• Provide expert knowledge on Azure Cloud, from migrating to the cloud, to pricing/costs, to security.
• Review of the current infrastructure environment.
• Identify risks, urgent remediation and creation of a roadmap and plan to modernise quickly and securely.
• Understand designing, building and supporting an agile, secure infrastructure to support a dispersed global user base (MS O365/Citrix/BYOD).
• Understand and evidence introducing strict governance and controls into the solutions built and supported.
• Responsible for disaster recovery and business continuity.
• Act as an internal consultant with the freedom to think big.
• Create and present business cases for new solutions, win backing.
• Responsible for planning, documenting, and executing.

Skills: Azure Cloud Expertise, Infrastructure Review, Risk Management, Cloud Security, Governance Controls, Disaster Recovery, Business Case Creation, IT Strategy Consulting

• Develop and maintain high-quality system architecture for data centers, which includes infrastructure, security, and monitoring around systems.
• Must have the ability to lead team members through the implementation of requirements.
• Define and procure tools and infrastructure components needed to operate customers’ software products and internal systems.
• Collaborate with internal teams and vendors to improve systems.
• Design and implement short and long-term strategic goals for managing and maintaining systems.
• Document internal infrastructure and cloud infrastructure and monitoring systems.
• Support capacity planning, backup, and disaster recovery planning to ensure high system and application availability.
• Collaborate with other Tech Leads and Technology Teams to translate requirements to system architecture.
• Safeguard product and infrastructure consistency and quality over projects in relation to system architecture.
• Review and approve requirement specs, technical concepts, and design specs related to systems architecture.
• Involved in driving Quality Process initiatives and their implementation to ensure quality of work.
• Analyze feedback from the field as input for the system's strategy, architecture, and roadmap.

Skills: System Architecture, Infrastructure Security, Team Leadership, Tool Procurement, Vendor Collaboration, Strategic Planning, Documentation Management, Disaster Recovery

• Lead a team of currently 3 people with different specializations (Network Engineering, Sys Admin, Data Center Expert).
• Design, configure, test, and maintain network and security equipment and related services.
• Identify, diagnose, and resolve networking problems as they arise.
• Work with the SRE, Video and Dev teams to define and document network standards and architecture.
• Daily maintenance and problem resolution, operating system patches and software upgrades, and routine hardware configuration.
• Operate, maintain and renew the entire high-availability data center infrastructure.
• Plan the optimization and expansion of the datacenters.
• Work during incidents as part of a well-established on-duty process.

Skills: Team Leadership, Network Design, Issue Resolution, Architecture Documentation, System Maintenance, Data Center Ops, Infrastructure Scaling, Incident Response

• Follow/implement directives as set by the head of IT/IS and make recommendations regarding the same.
• Work with the managed services provider to coordinate upgrades/changes.
• Implement an IT infrastructure and cloud strategy designed to meet the current and future needs of the organization.
• Work with business and IT functional teams to develop and implement a robust Cybersecurity strategy to ensure a secure environment.
• Maintain strong relationships with business and IT partners, ensuring the area of responsibility is prepared to meet the demanding needs of the organization, current and future.
• Ensure that all IT services and technology (including those of external service providers) are conducted in line with policy and applicable standards, legislation, and regulations (e.g., TTB, Sarbanes-Oxley, GDPR, HIPAA, etc.).
• Support the IT sourcing strategy and provide oversight for vendor and strategic IT business partner relationship management related to infrastructure.
• Maintain an infrastructure plan to ensure all related assets are fully tracked, supported, maintained, updated, and associated activity managed to ensure maximum stability and availability.
• Ensure IT security and compliance requirements are embedded in IT architecture standards, working with MSP.

Skills: IT Strategy Execution, Vendor Coordination, Cloud Infrastructure, Cybersecurity Strategy, Stakeholder Management, Regulatory Compliance, Asset Management, Security Compliance

• Manage technical projects and work with vendors, including their assessment and engagement.
• Identify and provide solutions that can meet business requirements and objectives.
• Design, set up, configure and troubleshoot networks, servers, and other infrastructure.
• Monitor availability of services to meet agreed service levels, performance indicators and periodic maintenance on IT Infrastructures status and trending with the IS Management Team.
• Test and implement security patches for operating systems, servers, and network devices.
• Ongoing assessment of new threats and improving computing security.
• Analyze and review critical logs, investigate, and troubleshoot technical issues.
• Ensure network, system and end users’ security follow corporate security standards.
• Perform internal audit assessments of new threats and mitigate findings.
• Ensure regular backup of business data and application systems.
• Update technical documentation, covering infrastructure, inventory, service subscriptions and contracts.
• Work closely with the IT Operations Lead on client engagement with the service pipeline and transition.
• Perform and participate in capacity and redundancy planning, and execution of the Disaster Recovery Plan and testing.
• Evaluate, recommend new technologies and improve IT operations automation with the IT Operations Lead.
• Attend to escalated technical service tickets in the Helpdesk System.

Skills: Project Management, Vendor Engagement, Infrastructure Setup, Service Monitoring, Patch Management, Threat Assessment, Log Analysis, Security Compliance

• Responsible for ensuring and providing technical expertise for efficient operations of the server and network infrastructure, managing and being hands-on with all aspects of a Windows server, virtual environments, WAN, LAN support, project management for infrastructure projects, and Help Desk services.
• Lead, manage, and coordinate the Hosting, Microsoft Digital Workplace and Network and security teams.
• Support efforts in the framework of the IT strategy.
• Coach the team and decide on the planning and allocation of team members.
• Ensure that the Connectivity, Storage and Compute developments are delivered on time within budget and at the expected quality level.
• Monitor, manage and update computing resources to maximize system performance according to the planning and budget constraints.
• Produce an annual capacity plan that shows current utilization and forecasted requirements and trends in infrastructure growth.
• Provide, update, and maintain a set of methods, practices, and processes related to Connectivity, Storage and Compute.
• Define, maintain, and update an Infrastructure continuity plan to minimize business downtime.
• Oversee systems monitoring, backups, storage, job scheduling, and systems management reporting.
• Track and maintain inventory for equipment, licenses, software, and related items in their designated area.

Skills: Infrastructure Management, Team Leadership, IT Strategy Support, Project Coordination, Resource Planning, Performance Monitoring, Continuity Planning, Asset Tracking

• Provide the opportunity to develop one's own flexible schedule and achieve desired work-life balance.
• Fully supported by regional and national IT teams to establish a fully functioning home office.
• Integrate with local teams who are committed to growing a professional services portfolio in South Dakota and nearby states, delivering the most challenging and complex infrastructure projects for clients.
• Build upon understanding of alternative project delivery models, including design-build, progressive design-build, CM/GC (or construction manager at risk, varies by state), public-private partnerships (3P) and develop the skill sets.
• Serve as a project manager or design manager for industry-leading practice teams.
• Lead and build client service teams for South Dakota and Midwest clients.
• Help develop and implement transportation and water market growth strategy through direct in-person and virtual interactions with client organizations.
• Lead or support building strategic win-win relationships with other consulting firms and contractors as partners.
• Immediately engage with existing projects in the role that best fits skill sets and supports career objectives.
• Engage with planning and design professionals through internal technical and social communities.
• Help grow technical skill sets, engage with peers and mentors, and gain awareness of global technology and project delivery platforms.
• Work on projects across Jacobs, and as fits with desired work-life balance.

Skills: Flexible Scheduling, Remote Office Setup, Team Integration, Project Delivery Models, Project Leadership, Client Development, Market Strategy, Strategic Partnerships

• Provide leadership and guidance over the highly motivated team in producing complex water/wastewater projects.
• Certify that projects are completed within the client's deadline and adhere to the targets of scope, schedule, quality, and cost.
• Build and coordinate project teams while providing guidance and direction to the project team members and executing construction administration phases of water and wastewater projects.
• Manage timekeeping efforts and accounting information that is consistent with an efficient workload.
• Create reports including project design status, upcoming timelines, project controls, and project reports.
• Meet the expectations and requirements of internal and external clients.
• Get first-hand client information and use it for improvements in products and services.
• Act with clients in mind.
• Establish and maintain effective relationships with clients and gain their trust and respect.

Skills: Team Leadership, Project Management, Construction Administration, Workload Oversight, Progress Reporting, Client Relations, Service Improvement, Trust Building

• Ensure that server and storage infrastructure availability remains within agreed targets and service levels.
• Provide quality 2nd and 3rd level technical support to the Helpdesk team, with a strong focus on customer service and support.
• Manage and continuously improve Adelaide Airport Limited’s (AAL) corporate backup and Disaster Recovery capability and strategy.
• Support and administer AAL’s Azure and Office 365 tenancy.
• Manage vendor relationships, service contracts and licence agreements.
• Ensure compliance and the best value outcome.
• Work collaboratively with all members of the Technology team.
• Ensure that the team delivers business as usual and project tasks.
• Ensure technology procurement supports AAL’s Enterprise Architecture technology Roadmap.
• Lead, mentor and develop all Infrastructure team members.

Skills: Infrastructure Availability, Technical Support, Disaster Recovery, Cloud Administration, Vendor Management, Compliance Assurance, Team Collaboration, Staff Mentoring

• Take responsibility for all aspects of managing the Server Operations team.
• Ensure the delivery of robust and reliable IT services which meet the health community’s clinical needs and which comply with defined service levels.
• Take day-to-day operational responsibility for the SDHIS server, data center and cloud infrastructure.
• Maintain a strong awareness of relevant current products and technologies.
• Inform strategy and develop a vision of how the server and data center environment should evolve.
• Assist in the development of server, data center and cloud strategy and policy, and deliver technical improvements to infrastructure with input into concept/design/business case/implementation/support.
• Assist in the delivery of community-wide IT projects by provision of knowledge, expertise and technical resources.
• Develop ongoing support arrangements when projects become business as usual.

Skills: Server Operations Management, IT Service Delivery, Infrastructure Oversight, Technology Awareness, Strategic Planning, Policy Development, Project Support, Support Transition

• Self-directed and capable of setting priorities and meeting deadlines.
• Exceptional analytical and problem-solving skills.
• Exceptional written and verbal communication skills.
• Must be able to work well in a team environment and interact with other departments and staff throughout the organization.
• Ability to answer all emails, voice mail and written documents in a timely manner.
• Must have attention to detail.
• Experience with Linux, Windows Server, Windows Workstation, SQL, Networking, Security, Open Source Technologies, etc.
• Knowledge of general networking services (DHCP, DNS, Active Directory, Azure Active Directory, Express Route, etc.).
• Experience with automation technologies like WorkFusion or Blue Prism.
• Experience with cloud technologies such as Azure (preferred) or AWS.
• Knowledge of security best practices.
• Demonstrated skill in critical thinking and problem-solving methods.

Qualifications: BS in Computer Science with 6 years of Experience

• Able to design, implement and upgrade multiple SAP Landscape environments.
• Experience with S/4 HANA assessments and migrations.
• Experience in a related field with an emphasis on developing and delivering complex technology architecture for global applications in a high-volume environment.
• Experience with multi-tier/hybrid-cloud system development for large enterprises.
• Experience with SAP’s Cloud offerings (CPI, Analytics, BW, etc.).
• Experience with the SAP Business Technology Platform.
• Exposure to various infrastructure platforms, Service-Oriented Architecture, Cloud IaaS/PaaS and Cloud Integration.
• Experience working in a larger consulting organization.

Qualifications: BS in Information Technology with 8 years of Experience

• Experience and responsibility in an IT setting.
• Excellent verbal and written communication skills.
• Experience using virtual computing technologies.
• Working knowledge of MS products, VMWare and VEEAM.
• Working knowledge of ERP software in a manufacturing environment.
• Experience with Aptean Made2Manage or Microsoft Business Central.
• Experience with supporting or architecting data integration layers between business applications.
• Able to maintain and grow technical competence in the Office 365 platform.

Qualifications: BS in Network Engineering with 5 years of Experience

• Knowledge of ITIL processes and experience with ticket tracking software, specifically Service Now.
• Advanced troubleshooting skills.
• Excellent English verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to interface with internal/external customers, vendors, management, etc., in both formal and informal situations.
• Advanced organizational and project management skills.
• Ability to identify and implement technology and/or cost/process improvements.
• Advanced customer service skills.
• Strong written and verbal skills.
• Must have the ability to innovate.
• Ability to work without direction.
• Flexibility in working hours (on call, out-of-hours delivery).
• Ability to think creatively.
• Experience working in a server function as a team lead.
• Strong experience in Windows, Linux/Unix.

Qualifications: BA in Management Information Systems with 7 years of Experience

• Strong Responsibility and Ownership.
• Excellent written and spoken English.
• Clear Knowledge of the Cloud Providers.
• Strong CI and CD Knowledge.
• Able to ask questions to find out others' real views and verify the acknowledgment.
• Able to gather and expose complex information in plain language.
• Must have a well-mannered style and presence that makes a positive impression.
• Able to listen to and consider others' views.
• Able to tackle disagreements constructively.
• Good discipline and self-time planning, respect for the time of other team members and colleagues.
• Experience working with a remote team.
• Product-oriented company experience.

Qualifications: BS in Cybersecurity with 6 years of Experience

• IT, or IT Infrastructure experience.
• Proven technical management and specialist experience working in a complex IT infrastructure environment.
• Professional competency in at least one technical specialization.
• Understanding of other current and emerging technologies.
• Solid experience in developing solutions and making decisions for a team with only minimal management guidance and supervision.
• Track record of building and maintaining relationships at a senior level and have an ability to influence at all levels.
• Ability to listen and articulate ideas verbally and in written form, to a broad range of audiences.
• Ability to ask probing questions and deliver presentations.
• Well-developed analytical, problem-solving, decision-making and critical thinking skills, leveraging both logic and creativity.
• Strong troubleshooting and root cause analysis skills.
• Ability to identify patterns and generate informed ideas.
• Ability to set expectations and understand end-user behaviour.
• Ability and willingness to proactively accept and drive change to accomplish positive collective outcomes.
• Ability to understand strategy and align tactical and strategic work in a well-balanced way to achieve results.

Qualifications: BS in Computer Engineering with 9 years of Experience

• Must have data center experience, certifications in VMware, CISCO.
• Experience in the Infrastructure area with at least 5 full lifecycle implementation projects.
• Experience with business transformation projects and international multicultural projects.
• Ability to lead by example.
• Experience leading a project team and supporting the full lifecycle of projects.
• Experience with lifecycle project planning in an ERP system (SAP).
• Able to take a structured approach to projects with a qualification in PMI or Prince 2.
• Knowledge of industry best practices and standards.
• Strong knowledge of integration across all technologies.
• Strong analytical skills and able to communicate clearly and concisely.
• Must be diplomatic in all interactions as well as a seasoned problem-solver.
• Able to influence and embed change at appropriate levels.
• Flexible and proactive in providing real business solutions.
• Self-directed and capable of delivering time-critical work products.
• Excellent written and oral communication skills.

Qualifications: BA in Business Administration with 10 years of Experience

• Experience in winning work and successful project delivery.
• Capable of understanding client needs and identifying opportunities and solutions.
• Able to connect thinkers.
• Excellent presentation and communication skills.
• Track record of identifying, acquiring, developing and retaining clients.
• Experience in bid leadership.
• Effective collaboration skills.
• Able to set, manage and deliver to budget.

Qualifications: BS in Systems Engineering with 7 years of Experience

• Experience in a Cloud Operations and management role or related position.
• Able to perform analytics on previous incidents to understand root causes and better predict and prevent future issues.
• Able to collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement.
• Ability to design and implement a hybrid architecture using key AWS/Azure technologies, as well as a continuous integration and deployment process.
• Extensive experience with open-source technology, software development and system engineering.
• Able to do Agile/Scrum development.
• Must have MLOps experience.
• Experience in communicating with users, other technical teams and senior management.

Qualifications: BA in Organizational Leadership with 8 years of Experience

• Able to collect requirements, describe software product features, technical designs and product strategy.
• Proven track record of strong analytical and troubleshooting skills.
• Ability to design and implement a hybrid architecture using key AWS/Azure technologies, as well as a continuous integration and deployment process.
• Experience working in cloud ecosystems.
• Experience with incident and response management.
• Excellent Interpersonal, verbal and writing skills.
• Able to accept and adapt to changing priorities.
• Ability to work independently or as part of a team, manage multiple tasks concurrently and meet deadlines.
• Ability to work closely with both the business and development teams globally in resolving issues.

Qualifications: BS in Software Engineering with 6 years of Experience