TECHNICAL SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 22, 2025 - The Technical Professional provides expert-level support in designing, developing, and implementing technical solutions to meet organizational needs. This role demands strong analytical skills, proficiency in relevant technologies, and the ability to collaborate across teams to drive project success. The individual also ensures system performance, troubleshoots complex issues, and stays current with emerging industry trends to maintain technical excellence.

Essential Hard and Soft Skills for a Standout Technical Resume
  • Technical Accounting
  • Financial Reporting
  • Data Analysis
  • Project Management
  • Process Improvement
  • Report Preparation
  • Requirements Analysis
  • GAAP Compliance
  • Technical Documentation
  • Product Design
  • Relationship Building
  • Cross-team Collaboration
  • Effective Communication
  • Team Leadership
  • Customer Advocacy
  • Technical Mentoring
  • Problem Resolution
  • Task Prioritization
  • Stakeholder Communication
  • Training Coordination

Summary of Technical Knowledge and Qualifications on Resume

1. BS in Computer Science with 8 years of Experience

  • Cloud implementation experience with hands-on experience with one or more Oracle cloud modules. (i.e., HDL, HCM Extract, BIP)
  • Ability to lead module workstreams through requirements gathering, future state design, configuration oversight and testing, and deployment execution.
  • Excellent analysis skills and the ability to develop leading practice recommendations based on prior experience.
  • Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills (Word, Excel).
  • Ability to engage effectively at the business and technical level, provide exceptional client service, and demonstrate commitment to continuous learning to stay current.
  • Ability to participate in the development and continuous improvement of the methodologies and toolsets
  • Display accountability and commitment to quality and the timely completion of projects.
  • Must be willing to work nontraditional business hours for client demands.

2. BS in Information Technology with 5 years of Experience

  • Proven ability and experience working well on teams.
  • Aesthetic eye and/or artistic background.
  • Knowledge of, and experience with, 3D modeling/animation software (i.e. Maya)
  • Proven knowledge of and experience with UNIX/Linux and Windows operating systems.
  • Strong scripting language (i.e., Python, Perl) and programming language (i.e., C/C++, Java).
  • Solid database knowledge (i.e., Oracle).
  • Familiarity with film and video post-production and/or computer graphics techniques.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to effectively interact with diverse personalities.
  • Strong time management skills
  • Ability to multitask and prioritize.
  • Proven ability to work autonomously and in team settings.

3. BS in Electrical Engineering with 4 years of Experience

  • Professional and/or post-graduate academic experience related to carbon removal, carbon management, climate change, energy, sustainability, or engineering
  • Experience with research and data synthesis
  • Curious, motivated, and interested to learn more about the rapidly expanding world of carbon removal and climate innovation
  • Experience building relationships and working with partner organizations
  • Excellent business and technical writing and professional verbal communication skills
  • Excellent interpersonal skills and situational awareness
  • Ability to travel globally to industry events and testing activities
  • Ability to thrive and think creatively and calmly in highly fluid situations and under intense schedules and deadlines.

4. BS in Mechanical Engineering with 6 years of Experience

  • Experience working as a business analyst within a data-driven environment.
  • Understanding of the software development life-cycle, across a variety of different delivery methodologies, including Scrum and other Agile methodologies.
  • Strong writer with the ability to explain complex issues clearly and concisely and to translate technical issues to non-technical stakeholders.
  • Broad range of business analysis skills, methodologies, and techniques, including gap analysis, feasibility studies, use case modelling, UML diagramming, etc.
  • Strong ability to work independently and efficiently, prioritize multiple tasks, and execute reliably.
  • Experience in managing and delivering successful complex technology projects.
  • Experience with JIRA or similar work tracking systems.
  • Proficiency in querying languages such as SQL.
  • Enterprise Data Management experience.
  • Financial industry experience.
  • Previous experience as a business analyst.

5. BS in Software Engineering with 4 years of Experience

  • Experience working with enterprise software applications
  • Experience customizing third-party applications through API interfaces, messaging, and other means
  • Strong troubleshooting skills, including the ability to analyze problems and provide resolutions
  • Ability to express oneself clearly in both verbal and written communication
  • Ability to work directly with both customers and Educe consultants to translate user needs into requirements documents and coordinate testing, implementation, and training for these requests
  • Capable of independently researching, analyzing, evaluating, and documenting issues, products, and solutions
  • Experience working with Learning Management Systems or Talent Management Systems
  • Demonstrable ability to resolve complex system or technical issues, often thinking on the feet, and offering multiple creative solutions or options
  • Passionate about customer service, producing high-quality deliverables, and follow-through
  • Strong attention to detail, determined, and solution-oriented
  • Ability to work autonomously, but also within a team environment
  • Comfortable with public speaking and facilitating group discussions with senior executives

6. BS in Industrial Engineering with 10 years of Experience

  • Familiar with various EDI standards such as X12, EDIFACT, Tradacoms, VDA, RosettaNet, and XML standards
  • Familiar with various protocols, including FTP, SFTP, AS2, and SMTP
  • Knowledge of data translation map design and testing methodologies
  • Extensive experience in multiple sets of products and technologies on various multi-tiered B2Bi architectures.
  • Knowledge of Agile, Scrum, Kanban processes and methodologies
  • Experience dealing with high-volume systems and designing solutions for reliability and performance at scale
  • Experience in designing fault-tolerant solutions
  • Business process workflow design and development experience
  • Overall project implementation experience and demonstrated experience managing complex tasks
  • Experience creating functional design documents, troubleshooting complex EDI failures, unit testing, and end-to-end testing methods
  • Cloud-based computing experience, including cloud architecture
  • Solid working knowledge of AWS and MS Azure tools and applications

7. BS in Civil Engineering with 8 years of Experience

  • Experience as a technical designer and at least 1 shipped AAA title
  • Experience shipped content in multiple design areas (levels, systems, encounters, UI, etc.)
  • Experience in pipeline development and process improvement
  • Experience in scripting or programming game content
  • Deep understanding of design workflows in multiple game editors
  • Ability to create design documents for tools and game systems
  • Strong in communication and collaboration
  • Experience with creating content for multiplayer online RPG games
  • Previous design experience for ARPG/Open World/Multiplayer games
  • Previous experience training developers on new practices
  • Ability to author game content using the Lua scripting language

8. BS in Computer Engineering with 10 years of Experience

  • Experience in Technical Theater or Themed Live Show Entertainment.
  • Understanding of the operation and artistic application of several show systems and technology, including audio, special effects, puppets, lighting, show control systems, facilities, and rigging.
  • Demonstrated knowledge and familiarity with the entertainment industry's state-of-the-art technologies.
  • Experience with facility design, engineering, and construction.
  • Strong troubleshooting, problem-solving solving and decision-making skills, often under pressure.
  • Demonstrated leadership, partnering, and strategic planning skills.
  • Strong computer skills (Outlook, Excel, Word, AutoCAD).
  • Experience supporting the creative process by collaborating with other designers, directors, writers, and producers.
  • Ability to be flexible with work schedule, including nights, weekends, and holidays.
  • Willingness to travel domestically and internationally.
  • Proven business management experience.
  • Proven knowledge and proficiency in some or all of the following engineering disciplines, including structural, mechanical, electrical, software, and safety.

9. BS in Data Science with 6 years of Experience

  • Excellent writing and editing skills, including the ability to proofread content for spelling, grammar, punctuation, and style.
  • Strong copyediting skills and the ability to apply various style guides (e.g., Chicago Manual of Style and AP Stylebook).
  • Advanced Microsoft Office skills, including creation and use of templates, content controls, forms, building blocks, and styles.
  • Demonstrated ability to produce large and complex documents using Microsoft Word and Adobe Acrobat in a collaborative and deadline-driven environment.
  • Demonstrated ability to manage and complete multiple activities of varying complexities while adhering to strict deadlines.
  • Strong research skills for fact-checking, background, and reference checks.
  • Experience with content management systems, knowledge management systems, and advanced document processing tools 
  • Demonstrated the ability learning new technologies and applications.
  • Ability to focus on and commitment to detail and accuracy of work.
  • Demonstrated ability to work in a self-directed manner in a highly dynamic, collaborative, and professional environment.

10. BS in Network Engineering with 7 years of Experience

  • English skills in both speaking and writing
  • Network technical knowledge to perform Firewall settings such as (FortiGate, Juniper …), Cisco Layer 2/3 switches, VPN settings, and troubleshooting.
  • Technical knowledge of virtualization technologies.
  • Experience as a Network Engineer/System Administrator
  • Cisco certificate CCNA/CCNP.
  • Previous DBA experience.
  • Understanding communication protocols and routing protocols.
  • Experience with network diagnostic, monitoring, and analysis tools.
  • Solid background in network administration and optimization for large-scale enterprises.
  • Microsoft MCSA/MCSE, Linux-based OS, and/or ITIL certified
  • Proficient in English (Japanese).
  • Good understanding/experience with the Windows platform and applications, such as Active Directory/DNS/Domain Controller.
  • Ability to program a script for daily operation automation
  • Excellent presentation, communication, and problem-solving.
  • Good skills in MS Office 2010,2016 (Outlook, Excel, Word, PowerPoint).

11. BS in Cybersecurity with 5 years of Experience

  • Work experience as a qualified technician
  • In-depth knowledge of mechanical, hydraulic, and electrical systems on Caterpillar equipment or equivalent
  • Knowledge of training delivery with the ability to use adult learning techniques
  • Knowledge of products, attachments, accessories, and modifications for various equipment
  • Proficiency with MS Office applications and internal systems
  • Strong time management, prioritization, and independent problem-solving
  • Solid organizational and customer service skills
  • Ability to concisely and verbally communicate that adapts to specific audiences
  • Excellent public speaking and interpersonal skills

12. BS in Electronics Engineering with 10 years of Experience

  • Software development with experience in a Lead role
  • Experience in developing system architecture
  • Good understanding and knowledge of OOP, MVC programming, and design patterns
  • Deep understanding of Git flow
  • Experience of Backend technologies (NodeJS, Java, Python), Restful API, Database (NoSQL, MySQL), Web Server (Nginx, Apache)
  • Experience with Cloud solutions, including GCP or AWS
  • Great product-oriented mindset
  • Possesses a technical mindset with great attention to detail
  • Passion for exploring and learning new technology
  • High-quality organizational and leadership skills
  • Certified in AWS/Azure/GCP

13. BS in Physics with 5 years of Experience

  • Experience in using AWS Console and AWS CLI commands.
  • Understanding of AWS Features like VPC, EC2, RDS, Lambda, Etc.
  • Experience in using Azure Portal and Azure CLI commands.
  • Understanding of Azure Features like Virtual Network, VM, Storage, Function, Etc.
  • Configuring/monitoring/troubleshooting experience of managing Red Hat, CentOS, and Ubuntu.
  • Mid-to-high level fluency in English.
  • Strong analytical, problem-solving solving and negotiation skills.
  • Excellent communication and presentation skills.
  • Customer-facing experience.
  • Good command of English.

14. BS in Mathematics with 9 years of Experience

  • Demonstrated success in building and leading full-stack development teams
  • Experience managing direct reports
  • Exceptional written and oral communication skills.
  • Comfortable leading meetings and presenting in front of groups of colleagues or clients.
  • Strong problem-solving skills, ability to evaluate and solve complex problems in conventional and non-conventional ways
  • Proven ability to thrive under tight deadlines while successfully supporting multiple projects of varying size and complexity
  • Background in the execution of DevOps methodologies and continuous integration
  • Experience guiding teams through the full software development life cycle
  • Ability to build strong bonds with employees to foster open, honest, and candid communication
  • Prior experience in a Lead Developer role, providing technical guidance to teams of full-stack developers

15. BS in Statistics with 10 years of Experience

  • Technical marketing experience working on data center networking products
  • Excellent written and verbal interpersonal skills, including the ability to author original content (both written and presentations)
  • Ability to influence and work with an elite team of hardware and software engineers
  • Strong leadership skills and a creative and collaborative attitude
  • Self-motivated individual who can work through a problem from start to finish
  • Excellent presentation and storytelling skills to engage customers, press, and analysts
  • Proven ability to think creatively and innovatively, have an aptitude to thrive in a high-energy, dynamic environment
  • Technical marketing/management experience with large-scale networking solutions targeted at public/private cloud
  • Experienced in creating compelling Networking collateral, writing blogs on, and speaking publicly about data center networking innovations
  • Knowledgeable about deploying automated network infrastructure in public/private clouds
  • Experience with open source networking projects
  • Public cloud and hybrid cloud experience in the Enterprise context
  • Background with container-centric application deployments and lifecycle management

16. BS in Biomedical Engineering with 9 years of Experience

  • Experience managing and coordinating between cross-functional technical teams.
  • Experience as a technical individual contributor.
  • Experience with operating systems internals and administration (e.g., filesystems, inodes, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN).
  • Experience working with critical systems and operations within a distributed organization.
  • Experience leading people through change with an ability to adjust to rapidly changing technology and make decisions with limited information.
  • Track record of identifying opportunities to improve team efficiency and effectiveness through automation.
  • Excellent organizational, communication, leadership, and customer service skills.
  • Ability to prioritize and manage across multiple sensitive initiatives.

17. BS in Environmental Engineering with 7 years of Experience

  • Experience in a production/development environment.
  • Familiarity with programming and/or scripting languages (e.g., C++, Python).
  • Strong understanding of software development and project management processes and practices.
  • Strong ability to work with various producers, developers, and testers across multiple studios and projects.
  • Experience working with distributed teams and facilitating effective virtual and in-person meetings.
  • Familiarity with Agile Development methodologies.
  • Experience with Microsoft Office (emphasis on Excel), Hansoft, JIRA, Confluence, and other project tracking and bug database software.
  • Excellent organizational and prioritization skills, attention to detail, process knowledge, and ability to multitask.
  • Strong verbal and written communication skills and the ability to communicate effectively across product, development, and management teams.

18. BS in Chemical Engineering with 8 years of Experience

  • Extensive customer and field experience
  • Exceptional written and oral communication skills
  • Extensive experience with enterprise and service provider solutions
  • Prior experience in technical marketing, product management, or as a Sales Engineer
  • Software development or scripting capabilities in Cloud, Machine learning, Big Data, and Data Fabric
  • Driven, with an entrepreneurial spirit and sense of urgency.
  • Must be resourceful, proactive, and aggressive
  • Highly organized, detail-oriented, and possessing a high level of integrity
  • Team player who works well in collaborative situations and start-up environments
  • Natural leadership skills and the ability to work with diverse teams in a global setting across the company.
  • Experience and proven track record in technical marketing, product management, customer support, or equivalent technical role
  • Experience in writing technical documents and/or creating technical web content

19. BS in Game Design with 7 years of Experience

  • Ability to successfully manage several projects simultaneously while balancing the workload and constraints of each.
  • Hands-on development experience, specifically enabling, optimizing, and supporting Mainframe workloads.
  • Development experience specifically with cloud and legacy application modernization
  • Must have excellent verbal and written communication skills to work across teams to develop and implement complex projects.
  • Experience with the Agile/Scrum framework.
  • Knowledge and experience with the automotive Supply Chain.
  • Ability to mainframe application modernization.
  • Knowledgeable in SOX controls and associated audit procedures.

20. BS in Aerospace Engineering with 6 years of Experience

  • Corporate and or search firm recruiting experience, including sourcing and full life cycle recruiting.
  • Experience in a candidate generation capacity.
  • Experience recruiting for technical roles
  • Experience managing and prioritizing multiple searches, projects, and client relationships, as well as building reports and utilizing a variety of recruiting plans and tools.
  • Strong client focus and commitment to continuous improvement
  • Ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer.
  • Strong analytics, with the ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team.
  • Experience recruiting for Applied Science and Machine learning roles
  • Experience supporting client groups across multiple locations.
  • Excellent written and verbal communication skills.
  • Familiarity with the local technical talent landscape.

21. BS in Geospatial Science with 5 years of Experience

  • Excellent oral and written communication skills, savvy in using all Microsoft products
  • Ability to interface effectively at all levels of an organization
  • Ability to show sound judgment, tact, and diplomacy when dealing with internal and external customers
  • Be able to handle confidential and proprietary information with sensitivity
  • Must possess self-motivation, enthusiasm, a positive attitude, and perform as a team player
  • Sales experience working in a role related to the bioproduction process
  • Must possess a strong understanding of customer challenges and solution development
  • Must demonstrate previous success in a customer-facing role
  • Previous experience working with distributor partners

22. BS in Materials Science with 4 years of Experience

  • Knowledge of LAN, WAN, Wireless, and Datacenter technologies
  • Familiar with Ethernet standards and fiber connectivity
  • Knowledge of IP routing and switching
  • Packet-level understanding of network traffic
  • Solid knowledge of MPLS and VPN technologies
  • Solid understanding of the OSI model and networking protocols
  • Knowledge of network technologies at the level of Cisco CCNA, CCNP
  • Ability to create technical diagrams and other network-related documentation
  • Be capable of self-directed work, showing strong client relationship skills, and be focused on driving the complete network project
  • Ability to handle multiple priorities

23. BS in Applied Physics with 7 years of Experience

  • Civil project management experience
  • High level of knowledge of AutoCAD, HydroCAD, and other hydrologic modelling software
  • Prior technical writing experience, including proposals, emails, and design submittals
  • Thorough knowledge and understanding of typical permitting processes
  • Experience with innovative products in the Geosynthetics and Stormwater Management space
  • Strong computer proficiency, including the use of Microsoft applications and navigating multiple software systems
  • Basic reporting experience using Excel, including sorting, filtering, and data compilation
  • Demonstrated relationship building, customer service, and interpersonal skills
  • Ability to be flexible, adaptable, and multitasking skills needed, including the ability to balance multiple urgent requests
  • Excellent interpersonal skills, including written and oral communication skills, and the ability to communicate ideas in both technical and user-friendly language

24. BS in Software Development with 6 years of Experience

  • Experience with technical sales or R&D in the dairy space.
  • Excellent follow-through, problem-solving, and organizational skills.
  • Proficient knowledge of CROPP/Hiring Company products and dairy components.
  • Excellent computer and communication skills.
  • Proven leadership abilities with people management and motivation.
  • Excellent organizational and time management skills, close attention to detail, and the ability to effectively handle multiple priorities.
  • Ability to develop strong relationships with customers’ key personnel.

25. BS in Information Systems with 7 years of Experience

  • Must have sales experience with capital equipment and/or projects in the food and beverage industry
  • Technical sales experience in the sanitary or liquid process experience in food, beverage, dairy, bio-pharmaceutical, or personal care industries
  • Good communication skills with a strong technical aptitude/knowledge
  • Highly motivated, self-starter, and strong work ethic
  • Strong communicator with people skills and computer skills (Word, Excel, PowerPoint, Outlook, Salesforce, or similar CRM platform)
  • Be self-directed and comfortable working independently
  • Possess time management and problem-solving skills
  • Be able to create a workable and effective prospecting and self-directed KPI plan
  • Basic understanding of the sanitary process industry regulations
  • Comfortable traveling throughout the designated territory
  • Experience with Anderson Instruments, Fristam Pumps, and Südmo Valves
  • Background in the Sanitary Processing Industry, through sales/distribution or actual in-plant production/management experience

26. BS in Engineering Technology with 8 years of Experience

  • Experience selling Leviton high voltage products or comparable experience selling similar products
  • Experience selling high voltage plugs, receptacles, connectors, and switches
  • High level of technical expertise, demonstrated by a technical degree and/or several years of proven experience in a highly technical industry
  • Experience in the construction industry, industrial premise build-outs
  • Possess strong leadership, relationship-building, and relationship management skills
  • Outstanding oral, written, and verbal communication/presentation skills as well as negotiation skills
  • Ability to focus on developing and driving specifications throughout a sales cycle in a Team environment
  • High level of comfort in communicating with every level of an organization, from top-level executives to field personnel
  • Be able to transition in and out of complex accounts during a sales cycle
  • Knowledgeable with Day 1 construction, Day 2 support, and MRO in an industrial/commercial facility's life cycle
  • Proficient knowledge of Microsoft Office software, including Word, Excel, and PowerPoint

27. BS in Computer Information Systems with 4 years of Experience

  • Good technical knowledge and skills on the Company’s products and services.
  • Ability to demonstrate logical thinking process to troubleshoot and leverage materials and internal resources to resolve situations.
  • Good organizational skills and ability to set priorities and manage time effectively.
  • Good level of customer relationship management skills.
  • Good communication, analytical, critical thinking, and problem-solving skills.
  • Customer-oriented, personable, and a team player.
  • Field service experience in medium industrial or commercial equipment.
  • Be able to work independently with minimum supervision

28. BS in Systems Engineering with 5 years of Experience

  • Must be bilingual with written and verbal fluency in both English and French.
  • Auto, Powersports, Ag, Heavy Equipment, Marine dealership technician experience
  • Demonstrated leadership and coaching skills.
  • Strong desire to deliver industry-leading vehicle technical service and build strong dealer relationships.
  • Highly motivated, detail-oriented, self-starter with the ability to work under pressure individually or in a team environment.
  • Strong ability to methodically evaluate complex problems and provide recommendations for resolution.
  • Excellent written and verbal communication skills (English and French).
  • Ability to articulate thoughts and ideas.
  • Strong track record of managing difficult conversations under contentious circumstances.
  • Ability to adapt and work well under pressure, and the ability to manage confidential information.
  • Proficient PC skills, including Microsoft Word, PowerPoint, and Excel.

29. BS in Mechatronics Engineering with 9 years of Experience

  • Experience in leading service teams
  • Experience with computer systems and the Microsoft Suite.
  • Experience working in a laboratory environment
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills (English)
  • Excellent leadership, program, and project management skills
  • Experience working directly with customers to resolve process and product issues
  • Experience with leading remote personnel
  • Strong organizational and time management skills
  • Previous experience with strategic business development and improvement.

30. BS in Robotics Engineering with 4 years of Experience

  • Tangible and demonstrable customer-facing experience.
  • Ability to work cross-market and build strong connections within a company/team.
  • Demonstrable project management skills.
  • Excellent communication skills
  • Strong impact and influence skills across different business interlocutors.
  • Strong communication skills, able to provide engaging and structured training and coaching
  • Skilled in the use of structured problem-solving techniques.
  • Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e., Salesforce), and other sales/engineering-related tools
  • Knowledge and understanding in sustainability (energy savings, water reuse, net zero, etc.) 

31. BS in Computational Science with 5 years of Experience

  • Experience in Technical Solutions Consulting
  • Ability to learn quickly and adapt even more quickly
  • Ability to manage competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
  • Highly developed interpersonal and written/spoken communication skills.
  • Be able to maintain strong relationships both internally and with clients.
  • Possess a comfort level in front of audiences, sharing the knowledge, and presenting the solutions.
  • Maintain a passion to constantly learn and grow the technical and social skills.
  • Experience with Salesforce
  • Strong technical understanding of SaaS software solutions.

32. BS in Telecommunications Engineering with 7 years of Experience

  • Corporate and/or executive recruiting experience
  • CTS/ATS experience with sourcing, tracking, and managing candidates.
  • Strong communication skills, organizational and negotiation skills, with a keen focus on delivering business results
  • Experiencing managing and prioritizing multiple strategic searches, projects, and client relationships
  • Experience building and driving talent sourcing initiatives
  • Experience working with recruiting and people-related tools and systems, including applicant tracking systems, resume databases, internet sourcing tools, and complex spreadsheets
  • Strong client focus and commitment to continuous improvement
  • Ability to proactively network and establish effective working relationships, must pursue conscious cost-containment efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer
  • Self-sufficiency and an ability to work with little direct supervision
  • Strong consulting skills and demonstrated ability to work in a team environment, as a team leader and member

33. BS in Software Systems Engineering with 6 years of Experience

  • Experience in Voice Technologies, especially in Avaya Voice.
  • Good understanding and hands-on experience on Avaya CM and Aura Messaging 6.x and 7.x
  • Good understanding and hands-on experience with Avaya SM/SMGR/SBC server architecture and functionality
  • Good understanding of Avaya Legacy systems.
  • Good understanding of Avaya H.323 and SIP endpoint Registration and Troubleshooting
  • Must be able to add stations, Trunk groups, Route patterns, and ARS/AAR table.
  • Good understanding of AAM Voicemail services and user provisioning
  • Good understanding of VoIP, H.323, and SIP services
  • Good understanding of Audiocodes SBC and gateways
  • Good understanding of integration of third-party apps such as CDR, RightFax, Directory Services, Paging Services, and WallBoards

34. BS in Web Development with 5 years of Experience

  • Experience in a customer-facing technical support environment would suffice.
  • Technical support experience in a customer-facing role.
  • Supervisory or team lead experience within a customer support technical environment.
  • Experience in a contact center.
  • Field services business experience.
  • Proficiency in Microsoft Office, Outlook Email, and Excel spreadsheets.
  • Professional in Salesforce, including case management, creating dashboards, and reports for KPI's.
  • Prior knowledge of working with Linux.
  • Ability to be in a seated position for a minimum of eight hours per day.
  • Frequently use hands and arms, stand, and walk.

35. BS in Computer Forensics with 4 years of Experience

  • Must possess excellent verbal and written communication skills
  • Project management, Client Services, or Support experience
  • T-SQL and MYSQL skills or a strong appetite to learn
  • Strong planning, logical thinking, time management, verbal/written communications, decision making, and organizational skills
  • Ability to operate under minimal supervision in a high-pressure/fast-paced environment
  • Flexibility to change and quick to adapt.
  • Experience with back-end/database programming
  • Experience working with APIs and Postman
  • Familiarity with the AWS platform

36. BS in Embedded Systems Engineering with 3 years of Experience

  • Previous experience in a technical support call centre environment
  • Proficient with MS Office Suite (Word, Outlook, Excel, etc.)
  • Exceptional ability to listen, communicate, understand, and respond
  • Ability to work independently, as well as with close supervision
  • Personal motivation, excellent organizational skills, and exceptional time management skills
  • Ability to take responsibility for achieving a set of goals and targets
  • Excellent team spirit, desire to help others
  • Ability to handle multiple tasks at once
  • Ability to build strong relationships with clients
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