Job Summary: 

• Check computer hardware to ensure functionality, and perform periodic inventories.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.
• Ensure the security and privacy of networks and computer systems.
• Data room functionality, including facilities requirements, UPS system, network cabling infrastructure, and air conditioning redundancy.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.).
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Identify computer or network equipment shortages and place orders.
• Administer users and maintain security policy for Microsoft 365 and Dynamics 365.
• Work with users to troubleshoot problems with computer hardware, software, and related electronic devices and systems.
• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).

Skills on Resume:

• Hardware Maintenance (Hard Skills)
• Software Configuration (Hard Skills)
• Network Optimization (Hard Skills)
• System Security (Hard Skills)
• Data Infrastructure (Hard Skills)
• User Training (Soft Skills)
• System Maintenance (Hard Skills)
• Troubleshooting (Hard Skills)

Job Summary: 

• Support the ERP and WMS system, including troubleshooting, system testing, enhancement, configuration and reports.
• Monitor and support the daily system operation, communicate and coordinate with end users for system issues and requests.
• Perform technical testing on the development or technical upgrade completed by the vendor before releasing for UAT.
• Responsible for the daily operational aspects of database administration to meet business needs and service level.
• Develop, maintain, debug and enhance new and existing web applications.
• Provide IT training and training management to the end users.
• Create technical IT specification documents and presentations.
• Responsible for the project resource and time management, including project budget and cost control management.
• Manage systematic availability and performance tests.
• Create user manuals and guidelines.
• Perform system parameterization and participate in IT testing (software QA).
• Responsible for the company project on IT support during system operation and participates company IT projects acceptance conditions.

Skills on Resume:

• ERP/WMS Support (Hard Skills)
• System Operations (Hard Skills)
• Database Administration (Hard Skills)
• Web Development (Hard Skills)
• IT Training (Soft Skills)
• Technical Documentation (Hard Skills)
• Project Management (Soft Skills)
• Software QA (Hard Skills)

Job Summary: 

• Perform site backup and server support.
• Support POD and QAD on the production floor.
• Maintain and troubleshoot local and wide area Windows NT Network at the facility level and assist the corporate with changes and modifications.
• Install all personal computer additions.
• Responsible for troubleshooting PC’s at the plant level and installing all new hardware/software.
• Responsible for printer/scanner administration and repair.
• Assure that all systems are maintained at maximum acceptable levels.
• Troubleshoot any other IT requirements.

Skills on Resume:

• Site Backup (Hard Skills)
• Server Support (Hard Skills)
• Network Maintenance (Hard Skills)
• Hardware Installation (Hard Skills)
• PC Troubleshooting (Hard Skills)
• Printer Administration (Hard Skills)
• System Maintenance (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Deploy, configure, and support hardware (PC, laptop, mobile, printing, etc.), client operating systems, and productivity software for end users.
• Follow IT Service Management (ITSM) processes, asset management, change management, incident management, request management, problem management, and project management to serve end users and maintain high levels of performance in achieving service level agreements.
• Responsible for annual refresh of IT disaster recovery plan, as well as walkthrough of plan with stakeholders.
• Participate in application, infrastructure, security, operational excellence initiatives, and support activities.
• Assist with the support of site-based IT systems.
• Participate in troubleshooting and resolution of larger IT issues.
• Participate in efforts related to root cause analysis and problem management.
• Identify opportunities for improvement.
• Liaise between IT and users to drive IT standards.
• Advocate, influence, and ensure compliance with IT standards and policies.
• Share information about best practices with end users to increase user satisfaction and productivity.
• Participate in internal audits related to IT processes, procedures, software, and systems.
• Influence budgeting, forecasting, and spending for IT infrastructure.
• Adhere to company policies and procedures always, including, but not limited to, ethics, data protection, information security, human resources, and compliance policies and procedures.
• Protect both Eaton's physical and information assets.

Skills on Resume:

• Hardware Support (Hard Skills)
• ITSM Processes (Hard Skills)
• Disaster Recovery (Hard Skills)
• Security Support (Hard Skills)
• Problem Solving (Soft Skills)
• Process Improvement (Soft Skills)
• User Communication (Soft Skills)
• Policy Compliance (Soft Skills)

Job Summary: 

• Support Cloud HCM Application suite, including all HCM modules, Core HR, Payroll, Benefits, Absence Mgmt, Time and Labor, Workforce Compensation, and Talent Profile.
• Prepare the business rules requirements along with supplying use case scenarios, test data, and data files.
• Configure application functionality for all modules, including plan changes, fast formula updates, and template modifications.
• Support the release management cycle for monthly patch updates and biannual release upgrades from Oracle, review release notes, and guide functional teams through upcoming changes and testing.
• Participate in requirements gathering for both application changes and integration development.
• Problem-solving and follow-through with a sense of accountability.
• Build knowledge of the Oracle Cloud application roadmap to maintain strategic oversight in support of the business.
• Responsible for work with limited supervision.
• Work with other IT teams and functional partners in support of the HR Applications portfolio.
• Provide techno-functional documentation for new and existing applications.

Skills on Resume:

• Cloud HCM Support (Hard Skills)
• Business Analysis (Hard Skills)
• Application Configuration (Hard Skills)
• Release Management (Hard Skills)
• Requirements Gathering (Hard Skills)
• Problem Solving (Soft Skills)
• Collaboration (Soft Skills)
• Technical Documentation (Hard Skills)

Job Summary: 

• Provide ongoing Lab System Application support.
• Participate in user requirement analysis for the development/implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phase.
• Involved in potential solutions and recommendations to resolve business problems.
• Responsible for part of the project implementation and application testing according to the project and quality assurance procedures and methodologies.
• Involved in end-user training for system implementations or enhancements.
• Liaise closely with business users and build a good rapport.
• Liaise closely with the Corporate IT team in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
• Provide Primary application maintenance and standby support.
• Plan and organize tasks, and report progress to the manager.

Skills on Resume:

• Lab System Support (Hard Skills)
• Requirement Analysis (Hard Skills)
• Problem Solving (Soft Skills)
• Application Testing (Hard Skills)
• User Training (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Project Implementation (Hard Skills)
• Task Management (Soft Skills)

Job Summary: 

• Deliver a highly efficient, effective and available service to the business according to agreed business requirements and service levels within specialist areas of expertise, including but not limited to Network and security infrastructure, Datacentres and server rooms.
• Provide regular written updates on all tickets and assist with input and provide regular reports.
• Provide Incident, Problem, Change, Knowledge, Event Management, and Request Fulfillment capabilities within the Infrastructure Team.
• Responsible for coverage of systems monitoring and alerting, and reacting accordingly.
• Assist in ensuring all documentation is available and accurately reflects the exact system's configuration at all times.
• Assist with the configuration management and auditing of all infrastructure Services.
• Build and maintain relationships with the Global and Regional teams and attend regular meetings with the Global Functions.
• Perform effective Incident, problem and change management functions with regard to assigned services.
• Perform day-to-day activities and checks as part of the ongoing maintenance of the assigned services and that they are carried out in a timely manner.
• Ensure that a forward schedule of maintenance and upgrades is implemented.
• Responsible for escalation to suppliers.
• Responsible for proactive and reactive monitoring of systems and monitoring services.
• Perform auditing of Network Infrastructure and Data Centre services.
• Ensure that effective system performance/capacity monitoring for all Network and Data Centre Services.
• Participate in post-implementation/major incident reviews.

Skills on Resume:

• Infrastructure Management (Hard Skills)
• Network Security (Hard Skills)
• Incident Management (Hard Skills)
• System Monitoring (Hard Skills)
• Configuration Auditing (Hard Skills)
• Team Collaboration (Soft Skills)
• Performance Monitoring (Hard Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Tend to be of narrower focus, smaller scale and/or involve primarily application monitoring and maintenance as opposed to system design.
• Maintain the equipment and devices used by the systems to the satisfaction of the clients.
• Perform basic operation maintenance on the mission-critical systems (i.e., backup, cleaning, etc.).
• Maintain hardware, software inventory and accurate documentation.
• Adhere to safety, confidentiality, compliance, and legal requirements.
• Troubleshoot application errors or applications not operating as identified in IT requests.
• Identify and monitor potential operational malfunctions and programming errors.
• Follow up on failed system checks, on-call response, or assigned service desk tickets.
• Support applications by analyzing system issues, monitoring applications, updating databases and validating that changes/updates have been applied.
• Learn and gain working knowledge through supervision and experience.
• Correctly install and maintain computer hardware and software.
• Solve hardware and software problems in a logical manner.

Skills on Resume:

• Application Maintenance (Hard Skills)
• Equipment Management (Hard Skills)
• System Operations (Hard Skills)
• Inventory Documentation (Hard Skills)
• Compliance Awareness (Soft Skills)
• Troubleshooting (Hard Skills)
• Issue Monitoring (Hard Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Responsible for delivering assignments within specified time frames, adhering to all established methodologies, standards and guidelines individually or as a member of a project team.
• Assist in training users on the proper operation of equipment and the use of basic system functions.
• Maintain professional/technical knowledge by reading professional publications and attending continuing education seminars and classes.
• Provide immediate response to technical questions and problems related to hardware, network, and application-related issues.
• Follow up on all problems associated with the output and prints to the clients.
• Document requests and incidents in IT ticketing and tracking systems.
• Provide timely and appropriate responses to IT requests as prioritized on assigned service desk tickets, ensuring that client (internal and external) needs are addressed and escalated appropriately.
• Act as a liaison between IT and business units, maintaining open lines of communication.
• Interact with users, and provide clear and useful instructions and training, or obtain necessary information to correct production problems on a timely basis.
• Interact with clients, both internal and external, to supply basic information.
• Communicate proactively and effectively with team members, team leads, project managers, software developers, user personnel and management staff.
• Provide after-hours support for IT users.
• Participate in process improvement projects.

Skills on Resume:

• Time Management (Soft Skills)
• User Training (Soft Skills)
• Technical Knowledge (Hard Skills)
• Technical Support (Hard Skills)
• Issue Documentation (Hard Skills)
• Service Desk Support (Hard Skills)
• Communication (Soft Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Develop and write computer programs to perform specific tasks related to organizational goals.
• Create workflow diagrams and charts to demonstrate the functionality of programs before coding them.
• Work with team members to find creative, innovative solutions to problems.
• Collaborate with other departments to understand their needs and devise ways to accommodate them with software.
• Write and continually update documentation for all programs for internal and external reference.
• Design and create database and table structures for transactional and analytical applications.
• Design and create BI reports using Cognos, Tableau, etc.
• Design, develop and maintain applications developed in .NET, PHP, Python and JavaScript.
• Utilize GIT repositories for cloning, creating branches, committing, merging, comparing changes across versions of code and more.
• Utilize Agile software development life cycle for the project delivery model.

Skills on Resume:

• Software Development (Hard Skills)
• Workflow Design (Hard Skills)
• Problem Solving (Soft Skills)
• Team Collaboration (Soft Skills)
• Documentation (Hard Skills)
• Database Design (Hard Skills)
• BI Reporting (Hard Skills)
• Agile Methodology (Hard Skills)

Job Summary: 

• Run software tests to spot and resolve bugs and inconsistencies.
• Write and maintain maintenance programming to facilitate changes to system designs or end-user specifications.
• Provide technical support for internally developed programs and purchased software packages.
• Train end users or technical support staff to use and support programs.
• Assist in the daily operations of the computer systems (backup tapes, assistance to end users, data transfers, etc.).
• Work weekends, overtime and be on call.
• Follow the company's attendance policy.
• On call rotation to answer questions and troubleshoot issues outside of normal business hours.
• Meet all physical and environmental requirements.
• Follow all prescribed safety regulations, including the proper use of all required personal protective equipment.
• Follow all Environmental Policy and Quality Policy guidelines.
• Maintain the work area and equipment in a clean and orderly condition according to established Gibbs 7-S Guidelines.

Skills on Resume:

• Software Testing (Hard Skills)
• Program Maintenance (Hard Skills)
• Technical Support (Hard Skills)
• User Training (Soft Skills)
• System Operations (Hard Skills)
• On-Call Support (Soft Skills)
• Safety Compliance (Soft Skills)
• Workplace Organization (Soft Skills)

Job Summary: 

• Provide top-tier technical support for Circle K retail systems and business partners.
• Provide top-tier problem identification and resolution.
• Provide top-tier incident resolution for escalated issues.
• Actively participate as a support resource for projects of varying complexity.
• Interact with internal and Third-Party technical resources for problem resolution andor major issues.
• Deliver assignments and project deliverables within specified time frames, adhering to established standards and guidelines, individually and as a member of a team.
• Engage with internal customers, vendors, peers and management teams to understand issues and to provide updates and status.
• Follow the IT standard protocol for change release management.
• Work with others to facilitate completion of assignments and projects on time.
• Assist with creating or enhancing documentation.
• Actively participate in on-call rotation in a 24x7 C-Store environment.

Skills on Resume:

• Technical Support (Hard Skills)
• Problem Resolution (Hard Skills)
• Incident Management (Hard Skills)
• Project Support (Hard Skills)
• Vendor Coordination (Soft Skills)
• Time Management (Soft Skills)
• Change Management (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Responsible for assigned Field Operations Application Programs.
• Serve as SME with application support for multiple operations applications.
• Work in tandem with the application enhancement business partner committee chair.
• Document end-user requirements related to the new application request.
• Work with vendors to develop and maintain operations applications.
• Serve as the IT program manager for the applications support.
• Support the IT department with lifecycle management of assigned and dependent applications.
• Work with the application support vendor to facilitate issue resolution, including tracking the progress of issue resolution.
• Assist department administrators by ensuring proper administration and setup of assigned applications, administering system interfaces between dashboard services, and coordinating the administration of security.

Skills on Resume:

• Application Management (Hard Skills)
• Technical Expertise (Hard Skills)
• Requirement Documentation (Hard Skills)
• Vendor Coordination (Soft Skills)
• Program Management (Soft Skills)
• Lifecycle Support (Hard Skills)
• Issue Resolution (Soft Skills)
• System Administration (Hard Skills)

Job Summary: 

• Work with and communicate with IT peers, IT management, Operations staff, and Operations management.
• Continuously identify potential opportunities to increase efficiencies andor improvements to existing processes.
• Help identify gaps in the current business model and propose processes that will help move the business forward.
• Support various projects related to clients' application systems.
• Perform and manage the maintenance of the supported data and databases.
• Support providing documentation for all supported applications and ensuring documentation is current.
• Responsible for the document may include IT PMO, Disaster Recovery, Interconnection, etc.
• Test application upgrades prior to releasing to the Client's Business and provide recommendations for application system upgrades and enhancements.
• Provide on-call support during non-business hours to Operations on a basis.
• Provide exceptional customer service.

Skills on Resume:

• IT Communication (Soft Skills)
• Process Improvement (Soft Skills)
• Business Analysis (Hard Skills)
• Project Support (Hard Skills)
• Database Maintenance (Hard Skills)
• Documentation (Hard Skills)
• Application Testing (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Act as the privileged IT business partner for iBiopsy to ensure that iBiopsy's needs are correctly addressed.
• Advise the IT team in terms of technologies and methodology, and contribute to the IT governance elaboration.
• Support the business requirements elaboration and their translation into value-added solutions, while ensuring consistency with the Information Systems.
• Lead the IS/IT mapping and contribute to the implementation of the IS/IT roadmap, aligned with business processes and the company’s strategy.
• Design, implement and/or coordinate the implementation of innovative solutions meeting business needs and requirements.
• Design, implement and/or coordinate the implementation of DevOps-ready services included in the IT department’s value chain.
• Take full ownership of the projects assigned, applying the state-of-the-art in terms of project management.
• Contribute to the ITSM (IT Service Management) approach of the IT department.
• Ensure a leading role in the technologies choices of the company and their adequacy with the IT department’s value chain, including the specific technical services dedicated to the BUs’ software development teams and iBiopsy Artificial Intelligence and Data Science teams.

Skills on Resume:

• IT Partnership (Soft Skills)
• Technology Advisory (Hard Skills)
• Business Analysis (Hard Skills)
• IT Roadmap (Hard Skills)
• Solution Design (Hard Skills)
• DevOps Implementation (Hard Skills)
• Project Management (Soft Skills)
• ITSM Support (Hard Skills)

Job Summary: 

• Provide technology consulting services to insurance clients.
• Analyze business requirements for alignment with technology architecture, technology infrastructure design, and technology selection decisions.
• Assist clients with designing and implementing solutions to improve efficiency and effectiveness.
• Focus on implementing Insurance Business Intelligence IT solutions, including upgrades, mobility, integration, infrastructure, and requirements definition.
• Manage and motivate teams of professionals with diverse skills and backgrounds.
• Consistently deliver quality client services by monitoring progress.
• Demonstrate in-depth technical capabilities and professional knowledge.
• Maintain long-term client relationships and networks.
• Cultivate business development opportunities.
• Provide services such as developing assessment frameworks for sourcing IT vendors, systems integration, and performance management IT solutions for planning and forecasting, analytics, and management reporting.

Skills on Resume:

• Technology Consulting (Hard Skills)
• Business Analysis (Hard Skills)
• Solution Design (Hard Skills)
• BI Implementation (Hard Skills)
• Team Leadership (Soft Skills)
• Client Relations (Soft Skills)
• Business Development (Soft Skills)
• Technical Expertise (Hard Skills)

Job Summary: 

• Maintain an inventory of IT Assets and their accuracy.
• Update and administer asset databases tracking the life cycle of all assets.
• Receive new hardware details and monitor procurement and deployment activities.
• Perform annual inventory and spot checks on the IT Assets.
• Maintain and manage IT equipment disposal strategies.
• Coordinate equipment disposals with other departments.
• Assure that guidelines for hardware maintenance agreements are followed.
• Provide monthly updates and reports to the IT Asset Manager.
• Responsible for supporting Agile processes.

Skills on Resume:

• Asset Management (Hard Skills)
• Database Administration (Hard Skills)
• Procurement Support (Hard Skills)
• Inventory Control (Hard Skills)
• Equipment Disposal (Hard Skills)
• Maintenance Compliance (Hard Skills)
• Reporting (Hard Skills)
• Agile Support (Soft Skills)

Job Summary: 

• Responsible for IT Asset Analyst (Asset Financial Risk and Compliance).
• Implement and manage an asset compliance program.
• Develop and review company asset policies.
• Create and manage effective action plans in response to audit discoveries and compliance violations.
• Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.
• Assess company operations to determine compliance risk.
• Analyze current and past financial data and performance.
• Prepare reports and projections based on data analysis.
• Provide financial models and forecasting.

Skills on Resume:

• Asset Compliance (Hard Skills)
• Policy Development (Hard Skills)
• Audit Management (Hard Skills)
• Risk Assessment (Soft Skills)
• Compliance Analysis (Hard Skills)
• Financial Analysis (Hard Skills)
• Data Reporting (Hard Skills)
• Strategic Thinking (Soft Skills)

Job Summary: 

• Provide Tier 1 support for Salesforce-related issues, including data quality, configuration defects, training, reports and dashboards, user management, minor enhancements, and other system-related issues.
• Oversee global/functional change management.
• Work with business leads to establish regional/functional priorities and work with the global support team to implement prioritized enhancements within budget.
• Recommend and prepare documentation on best practices, business procedures, reporting, configuration and master data maintenance that can be handled by super users.
• Gather detailed business requirements and offer recommended solutions to the Senior Manager, Global Salesforce CRM.
• Configure Salesforce objects, workflows, approval processes, validation rules, etc., in the sandbox environment.
• Work with the global team to promote to the UAT environment for testing.
• Provide final signoff once changes have passed UAT and been promoted to stage and production environments.

Skills on Resume:

• Salesforce Support (Hard Skills)
• Change Management (Soft Skills)
• Business Collaboration (Soft Skills)
• Process Documentation (Hard Skills)
• Requirements Gathering (Hard Skills)
• System Configuration (Hard Skills)
• Testing Coordination (Soft Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Train end-users and support the business during roll-out periods.
• Support business by identifying opportunities for process improvement and automation.
• Participate in CRM projects and drive discovery sessions, gather requirements, create a design document, deliver configuration, prepare for deployment and train the trainers.
• Support users in the hypercare period.
• Collaborate with other Salesforce CRM Specialists and identify solutions to business challenges.
• Own data quality for global/function.
• Ensure individual compliance with all AGCO policies and procedures, including Sarbanes-Oxley, IT and Created By, Payfactors Admin Security.
• Follow established governance processes and standards.

Skills on Resume:

• User Training (Soft Skills)
• Process Improvement (Soft Skills)
• CRM Project Support (Hard Skills)
• User Assistance (Soft Skills)
• Team Collaboration (Soft Skills)
• Data Quality (Hard Skills)
• Policy Compliance (Soft Skills)
• Governance Adherence (Hard Skills)

Job Summary: 

• Ensure that Employees can access systems and resources.
• Troubleshoot issues with endpoints, servers, or SaaS applications.
• Ensure System access is kept up to date.
• Identify risks, opportunities, faults and areas for improvement within WELL’s IT framework.
• Test and analyze IT system and software performance.
• Prioritize and resolve IT concerns and escalate serious issues to relevant stakeholders.
• Document processes and maintain HelpDesk records.
• Collaborate with internal departments to ensure that IT needs are met.

Skills on Resume:

• System Access (Hard Skills)
• Issue Troubleshooting (Hard Skills)
• Access Management (Hard Skills)
• Risk Identification (Soft Skills)
• System Analysis (Hard Skills)
• Problem Resolution (Soft Skills)
• Process Documentation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Provide technical expertise and/or engineering support for maintaining the performance and reliability of key IT solutions.
• Contribute to the project's technical architecture design and development.
• Assist the IT Architecture and Engineering community in planning the introduction of new technologies and/or identifying the most appropriate technology choices.
• Accomplish goals by utilizing Exelon's standard governance process as outlined in the Management Model.
• Ensure appropriate implementation of technology both within the production and the development environments.
• Build and maintain knowledge of new technologies or technology opportunities and assist in the analysis of their use for business and/or IT clients.
• Identify and provide Business and IT data on IT trends and issues.
• Participate in IT architecture review and standards setting.
• Assist in the development of white papers, conducting presentations to explain why a technology is being recommended by IT.
• Maintain and enhance engagement with business and IT partners.
• Maintain technical knowledge and business acumen within own discipline or function.
• Provide performance evaluations, career development feedback, and recognition.

Skills on Resume:

• Technical Support (Hard Skills)
• Architecture Design (Hard Skills)
• Technology Planning (Hard Skills)
• Governance Compliance (Soft Skills)
• Technology Implementation (Hard Skills)
• Innovation Analysis (Soft Skills)
• Standards Development (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary: 

• Gather and document business requirements for medium to large-sized business application projects globally and cross-functional.
• Serve as the process expert in the Inventory to Fill (ITF) area of HBF.
• Responsible for the Cycle Count process using IM and WM.
• Responsible for labeling and printing.
• WM picking, put away strategies.
• Responsible for storage unit management.
• Responsible for stock movements.
• Integrate with RF gun hardware and configuration.
• Integrate with other modules.
• Responsible for transportation documentation (BOL, Pack List, Pick list, CoA, CCI), configuration and design, and outbound deliveries.
• Report for receiving activity monitoring.

Skills on Resume:

• Requirement Gathering (Hard Skills)
• Process Expertise (Hard Skills)
• Inventory Control (Hard Skills)
• Warehouse Management (Hard Skills)
• Storage Handling (Hard Skills)
• Stock Management (Hard Skills)
• System Integration (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Facilitate sessions with business and IT team members to define and document business requirements.
• Efficiently multitask and be self-motivated while working with others.
• Work independently and collaboratively.
• Test developments and facilitates sessions with technical staff and business team members to execute test cases.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in systems across the organization.
• Provide business process leadership to solve business and technical problems independently.
• Drive to implement new and/or more efficient processes.
• Focus on improving the system.
• Responsible for documenting business processes and business requirements.
• Ensure that project and process documentation is created and maintained.
• Conduct effective, ongoing communication, both written and verbal.

Skills on Resume:

• Requirement Analysis (Hard Skills)
• Multitasking (Soft Skills)
• Independent Work (Soft Skills)
• System Testing (Hard Skills)
• Reporting (Hard Skills)
• Process Leadership (Soft Skills)
• Process Improvement (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Responsible for Network WLAN technical problem identification and resolution, including WLAN implementation, and off-shift and weekend WLAN and site support functions.
• Test and user acceptance of WLAN infrastructure components.
• Implement WLAN processes or WLAN process improvements.
• Maintain and administer the WLAN and connectivity of network components.
• Diagnose, troubleshoot, and resolve WLAN hardware, software, or other network and system problems.
• Replace defective WLAN components on/off-shift and during weekends.
• Responsible for WLAN hardware, systems software, applications software, and all configurations.
• Adhere to Cat Technology controls and security protocols.
• Represent and communicate WLAN changes and incidents in DCAB and ECAB.

Skills on Resume:

• WLAN Support (Hard Skills)
• Problem Resolution (Hard Skills)
• Process Improvement (Soft Skills)
• Network Administration (Hard Skills)
• Troubleshooting (Hard Skills)
• Hardware Maintenance (Hard Skills)
• Security Compliance (Soft Skills)
• Change Management (Soft Skills)

Job Summary: 

• Work as a team to provide timely and quality IT support services to users worldwide.
• Install, configure, maintain, support, repair, and dispose of computer hardware, software, printers, desk phones, mobile devices, and similar peripherals.
• Response to service issues, requests, and tasks based on priorities and established SLA.
• Educate users on IT best practices.
• Understand their requirements and provide appropriate solutions.
• Administer user access to IT applications and systems.
• Comprehend policies, standards, and follow procedures such as incident, service request, change, asset management, etc.
• Provide inputs to the management team on improving them.
• Contribute to the knowledge base to enhance the self-help information available to users and team members.
• Provide coaching to junior team members.
• Lead small IT projects or own certain sub-functions, e.g., new hire process, system imaging, user training, etc.

Skills on Resume:

• IT Support (Hard Skills)
• Hardware Maintenance (Hard Skills)
• Service Management (Hard Skills)
• User Education (Soft Skills)
• Access Administration (Hard Skills)
• Policy Compliance (Soft Skills)
• Knowledge Sharing (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Provide support for a wide variety of activities to ensure compliance with quality goals and regulatory requirements related to aseptic filling activities.
• Support from a quality perspective for all validation activities related to the new filling line.
• Review/manage deviations arise during the validation activities execution related to new equipment/process.
• Provide experience on microbial control strategies for pharmaceutical manufacturing and product, process and microbial risk assessments execution, general knowledge of quality risk management (QRM).
• Provide experience with drug production operations, automation and cleaning and sterilization processes.
• Provide experience with cleanroom cleaning, sanitization, material transfer methods and environmental monitoring.
• Provide experience with aseptic processing simulations (APSs)/media fill requirements.
• Act as a quality reference for ensuring compliance, global alignment and meeting regulatory requirements/current industry practices.
• Provide support in Data Integrity and Computerized Systems Validation/Management requirements and controls implementation.

Skills on Resume:

• Quality Compliance (Hard Skills)
• Validation Support (Hard Skills)
• Deviation Management (Hard Skills)
• Risk Assessment (Hard Skills)
• Production Operations (Hard Skills)
• Cleanroom Management (Hard Skills)
• Regulatory Compliance (Soft Skills)
• Data Integrity (Hard Skills)

Job Summary: 

• Establish and maintain business relationships with local management at assigned field locations to understand and address their needs.
• Issue resolution for support incidents, demonstrating consistent ability to own issue resolution from start to finish, escalating.
• Assist internal customers with questions about software and hardware using the knowledge base and leveraging other team members.
• Assist in solving issues with business applications through personal knowledge and by working with other teams.
• Log and maintain support incidents in help desk software.
• Document resolutions and repeatable fixes for frequent issues.
• Assist in training end-users using pre-defined processes.
• Plan and manage support projects under the direction of the Field IT Manager.
• Responsible for asset management, including maintaining the current inventory of devices, tracking devices, reclaiming devices no longer in use, etc.
• Follow existing development and change control standards.
• Bridge the gap between business requirements and technical solutions to achieve optimal results.

Skills on Resume:

• Relationship Management (Soft Skills)
• Issue Resolution (Soft Skills)
• Technical Support (Hard Skills)
• Application Support (Hard Skills)
• Documentation (Hard Skills)
• User Training (Soft Skills)
• Project Coordination (Soft Skills)
• Asset Management (Hard Skills)

Job Summary: 

• Assist end-users in finding IT solutions for normal business activities.
• Share ‘Best Practices’ in technology across the group.
• Visit field locations to support applications and selling/delivery systems, provide assistance with IT hardware, Telecommunications equipment and LAN/WAN equipment.
• Maintain 100% conformance to organizational hardware and software standards and 100% compliance with all corporate standard operating procedures.
• Respond to network infrastructure and file server failures.
• Maintain the maximum system uptime of production systems and applications.
• Participate in continuous improvement practices.
• Ensure the delivery of effective, timely, and professional Technical and Customer Service.
• Keep abreast of new technologies and act as a consultant to the rest of IT and the business on new trends and opportunities.
• Responsible for 24/7 support for business-impacting P1 and P2 Incidents.

Skills on Resume:

• IT Support (Hard Skills)
• Best Practices (Soft Skills)
• Field Support (Hard Skills)
• Standards Compliance (Soft Skills)
• Network Maintenance (Hard Skills)
• System Uptime (Hard Skills)
• Continuous Improvement (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Develop and maintain IT Security policies, standards and procedures as to applicable internal and external requirements.
• Develop and maintain compliance, governance, and risk-related IT and business process flow.
• Coordinate with business and support teams.
• Ensure that every initiative, development, and collaboration complies with standards (internal and external).
• Conduct routine evaluation of policies and procedures implementation.
• Coordinate with internal stakeholders for external audits and follow up on the remediation for findings reported.
• Ensure best practice risk mitigation and assessment functions are maintained to comply with the company's strategy.
• Ensure all processes and controls are in place related to ISO27001, PCI DSS, etc.
• Implement a good governance organization using the ISO27001 framework.
• Negotiate security terms with the Business partners.
• Perform third-party risk assessment for vendors/partners.

Skills on Resume:

• Security Policy Management (Hard Skills)
• Compliance Governance (Hard Skills)
• Team Coordination (Soft Skills)
• Standards Compliance (Hard Skills)
• Audit Support (Hard Skills)
• Risk Mitigation (Soft Skills)
• ISO27001 Implementation (Hard Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Assist in troubleshooting and problem-solving a wide variety of client issues and issues affecting the security of computing resources.
• Investigate alerts and incidents generated from the Network and Email Security platforms.
• Provide technical and operational security support to IT, Engineering, Legal, and business units.
• Assist in the day-to-day management of the proxy/DDOS solutions and management of proxy/DDOS change requests.
• Assist in the day-to-day management of the email security platform and the management of email security change requests.
• Help colleagues install security software and understand information security management.
• Research security enhancements and make recommendations to management.
• Stay up-to-date on information technology trends and security standards.
• Ensure security policies and information remain up to date and secure according to the company and audit requirements.

Skills on Resume:

• Security Support (Hard Skills)
• Incident Response (Hard Skills)
• Technical Assistance (Hard Skills)
• DDOS Management (Hard Skills)
• Email Protection (Hard Skills)
• Security Training (Soft Skills)
• Security Research (Soft Skills)
• Policy Compliance (Soft Skills)

Job Summary: 

• Perform daily health checks, monitoring of servers and reporting.
• Fulfill BAU tasks and service requests from users, such as server setup.
• Handle incidents, planned or ad-hoc activities after office hours.
• Provide performance statistics during troubleshooting.
• Review customer server setup, identify flaws, and propose enhancements.
• Maximize automation (via shell scripting) to increase productivity.
• Constantly update documentation to reflect the current system setup and environment.
• Handle escalation seamlessly to avoid any gaps that may arise.
• Responsible for ITSM process and tool supportITSM process and tool support.

Skills on Resume:

• Server Monitoring (Hard Skills)
• Service Requests (Hard Skills)
• Incident Handling (Hard Skills)
• Performance Analysis (Hard Skills)
• System Enhancement (Soft Skills)
• Automation (Hard Skills)
• Documentation (Hard Skills)
• ITSM Support (Hard Skills)

Job Summary: 

• Monitor Service Desk tickets assigned to the queue and resolve them in a timely manner based on severity level.
• Install and configure computer hardware, software, systems, networks, printers, mobile phones and any other IT-related devices.
• Communicate with users to determine the nature of problems and the best approach for resolving the issues.
• Perform hardware and software upgrades as per request.
• Handle projects with different functional teams to define requirements and an implementation plan.
• Align with the line manager to handle complaints and make suggestions for improvement.
• Escalate and report any emergency cases to different functional teams.
• Analyze the incident tickets and determine the areas of improvement.
• Conduct knowledge articles and guidelines, and provide training sessions.

Skills on Resume:

• Ticket Management (Hard Skills)
• System Installation (Hard Skills)
• User Communication (Soft Skills)
• System Upgrades (Hard Skills)
• Project Coordination (Soft Skills)
• Issue Escalation (Soft Skills)
• Incident Analysis (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.
• Create and execute test strategies, including entry and exit criteria.
• Perform System Integration Testing (SIT) before allowing transition to User Acceptance Testing (UAT) phase.
• Identify the test data required to complete the test activities.
• Report and escalate key risks and issues related to testing to the project manager.
• Proactively communicate and collaborate with stakeholders.
• Analyze information needs and functional requirements and deliver the following artifacts, including detailed functional specifications, use cases, test strategy and test cases.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Prepare, maintain and communicate functional documentation.
• Plan, prepare and execute the qualification strategy and tests of the overall developed solutions.
• Deliver fully tested products on time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT).
• Support the project planning, schedules and milestones in coordination with project teams.

Skills on Resume:

• Stakeholder Management (Soft Skills)
• Test Strategy (Hard Skills)
• System Testing (Hard Skills)
• Risk Reporting (Soft Skills)
• Collaboration (Soft Skills)
• Requirement Analysis (Hard Skills)
• Functional Documentation (Hard Skills)
• Project Coordination (Soft Skills)

Job Summary: 

• Responsible for the maintenance and support of application systems for external customers.
• Support project and enhancements delivery in full SDLC, including post-implementation review/warranty, ensuring project and enhancement objectives and deliverables are met.
• Analyze and refine business and technical requirements, then translate into application and process design.
• Ensure compliance with policies, standards, and procedures.
• Engage business users to discuss approaches, new projects and prioritize enhancements.
• Ensure batch jobs are running smoothly and efficiently without application-related errors.
• Design and integrate Azure platforms in a manner that allows the management and provision of data in a secure and reliable manner.
• Design and deliver Azure API and associated data platform solutions.
• Deliver and present Proofs of Concept variants to prospective customers.

Skills on Resume:

• Application Support (Hard Skills)
• SDLC Management (Hard Skills)
• Requirement Analysis (Hard Skills)
• Policy Compliance (Soft Skills)
• User Engagement (Soft Skills)
• Batch Monitoring (Hard Skills)
• Azure Integration (Hard Skills)
• API Development (Hard Skills)

Job Summary: 

• Consult with functional unit management and personnel.
• Identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Define and document business functions and processes.
• Work closely with any/all business areas to research, develop and implement processes and procedures to streamline daily processes.
• Work closely with any/all business areas to research, develop and implement integration of 3rd party applications.
• Act as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants in the analysis, design, configuration, testing and maintenance of systems.
• Ensure optimal operational performance.
• Troubleshoot and resolve any ERP-related hardware, software, user access, or other problems.
• Coordinate new software releases, fixes and upgrades with technical teams and users.
• Recommend new features or changes to configuration/workflows based on user feedback.
• Responsible for maintaining Internal Audit and Corrective and Preventive action procedures, forms and logs.
• Serve as project lead for annual ISO Audit, responsible for monitoring compliance with documented security procedures and work instructions and preparing reports for ISO Management Review meetings.
• Perform responsibilities in accordance with all company standards, policies and procedures.

Skills on Resume:

• Business Analysis (Hard Skills)
• Process Improvement (Soft Skills)
• System Integration (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• ERP Support (Hard Skills)
• Software Coordination (Hard Skills)
• User Feedback (Soft Skills)
• Audit Compliance (Hard Skills)

Job Summary: 

• Schedule processing and prints picking documentation labels/split case documents.
• Assist the Function Manager in supporting desktop users, hardware maintenance, and LAN maintenance.
• Configure, maintain PC workstations, troubleshoot, and perform support functions for system users.
• Develop new Microsoft Access or Web databases for all facets of the organization, including Productivity, Manpower, Safety, Asset Protection, and Human Resources.
• Responsible for maintaining existing databases.
• Responsible for monitoring the IBM iSeries system.
• Maintain and troubleshoot networking problems and systems, PC networking, including switches and cabling, Pick-To-Lights, AS/400 Token Ring/Cat5e, Radio Frequency RF wireless systems, etc.
• Responsible for processes, Store Orders Extra Cycles.
• Configure, maintain and troubleshoot RF equipment.
• Perform system backup functions and communicate system backups to management teams.
• Complete requests for reports and/or queries.
• Order and maintain inventories, supply labels, report/copy paper, toner cartridges, spare cables, networking equipment, legacy equipment, PC peripherals accessories, etc.
• Perform repairs and manage vendor DTR and Repair Depot repair of hardware.

Skills on Resume:

• System Support (Hard Skills)
• Hardware Maintenance (Hard Skills)
• Network Troubleshooting (Hard Skills)
• Database Development (Hard Skills)
• System Monitoring (Hard Skills)
• Backup Management (Hard Skills)
• Inventory Control (Soft Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Collect, develop, coordinate, and maintain business requirements for various projects and/or systems from the initial phase to final implementation.
• Ensure requirements meet acceptance standards.
• Develop requirements documentation and diagrammatic models, such as use cases and functional specifications.
• Coordinate the capture of process models and functional testing.
• Ensure system is functionally appropriate, technically sound, and well integrated.
• Work with leadership to prepare analysis reports that enable business and design decisions.
• Provide level 3 user support and coordinate the resolution of issues to include change management, root cause analysis, and appropriate escalation.
• Develop and manage user acceptance criteria, coordinate end-user training, and assess User Acceptance Testing (UAT) results to evaluate user adherence.
• Contribute to the development of project timelines and the definition and documentation of user requirements, including review phases, level of effort and duration of requirements management activities.
• Assist in the development of standard format, content and style guidelines to ensure usability, accuracy, consistency and quality.
• Collect and analyze data to enable decision-making and process improvement.
• Look for trends and patterns.
• Consult stakeholders concerning opportunities, trends and recommendations.
• Work with the team and internal/external customers to identify solutions that support business process improvement initiatives and advise on suitable courses of action.

Skills on Resume:

• Requirement Management (Hard Skills)
• Process Modeling (Hard Skills)
• System Integration (Hard Skills)
• Data Analysis (Hard Skills)
• Issue Resolution (Soft Skills)
• User Training (Soft Skills)
• Process Improvement (Soft Skills)
• Stakeholder Consultation (Soft Skills)

Job Summary: 

• Provide Information Management support services to the PEO USC Activity Chief Information Officer (ACIO)/Chief Information Officer (CIO).
• Support services include PEO USC internal management and technical issues and actions.
• Responsible for external liaison and support between PEO USC, the NAVSEA CIO, the DON CIO, and other related external organizations.
• Provide IT Engineering expertise and support for programs and systems to include tasks such as data fusion, architecture.
• Support IS management initiatives such as developing and maintaining tools, databases, and websites.
• Responsible for providing direct on-site IT.
• Support services for daily operation, maintenance.
• Schedule the PEO USC Technology and Acquisition Needs Center (TANC) and/or other conference rooms under PEO USC control.

Skills on Resume:

• Information Management (Hard Skills)
• Technical Support (Hard Skills)
• External Liaison (Soft Skills)
• IT Engineering (Hard Skills)
• System Architecture (Hard Skills)
• Database Management (Hard Skills)
• Operational Support (Hard Skills)
• Scheduling Coordination (Soft Skills)

Job Summary: 

• Coordinate with resources both internally and externally to understand and document needs within the IT Infrastructure team.
• Create and present reports to team members and shareholders to support recommendations.
• Organize and track formal projects, as well as informal initiatives, to facilitate the timely delivery of infrastructure additions, removals, or major changes that support global needs.
• Participate in expense planning for the yearly budgeting process, maintenance agreement renewal, request for proposals and cleanup or cost reduction of existing agreements, including but not limited to telecommunications.
• Update and develop improved IT processes, workload management processes and documentation.
• Perform reviews in order to refine and continuously improve workload efficiencies.
• Coordinate vendor support, vendor agreements and escalation on warranty issues or necessary maintenance renewals.
• Coordinate with IT systems engineers, application support personnel, and various other functions for continuous improvement.
• Improve training and operational procedures to increase productivity.
• Use a variety of data analysis and organizational tools to uncover insights.

Skills on Resume:

• Infrastructure Coordination (Hard Skills)
• Report Preparation (Hard Skills)
• Project Management (Soft Skills)
• Budget Planning (Hard Skills)
• Process Improvement (Soft Skills)
• Vendor Management (Soft Skills)
• Team Collaboration (Soft Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Responsible for troubleshooting escalated hardware/software service tickets (local/remote sites) and owning them to resolution.
• Support requests will arrive via impromptu walk-ups, online chat, phone calls, and a helpdesk ticketing system.
• Set up of hardware, software, operating systems, and the ability to troubleshoot them both locally and remotely.
• Responsible for imaging, configuring, and deploying devices with the ability to follow documentation.
• Asset management of inventory for all incoming/outgoing equipment.
• Responsible for onboarding and offboarding user accounts.
• Maintain conference room A/V equipment.
• Create and maintain documentation for end users.
• Assist with the creation of Knowledge Base articles for the helpdesk, and documentation for IT coworkers (new equipment procedures, fixes, etc.).
• Assist with the packaging and shipment of equipment to remote sites.

Skills on Resume:

• Technical Troubleshooting (Hard Skills)
• User Support (Soft Skills)
• System Setup (Hard Skills)
• Device Deployment (Hard Skills)
• Asset Management (Hard Skills)
• Account Administration (Hard Skills)
• AV Maintenance (Hard Skills)
• Documentation (Soft Skills)

Job Summary: 

• Support the global IT landscape with a focus on infrastructure technologies.
• Drive projects for the full life cycle from concept to implementation and support.
• Understand business direction to identify business needs.
• Perform analysis of business processes to determine the best solutions to meet business needs.
• Ensure adoption of new capabilities.
• Execute or contribute to projects to deliver solutions.
• Contribute to building the capabilities.
• Complete testing activities to ensure the quality of the solution.
• Develop training for all stakeholders.
• Provide project management to ensure the success of the project.
• Work with cross-functional IT teams and vendors to develop, deploy, troubleshoot and resolve technical issues impacting the business.
• Responsible for providing break-fix support.

Skills on Resume:

• Infrastructure Support (Hard Skills)
• Project Delivery (Hard Skills)
• Business Analysis (Hard Skills)
• Process Optimization (Soft Skills)
• Solution Testing (Hard Skills)
• User Training (Soft Skills)
• Project Management (Soft Skills)
• Technical Troubleshooting (Hard Skills)

Job Summary: 

• Provide active support for Thermo Fisher users.
• Install, set up and maintain hardware and software.
• Support Thermo Fisher technologies.
• Responsible for managing IT vendors.
• Maintain good tracking of local IT assets and applications.
• Work with the regional IT team.
• Take part in IT projects.
• Ensure information is secured at adequate levels.

Skills on Resume:

• User Support (Soft Skills)
• Hardware Maintenance (Hard Skills)
• Software Support (Hard Skills)
• Vendor Management (Soft Skills)
• Asset Tracking (Hard Skills)
• Team Collaboration (Soft Skills)
• Project Participation (Soft Skills)
• Information Security (Hard Skills)

Job Summary: 

• Work closely with ITSC and Business stakeholders.
• Identify and/or validate opportunities to rationalize Manufacturing applications.
• Identify the roadmap for all Manufacturing apps, which includes Solution to move to, Disposition due date, and Project budget requirements.
• Gather and define business requirements for app migration projects.
• Build use cases and work together with the Scrum Master and/or Project Manager to decompose the requirements to a sufficient level of detail.
• Review and edit requirements, business processes, and recommendations related to the proposed solution.
• Cooperate closely with Developers, Testers, and Support teams and demonstrate both existing and new functionalities to the partners.
• Provide references to the users by writing and maintaining user documentation, providing user support, and organizing user training.

Skills on Resume:

• Stakeholder Management (Soft Skills)
• Application Rationalization (Hard Skills)
• Roadmap Planning (Hard Skills)
• Requirement Gathering (Hard Skills)
• Use Case Development (Hard Skills)
• Process Review (Soft Skills)
• Team Collaboration (Soft Skills)
• User Training (Soft Skills)

Job Summary: 

• Act as a consultant during the functional and business analysis of software solutions.
• Collaborate as an advisor and writer on analysis files.
• Manage the scope of the solution, business requirements, software requirements and functional specifications.
• Demonstrate curiosity, creativity and attention to detail.
• Communicate with stakeholders in the various business lines and with the development team.
• Take responsibility for one or more functional and/or business processes in terms of analysis.
• Collect, document and prioritize business requirements.
• Define software requirements and detailed functional specifications.

Skills on Resume:

• Business Consulting (Soft Skills)
• Requirement Management (Hard Skills)
• Scope Management (Soft Skills)
• Analytical Thinking (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Process Ownership (Soft Skills)
• Requirement Documentation (Hard Skills)
• Functional Specification (Hard Skills)

Job Summary: 

• Participate in the development and execution of tests at all levels (functional, integrated and acceptance).
• Participate in the full implementation of the project.
• Responsible for being a reference for the project team on functional and business aspects.
• Define and implement the change management strategy for projects.
• Assist the Product Owner in formalizing and prioritizing his ""User stories"".
• Collaborate in the preparation and management of the product backlog.
• Schedule the delivery of versions.
• Assist the Product Owner in the evolution of the applications under his responsibility.

Skills on Resume:

• Test Execution (Hard Skills)
• Project Implementation (Hard Skills)
• Functional Expertise (Soft Skills)
• Change Management (Soft Skills)
• User Story Support (Soft Skills)
• Backlog Management (Hard Skills)
• Version Scheduling (Hard Skills)
• Application Support (Soft Skills)

Job Summary: 

• Responsible for deploying, configuring, and implementing validated technology systems at Lamwork.
• Act as a subject matter expert and provide ongoing process and enhancement support for systems post-implementation.
• Understand business functions and system interfaces.
• Perform hands-on process design, solution design, prototyping, proof-of-concepts and development tasks in support of current and new projects.
• Troubleshoot issues in the business applications for Lamwork and in related integrations.
• Work independently as well as with Global cross-functional teams and time zones consisting of internal customers and external service providers.
• Work closely with the team for the solution build.
• Design, develop, modify, debug and evaluate programs for functional areas across all business functions.
• Analyze existing programs or formulate logic for new systems, devises logic procedures, prepares flowcharts, performs coding and tests/debugs programs.
• Curate backlog of system enhancement requests.

Skills on Resume:

• System Implementation (Hard Skills)
• Process Support (Soft Skills)
• Business Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Application Support (Hard Skills)
• Team Collaboration (Soft Skills)
• Program Development (Hard Skills)
• Backlog Management (Hard Skills)

Job Summary: 

• Respond to all IT support requests and incidents from internal staff.
• Remote desktop support for client, corporate and home office employees.
• Help with the design, implementation and support of various internal workflows.
• Responsible for process using ZOHO One applications (CRM, Desk, Analytics, Campaigns, MarketingHub, etc).
• Set up and deploy IT equipment for new employees.
• Analyze and diagnose problems reported by users and formulate viable solutions to satisfy users’ requirements.
• Configure, maintain and troubleshoot hardware like desktops, laptops, printers, mobile devices, VOIP phones, etc.
• Configure users’ PCs, phones and peripherals.
• Perform regular backup and restore test activities to ensure backups are being performed properly.
• Participate in team meetings by reporting on the status of to-dos, quarterly initiatives and metrics.
• Effectively manage multiple projects, activities and tasks simultaneously and prioritize based on business requirements.
• Create and document internal processes and procedures and follow existing processes and guidelines for routine tasks.

Skills on Resume:

• IT Support (Hard Skills)
• Remote Assistance (Hard Skills)
• Workflow Design (Hard Skills)
• Zoho Administration (Hard Skills)
• Equipment Deployment (Hard Skills)
• Problem Solving (Soft Skills)
• Hardware Maintenance (Hard Skills)
• Process Documentation (Soft Skills)

Job Summary: 

• Responsible for doing an analysis of IT systems, developing optimization methods, managing all implementation procedures, and conducting frequent quality assurance checks on work.
• Develop custom and sometimes complex community-focused WordPress-based websites.
• Partner with business and IT members to identify business and technology objectives, associated information technology requirements, and associated value.
• Develop the implementation plans to achieve defined goals.
• Collaborate with the Commercial Technology team to meet requirements and timelines.
• Maintain quality and ensure responsiveness of applications.
• Design and implementation of the overall web architecture.
• Ensure the entire stack is designed and built for speed and scalability.

Skills on Resume:

• System Analysis (Hard Skills)
• Website Development (Hard Skills)
• Business Partnership (Soft Skills)
• Implementation Planning (Hard Skills)
• Team Collaboration (Soft Skills)
• Application Quality (Hard Skills)
• Web Architecture (Hard Skills)
• System Scalability (Hard Skills)

Job Summary: 

• Integrate front-end UI with the constructed API.
• Design and implementation of continuous integration and deployment.
• Write test-driven code to help maintain projects.
• Write clean, concise code that conforms to modern best practices.
• Work with the team to restructure BCS's outdated systems and bring them up to the current technology stack.
• Bring in new ideas on best practices in development and help the team advance in the skill.
• Engage with the team to achieve the proper technology stack that can drive the business and BCS projects ahead of time.
• Upgrade outdated VB projects into C# and use the reusable code approach.

Skills on Resume:

• API Integration (Hard Skills)
• CI/CD Implementation (Hard Skills)
• Test-Driven Development (Hard Skills)
• Clean Coding (Hard Skills)
• System Modernization (Hard Skills)
• Best Practices (Soft Skills)
• Team Collaboration (Soft Skills)
• Code Migration (Hard Skills)

Job Summary: 

• Support the monitoring of company platforms for security vulnerabilities.
• Update IT and security governance policies, maintain product certifications, such as ISO27001 and Sarbanes-Oxley (SOX) compliance operations.
• Assist with security assessments and audits.
• Assist in security and compliance awareness training programs for all employees.
• Support onboarding/offboarding access and allocation requirements and be the overall admin to the virtual security platform.
• Work effectively and collaboratively with the business and IT teams to deliver high-quality solutions that ensure product compliance and security.
• Support adherence to industry security and compliance regulations and policies.
• Evaluate internal operational and procedural compliance.

Skills on Resume:

• Security Monitoring (Hard Skills)
• Policy Management (Hard Skills)
• Audit Support (Hard Skills)
• Security Training (Soft Skills)
• Access Administration (Hard Skills)
• Team Collaboration (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Process Evaluation (Soft Skills)

Job Summary: 

• Communicate compliance policies and guidelines to Management and designated departments.
• Coordinate and support internal and external audits with auditors, control owners, and appropriate SolarWinds MSP management.
• Explore and evaluate various security tools to discover vulnerabilities and security misconfigurations, from endpoint to complex IaaS environments.
• Analyze control testing and audit results and provide guidance to relevant stakeholders on addressing issues and mitigating risk.
• Oversee ongoing compliance maintenance activities and remediation documentation between audits.
• Perform 3rd party vendor, contractor and customer security assessments, to the extent possible, with opportunity for growth and ownership.
• Support the incident response and architecture review processes when compliance and security expertise.
• Analyze output from network and application security scans, advise support teams on managing security vulnerabilities, and recommend prevention/mitigation strategies.

Skills on Resume:

• Policy Communication (Soft Skills)
• Audit Coordination (Hard Skills)
• Security Assessment (Hard Skills)
• Risk Analysis (Soft Skills)
• Compliance Maintenance (Hard Skills)
• Vendor Evaluation (Soft Skills)
• Incident Response (Hard Skills)
• Vulnerability Management (Hard Skills)

Job Summary: 

• Responsible for the performance, integrity, and security of multiple databases in the corporation and servers as front-line support for these systems.
• Participate in database design, development, implementation, data flow, and analysis led by the Senior DBAs.
• Provide technical expertise and troubleshooting assistance to Simmons Associates for all business-related applications and processes.
• Acquire and maintain expertise through certification and educational programs.
• Monitor database health and stability, noting any irregularities while engaging appropriate resources to resolve potential problems via monitoring tools and dashboards.
• Maintain database physical structure and functional capabilities, database security, and data backup and recovery specifications.
• Assist in the installation of new or revised systems from proposed specifications and flowcharts, recommending optimum access techniques, and coordinating installation requirements.
• Maintain quality service by enforcing defined database policy, procedures, and standards.
• Provide proactive and reactive data management support to users.
• Coordinate related training for users.
• Ensure that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures of this position, including completion of required compliance training.

Skills on Resume:

• Database Management (Hard Skills)
• System Support (Hard Skills)
• Technical Assistance (Soft Skills)
• Professional Development (Soft Skills)
• Performance Monitoring (Hard Skills)
• Data Security (Hard Skills)
• System Installation (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Determine solutions, including how the use of technology could be incorporated.
• Provide recommendations for approval, including a business case.
• Project manage and implement the solution with appropriate controls and in a timely manner.
• Lead system improvements activities and maintenance.
• Support the evolving initiatives of the business.
• Apply technical knowledge and project management skills to drive successful outcomes.
• Provide clarity and understanding of solution requirements to both end users and other IT team members responsible for delivering the solution.
• Provide technical knowledge and support to the business in regard to business systems.

Skills on Resume:

• Solution Design (Hard Skills)
• Business Analysis (Hard Skills)
• Project Management (Soft Skills)
• System Improvement (Hard Skills)
• Business Support (Soft Skills)
• Technical Expertise (Hard Skills)
• Requirement Communication (Soft Skills)
• System Support (Hard Skills)

Job Summary: 

• Determine and discern detailed requirements for small-to-large-scale projects.
• Establish labeling deliverables, develop the project plan, and manage changes to the project scope and schedule.
• Establish project expectations and coordinate team members and stakeholder relationships.
• Prepare and conduct a presentation, and communicate.
• Use a variety of technologies in the support of project/program plans, milestones and deliverables, identifying and escalating issues for resolution.
• Facilitate cross-functional discussions, lead the execution of tasks, and actively manage project risk.
• Assess project performance in order to monitor the progress of the project, identify and quantify variances.
• Manage project closure activities, including gathering lessons learned with retrospectives.

Skills on Resume:

• Requirement Analysis (Hard Skills)
• Project Planning (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Presentation Skills (Soft Skills)
• Technical Support (Hard Skills)
• Risk Management (Soft Skills)
• Performance Monitoring (Hard Skills)
• Project Closure (Soft Skills)

Job Summary: 

• Assist in identifying and developing innovative digital technology strategies that safeguard digital brands.
• Grow business results and uncover potentially new and exciting areas to drive value.
• Help link digital technology solutions to solve business problems.
• Provide and promote metrics to the scorecard and communicate governance metrics.
• Drive process consistency, extract cost savings and promote overall digital stability globally.
• Provide incident response management and help provide clear, business-centric communication to Business Partners.
• Stimulate, surface and shape business demand for solutions, capture, optimize and communicate business value/ROI from these solutions.
• Responsible for including Social, Mobile and Web Governance, Online Standards, Legal and GDPR Compliance, Reporting.

Skills on Resume:

• Digital Strategy (Hard Skills)
• Business Growth (Soft Skills)
• Technology Solutions (Hard Skills)
• Governance Metrics (Hard Skills)
• Process Optimization (Soft Skills)
• Incident Management (Hard Skills)
• Business Value Analysis (Soft Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Participate in data architecture and work closely with software and application development teams.
• Recommend database structures based on the data storage and retrieval needs of client projects and organization.
• Meet the requirements within the division for multiple databases.
• Support project management and decision-making by executive staff.
• Maintain and develop databases with their associated front-end applications, some of which are multiple MS Access and SQL server databases that require periodic maintenance and updates to their structure and function as requirements change.
• Develop new solutions from the ground up as replacements for current applications or to meet the needs of new requirements.
• Develop reports that clearly and concisely provide accurate summaries and visualizations of the data.
• Support for incident, problem and change processes.

Skills on Resume:

• Data Architecture (Hard Skills)
• Database Design (Hard Skills)
• Project Support (Soft Skills)
• Database Maintenance (Hard Skills)
• Application Development (Hard Skills)
• Solution Development (Hard Skills)
• Data Reporting (Hard Skills)
• Change Management (Soft Skills)

Job Summary: 

• Translate business and operation requirements into functional and system requirements (projects include APAC Digital Supply Chain Finance, SSC Centralization, ISO20022 Migration, and PayCIS rollout in Thailand and future APAC branches).
• Create business/user requirements documents, interface requirement documents and requirements traceability matrix.
• Create operational workflows and use case diagrams.
• Provide viable IT solutions that improve operational efficiency, user experience, and deliver business initiatives.
• Review design documents from vendors and other IT teams.
• Provide SIT, UAT, regression testing and rehearsal testing support.
• Support BAU activities such as production incidents, BCP and DR drills.
• Analyze, plan and support implementations for the Business Intelligence Platform.
• Closely working with the business and the various controlling functions to understand change requests.
• Elicitate requirements and stakeholder management.
• Analyze source system data and reverse engineering of existing data extracts/reports to create new reporting requirements for the platform.

Skills on Resume:

• Requirement Translation (Hard Skills)
• Workflow Design (Hard Skills)
• Solution Development (Hard Skills)
• Design Review (Soft Skills)
• Testing Support (Hard Skills)
• Incident Management (Soft Skills)
• Data Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary: 

• Analyze, test and maintain AX system, investigate existing operation processes and identify potential loopholes.
• Design, test and implement reports and support integrations between the AX system and other business applications to ensure optimum business operational efficiency.
• Coordinate with internal stakeholders on data warehouse, system reports and templates to increase efficiency, reduce manual procedures and remove obsolete procedures.
• Develop system and business rules to clean data and maintain ongoing data integrity.
• Manage outsourced service providers to ensure SLA performance, quality and compliance with group IT policies and guidelines through systems upgrade, enhancement, or migration activities.
• Manage and conduct user trainings, and update training materials and user guides.
• Lead to define the right KPIs of the eCommerce business and drive regular PDCA (Plan-Do-Check-Action).
• Continuously optimize the efficiency of digital media and merchandise promotion.
• Drive activation and invention of IT/Data capabilities for exponential business growth.
• Provide agile business analysis and insights based on specific categories and customer needs.
• Craft a robust and long-lasting ecosystem for an e-commerce direct-to-consumer business, and keep evolving the solutions based on rapidly evolving business needs.
• Accelerate the usage of Power BI dashboard/reports in P&G Kore, enabling faster and better decision-making.

Skills on Resume:

• System Analysis (Hard Skills)
• Report Development (Hard Skills)
• Process Optimization (Soft Skills)
• Data Integrity (Hard Skills)
• Vendor Management (Soft Skills)
• User Training (Soft Skills)
• KPI Management (Hard Skills)
• Business Growth (Soft Skills)

Job Summary: 

• Assist in maintaining the mission-critical systems and applications of clinical laboratories.
• Participate with teams of the Department of Information Technology in activities including development, project implementation, data mining, operations and maintenance of clinical laboratories' information systems.
• Provide support to clinical laboratory systems by troubleshooting, maintaining, monitoring, modifying and documenting updates to system software and processes.
• Work extensively with internal and external customers (business partners and vendors) and maintain open lines of communication.
• Provide quality customer service to ensure high satisfaction with IT services.
• Involved in the IT business process and participates in build sessions, providing input regarding vendor-proposed hardware and software additions and changes.
• Read and comprehend simple instructions, short correspondence, and memos.
• Read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
• Write simple-to-business correspondence, routine reports, and procedures.
• Speak effectively and present information in one-on-one/small group situations, to customers, clients, and other employees in the organization.

Skills on Resume:

• System Maintenance (Hard Skills)
• Troubleshooting (Hard Skills)
• Software Updates (Hard Skills)
• Vendor Coordination (Soft Skills)
• Customer Service (Soft Skills)
• Process Participation (Soft Skills)
• Documentation (Hard Skills)
• Communication (Soft Skills)