What Does A Technical Do?

WHAT DOES A TECHNICAL DO?

Published: Dec 22, 2025 - The Technical Professional provides expert-level support in designing, implementing, and maintaining technical systems and solutions to meet business needs. This position involves collaborating with cross-functional teams, troubleshooting complex technical issues, and ensuring systems operate efficiently and securely. The individual contributes to continuous improvement initiatives, stays current with industry trends, and mentors junior staff to foster technical growth within the organization.

A Review of Professional Skills and Functions for Technical

1. Technical Accountant Duties

Exception Handling: Exception-based handling of accounts with a focus on data quality and driving value through active application of client segmentation
Technical Verification: Technical verification of accounts within the context of the validation framework and contract wording
Account Processing: Account processing per established guidelines/processes, which may include escalations to claims operations
Balance Settlement: Balance settlement with external clients according to reinsurance terms and agreements
Receivable Collection: Timely collection of accounts receivable, management of financials within the portfolio assigned in collaboration with the RLM Cash Team
Priority Management: Ensure that agreed priorities, deadlines, and service standards are achieved
KPI Achievement: Achieve target KPIs (Key Performance Indicators)
Service Enhancement: Constantly look to enhance service standards and quality
Data Analysis: Proactive investigation, analysis, and interpretation of processed accounting information with root cause identification
Stakeholder Reporting: Regular reporting to the supervisor and internal stakeholders
Information Sharing: Share information with other team members and work cross-functionally
Data Quality Control: Data quality control and risk management-related activities according to internal guidelines

2. Senior Technical Accountant Responsibilities

Financial Reporting: Prepares and coordinates complex financial reports and financial information to assist with the timely and accurate completion of SEC filings, such as 10-Ks and 10-Qs
Financial Analysis: Compiles and analyzes financial results and assists in preparing analyses for senior leadership
Equity Reporting: Prepares equity accounting and reporting, including duties related to annual equity grants, restricted stock vesting, and monthly recording of share-based compensation expense
Equity Statement: Prepares the quarterly consolidated statement of stockholders' equity and comprehensive income
Compensation Forecasting: Assists in the forecasting process related to share-based compensation and diluted shares
Hedging Evaluation: Assists the treasury department in evaluating and reporting the Company’s derivatives and hedging activity
Process Optimization: Evaluates current business processes and offers solutions for optimization
Cross Collaboration: Collaborates with individuals across the organization to plan for and achieve finance initiatives
Transaction Support: Assists in projects, including business acquisitions, divestitures, and other actual or proposed transactions
Accounting Research: Identifies accounting problems, researches possible solutions, and forms conclusions to present to management
Control Compliance: Assists in evaluating, recommending, and maintaining compliance with internal controls

3. Technical Accounting Manager Functions

Accounting Compliance: Be responsible for the Group’s accounting principles and compliance with IFRS
Technical Analysis: Ownership of all technical accounting analysis to ensure compliance with requirements, including preparation of technical accounting memos and provision of technical advice
Issue Reporting: Contributor in the reporting of technical accounting issues to the Audit and Risk Committee
Policy Update: Ensure applicable policies and guidelines are updated in the company’s financial manual
Acquisition Support: Ownership of technical accounting in areas related to acquisitions and support in financial due diligence processes
Report Contribution: Contributor to the consolidation process and quarterly and annual reports
Standards Analysis: Analyze new and proposed accounting standards and determine the impact on the company
Principle Training: Implement and train teams on changes in accounting principles or internal policies
Finance Partnering: Accounting technical business partner to the group and local finance teams, and stakeholders
Project Participation: Participate in and support various projects

4. Junior Technical Analyst Overview

Client Data: Work across multiple clients and with large datasets
Dataset Review: Accurately and consistently review the quality of large customer datasets
Data Identification: Identify incomplete and diverse datasets, pinpointing data issues that may affect accuracy and completeness
Output Analysis: Analyse the output from the data quality solutions to ensure it meets the client's objectives
Insight Extraction: Identify actionable insights from datasets to help solve the client’s data quality challenges
Insight Reporting: Create insightful and repeatable reporting to demonstrate the improvements and findings
Ruleset Management: Help define and manage rulesets and scorecards for the data quality products
Data Maintenance: Maintain static data within the data quality products, both proprietary and third-party
Product Research: Assist in the research for product and feature development
Statistical Modelling: Use statistical techniques to test and model predictive relationships
Quality Control: Provide quality control during the implementation of new products or features

5. Technical Architect Details and Accountabilities

Framework Usage: Use software frameworks and patterns
Software Migration: Application software upgrade/migration activity
Application Development: Work with operations and architecture groups, developing scalable and supportable applications
Customer Understanding: Understand customer needs to make sound judgments
Detail Problem-Solving: Pay attention to detail and demonstrate problem-solving capability to develop and deliver quality applications
Solution Deployment: Utilise tools and practices to build, verify, and deploy solutions in the most efficient ways, enhancing the tech division's capabilities
Code Quality: Write high-quality, well-tested code in one or more languages, such as Java
Tool Automation: Build automation and versioning tools
Platform Knowledge: Acquire an understanding of Platform architecture and technology
Agile DevOps: Have knowledge of Agile and DevOps concepts

6. Technical Assistant Roles

Handover Input: Update/input information into the handover system/register
Pack Compilation: Compile information packs with correct documents and drawings (aligned to progressive assurance checklists)
Checklist Support: Assist in obtaining client signatures on progressive assurance checklists within the time period set
Query Resolution: Resolve documentation queries
Documentation Tracking: Track the progress of all project documentation required for handover
Access Management: Manage and control access to the handover shared area
Data Gathering: Gather and manage data/documentation required for handover and organise sentencing meetings
Register Population: Work closely with Document Control to populate the handover register
Handover Preparation: Assist the Handover Manager in preparing for progressive handover, e.g., set up meetings with appropriate stakeholders
Engineering Coordination: Work closely with Project Engineering Managers
Assurance Review: Ensure progressive assurance of handover documentation is undertaken

7. Technical Assistant Additional Details

Measurement Execution: Performance of measurements (thermal, electrical, optical) with the focus on electrical measurements.
Lab Ownership: Take ownership of lab equipment within the department.
Process Improvement: Propose improvements regarding efficiency in the work process.
Process Introduction: Introduces new supporting processes.
Tool Decision: Decides on the desirability of using and making tools and accessories.
Service Delivery: Delivers generic services to optimize development output.
Root Analysis: Performs root cause analysis and initiates changes.
Instruction Formulation: Formulates instructions and task specifications.
Sample Handling: Shipment of samples to customers (together with the on-site expedition company), replenishment of samples, and maintenance of the equipment in the sample room.
Engineer Assistance: Assist development engineers/project leaders/design-in and application engineers in carrying out their work.

8. Technical Business Analyst Essential Functions

Requirement Gathering: Gathering technical requirements to help solve some of the most exciting problems for the clients
Architecture Analysis: Leading analysis to clearly and accurately document architecture, system integrations, and data models, utilising appropriate tools
System Design: Working within multi-disciplinary teams to design high-level integrations between systems and applications with architects and technical leads
Integration Documentation: Being comfortable documenting integrations using system modelling tools and techniques (e.g., sequence diagrams, activity diagrams, class diagrams) and designing API catalogs
Cross Collaboration: Collaborating with developers and design teams to clarify requirements across disciplines to innovate and deliver digital solutions
Impact Assessment: Assessing the technical impacts and other business or change impacts that come as a result of the solutions and integrations produced
Gap Analysis: Delivering gap analysis between current and proposed implementations
Design Awareness: Having awareness of integration design and wider project architecture goals, and how these may impact the design and work within delivery teams
Process Improvement: Continuously improving technical processes and ways of working
Tech Awareness: Proactively staying up to date with the latest technology and best practices about integration, analysis, and software delivery, and understanding how these can be leveraged for the clients
Team Contribution: Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

9. Technical Director Role Purpose

Client Engagement: Actively participating in client engagement and business development opportunities in pursuit of future work for the business
HV Engineering: Leading engineering activities for HV Cable/Substation projects (i.e., cable ratings calculations, CAD cable route, and plant drawings)
Design Coordination: Day-to-day coordination with allocated design teams, including protection and control, civil engineers, and CAD technicians
Site Activities: Performing site-related activities (i.e., surveys, quality assurance)
Input Processing: Processing of inputs being provided by other departments and external groups, such as survey/geotechnical, transport, and environmental
Project Delivery: Contributing to the delivery of consultancy projects, delivering on time and to budget
Design Compliance: Ensuring the design meets all the client’s scoping requirements and complies with their technical specifications
Engineering Review: Conducting engineering reviews, quality assurance checks, and approval of design drawings, reports, construction programmes, and other deliverables
Review Attendance: Attending Design Reviews, Hazard Reviews, and other related meetings
Client Contact: Acting as the main point of contact with the client during the various design phases
Engineer Mentoring: Managing, mentoring, and training of the young engineers

10. Technical Editor General Responsibilities

Content Drafting: Draft content for internal or external communications, including but not limited to announcements, publications, newsletters, presentations, thought leadership articles across various media regarding legislative or regulatory guidance, and other industry topics.
Guidance Analysis: Research, analyze, and interpret legislative or regulatory guidance to create content for communications.
Helpdesk Support: Maintain technical and industry knowledge and understanding by providing helpdesk support on retirement plan or IRA technical topics via the phone to internal and/or external clients.
Knowledge Development: Enhance technical and industry knowledge through continuing education on related topics by attending training or through industry programs.
Client Training: Draft and conduct training for internal or external clients.
Document Review: Review, analyze, or draft retirement documents and related notices and forms.
Procedure Audit: Conduct audits of clients’ procedures and practices.
Correction Preparation: Calculate and prepare IRS and DOL corrections for clients.

11. Technical Manager Key Accountabilities

Team Management: Manage the technical team to ensure all KPI targets are met.
Specification Provision: Provide accurate and timely product specifications, documented work instructions, and visual guides to the manufacturing and warehouse teams.
Quality Monitoring: Monitor the quality of raw materials, WIP, and finished products through chemical, microbiological, and sensory analysis using HACCP principles.
System Maintenance: Development and maintenance of LQC and QA systems to deliver safe, legal products of the right quality to BRC technical standard requirements.
KPI Reporting: Monitor and report on key quality KPI’s every week.
Site Auditing: Audit of glass, hygiene, good manufacturing practice, and buildings to an agreed schedule.
Technical Contact: Act as the site technical contact for all customers and external bodies, e.g., EHO and Trading Standards.
Complaint Reduction: Drive reduction in customer complaints through monitoring, reporting, and agreed action plans with the manufacturing team.
Team Communication: Communicate effectively with the team through daily briefings and regular meetings, and communication.
Nonconformance Reporting: Report of non-conformances from audits and follow-up with relevant departments.
Technical Responsibility: Be responsible for the site's Technical matters.

12. Technical Specialist Roles and Details

Client Consultancy: Client engagement and technical consultancy to develop a deeper technical relationship with clients
Sales Strategy: Work efficiently and strategically with the regional sales team to define the appropriate sales strategy for each client and opportunity.
Best Practice: Ensure that best practices are shared across all accounts and opportunities
Pain Identification: Identify pain points and match the right offerings to each account and opportunity
Solution Review: Review and provide feedback effectively on the relevance of those solutions
Value Definition: Define value proposition and the appropriate sales approach for each client and internal strategy
Value Enablement: Enable the sale of higher value delivery models and, with that, higher value commercial outcomes.
XaaS Development: Develop and drive the path towards anything as a service (XaaS) models
Client Collaboration: Collaborate with technical leaders of clients in sales and delivery, and jointly provide ideas and solutions to clients' problems.

13. Technical Trainer Responsibilities and Key Tasks

Training Facilitation: Facilitates classroom, shop, and field training programs.
Performance Evaluation: Conducts performance evaluations for participants.
Discipline Learning: Learn multiple industry disciplines to facilitate thorough training.
Individual Training: Provides individualized training/re-training to aid in the development and enhancement of job skills and technical knowledge.
Technical Expertise: Serves as a technical expert in the areas of assigned expertise.
Trend Awareness: Keeps abreast of new trends and technology in the field of expertise.
Technical Consultation: Provides technical subject matter consultation and troubleshooting for projects and field work.
Program Design: Designs, develops, revises, and implements technical training program content and structure.
Schedule Development: Develops annual training schedule and arranges program logistics.
Program Evaluation: Evaluates program effectiveness regularly.
Safety Instruction: Teaches, demonstrates, and models safe work practices at all times.
Site Inspection: Conducts site visits to ensure proper procedures and practices are being followed in all operational areas.
Equipment Research: Researches, analyzes, evaluates, and recommends new equipment to management.
Strategy Partnership: Partners with the business unit to develop and implement the company's technical training strategy.
Data Research: Researches, interprets, and presents statistics and data relating to training, including designing data collection and communicating through reports and proposals.
Budget Recommendation: Recommends budgets, procures, maintains, and operates specialized equipment not normally provided to or operated by field personnel.

14. Technical Writer Duties and Roles

Scope Coordination: Work with Product Managers to determine the scope of the work required and deadlines.
Clinical Consultation: Consult with the clinical team to ensure documents are clinically and accurately relevant.
Standup Updates: Attend Standups to provide updates
SOP Compliance: Follow documented SOPs for creating documents and storing them
Brand Alignment: Work with the team to ensure the appropriate logos and other branding are current and appropriate
Fast Adaptation: Work in a fast-paced environment that is continually changing.
Document Development: Develop comprehensive documentation that meets organizational standards
Product Understanding: Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
User Content: Write user-friendly content that meets the needs of the target audience, turning insights into language that sets the users up for success
Info Gathering: Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Repository Management: Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

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