WHAT DOES AN EDUCATION DIRECTOR DO?
Updated: Mai 29, 2025 - The Education Director evaluates the learning needs of clinical employees, developing and implementing an Education Plan that promotes professional standards, role competence, and optimal patient/family outcomes. The role involves identifying metrics for measuring the success of education programs and ensuring staff development is aligned with regulatory/accreditation requirements, organizational goals, and clinical feedback. Additionally, the Education Director leads the creation and delivery of innovative training initiatives, ensuring curriculum documentation and mapping align with accreditation standards.
A Review of Professional Skills and Functions for Education Director
1. Education Director Duties
- Operations Management: Overseeing the operations of the School, specifically focusing on educational programming, relationship building, faculty training & development, and quality assurance (health and safety program).
- Communication: Constructing written correspondence such as parent emails, welcome letters, and staff communications.
- Regulatory Compliance: Working with fellow Directors to manage the PA Department of Education licensed classroom programming and annual renewal process.
- Leadership: Displaying a growth mindset and a motivational attitude towards employee training, coaching, and developing faculty for the future.
- Relationship Building: Developing strong relationships with our families through ongoing virtual and in-person collaboration.
- Client Service: Applying strong client service skills when conducting School tours, talking with prospective parents about the benefits of attending Goddard, and enrolling families.
- Licensing Compliance: Complying with state childcare licensing regulations (both DHS and PDE).
- Customer Experience: Maintaining a positive and upbeat attitude while working in a fast-paced environment and providing excellent client service to ensure an optimal experience for our families.
- Education Strategy: Develop and manage the roadmap for Education.
- Cross-Functional Collaboration: Leverage resources in GTM and Solutions, Outcome Engineering, and other VMware teams to create Education offers.
- Offer Alignment: Align Education offers with other services.
- Pricing and Packaging: Create pricing and packaging for Education offers.
- Awareness and Enablement: Develop and execute awareness and enablement for a range of stakeholders such as BU, Sales, Marketing, TAM, etc.
- Performance Measurement: Measure the efficacy of the launched offers and improve.
- Stakeholder Reporting: Provide stakeholder updates and status reporting on the development and launch of Education offers.
2. Education Director Details
- Team Leadership: Lead the iCSU team on maintenance of current certifications, establishing a schedule for content review, revision, and delivery.
- Collaboration: Working with the iCSU, Engineering, and Marketing teams, conceptualize, develop, record, and promote new iCSU certifications.
- Education Strategy: Formalize an education strategy, in collaboration with key stakeholders.
- Stakeholder Engagement: Continuous partnership, engagement, and alignment with field and BU stakeholders to establish sustainable, trusted relationships.
- Content Creation: Creation of success stories for Education offers.
- Recruitment & Training: Hire and train qualified Instructors and Mentors.
- Training Management: Manage initial and ongoing training for new Instructors in coordination with the Live Online Campus Director.
- Instructor Performance: Responsible for Instructors meeting goals related to Certification, Retention, and Graduation in coordination with the Live Online Campus Director.
- Curriculum Support: Responsible for ensuring Instructors' needs are met related to curriculum and training in coordination with the Curriculum Manager.
- Progress Reporting: Report statistical progress on a regular basis with the Executive Director of Education and Leadership Team.
- Performance Feedback: Perform Instructor observations and provide feedback and coaching on an ongoing and regular basis.
- Instructor Analysis: Perform statistical analysis on a weekly basis of individual Instructors and provide coaching and feedback in coordination with the Live Online Campus Director.
- Goal Setting: Work with the Executive Director of Education to set quarterly and annual goals.
- Program Development: Work with the Executive Director of Education to roll out new programs and training.
- Motivational Leadership: Provide motivational leadership to an amazing team, focusing on respect, and setting an exemplary example.
- Team Culture: Cultivate a team culture by sharing excitement and passion for changing student lives.
3. Education Director Responsibilities
- Needs Assessment: Evaluates the learning needs of clinical employees, by direct inquiry and through evaluation of data including patient/family satisfaction scores.
- Education Planning: Develops and implements an Education Plan that promotes professional standards and expectations, role competence, and optimal patient/family experience and outcomes.
- Adult Learning: Uses principles of adult learning when designing and providing education.
- Program Evaluation: Identifies metrics for measuring the success of the education program.
- Needs Identification: Identifies orientation, training, and education needs based on staff feedback, patient outcomes, regulatory/accreditation requirements, information from QAPI activities, Unusual Occurrence or Complaint trends, and input from hospice physicians and clinical leaders.
- Annual Planning: Develops and implements the annual Education Plan for the organization.
- Competency Validation: Reviews and approves clinical skills competency validation for all clinical roles.
- Cultural Leadership: Instills a culture of service excellence and professional responsibility across the organization.
- Content Expertise: Serves as the content expert providing oversight and direction to the organization’s educational initiatives.
- Data-Driven Improvement: Manages the use of internal and external data to assist in determining opportunities for improvement in staff development and education.
- Stakeholder Engagement: Obtain feedback from Sales Partners and other stakeholders on all programs and incorporate them into new initiatives and capabilities.
- Brand Expansion: Continue and expand the Intelisys Super9 brand, leading Super9 sessions and creating new and innovative Super9 training initiatives, including the development and delivery of new event curricula.
- Curriculum Coordination: Coordinates curriculum documentation and mapping in alignment with ACIS/AMS accreditation.
- Strategic Collaboration: Provides strategic input and partners with the Head of the School and administrative team for relevant strategic decisions.
4. Education Director Job Summary
- Team Supervision: Direct supervision of Educational Leaders/Site Managers and an Early Learning and Inclusion Specialist, as well as coaching and mentoring of our Family Day Care/Home Based Manager.
- Facilitation: Effectively facilitate monthly professional learning communities related to curriculum planning and assessment data.
- Curriculum Support: Capably assist ECE leaders and staff in implementing early learning curriculum with fidelity.
- Assessment and Data Analysis: Apply expertise in on-going, performance-based assessment system to support the teachers in understanding child outcomes data and using results to plan and individualize instruction.
- Data Tracking and Analysis: Track child outcomes and program quality assessment data across classrooms and centers, analyze data and make program development recommendations based on analysis.
- Professional Development: Assist the education team in planning and implementing comprehensive, differentiated, and sequential professional development for education staff.
- Educational Support: Support for Educational Quality & Positive Child Outcomes.
- Coaching and Mentoring: Supports teaching staff and home-based visitors in coaching related to educational quality including fidelity of curriculum implementation and meeting Ft. George's School.
- Feedback and Evaluation: Provide education leads with monthly coaching and support for quality improvement and professional growth through regular observation and formal and informal feedback.
- Quality Improvement: Provide feedback to education leads in all areas of educational quality, including but not limited to CLASS, Learning Environments, Curriculum Assessment, Meeting All Children's Needs, Working with Families, Professional Growth, and Collaboration.
- Specialized Guidance: Provides guidance to Early Learning and Inclusion Specialists to support the needs of children with developmental, social emotional and behavioral concerns.
- Quality Planning: Work with teaching staff to create and maintain quality improvement plans, identify and obtain resources to support them in successfully executing quality improvement.
- Assessment Implementation: Supports quality of implementation and use of assessment cycle during assessment workgroups.
5. Education Director Accountabilities
- Data Interpretation: Assist all education staff (education leads, teachers, facilitators, home visitors) in understanding child outcomes data and using results to plan and individualize.
- Data Analysis and Recommendations: Track child outcomes and program quality assessment results on a center- and program-wide basis, analyze data and make program development recommendations to the Chief.
- Professional Development: Plan and implement comprehensive, differentiated and sequential professional development.
- Collaboration and Coordination: Assist in collaboration and coordination within the education team and across service areas (Family Services, Mental Health and Health, Nutrition) and initiatives.
- Program Support: Supports educational component of Socialization for home-based programs.
- Recruitment and Onboarding: Conduct and lead the interviewing and onboarding of education leadership and teaching staff.
- Team Communication: Participate in team and 1-1 meetings, regularly scheduled and to ensure coordination of education services across the Head Start program.
- Effective Communication: Communicate effectively in written or verbal format to groups of all sizes and individuals.
- Community Engagement: Actively participate in the Head Start community, including staff meetings, mandated training, committee meetings, and other program-wide functions including some evening activities.
- Documentation Management: Maintain documentation of monitoring, coaching and training activities, adhering to Ft. George's existing systems (Master Binders, Shine Insight, etc.) whenever applicable.
- Reporting and Feedback: Complete monthly reports on area activities and progress toward goals with recommended modifications to plans.
- Performance Monitoring: Meet with education leadership at least once per month to monitor, and provide ongoing verbal and written feedback consistent with their individual development plans for performance improvement, ensure adherence to Head Start performance standards, and to plan and direct work.
- Recruitment Compliance: Comply with the program employee recruitment and selection procedures to ensure consistency and compliance with Equal Employment Opportunity (EEO), legal hiring practices and internal policies and procedures.