IT ANALYST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Oct 17, 2025 - The Information Technology (IT) Analyst has experience with integration technologies such as IDOC, RFC, JDBC, ABAP Proxy, REST, SOAP, SFTP, and SAP Cloud Platform Integration (CPI), including mapping through Graphical, Java, XSLT, and Groovy scripts. This role requires knowledge of runtime and message monitoring, security protocols like SSL and OAuth, design patterns, software development lifecycles (Agile/Waterfall), and IT Service Management. The analyst is also skilled in SQL, familiar with tools like Jenkins and SVN, and possesses strong communication abilities for cross-functional collaboration.
Essential Hard and Soft Skills for a Standout IT Analyst Resume
- System Analysis
- Network Administration
- Database Management
- Software Development
- Security Compliance
- Troubleshooting
- Cloud Support
- Application Testing
- Technical Support
- Solution Design
- Problem Solving
- Communication
- Team Collaboration
- Project Management
- Process Improvement
- Stakeholder Management
- User Training
- Time Management
- Customer Service
- Risk Assessment
Summary of IT Analyst Knowledge and Qualifications on Resume
1. BA in Information Technology with 4 years of Experience
- Must have bilingual language skills (Spanish).
- Technical support experience in a computer-related area.
- Working knowledge of related ITIL standards or best practices.
- Knowledge of infrastructure support components.
- Able to use standard desktop, tools and utilities.
- Able to serve operating systems, tools and utilities.
- Able to manage T networks and voice services.
- Able to handle IT security and Disaster recovery.
- Able to process control and monitoring.
- Able to use call center technologies.
2. BS in Management Information Systems with 6 years of Experience
- Must have related IT experience.
- Excellent programming skills, C#/.NET 3.5/4.0/4.5, Winforms and/or WPF, Microsoft SQL Server, Visual Studio.
- Disciplined approach to development with full life-cycle project experience.
- Disciplined approach to requirements analysis with a software engineering or computer science background.
- Experience working within large/strategic and small/tactical projects.
- Experience in a Manufacturing plant environment.
- Good written and verbal English skills.
- Multi-National Corporation experience.
- Able to exposure on projects.
- Must have performance excellence experience.
3. BS in Cybersecurity with 7 years of Experience
- Proven ability in various roles in the planning, design and deployment of SAP.
- End-to-end understanding of a typical business process and how all the functions and processes work together.
- Able to explain the key value drivers of S/4HANA.
- Understanding of the underlying technical architecture and benefits of HANA and S/4HANA.
- Knowledge of cloud solutions, virtual platforms and the future roadmap for SAP’s support of cloud.
- Ability to clear communicator.
- Ability to manage expectations.
- Strong knowledge of leading best practices and SAP S/4 HANA solution capabilities for the in-scope business processes, including finance, procurement, supply chain management, among other areas/modules.
4. BS in Software Engineering with 8 years of Experience
- Strong knowledge in IDOC, RFC, JDBC, File, ABAP Proxy, SOAP, HTTP Webservice, REST, SFTP, JSON, WSDL, XQuery.
- Able to work on mappings using Graphical, Java, XSLT, and Groovy scripts.
- Must have known how to set up Runtime workbench, Message monitoring, Alerts, ALE Configuration.
- Understanding and exposure to security concepts like SSL and OAUTH.
- Able to work with relational databases, knows basic SQL development.
- Must have worked through the Waterfall or Agile Software Development life cycle.
- Understanding of IT Service Management.
- Understanding of and use of Design Patterns effectively as per best practices and industry standards.
- Knowledge of SAP Cloud Integration tools like CPI-DS (Data Services) and Ariba Cloud Integration Gateway (CIG).
- Exposure to source control systems (CVS, Clearcase, SVN, etc.).
- Exposure to developing deployment scripts or use of any deployment tools like Jenkins, Kintana.
- Strong communication skills (written and verbal) and a team player.
- Development experience (with full lifecycle implementation) on complex integrations with SAP and non-SAP systems using SAP Cloud Platform Integration (CPI) and Process Integration (PI)/Process Orchestration (PO).
5. BA in Business Information Systems with 5 years of Experience
- Information Technology or Information Services work experience.
- Must have experience in Development.
- Must have intermediate experience in Angular 2, 6, 7.
- Experience in a large complex organization.
- Experience with using Microsoft Azure.
- Experience designing, developing, and implementing storefronts.
- Basic knowledge of Networking, including IP classes, networking topology, network switches, and routers/firewalls.
- Ability to work effectively in a fast-paced and ever-changing environment.
- Willingness to learn and stay on top of the industry, current trends and IT practices.
6. BS in Network Engineering with 7 years of Experience
- Experience in project management, with strongly developed organizational and time management skills to move a project from beginning to completion.
- Problem-solving and critical thinking skills.
- Effective communication skills, including speaking, writing and active listening.
- Knowledge of CMS (Content Management System), Sitecore platform.
- Knowledge of standard office tools such as Excel, Word, and PowerPoint.
- Good knowledge of English.
- Must have ITIL Certified (Information Technology Infrastructure Library).
- Must have one or more Epic Certification, CompTIA A+ Certification (Computer Technology Industry Association), SQL Certification, CSD Certification (Certified Scrum Developer), OnBase Certification, RHIT (Registered Health Information Technologist), or RHIA (Registered Health Information Administrator), 3M 360 Systems Administrator, CAHIMS (Certified Associate in Healthcare Information and Management Systems).