Job Summary: 

• Create detailed user stories out of end-user requirements for the development backlogs.
• Conduct meetings with stakeholders to gather requirements and draft detailed meeting notes to support team initiatives.
• Work with stakeholders and the project team to prioritize the project requirements.
• Act as an advocate for the stakeholders to ensure that business requirements are complete and accurately reflect their business objectives.
• Provide support to the business units for application-related questions and issues.
• Work with QA to define or refine the “acceptance criteria” for work items.
• Responsible for participating in the User Acceptance Testing.
• Produce User Guides and help coordinate training sessions on new system features with the stakeholders.
• Establish a collaborative working relationship with individuals throughout the organization.
• Manage small to medium IT Projects, effectively applying the Project Management Methodology with accountability for milestones.
• Engage and lead appropriate Project Team Members (IT and Business). 

Skills on Resume: 

• User Story Creation (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Requirement Prioritization (Hard Skills)
• Stakeholder Advocacy (Soft Skills)
• Application Support (Hard Skills)
• Quality Assurance (Hard Skills)
• User Acceptance Testing (Hard Skills)
• Documentation (Hard Skills)

Job Summary: 

• Work with program owners and module leads to understand and implement business strategic programs.
• Interact with leadership throughout the organization to understand risk and compliance issues and how they can be addressed using the application.
• Provide GRC and industry expertise and apply best practices to project work based on experience.
• Establish standard processes and tools to gather system enhancement requirements.
• Conduct and review gap analysis between the application and stated customer requirements.
• Collaborate with internal application partners to estimate project impact.
• Provide configuration support for Archer, and work with IT and the support vendor to ensure successful and timely implementation.
• Perform business application and functional analysis along with module leads.
• Understand and document data, workflow, and business process relationships.
• Serve as a key liaison with third parties, module leads and program owners.
• Monitor the progress of projects (milestones), enhancements and identified issues by using consistent tracking and status reporting.

Skills on Resume: 

• Business Acumen (Soft Skills)
• Communication Skills (Soft Skills)
• GRC Expertise (Hard Skills)
• Analytical Skills (Hard Skills)
• Project Management (Hard Skills)
• Technical Proficiency (Hard Skills)
• Functional Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)

Job Summary: 

• Be able to periodically report on the overall health of the Archer tool.
• Assist in the review, testing and implementation of all releases and/or new versions.
• Collaborate with program owners, module leads and 3rd party vendors to ensure a smooth transition.
• Establish the overall processes required to support Archer.
• Work with vendors to research and resolve problems, unexpected results, or process flaws.
• Perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Understand integration points and interfaces and manage any changes with IT.
• Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools.
• Assist in the development of standard reports for ongoing needs (reporting tools could be Archer or Microsoft BI).
• Help maintain data integrity in systems by running queries and analyzing data to ensure strong internal controls.
• Train program owners and end users on new processes/functionality.

Skills on Resume: 

• Archer Tool (Hard Skills)
• Release Management (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Management (Hard Skills)
• Problem Solving (Soft Skills)
• Report Writing (Hard Skills)
• Integration Management (Hard Skills)
• User Support (Soft Skills)

Job Summary: 

• Ensure that all initiatives are completed meeting time, within budget and meet quality requirements.
• Analyze business information and processes and identify requirements for improvement.
• Analyze the hardware, software, and IT services that are being employed.
• Document business processes, requirements and impacts.
• Provide direction and support, including project governance, risk and ROI analysis, reporting and managing internal and external (vendor) resources.
• Conduct meetings with stakeholders to identify risks, issues and possible solutions.
• Challenge/negotiate requirements or how the users want to use the technology.
• Ensure that all necessary project documents are complete, current and appropriately stored.
• Ensure solutions are effectively deployed with proper change management communication.
• Maintain awareness of current trends in Archer technologies with a focus on continuous improvement.
• Examine trends via training, materials and techniques, classes, reading, CBTs, or other mechanisms.

Skills on Resume: 

• Project Management (Hard Skills)
• Business Analysis (Hard Skills)
• IT Infrastructure Analysis (Hard Skills)
• Documentation Skills (Hard Skills)
• Project Governance (Hard Skills)
• Stakeholder Management (Soft Skills)
• Negotiation (Soft Skills)
• Communication (Soft Skills)

Job Summary: 

• Work closely with a cross-functional team to ensure a highly available MES environment to support 24x7x365 manufacturing.
• Design solutions to address business needs. 
• Work closely with business stakeholders and other IT professionals.
• Deliver IT application solutions that will advance and improve the MES platform and solve the challenges that the operations team is facing. 
• Evaluate the current state and develop a future factory vision for MES to further leverage the system.
• Establish a local governance council for Applications to help establish and prioritize business needs. 
• Train users on functions related to MES to facilitate system use and increase the user base.
• Participate in the development/maintenance of the Global application portfolio roadmaps 
• Keep key software components and manufacturing applications in current releases. 
• Work with colleagues from other locations to maintain consistency in MES implementations.

Skills on Resume: 

• Manufacturing Execution Systems (Hard Skills)
• Solution Design (Hard Skills)
• Stakeholder Management (Soft Skills)
• Project Management (Hard Skills)
• Prioritization (Soft Skills)
• User Support (Soft Skills)
• Strategic Planning (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Analyze business requirements, document business processes and carry out process reviews.
• Identify areas for system improvements, find system gaps and create solutions.
• Define functional specifications, manage test activities and track issues to resolution.
• Create user training manuals and documentation.
• Translate business needs into technical specifications.
• Serve as liaison between Information Technology and business units.
• Work with business units to identify strategic and tactical improvements and/or opportunities.
• Work with IT management to assist in the prioritization of those needs.
• Assume responsibility for project tasks and ensure they are completed in a timely fashion.
• Design and execute A/B testing procedures to extract data from test runs.
• Develop and update technical documentation.
• Support the Applications Development team with various projects.

Skills on Resume: 

• Business Analysis (Hard Skills)
• System Analysis (Hard Skills)
• Specification Definition (Hard Skills)
• Documentation (Hard Skills)
• Communication (Soft Skills)
• Strategic Planning (Soft Skills)
• Project Management (Soft Skills)
• A/B Testing (Hard Skills)

Job Summary: 

• Provide the first tier of end-user support for the ERP and BI systems.
• Escalate support cases to the ERP Manager/Global IT Team.
• Document all support resolutions in an accurate and timely manner.
• Develop knowledge base articles on the most common support requests.
• Provide ERP/BI training to end users, including but not limited to training manuals, computer-based training, and live (webinar) classes.
• Support ERP upgrade testing and implementation.
• Create and modify ERP and BI dashboards, reports, and queries to meet the needs of process owners.
• Work with process owners to clearly define system enhancement requests.
• Document all enhancement requests in an accurate and timely manner.
• Participate in the enhancement prioritization process and implement system enhancements.
• Work with external contractors to implement enhancements.
• Work with process owners to develop and execute test plans to validate enhancements before being released to the live environment.

Skills on Resume: 

• BI Systems (Hard Skills)
• Troubleshooting (Hard Skills)
• Documentation Skills (Hard Skills)
• Training (Soft Skills)
• ERP Upgrade (Hard Skills)
• Dashboard Development (Hard Skills)
• Requirement Gathering (Soft Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Establishing relationships with business stakeholders to understand market requirements.
• Help guide the business process, services and technology improvements aligned to customer needs.
• Engage with stakeholders to understand how data-driven changes to processes, products, services and technology.
• Improve efficiencies and add value, with a balanced view of what’s technologically feasible and financially and functionally reasonable.
• Develop, measure, report and ultimately improve lead KPIs aligned to the customer journey.
• Gather requirements and data to evaluate and make data-driven recommendations about steps that the company can take.
• Work together with marketing departments to understand customer journeys and to automate and improve these using marketing automation technology.
• Assess, prioritize and support the implementation of improvements in an agile method, adopting a ‘pilot, learn, build and scale’ approach.
• Develop requirements along with documents and reports to facilitate the transition from legacy into digitized tools and platforms.
• Support UAT and work with the IT team to track technology and integration elements of business requirements.
• Develop operating standards, governance guidelines, and procedures for the digital transformation initiative.

Skills on Resume: 

• Stakeholder Relationship (Soft Skills)
• Business Process Improvement (Hard Skills)
• Decision Making (Hard Skills)
• Financial Understanding (Hard Skills)
• KPI Measurement (Hard Skills)
• Requirements Gathering (Hard Skills)
• Collaboration (Soft Skills)
• Agile Project Management (Hard Skills)

Job Summary: 

• Build/capture requirements and develop specifications based on business processes.
• Support the creation of business cases related to the proposed solutions. 
• Responsible for managing the information technology development within the business domain.
• Work with business subject matter experts and other IT teams to identify which data is available and relevant.
• Ensure application integration based on the requirements collected with the business. 
• Ensures the roll-out of/roll-out support for divisional and cross-divisional solutions.
• Coordinate maintenance, back office, architecture, communications and incident management.
• Troubleshoot and fix IT issues business users are facing, and ensure a proper and satisfactory service delivery.
• Lead discussions with business users to elicit complete and accurate requirements.
• Analyze requirements and propose solutions based on the constraints and capabilities of Salesforce.com.
• Plan new projects and get agreement from stakeholders, and contribute to improving application utilization.

Skills on Resume: 

• Roll-out Support (Hard Skills)
• Incident Management (Hard Skills)
• Service Delivery (Hard Skills)
• Leadership (Soft Skills)
• Analytical Thinking (Soft Skills)
• Stakeholder Management (Soft Skills)
• Communication (Soft Skills)
• Problem-Solving (Soft Skills)

Job Summary: 

• Understand and translate business, customer, and user needs into software development work for features in the team’s product domain 
• Create user stories with acceptance criteria that represent planned work and regularly review and prioritize the product backlog
• Keep team leaders and business partners informed on deliverables.
• Identify and escalate risks that could impact project or feature deadlines.
• Partner with others to create, coordinate and execute test plans.
• Respond to and prioritize support incidents, including diagnosing the issue and working with the team and others to determine a potential fix.
• Keep team leaders and business partners informed on deliverables.
• Identify and escalate risks that could impact project or feature deadlines.
• Collaborate with the user experience team, software engineers, and other engineering product managers.
• Validate that work aligns with the overall technical vision and achieves business outcomes.
• Analyze and document identified business processes and/or improvement needs given information from multiple business partners and data sources.

Skills on Resume: 

• Requirement Gathering (Hard Skills)
• User Story Creation (Hard Skills)
• Communication Skills (Soft Skills)
• Risk Management (Hard Skills)
• Test Planning (Hard Skills)
• Issue Resolution (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Business Process Analysis (Hard Skills)

Job Summary: 

• Collaborate with business stakeholders to understand business requirements and goals.
• Facilitate discussions and workshops to align on solutions.
• Design software solutions by applying functional and technical expertise.
• Drive feature delivery to production.
• Iteratively improve delivered features based on the feedback from stakeholders and customers.
• Participate in agile ceremonies and collaborate within and across teams.
• Execute projects as a lead business analyst aligned with global IT governance.
• Responsible for the support and operation of team applications.
• Take a balance of delivering outcomes to North Asia business and aligning with APAC business and global IT direction.
• Bridging the gap between IT and the business using data analytics.
• Assess processes, determine requirements and deliver data-driven recommendations.

Skills on Resume: 

• Project Delivery (Hard Skills)
• Iterative Improvement (Soft Skills)
• Agile Methodology (Hard Skills)
• Leadership (Soft Skills)
• Operations Support (Hard Skills)
• Regional Alignment (Soft Skills)
• Data Analytics (Hard Skills)
• Process Assessment (Hard Skills)

Job Summary: 

• Work with Business and Operations partners to elicit, analyze, propose, refine and describe quality business requirements and corresponding acceptance criteria.
• Be an agile Product Owner, grooming requirements into user stories and facilitating prioritization meetings among business and operations stakeholders.
• Have a second role as Project Manager for smaller, specific on the vertical of Deposit Accounts demands.
• Be the key point of contact for local Business and Operations stakeholders to clarify how technology solutions have been suited to their needs.
• Lead and/or facilitate and/or support meetings among technical teams to ensure technical solutions are adherent to business requirements and acceptance criteria.
• Works as a delivery owner promoting the Deposit account solution demands through their lifecycle.
• Contribute to the deliverables required by the formal Citi software development project lifecycle.
• Work with test teams to ensure test plans and test cases are covered.
• Work as a partner to Business, Operations and Test teams, engaging, facilitating and promoting confidence. 
• Support as SME for Business and Operations users on the usage of Deposit Account concepts and technology suited to the products they operate.
• Act as the Deposit Account product responsible for engaging Operations, Production Support and Development teams on System Production topics.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Agile Product Ownership (Hard Skills)
• Project Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Technical Understanding (Hard Skills)
• Delivery Ownership (Soft Skills)
• Software Development Lifecycle (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Document the detailed business requirements for the Production, Office, Warehouse, and other Buildings within the new plants.
• Work with and liaise with the Solutions Architect and Dimension Data to ensure the final low-level and high-level solutions are completed.
• Attend sites for meetings and gathering of information to complete requirements.
• Produce specifications and progress reports appropriate for the different levels of development and project management.
• Create direct channels of communication between project management and internal and external solution providers.
• Help achieve delivery and implement a management plan for each set of project tasks.
• Hold regular stakeholder meetings to keep all interested parties updated on progress.
• Develop comprehensive E2E test cases at the application and multi-application levels.
• Support teams to resolve dependency, capacity and resource issues.
• Work with other BAs, Scrum Masters, and Coaches to ensure that ways of working are consistent across teams.
• Support Product Owners in each team to engage, inform, influence and negotiate with stakeholders using product backlogs.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Communication (Soft Skills)
• Project Management (Hard Skills)
• Stakeholder Management (Soft Skills)
• Test Case Development (Hard Skills)
• Problem-Solving (Soft Skills)
• Collaboration (Soft Skills)
• Supporting Product Owners (Soft Skills)

Job Summary: 

• Support the business sectors in the implementation of the various initiatives aimed at achieving prioritized strategic objectives.
• Understand the business context to properly identify the impact of the evolution of processes and solutions on the organization’s operation.
• Lead the various steps of the request management process, analyze current business processes and define future ones.
• Identify, analyze, document, prioritize, and confirm the organization’s business needs and requirements.
• Collaborate with IT architects and system analysts to identify solutions and transform system requirements into technical specifications.
• Contribute to the change management process and the development of a testing strategy.
• Facilitate product and service implementation, while ensuring that the expected value will be delivered.
• Work in collaboration with the Operational Excellence Department, which undertakes continuous improvement initiatives related to the quality system.
• Support business sectors during the roll-out of new processes and tools or technological solutions.
• Working with stakeholders to elicit, analyze, communicate and validate requirements.
• Articulating requirements to development teams in the form of user stories and acceptance criteria.
• Managing and delivering changes to the production process.
• Supporting scrum teams in day-to-day activities with stand-ups and scrum ceremonies.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Project Management (Hard Skills)
• Change Management (Soft Skills)
• Communication (Soft Skills)
• Collaboration (Soft Skills)
• Process Improvement (Hard Skills)
• Technical Acumen (Hard Skills)
• Agile Methodologies (Hard Skills)

Job Summary: 

• Lead and perform business analysis to deliver project outcomes.
• Partner with key stakeholders to establish accurate requirements and solution delivery plans.
• Collaborate with customers to provide consultancy and solutions.
• Mentoring and coaching the IT Solutions team to promote a continuous improvement culture.
• Contribute to setting standards and a solution architecture framework.
• Resolve critical issues and work closely with the IT Support Team for prompt recovery of incidents.
• Drive data and analytical growth across the AU business.
• Become a domain expert within the business line and associated systems.
• Communicate effectively with a variety of technical and non-technical audiences.
• Share knowledge and complex ideas, provide updates, influence, challenge, and take on feedback.
• Make and honor commitments as part of a cross-functional team, request help and ask teammates.
• Contribute to the Analyst community, contribute ideas, embrace change, share knowledge, and collaborate with a network of stakeholders.

Skills on Resume: 

• Business Analysis (Hard Skills)
• Stakeholder Management (Hard Skills)
• Solution Provision (Hard Skills)
• Coaching (Soft Skills)
• Solution Architecture (Hard Skills)
• Incident Management (Hard Skills)
• Domain Expertise (Hard Skills)

Job Summary: 

• Collaborate with global business associates to ensure the successful implementation of projects.
• Achieving target service levels on various system change requests.
• Communicate and collaborate with internal teams to develop, test, and implement solutions that meet their needs.
• Oversee the entire project life cycle from initialization to deployment for medium- to large-scale systems and infrastructure project requests.
• Assist with business processes and maintain existing enterprise systems, involving various areas of infrastructure technology.
• Support project initiatives, including patch management, virus protection, directory services, Dynamic Host Configuration Protocol, etc.
• Interpret and document requirements for cloud architecture, design and implementation to host complex application workloads on-premises and in the cloud.
• Translate and document system requirements, such as network, storage, and database services, general and network security features, and policies.
• Ensure end-user proficiency with new systems, programs, and applications across the organization.
• Monitor product licenses and ensure compliance with IT industry regulations.
• Efficiently integrate new systems, programs, and applications with business operations and services.

Skills on Resume: 

• Project Management (Hard Skills)
• Communication (Soft Skills)
• Technical Expertise (Hard Skills)
• Problem-solving (Soft Skills)
• Cloud Architecture (Hard Skills)
• Documentation (Hard Skills)
• Training and Support (Soft Skills)
• Compliance Management (Hard Skills)

Job Summary: 

• Analyze business processes and provide guidance relative to emerging trends and strategy.
• Understand functional processes within a regional/global scope and partner with local business functions.
• Understand the business processes that support the operations of local businesses and the information technologies.
• Facilitate harmonizing these business processes through harmonizing information technologies.
• Facilitate change management with the business understanding of functional processes within a regional/global scope.
• Direct and manage business analysis activities and oversee project management activities.
• Oversee the business analysis and requirements gathering process to ensure the business partner's needs are understood at a granular enough level.
• Perform success metrics for tactical engagement with solution delivery teams for solution design, build, test and deployment activities.
• Lead planning with solution delivery for successful outcomes in the “Run” phase.
• Responsible for maintaining the capabilities of the current install base following business needs.
• Assist in local coordination within Viatris or with external providers.
• Provide the right level of visibility and reporting to the BU IT Lead.

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Global/Regional Functional (Hard Skills)
• IT and Business Process (Hard Skills)
• Change Management (Soft Skills)
• Leadership (Hard Skills)
• Requirements Analysis (Hard Skills)
• Performance Metrics (Hard Skills)
• Coordination (Soft Skills)

Job Summary: 

• Plan, track and manage the department review backlog for development.
• Organize and schedule grooming and sprint planning meetings with all stakeholders.
• Assist with prioritizing tasks based on feedback from various stakeholders.
• Create and manage boards in Jira, sprints, and sprint dates in Jira.
• Facilitating the assignment of work to appropriate sprints based on deadlines.
• Liaise with team members and management regarding the timeline of ongoing tasks and project work.
• Work with stakeholders to maintain an agreed-upon and documented workflow for tasks through the development lifecycle
• Continually seek opportunities to increase efficiency in the task workflow for the development lifecycle.
• Demonstrate analysis techniques and facilitate collaborative sessions to elicit requirements from key stakeholders.
• Liaise and work with 3rd Party Vendors to understand product capabilities and how best to utilize products to meet business needs.
• Use agile practices to stay responsive to business needs and to deliver value, find innovative ways to solve problems and shape the delivery.
• Write high-quality, clear User Stories and Acceptance Criteria from which the development team can estimate/size, plan and deliver changes.

Skills on Resume: 

• Project Management (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Prioritization (Hard Skills)
• Jira Management (Hard Skills)
• Task Assignment (Hard Skills)
• Communication (Soft Skills)
• Workflow Optimization (Hard Skills)
• Agile Methodology (Hard Skills)

Job Summary: 

• Lead discussions to clarify and confirm the priority of captured requirements on an ongoing basis.
• Build strong collaborative partnerships with the local Business leadership team.
• End-to-end mapping of business processes and functional flows and understanding customers' business, pain points, needs and strategic plans.
• Support testing activity for solutions in development by providing test scripts, leading testing activity for others.
• Produce and deliver material to train and educate stakeholders on how to operate and get value from solutions.
• Act as a point of contact for internal teams and third parties to provide clarification and support.
• Collaborate with IT partners in the initial development and assessment of solution alternatives, ensuring alignment with global IT standards/architecture.
• Document and verify business process flows and business requirements, and verify the solution's alignment with requirements. 
• Develop detailed functional requirements specifications from high-level business concepts.
• Lead and/or support the application of the MSD System Development Life Cycle (SDLC), GxP and regulatory requirements.
• Lead and drive change management processes to realize the value of IT implementations.
• Support local project management activities, including management of project budget and/or external resources.

Skills on Resume: 

• Communication Skills (Soft Skills)
• Stakeholder Relationship (Soft Skills)
• Business Process Analysis (Hard Skills)
• Testing Support (Hard Skills)
• Training (Soft Skills)
• Solution Assessment (Hard Skills)
• Documentation (Hard Skills)
• Change Management (Soft Skills)

Job Summary: 

• Supporting service delivery and applications support for local and global applications.
• Understand business processes and application requirements from business and translate them into IT solutions, with standard supporting documents.
• Provide IT support to regional/global users and meet service-level agreements.
• Staying up-to-date on the latest technologies and IT advancements to automate and modernize systems. 
• Uncovering areas for improvement, and developing and implementing solutions.
• Be the link between the Global IT Application team and the local IT team and keep both parties updated on key developments and happenings for the applications support.
• Analyze and recommend improvements to current support processes, standards and procedures, and work with the manager to improve them over time. 
• Continuously drive to improve the quality, productivity and capability of IT service within his team and demonstrate success to users and management.
• Ensure that company IT policies and guidelines are set out for environment.
• Create and/or update structured processes supporting documentation.
• Deploy global or regional IT and business strategies, projects, or procedures for supported applications.
• Ensure compliance of operations within the area of concern with all relevant EHS regulatory requirements and SCIEX safety policies, procedures and guidelines.

Skills on Resume: 

• Application Support (Hard Skills)
• Business Process Understanding (Hard Skills)
• IT Service Management (Hard Skills)
• Technology Proficiency (Hard Skills)
• Solution Implementation (Hard Skills)
• Communication (Soft Skills)
• Process Improvement (Soft Skills)
• Continuous Improvement (Soft Skills)

Job Summary: 

• Develops positive relationships with other company functions involved in the design process.
• Applies solid business knowledge to define scopes and requirements.
• Identifies and applies the appropriate standing requirements (technical standards and policies) to project requirements.
• Facilitates requirements meetings for moderately complex projects.
• Develops requirements documents, user documentation, manuals, training materials, and job aids.
• Facilitates and develops the design of efficient business processes that fully leverage technical solutions being delivered or developed.
• Review test plans and testing methodology to mitigate risks and to ensure the systems meet functional and performance requirements.
• Escalates highly complex issues to subject matter experts.
• Review changes or upgrades to existing system designs for alignment with the current scope.
• Gathers, analyzes, and documents current practices, workflows, and business needs to identify efficiencies, alternatives, and gaps.
• Analyze internal PMO processes to suggest improvements, propose automation, and streamline workflows.
• Ensures that technical functional specifications cover all business functional specifications.

Skills on Resume: 

• Relationship Building (Soft Skills)
• Business Acumen (Hard Skills)
• Technical Standards (Hard Skills)
• Facilitation Skills (Soft Skills)
• Documentation Skills (Hard Skills)
• Process Design (Hard Skills)
• Quality Assurance (Hard Skills)
• Problem-Solving (Soft Skills)

Job Summary: 

• Assist the Head of Technology Governance and the wider IT management team in the tracking, oversight, and delivery of key IT-related programs and workstreams.
• Work on components of these programs about making assessments of suitable solutions and subsequent proposals for approval.
• Adopt a hands-on approach, assisting with the delivery of key program deliverables across a wide variety of projects.
• Develop strong working relationships with senior business stakeholders to assist with delivery planning across key IT programs and associated frameworks.
• Offer support in respect of numerous workstreams in a rapidly moving business environment.
• Track progress against key delivery milestones in the IT program space.
• Provide support for internal and external IT audits, manage expectations of key stakeholders and track deliverables to suitable conclusions.
• Regular production of high-quality management information relating to the status of projects and other associated IT workstreams.
• Present status updates to senior management via various forums on a scheduled and ad-hoc basis.
• Engaging with a wide range of business stakeholders to elicit and capture functional and non-functional requirements in the form of requirements documents and user stories.
• Creating supporting artifacts such as process flows and data models to underpin requirements documentation and ensure that solutions are specified.

Skills on Resume: 

• Project Management (Hard Skills)
• Analytical Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Adaptability (Soft Skills)
• Auditing and Compliance (Hard Skills)
• Reporting (Hard Skills)
• Presentation Skills (Soft Skills)
• Requirements Gathering (Hard Skills)

Job Summary: 

• Provide end-user guidance for a specific application and translate those needs into developing test plans.
• Analyse business and user needs, documenting requirements, and revising existing system logic difficulties.
• Implement systems, applications and testing end-user processes.
• Create and deliver correspondence, presentations, and other materials for end-user training.
• Respond to client inquiries involving application questions.
• Develop custom reports and give guidance to business users in utilizing reporting facilities.
• Interact with clients, internal and external, acting as a liaison between business and technology areas.
• Work on application problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

Skills on Resume:

• Application Support (Hard Skills)
• Business Analysis (Hard Skills)
• System Implementation (Hard Skills)
• User Training (Hard Skills)
• Client Communication (Soft Skills)
• Report Development (Hard Skills)
• Team Collaboration (Soft Skills)
• Analytical Thinking (Soft Skills)

Job Summary: 

• Engage with colleagues at all levels to meet business requirements.
• Analyze and translate business requirements into technical documentation, pseudocode, etc.
• Collaborate with technologists to drive delivery within an Agile framework.
• Conduct as-is and to-be impact analysis in an agile environment.
• Apply business analysis techniques and work as part of the team in delivering IT projects.
• Operate inside the scrum team, proactively leveraging the ongoing QA verification process.
• Contribute to reducing relevant security and operational risks, in line with policies and standards.
• Identify opportunities to improve processes and procedures.

Skills on Resume:

• Business Engagement (Soft Skills)
• Requirement Analysis (Hard Skills)
• Agile Collaboration (Soft Skills)
• Impact Assessment (Hard Skills)
• IT Project Delivery (Hard Skills)
• Scrum Operations (Hard Skills)
• Risk Management (Hard Skills)
• Process Improvement (Soft Skills)

Job Summary: 

• Establish and maintain liaison relationships with business partners and IT organizations in order to provide effective technical solutions.
• Conduct data gathering and analysis to understand business strategy requirements.
• Contribute to the business's short-and long-term planning sessions and provide direction to ensure understanding of business goals and direction.
• Provide input from a business and IT perspective.
• Assess the client's needs to utilize a structured requirements process (gathering, analyzing, documenting, and managing changes).
• Assist in identifying business priorities and may advise on options.
• Develop, write, and communicate business requirements and functional specifications for the implementation of SAP Finance Solutions.
• Analyze customers’ operations to understand their strengths and weaknesses to determine opportunities for improvement.
• Provide assistance in business case development (i.e., research, data collection).
• Develop user test cases and validate test results during testing.
• Investigate, resolve and escalate problems and develop recommendations for resolution.
• Identify the need for technical assistance to help in problem resolution.
• Keep customers informed of problems, issues, and resolutions.
• Analyze performance metrics to ensure customer satisfaction.
• Coach and transfer knowledge to less experienced team members.

Skills on Resume:

• Business Liaison (Soft Skills)
• Requirements Management (Hard Skills)
• SAP Finance Solutions (Hard Skills)
• Data Analysis (Hard Skills)
• Problem Resolution (Soft Skills)
• Customer Communication (Soft Skills)
• Performance Analysis (Hard Skills)
• Team Coaching (Soft Skills)

Job Summary: 

• Analyze processes and develop future-state workflows and requirements to be fulfilled by existing and proposed software.
• Establish the scope and goals of projects and establish communication channels between the business and IT.
• Drive requirements gathering sessions with relevant business and IT leadership.
• Maintain requirements documentation and manage the backlog.
• Coordinate requirements sign-offs, verifying with project partners that the proposed process and requirements fulfill needs.
• Participate in solution design, configuration, testing and deployment.
• Coordinate between design teams, development teams, and other partners.
• Facilitate interactions between RBDC and the solution vendor to ensure that expectations of requirements are communicated.
• Develop test scripts and manage testing efforts for relevant functional areas.
• Perform integration testing, system testing and support user acceptance testing.
• Capture and manage testing defects, prioritize them according to urgency, and guide resolution.
• Help develop training materials and business documentation.
• Drive support and change management efforts.
• Troubleshoot support issues in the production environment.
• Oversee systems to ensure compliance with requirements.

Skills on Resume:

• Process Analysis (Hard Skills)
• Project Management (Soft Skills)
• Requirements Gathering (Hard Skills)
• Documentation Management (Hard Skills)
• Solution Design (Hard Skills)
• Testing Coordination (Hard Skills)
• Change Management (Soft Skills)
• System Troubleshooting (Hard Skills)

Job Summary: 

• Work with the IT Management and/or agreed business representatives to agree on project and support documents or required elements thereof.
• Assist with the development of realistic project plans that include activities, dependencies, timeline and resources.
• Assist in the monitoring and control of the progress of activities against plan and take corrective action, communicating issues to the responsible manager in a timely manner.
• Assist in the monitoring and control of the quality of owned deliverables against plan and standards, taking corrective action, and communicating issues to the responsible manager in a timely manner.
• Work with business representatives to understand and prioritize business requirements.
• Prepare appropriate system design and system specifications to fulfill business requirements, e.g., user interface, report, database, data conversion, program, error handling, batch process, etc.
• Prepare wireframes to demonstrate high-level system functionality, features, content and flow of a proposed software solution.
• Further extend wireframes into prototype demonstrations showing realistic interface designs and interactions for usability testing and to provide screenshots to guide software development.
• Prepare and translate formalized requirements into specifications/packages of work for software development teams.
• Ensure a full set of user and technical documentation is provided with solutions.
• Evaluate alternatives and provide the 'best' solution for user-identified issues/amendment requests.
• Estimate the length of time required to complete a task and work to the agreed timeline.
• Communicate to the appropriate parties if the deadline will be missed.
• Provide consultancy to the business on how they can fulfill business requirements using desktop/current applications.
• Work within the defined boundaries of change management, incident management (and all other IT controls), ensuring associated teams follow the process with integrity and honesty.

Skills on Resume:

• Project Planning (Hard Skills)
• Progress Monitoring (Hard Skills)
• Quality Control (Hard Skills)
• Business Requirements (Soft Skills)
• System Design (Hard Skills)
• Wireframing (Hard Skills)
• Documentation Management (Hard Skills)
• Change Management (Soft Skills)

Job Summary: 

• Work with other project members from various business units to identify functional solutions for the objective of the project (scope Business Requirement document, Functional Requirement study, User Acceptance Test (UAT) and support), prioritize the requirements, prepare functional specifications for system enhancement, and provide recommendations related to the proposed solution.
• Conduct solution analysis and engage through all phases of requirements translation to system changes development.
• Cover the technical design changes' impact assessment on the new solutions deployed.
• Work independently in the department as solution champions to support the platform under the Head of Technology and to work with the Business teams and IT Vendor Teams.
• Operate across organizational boundaries to ensure system implementation and changes to business requirements will be successful and accepted by all parties.
• Conduct relevant functional analysis covering detailed business requirement analysis, solution analysis from a business/functional perspective and being involved in functional impact assessment.
• Identify and recommend solutions for system implementation and business improvements.
• Obtain functional requirements via interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenario analysis, etc.
• Provide requirements specifications according to standard templates.
• Decompose business requirements into a Functional Specification Document (FSD).
• Responsible for the validation of users’ input based on own knowledge.
• Ensure all areas of systems and business processes are covered in the Functional Specification Document (FSD).

Skills on Resume:

• Functional Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Impact Assessment (Hard Skills)
• Requirements Gathering (Hard Skills)
• System Implementation (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Business Improvement (Soft Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Research existing applications, system data, business processes and constraints to evaluate submitted requests against existing architectures.
• Analyze information gathered in order to correctly identify the problem/request, validate request classification, or support the new development initiative.
• Conduct alternative analyses to define boundaries of the problem/request and estimate effort.
• Consult with customers to clarify requirements by reviewing business process needs.
• Translate business requirements into business and functional specifications, ensuring compliance with current standards and version controls so that they may be understood by Application, Infrastructure and Enterprise architects, application development teams and suppliers.
• Develop and execute test plans and scripts to validate that system functionality meets business requirements.
• Ensure test scripts meet required standards and expected criteria.
• Document test results and analyze test results to determine whether additional system modifications.
• Ensure compliance with standards for testing, approvals, migration and implementation.
• Analyze change requests, customer issues and relevant facts.
• Determine estimates, risks and alternative solutions to business partners or process owners to gain approval and relative prioritization.
• Advise stakeholders and provide support throughout their decision-making process.
• Develop and manage the execution of small to medium projects, including schedules, budgets and progress reporting.
• Ensure implementations that are on time, within budget and meet quality objectives.
• Collaborate with industry bodies and clients, and keep abreast of industry developments through attending conferences and seminars.

Skills on Resume:

• Process Evaluation (Hard Skills)
• Problem Identification (Hard Skills)
• Requirements Clarification (Hard Skills)
• Specifications Development (Hard Skills)
• Test Execution (Hard Skills)
• Change Management (Soft Skills)
• Stakeholder Support (Soft Skills)
• Project Management (Hard Skills)

Job Summary: 

• Work in partnership with the business, including management, project teams, and individuals.
• Understand business requirements, resolve problems/issues, drive small to mid-size projects, identify continuous improvement initiatives and apply technology solutions resulting in efficient, cost-effective, and sustainable solutions.
• Understand the overall goals and objectives of the business.
• Act as an advocate for IT.
• Assist in the collection of information needed for the IT organization's planning process, including budgeting, business case preparation, procurement process, vendor selection, development, deployment and operations.
• Responsible for business analysis, planning and monitoring planning tasks and activities covering stakeholder analysis, managing issues, risks and requirements, monitoring, reporting, resolving conflicts, and gaining/formal approval through governance processes.
• Responsible for projects, collecting/interpreting/documenting requirements/specifications, performing gap analysis, scoping/costing projects, researching/evaluating vendors/solutions, designing/reviewing system architectures/interfaces, facilitating workshops, working with vendors during implementation/support, and completing project documentation.
• Ensure projects are implemented within stated budget, goals, and timelines.
• Prepare and present data, results, and/or reports to peers, project managers, and leadership/management.
• Responsible for managing project deliverables.
• Review the technology landscape regularly.
• Identify IT investments that provide substantial, measurable, strategically aligned business improvements while mitigating technology risk.
• Stay up to date on IT processes and keep IT systems current.

Skills on Resume:

• Business Partnership (Soft Skills)
• Requirements Analysis (Hard Skills)
• Project Management (Hard Skills)
• IT Advocacy (Soft Skills)
• Planning And Monitoring (Hard Skills)
• Vendor Management (Hard Skills)
• Performance Reporting (Hard Skills)
• Technology Evaluation (Hard Skills)

Job Summary: 

• Work with other members of the business operations team and the wider IT function to deliver a world-class IT environment.
• Evaluate business processes, uncovering areas for improvement, and developing and implementing solutions that meet varied business needs.
• Produce reports and communicate findings and solutions to the Business and/or Business Applications Team.
• Capture business requirements and manage the implementation of change within projects.
• Understand the integration of ERP with the business processes, including EDI, labelling, and 3rd party scanning solutions.
• Act as the point of contact for changes to the various ERP systems based on changes specified by the company and their customers and suppliers.
• Implement and understand workflow solutions regarding external documents and internal processes.
• Train staff in changes in workflow and process.
• Responsible for documenting and communicating changes.
• Manage ERP/Business Application-related tickets using the helpdesk software and 3rd party helpdesk software.
• Follow company procedures and processes for change control.
• Assist with business development tasks and participate in company meetings, sharing any ideas that may improve site-specific or global solutions.
• Ensure, along with the team, that key assignments are completed on schedule, and communicate, in a timely manner, any issues, blockages and delays that are occurring.

Skills on Resume:

• Process Improvement (Hard Skills)
• Requirements Management (Hard Skills)
• ERP Integration (Hard Skills)
• Change Implementation (Hard Skills)
• Workflow Solutions (Hard Skills)
• Staff Training (Soft Skills)
• Documentation Management (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Support the establishment of strategies for achieving the desired future business state.
• Lead and perform concept studies, pre-studies, including problem/opportunity analysis.
• Drive the site requirement alignment and solution creation from cross teams.
• Facilitate workshops with stakeholders for business modelling, needs analysis and backlog creation.
• Analyze and break down needs, including impact mapping and dependency analysis.
• Support refinement of the product backlog and ensure that the right information is available to the dev team in the right level of detail at the right time.
• Collaborate with subject matter experts to research business and technology domains appropriate to solution definition.
• Lead the solution implementation and improvement onsite.

Skills on Resume:

• Strategic Planning (Soft Skills)
• Concept Development (Hard Skills)
• Requirements Alignment (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Needs Analysis (Hard Skills)
• Backlog Management (Hard Skills)
• Solution Research (Hard Skills)
• Implementation Leadership (Soft Skills)

Job Summary: 

• Gather and clarify software business requirements.
• Analyze the collected requirements, assess the impact of these requirements on the existing applications.
• Design and agree together with the external provider, the application architect and the team on the solution to be implemented.
• Perform functional testing on the implementation and help the QA team with defining the test cases to be automated.
• Participate and provide input in the change management process.
• Create the standard functional design document that should contain the design of the functional and technical solution.
• Participate together with the rest of the team in estimating the complexity of User Stories.
• Participate in daily scrums to help ensure that work in progress will meet requirements and goals.
• Provide 3rd line support for production incidents.

Skills on Resume:

• Requirements Gathering (Hard Skills)
• Impact Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Functional Testing (Hard Skills)
• Change Management (Soft Skills)
• Documentation Creation (Hard Skills)
• Agile Estimation (Hard Skills)
• Production Support (Hard Skills)

Job Summary: 

• Contribute to the implementation, development, maintenance, and support of managed care applications and related information systems.
• Work with employees across multiple departments to define user needs and review business requirements.
• Write system specifications, develop and execute internal test plans, and create system functionality documentation for reference and training use.
• Coordinate with other business departments.
• Ensure implementation, development, and monitoring of managed care applications and systems integration are successful across multiple departments.
• Demonstrate excellent system maintenance, business analysis, and problem-solving skills.
• Work interdependently to perform identification, troubleshooting, and resolution of system issues, enhancements, and process improvements.
• Responsible for the implementation of solutions and documentation of resolutions.
• Responsible for including the maintenance of appropriate change logs of managed care and application-related problems and modifications.
• Prioritize issues, enhancements, and maintenance requests based on understanding of business urgency and impact.
• Proactively communicates estimated delivery time frames to appropriate business owners and ensures any changes to said estimates are also communicated in a timely manner, along with the rationale for the change.
• Perform peer review of other business analysts' work for the purpose of quality assurance.

Skills on Resume:

• System Implementation (Hard Skills)
• Requirements Analysis (Hard Skills)
• System Documentation (Hard Skills)
• Team Collaboration (Soft Skills)
• System Maintenance (Hard Skills)
• Problem Solving (Soft Skills)
• Issue Management (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Understand customer business process, needs and requirements.
• Analyse the requirements from customers in the business view and the end-user view.
• Ensure business requirements are fully understood by development and provide input to design and product specifications.
• Document functional and business requirements.
• Create wireframes and API development.
• Understand causes, activity diagrams, and system process flows.
• Track all change requests from customers.
• Manage all requirements, specifications, and change requests of the project.
• Work with the development team to go over the specification, Q&A, consult the solutions, or figure out the problems.
• Follow task development, carry out UAT and demo/train end-users.

Skills on Resume:

• Business Analysis (Hard Skills)
• Requirements Management (Hard Skills)
• System Design (Hard Skills)
• Documentation Creation (Hard Skills)
• Wireframing (Hard Skills)
• Change Tracking (Hard Skills)
• Team Coordination (Soft Skills)
• User Training (Soft Skills)

Job Summary: 

• Monitor the integrations from/to the Concur application and troubleshoot any issues identified.
• Serve as the IT SME for Concur and work with the business on any new enhancement requests and/or changes.
• Develop test cases, perform quality assurance testing, and facilitate user acceptance testing.
• Ensure business requirements are met prior to implementing changes in Production.
• Document all standard operating procedures and ensure compliance with the client's internal controls (ITGCs).
• Assist with the performance of periodic User Access Review with business stakeholders.
• Work directly with the Concur Support team on issue escalations.
• Work with IT security on access issues relating to Okta and Single Sign-on (SSO).
• Attend Release Note review calls to learn about upcoming changes and determine the impact on the environment.

Skills on Resume:

• System Integration (Hard Skills)
• Concur Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Requirements Validation (Hard Skills)
• Procedure Documentation (Hard Skills)
• Access Management (Hard Skills)
• Issue Escalation (Soft Skills)
• Release Management (Hard Skills)

Job Summary: 

• Provide excellent customer service to field teams to communicate/explain IT offerings.
• Conduct a complete diagnosis of business problems, factoring in a strong understanding of the POS implementation process and technical architecture.
• Anticipate and document potential implementation obstacles.
• Analyze many cross-technology and cross-platform issues and documents for teams (Deployment/Menu/Infrastructure).
• Create SOWs and follow the established DocuSign process.
• Create LOB-specific forecasting reports on an as-needed basis.
• Complete assigned tasks on schedule.
• Determine the need and create new knowledge articles related to the role.
• Participate in technical and functional training classes.
• Perform other duties or assignments that are reasonably within the scope of the role.

Skills on Resume:

• Customer Service (Soft Skills)
• Business Diagnosis (Hard Skills)
• Implementation Analysis (Hard Skills)
• Cross-Platform Coordination (Soft Skills)
• Report Creation (Hard Skills)
• Knowledge Management (Hard Skills)
• Technical Training (Soft Skills)
• Task Management (Hard Skills)

Job Summary: 

• Analyze business client needs, derive test cases, understand and document their use case.
• Resolve problems by translating business requirements, identifying trends and defining scope to inform technical solution.
• Analyze large sets of product reference data across equities, fixed income, derivatives and structured finance securities from varying sources.
• Define and design enhancements to the system, business processes and process automation utilizing best practices and industry standards.
• Consult with users and clients to troubleshoot complex system issues/problems through in-depth evaluation of business processes and systems.
• Identify risks and impacts, considering business implications of the application of technology to the current business environment.
• Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner with business and IT stakeholders.
• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills on Resume:

• Business Analysis (Hard Skills)
• Requirements Translation (Hard Skills)
• Data Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• System Troubleshooting (Hard Skills)
• Risk Assessment (Hard Skills)
• Stakeholder Communication (Soft Skills)
• System Testing (Hard Skills)

Job Summary: 

• Work with product SME’s (WMS/TMS/OMS) to develop functional templates aligned to sector requirements.
• Work with local and corporate teams to ensure that requirement capture covers core elements (Functional, User Cases, Story Boards).
• Translate high-level business requirements into low-level requirements for SME’s.
• Collaborate with team members to create detailed functional and/or technical specifications.
• Work with other internal functions to drive a standardised approach to requirements provision.
• Ensure compliance with Kuehne-Nagel strategy, policies and architecture principles and legislative requirements.
• Work with business owners to ensure application functional catalogues are created, communicated and championed within the user community.
• Contribute to the smooth transition of all development changes from software providers through to deployment into business-as-usual support.

Skills on Resume:

• Template Development (Hard Skills)
• Requirements Capture (Hard Skills)
• Requirements Translation (Hard Skills)
• Specification Writing (Hard Skills)
• Standardization (Soft Skills)
• Compliance Management (Hard Skills)
• Application Management (Hard Skills)
• Change Transition (Soft Skills)

Job Summary: 

• Deliver the following activities over the course of the engagement.
• Perform data profiling, data quality checks, data querying, data clean-up, and data mapping.
• Develop Interface Requirements and Specifications.
• Develop test scenarios, plans, and scripts.
• Define, document and manage detailed requirements (functional and technical), including storyboards, wireframes, use cases, etc.
• Gather data, analyze, and document business processes.
• Engage and communicate with stakeholders at all levels of the organization.
• Present, facilitate and document effective meetings.
• Facilitate and drive the development of the application support plan, RACI, and support handover documents.

Skills on Resume:

• Data Analysis (Hard Skills)
• Interface Design (Hard Skills)
• Test Planning (Hard Skills)
• Requirements Management (Hard Skills)
• Process Documentation (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Meeting Facilitation (Soft Skills)
• Support Handover (Hard Skills)

Job Summary: 

• Liaise between the IT department and the business stakeholders.
• Act as an information source and communicator between business branches.
• Understand corporate strategic business needs and plans for growth.
• Enhance the quality of IT products and services.
• Analyze the design of technical systems and related business models.
• Utilize IT data for business insights.
• Responsible for analyze business needs.
• Source and implement new business technology.
• Find technological solutions to business requirements.
• Produce reports on application development and implementation.
• Run A/B tests and analyze data.
• Analyze data to inform business decisions.

Skills on Resume:

• IT Liaison (Soft Skills)
• Business Communication (Soft Skills)
• Strategic Planning (Soft Skills)
• Product Improvement (Hard Skills)
• System Analysis (Hard Skills)
• Data Insights (Hard Skills)
• Technology Implementation (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Responsible for the execution of the project's business analysis tasks using appropriate methods, tools, and technology.
• Responsible for assuring functional design, resolving technical design issues and is accountable for solution design decision-making.
• Become a product SME, developing a position as a trusted advisor.
• Coach and mentor wider business analysis team, playing a key role in elevating the overall capabilities around the Business domain and product knowledge.
• Responsible for the point of escalation for issues that adversely affect system performance, design, or functionality.
• Work independently on transformation, improvement initiatives, liaising effectively with senior stakeholders and vendors on complex problems, etc.
• Describe technology in terms easily understood by business customers and set realistic customer expectations for the project outcome.
• Adjust customer expectations in accordance with changes in scope.
• Generate innovative approaches to existing problems or new opportunities.
• Work closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment.

Skills on Resume:

• Business Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Product Expertise (Hard Skills)
• Team Mentoring (Soft Skills)
• Issue Escalation (Soft Skills)
• Stakeholder Management (Soft Skills)
• Expectation Setting (Soft Skills)
• Innovation Development (Soft Skills)

Job Summary: 

• Work directly with stakeholders and subject matter experts to translate stakeholder ideas and requests into functional requirements.
• Gather complete laboratory workflows requirements, including ordering, testing, instrument interfaces, result reporting, and external application interfaces.
• Gather, analyze, document, validate, and prioritize the operational needs/requirements of the business stakeholders.
• Identify and document workflow that complies with regulatory agencies such as CLEA, CDC, etc.
• Document the IT Security and Networking infrastructure requirements for the system.
• Create the design documents under the guidance of DOHMH and City IT departments.
• Responsible for the security accreditation document following DOHMH and DoITT guidelines.
• Assist the QA team in writing the test plans and UAT testing.

Skills on Resume:

• Requirements Gathering (Hard Skills)
• Workflow Analysis (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Security Requirements (Hard Skills)
• System Design (Hard Skills)
• Testing Support (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Document functional and non-functional system requirements.
• Develop test cases and step-by-step test procedures for enterprise-scale projects.
• Work closely with business managers, demand managers and end users to understand their processes and procedures.
• Identify new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience.
• Work with the business and IT to gather and document the business case, scope and requirements for technology initiatives.
• Perform current state and future state process mapping and conduct gap analysis, requirements mapping, system demos, test planning, oversight of user testing, and end-user training.
• Prepare project documentation, including requirements documentation, test plans and scripts/use cases, process maps, wireframes, user training materials, standard operating procedures (SOPs), user communications, and change control documentation.
• Ensure compliance of projects/solutions with key AECOM controls (e.g., Sarbanes-Oxley).
• Assist with defining the support model for new systems and facilitate the transition of the new system from project resources to operational support resources.
• Assess the impact of projects/systems on business processes and facilitate a smooth transition of system and process changes to ensure minimal business disruption.

Skills on Resume:

• Requirements Documentation (Hard Skills)
• Test Development (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Optimization (Soft Skills)
• Business Case Analysis (Hard Skills)
• Process Mapping (Hard Skills)
• Change Management (Soft Skills)
• Impact Assessment (Hard Skills)

Job Summary: 

• Participate in the evaluation and selection of vendors/solutions, including the management of the proposal/RFP process.
• Assist with the development of various management/executive presentations.
• Present process improvement solutions, business case, and project progress.
• Gather and translate business requirements into product backlog User Stories.
• Create and maintain business requirements in the form of user stories with appropriate acceptance criteria.
• Collaborate with the Project Manager, Product Owners, Project Team, ScrumMaster and/or Business Stakeholders to confirm/understand clear business objectives, processes, and metrics for input into User Story definition and prioritization.
• Facilitate User Story mapping sessions with Business Stakeholders.
• Facilitate and schedule project or Scrum meetings.
• Facilitate collaborative team discussions via project communication channels for a distributed team (e.g., Microsoft Teams).
• Train end users on new application features.

Skills on Resume:

• Vendor Management (Hard Skills)
• Presentation Development (Soft Skills)
• Process Improvement (Soft Skills)
• Requirements Translation (Hard Skills)
• User Story Creation (Hard Skills)
• Agile Collaboration (Soft Skills)
• Meeting Facilitation (Soft Skills)
• User Training (Soft Skills)

Job Summary: 

• Understand the business value of projects and create Business case documents.
• Translate business value statements into project deliverables for cross-functional teams.
• Create and develop functional requirements of systems to improve quality, performance, system interfaces and constraints.
• Carry out analysis of requirements from business/customers.
• Perform requirements traceability information and record requirements status in the course of the project.
• Create and design system specifications along with Use case documents.
• Use various Modeling techniques and methods.
• Monitor changes to baseline requirements with the use of the change control process and tools.
• Manage business process templates.
• Coordinate with teams and stakeholders to remove ambiguity.
• Work on projects with varied technologies/Industry segments.
• Monitor and drive user story completion.

Skills on Resume:

• Business Case Development (Hard Skills)
• Requirements Analysis (Hard Skills)
• System Design (Hard Skills)
• Requirements Traceability (Hard Skills)
• Modeling Techniques (Hard Skills)
• Change Control (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• User Story Management (Hard Skills)

Job Summary: 

• Be accountable and hold others accountable.
• Translate Business Goals and Requirements into executable work packages.
• Distill ideas and strategies into tasks.
• Understand Corporate Goals and apply that knowledge to each project.
• Facilitate business case development and project approval.
• Ensure effective and efficient resource utilization via planning, executing, and completing the required scope on time, within budget, and with an acceptable level of quality.
• Estimate and monitor costs (labor and fixed) and actively manage the project to remain within boundaries.
• React and adjust to disruptions in a cost-effective and efficient manner.
• Communicate using multiple channels of communication to all stakeholders, including business, technical, and executive teams.
• Ensure all teams have a synchronized understanding of project goals, objectives, status, and deliverables.
• Effectively communicate how the project fits into the “big picture”.
• Effectively present relevant project information to varying audiences.
• Facilitate standups, project planning sessions, and strategy discussions.
• Document and communicate outcomes of meetings.

Skills on Resume:

• Accountability (Soft Skills)
• Project Planning (Hard Skills)
• Goal Alignment (Soft Skills)
• Business Case Development (Hard Skills)
• Resource Management (Hard Skills)
• Cost Control (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Meeting Facilitation (Soft Skills)

Job Summary: 

• Deliver specific Service Administration, Inside Sales and Finance KPIs (Key Performance Indicators) dashboards - reports.
• Generate, develop dashboards and reports for lead-to-cash processes for a deeper insight into the business performance (leads, opportunities, quotes, orders, invoicing).
• Provide BI reporting solutions for a more efficient and automated process quality monitoring (ie, and contribute to developing data management/quality guides.
• Work with European locations to ensure accuracy of financial reports, correct revenue reporting between sub-business units and by product groups (BDM support).
• Support the process improvement and automation initiatives, take ownership of action plans, and work alongside the customer service management team, perfect execution team and other relevant stakeholders.
• Maintain and improve the BI reporting according to the business needs.
• Provide ad-hoc reports, such as sales and bookings analytics, quote to cash analytics (ie, different tiers, KOBs), volume/value trends.
• Support management decisions and drive process changes to meet business requirements.
• Act as a point of contact for European Reporting Systems, manage data extraction and validate the integrity of databases used in various reporting.
• Support the preparation of presentations for various management meetings.
• Participate in business reviews, explain monthly results and report on significant variances, take ownership of the action plans as agreed with the direct manager.
• Assist in the development of budgeting, forecasting and other corporate planning processes.

Skills on Resume:

• Dashboard Development (Hard Skills)
• Data Analysis (Hard Skills)
• BI Reporting (Hard Skills)
• Financial Reporting (Hard Skills)
• Process Improvement (Soft Skills)
• Data Management (Hard Skills)
• Stakeholder Support (Soft Skills)
• Budgeting Support (Hard Skills)

Job Summary: 

• Provide core analysis, development, design and solution analysis of both systems and processes.
• Proactively develop ways to improve current systems and structures by design.
• Challenge resourcing models and build external relationships to allow an agile approach to resourcing.
• Push boundaries, looking for innovative ways to support investment for growth projects.
• Lead in developing the understanding of the details of customers' technological and business process current state, as well as gathering intel on future business requirements.
• Collaborate with the wider IT team on enhancement projects.
• Act as a Fisher and Paykel brand ambassador in all interactions.
• Lead from the front, role model great behaviors, and collaborate with other teams.

Skills on Resume:

• System Analysis (Hard Skills)
• Process Design (Hard Skills)
• Resource Management (Soft Skills)
• Innovation Development (Soft Skills)
• Requirements Gathering (Hard Skills)
• Project Collaboration (Soft Skills)
• Brand Representation (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Collaborate with, and facilitate communication between, IT, business partners and stakeholders in order to drive change.
• Facilitate cross-functional requirement sessions.
• Elicit, document and analyze business requirements and functional specifications for complex cross-functional projects to design the best solution for business needs.
• Identify operational inefficiencies, conflicting business practices and integration issues, suggesting alternative solutions to cross-functional problems.
• Demonstrate how new technologies, best practices and trends can be incorporated into business and IT processes, leveraging a strong understanding of end-to-end processes.
• Facilitate the business and operational readiness for the deployment of systems and process changes and the introduction of new products.
• Provide consulting support on cross-functional processes and system issues and the review, acquisition and implementation of new products.
• Provide functional and technical expertise within multiple business areas, and provide strategic, forward-looking vision when configuring or customizing solutions.
• Maintain flexibility and future integration opportunities.
• Network with internal customers and external colleagues to maintain relationships and stay current on industry developments.
• Easily adapt to changing priorities and requirements.
• Research best practices as process gaps or issues are identified.
• Serve as a mentor and peer reviewer to other team members.

Skills on Resume:

• Cross-Functional Collaboration (Soft Skills)
• Requirements Analysis (Hard Skills)
• Problem Solving (Soft Skills)
• Technology Integration (Hard Skills)
• Change Management (Soft Skills)
• Process Consulting (Soft Skills)
• Strategic Planning (Soft Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Provide effective services in business, systems and data analysis, solutions proposals and quality assurance and testing.
• Understand business systems and processes and identify IT solutions that meet the needs of the business and that are aligned with the organisation’s IT enterprise architecture, in conjunction with IT architects and IT business partners.
• Make full use of professional business analysis tools and techniques.
• Work with business users to gain an in-depth and accurate understanding of their needs, developing detailed and prioritised requirements.
• Identify and resolve issues and contradictions in what is being asked for, what is already present and what is technically feasible and realistic.
• Renew well-written impact analyses, options appraisals and functional, non-functional and technical specifications and support handover documentation.
• Promote effective partnership between business users and technical teams.
• Proactively supporting collaborative team working and encouraging the successful adoption of Agile development methodologies.
• Create effective acceptance criteria and drive successful quality assurance of solutions, working with the delivery team and with testers in particular.
• Champion user acceptance of solutions by managing effective delivery of User Acceptance Testing (UAT).
• Actively participating in the sign-off of solutions for deployment into production and handover into operations and support.
• Support the Technical Project Managers at regular intervals of the project lifecycle.

Skills on Resume:

• Business Analysis (Hard Skills)
• System Solutions (Hard Skills)
• Requirements Management (Hard Skills)
• Issue Resolution (Soft Skills)
• Impact Analysis (Hard Skills)
• Team Collaboration (Soft Skills)
• Quality Assurance (Hard Skills)
• User Acceptance Testing (Hard Skills)

Job Summary: 

• Participate in the quotation process, evaluate the change requests' budget.
• Work collaboratively with team members to design a solution that will meet customers’ business requirements.
• Analyze, synthesize, document, translate and communicate business information to technical teams and vice versa.
• Work with stakeholders to elicit, understand, define and document requirements.
• Write user acceptance tests and support clients in executing them, making sure that delivered projects fulfill the client’s needs.
• Scope reported defects and new requests against the requirements.
• Work with customers, development team, project managers and QA team during the development phase of the project and update the documentation with in-scope changes.
• Follow established processes, practices and techniques.

Skills on Resume:

• Budget Evaluation (Hard Skills)
• Solution Design (Hard Skills)
• Requirements Analysis (Hard Skills)
• Documentation Management (Hard Skills)
• User Acceptance Testing (Hard Skills)
• Defect Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Process Adherence (Soft Skills)

Job Summary: 

• Work collaboratively with business partners to define business requirements.
• Provide analysis of business and user needs.
• Capture, analyze and decompose business rules.
• Document and translate needs into business functional and non-functional requirements and use cases.
• Facilitate and drive requirement gathering sessions.
• Identify gaps between current and desired end states.
• Lead analysis across multiple tracks (including identifying key milestones and dependencies).
• Collaborate with other peers in the BA role across the organization on procedures, processes, and best practices.
• Negotiate and influence the requirements direction.
• Continually seeks out opportunities for improvements, efficiencies, and reusability.
• Identify and report risk management concerns and participate in the solution.
• Provide alternate and exception approaches to solutions.
• Contribute to the team by taking on responsibilities outside of their current role.

Skills on Resume:

• Requirements Analysis (Hard Skills)
• Gap Analysis (Hard Skills)
• Cross-Functional Leadership (Soft Skills)
• Process Improvement (Soft Skills)
• Risk Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Requirements Documentation (Hard Skills)
• Business Analysis (Hard Skills)

Job Summary: 

• Understand and apply appropriate project and system development methodologies to ensure a timely and cost-effective solution.
• Contribute to a diverse team environment to ensure solutions are implemented in a consistent manner and proper collaboration is in place across IT and the business.
• Meets with customers to gather and document effective business requirements and translates requirements to system design.
• Research and resolve issues proactively and provide status updates and recommendations to management, business partners and peers.
• Maps and analyzes end-to-end business processes within third-party and proprietary systems.
• Coordinate new system enhancements with appropriate testing, change management and communication with minimal rework.
• Work with third-party vendors, sourcing partners and other support teams to address issues and enhancements across multiple applications.
• Develop test plans, support documentation and training material for supported systems.
• Identify, research, and resolve system issues proactively and provide recommendations to management, customers and peers.
• Support end-user requests and coordinate within the IT framework to ensure effective use of current IT systems.
• Support the corporate culture by personal involvement in activities to enhance performance in Health, Environment, Safety and Corporate Social Responsibility and supporting Marathon’s core values.

Skills on Resume:

• Project Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Requirements Gathering (Hard Skills)
• Issue Resolution (Soft Skills)
• Process Mapping (Hard Skills)
• Change Management (Soft Skills)
• Vendor Coordination (Soft Skills)
• System Support (Hard Skills)

Job Summary: 

• Quickly understand a specific domain and identify the trends and opportunities in that space.
• Ask the right questions, craft solutions and deliver validated digital products to clients.
• Bridge business goals, user needs and feasibility to help design and ship a product.
• Work closely with the team to help create positive business outcomes for end users.
• Work with the team to discern what needs to be tested and how to test it.
• Conduct interviews with stakeholders and end-users and synthesize insights into actionable next steps.
• Create a backlog, write user stories, and manage releases.
• Communicate effectively across all team roles.
• Track and measure usage to inform product iteration and decisions.
• Act as an ambassador for the team to all stakeholders so they can focus on building the right product.

Skills on Resume:

• Domain Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Product Management (Hard Skills)
• User Research (Soft Skills)
• Testing Strategy (Hard Skills)
• Requirements Management (Hard Skills)
• Team Communication (Soft Skills)
• Product Iteration (Soft Skills)

Job Summary: 

• Develop, interpret, review, validate, document, and maintain business and functional requirements.
• Coordinate and facilitate meetings to define key capabilities and requirements.
• Evaluate business requests to determine feasibility, research and identify options that best serve business needs.
• Provide information about how requirements may affect functional design documents.
• Serve as the primary interface between the users/product management and the IT team.
• Present formal presentations to end users, stakeholders, and management.
• Conduct structured walkthroughs of requirements with business and project team members.
• Assume the role of Scrum Master to facilitate ceremonies such as daily stand-ups, sprint planning, sprint retros and sprint demos, etc.
• Participate in acceptance testing to ensure client/user needs are met.

Skills on Resume:

• Requirements Management (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Feasibility Analysis (Hard Skills)
• Functional Design (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Presentation Skills (Soft Skills)
• Scrum Leadership (Soft Skills)
• User Acceptance Testing (Hard Skills)

Job Summary: 

• Present information regarding enhancements and tracks and respond to questions from business and IT team members.
• Identify potential problems that may arise with new or enhanced applications, and communicate how problems will affect business.
• Write business correspondence and technical reports, and review report results for accuracy.
• Possess general knowledge of the IT environment and the Enterprise’s lines of business.
• Assist with researching opportunities to minimize complexity by leveraging current IT investments and seeking out cost-effective solutions.
• Participate in change management activities, including testing, troubleshooting, and investigation.
• Assist the team with the investigation of operational and support issues arising with existing products.
• Maintain established service level agreements to meet customer expectations and quality standards.
• Protect customers, employees, and brands by incorporating security and compliance in all decisions and daily job responsibilities, follow security policies and procedures.

Skills on Resume:

• Issue Identification (Hard Skills)
• Problem Solving (Soft Skills)
• Report Writing (Hard Skills)
• IT Knowledge (Hard Skills)
• Cost Optimization (Soft Skills)
• Change Management (Soft Skills)
• Operational Support (Hard Skills)
• Security Compliance (Hard Skills)

Job Summary: 

• Work with business and IT teams to gather requirements and define project scope.
• Identify functional impacts to front-to-back systems due to the gathered business and regulatory requirements.
• Analyze the business requirements to determine technology needs.
• Recommend efficient and cost-effective technological solutions.
• Work with and integrate with the Project Office and IT teams to develop project solutions.
• Document fact-findings and results, design a new process for a delighted customer experience (CX) and specify system changes.
• Ensure the IT security control and regulatory compliance requirements are included in the related system enhancements and projects.
• Coordinate software package evaluation and support the preparation of product evaluation reports.

Skills on Resume:

• Requirements Gathering (Hard Skills)
• Impact Analysis (Hard Skills)
• Technology Assessment (Hard Skills)
• Solution Recommendation (Soft Skills)
• Process Design (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Security Control (Hard Skills)
• Product Evaluation (Hard Skills)

Job Summary: 

• Assist in managing the IT project portfolio of approximately 50 projects and 175 new project requests annually.
• Manage new work requests, facilitate the business analysis and requirements gathering to present to the Information Technology Leadership Team for review.
• Gather and compile end-user business needs and requirements in the BC documentation.
• Perform research and fact-finding and turn them into scope and project deliverables in the BC documentation.
• Plan, analyze and conduct interviews with the business users, clinicians, and technical teams.
• Coordinate with teams to review documentation, support project teams during design, execution, testing and go-live activities of a project.
• Create project sites and appropriate documentation using the IS PMO management tool, EPM/SharePoint.
• Perform minor EPM/SharePoint backend administration.
• Create service requests/tickets to initiate risk assessments for approved project requests.
• Manage 1 to 3 small to medium-sized complex projects.

Skills on Resume:

• Project Coordination (Soft Skills)
• Requirements Gathering (Hard Skills)
• Documentation Management (Hard Skills)
• Stakeholder Interviews (Soft Skills)
• Team Collaboration (Soft Skills)
• Testing Support (Hard Skills)
• SharePoint Administration (Hard Skills)
• Risk Assessment (Hard Skills)

Job Summary: 

• Analyze and design the “to-be” business processes.
• Work with the business process team and, client team to assess current capabilities and identify high-level customer requirements.
• Serve as functional experts of the tools in scope.
• Identify and define detailed product requirements and use cases.
• Set up and maintain the Requirements and Traceability deliverable.
• Participate in transitioning the requirements and use cases to the designers, and ensure a clear and complete understanding of the requirements.
• Assist in translating requirements and use cases into test conditions and expected results for product, user acceptance, and operational acceptance testing.
• Serve as a resource for the change enablement team as they evaluate training and performance support needs and design the training and performance support products.
• Support the execution of product tests and resolve issues.
• Validate the design with the stakeholders to ensure that the design satisfies the requirements.

Skills on Resume:

• Process Design (Hard Skills)
• Requirements Analysis (Hard Skills)
• Functional Expertise (Hard Skills)
• Use Case Development (Hard Skills)
• Requirements Traceability (Hard Skills)
• Testing Support (Hard Skills)
• Change Enablement (Soft Skills)
• Stakeholder Validation (Soft Skills)

Job Summary: 

• Perform system integrations and launch of any new system.
• Periodical review of processes to recommend changes or resolutions to any system issues.
• Provide solutions, patches, and upgrades not supported by the software platform provider.
• Develop instructional materials, training and job aids using PowerPoint and videos.
• Create reports to automate data extracts and/or analytical (drill-down) reports for future needs.
• Evaluate third-party tools based on client input and applicability as new needs arise.
• Liaise with external vendors or partners in support of business systems
• Work on evenings and weekends or on standard hours based on project or business needs.

Skills on Resume:

• System Integration (Hard Skills)
• Process Improvement (Soft Skills)
• System Maintenance (Hard Skills)
• Training Development (Soft Skills)
• Report Automation (Hard Skills)
• Tool Evaluation (Hard Skills)
• Vendor Coordination (Soft Skills)
• Project Flexibility (Soft Skills)

Job Summary: 

• Liaise with a range of business stakeholders.
• Facilitate and identify information requirements across various parts of the organization.
• Support aspects of the project life cycle, including change management with business stakeholders.
• Ensure the successful implementation of technology projects.
• Analyze needs, then clearly define and document business requirements.
• Ensure a clear and common understanding of the basis upon which the scope of potential projects will be based.
• Formulate and define the system's scope and objectives to provide a foundation upon which project activity can be undertaken and reviewed.
• Define and implement plans to realize business benefits, as well as tracking and reporting of business benefits.
• Responsible for supporting aspects of the system's life.

Skills on Resume:

• Stakeholder Liaison (Soft Skills)
• Requirements Facilitation (Hard Skills)
• Change Management (Soft Skills)
• Project Implementation (Hard Skills)
• Requirements Documentation (Hard Skills)
• Scope Definition (Hard Skills)
• Benefit Realization (Soft Skills)
• System Support (Hard Skills)

Job Summary: 

• Partner with business and technology partners to elicit, analyze, translate, and document business requirements into technical requirements.
• Work with business sponsors to resolve business partners’ IT concerns.
• Partner with business partners to conduct user acceptance testing.
• Partner with project resources to ensure that projects are delivered on time and within budget.
• Review all software changes resulting from work requests.
• Review all changes with the technology team to ensure all software changes meet the standards for production deployment.
• Follow all documented procedures for the successful completion of the work request.
• Provide on-call support, on a rotational basis, including non-traditional hours.

Skills on Resume:

• Requirements Translation (Hard Skills)
• Issue Resolution (Soft Skills)
• User Testing (Hard Skills)
• Project Delivery (Soft Skills)
• Change Review (Hard Skills)
• Deployment Compliance (Hard Skills)
• Process Adherence (Soft Skills)
• On-Call Support (Soft Skills)

Job Summary: 

• Responsible for thoroughly understanding and communicating stakeholder requirements to appropriate team members and managing all requirements accordingly to meet each stakeholder.
• Responsible for creating supporting documentation, requirement communication (verbal and written) and solution assessment.
• Identify process improvements and facilitate reengineering of business processes.
• Collaborate with both business and technical staff to ensure requirements are accurate, appropriate, technically feasible and supportable and conform to IT-related technical architecture standards.
• Conduct cost/benefit analysis and perform business case development.
• Evaluate technical products for their conformance to documented requirements.
• Provide process expertise to others to understand the impact of system enhancements on the company’s processes and how system functions and processes will generate the intended outcomes for business.
• Coordinate user acceptance testing to ensure business requirements are satisfied.
• Ensure proper UAT documentation is produced (based on use cases and test requirements).
• Ensure proper training, transition, and cutover plans are developed and executed to ensure proper user adoption and minimize business disruption.
• Communicate and collaborate effectively within the IT team and all supporting teams.
• Support the RPA Team’s leaders in developing and implementing standards, policies and procedures.
• Fulfill a project management role over individual IT projects and programs.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Find and work to remove project roadblocks, motivate the project team and protect the team from outside distractions.

Skills on Resume:

• Stakeholder Management (Soft Skills)
• Requirements Communication (Soft Skills)
• Process Improvement (Soft Skills)
• Collaboration (Soft Skills)
• Business Case Analysis (Hard Skills)
• Product Evaluation (Hard Skills)
• User Acceptance Testing (Hard Skills)
• Project Management (Hard Skills)

Job Summary: 

• Work closely with the local Volvo plant to prevent incidents from happening.
• Drive and prepare daily QRIT meetings to follow up on incidents and problems.
• Responsible for driving EWO meetings.
• Work closely with the VPS team at GTO.
• Participate in morning meetings in the assembly area and machining area ( and in the foundry).
• Drive continuous improvement work.
• Drive in Focus Area IT, strive for business success through VPS.
• Responsible for the change manager, have a holistic view on changes that might affect the local Volvo plant.
• Drive local CAB (Change Advisory Board) meeting once a month before the maintenance window.
• Participate in building and maintaining a prosperous relationship with the business.
• Participate in weekly Service Runtime Lead meetings and escalate incidents affecting global applications.
• Continuously strive to improve existing ways of working.
• Facilitate workshops and work with continuous improvements.
• Understand complex issues and identify opportunities and risks.
• Support quality assurance activities of end-user support, for example, root cause analysis, and end-to-end support quality.

Skills on Resume:

• Incident Prevention (Hard Skills)
• Problem Management (Hard Skills)
• Change Management (Soft Skills)
• Continuous Improvement (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Workshop Facilitation (Soft Skills)
• Risk Assessment (Hard Skills)
• Quality Assurance (Hard Skills)

Job Summary: 

• Partner with different teams (subject matter experts, developers, project managers, production support).
• Understand project mission, strategy, business processes and requirements.
• Document business process reviews, user stories/acceptance criteria, and functional specifications for internal projects and client engagements.
• Exhibit confidence and knowledge of industry practices when solving business problems.
• Design test cases through acceptance criteria and perform SQL queries vital to verify that the user interface and data interface requirements are met.
• Coordinate with testing teams to identify, report, track, and resolve issues in a timely manner.
• Assist in the enforcement of project deadlines and schedules while prioritizing multiple tasks effectively.
• Understand and communicate the need for project standards to deliver consistent, high-quality services to clients.
• Drive team and client meetings, while delivering informative, well-organized documentation and presentations.
• Develop positive relationships with client personnel.
• Identify and understand clients' needs and evaluate alternative business solutions with project management.
• Manage client expectations effectively.

Skills on Resume:

• Team Collaboration (Soft Skills)
• Requirements Documentation (Hard Skills)
• Problem Solving (Soft Skills)
• Test Design (Hard Skills)
• Issue Management (Hard Skills)
• Time Management (Soft Skills)
• Client Communication (Soft Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Gather business requirements from stakeholders.
• Assist stakeholders in defining requirements and give recommendations.
• Create a Business Requirement Definitions document.
• Ensure the project is going and manage the project planning document to follow company policies and standards.
• Assist PM on project scope, estimation and planning.
• Assist the PM on change requests for continuous project improvements.
• Act as the bridge between stakeholders and the development team.
• Clarify the requirement with the development team in both business and system analysis views, and support defining test scenarios in UAT/SI.

Skills on Resume:

• Requirements Gathering (Hard Skills)
• Requirement Analysis (Hard Skills)
• Documentation Management (Hard Skills)
• Project Planning (Hard Skills)
• Change Management (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Team Coordination (Soft Skills)
• Testing Support (Hard Skills)

Job Summary: 

• Participate in and contribute to internal and/or external projects to gather, understand, and document comprehensive requirements, project goals, workflows, complex business needs, gaps, and opportunities.
• Conduct business analysis efforts for projects and initiatives.
• Determine how changing business needs will affect the system, product, and process.
• Describe the business need and potential solution in terms that both business and technical teams can understand.
• Review all technical documentation related to the approved solution.
• Understand system architecture and functionality and assess the feasibility of client requests and apply the features of the various products.
• Compose business requirement documents, use cases, issue logs, project status documents, scope change documents, mapping specifications, test plans, test cases, scope statements, and business cases.
• Participate in industry and professional networks to ensure awareness of industry standards, trends, and best practices.
• Identify gaps in current products or solutions and participate in creating new solutions to fill these gaps.
• Solve difficult problems as needed by proposing insightful, knowledgeable, effective solutions.

Skills on Resume:

• Requirements Documentation (Hard Skills)
• Business Analysis (Hard Skills)
• Change Impact Analysis (Hard Skills)
• Solution Design (Hard Skills)
• Technical Review (Hard Skills)
• Feasibility Assessment (Hard Skills)
• Gap Identification (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary: 

• Perform research, help in the documentation of User Stories, prepare Test Plans, develop, and execute manual and automated test scripts.
• Combine technical experience with business knowledge.
• Embrace and perform duties as defined by Agile best practices.
• Attend and actively participate in all Agile ceremonies.
• Assist in the development of case studies to communicate to the division, sales representatives, and other clients how Fusion's products solve client workflow issues.
• Contribute to client and marketing presentations to demonstrate Fusion's technological capabilities and technology strategy, including how they can be successfully applied to clients' workflows.
• Participate in project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed-upon timeframes.
• Escalate budget and/or change of scope variances.
• Provide cost estimates, based on input from the technology team, to the business sponsors for the proposed solution.
• Use an ROI approach, work with the business areas to recommend how to move forward to achieve business goals.

Skills on Resume:

• Test Planning (Hard Skills)
• Agile Practices (Soft Skills)
• User Story Documentation (Hard Skills)
• Client Communication (Soft Skills)
• Presentation Development (Soft Skills)
• Project Management (Hard Skills)
• Budget Tracking (Hard Skills)
• Business Analysis (Hard Skills)

Job Summary: 

• Guide the project team with business needs and project objectives.
• Identify and refine requirements, and ultimately, through the development and maintenance of the project management plan.
• Collaborate with management, project sponsors and business stakeholders to define scope, analyze requirements, evaluate feasibility, and determine strategic need.
• Develop and maintain core deliverables, including but not limited to Status Reports, Charter, Schedules, and other key stakeholder presentations/communication.
• Support the maintenance and enhancement schedule, working with internal IT and QA teams, along with 3rd party partners.
• Document current and to-be process flows to understand and examine business processes using user roles, use cases, edit rules, wireframes and other system specifications in detail.
• Conduct requirements sessions with business users and subject matter experts while providing guidance in formulating new requirements and improving business processes by coming up with creative and alternative approaches to solving business problems.
• Manage scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes.
• Assist project managers in the management of project deadlines and schedules.
• Identify and understand business strategy, issues and opportunities.
• Assist business partners in identifying and prioritizing new initiatives and capabilities.
• Work and/or leads efforts with other IT groups and/or business users, in both China and the U.S.
• Ensure business requirements are met, including problem resolution and systems testing.
• Assist in developing test cases and participate in the quality assurance process to ensure that requirements are properly implemented.
• Assist in producing user training documentation and work with the business to train users.

Skills on Resume:

• Requirements Management (Hard Skills)
• Scope Definition (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Documentation (Hard Skills)
• Problem Solving (Soft Skills)
• Project Coordination (Soft Skills)
• Testing Support (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Partner with commercial business groups and functions, understand business challenges, capture business requirements, propose, evaluate and deploy business solutions and system platforms to meet business needs and drive business growth.
• Understand and analyze existing business processes, identify gaps between systems and user processes, find issues and opportunities, propose process improvement and system enhancements, and develop and deliver system solutions to improve business efficiency and productivity.
• Communicate and present the Korea business case to regional and global teams, gain global buy-in and support, and get local requirements addressed and global systems implemented and customized to satisfy Korean market-specific needs.
• Align priority with business goals and IT roadmap, focus on business priority to achieve goals and contribute to business success.
• Develop and manage good relationships with user groups and all stakeholders, establish and maintain relationships with key customer accounts and vendors.
• Plan, manage, and execute projects following solid project management methodology.
• Implement and enhance business systems, and ensure project completion on time, within scope and within budget.
• Document business processes, system technical specs and solutions, and project requirements, share with and present to users in an effective and easy-to-understand way.
• Provide application support (mainly ERP, CRM).
• Work and coordinate with global IT teams and regional offshore support and development teams.
• Review and resolve system issues in a timely and quick manner to minimize business impact and maintain system availability and reliability.

Skills on Resume:

• Business Partnership (Soft Skills)
• Process Improvement (Soft Skills)
• Global Communication (Soft Skills)
• Strategic Alignment (Soft Skills)
• Stakeholder Management (Soft Skills)
• Project Management (Hard Skills)
• Documentation (Hard Skills)
• System Support (Hard Skills)

Job Summary: 

• Collaborate with business partners and cross-functional team members to run and successfully complete operational projects.
• Develop cross-organizational business relationships and integrate project activities across teams.
• Act as the business expert on technical and functional components in collaboration with various business teams.
• Develop solutions using SharePoint, Flow (Power Automate), Power Apps, or other available tools.
• Evaluate business processes, collect/contribute to requirements, uncover areas for improvement, and develop and implement solutions.
• Translate business requirements into functional specifications and work towards developing the design and the features of the technical solution.
• Analyze and implement functional requirements.
• Create solution documentation and training materials and conduct formal training classes, providing support for technical issues.
• Report and data model creation using Power BI or other BI tools.

Skills on Resume:

• Cross-Functional Collaboration (Soft Skills)
• Relationship Building (Soft Skills)
• Business Expertise (Soft Skills)
• Solution Development (Hard Skills)
• Process Improvement (Soft Skills)
• Requirements Translation (Hard Skills)
• Training Delivery (Soft Skills)
• Data Reporting (Hard Skills)

Job Summary: 

• Accountable for defining and leading the programme/project, cutting across multiple channels, products, systems and departments, to time, budget, and scope from initiation through to completion.
• Responsible for overall integrity and coherence of the programme/project and executing the programme/project vision, mapping all initiatives and taking accountability for all dependencies and alignment.
• Run a high-performing, collaborative delivery team, which may be directly managed or matrix managed.
• Drive the delivery of the programme/project through active management, ensuring milestones are met on time, to cost and to quality.
• Define release readiness requirements against business outcome needs and validate readiness before release into production.
• Ensure overall integrity of the project and compliance with Standards.
• Monitor performance across programmes in the portfolio to enable tracking of the strategy execution.
• Use best practice knowledge to generate analytics and maintain a common set of practices, principles and templates for managing, anticipating, and exceeding the needs of the business.
• Possess understanding of frameworks (e.g., Waterfall/Agile) and methodologies (e.g., Prince2).
• Coordinate project stakeholders and may also act as lead representative in key governance and decision meetings.
• Maintain strong relations and work closely with stakeholders across Vodafone and external partners.
• Ensure alignment with the broader commercial objectives of the business.

Skills on Resume:

• Program Leadership (Soft Skills)
• Project Delivery (Hard Skills)
• Team Management (Soft Skills)
• Release Readiness (Hard Skills)
• Compliance Management (Hard Skills)
• Performance Monitoring (Hard Skills)
• Governance Coordination (Soft Skills)
• Stakeholder Alignment (Soft Skills)

Job Summary: 

• Manage process change in the trading and shipping business by analyzing and documenting business processes using a variety of tools and leading process change workshops.
• Drive change by challenging the status quo in pursuit of efficient and effective processes for the business.
• Develop trading and shipping business requirements and functional specifications documents in support of business processes and organizational requirements through effective engagement and stakeholder management.
• Develop, document and execute test scripts for process and application changes and provide support to User Acceptance Testing (UAT) activities.
• Work with the CTRM Lead Analyst, Business Project Managers, internal technical team (and technology service providers/vendors) to scope, prioritize, plan and execute delivery of the applications and process enhancements.
• Create training documentation for all process and application changes.
• Deliver training for all process and application changes.
• Keep current all process documentations on trading and shipping processes/systems.
• Provide the opportunity to be part of an inclusive culture that supports being the best and challenges to achieve more.
• Develop and recognize important contributions to make an impact on business efficiency that will take into the future.

Skills on Resume:

• Process Management (Hard Skills)
• Change Leadership (Soft Skills)
• Requirements Development (Hard Skills)
• User Testing (Hard Skills)
• Project Coordination (Soft Skills)
• Training Delivery (Soft Skills)
• Documentation Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary: 

• Gather business and system requirements from the client.
• Assist the client in defining requirements and suggesting ideas.
• Create Business Requirement Spec, SRS (System Requirement Spec), User story detail and its acceptance criteria from the epic.
• Assist the PM on the requirement sign-off process and project change requests.
• Act as the bridge between the client and the offshore.
• Clarify the requirement with the development team (developers, testers, UI designers) in both business and system analysis views, and facilitate communication among internal team members.
• Work with QC to verify that all requirements of the system are fulfilled by the implementation in a traceable manner among requirements, CR and implementation.
• Support UAT in testing and verifying bugs/issues with the client.
• Assist the Bid Manager in pre-sales support activities, especially on the analysis phase.
• Analyze and reverse engineer the existing system to describe it in the requirement specifications that can be understood by the project team.

Skills on Resume:

• Requirements Gathering (Hard Skills)
• Requirements Documentation (Hard Skills)
• Change Management (Soft Skills)
• Client Communication (Soft Skills)
• Team Coordination (Soft Skills)
• Quality Assurance (Hard Skills)
• User Testing (Hard Skills)
• System Analysis (Hard Skills)

Job Summary: 

• Initiate, plan, control/monitor, execute, and close projects (In-Country or Global projects).
• Take full accountability for the accomplishment of the stated project objectives.
• Manage the triple constraint for projects, which is cost, time, and quality.
• Execute tasks at all levels of complexity during every phase of an implementation project, including business processes re-engineering, business analysis, training, testing, and support.
• Manage work packages which will require an understanding and adherence to IT implementation methodologies and practices (Project Management Methodology, Systems Development Methodology, Project Management Office).
• Develop and maintain relationships with a primary focus on business customers, including senior executives, with a secondary focus on Internal IT (Global Technology Center and In-Country), providing support and analysis and ensuring alignment between IT and the Business.
• Responsible for application support/testing/training/enhancement.
• Responsible for ownership of the analysis, requirements gathering, and testing during the IT system enhancement process.
• Responsible for ownership of the application support/incident management process (issue identification, root cause analysis, issue resolution, testing and change management), of IT system issues within Service Level Agreement (SLA) Guidelines.

Skills on Resume:

• Project Management (Hard Skills)
• Process Reengineering (Hard Skills)
• Requirements Analysis (Hard Skills)
• Stakeholder Management (Soft Skills)
• Application Support (Hard Skills)
• Testing Coordination (Hard Skills)
• Change Management (Soft Skills)
• Incident Resolution (Hard Skills)

Job Summary: 

• Act as the liaison between the business and the technical team members through the solution delivery process.
• Work with Agile practices and associated skills, including user story writing.
• Responsible for detailed interrogation of product owners' needs and gathering functional and non-functional requirements.
• Help perform functional acceptance testing of enhancements, patches and upgrades.
• Perform system troubleshooting in a production support environment.
• Assist users in solving both functional and system issues within agreed-to service level agreements (SLAs).
• Provide end-user instruction, training and support to resolve application issues.
• Work directly/with product owners, business and marketing stakeholders to distill requirements into user stories for development teams.
• Work with developers to remove roadblocks, answer questions and set priorities in daily Scrum huddles, retros, planning and backlog meetings.
• Act as a knowledge leader for technical function and features of websites, media and marketing programs.
• Analyze and improve website user experience, based on web traffic, competitor and technology platform data.
• Provide reporting to Product Owners, stakeholders, and VP-level marketing and tech leaders.

Skills on Resume:

• Business Liaison (Soft Skills)
• Agile Practices (Soft Skills)
• Requirements Gathering (Hard Skills)
• Functional Testing (Hard Skills)
• System Support (Hard Skills)
• User Training (Soft Skills)
• Scrum Collaboration (Soft Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Translate requirements into design specifications, use cases, user stories and other functional design documents.
• Conduct elicitation activities using various elicitation techniques.
• Conduct requirements walkthroughs and obtain sign-offs.
• Manage the traceability of the requirements throughout the project lifecycle.
• Coordinate user acceptance testing efforts and produce required deliverables.
• Develop requirements and project documentation according to PMO standard templates and processes.
• Help troubleshoot and sustain applications for their area, working closely with vendors and internal development.
• Analyze, plan and support implementations for the Business Intelligence Platform.
• Closely working with the business and the various controlling functions to understand change requests.
• Elicit requirements and stakeholder management.
• Analyze source system data and reverse engineering of existing data extracts/reports to create new reporting requirements for the platform.

Skills on Resume:

• Requirements Translation (Hard Skills)
• Elicitation Techniques (Hard Skills)
• Requirements Sign-Off (Soft Skills)
• Traceability Management (Hard Skills)
• User Testing (Hard Skills)
• Documentation (Hard Skills)
• Application Support (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Support EYS’ digital transformation as a member of the Group IT Business Solutions team.
• Participate in the definition and execution of the Group IT application roadmap, including building BI and data analytics capabilities to enable data-driven strategic decision making.
• Conduct business requirements analyses and develop functional requirements specifications.
• Plan and execute the implementation of IT business solutions, including vendor management.
• Partner with business teams to drive process optimization through data-driven recommendations.
• Create new/improve existing dashboards to provide clarity of data analysis results to business users.
• Conduct customer on-site visits, attend user groups, and develop rapport with the customer base.
• Use analytical skills and tools to indicate how desired results can be achieved.
• Organize regular meetings, submit status reports, and keep all interested parties informed of expectations and progress.
• Analyze existing processes/applications and recommend modifications/enhancements.
• Identify and prioritize technical and functional requirements, create detailed business analysis reports and outline business problems, opportunities, and solutions.
• Document project requirements for data, workflow, logical processes and interfaces with other systems.

Skills on Resume: 

• Digital Transformation (Soft Skills)
• Requirements Analysis (Hard Skills)
• Solution Implementation (Hard Skills)
• Vendor Management (Hard Skills)
• Process Optimization (Soft Skills)
• Data Visualization (Hard Skills)
• Customer Engagement (Soft Skills)
• Business Reporting (Hard Skills)

Job Summary: 

• Work closely with business stakeholders to understand their needs and document them in the form of structured requirements.
• Support delivery of IT solution by facilitating the discussion, explaining business process and needs, providing feedback to the IT design, and designing future support model.
• Address business demand by initiating Service Requests and linking the right IT partner with the requester.
• Collaborate with IT Architecture and SCM to find a technological solution for the business.
• Together with IT Operations, drive improvement imitative to minimize the risk of business continuity and increase the quality of service.
• Support resolution of critical incidents.
• Responsible for data analysis and reporting to support decision-making processes.
• Identify and document requirements for integration, development, and enhancement of application systems.
• Participate in the definition, design, testing, training, implementation, and support of system requirements.
• Work closely with business staff to understand and document current and proposed business processes and business objectives.
• Assist in project planning, identification, and tracking of risks and issues.
• Provide technical consulting on complex projects.

Skills on Resume:

• Requirements Documentation (Hard Skills)
• Solution Facilitation (Soft Skills)
• Service Management (Soft Skills)
• Technical Collaboration (Soft Skills)
• Process Improvement (Soft Skills)
• Incident Resolution (Hard Skills)
• Data Analysis (Hard Skills)
• Technical Consulting (Hard Skills)

Job Summary: 

• Support color application software redesign efforts.
• Elaborate business needs as epics, features, and user stories as part of PPG’s Agile Methodology.
• Work with the PO to acquire additional market information.
• Ensure continuity between design and development sprints.
• Assist with overall project planning as well as execution phases of the project.
• Consult with users to gather, analyze, and prioritize their problems and technical requirements.
• Analyze requests and develop system requirements from workflow charts or diagrams to support business processes.
• Test computer software, track bugs, and coordinate end-user testing.
• Compile documentation of program development and subsequent revisions.

Skills on Resume:

• Requirements Documentation (Hard Skills)
• Agile Practices (Soft Skills)
• Market Research (Soft Skills)
• Project Planning (Hard Skills)
• Requirements Analysis (Hard Skills)
• Testing Coordination (Hard Skills)
• Documentation Management (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Maintain close communication with business users and IT teams and coordinate requirement analysis activities.
• Participate in the development process, including requirement gathering, development, testing, implementation, and maintenance.
• Conduct in-depth requirement analysis, define and prepare business specification, compile test cases and support business testing.
• Assist the agile product owner in maintaining the product backlog in JIRA and help to monitor the progress via daily scrum meetings.
• Propose, review business requirements and ensure they align with global standards.
• Attend to user queries in a timely manner.
• Define product vision, develop and execute product road-map.
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.
• Work closely with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Prepare weekly status update report, daily issue log.

Skills on Resume:

• Requirements Analysis (Hard Skills)
• Agile Support (Soft Skills)
• Product Management (Hard Skills)
• Testing Support (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Backlog Management (Hard Skills)
• Risk Identification (Soft Skills)
• Reporting (Hard Skills)