• Responsible for administering the IT build process.
• Liaise with the customers, confirming hardware and software requirements.
• Complete inductions with New Starters across the business.
• Carry out secondary checks on built assets.
• Coordinate the reallocation of hardware equipment.
• Assist in tracking the location of hardware equipment, including uncontactable kit.
• Book couriers to arrange IT equipment to be delivered to and from the site.
• Manage workload in the global ticketing system.
• Manage stock levels and raise with the Asset Supervisor to place further orders.
• Take responsibility for keeping the IT Depot Store/Warehouse organized.

Skills: Asset Management, System Configuration, Client Liaison, Staff Onboarding, Equipment Tracking, Courier Booking, Ticket Management, Stock Control

• Maintain and update the system and application environment within Microsoft Windows.
• Focus on administering Microsoft Windows Server on premises as well as Microsoft Azure and Office 365.
• Administrate Microsoft Windows Server environment (Version 2016 and later, virtualized on the basis of Microsoft Hyper-V).
• Responsible for OS and software deployment as well as patch management for Microsoft Windows clients and servers.
• Secure Backup and Replication on the basis of Veeam.
• Support of the Microsoft Windows system environment, analysis and correction of disruptions.
• Responsible for account lifecycle management with Microsoft AD (Active Directory) as the leading system.
• Responsible for active cooperation with ongoing further developments of systems under the criteria of availability, security and performance.
• Plan and implement new requirements within IT projects.

Skills: System Administration, Windows Server, Azure Management, Software Deployment, Patch Management, Backup Recovery, Active Directory, IT Project Planning

• Provide user support, manage user requests in the Helpdesk system.
• Collaborate with suppliers of printing equipment and barcode scanners for deployment and maintenance.
• Configure printing devices and barcode equipment.
• Periodic review and monitoring of printing devices.
• Ensure routine operation of printing equipment and barcode devices.
• Configure and control the functionality of the devices for measuring temperature and humidity.
• Prepare computers and laptops for delivery to end users.
• Responsible for performing HW refurbishing.
• Cooperate in the control of incidents/logs.
• Cooperate in the data backup checking.
• Cooperate in purchasing/replacing consumables.
• According to the demands, perform printing device management.
• Provide technical support for the implementation of sub-projects and changes.
• Access management, Change management.
• Keep records of requests for access rights and their enforcement.
• Keep records of changes made to the IT infrastructure.

Skills: User Support, Helpdesk Management, Device Configuration, Equipment Maintenance, Hardware Refurbishing, Backup Monitoring, Access Control, Change Management

• Support the implementation of and adherence to Portfolio and Service standards across Group IT.
• Ensure effective delivery, best value, and continuous improvement.
• Responsible for the effective management of the IT Contracts Register, working with IT Managers and external suppliers.
• Ensure supplier contracts are up to date and offer maximum value.
• Support the management of the IT Budget with a focus on ensuring value-for-money services are being provided.
• Build and improve independent reporting across Change and Service Delivery, reporting on KPIs to enable effective decision making.
• Support and drive improvements of clear, efficient processes and procedures.
• Ensure consistent governance approaches in areas including Contract Management, Portfolio Management and Budget Management.
• Maintain a portfolio management system to ensure a single source of the truth for change activity across the IT Portfolio.
• Collaborate with others within IT, the business and third parties to support and provide resources for focused service improvements.
• Work in partnership with stakeholders to establish, maintain and communicate the IT Service Catalogue, ensuring associated documentation, processes and procedures are consistent and up to date.

Skills: Portfolio Management, Service Delivery, Contract Management, Supplier Coordination, Budget Oversight, KPI Reporting, Process Improvement, Governance Compliance

• Responsible for local user support in collaboration with the central IT Help Desk and IT central teams.
• Install end-user devices in respect to the group standards.
• Manage the local Data backup and restore.
• Manage the business continuity processes for local critical systems.
• Configure and manage the local MES systems, the local monitoring System and the local IT infrastructure in collaboration with the IT central teams.
• Manage and coordinate the local applications and infrastructure projects.
• Install and configure MS clients and server operating systems.
• Implement other tasks ordered by the superior.
• Comply with health and safety regulations, fire protection and environmental protection as well as internal procedures and instructions.
• Manage the local IT purchases.
• Responsible for IT on-call duty.

Skills: User Support, Device Installation, Data Backup, System Continuity, Infrastructure Management, Project Coordination, Client Configuration, IT Procurement

• Set up and maintain office IT environment (including install and maintain computer hardware, internal network/Internet/Wi-Fi access point, VPN, data server and firewall, etc.) for new Irvine office from scratch.
• Provide on-site support to end users on a variety of IT desktop and IT operational-related issues.
• Identify, research, and resolve technical problems during the setup and execution of an event.
• Provide IT stage support for various developing projects and stages.
• Document, track, and monitor problems to ensure a timely resolution.
• Manage and work in conjunction with 3rd party outsourced staff.
• Receive and work escalated issues from other desktop staff and/or the manager.
• Troubleshoot various types of PC, laptop, or tablet hardware.
• Contribute to the growth of a startup studio.

Skills: IT Infrastructure, Network Setup, User Support, Event Troubleshooting, Technical Documentation, Vendor Coordination, Hardware Maintenance, Startup Operations

• Purchase Order creation, monitoring, submission and follow-ups on goods received.
• Ensure proper approvals and support documentation are reflected within the purchase orders.
• Invoice receipt acknowledgment, coding, processing, and cost reconciliation against purchase orders.
• Create new vendors in purchasing and financial applications.
• Support of vendor relations to ensure good standing of vendor accounts.
• Create and maintain various cost analysis reports, primarily in Excel.
• Process and manage software requests and deployments (i.e, Adobe, AutoCad, Filemaker, etc).
• Assist in developing and maintaining IT administrative functions, applicable policies/process flows.

Skills: Purchase Management, Order Tracking, Invoice Processing, Vendor Relations, Cost Analysis, Software Deployment, Policy Development, Administrative Support

• Provide support and IT maintenance for all team members and all their work devices.
• Help architect, deploy and maintain core IT systems that support the business and people.
• Manage access to the company’s IT systems and tools.
• Install and configure new workstations, software and hardware.
• Troubleshoot hardware and software issues related to internal IT.
• Responsible for being the go-to IT person supporting remote employees across Sri Lanka, the UK, Israel, and Germany.
• Administer core systems, including Atlassian, Google Workplace, and Lucidchart.
• Drive automation/integrations between systems and services to increase productivity, efficiency, and security.
• Develop and maintain automation workflows in JIRA and other Atlassian products.
• Make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations that include all client requirements, create custom preset filters, test outcomes, and identify defects.
• Collaborate with stakeholders to ensure project/product success.
• Develop best practices and security standards for the company.

Skills: IT Support, System Administration, Access Management, Device Configuration, Issue Troubleshooting, Automation Development, JIRA Administration, Security Standards

• Contact person for the internal IT area and IT support for about 80 colleagues.
• Responsible for and optimizing internal IT infrastructure and organizing the IT procurement, e.g., of laptops for Munich and Aachen locations.
• Responsible for the smooth delivery and updating of internal software.
• Put this vision into practice.
• Find repetitive, manual work steps error-prone and inefficient.
• Work with modern IT automation tools, e.g., Terraform.
• Manage e-mail domains and the access and restrictions to all GridX online tools.
• Support the implementation of internal data protection and compliance guidelines and work together with all teams across departments.

Skills: IT Support, Infrastructure Management, Software Maintenance, IT Procurement, Process Automation, Domain Management, Data Compliance, Cross-Team Collaboration

• Keep the IT asset tracker up-to-date.
• Regularly review the standard equipment configuration and update it.
• Review requests and purchase IT equipment, including hardware and software.
• Assist the Budapest office staff with their IT needs and questions.
• Coordinate a warranty process with vendors and other providers.
• Assist new hires in setting up their computers and accounts.
• Assist in identifying appropriate new tools for different departments.
• Coordinate the return of assets in case of leavers and format computers.
• Work together with other departments, including HR, Finance, DevOps and Quality Management.

Skills: Asset Management, Equipment Configuration, IT Procurement, User Support, Vendor Coordination, Onboarding Assistance, Tool Evaluation, Cross-Department Collaboration

• Contact for users on all topics relating to the IT equipment of workplaces.
• Responsible for being part of the wider Personio Workplace team that includes collaborating with key stakeholders on shared processes, workflows and people experiences.
• Actively involved in identifying future needs and openly sharing ideas.
• Administrate, implement, and improve the office hardware, software, network, and firewalls.
• Apply and patch manage local park of Apple laptops via MDM solutions.
• Address the needs and questions of employees related to the operation of hardware and software in a user-friendly, timely and solution-oriented way.
• Responsible for proactive improvement of the state of automation, security, and processes in Office IT.
• Responsible for writing technical documentation.

Skills: User Support, Stakeholder Collaboration, IT Administration, Network Management, Patch Management, Apple MDM, Process Improvement, Technical Documentation

• Liaise between the client and technology service providers.
• Provide enterprise-wide day-to-day technical support and training on new and existing systems.
• Troubleshoot any computer-related issues.
• Ensure speedy recovery of mission-critical systems.
• Escalate complex problems to third-party providers and follow up until issues are resolved.
• Oversee maintenance of LAN/WAN, email, and VoIP phone system in collaboration with IT staff and MSPs.
• Review firewall, Intrusion Prevention/Detection reports and alerts daily to ensure enterprise security.
• Serve as on-call contact for after-hours support.

Skills: Client Liaison, Technical Support, System Troubleshooting, Incident Recovery, Vendor Coordination, Network Management, Security Monitoring, On-Call Support

• Support and administer the service management system.
• Assist IT Team Members with the upkeep of IT processes and forms documentation.
• Collate and prepare IT Service Delivery reports for management review and audit purposes.
• Compile trending report for root cause analysis and tracking of service improvement initiatives.
• Prepare training material and provide training for the service management system.
• Prepare weekly and monthly reports.
• Assist in ensuring that established systems, processes and policies are followed through effective monitoring and control.
• Coordinate project meetings and minutes taking.
• Follow up on procurement matters for IT equipment, gathering quotations, analysis, arranging and receiving deliveries.

Skills: Service Management, Process Documentation, Reporting Analysis, Root Cause Tracking, Training Preparation, Policy Compliance, Project Coordination, IT Procurement

• Administrate, install and operate switches, firewalls, load balancers (LB) and other network elements.
• Operate and implement firewall rules and programming of network devices.
• Analyze and system checks for quality assurance, lbs, routers, or perimeter security devices like firewalls and proxies (detection of faults and anomalies).
• Responsible for incident and change management based on the ITSM.
• Responsible for document based on the Brose standards.
• Support local IT and application teams in case of related requests, incidents, changes and troubleshooting of firewalls.
• Continuous improvement of monitoring, troubleshooting and service processes.
• Keep on call duty for the given area.

Skills: Network Administration, Firewall Management, System Analysis, Incident Management, Documentation Control, IT Support, Process Improvement, On-Call Support

• Liaise for 3rd party external IT provider, internal expert on systems and point of contact for approvals, queries and escalations.
• Monitor and escalate support tickets with the external IT provider to ensure they are resolved in line with SLA’s.
• Act as an escalation point of contact for staff experiencing issues/delays with ticket resolution.
• Actively log any problems with ticket resolution for use within service reviews to ensure the supplier is proactively managed, and the best possible service is received.
• Manage and resolve technical support issues for a range of software and technologies used across the Amoria Bond group, liaising with 3rd party support providers.
• Ensure that a high level of customer service and support is provided to all internal and external customers.
• Create and manage the company's Knowledgebase documentation.
• Weekly visits to Sales offices in Amsterdam and Cologne, to provide on-site IT support.
• Help to deliver effective onboarding for all new starters across the business, including procurement and setup of IT equipment.
• Manage the leavers process for all staff leaving the business, including closing internal and external IT accounts.
• Work collaboratively with UK and APAC-based IT Administrators to provide swift turnaround of onboarding requests.

Skills: Vendor Liaison, Ticket Management, Technical Support, Customer Service, Knowledgebase Management, Onsite Support, Onboarding Assistance, Account Management

• Act as first-level support for NewsPage for Egypt.
• Work with merchandisers and supervisors to identify software and hardware issues, problems and advise on the solution.
• Log and keep records of customer queries.
• Analyze call logs to spot common trends and underlying problems.
• Update and create self-help documents (in English and Arabic) so customers can try to fix problems themselves.
• Work with field engineers to handle problems on the ground.
• Log calls efficiently and analyze the issues raised by merchandisers.
• Proactively suggest and implement ways to reduce the number of calls.
• Provide remote support on the phone.
• Escalate critical problems to the vendor and follow up solution and communicate the solution with the end user.
• Address operational queries from distributor points of contact and supervisors.
• Perform DB visits and organize trainings.
• Perform back office configuration and manage tablet and back office users.

Skills: First-Level Support, Issue Resolution, Call Logging, Trend Analysis, Documentation Creation, Remote Assistance, Vendor Escalation, User Training

• Install, maintain, operate and support site computing infrastructure and Asset management, including Local Area Network, Wintel/Sun Servers and Workstations, Laptops, printers and Personal Productivity devices.
• Troubleshoot and isolate hardware, software, or network faults and resolve them in the shortest possible Time.
• Track and manage problems reported by end-users and provide solutions and proper documentation.
• Involved in Server Administration, such as Print services, Corporate Antivirus, Anti-Spyware, etc.
• Maintain, operate and support PABX/Phone system and Audio/Video conferencing.
• Responsible for supporting remote sites.
• Upkeep service efficiency and end-user satisfaction levels.
• Take responsibility for the IT equipment of the employees.
• Responsible for first-level support on-site and remote.
• Cross-location administration and support of server, network, workstations and various software products.
• Control of external service providers.
• Get excited about complex IT Projects.

Skills: Infrastructure Support, Troubleshooting, Problem Management, Server Administration, Telephony Support, Remote Assistance, Vendor Control, IT Project Support

• Responsible for network maintenance.
• Responsible for server administration and management.
• Help with the Linux environment.
• Responsible for a multi-user environment/system.
• Develop, automate and maintain infrastructure.
• Create and maintain technical documentation.
• Design, implement and maintain workflows for continuous integration of the system.
• Secure approval for new account creation.
• Submit tickets for new and existing account requests.
• Maintain a database with all new and existing accounts.
• Coordinate delivery of physical cards to sites.
• Drive internal and external communication about account creation.
• Coordinate with System Administrators to resolve issues.
• Ensure compliance with all IT global policies/standards and document new standards.

Skills: Network Maintenance, Server Administration, Linux Support, Infrastructure Automation, Workflow Design, Account Management, Communication Coordination, Policy Compliance

• Serve as the first point of contact for customers seeking technical assistance.
• Respond to requests and document tickets.
• Perform user account audits across a variety of SaaS tools.
• Manage distribution and access to software and hardware.
• Monitor system performance and troubleshoot issues.
• Develop expertise to assist staff with new technologies.
• Provide all IT tasks, support, and network administration.
• Manage and monitor inventory of office supplies/project site to ensure smooth running of operations.
• Administrate control of the company's IT equipment, such as Servers and computers.
• Responsible for license administration and license management.
• Implement and set up company and third-party software solutions.
• Coordinate the information flow between the construction site and the Company’s IT department.
• Provide administrative support to corporate and project sites.

Skills: Technical Support, Ticket Management, Account Auditing, Access Control, System Monitoring, Network Administration, License Management, Software Implementation

• Support BBU/BLU instances of Margin Minder, Adobe, XP3 Installations, XP3 Licenses Updates, XP3 Slide Updates (User Support), Cellular Deployments, Asset Replacements, Cameras.
• Collaborate with NTT to ensure users are following the correct ticketing process and are closed in a timely manner.
• Responsible for supplier relation management, Honeywell (mobile device management), AT&T, NTT, Bitam (invoice management), Blindspot, and Integrated.
• Responsible for inventory management, cellular devices, cellular accessories, cellular upgrade eligibility, cellular available/unavailable stock, cellular unlock support, asset (laptop and tablet) available/unavailable stock, peripheral (keyboards, mice, monitors, tablet) accessories, and asset warranty levels.
• Create, manage, deploy upgrade plans.
• Send weekly reports of stock numbers.
• Process invoices, monthly invoice report, monthly ZBB savings tracking and report, and RAE reporting.
• Responsible for on-site client and employee support.
• Responsible for internal infrastructure monitoring, troubleshooting, and support.
• Responsible for IT data security.
• Responsible for Windows and Linux server support.
• Manage equipment purchasing and setup.
• Lead employee onboarding and offboarding procedures.

Skills: Ticket Management, Vendor Relations, Inventory Management, MDM Administration, Upgrade Deployment, Invoice Processing, Infrastructure Monitoring, Server Support

• Knowledge of, and adherence to, a System Development Lifecycle (SDLC) methodology.
• Experience with Office 365.
• Experience working with database systems.
• Demonstrated expertise in interfacing with business stakeholders, with a strong customer service orientation.
• Strong project management skills and organizational ability.
• Strong written, verbal communication and presentation skills.
• Strong analytical skills and creative thinking abilities.
• Must have Business Analysis or Project Management Professional (PMP) certification.
• Experience in one or more structured computer programming languages.
• Experience in web application development.
• Experience working in a higher education setting.
• Ability to be sensitive to and respond to the needs and concerns of students, faculty and staff.

Qualifications: BS in Information Systems with 7 years of Experience

• Must have administrative experience.
• Must have excellent organizational skills.
• Experience with MS Word, Excel, PowerPoint, Access, MS Project, or PM-related software tools.
• Able to interface with internal/external people at all levels.
• Able to handle multiple tasks simultaneously.
• Able to compose letters and memoranda.
• Excellent verbal communication and telephone skills.
• Excellent written communication skills.

Qualifications: BS in Cybersecurity with 3 years of Experience

• Knowledge of Microsoft Windows OS 10 support and administration.
• Knowledge of Mac OS support.
• Knowledge of Microsoft Windows Server OS 2016/2019 support and administration.
• Able to perform VMware vSphere administration and support.
• Knowledge of Microsoft System Center Configuration Manager (SCCM) administration.
• Knowledge of Microsoft Office 365 support and administration.
• Able to use Active Directory/DNS/DHCP/Group Policy.
• Able to provide Zoom/AV collaboration support and administration.
• Knowledge of Silverpeak SD-WAN or similar.
• IP Telephony support experience.
• Able to use remote support tools.
• Knowledge of Hardwar, Cisco switching, wireless and VPN support.
• Able to provide SAN storage and virtualization support.
• Knowledge of Windows and Mac endpoint hardware support.
• Able to support video and audio-conferencing hardware.

Qualifications: BS in Network Engineering with 7 years of Experience

• Good English language skills.
• Knowledge of desktop operating systems.
• Good troubleshooting skills.
• Understanding of viruses and anti-virus methods.
• Ability to understand the current IT environment.
• Ability to understand computer diagnostics.
• Ability to understand computer, phone hardware/architecture and the operating systems (Windows, Linux) in use.
• Ability to understand custom and shrink-wrapped applications.
• Ability to understand the networking environment in use.

Qualifications: BS in Information Technology with 2 years of Experience

• Basic knowledge in the management of Linux and/or Windows and/or macOS.
• Basic knowledge of AWS.
• Hands-on experience in network installation and maintenance.
• Willingness to learn and develop new skills.
• Must have developing skills in Open Source technologies/automation tools/Cloud technologies.
• Able to problem-solve and troubleshoot within a team.
• Ability to work on diverse workloads.
• Able to communicate in English (German).
• Able to commit to finding solutions (Can do attitude).

Qualifications: BS in Computer Science with 1 year of Experience

• Strong knowledge and experience in the administration and management of Microsoft 365.
• Expertise in the administration of Windows client operating systems.
• Sound IP network knowledge.
• Knowledge of macOS operating systems.
• Strong teamwork and communication skills.
• Must have an independent, conscientious and structured way of working.
• Must have analytical skills.
• Good in German and English.

Qualifications: BS in Computer Engineering with 5 years of Experience

• Experience in Windows Servers and IT infrastructure.
• Good communication, collaboration, problem-solving and multitasking skills.
• Good technical and soft skills to manage customer support experience.
• Must be a team player with quality of ownership and accountability to drive IT tasks.
• Hands-on technical skills on Windows, Google Workplace, Servers, Laptops, and devices.
• Knowledge of Google Workplace, Gmail, GSuite, MDM and related components.
• Able to seriously and feel that IT is a core part of any company.
• Able to continuously learning new things and keep up to date with new technology and best practices.
• Able to work in a rapidly growing scale-up environment.

Qualifications: BA in Management Information Systems with 4 years of Experience

• Knowledge of Office 365 E3/E5, MS Enterprise Mobility and Security E3, Intune.
• Knowledge of Mobile Device Mgmt.
• Knowledge of Microsoft Endpoint Manager, Jamf, and Google MDM.
• Proficient with Windows and macOS as well as Android and iOS.
• Experience with Azure and AWS Portals, cloud-based identity management solutions.
• Knowledge of Architecting and configuring Azure Active Directory, Domains, AD Forests, Trust, DNS, DHCP, Group Policy and Organizational Units.
• Knowledge of Windows Domain, Web-based applications, site management like A records, and DNS.
• Able to want to expand horizons and grow.
• Able to be technically oriented and enjoy solving problems.
• Hands-on experience in IaaS/PaaS/Key vaults/Certificate.

Qualifications: BS in Software Engineering with 7 years of Experience

• Experience working at Atlassian (Confluence, Jira Software).
• Strong troubleshooting skills on Storage (Dell/IBM/HP/Lenovo), Desktop, Laptop, Printers, Tablets, Mobile and Audio/Video conference devices.
• Able to Azure portal for usage monitoring and optimizing for cost savings.
• Patch management experience syncs as SCCM/BigFix, etc., for software distribution.
• Knowledge of monitoring tools such as Nagios, syslog, and Manage Engine.
• Knowledge of Windows Server administration, and good to have knowledge of VMware ESXi.
• Able to license management for various applications and contract management.
• Able to believe diversity, collaboration and teamwork are key drivers for success.

Qualifications: BA in Business Information Technology with 5 years of Experience

• Knowledge of Anti-Virus systems such as Microsoft Defender/Symantec/Micro.
• Experience working with IT security on SIEM, SOC, VAPT, and Threat Identification.
• Able to develop a Monthly measurable performance dashboard for self and team.
• Periodical meeting with the director on KPI Slides preparation.
• Knowledge of New Server infrastructure solution designing/finalizing BOM with the vendor.
• Experience Help Desk Software, i.e., JIRA/BMC Remedy/ServiceNow/Manage Engine.
• Able to thrive in an environment where one can take ownership and solve hard problems.
• Able to love a challenge and want to do well while doing good.

Qualifications: BS in Systems Administration with 6 years of Experience

• Knowledge of existing server technologies, including principles and methods used in obtaining maximum utilization of server technologies.
• Knowledge of theory and practice underlying satellite and LAN/WAN network operations.
• Knowledge of the CIO's policies and procedures relating to the design, upgrading, and operating and maintaining networks.
• Knowledge of Communications and Information Security policies and practices.
• Experience with Microsoft Operating Systems 2008R2 to 2012 R2, and Microsoft Exchange Server 2013.
• Experience with Cisco ASA firewall technology and Cisco switching and routing.
• Experience with VMware 5.5, including VLAN and Enterprise Plus features.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Knowledge of multiple specialties such as operating systems, email or database platforms, storage technologies, or hardware support, including knowledge of operating systems (e.g., NT, Windows 2000, UNIX, XP).
• Strong communication skills, confident appearance, and ability to work in a team.
• Good English skills, German.

Qualifications: BS in Computer Engineering with 8 years of Experience

• Progressive responsible work experience in the technology industry.
• Experience deploying and maintaining computer hardware and software.
• Must have Microsoft Certified Solutions Associate (MCSA) and VMware Certified Associate (VCA) certifications.
• Knowledge of hardware, datacenter equipment, physical servers, backup repositories, switches and routers, desktop and laptop workstations.
• Knowledge of tablets and mobile devices, peripheral accessories, and software.
• Knowledge of Microsoft Windows Server OS, Microsoft Windows OS, and Microsoft Office 365.
• Knowledge of VMware vSphere, Apple iOS, and Android OS.
• Must have MCSA and VCA certifications.
• Basic understanding and experience implementing and supporting a Microsoft Windows domain.
• Able to use Active Directory Domain Services.
• Knowledge of File and Print Services, DFS Replication, DHCP Server, DNS Server, Web Server (IIS).
• Knowledge and experience in maintaining a virtualized server environment, preferably vSphere.
• Knowledge and experience in troubleshooting local area networks (LANs), wide area networks (WANs) and virtual private networks (VPNs).
• Excellent communication skills, both verbal and written.
• Excellent time management skills.

Qualifications: BS in Network Administration with 7 years of Experience

• Working knowledge of Windows enterprise management tools such as SCCM, MECM and Autopilot.
• Working knowledge of Azure, Active Directory and management techniques for both on-prem and cloud environments.
• Understanding of Mac enterprise management software, such as Jamf or KACE.
• Working knowledge of various VDI technologies, including VMWare and services like Azure desktop.
• Must have experience with Splunk.
• Working knowledge of Windows, macOS and IOS devices in an enterprise environment.
• Working knowledge of Microsoft Teams and Collaboration tools.
• Understanding of Jira, Confluence and ServiceNow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Able to provide support to employees remotely.
• Ability to work independently.

Qualifications: BS in Computer Science with 6 years of Experience

• Experience with AWS and GCP infrastructure planning, implementation and operation, scripting and automation tools.
• Experience managing GSuite, user provisioning, automation, etc.
• Extensive experience with IdP implementation and integrations, specifically, Jumpcloud.
• Experience with Microsoft Azure, including integration, SAML configuration, Group Policies, In-Tune implementation, OS Deployment considerations, etc.
• Database, network administration, or system administration experience.
• Must have system administration and IT certifications in Linux, Microsoft, or other network-related fields.
• Extensive understanding and experience with virtualization, VMWare, or equivalent.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Strong Linux/Unix skills, ability to patch the OS and Kernel, manage physical disk infrastructure, secure access and network configuration.
• Understanding/Experience working with Compliance/Certification operations, such as SOC2/ISO/GDPR/CCPA.
• Able to maintain all security policies and practices, identify gaps in security practices, and propose remedies.
• Good attention to detail, ability to work independently and problem-solving skills.
• Must have teamwork and communication skills.

Qualifications: BS in Information Systems with 9 years of Experience

• Knowledge of MS Office 365, Azure Active Directory.
• Able to manage vendor relationships.
• Knowledge of Cisco Hardware.
• Proficient with Group Policy.
• Must have Okta experience.
• Familiarity with AWS environments.
• Experience in SQL and VBA.
• Strong understanding of connectivity and internet-related issues.
• Must have strong troubleshooting skills.
• Proficient in the Microsoft Office package software.
• Excellent attention to detail.

Qualifications: BA in Technology Management with 5 years of Experience

• Extensive experience with IT systems, networks, and related technologies.
• Able to work in a growing company that requires management skills to handle a team.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Knowledge of blockchain/crypto service or expertise in the online blockchain/crypto industry.
• Experience in the installation, configuration and maintenance, or operation of system workstations and servers.
• Able to perform software installation and upgrades to operating systems and layered software packages.
• Experience in data/media recovery, media management and software audits of workstations and servers.
• Must have Environmental System Research Institute (ESRI) Enterprise Administrator Associate Certification and ESRI Enterprise System Design Associate certification, or equivalent certifications.

Qualifications: BS in Information Systems with 8 years of Experience

• Experience with cloud internal IT setups, currently use Microsoft Office, but a good understanding of Google Workplace is important.
• Strong understanding of network technologies and infrastructure-firewalls, securing WiFi networks, keeping printers online, and managing A/V equipment within meeting rooms.
• Experience in and understanding Atlassian tool and administering it.
• Cross-platform knowledge from Max, Linux, to Windows.
• Must have a high degree of collaboration and autonomy.
• Experience in a similar position.
• Able to speak English at least B1 level.
• Knowledge of the overall area of IT (knowledge of account administration, networks, software, hardware, and management of technical equipment).
• Professional certification or vocational training in the ICT field.
• Professional experience in IT administration.

Qualifications: BS in Computer Science with 6 years of Experience

• Knowledge of server hardware and networking.
• Experience with Windows and/or Linux server operating systems.
• Experience with SQL databases, web servers, and/or Cisco routers and switches.
• Must have industry standard certifications, including A+, CCNA/CCNP, MCSA/MCSE, or equivalent experience.
• Strong verbal and written communication skills.
• IT experience in a support role.
• Understanding of workflow tools like JIRA and Confluence.
• Experience with MAC and Windows OS, as well as RMM tools such as JAMF and MAAS360.
• Knowledge of PC users, MS Office.
• Must have communication skills, independence, responsibility, proactivity, and teamwork.

Qualifications: BS in Information Technology with 5 years of Experience

• Effective communication skills internally and externally.
• Self-starter with a positive and proactive attitude.
• Able to focus on customer service.
• Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail.
• Ability to work on own initiative and as a team player.
• Good command of English.
• Experience in the Media and Advertising Industry.
• Able to be characterized as solution-focused and able to draft complex concepts.
• Personal initiative and autonomous working are strengths.

Qualifications: BS in Cybersecurity with 3 years of Experience

• Microsoft software installation/configuration knowledge.
• Knowledge of the principles of operation of computer networks.
• Knowledge of computer hardware design.
• Attentiveness, diligence, responsibility.
• Must have initiative, desire to improve, and independence.
• Must have advanced English skills.
• Work experience in the administration of IT systems.
• Able to team player.
• Must have a Microsoft certification.

Qualifications: BS in Systems and Network Engineering with 4 years of Experience