 sessions per week.
• Lead Behavioral Health Consultants to ensure goals and targets are met.
• Develop, implement, and review policies, procedures, and methods used in Behavioral Health programs for consistency with service goals and compliance standards.
• Develop new strategies, services and programs based on community needs.
• Provide leadership, direction, and oversight in the implementation of adult and children behavioral health services.
• Assure programs operate based on sound administrative, fiscal, and quality management principles
• Represent Friend Health during specific community outreach efforts.
• Develop programmatic and administrative aspects of contracts, participate in negotiation of contracts, monitor contract compliance, determine standards of service and treatment and serve as program resource on contract-related matters.
• Perform a variety of tasks in collaborations with a multidisciplinary team of physicians, psychologists, social workers, and other professional staff.
• Lead and work with management on the integration of physical and mental health services to achieve departmental goals.
• Develop and maintain thorough knowledge of referral resources throughout the service area.

Skills on Resume: 

• Leadership (Soft Skills)
• Policy Development (Hard Skills)
• Strategic Planning (Hard Skills)
• Program Oversight (Hard Skills)
• Contract Management (Hard Skills)
• Community Outreach (Soft Skills)
• Multidisciplinary Collaboration (Soft Skills)
• Referral Resource Knowledge (Hard Skills)

Job Summary: 

• Provide direction and oversight, including evaluation, for the operation of Behavioral Health and Wellness services at Vivent Health. 
• Adhere to and ensure compliance with all federal, state and local government laws and regulations. 
• Comply with Vivent Health’s Health Care Corporate Compliance Standards of Conduct and related policies and procedures. 
• Assure compliance with all Vivent Health service delivery standards, Vivent Health’s strategic plan and agency mission.
• Provide direct behavioral health and wellness services to Vivent Health patients which includes neuropsychological testing in Medical Center locations and administer the on call and after-hours care program.
• Assure that the Behavioral Health and Wellness Clinic at Vivent Health operates consistent with best practice standards for the delivery and quality of care including provider productivity, patient satisfaction and operational excellence. 
• Implementation and management of a statewide quality clinical supervision program that is patient-centered and focuses on the evolution of behavioral health practice and supports the professional development needs of those affiliated with and working in the Clinic. This includes Director, Behavioral Health & Wellness
• Supervise Vivent Health Behavioral Health and Wellness staff in the delivery of high quality services and excellence in patient relations. 
• Maintain a file review and record keeping program to assist and support Clinic staff with the maintenance of high standards ensuring clinical quality and record compliance.
• Provide leadership and develop collaborations with OCHIN and/or EPIC, community healthcare partners, and community institutions such as colleges and universities. 
• Build supportive professional relationships with St. Louis's HIV/AIDS behavioral health providers.
• Implement, Vivent Health’s Ryan White, SAMHSA, and Life Care grants and all other pertinent behavioral health and wellness grants.
• Collaborate with other Vivent Health departments and build an integrated system of care and support for Vivent Health patients.
• Prepare and manage the behavioral health budget assuring that reimbursement revenue is maximized.
• Provide or coordinate for continuing education, training and in-services when appropriate to staff, students, and others.
• In conjunction with Director of Quality Assurance develop and implement a, Continuous Quality Improvement Program.

Skills on Resume: 

• Supervision (Hard Skills)
• Leadership (Soft Skills)
• Record Management (Hard Skills)
• Collaboration (Soft Skills)
• Grant Management (Hard Skills)
• Budgeting (Hard Skills)
• Training Coordination (Hard Skills)
• Quality Improvement (Hard Skills)

Job Summary: 

• Responsible for the maintenance of the contractual relationship
• Overall administration of patient care for the Psychiatric units.
• Development and maintenance of a high-quality treatment program
• Development and implementation of a comprehensive community relations program
• Strategic planning, program administration, and development.
• Staff supervision including oversight of nursing care.
• Perform consultations with the primary care providers
• Provide clinical evaluations including diagnosis and treatment plans for patients referred to behavioral health
• Provide ongoing communication with medical providers on patient behavioral health needs
• Participate in multi-disciplinary team meetings
• Facilitates monthly virtual behavioral health meetings
• Collaborates with medical leadership and hospital departments to meet organizational performance targets, ensure a professional work environment, facilitate timeliness of services, and enhance patient satisfaction and care for the behavioral health population
• Effectively manages the resources of the department and meets financial targets.
• Models effective leadership behaviors to achieve organizational outcomes.
• Develops, implements, and promotes strategies for patient care delivery in a therapeutic milieu.

Skills on Resume:

• Contract Management (Hard Skills)
• Program Administration (Hard Skills)
• Community Relations (Soft Skills)
• Strategic Planning (Hard Skills)
• Staff Supervision (Soft Skills)
• Clinical Evaluation (Hard Skills)
• Multidisciplinary Collaboration (Soft Skills)
• Meeting Facilitation (Soft Skills)

Job Summary: 

• Participates in regional community team meetings with primary care and behavioral health providers supporting community coalitions 
• Increase/improve the promotion of the network of behavioral health services available to AlohaCare members, as well as promote behavioral health integration in the primary care setting
• Ensures behavioral health representation at the Interdisciplinary department team meetings or Interdisciplinary care team meetings with external providers, as well as other ad-hoc meetings.
• Participates in Executive Council meetings
• Participates and provides updates on the Stepped Care approach outcomes in CQIC meetings
• Participates in the Provider Advisory Council meetings
• Participates in organizational workgroups or coordinates BH representation by other BH staff, as appropriate
• Responsible to maintain AlohaCare’s confidential information by AlohaCare policies, and state and federal laws, rules and regulations regarding confidentiality. 
• Develop and support Peer Support training and certification
• Work closely with Human Resources in planning, recruiting, choosing, hiring new staff, ensuring a formal onboarding process
• Support internal and external Care and Service Coordination teams and providers by AlohaCare’s policies and procedures emphasizing the importance of staff health and safety and whole-person care
• Development of Behavioral Health Manager and staff through coaching, mentoring, training, providing an opportunity for continuous development, retaining talented individuals
• Delegate responsibility with its accountability to empower staff
• Allow for disagreement and conflict, fostering the values of teamwork and resolution that enhances the staff and department to be successful

Skills on Resume: 

• Meeting Participation (Soft Skills)
• Confidentiality Management (Hard Skills)
• Peer Support Training (Hard Skills)
• Recruitment and Onboarding (Hard Skills)
• Care Coordination Support (Soft Skills)
• Staff Development (Soft Skills)
• Delegation (Soft Skills)
• Mentoring and Coaching (Soft Skills)

Job Summary: 

• Support behavioral health integration in the primary care setting and the Stepped Care approach. 
• Provide training on nationally recognized behavioral health screening tools such as the PHQ-9, or processes such as SBIRT.
• Facilitates the establishment of Care Compacts between primary care and behavioral health providers to support enhanced regional referrals
• Collaborates with Project Echo and other external agencies to promote and ensure the provision of educational and training opportunities for providers
• Have oversight and monitors referrals to specialized programs, such as the Child & Adolescent Mental Health Division (CAMHD) for SEBD services, and Community Care Services (CCS) for adults who may need additional and intensive behavioral health services
• Monitors/coordinates Applied Behavioral Analysis services for members diagnosed with autism, who meet the criteria as defined by MQD.
• Triages and coordinates resolution of BH escalated issues as requested by MQD and/or Senior Director.
• Participates in appropriate MQD workgroups
• Provides consultation, education, and oversight of training to primary care and behavioral health providers as well as care and service coordination teams
• Provides consultation, education, and training to providers in conjunction with AlohaCare’s Provider Network Development Department and AlohaCare’s Behavioral Health Manager.
• Identifies and develops community and other resources available to assist providers with member’s behavioral health needs.
• Train internal and external teams in self-management of performance to encourage growth, participation, and achievement
• Recognize individual or group accomplishments

Skills on Resume: 

• Referral Oversight (Hard Skills)
• Behavioral Services Coordination (Hard Skills)
• Issue Resolution (Soft Skills)
• Workgroup Participation (Soft Skills)
• Provider Training (Hard Skills)
• Resource Development (Hard Skills)
• Team Training (Soft Skills)
• Recognition and Motivation (Soft Skills)

Job Summary: 

• Provides oversight of AlohaCare’s Behavioral Health program to ensure compliance with requirements/standards set by DHS, CMS, and NCQA.   
• Ensuring all P&Ps required are kept up to date, accurate and meeting requirements
• Monitoring and publishing performance measures and comparing and sharing results against requirements or other established benchmarks.
• Collaborates with other health plans and MQD to ensure the bidirectional enhanced referral process supports behavioral health integration
• Monitoring follow up and shared information and treatment planning communications between providers ensuring the process supports improved access to services as well as improved health outcomes
• Monitoring behavioral health service utilization to ensure that treatment is provided at the least restrictive level of care that supports quality outcomes
• Implementing changes in the referral process when necessary to support improved access to behavioral health services
• Responsible for completion, validation and timely submission of all required Behavioral Health reports based on the plan’s contractual obligations to the State/MQD, CMS, and any accreditation body/entity 
• Participates in the Quality Improvement process to ensure that quality care and services are provided to the member promptly. 
• Monitoring processes and documentation as well as identifying and researching the potential quality of care issues and forwarding information to the Quality Improvement Department.
• Monitors/Coordinates activities with the other Aloha Care Departments and primary care and behavioral health providers
• In conjunction with Care and Service Coordination Directors, and with providers address undesirable individual or group behaviors that require disciplinary action, collaborating with Human Resources
• Monitor work schedules of on and off-site staff, based on rules of fairness, customer service, PTO, telecommuting
• Communicate with internal and external teams, continuously, through a variety of modes or venues, including regular team meetings and regular 1:1 meetings with Behavioral Health Manager

Skills on Resume: 

• Communication Monitoring (Soft Skills)
• Service Utilization Review (Hard Skills)
• Process Implementation (Hard Skills)
• Reporting and Compliance (Hard Skills)
• Quality Improvement (Hard Skills)
• Issue Identification (Soft Skills)
• Interdepartmental Coordination (Soft Skills)
• Staff Scheduling (Hard Skills)

Job Summary: 

• Provide clinical supervision, ensure that all unlicensed staff have appropriate supervision, regular meetings with clinical supervisor, meeting all requirements per He-M 400 regulations.
• Maintain a client panel providing a variety of treatment services including individual, group, family, and marital therapy
• Provide clinical services such as intake/diagnostic evaluations, case evaluations, and crisis intervention.
• Participate in liaison work with other agencies 
• Participate as a member of an interdisciplinary treatment team providing clinical consultation and conduct case reviews
• Create training plans for the Behavioral Health staff
• Ensure fidelity to various Evidence-Based Practices
• Maintain clinical records in accordance with insurance regulations and established clinic policies and procedures
• Comply with clinical productivity standards as established by the Clinic Director
• Ensure waivers, license requirements, etc.
• Conduct quality peer reviews of any APRNs & Clinicians
• Develop, direct, and evaluate overall clinical performance and ensure it meets short and long-term objectives, including regulatory and quality goals for patients, regulators, and the communities serve
• Utilize electronic medical record (EMR) when needed, and applicable, to document patient information, referrals or other relevant information
• Assist with record keeping within THP and suggest best practices as THP is only a year in operation.
• Adhere to all compliance procedures relevant to protected health information (PHI) and HIPAA regulations
• Maintain communication flow in relevant systems with Functional Support, and with the Mental hospital

Skills on Resume: 

• Clinical Consultation (Hard Skills)
• Training Plans (Hard Skills)
• Evidence Compliance (Hard Skills)
• Record Management (Hard Skills)
• Productivity Adherence (Soft Skills)
• Peer Reviews (Hard Skills)
• Performance Oversight (Soft Skills)
• EMR Usage (Hard Skills)