IT ADMINISTRATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Oct 16, 2025 - The Information Technology (IT) Administrator has hands-on experience with Microsoft Windows, Windows Server, VMware implementation, and Office 365 management, along with strong knowledge of desktop support and Active Directory administration. This role requires the ability to install, configure, and troubleshoot hardware, peripherals, and network connectivity issues, as well as proficiency with office equipment such as printers and scanners. The administrator also demonstrated excellent problem-solving, time management, and prioritization skills while maintaining accuracy and efficiency in a fast-paced, multi-tasking environment.

Essential Hard and Soft Skills for a Standout IT Administrator Resume
  • Network Administration
  • System Administration
  • Server Maintenance
  • Data Backup
  • Security Management
  • Active Directory
  • Technical Support
  • Cloud Management
  • Patch Management
  • Documentation Maintenance
  • Problem-Solving
  • Team Collaboration
  • Communication Skills
  • Customer Service
  • Process Improvement
  • User Training
  • Vendor Management
  • Project Coordination
  • Technical Guidance
  • Time Management

Summary of IT Administrator Knowledge and Qualifications on Resume

1. BA in Information Systems with 4 years of Experience

  • Comprehensive level of IT knowledge (including networks) with attention to detail.
  • Networking experience (Wired and wireless).
  • PC/Server/Laptop hardware knowledge.
  • Operating systems knowledge and experience, Windows OS experience, Linux and Mac OS experience.
  • Must have a firm grounding in the principles of IT security/cybersecurity best practices.
  • Excellent organizational and time management skills, and ability to prioritize own workload.
  • Ability to perform tasks under pressure and balance many tasks simultaneously.
  • Approachable attitude and ability to work with staff across many departments.
  • Ability to explain complex technical systems to non-technical colleagues.

2. BA in Computer Science with 5 years of Experience

  • Must have formal training in IT system management.
  • Good knowledge of Windows, Linux and macOS OS.
  • Experience with SharePoint administration.
  • Able to manage and administration of cloud services, such as AWS, Azure, and Office 365.
  • Solid understanding of IT networking.
  • Experience with Group Policy design and configuration, Active Directory design and management.
  • Excellent English communication skills, both verbal and written.
  • Strong communication and documentation skills.
  • Strong organizational and coordinating skills.

3. BS in Network Engineering with 4 years of Experience

  • Interest and intermediate knowledge in Metaverse, crypto and NFTs.
  • Excellent oral and written communication skills in English and the ability to influence others.
  • Experience as a Windows and Linux administrator.
  • Must have network config experience.
  • Must have cybersecurity experience.
  • Cloud server architecture experience.
  • Knowledge about cryptogames, Metaverse and NFTs.
  • Experience working in a digital international environment.

4. BS in Information Technology with 6 years of Experience

  • Progressive experience in an enterprise IT environment, or an equivalent combination of education and experience.
  • Service-oriented mindset with strong attention to detail.
  • Ability to manage and prioritize multiple tasks simultaneously.
  • Demonstrated experience deploying and supporting endpoints (Microsoft Windows, Apple MacOS) in an enterprise Active Directory environment.
  • Demonstrated experience with deployment and/or maintenance of enterprise networks.
  • Demonstrated experience deploying and/or maintaining Windows Server.
  • Desire to learn new things.
  • Must have A+, Network+, Security+, or equivalent experience.
  • Experience with enterprise disaster recovery planning and testing.

5. BS in Cybersecurity with 5 years of Experience

  • Microsoft Cloud technologies (e.g., Office 365, Hyper-V, AzureAD, InTune, Defender, SharePoint, Teams, etc).
  • Experience with mobile device management.
  • Experience with server virtualization technologies.
  • Experience deploying and maintaining enterprise network technologies (switches/firewalls/wireless APs).
  • Experience with information security investigations and countermeasures.
  • Experience deploying and supporting A/V and collaboration technologies.
  • Experience with end-user training.
  • Knowledge of Yellowstone National Park.
  • Ability to take direction, but able to function independently.

6. BA in Management Information Systems with 3 years of Experience

  • Must be fluent in English.
  • Must have technical support experience.
  • Must have customer service experience.
  • Experience reading/writing PostgreSQL/MariaDB/MySQL, reading PHP.
  • Excellent written and verbal communication skills with a strong customer focus.
  • Must have problem-solving skills.
  • MacOS and iOS experience.
  • Excellent in a collaborative, team environment.
  • Experience in troubleshooting software-related issues.
  • Able to empathize with the needs of employees.

7. BS in Computer Engineering with 2 years of Experience

  • Working experience in an IT helpdesk or equivalent.
  • Experience working in Windows and Mac environments.
  • Ability to work on new and interesting issues while maintaining daily operations.
  • Able to research issues independently.
  • Able to communicate technical issues comprehensively to a non-technical crowd.
  • Able to pay impeccable attention to detail.
  • Excellent written and verbal communication.
  • Excellent people and project management skills.
  • Must have working experience in IT.

8. BA in Business Information Technology with 4 years of Experience

  • Experience working in a mixed Unix/Windows environment.
  • Basic understanding of network configurations, IP addressing, and networking concepts.
  • Experience utilizing RMM/MDM tools (Solarwinds, Jamf, InTune, etc.).
  • Ability to manage users and access through Active Directory, G Suite, and Slack.
  • Knowledge of scripting language (PowerShell, bash, etc.).
  • Wide-format printer experience.
  • Capable of independently handling an outage or critical issue without oversight.
  • Experience in a fast-growing organization.
  • Flexibility to work overtime and weekends.

9. BS in Systems Administration with 5 years of Experience

  • Knowledge of the setup and installation of computers and networking equipment.
  • Experience in troubleshooting on network devices (scanner, photocopy device, router, wifi, CCTV, and Fingerprint).
  • Experience in troubleshooting on Windows Operating Systems and Mac OS X.
  • Experience in managing IT Devices (laptops, monitors, converters).
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
  • Good knowledge of MCSA, CCNA, and VMware.
  • Ability to do paperwork tasks (write the memo, the proposal to order IT devices, licenses).
  • Ability to work and make decisions independently in a fast-paced production environment.
  • Good organization, problem-solving, planning and time management skills.
  • Good at spoken and written English.

10. BA in Technology Management with 6 years of Experience

  • Experience managing virtual cloud servers, open source systems.
  • Experience managing virtual servers and services on Amazon Web Services (AWS).
  • Experience managing Windows Server and Linux operating systems.
  • Experience managing Windows 10 clients' patch/upgrade/application rollouts, managing OS and application license inventory.
  • Experience managing PC and server inventory.
  • Expertise in backups, restores and recovery models.
  • Experience in a critical 7/24 environment.
  • Knowledge in cloud-based DLP, SIEM and SOC services.

11. BS in Information Technology with 4 years of Experience

  • Experience as an IT support/IT administrator or meets equivalent skill requirements.
  • Experience in help desk, IT Support, and IT Admin.
  • Understanding of corporate IT environment, software and operating systems.
  • Able to quickly identify/resolve the issue in the company environment and on the end-user side.
  • Knowledge in corporate IT environment architecture and computer.
  • Knowledge and experience in IT Hardware troubleshooting.
  • Knowledge and experience in TCP/IP LAN, WAN, and WIFI network troubleshooting.
  • Knowledge and experience in Windows, macOS and Linux troubleshooting.
  • Basic knowledge about Security.
  • Ability to work independently and as part of a team to achieve goals.
  • Good communication in both English and Vietnamese.

12. BA in Management Information Systems with 5 years of Experience

  • Knowledge of Microsoft Windows and Windows Server.
  • Able to install, configure and troubleshoot hardware and peripherals.
  • Experience implementing and supporting VMware.
  • Knowledge of Desktop Support.
  • Knowledge of Office 365 management.
  • Proficient with office equipment, including printers and scanners.
  • Knowledge of Network Client Connectivity Troubleshooting.
  • Knowledge of the Administration of Active Directory.
  • Must be detail-oriented and well organized.
  • Self-driven with a positive attitude.
  • Excellent problem-solving skills.
  • Ability to prioritize skills.
  • Ability to manage time in order to meet deadlines.
  • Able to handle multiple priorities in a high-paced environment with accuracy and efficiency.

13. BA in Information Systems with 4 years of Experience

  • IT experience supporting a mid-sized or large organization.
  • Must be reliable, responsible and dependable, fulfilling obligations and meeting deadlines.
  • Proficient understanding of networking principles (TCP/IP, DNS).
  • Experience with supporting an enterprise email environment.
  • Excellent relationship-building skills.
  • Must have a strong customer service aptitude with a genuine willingness to help others.
  • Must have excellent communication skills.
  • Ability to work independently without close supervision, but also able to work as a team player.
  • Knowledge of troubleshooting various operating systems, software, hardware, and cloud applications (Sophos anti-virus, Zoom, Slack, Google GSuite, Microsoft 365, Microsoft Office Suite Applications, Windows 10 and macOS).

14. BS in Systems Administration with 7 years of Experience

  • Experience in crafting, analyzing and fixing large-scale distributed systems.
  • Good understanding of HTTP traffic, content delivery and caching.
  • Network operating systems knowledge, as well as knowledge of programming or scripting languages.
  • Proficient in clustered and virtual storage solutions.
  • Able to be proficient in FortiGate.
  • Must have VMware experience.
  • Expertise in Fortinet Firewalls.
  • Must have Active Directory experience.
  • Ability to bring solutions to the table.
  • Must have excellent communication skills.
  • Able to be proactive, diligent.

15. BA in Technology Management with 3 years of Experience

  • Experience in the resolution of issues related to desktops, applications, or network systems.
  • Strong troubleshooting and problem-solving skills.
  • Strong desire to learn in a fast-paced environment and work within a team of like-minded individuals.
  • Excellent communication skills, both written and verbal.
  • Experience supporting a Windows-based environment.
  • Knowledge of Network protocols such as TCP/IP, DNS and DHCP.
  • Professional experience in a variable systems environment (Citrix, Windows, Active Directory, Linux, VMware).
  • Good knowledge of PowerShell and basic knowledge of SQL.

16. BS in Cybersecurity with 4 years of Experience

  • Professional experience with an IT service provider or in an industrial environment.
  • Must have O365 administration knowledge.
  • System security (e.g., intrusion detection systems) and data backup/restore knowledge.
  • Excellent command of the Windows system and MS applications.
  • Strong service mindset, as well as a goal-oriented approach and a sense of responsibility.
  • Experience in the IT engineering/IT services field.
  • Strong documentation and research skills.
  • Must have English language.
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