• Partners with CIO and IT Management team to refine and manage the digital transformation program.
• Helps drive prioritization of innovation ideas per the strategic priorities for the organization and generates and inspires innovative ideas across the organization.
• Works with IT Management team to establish cloud migration strategy and implementation plan including managing specific projects under the cloud migration program.
• Work with the Enterprise Data Systems team, establish a Data Governance program that will include cross-functional committees, and defining standards around data management.
• Establishing a data management platform, data analytics, data curation, and help drive the organization toward data-driven insights using business intelligence tools.
• Manage the projects that spin-out from the data governance initiatives.
• Collaborate with the organization to identify opportunities for automation and the role that data can play to help bring efficiencies in the operations and/or improve passenger experiences.
• Manage projects related to automation especially centered around artificial intelligence & machine learning.
• Lead and manage with agile methodologies.
• Help drive agile thinking into the organization and manage projects accordingly.
• Work with the IT team to manage initiatives around establishing DevOps.
• Act as a change agent and lead projects around emergent technologies.
• Engage teams to gain exposure, be a champion for testing new technologies and connect others to the potential, and manage implementations of various demonstration programs to prove out new approaches.
• Establishes scale-up project plans, project budgets, resource plans, business requirements, and develops program reporting
• Bring definition to demonstration and/or proof of concept.
• Supervises and coordinates with internal and external stakeholders on all phases and aspects of project development, management, and execution on time and within budget and scope.
• Leads or participates in projects and complex initiatives, identifies and implements solutions
• Manage and achieve project milestones and quality, customer satisfaction, budget, and profitability targets.

Skills: Digital Transformation, Innovation Management, Cloud Migration Strategy, Data Governance, Data Analytics, Automation Projects, Agile Methodologies, Emerging Technology Implementation

• Manage and support digital solutions across channels, including data and reporting workstreams, from media planning through to implementation
• Plan and prioritize deliverables based on the scope of work and project goals
• Creation and ownership of project scope, detailed project plans, priorities, deadlines, deliverables, schedules and financials in collaboration with media and A&I teams
• Proactively monitor projects to anticipate potential risks and identify solutions to address them in advance
• Guide business requirements documentation and liaise with client digital teams to coordinate requirements
• Communicate a project’s progress with clients and senior internal team members
• Perform project administration and close-out
• Share and implement project management best practices internally
• Understand new business needs and requests, and coordinate with the IT groups on development projects to ensure that assigned projects are properly developed, tested and implemented.
• Assist in the delivery of project requirements using technical and business resources
• Build a project plan and coordinate with ICT
• Provide improvement suggestions, in line with best practices
• Provide regular project reports
• Ensure products meet quality standards
• On the technical functionality of digital training platforms, including but not limited to e-learning platforms and digital resource hubs.
• Own project management schedules, define milestones, maintain project records and work with internal and external collaborators to deliver project launches on time.
• Collaborate with teams throughout the internal teams and at clients.

Skills: Digital Solution Management, Project Planning, Risk Management, Business Requirements Coordination, Client Communication, Project Administration, Process Improvement, Reporting and Analytics

• Manage small and medium scale digital marketing projects
• Build project delivery plans and timelines for design and technology projects
• Coordinate day-to-day project tasks with design and technology teams
• Manage timelines and deliverables to ensure on-time and quality deliveries
• Proactively and independently look to solve problems and identify opportunities
• Provide status reporting to internal and external stakeholders
• Assist in the creation of digital solutions for a variety of clients and verticals
• Support the broader team in understanding and interpreting client's business challenges and goals
• Gather information on client's business processes, critical success factors, marketplace, and competitive standing through interviews and research
• Structure presentations, documentation, request for proposal responses, and other collateral
• Improve daily reaches and maximize engagements of all touchpoints via campaigns, promotions, SEM and SMO
• Provide market insights, recommend actions in achieving the growth targets in overall business and separate e-channels
• Support the development of website and applications on a project basis and operate it as an owner on a daily basis as per business needs
• Plans organize and execute multimedia projects.
• Meets with clients to understand needs, determine specifications and coordinate planning.
• Meet regularly with account lead and creative teams to understand the project and program status, maintain project milestones and manage roadmap planning, works closely with account, creative, digital and other groups 

Skills: Digital Project Management, Timeline Development, Team Coordination, Problem Solving, Stakeholder Reporting, Market Research, Campaign Optimization, Multimedia Planning

• Reporting to the account Programme Manager, working alongside a team of 4 Project Managers on a key account to the business and will be part of the delivery team that manage a number of key workstreams on the account including BAU, Data and Optimisation, and individual marketing and development projects.
• Work closely with the account and project teams to make sure that successfully deliver work both on time, to budget and to the high polished standard to which are renowned for.
• Monitor key shopping tools (Finance calculators, Configurators, Lead forms etc.) to ensure are all up to date and functioning correctly.
• Take responsibility for all aspects of project management
• Support Client Leadership team across multiple projects and BAU workstreams
• Be accountable for the execution, management and quality control of several concurrent enterprise Drupal site migrations, ensuring all project goals are met
• Coordinate the plan for migration of the project into production
• Proactively communicate with project owners about production recommendations, risks, challenges and solutions
• Manage stakeholder expectations and communications with other groups 
• Work with cross-functional teams to understand use cases, features, business and technical domain rules
• Provide rigor for all Agile ceremonies, including quality of story production, effective retros while having a constant focus on improving the team
• Manage user stories and ensure the product backlog is built and groomed
• Ensure compliance with data protection law as well as the management and assessment of security risks for the company
• Identify improvements to current ways of working, make recommendations to senior management and implement changes
• Establish a holistic, integrated, and effective digital ecosystem that incremental sales can be generated via infrastructure build-up and marketing programs
• Optimize resources among existing business channels, communication platforms and external partners to build traffic and patrons for the owned or co-owned digital channels
• Work with cross functions in an F&B environment and as a team to formulate a strategy from overall business direction to independently execute all digital programs

Skills: Drupal Site Migration, Production Planning, Stakeholder Communication, Cross-Functional Collaboration, Agile Management, Product Backlog Management, Security and Data Compliance, Digital Ecosystem Optimization

• Report directly to the Project Management team lead and be part of the local project management team.
• Day-to-day client/project management, manage projects to meet client expectations, manage timing and risks associated with a project and manage timelines and project execution within allocated budgets.
• Maximize team performance through the consistent and effective application of project management and process improvement practices. 
• Proactively identify and escalate risks to Senior Management that may affect project time, quality or budget. 
• Closely coordinate with local/remote PM and development teams to ensure alignment and to avoid planning conflicts to achieve overall delivery success.
• Collaborate with production resources in the creation and documentation of proposals or statements of work, includes drafting initial project estimates and/or change requests.
• Engage and support projects throughout the project life cycle including client/internal meetings, managing client expectations (and working to exceed them), and ensuring deliverables meet strategic objectives, timelines and budgets.
• Create project timelines/briefs, maintain and prioritize backlogs, monitor project resource allocation, hours and external project costs, run dev standups, control scope and provide on-going risk management support to AM/PM team. 
• Drive weekly client status meetings, document and distribute weekly status reports, meeting notes and hot sheets as applicable. In other words, track projects like a hawk.
• Regularly report progress and burn rate for assigned projects to Senior Management, and to team members so that are aware of how they are actually tracking to estimated hours.
• Promptly follow-ups on open project items, tracks/communicates open issues via Weekly Status Reports, timeline, daily “hot sheet” informing all internal/external parties
• Document all calls and meetings into conference reports for circulation and save into respective folders.
• Mitigate risk by always recapping client conversations, and ensuring that any change requests are identified, reviewed and approved by the designated decision-makers before starting any work.
• Participate in new business pitches and facilitate process for new business presentations
• Support ongoing client relationships and maintenance items.

Skills: Project Lifecycle Management, Resource Allocation, Risk Management, Client Communication, Progress Reporting, Documentation Skills, Change Request Management, New Business Development

• Work directly with Head of Development to ensure high quality and timely delivery of development projects
• Oversee day to day progress through daily standups and regular feedback with team
• Monitor ticket progress and escalate blockers for all members of the team
• Ensure Jira is up to date and data being produced from burndown charts, velocity figures etc are reliable
• Conduct workshops with developers, Business Analyst and QA to produce accurate project timelines
• Provide regular project updates to all stakeholders throughout the project
• Conduct sprint planning and retrospectives. 
• Manage backlogs and maintain optimal prioritisation
• Ensure all resources and deliverables are in place to facilitate the team in duties
• Take a leading role in the team and build strong relationships with everyone
• Become fully involved in all projects and understand the core purpose of each ticket
• Support the Business Analyst in conducting UAT
• Setting and managing timelines, budgets, SoWs, contracts and scopes.
• Thinking strategically and immersing yourself with the clients product/ service
• Lead on requirements building, design, development, testing and the implementation of new processes and products across the business
• Take ownership for multiple projects, ensuring that important changes are communicated, understood and adopted with excellent stakeholder engagement
• Ensure project and process documentation is accurate and to the highest standards
• Manage tender processes/product selection as part of project delivery

Skills: Stakeholder Communication, Sprint Planning, Backlog Management, Resource Coordination, Team Leadership, UAT Support, Timeline and Budget Management, Process Implementation

• Create, maintain and update detailed project plans that will drive expert schedule, resource and client management
• Effectively consult with client and team to determine the best digital solution for customer
• Hands-on production of multiple projects, managing UX designers, visual designers, development vendors
• Weekly WIP meetings with clients and stakeholders to ensure the project is on schedule and budget
• Proactively identify and mitigate project risk, and expeditiously resolve project issues
• Anticipate potential scope issues and proactively address internally and with client
• Develop trusted relationships with clients listen actively to concerns and questions to better understand requests and perspectives
• Encourage and facilitate strong project communication with team using collaboration tools
• Participate in the overall improvement efforts of the Project Management team by seeking opportunities for feedback and development
• Organize and manage assets and data to effectively communicate with the digital production team
• Create and track virtual events budgets
• Being the final QA on any work that leaves the department
• Understanding the people involved in a project internally and externally, and dealing with them with good emotional intelligence.
• Find smart ways to grow existing relationships and create new ones through tech.
• Managing content uploads to web projects and campaigns, managing more junior team members in doing so 
• Training clients on systems and tools 
• Track, analyze, and report to key stakeholders on project progress, cost, risks, issues, prospective scope changes, and blockers.

Skills: Project Planning, Client Consultation, Team Management, Risk Mitigation, Relationship Building, Collaboration Tools Usage, Quality Assurance, Content Management

• Manage the deliverables, scope, time and cost of digital marketing projects..
• Work directly with clients as well as internal teams, including design, development, SEO, Paid Search, Analytics, and CRO departments.
• Manage all aspects of project management including scope, timelines, budget, available resources, communication, requirements, and risks.
• Lead client teams through ongoing execution of digital marketing campaigns, adhering to (and improving) processes.
• As needed, lead client teams through successful website launches adhering to (and improving) agile web development process.
• Ensure on time, on budget, delivery of services that achieve results and client happiness.
• Anticipate client questions and provide thought out answers, using SMEs 
• Translate client’s business objectives into executable project plans for internal teams.
• Create visibility and transparency (one of core values) into the progress of the project for client stakeholders.
• Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement.
• Understand technically complex concepts and articulate them to clients clearly.
• Work tightly with Development, Paid, Design, Analytics, and Conversion teams to ensure a working familiarity with services.
• Provide organization, presentation skills and pre-sale support to Sales and Marketing teams for prospective clients.
• Provide reporting to Account Managers and clients on progress and results, escalating
• Reporting to management team on success of projects and taking ownership of retrospectives
• Identify resource requirements and assign responsibilities
• Ensure that all projects manage are delivered on-time, in-budget, and to-scope.

Skills: Digital Project Management, Client Communication, Risk Management, Agile Process Implementation, Business Objective Translation, Cross-functional Collaboration, Continuous Improvement, Pre-sale Support

• Acting as a primary point of contact for scheduling and management of web design and development projects
• Work closely with team members and stakeholders for requirements, and designers/developers to track requirements through a project’s lifecycle
• Plan the scope for all projects with the key stakeholders
• Create a Lessons Learned document and note any lessons throughout the project
• Create a closing folder and document all necessary information
• Schedule and lead the project kick-off
• Ensure all dates are accurate in Workfront
• Pull reports to show utilization, high priority projects, etc.
• Communicate with the project team to keep the project on track
• Update the scope with scope creep items
• Ensure all project management processes are kept up to date
• Exceptional attention to detail and highly organized
• Organize, oversee, and develop technical program management oversight processes and methodologies. 
• Write, interpret, and analyze technical documentation related to the development and implementation of requirements.
• Management of discovery / scoping for projects
• Creation and approval of technical specifications
• Management of project management system
• End-to-end management of projects to deliver on-time and on-budget

Skills: Project Scheduling, Workfront Management, Report Generation, Team Communication, Scope Management, Process Organization, Technical Documentation Analysis, Project Discovery Management

• Develop custom strategies and solutions that move businesses forward: SEO, SEM, user experience (UX) and conversion rate optimization (CRO), social networks, content marketing, display advertising and everything digital
• Drive business growth through existing clients, develop a proactive action plan for accounts in order to maximize ROI and income from digital marketing channels
• Ensure that all campaigns and solutions are efficiently executed to the highest level of client's satisfaction
• Exceed expectations in terms of ROI, client relationships and account revenue
• Make sure always have fresh ideas for new stories according to the latest digital marketing trends
• Share knowledge and expertise with other project managers and internal team
• Plan and lead projects to support and enhance digital projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Design, execute, and report against formal roadmaps and project plans
• Coordinate resources across various teams, including global stakeholders
• Deliver high-level reporting to key stakeholders across the organization
• Schedule, oversee the budget, report on risks, issues, and accomplishments
• Manage changes to the project scope, project schedule and project costs
• Actively monitor project risks and scope to identify potential problems and proactively address solutions
• Lead and take responsibility for the successful delivery of multiple digital product projects for clients.
• Write user stories and acceptance criteria, and work closely with the development team to estimate them and get them actioned.
• Ensure work meets the quality standards and acceptance criteria by testing.

Skills: Client Relationship Management, ROI Optimization, Digital Marketing Strategy, Knowledge Sharing, Project Planning, Budget Management, Risk Monitoring, User Story Writing

• Excellent project management skills, with ability to manage timelines with clear prioritization
• Proven ability to build consensus and work effectively within a cross-departmental team
• Experience in technical SEO implementation such as URL redirect strategy, website structure creation etc.
• Demonstrated ability in UX design for websites and eCommerce sites
• Experience and knowledge of Marketing automation systems like Marketo and CRM Systems like Salesforce
• Experience developing content supporting B2B, life science, or Biotech markets
• Experience working with and managing multiple agencies and vendors
• Knowledge of customer service practices
• Technical aptitude and ability to learn software programs
• Good time-management skills, team player
• Experience creating and managing project plans
• Experience with clinical trial data management
• Experience working with budgets
• Strong interpersonal skills and leadership
• Excellent communicators both orally and in writing
• Strong project management skills

Qualifications: BA in Project Management with 5 Years of Experience

• Strong, demonstrable cross functional project management experience within digital marketing or web apps development
• Ability to translate marketing and sales plans into a constructive brief for clinical and creative teams as well as into technical requirements documents for app developers
• Very good grasp of new technology and virtual learning solutions that would help elevate digital offering
• Good technical skills and understanding of both web and app design and development processes
• Good knowledge of UX and taking feedback for constant improvement of the platform
• Excellent organisational, multitasking and time-keeping skills – a self starter, with drive to push the projects forward, overseeing the detail, while keeping sight of wider company goals
• Very good interpersonal and communication skills to build relationships with all stakeholders managing relationships with external agencies 
• Persuasion and influence capability to sell concepts and to mobilize teams
• Remain positive in high pressure and stressful situations
• Critical thinking, communication, and relationship-building skills
• Well organized, detail oriented and analytical
• Action oriented and results focused
• Flexible and resourceful approach
• Independent problem solver

Qualifications: BA in Business Administration with 3 Years of Experience

• Experienced in project management and product ownership to include websites, mobile applications and other digital products.
• Outstanding attention to detail in all aspects of project management, from project objectives to quality assurance
• Experience in relationship management and liaising with project collaborators
• Ability to see the ‘bigger picture’ of projects, from a user-engagement perspective, and also from the viewpoint of the organization’s objectives
• Experience in managing external vendors and freelancers
• Proficiency in and experience managing sites in WordPress or an equivalent CMS
• Proficiency and experience working with CRM and advocacy systems such as ActionKit
• Passionate about the details of digital builds. Proficiency in HTML, CSS, JavaScript 
• Experience in managing projects for mobile
• Strong knowledge of web usability and accessibility
• Skilled in photo-editing and design tools such as Adobe Photoshop
• Ability to work effectively in a distributed team environment and strong interpersonal skills
• Project management experience
• Ability to prioritize with timelines, while performing in a fast-paced, collaborative environment
• An understanding of the complexities surrounding collaboration in a global matrix organization
• Highly organized, detail oriented and self-motivated
• Collaborative mindset and strong interpersonal skills

Qualifications: BA in Information Technology with 7 Years of Experience

• Have experience managing bespoke technology projects.
• Have experience as a Digital Project Manager in an agency/consultancy environment.
• Experience in marketing delivery roles within Direct Marketing, Campaign Management, Marketing Service Provider, and Marketing.
• Excellent verbal and written communication skills are required, including high competencies in strategic thinking, analytical abilities, organizational skills, and communication interpersonal skills.
• Superior negotiation skills and ability to demonstrate solid strategic thinking and cross-group collaboration, internally and across business groups, including leadership teams.
• Experience delivering results with little supervision, self-serve around solutions and troubleshooting, and effectively managing multiple activities. 
• Knowledge of content management systems and content taxonomy concepts--
• Experience with managing complex, technical projects from start to finish
• Knowledge of traditional project management methods as well as Agile approaches. 
• Excellent time management, and presentation skills
• Have experience writing user stories and acceptance criteria.
• Have experience in hands-on testing and have immaculate attention to detail.
• Be able to effortlessly juggle multiple conflicting and changing priorities and schedules.
• Be a strong communicator with the ability to effectively interact across various levels, teams and cultures.
• Be able to stay calm in stressful situations.

Qualifications: BA in Digital Media with 7 Years of Experience

• Previous experience in digital project management, consulting, user experience and/or software development
• Exceptional time management skills and an impeccable eye for detail
• Experience in design and technology project definition, analysis, and scope determination
• Demonstrable experience managing and delivering design and technology projects within a fixed budget and schedule
• A demonstrable passion for and understanding of great user experiences and technology
• Excellent writing competency and communication skills
• A constant desire to learn more about the latest technology trends
• Strong problem-solving ability and organization skills
• Self-motivated individual with a desire to do best every day
• Ability to work in a team environment and independently
• Strong track record of presenting and public speaking
• Highly structured way of working and documenting
• Fluent in English, preferably native
• Experience in a similar role in an online/digital or a software development environment
• Good understanding of software development lifecycle
• Experience with project management tools such as Jira, Slack, or similar
• Commercial experience

Qualifications: BA in Communications with 3 Years of Experience

• Experience in digital project management (software, web, mobile, video games)
• Good communication and human relations skills
• Autonomy and strong problem-solving skills
• Ability to adapt quickly to achieve the set objectives in a timely manner
• Knowledge of Jira
• Good knowledge of AGILE management principles
• SCRUM, Product Owner, PMP certifications 
• Prior relevant experience managing responsive web projects
• Excellent leadership, documentation skills.
• Negotiation and influencing skills.
• Ability to get ideas across through public speaking and presentations
• A driven, enthusiastic team player motivated to take initiative and think creatively
• Experience in digital strategy
• Experience in the digital marketing field, preferably within another Agency
• Understanding of project management methodologies such as Waterfall and Agile
• Understanding of CMS based web-platforms
• Understanding of CLM and other iPad digital marketing tools/platforms

Qualifications: BA in Project Management with 5 Years of Experience

• Project management experience in a digital marketing or advertising agency setting
• Responsible for troubleshooting and resolution of problems with projects and processes
• Be a strong hands-on, rubber-meets-road type that can organize and operate multi-faceted projects
• Responsible for alerting management to problems that threaten to disrupt projected budgets or the timely completion of projects
• Technical knowledge in major CMS platforms such as Magento, WordPress and Drupal
• Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team
• Show a clear ability to work autonomously, with solid decision-making skills
• In-depth knowledge of using a Mac Computer and the following applications: Adobe Creative Suite, Microsoft Office
• Above average knowledge of HTML
• Basic level knowledge of PHP and ASP
• Have excellent written and verbal communication skills with the ability to effectively communicate with internal team members across multiple levels
• Have excellent organization and time management skills
• Experience working in digital marketing 

Qualifications: BA in Business Administration with 5 Years of Experience

• Fluent in English
• Excellent end-to-end project management experience and skills, planning, coordination, and organization Excellent communication skills written and verbal.
• Experience working exclusively in digital marketing with an understanding of Consumer Marketing Communications. 
• Healthcare experience and Sales Force experience
• Fluency in integrated marketing communications and the role digital plays in the professional experience and cross-channel marketing mix
• Comprehensive understanding of the digital ecosystem and how web, mobile, social, search, and e-commerce channels work together to optimize behavior, acquisition, and sales
• Experience with Drupal, and Google tools (such as Google Analytics, and Google Search Console). 
• Able to be an individual contributor, willing and eager to work in a hands-on capacity
• Self-starter able to make an immediate impact
• A team-builder with a passion for working with creative people
• Ability to collaborate successfully and build relationships with internal teams, suppliers, and agencies Influencing skills
• Demonstrated prioritization, and organizational skills as well as the ability to work on complex processes, procedures, or solutions.
• Administrative management skills, planning, organization, operational decision-making, and analysis.

Qualifications: BA in Information Technology with 5 Years of Experience

• Experience managing a variety of digital project types, site builds, ecommerce, marketing campaigns, microsites, and maintenance.
• Experience with office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
• Experience with collaboration and issue-tracking tools such as Box, Jira, and Confluence.
• Strong understanding of how to manage and control project scope, schedule, budget and resource management/reporting and change management, project roadmap development, and revenue forecasting.
• Basic knowledge of Project Management principles, methods, and techniques.
• Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
• Ability to tactically organize and structure activities, paying particular attention to detail.
• Excellent communication skills and responsiveness to feedback.
• Strong leadership and decision-making skills to facilitate effective task and resource management.
• Demonstrated communication, presentation, management, facilitation, and negotiation skills.
• A solutions-oriented mindset with the ability to lead by example.
• Ability to stay focused on driving goals, even in high-pressure situations.
• Background and experience in a regulated industry (pharmaceutical, consumer package goods, financial, etc.) 
• Ability to build relationships, collaborate, and influence across a matrix organization.

Qualifications: BA in Digital Media with 6 Years of Experience

• Experience in delivering large and complex projects
• Excellent theoretical and demonstrable experience in delivery methodologies and best practices, including Agile and Waterfall
• Proven track record to lead and work creatively in a fast-paced and problem-solving environment, demonstrating teamwork, innovation and excellence
• Highly analytical and accurate, with a sharp attention to detail and the ability to wear different hats
• Proficiency to embrace change and react in a flexible manner whilst not compromise on quality
• Ability to influence stakeholders and vendors with effective negotiation
• Fluent in English and Italian
• Entrepreneurial, curious, self-motivated and enthusiastic, with a results-driven, dynamic and tenacious approach
• Excellent verbal and written communication skills.
• Ability to work with a wide variety of stakeholders that may include cancer clinicians, leaders, researchers, staff, patients, caregivers, and others
• Ability to communicate and work with Developers to ensure that acceptance criteria are understood and applied
• Ability to simplify, document, and communicate complex workflows
• An intellectual curiosity for learning new skills and modeling a culture of continuous learning, mentoring and coaching
• JIRA, Confluence, Microsoft Office, Microsoft Teams skills
• Demonstrated experience in working with others to achieve organizational objectives including the ability to anticipate and adapt, own and or/work group tactics to support changing business needs.

Qualifications: BA in Communications with 8 Years of Experience