IT SYSTEMS ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Nov 05, 2025 - The Information Technology (IT) Systems Analyst designs and enhances IT infrastructure with expertise in enterprise Windows systems, VMware, and SAN devices such as EMC and HP Nimble. This role requires professional certifications, strong troubleshooting skills, and experience with data center operations, disaster recovery, and business continuity. The analyst also manages multiple projects, communicates effectively, and delivers strategic, customer-focused solutions both independently and in teams.
Essential Hard and Soft Skills for a Standout IT Systems Analyst Resume
- System Configuration
- Data Analysis
- Requirements Gathering
- Active Directory
- SQL Development
- PowerShell Scripting
- Application Support
- Network Troubleshooting
- System Integration
- Security Management
- Problem Solving
- Team Communication
- Project Management
- User Training
- Vendor Coordination
- Stakeholder Communication
- Technical Mentoring
- Cross Collaboration
- Time Management
- Customer Service
Summary of IT Systems Analyst Knowledge and Qualifications on Resume
1. BS in Computer Science with 5 years of Experience
- Experience in Information Technology Operations as a Business/Systems Analyst.
- Experience with the administration, configuration, and user support of a variety of software applications.
- Experience managing and supporting cloud systems, including Azure AD, Microsoft 365/Office 365 Suite, Microsoft Teams, Power Automate, Power Apps, and Virtual Environment hosted in Azure.
- Project management and organizational skills.
- Excellent written and verbal communication skills, including clear, concise, and accurately written documents with correct grammar, spelling, and organization of appropriate content.
- Be able to provide professional and effective customer service in a fast-paced team-oriented environment by communicating in writing and verbally with team members, management, vendors, community partners, and clients.
- Ability to prioritize tasks and manage expectations.
- Ability to handle sensitive information confidentially.
- Detail-oriented and complex troubleshooting and problem-solving ability.
2. BS in Information Systems with 4 years of Experience
- Experience with ERP systems
- Experience with Office 365 and Teams
- Experience in Software Application analysis and development methods
- Experience in business requirements analysis and documentation methodologies
- Experience in Software Application support processes and documentation
- Experience in Business Applications, Customer Focused Applications, and Application Interfacing
- Experience in Business Process Improvement through enabling technology
- Experience in Cisco Webex
- Excellent proven ability to self-organize, prioritize, and manage time
- Strong interpersonal and stakeholder management
- High attention to detail
3. BS in Software Engineering with 6 years of Experience
- IT work experience in software development or a similar environment
- Experience as a System Analyst or similar position
- Experience in Software Development Process
- Experience in e-Commerce solutions out of the box (e.g., Intershop Commerce Suite, Magento, SAP Hybris, etc.)
- Experience in UML and BPML, good experience in using tools for modeling (draw.io, MS Visio)
- Experience in JIRA and Confluence or similar tools for process tracking/documenting
- Programming/Technical QA experience
- Strong analytical and problem-solving skills
- Ability to establish and maintain effective and appropriate working relationships with those contacted during the workday.
- Ability to produce and present technical information to both technical and non-technical personnel.
4. BS in Management Information Systems with 7 years of Experience
- Microsoft Certified System Engineer (MCSE)
- Experience with manufacturing process data and analytics (Rockwell Historian, Siemens WinCC, Dynamics AX, SQL, MES, QMS, etc)
- Experience working with Manufacturing IT systems such as DCS, SCADA, HMI, or similar systems
- Experience troubleshooting hardware and software in a Microsoft operating environment
- Experience with Microsoft Dynamics AX or a similar ERP
- Attentive to detail and report validation process, and able to produce reports and analysis.
- Strong organizational skills with the ability to take ownership of multiple assignments simultaneously, prioritize work, document project plan details, and set and meet timelines.
- Strong analytical skills, able to leverage complex data to identify opportunities, recognize problems, and draw logical conclusions.
- Be able to perform descriptive, diagnostic, and predictive analysis.
- Be able to communicate analytical findings and recommendations concisely to non-technical audiences, both in oral and written presentations.
5. BS in Cybersecurity with 8 years of Experience
- Professional-level network certifications (CCNA, CompTIA, MCSE)
- Experience with IT infrastructure design, implementation, and enhancement
- Extensive experience with Windows enterprise applications and systems environments, and how these environments interact with each other
- Experience supporting SAN devices (EMC, HP Nimble, Network Appliance) and VMware
- Experience in the monitoring and maintenance of data centers and their supporting policies, such as Disaster Recovery, Incident Response, Risk Analysis, and Business Continuity
- Good organizational, decision-making, and logical troubleshooting skills
- Effective written and oral communication skills
- Ability to balance and coordinate workload for multiple projects
- Ability to learn new applications and programs
- Ability to work independently as well as in a team environment
- Must be customer service and detail-oriented
- Must be able to think strategically and establish direction