Job Summary: 

• Design, build and optimize solutions based on the SAP Business Suite and S/4 HANA.
• Help plan, roadmap and execute migrations to SAP S/4 HANA.
• Guide discussions around hosting solutions and hyperscalers for complex applications.
• Plan, manage and help execute delivery in client-facing engagements.
• Collaborate on a cross-functional basis to develop and deliver technology solutions.
• Define and update solution and technology Roadmaps, Architecture documents, etc.
• Help transition delivered solutions to the Support/Services organization with attention to quality.
• Mentor and guide colleagues and partners.

Skills on Resume:

• SAP Solution Design (Hard Skills)
• S/4 HANA Migration (Hard Skills)
• Hosting Strategy (Hard Skills)
• Project Delivery (Soft Skills)
• Cross-Team Collaboration (Soft Skills)
• Architecture Documentation (Hard Skills)
• Solution Handover (Soft Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Act as the infrastructure project manager.
• Manage local infrastructure projects, analyze the risks and impacts, and ensure the project scopes can be deployed as committed.
• Acts as the infrastructure operation support between service providers, local partners, and business entities.
• Ensure incidents, changes, or service requests required are delivered in compliance with previously defined commitments.
• Own the technical relationship with the service providers and local partners in terms of service management tooling and reporting requirements.
• Own the catalog of Service Requests that can be addressed to the service providers.
• Ensure that policies and work instructions of processes are applied by the local partners and that expected roles are staffed by the local partners.
• Interface with other IT areas, sharing technical knowledge and expertise, and resolving issues, using specialist information to enable others to deliver.

Skills on Resume:

• Project Management (Soft Skills)
• Risk Analysis (Hard Skills)
• Operations Support (Soft Skills)
• Service Compliance (Hard Skills)
• Vendor Management (Soft Skills)
• Request Cataloging (Hard Skills)
• Policy Enforcement (Soft Skills)
• IT Collaboration (Soft Skills)

Job Summary: 

• Develop a cloud security platform covering strategy, procedures, and tooling relating to cloud security to provide support to the Life Sciences Platform.
• Responsible for Cloud Hosting (Amazon AWS).
• Enterprise Windows management (Active Directory, Operating Systems).
• Responsible for identity Management (MIM).
• Responsible for single sign-on (ADFS).
• Responsible for on-premises Virtualization (primarily Hyper-V).
• Own the build and deploy lifecycle.
• Drastically reduce build, deploy and rollback times while simultaneously reducing risk and exposure.
• Help transform legacy infrastructure to a modern, scalable service-based system.

Skills on Resume:

• Cloud Security Strategy (Hard Skills)
• AWS Cloud Hosting (Hard Skills)
• Windows Administration (Hard Skills)
• Identity Management (Hard Skills)
• Single Sign-On (Hard Skills)
• Virtualization Management (Hard Skills)
• Deployment Lifecycle (Hard Skills)
• Infrastructure Modernization (Soft Skills)

Job Summary: 

• Drive cross-collaboration between the Infrastructure Stream and all other streams of work across the Program whilst driving innovative solutions, conflict resolution and the way forward for the Electrical Power Outage System.
• Lead a team of technical specialists, including external partners and contractors, to not only deliver a solution but also come on the journey of change.
• Collaborate with a wide range of stakeholders in managing a multi-disciplinary program of work, ensuring outcomes are delivered in terms of safety, quality, standards, budget, timeframes and customer expectations.
• Work closely with the Program Steering Committee to drive the Project Change Request Process regarding any changes.
• Identify and manage any potential Commercial risks.
• Lead operational readiness assessments.
• Ensure systems and the operating environment are safe, efficient and prepared.
• Accept changes resulting from the Infrastructure stream works.

Skills on Resume:

• Cross-Team Collaboration (Soft Skills)
• Technical Team Leadership (Soft Skills)
• Stakeholder Management (Soft Skills)
• Change Management (Soft Skills)
• Commercial Risk Management (Hard Skills)
• Operational Readiness (Hard Skills)
• System Safety Assurance (Hard Skills)
• Infrastructure Acceptance (Hard Skills)

Job Summary: 

• Apply appropriate processes and tools to create systems, or services, on a technical infrastructure that supports business demands, that are resilient, secure and highly available.
• Drive to develop and implement continuous improvement initiatives within own area in line with High Performing Team.
• Take responsibility for the implementation of the technical part of plans, focusing on requirements and planning to meet or exceed internal client expectations.
• Cross-team collaboration and exchange with other IT areas, sharing technical knowledge and expertise, and resolving issues, using specialist information to enable others to deliver.
• Provide expert-level support in the area of technical specialization, ensuring prompt and accurate resolution of challenges.
• Communicate the proposed design solutions to the stakeholders, and help.
• Guide decisions regarding tradeoffs that may impact the requirement or delivery timescales for infrastructure projects.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish users’ requests from the underlying business problems.
• Show initiative and make time available.
• Ensure general technical competencies and specializations are kept up-to-date in line with industry developments for self and team.
• Perform proactive maintenance and oversee system performance.
• Provide recommendations on proactive maintenance activities.
• Manage application and infrastructure support service providers and vendors on performance monitoring and tuning, capacity planning and expansion, implementation of patches and hot fixes.
• Cross-team collaboration with upstream stakeholders such as solution architects and IT strategy teams.
• Ensure the IT infrastructure asset is delivered, aligning with the strategic roadmap.

Skills on Resume:

• Infrastructure Design (Hard Skills)
• Technical Planning (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Expert Support (Hard Skills)
• Business Analysis (Hard Skills)
• Tradeoff Decision-Making (Soft Skills)
• Vendor Management (Soft Skills)
• System Maintenance (Hard Skills)

Job Summary: 

• Liaise with the Ahold Delhaize brands and business/IT departments.
• Identify needs, review, and process through the Cross-Functional Induction Review Board.
• Connect regularly with the Domain Architect team to align on strategic technology direction.
• Lead the development and design of technical solutions within the infrastructure team and support department leaders.
• Establish solutions as projects in the annual Infrastructure portfolio.
• Partner with the Infrastructure Services Director to establish priorities for Infrastructure projects, identify dependencies, recommend sequencing and consolidation.
• Support Infrastructure Portfolio Project requests throughout the approval process, defining scope, cost, schedule, resources and strategy.
• Conduct “As-Is” to “To-Be” Business Cases for technical solutions, clarifying value and return on investment.
• Interact with Portfolio project managers in the definition, initiation, and implementation of infrastructure projects.
• Stay abreast of new technologies and service offerings within the industry and marketplace.

Skills on Resume:

• Stakeholder Engagement (Soft Skills)
• Strategy Alignment (Soft Skills)
• Solution Design (Hard Skills)
• Portfolio Management (Hard Skills)
• Project Prioritization (Soft Skills)
• Business Case Analysis (Hard Skills)
• Review Coordination (Soft Skills)
• Technology Awareness (Soft Skills)

Job Summary: 

• Lead a global team consisting of managers and analytical, technical, and operational individual contributors that support internal tools, systems, and infrastructure.
• Provide strong performance management, coaching, and career guidance for direct reports, especially in growing the team’s technical expertise in support tools and infrastructure.
• Understand all major systems, and become an expert in core Legal and Premier Partner Operations support infrastructure, tools, systems, data, and customer experiences.
• Coordinate across partner organizations, including Product, Engineering, Data, Legal, Global Operations, Sales, and Partnerships.
• Guide long-term strategy for organizational structure, resource allocation, and team effectiveness.
• Execute against team goals and prioritized roadmaps, and implement strategies for measuring progress and communicating results against these goals.
• Manage key relationships with Legal and Premier Partner Operations core and support teams, and facilitate collaboration in driving tooling solutions that allow teams.
• Solve daily operational problems and optimize for scale.
• Develop a vision for the future of Systems Infrastructure technical infrastructure and tools support, and articulate an execution strategy for its implementation.
• Ensure internal tools and systems are leveraged and provide scalable, long-term solutions.
• Influence key cross-functional partners, including Product, Engineering, Design, Policy, Legal, Partnerships, and others.
• Leverage resources and gain support for internal tools development.

Skills on Resume:

• Global Team Leadership (Soft Skills)
• Performance Coaching (Soft Skills)
• System Expertise (Hard Skills)
• Cross-Functional Coordination (Soft Skills)
• Strategic Planning (Soft Skills)
• Goal Execution (Soft Skills)
• Operational Problem-Solving (Hard Skills)
• Infrastructure Visioning (Hard Skills)

Job Summary: 

• Act as an escalation contact to support engineers with debugging infrastructure and automation issues.
• Create a department that focuses on building and maintaining a platform while putting an emphasis on cloud infrastructure best practices.
• Provide leadership, forecasting and complete accountability for Infrastructure workstreams.
• Oversee Enterprise applications, including management over cloud infrastructure and Dev/Ops.
• Shape the cloud strategy of the organization by using DevOps principles.
• Build and operate a Platform-as-a-Service (PaaS) with cutting-edge technologies such as Kubernetes, Docker on OpenStack and AWS on an expert level.
• Improve products by evaluating technologies, design and implementation and testing of systems and components.
• Monitor, analyze, debug, configure and scale components and systems with ELK, Prometheus, Jenkins and many more.
• Provide leadership to the team and throughout the company by directing, advising, and training junior infrastructure resources.
• Help create and expand the infrastructure team’s culture through innovation, collaboration, communication and purpose.
• Provide counsel to the internal team as well as mentor other engineers by leveraging technical expertise.

Skills on Resume:

• Escalation Support (Hard Skills)
• Cloud Platform Management (Hard Skills)
• Workstream Leadership (Soft Skills)
• Enterprise Applications (Hard Skills)
• DevOps Strategy (Hard Skills)
• PaaS Engineering (Hard Skills)
• System Monitoring (Hard Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Deliver all client-facing infrastructure solutions, ensuring that SLAs are met in the most cost-efficient method.
• Participate as a priority in the recovery and restoration of systems as required by management teams in the event of serious disruptions to critical services (Major Incidents and Problems).
• Escalate point for troubleshooting and problem management for tickets escalated from the Service Desk.
• Ensure that all tasks are documented and the project focus is maintained in accordance with departmental instructions and Standard Operating Procedures (SOPs).
• Responsibility for ensuring that the performance of the client-facing systems is continuously monitored, measured and reviewed to prevent future issues.
• Accountable for the delivery of client-facing systems projects on time and on budget.
• Participate as a Subject Matter Expert (SME) in areas of technical or functional expertise.
• Collaborate with other IT teams.

Skills on Resume:

• Infrastructure Delivery (Hard Skills)
• Incident Recovery (Hard Skills)
• Problem Escalation (Hard Skills)
• Task Documentation (Soft Skills)
• System Performance Monitoring (Hard Skills)
• Project Delivery (Soft Skills)
• Technical Expertise (Hard Skills)
• IT Collaboration (Soft Skills)

Job Summary: 

• Deploy complex systems, as well as provide high-level technical resolutions and administrative maintenance.
• Plan and implement critical projects in support of a wide range of complex applications.
• Upgrade, maintain, perform migrations, and proactively monitor critical environments.
• Install new software releases and system upgrades, evaluate and install patches and resolve software-related problems.
• Initiate and carry out a cloud strategy for the company.
• Take ownership of issues and provide timely responses to all incidents and outages.
• Work to triage or troubleshoot an issue with activities such as log research, restarting application services, and event correlation.
• Handle multiple concurrent tasks with minimal supervision.
• Work well in a distributed global team environment.
• Participate in on-call rotation.

Skills on Resume:

• System Deployment (Hard Skills)
• Project Implementation (Hard Skills)
• Environment Monitoring (Hard Skills)
• Software Maintenance (Hard Skills)
• Cloud Strategy (Hard Skills)
• Incident Management (Soft Skills)
• Issue Troubleshooting (Hard Skills)
• Global Teamwork (Soft Skills)

Job Summary: 

• Manage, maintain, and effectively improve cloud-based network, hardware, storage, and app delivery platforms.
• Take overall responsibility to ensure network and system availability is met and exceeded consistently.
• Highly competent in administering a Microsoft Office 365 and Azure PAAS, IaaS and SAAS environments.
• Manage Web Server (APACHE, IIS, etc), DB Servers, SQL Server management, firewalls and VPNs.
• Carry out security and system audits on the IT landscape to ensure there is no breach of data and that the system is performing optimally.
• Provide the best system security practices, which include disaster recovery planning and first response actions.
• Maintain and secure user accounts, passwords, file system security, Active Directory, and data integrity for the IT environment.
• Collaborate with internal teams to ensure organizational technology needs are supported and delivered seamlessly.
• Manage end-to-end identification, assessment and selection of new IT platforms, liaise with and manage vendor relations.
• Maintain up-to-date records of all IT movable and immovable assets.

Skills on Resume:

• Cloud Platform Management (Hard Skills)
• System Availability (Hard Skills)
• Microsoft 365/Azure (Hard Skills)
• Server Administration (Hard Skills)
• Security Auditing (Hard Skills)
• Disaster Recovery (Hard Skills)
• Account Management (Hard Skills)
• Vendor Collaboration (Soft Skills)

Job Summary: 

• Interact with Corporate management and staff to provide technical assistance for the continuous improvement of Corporate IT solutions.
• Establish and maintain a positive, productive relationship with operational partners and staff.
• Lead infrastructure builds in current and new facilities.
• Plan, organize, schedule, and monitor day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
• Measure, monitor, and maintain the ability to meet or exceed contact and resolution Service Level Agreements (SLA).
• Develop and maintain policies, procedures, and processes.
• Oversee corporate equipment, parts and inventory.
• Support and monitor 24x7 operations supporting physical and virtual IT infrastructure (compute, network, storage).
• Seek continuous improvement in process automation.
• Ensure and be responsible for the daily performance and availability of the organization’s IT infrastructure, which may include servers, SaaS, workstations, mobile, telecom, monitoring, security, and enterprise tools.

Skills on Resume:

• IT Support Improvement (Soft Skills)
• Stakeholder Relationship (Soft Skills)
• Infrastructure Build (Hard Skills)
• Technical Support Management (Soft Skills)
• SLA Monitoring (Hard Skills)
• Policy Development (Hard Skills)
• Asset Oversight (Hard Skills)
• Infrastructure Performance (Hard Skills)

Job Summary: 

• Ensure the internal customer organization’s needs are being met.
• Orchestrate the provisioning, dynamic configuration and monitoring of servers and services on premises and in the cloud.
• Administer and architect secure and scalable infrastructure platforms.
• Provide expertise within cross-functional teams, team resource assignments, projected task completion dates, and prioritizing activities based on business requirements and SLAs.
• Work cooperatively with project managers and engineering leads.
• Plan and direct all ongoing projects based on priority and resource availability.
• Oversee technology projects from the identification of requirements, analysis and design, development, end-user testing, deployment and production support to deliver IT capabilities.
• Recruit, build, and eventually grow to lead a team of diverse system administrators.
• Manage policies and guidelines for infrastructure systems and workstations.

Skills on Resume:

• Customer Satisfaction (Soft Skills)
• Server Provisioning (Hard Skills)
• Infrastructure Architecture (Hard Skills)
• Team Coordination (Soft Skills)
• Project Collaboration (Soft Skills)
• IT Project Management (Hard Skills)
• Team Building (Soft Skills)
• Policy Management (Hard Skills)

Job Summary: 

• Manage this team and drive continuous improvement.
• Work closely with the Development Team and particularly the Program/Project Managers to be aware of new development and fixes, and how that will affect the various environments.
• Conduct a daily standup with the team and associated members of the team from other departments.
• Attend multiple team calls, i.e., problem management calls, change management calls, and program Manager's project-related calls.
• Drive major incident resolution and follow-up, determining the root cause and taking action to avoid these.
• Deliver high-quality products and exceptional service that provide value and exceed client expectations.
• Use diverse sets of inputs to develop a broad perspective on business and people issues.
• Connect with individuals, teams and organizations to build lasting, collaborative relationships that enable global, firm-wide growth.
• Exercise sound ethical and business judgment when making decisions.

Skills on Resume:

• Team Management (Soft Skills)
• Development Coordination (Soft Skills)
• Daily Standups (Soft Skills)
• Incident Resolution (Hard Skills)
• Quality Delivery (Soft Skills)
• Business Insight (Soft Skills)
• Relationship Building (Soft Skills)
• Ethical Decision-Making (Soft Skills)

Job Summary: 

• Lead the infrastructure team in the support of the databases, ETL, BI layer, SAS, and OS, as well as the developed systems components of DBIS.
• Cooperate with government technical staff in providing O&M support of the production components of eCISCOR, SAS PME, and SMART.
• Provide technical assistance to either the onsite IT personnel or IT deployment support personnel.
• Resolve failures and support incident management and problem management activities.
• Support all tools and infrastructure upgrades and their setup in the Cloud.
• Support DBIS O&M with coordination of appropriate DHS/USCIS Data Center support staff and USCIS OIT Engineering Support.
• Diagnose, troubleshoot and resolve system, network, hardware and software issues.
• Provide technical expertise and support the DevOps software lifecycle/development methodology.
• Support DBIS Development teams with Automated deployment technology, such as continuous integration and continuous deployment (CI/CD).
• Enhance system performance through partitioning, multi-threading, etc., to achieve maximum infrastructure utilization.

Skills on Resume:

• Infrastructure Leadership (Soft Skills)
• O&M Coordination (Soft Skills)
• Technical Support (Hard Skills)
• Incident Management (Hard Skills)
• Cloud Infrastructure (Hard Skills)
• System Troubleshooting (Hard Skills)
• DevOps Support (Hard Skills)
• Performance Optimization (Hard Skills)

Job Summary: 

• Troubleshoot data discrepancy and missing data issues, including ETL load failures due to resource constraints, missing/invalid data/files, bugs and infrastructure component issues.
• Evaluate performance degradations and ongoing maintenance involving ETL toolset, OS, File Transfer Protocol (FTP) Servers, Network, Database, and Job Scheduler.
• Set up the governors and event triggers on the database systems to stop runaway queries.
• Monitor, diagnose, and troubleshoot and resolve under-performing OBIEE SMART queries.
• Execute software upgrades of all environments (development, stage, pre-production, production) for SMART, SAS PME, and eCISCOR, as upgrades are determined to be required.
• Assist with the preparation and support the development of contingency plans and assist with conducting plan tests, including disaster recovery and Continuity of Operations Plan (COOP) testing, and operation failover testing consisting of documented contingency plans.
• May be required to develop and/or provide input to contingency plans for USCIS IT applications.
• May be required to assist responsible DHS and USCIS parties in planning and executing Disaster Recovery (DR) for SMART, SAS PME, and eCISCOR system components.
• Maintain Personal Identity Verification (PIV) system authentication as directed by USCIS.
• Support migrations to new infrastructure (the Cloud).

Skills on Resume:

• Data Troubleshooting (Hard Skills)
• Performance Evaluation (Hard Skills)
• Query Management (Hard Skills)
• OBIEE Optimization (Hard Skills)
• Software Upgrades (Hard Skills)
• Contingency Planning (Hard Skills)
• Disaster Recovery (Hard Skills)
• Cloud Migration (Hard Skills)

Job Summary: 

• Lead clients, complex projects, drive business requirement gathering, and manage scope and client expectations.
• Demonstrate thought leadership in cloud computing across multiple streams.
• Develop technical road maps for future Azure cloud implementations.
• Ensure security is integrated into all cloud architecture solutions.
• Design long-term, reliable, and end-to-end technical architectures.
• Develop functional architecture design and contribute to product vision.
• Lead enterprise-wide migration to Microsoft 365 and post-implementation enhancement activities, including design and configuration, leveraging managed service providers.
• Provide technical subject matter expertise and leadership for the Microsoft 365 and Azure products, leveraging emerging features.
• Support creation of interface specifications and call flows for the various components in the design.
• Provide technical support for analysis of business requirements and applicability to the current or planned Platform/Enabler/API Platform capabilities.
• Work with IT infrastructure teams to deploy and maintain applications.

Skills on Resume:

• Client Leadership (Soft Skills)
• Cloud Strategy (Soft Skills)
• Azure Roadmapping (Hard Skills)
• Cloud Security Design (Hard Skills)
• Technical Architecture (Hard Skills)
• Functional Design (Hard Skills)
• Microsoft 365 Migration (Hard Skills)
• API Integration Support (Hard Skills)

Job Summary: 

• Develop and maintain cloud architectures across different infrastructure technologies.
• Support the development of complex enterprise architectures for computing architecture, architecture reviews, and selection efforts.
• Plan and improve application support and development environments like DEV, TEST, PROD, repositories, code review tools, Implementation, and Deployment activities.
• Use automation tools like Terraform to automate the process and, at the same time, make infrastructure as code so that it can be consumed by CI/CD.
• Participate and assist the team in setting the long-term direction, roadmaps, and standards for technical architecture with a focus on scalability, security, and cost.
• Build and manage a team of DevOps Engineers.
• Exercise expertise and knowledge of architecture.
• Benchmark with third-party organizations to discipline the overall Cloud strategy.

Skills on Resume:

• Cloud Architecture (Hard Skills)
• Enterprise Architecture (Hard Skills)
• Environment Management (Hard Skills)
• Infrastructure Automation (Hard Skills)
• Technical Roadmapping (Soft Skills)
• DevOps Team Leadership (Soft Skills)
• Architecture Expertise (Hard Skills)
• Cloud Strategy Benchmarking (Soft Skills)

Job Summary: 

• Continue to expand knowledge of industry trends, applying that knowledge by evaluating fit to the organization.
• Plan, track, review and monitor, schedule and project issues related to infrastructure services.
• Plan for infrastructure and software deployment.
• Ensure infrastructure setup is compliant with best architecture standards and information security policies.
• Review infra design architecture (database, system interfaces, network, middleware, platform) from a cost, scalability, and security perspective.
• Ensure the robustness and resiliency of the system architecture design.
• Manage and deploy infrastructure services to DEV/SIT/UAT/DR/PROD environments.
• Ensure the infrastructure delivered in projects is operationally ready.

Skills on Resume:

• Industry Trend Analysis (Soft Skills)
• Project Monitoring (Soft Skills)
• Deployment Planning (Hard Skills)
• Architecture Compliance (Hard Skills)
• Design Review (Hard Skills)
• System Resiliency (Hard Skills)
• Service Deployment (Hard Skills)
• Operational Readiness (Hard Skills)

Job Summary: 

• Maintain the infrastructure in optimum operating conditions.
• Monitor the availability and level of performance of the perimeter.
• Proactively manage technical evolutions (upgrades, obsolescence management, architecture reviews…).
• Ensure proper capacity planning for the resources.
• Guarantee the availability of up-to-date documentation about the architecture and service for the technical perimeter.
• Manage and follow up on the Change Advisory Board.
• Own the incident management process for the team.
• Build and maintain an up-to-date service catalog.
• Participate in on-call rotations and respond in this context.
• Responsible for intervention during the night and weekends occasionally.
• Ensure smooth cooperation and communication with counterparts in the Corporate IT Operation and Infrastructures department.
• Take the lead in crisis situations, organize and act in coordination with other teams according to the directives of its management.
• Ensure that the IT infrastructure services used by EIT are running in safe conditions.
• Corporate security policies (e.g., level of patching, anti-virus updates, application of identity standards, etc.).

Skills on Resume:

• Infrastructure Maintenance (Hard Skills)
• Performance Monitoring (Hard Skills)
• Upgrade Management (Hard Skills)
• Capacity Planning (Hard Skills)
• Architecture Documentation (Hard Skills)
• Change Coordination (Soft Skills)
• Incident Management (Hard Skills)
• Service Cataloging (Hard Skills)

Job Summary:

• Act as the technical expert for the resolution of technical issues.
• Research emerging trends and best practices.
• Determine implications of proposed solutions to constantly optimize and improve restaurant technology.
• Develop and maintain network and systems configuration, documentation, industry best standards, and practices to ensure they are constantly evolving.
• Perform problem resolution and assist in the development and documentation of processes, technical standards, and applications to proactively remove and mitigate problems.
• Oversee the administration and maintenance of the KFC Restaurant System and network infrastructure.
• Responsible for and assists in the planning, implementation, and maintenance of restaurant networks, POS systems, and other in-store technologies.
• Implement and manage solutions for the efficient distribution of updates and patches.
• Ensure PCI, GTRM, and other regulatory compliance for the store network and POS systems.

Skills on Resume:

• Technical Issue Resolution (Hard Skills)
• Trend Research (Soft Skills)
• Solution Optimization (Hard Skills)
• System Documentation (Hard Skills)
• Problem Mitigation (Hard Skills)
• Network Administration (Hard Skills)
• POS Management (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Develop and deliver IT Infrastructure Projects.
• Deliver and maintain a resilient cloud and on-prem (Hybrid) infrastructure.
• Support strategic planning for Infrastructure Architecture for Cloud, Disaster Recovery, Networks, Firewalls and Security.
• Support occasional out-of-hours upgrades/implementations and testing.
• Design, develop, implement, establish, and manage a world-class technical function.
• Operate highly scalable, secure and available infrastructure platforms, ensuring that they can operate 24x7.
• Lead the team to perform standard system administration duties, including installs, patch management, problem determination and resolution, log analysis, penetration testing, remediation, etc.
• Responsible for line management and mentoring for a small team of Infrastructure engineers.
• Manage appropriate third-party suppliers.

Skills on Resume:

• IT Project Delivery (Hard Skills)
• Hybrid Infrastructure (Hard Skills)
• Architecture Planning (Hard Skills)
• After-Hours Support (Soft Skills)
• Technical Leadership (Soft Skills)
• Platform Operations (Hard Skills)
• System Administration (Hard Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Plan and design IT projects to be implemented.
• Budget, forecast, resource tracking, risk management, schedule management, scope management and client management.
• Track deliverables, documentation on the respective project progress and provide updates to relevant stakeholders to ensure project expectations are met.
• Deploy, manage, and upgrade VMware technologies.
• Responsible for VMWare vSphere, ESX, DRS, HA, vSwitches, etc.
• Responsible for capacity planning.
• Provide thoughtful review and guidance of VMware configurations.
• Identify problem trends to improve the overall dependability of the environment.
• Responsible for coordinating vendor activity.

Skills on Resume:

• IT Project Planning (Hard Skills)
• Project Budgeting (Hard Skills)
• Stakeholder Reporting (Soft Skills)
• VMware Management (Hard Skills)
• Capacity Planning (Hard Skills)
• Configuration Review (Hard Skills)
• Problem Trend Analysis (Hard Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Lead teams responsible for the design, deployment, and continuous, on-call support of secure manufacturing systems and network infrastructure.
• Define and execute on the product roadmap and strategy.
• Support business and engineering for all of FRL’s manufacturing needs.
• Build and maintain strong business relationships with business leaders and provide engineering and support strategies that meet business goals.
• Develop strong partnerships with third-party contract manufacturers needed to ensure seamless delivery at manufacturing sites.
• Work closely with software, hardware, test, and data engineering teams.
• Ensure application environments and infrastructures are built and closely optimized for each other in a requirements-driven approach.
• Integrate security into all layers of the environment.
• Protect sensitive data stored on systems at third-party sites and in cloud environments.

Skills on Resume:

• Team Leadership (Soft Skills)
• Product Strategy (Soft Skills)
• Manufacturing Support (Hard Skills)
• Business Partnership (Soft Skills)
• Vendor Management (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Infrastructure Optimization (Hard Skills)
• Data Security (Hard Skills)

Job Summary: 

• Ensure the efficient planning, provisioning, installation, configuration, maintenance, and operations of the hardware and software infrastructure.
• Build, validate, benchmark and release a variety of software products.
• Work closely with Product Owners and Scrum Teams to derive infrastructure (SW/HW) requirements.
• Lead technical cooperation with a supplier team delivering validation, infrastructure maintenance, and DevOps services for Scrum Teams.
• Optimize the delivery pipeline across Scrum Teams and ensure compliance with internal SW development processes for the released products.
• Cooperate with other technical leaders across organizations.
• Define common processes and methodologies, identifying improvements in tools or automation to increase the efficiency of the development process.
• Identify opportunities and implement solutions for increased automation, reliability, and velocity within the delivery pipeline through the implementation of robust infrastructure telemetry, KPIs, and indicators, and by monitoring and applying industry best practices.
• Plan and provision next-generation platform resources for development and validation.

Skills on Resume:

• Infrastructure Operations (Hard Skills)
• Software Validation (Hard Skills)
• Requirement Gathering (Soft Skills)
• Supplier Coordination (Soft Skills)
• Pipeline Optimization (Hard Skills)
• Cross-Team Leadership (Soft Skills)
• Process Improvement (Soft Skills)
• Automation Strategy (Hard Skills)

Job Summary: 

• Manage the Infrastructure Run Operations, Build activities and Service Desk for the CFBNJ.
• Provide mentoring and development opportunities for staff members.
• Conduct periodic 1:1 meetings with staff to review project status, operational metrics, and ensure engagement levels remain high.
• Conduct annual reviews with staff members to showcase accomplishments and provide feedback on developmental opportunities.
• Troubleshoot complex systems crossing multiple technologies and business functions.
• Contribute to automating all aspects of the infrastructure build.
• Work with business and technology teams to establish KPIs and SLAs for proactive monitoring.
• Create infrastructure patterns using Public Cloud and On-Premise (Hybrid) Infrastructure.
• Contribute towards the Continuous Improvement of Infrastructure Services.
• Ensure IA Services (Infrastructure) are at current versions and support levels.
• Contribute to 24x7 On-Call support for IA Services.
• Create/modify professional technical documentation.

Skills on Resume:

• Infrastructure Operations (Hard Skills)
• Staff Mentoring (Soft Skills)
• Performance Reviews (Soft Skills)
• System Troubleshooting (Hard Skills)
• Infrastructure Automation (Hard Skills)
• KPI Management (Hard Skills)
• Hybrid Infrastructure (Hard Skills)
• Technical Documentation (Hard Skills)

Job Summary: 

• Plan, monitor and report progress of the project and application infrastructure build to key stakeholders.
• Support the Infrastructure Build team to deliver project and application infrastructure to internal project stakeholders and application delivery teams by agreed schedules.
• Provide in-depth analysis, escalation support, and insights into infrastructure build issues.
• Ensure that optimum infrastructure capacity levels are maintained.
• Operate services, and plan/execute to meet project requirements.
• Maintain infrastructure build standards, best practices and comply with the Bank’s policies and standards.
• Ensure smooth and successful transition of all projects and application infrastructure to Change and Run teams with proper documentation and knowledge transfer to support the business.
• Continuously improve Infrastructure Build through optimization, automation, cost savings, technology adoption and operational efficiency.

Skills on Resume:

• Project Monitoring (Soft Skills)
• Infrastructure Delivery (Hard Skills)
• Issue Escalation (Hard Skills)
• Capacity Management (Hard Skills)
• Service Operation (Hard Skills)
• Build Standards Compliance (Hard Skills)
• Transition Management (Soft Skills)
• Infrastructure Optimization (Hard Skills)

Job Summary: 

• Develop, finalize, and update strategies and plans for network infrastructure strategy, data center planning, security (both cyber and physical), and related IT infrastructure.
• Develop, finalize, and update emergency plans to deal with catastrophic events.
• Lead analysis of network infrastructure needs and designs, integrates, and manages the installation of present and future technologies, including communications with vendors regarding available products and services and enhancements.
• Lead testing and evaluation of hardware/software to determine efficiency, reliability, and compatibility with existing systems.
• Lead monitoring and maintenance of network infrastructure stability.
• Performs root cause analysis related to malfunctioning or inoperative hardware/software.
• Manage and coordinate network infrastructure activities concerned with planning, acquisition, design, installation, and maintenance of the network, server, voice, data, and video equipment and systems.
• Serve as subject matter expert in leading the studies on existing network infrastructure systems and equipment, such as present and projected volumes, effectiveness, and adequacy of systems, and estimated equipment replacement and maintenance costs.
• Lead analysis, planning, design, and execution of network infrastructure projects, including maintenance and creation of documentation.
• Coordinate the installation of hardware and software by third parties.
• Provide support and training to the user on the installed and future infrastructure.
• Lead setup, configuration, moves, etc.
• Support new hires and the movement of personnel and offices.
• Mentor and train junior Network Infrastructure Specialists in proper business documentation, technical design, and various topics.

Skills on Resume:

• Infrastructure Strategy (Hard Skills)
• Emergency Planning (Hard Skills)
• Network Design (Hard Skills)
• System Evaluation (Hard Skills)
• Network Monitoring (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Equipment Management (Hard Skills)
• Team Mentoring (Soft Skills)

Job Summary: 

• Support the corporate Compute, SAN, and VMware environments and the performance of the same.
• Manage the procurement of hardware, software and Services supporting the Network and Infrastructure functions.
• Responsible for the smooth and efficient operation of the WAN/LAN and related Services.
• Manage relationships with external Hardware, Software and Network services vendors.
• Review, prioritising and scheduling the Infrastructure and Network workload primarily across Operations.
• Plan appropriate resources and capacity to manage between run and project change across the Network and Infrastructure Domains.
• Perform a review of new Network service changes and sign off against acceptance and quality assurance criteria.
• Define the Network and Core Infrastructure/Data Centre Support Model with the IT team, customers and stakeholders.

Skills on Resume:

• Compute SAN Support (Hard Skills)
• Procurement Management (Hard Skills)
• Network Operations (Hard Skills)
• Vendor Relations (Soft Skills)
• Workload Prioritization (Soft Skills)
• Capacity Planning (Hard Skills)
• Change Review (Hard Skills)
• Support Model Definition (Hard Skills)

Job Summary: 

• Responsible for server virtualization, data backup and recovery, system vulnerability management, performance and capacity management on servers and storage.
• Establish baselines to ensure technology operations are effectively monitored and functioning to meet operating level agreements.
• Support technology leaders in researching information and operational technology solutions (including but not limited to PropTech), conduct pilots and facilitate the engineering rollouts.
• Manage and/or execute technology improvement projects.
• Drive service excellence and focus on user experiences and cost effectiveness.
• Support infrastructure leadership, application partners and project managers.
• Review, re-architect solutions and provision of required infrastructure architecture.
• Vendor management for driving desired outcomes and deliverables.

Skills on Resume:

• Server Virtualization (Hard Skills)
• System Backup Recovery (Hard Skills)
• Vulnerability Management (Hard Skills)
• Performance Management (Hard Skills)
• Technology Research (Soft Skills)
• Infrastructure Projects (Hard Skills)
• Architecture Review (Hard Skills)
• Vendor Management (Soft Skills)

Job Summary: 

• Ensure the environment conforms to industry and security best practices.
• Responsible for vulnerability management across the wider EITS environment, ensuring company policies are complied with.
• Maintain the server’s estate to a known, consistent standard whilst maintaining compatibility matrices of appropriate versions.
• Ensure appropriate monitoring, with valid thresholds, is in place across all systems whilst continuing to review thresholds for appropriateness.
• Ensure systems no longer required are retired.
• Ensure CMDB is accurate and reflects current usage and ownership.
• Perform remediation on computer hardware, software, and firmware, or make changes to systems management software, to improve performance and eliminate problems.
• Review, maintain, and test upgrades to the vendor software used for the support of the servers.
• Identify, develop, and implement new and expanded support services or performance/tuning recommendations and changes in the workload mix, to meet user business requirements and ensure availability of resources.
• Adhere to ITIL standards and processes.
• Work outside normal hours and be part of an out-of-hours on-call rotation.

Skills on Resume:

• Security Compliance (Hard Skills)
• Vulnerability Management (Hard Skills)
• Server Standardization (Hard Skills)
• System Monitoring (Hard Skills)
• Asset Retirement (Hard Skills)
• CMDB Accuracy (Hard Skills)
• System Remediation (Hard Skills)
• ITIL Adherence (Soft Skills)

Job Summary: 

• Work with senior management on the Anyvision Development Infrastructure roadmap.
• Work with researchers and developers to understand their development needs.
• Work with Python, Docker, Redis, Docker Compose, Kubernetes, AWS, and libvirt /qemu.
• Create Makefiles and Shell scripts to aid in the spin-up and tear-down of infrastructure services.
• Work with researchers and developers to help them with integration.
• Continuously strive to improve the performance, stability, and feature set of the Anyvision Development Infrastructure.
• Ensure the Anyvision Development Infrastructure development team is operating at its potential.
• Support rollouts for real-time, low-latency applications.
• Coordination and setup of co-located servers.
• Coordination with the infra planning team.
• Coordination with the change management team.

Skills on Resume:

• Infrastructure Roadmap (Soft Skills)
• Development Support (Soft Skills)
• Tool Proficiency (Hard Skills)
• Scripting Automation (Hard Skills)
• System Integration (Hard Skills)
• Infrastructure Optimization (Hard Skills)
• Application Rollout (Hard Skills)
• Team Coordination (Soft Skills)

Job Summary: 

• End-to-end project delivery, providing pre-sales support, solution implementation and pre-/post-project support.
• Lead and organise the wider project team to ensure projects are completed on time.
• Work with the Technical Lead to provide solution designs and proposals.
• Work across technologies in key areas, which will include Windows Server, Cloud (Azure and O365), Active Directory, Virtualization (Hyper-V), Exchange and IT security and basic networking.
• Ensure all projects are delivered and installed within the timescales set.
• Carry out site surveys and create technical documentation.
• Define and support strategic outcomes for technology using data and analytics experience.
• Lead engineering delivery teams, providing insights and expertise in the use of data to operate complex services across the group.
• Define a program of work and own and implement analytical projects supporting strategic initiatives.
• Consult with technology stakeholders to understand their priorities and introduce innovative thinking and analytical solutions to address requirements.
• Support positive outcomes by working collaboratively across a variety of groups in an agile work environment.

Skills on Resume:

• Project Delivery (Hard Skills)
• Pre-Sales Support (Soft Skills)
• Solution Design (Hard Skills)
• Tech Stack Expertise (Hard Skills)
• Technical Documentation (Hard Skills)
• Strategic Analytics (Hard Skills)
• Engineering Leadership (Soft Skills)
• Agile Collaboration (Soft Skills)

Job Summary: 

• Lead the strategy, design, and implementation of critical resource infrastructure that supports People Operations planning, and ensure are investing thoughtfully across priorities for People Operations.
• Create a vision and strategy to holistically view workforce planning as an investment that integrates across People Operations functions as well as workforce mix, and create sustainability and scale by building an integrated system that facilitates ongoing workforce planning through automation.
• Create programs, processes and tools to monitor investments across non-payroll opex and integrate into the annual People Operations planning process, creating an objective approach to facilitate investment decisions.
• Create metrics that facilitate business planning, ensure governance of People Operations investments, and help facilitate trade-offs/decisions on resource planning.
• Partner with cross-functional stakeholders (e.g, Finance, People Operations leadership, Chief of Staff) and execute communication and change management plans.
• Ensure the up time of the Baringa estate, which includes many servers both in the head office and the Data Centre.
• Monitor and maintain the backup solutions implemented throughout the multiple work streams in the business.
• Engage with many sectors within the business, delivering projects to support and improve the ways of working.
• Work closely with the infrastructure lead, the other members of the infrastructure team and the internal Solutions team.
• Upskill the support team in a host of projects, as recently introduced cloud backup solutions.

Skills on Resume:

• Infrastructure Strategy (Soft Skills)
• Workforce Planning (Soft Skills)
• Resource Monitoring (Hard Skills)
• Investment Metrics (Hard Skills)
• Cross-Functional Partnership (Soft Skills)
• System Uptime Management (Hard Skills)
• Backup Maintenance (Hard Skills)
• Team Upskilling (Soft Skills)

Job Summary: 

• Lead the design and development of AWS-based cloud infrastructure, defined as Terraform code.
• Groom the service technology roadmap, balancing priorities from feature development, performance, maintenance, cost efficiencies, measurement and reporting, monitoring and alerting.
• Organise and guide the cloud infrastructure team, oversee task assignments and organise out-of-hours cover.
• Maintain compliance with legal and regulatory requirements, as well as alignment with group policies and technologies.
• Help develop a cloud computing strategy for customer-facing applications and services to support the delivery of the business goals and policies.
• Establish a service operations and support function to meet target costs, service levels and KPIs for cloud and service infrastructure.
• Possess verbal and written communication skills and the ability to present, persuade and influence peers.
• Build and sustain long-term relationships across a multitude of stakeholders in a fast-paced, multi-directional work environment.
• Adhere to all policies and applicable change control procedures.

Skills on Resume:

• AWS Infrastructure Design (Hard Skills)
• Terraform Development (Hard Skills)
• Roadmap Management (Soft Skills)
• Team Leadership (Soft Skills)
• Compliance Management (Hard Skills)
• Cloud Strategy (Soft Skills)
• Service Operations (Hard Skills)
• Stakeholder Engagement (Soft Skills)

Job Summary: 

• Proactively interpret risks and priorities.
• Develop a multi-year technical roadmap for Security Infrastructure.
• Manage external vendors and lead product selections.
• Recruit and maintain staff required to deliver the team’s initiatives.
• Monitor and control the performance and status of all security systems.
• Develop processes for security operations, assessments, architecture, incident response and related activities.
• Implement and maintain all related processes.
• Manage the subcontractors in their spectrum of responsibility, following the Company policy.
• Manage technology improvements, Enterprise Architectures, development standards, and practices to meet the ICT needs of Tessenderlo Group, TG.
• Make use of appropriate capacity plans and resource management processes.

Skills on Resume:

• Risk Prioritization (Soft Skills)
• Security Roadmapping (Hard Skills)
• Vendor Management (Soft Skills)
• Team Recruitment (Soft Skills)
• System Monitoring (Hard Skills)
• Security Operations (Hard Skills)
• Process Implementation (Hard Skills)
• Capacity Planning (Hard Skills)

Job Summary: 

• Diagnose, analyze and solve problems over the company’s worldwide networks.
• Monitor the network and analyze security logs to prevent intrusions or attacks.
• Monitor the Internet redundancy systems at all locations.
• Perform “follow the sun” monitoring and maintenance on the worldwide network and security equipment.
• Analyze network performance and provide operations reports on the network infrastructure.
• Design and perform scratch installation on new sites.
• Effectively identify problems related to systems or networks.
• Review, maintain and approve the infrastructure technical roadmap for the project.
• Prepare and implement a lift and shift approach for applications to be migrated to Cloud Foundry for an in-house VX rack virtual environment for Dev/Test, Production and Disaster Recovery setup.
• Prepare and implement a lift and shift approach for the data center migration to a commercial data center.

Skills on Resume:

• Network Troubleshooting (Hard Skills)
• Security Monitoring (Hard Skills)
• Redundancy Systems (Hard Skills)
• Global Maintenance (Hard Skills)
• Network Analysis (Hard Skills)
• Site Installation (Hard Skills)
• Technical Roadmapping (Hard Skills)
• Data Center Migration (Hard Skills)

Job Summary: 

• Deliver on all client and internally assigned work within the time estimated and according to the defined acceptance criteria.
• Coach Jr, Mid-level and cross-team members in technical domain best practices through direct coaching or peer reviews.
• Build upon own domain knowledge (e.g., .NET Core, JavaScript, Data Science) through research, analysis, and development.
• Establish reusable frameworks, libraries, and other code for use in internal and/or client work.
• Help to plan the utilization of own team members within the team according to assigned projects and project demand.
• Ensure that all client and internally assigned work of the own team is done within the time estimated and according to the defined acceptance criteria.
• Promote technical domain best practices within Orange Bees.
• Support the corporate IT infrastructure, Technical and Security standards.
• Continuous improvement of Network services to support business demand.

Skills on Resume:

• Task Delivery (Hard Skills)
• Technical Coaching (Soft Skills)
• Domain Development (Hard Skills)
• Code Reusability (Hard Skills)
• Team Planning (Soft Skills)
• Work Quality Assurance (Soft Skills)
• Standards Compliance (Hard Skills)
• Network Improvement (Hard Skills)

Job Summary: 

• Define the technical requirements and specifications for the equipment required to connect the customers’ charging infrastructure to the local grid.
• Maintain expertise on all regulations, policies, and processes applicable to the local grid, including those set by the Distribution Network Operators.
• Support the design and costing of the optimal grid connection for customers based on the charging infrastructure requirements identified during site assessments carried out at their depots.
• Help create the technology roadmap considering various electricity supply options available to (i.e., Power Purchase Agreement) and their technical implications.
• Maintain awareness of relevant regulatory evolutions.
• Ensure future proofing of the technical solutions portfolio.
• Drive cloud infrastructure excellence and best practice across the organisation.
• Work closely with development teams to maintain existing and build new cloud infrastructure.
• Take ownership of the infrastructure budget and work hard at keeping costs down.
• Ensure the company is compliant with cloud infrastructure ISO 27001 policies and work to improve these procedures.

Skills on Resume:

• Technical Specifications (Hard Skills)
• Grid Compliance (Hard Skills)
• Connection Design (Hard Skills)
• Technology Roadmapping (Hard Skills)
• Regulatory Awareness (Soft Skills)
• Solution Future Proofing (Hard Skills)
• Cloud Infrastructure (Hard Skills)
• Cost Management (Soft Skills)

Job Summary: 

• Maintain and monitor all network, security and computer systems to meet the organisation's current and future requirements.
• Responsible for management, maintenance and architecture of storage, virtualised environment, servers, network devices, and productivity tools.
• Monitor systems and identify performance issues proactively.
• Work within strict time frames and elevate incidents within defined timeframes.
• Test all changes to networks, hardware, software, and hosted applications.
• Evaluate, design and implement new cloud infrastructure technologies and architecture to support the ever-growing SaaS solution.
• Design and document operating principles for use by other technology teams that interact with cloud infrastructure.
• Design, deploy, and operate cloud infrastructure and services for various internal (corporate) applications on behalf of other teams.

Skills on Resume:

• System Monitoring (Hard Skills)
• Infrastructure Management (Hard Skills)
• Performance Analysis (Hard Skills)
• Incident Escalation (Soft Skills)
• Change Testing (Hard Skills)
• Cloud Architecture (Hard Skills)
• Documentation Standards (Hard Skills)
• Cloud Deployment (Hard Skills)