Job Summary: 

• Learn about what drives customers' business.
• Support their current and future business goals by creating clear, open communication channels.
• Ensure all documentation processing is performed according to client requirements in an accurate and timely manner.
• Communicate in a prompt, professional manner, and document exceptions.
• Review Work Instructions periodically and update to reflect changes and ensure compliance with the QMS/ISO.
• Manage and monitor exceptions (IE client query and exams).
• Pursue continuous improvement opportunities.
• Ensure all customer requests are completed in accordance with Canadian and KN regulations.
• Maintain frequent contact and visit customers, participate in customer meetings and Quarterly Business Reviews.
• Develop new business opportunities in conjunction with the local sales team.
• Liaise with the sales team in order to understand customers' needs and expectations.

Skills on Resume:

• Customer Relations (Soft Skills)
• Business Development (Hard Skills)
• Document Management (Hard Skills)
• Professional Communication (Soft Skills)
• Quality Compliance (Hard Skills)
• Exception Handling (Hard Skills)
• Process Improvement (Soft Skills)
• Regulatory Knowledge (Hard Skills)

Job Summary: 

• Support the SOP/CP (customer profile) creation within the KN organization and update the system Business Profile.
• Maintain an open-minded approach when faced with customer issues, and facilitate solutions with appropriate counterparts.
• Follow up consistently (internally and externally) and document issues.
• Create a 360-degree view of the customer with the ultimate goal of turning a negative experience into a positive experience for the customer.
• Gather of claim documents and facts whenever claims occur.
• Take responsibility to ensure the smooth flow of the movement of shipments, resolving any discrepancies in the movement.
• Arrange for transport/shipping documentation and oversee the scheduling and dispatching of goods and monitor the movement of goods.
• Arrange pickup and delivery of goods.
• Communicate and coordinate with Sea freight carriers, truckers, customs brokers, other service providers and Kuehne, Nagel offices.
• Arrange rush payments and collect COD payments.
• Data entry and ensuring data quality.
• Response to possible service issues.
• Follow policies, procedures and standards to ensure compliance.

Skills on Resume:

• SOP/CP Management (Hard Skills)
• Problem Solving (Soft Skills)
• Customer Experience (Soft Skills)
• Claim Handling (Hard Skills)
• Shipment Coordination (Hard Skills)
• Logistics Communication (Soft Skills)
• Payment Processing (Hard Skills)
• Policy Compliance (Hard Skills)

Job Summary: 

• Liaise with suppliers from the Far East, the Middle East and Europe.
• Ensure that shipping documents received are processed in a timely manner.
• Liaise with the Buying and Merchandising teams on shipping documents.
• Ensure that data submitted by suppliers is reviewed by the B&M teams.
• Process shipment dates with various freight forwarders, ensuring the product is shipped on time.
• Accurately track shipments and liaise with the warehouse to arrange a delivery.
• Manage the import documentation from suppliers, mainly invoices and packing lists.
• Make sure files and documents are clear and organised.
• Prepare documents for clearance through HMRC.
• Issue commodity codes for clearance and maintain the commodity code database.
• Ensure B&M teams are applying the correct duty rates, beneficial, not essential.
• Assist the Import Management team with various tasks.
• Ensure Suppliers are following the correct procedures and flagging any non-compliance around documentation, shipping, etc.

Skills on Resume:

• Supplier Liaison (Soft Skills)
• Document Processing (Hard Skills)
• Team Coordination (Soft Skills)
• Shipment Scheduling (Hard Skills)
• Shipment Tracking (Hard Skills)
• Import Documentation (Hard Skills)
• Customs Clearance (Hard Skills)
• Compliance Monitoring (Hard Skills)

Job Summary: 

• Evaluate and process import documents and work with customs brokers to obtain all customs releases for import shipments.
• Assist supervisors in resolving all transaction issues.
• Maintain status report for all shipments and maintain knowledge on all technical issues for brokers.
• Collaborate with various departments for the release of all goods from customs.
• Collaborate with freight forwarders and administer the appropriate movement of all goods.
• Supervise all freight flow and ensure clearance and delivery of all imported goods.
• Work with freight carriers/brokers to ensure the arrival of all goods within the required timeframe.
• Evaluate all import transportation and assist in the approval of all invoices for payment.
• Prepare and process all import documents and broker invoices.
• Manage all container shipments in coordination with freight carriers and customers.
• Responsible for computer data entry and Excel spreadsheets.

Skills on Resume:

• Import Documentation (Hard Skills)
• Issue Resolution (Soft Skills)
• Shipment Status Tracking (Hard Skills)
• Customs Coordination (Hard Skills)
• Freight Management (Hard Skills)
• Invoice Processing (Hard Skills)
• Data Entry (Hard Skills)
• Spreadsheet Management (Hard Skills)

Job Summary: 

• Create purchase orders for international products using the appropriate lead time to ensure the customer's needs are met.
• Work closely with customs brokers and freight forwarders.
• Ensure shipments are cleared and delivered to various destinations.
• Collect all import documentation needed per government regulations in a timely manner.
• Ensure documentation is free of errors and compliant with Customs and other governmental agencies.
• Track shipments, ensuring a timely departure, provide pre-alerts, arrival notices, and issue delivery instructions to customs brokers.
• Ensure that empty containers are returned to the port terminals to avoid extra charges (i.e., detention and demurrage).
• Review vendor invoices for accurate pricing and subsequent payment approval.
• Work closely with customs brokers to confirm the appropriate duty rate for each shipment.
• Work with freight forwarders to obtain competitive rates.

Skills on Resume:

• Purchase Orders (Hard Skills)
• Customs Coordination (Hard Skills)
• Shipment Delivery (Hard Skills)
• Import Docs (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Shipment Tracking (Hard Skills)
• Invoice Review (Hard Skills)
• Rate Negotiation (Hard Skills)

Job Summary: 

• Utilize quality carriers and obtain competitive rates. 
• Provide for reference only.
• Consult current legislation in the jurisdiction to create policies and procedures for the organization.
• Develop new and maintain existing relationships with warehouse partners.
• Create invoices to chargeback the appropriate party for extra charges. 
• Provide unparalleled service to internal and external customers/partners.
• Provide solutions and/or alternatives.
• Follow up to ensure resolution in a timely manner.
• Coordinate with warehouses and trucking companies to ensure the timely delivery of orders.
• Maintain a great professional relationship with vendors and customers, even when those counterparties are being difficult. 
• Effectively communicate internally and externally at all levels of the organization.

Skills on Resume:

• Carrier Sourcing (Hard Skills)
• Policy Development (Hard Skills)
• Warehouse Relations (Soft Skills)
• Invoice Processing (Hard Skills)
• Customer Service (Soft Skills)
• Problem Solving (Soft Skills)
• Order Coordination (Hard Skills)
• Professional Communication (Soft Skills)

Job Summary: 

• Handle starts to finish shipments for all modes of transport or a large key account.
• Arrange import operations.
• Arrange payment of freight.
• Maintain communication with clients through all phases of the shipment journey.
• Liaise regularly with overseas offices, partners, agents and clients.
• Liaise with the warehouse department.
• Ensure goods are booked into the warehouse prior to arrival.
• Prepare nda provide documents to customers in accordance with the terms of shipment standard operating procedures.
• Responsible for custom clear shipments.

Skills on Resume:

• Shipment Management (Hard Skills)
• Import Operations (Hard Skills)
• Freight Payment (Hard Skills)
• Client Communication (Soft Skills)
• International Liaison (Soft Skills)
• Warehouse Coordination (Hard Skills)
• Document Preparation (Hard Skills)
• Customs Clearance (Hard Skills)

Job Summary: 

• Review documents for customs entry filing.
• Responsible for the classification of merchandise.
• Responsible for ISF Filing.
• Fill various entry types to include entries with FDA, Lacey Act, etc.
• Responsible for obtaining delivery quotes.
• Check/verify shipment availability and dispatch truckers.
• Enter vendor invoices and billing customers.
• Proactively handling any challenges in day-to-day operations.
• Adapt to changes that enable increases in productivity and profitability.

Skills on Resume:

• Doc Review (Hard Skills)
• Merchandise Classification (Hard Skills)
• ISF Filing (Hard Skills)
• Regulatory Entries (Hard Skills)
• Delivery Quotes (Hard Skills)
• Shipment Dispatch (Hard Skills)
• Invoice Billing (Hard Skills)
• Ops Problem Solving (Soft Skills)

Job Summary: 

• Responsible for validating billing.
• Responsible for arranging delivery.
• Transfer files to the brokerage.
• Responsible for arrival confirmation.
• Responsible for assisting department co-workers with problems, issues, and questions.
• Responsible for generating invoices.
• Responsible for issue documentation.
• Responsible for reviewing all documents.
• Assist with the day-to-day operations of the import department.
• Responsible for informing management of progress and requirements of the department.

Skills on Resume:

• Billing Validation (Hard Skills)
• Delivery Arrangement (Hard Skills)
• File Transfer (Hard Skills)
• Arrival Confirmation (Hard Skills)
• Team Support (Soft Skills)
• Invoice Generation (Hard Skills)
• Issue Documentation (Hard Skills)
• Document Review (Hard Skills)

Job Summary: 

• Track orders and enter mill and freight payables into the company’s system for payment.
• Set up new and maintain existing vendor numbers in the system.
• Track purchase orders with mills/suppliers and manage the order flow process to customer delivery on a daily basis.
• Coordinate with brokers the necessary paperwork to clear customs for imports.
• Notify facilities and warehouses of inbound and outbound container shipments.
• Post all sales-related costs, including mill cost, freight, interest and other related costs of sales.
• Investigate and answer vendor inquiries related to payments and other matters.
• Investigate differences in the cost of orders and adjust within the system.
• Monitor system queues for accurate order entry with a focus on risk management.

Skills on Resume:

• Order Tracking (Hard Skills)
• Vendor Setup (Hard Skills)
• Order Flow (Hard Skills)
• Customs Coordination (Hard Skills)
• Shipment Notices (Hard Skills)
• Cost Posting (Hard Skills)
• Vendor Support (Soft Skills)
• Cost Adjustment (Hard Skills)

Job Summary: 

• Coordinate Import Shipments from overseas ocean shipments from A to Z (to the final destination).
• Work with manufacturers to produce orders in an accurate and timely fashion.
• Work with shippers to manage vessel schedules and timelines, and reserve container spaces according to the purchasing plan.
• Work with local freight forwarders to coordinate arrival, customs clearance and delivery scheduling.
• Update all parties to the transaction on dates and information needed to execute the order correctly.
• Prepare Bill of Lading and other import documentation.
• Collaborate with sales to ensure the timely shipping of whole-container orders.
• Coordinate payment of all freight shipments.
• Secure carrier quotes for all potential shipments/Track and record transport costs.
• Check carrier invoices for accuracy.
• Keep track of Customs, FDA/USDA requirements and duties regulations.

Skills on Resume:

• Import Coordination (Hard Skills)
• Order Management (Hard Skills)
• Vessel Scheduling (Hard Skills)
• Freight Forwarding (Hard Skills)
• Status Updates (Soft Skills)
• Document Preparation (Hard Skills)
• Freight Payment (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary: 

• Plan shipments based on product availability and customer requests.
• Ensure on-time deliveries to customer satisfaction.
• Responsible for processing customer orders.
• Liaise with the Import department to ensure stock arrival.
• Monitor haulier’s performance and attend regular meetings.
• Arrange the delivery of raw materials and packaging.
• Update the Logistics manual when changes are made to processes.
• Obtain quotes for ad hoc UK requests not included in the tariffs.

Skills on Resume:

• Shipment Planning (Hard Skills)
• On-Time Delivery (Hard Skills)
• Order Processing (Hard Skills)
• Stock Coordination (Hard Skills)
• Performance Monitoring (Hard Skills)
• Material Delivery (Hard Skills)
• Process Documentation (Hard Skills)
• Quote Procurement (Hard Skills)

Job Summary: 

• Communicate with various external and internal teams (Production, factories, warehouses, customs broker and freight forwarder).
• Request and analyze freight quotes to determine the best cost/transit time.
• Ensure all import documents are accurate and on time.
• Ensure products move through customs clearance efficiently by utilizing knowledge of customs requirements and procedures.
• Provide instructions to brokers and resolve any customs clearance delays.
• Generate ASNs in the ERP system for the warehouse.
• Track shipments and follow up with trucking and receiving to resolve delays.
• Approve transportation and customs broker invoices, confirming accuracy and compliance before payment.
• Log freight and duty rates in costing sheets and maintain receiving reports.
• Take part in team meetings and provide weekly updates on progress.

Skills on Resume:

• Team Communication (Soft Skills)
• Freight Analysis (Hard Skills)
• Import Documentation (Hard Skills)
• Customs Clearance (Hard Skills)
• Delay Resolution (Soft Skills)
• Shipment Tracking (Hard Skills)
• Invoice Approval (Hard Skills)
• Cost Logging (Hard Skills)

Job Summary: 

• Send shipment advice on a weekly basis.
• Print shipment documentation and open their respective folders.
• Check FOB against invoices and master carton qty and individual pieces count against the packing list.
• Assure that everything matches between the system (Blue Cherry) and the documentation provided by the manufacturers.
• Report any type of discrepancies so that they can be updated accordingly.
• Categorize shipments by tariff coding system.
• List all manufacturers' invoices and report them to the import manager and the accounting department to arrange payment for the goods.
• Responsible for sending 943 to the warehouse.
• Forward documents to brokers for clearance.
• Issue vouchers for ocean freight payments on a weekly basis.
• Keep open communication with the broker to maintain a smooth flow between available shipments and the carrier.
• Daily follow-up to ensure carrier payments for all containers are up to date to avoid delays.
• Check ETAs and update BC accordingly.

Skills on Resume:

• Shipment Advising (Hard Skills)
• Document Preparation (Hard Skills)
• Invoice Verification (Hard Skills)
• Discrepancy Reporting (Hard Skills)
• Tariff Classification (Hard Skills)
• Invoice Reporting (Hard Skills)
• Broker Coordination (Hard Skills)
• Payment Processing (Hard Skills)

Job Summary: 

• Complete customs entries from start to finish.
• Complete freight bookings.
• Arrange documentation.
• Responsible for customs entries.
• Responsible for completing the import shipment.
• Use Destin8 and CNS to complete customs entries.
• Contact importers to establish their clearance instructions.
• Receipt and processing of inbound EDI.
• Receive inbound EDI manifests from overseas partners.
• Complete excise declarations.
• Responsible for handling imports.

Skills on Resume:

• Customs Entries (Hard Skills)
• Freight Booking (Hard Skills)
• Document Arrangement (Hard Skills)
• Import Shipments (Hard Skills)
• System Usage (Hard Skills)
• Clearance Coordination (Hard Skills)
• EDI Processing (Hard Skills)
• Excise Declarations (Hard Skills)

Job Summary: 

• Obtain documentation from foreign suppliers.
• Enter and process information into computer information systems, including FAMOUS software.
• Open and manage shipment files.
• Track shipments from departure to arrival.
• Maintain physical records and keep supplier information accessible in filed documents.
• Close communication with Customs Brokers, Shipping Lines, Air Lines and Freight Lines, Accounting and Sales.
• Provide information by collecting, analyzing, and summarizing supplier results and capability data and trends.
• Assist in inventory controls and the dispatching of trucks.
• Responsible for creating and distributing reports.

Skills on Resume:

• Document Collection (Hard Skills)
• Data Entry (Hard Skills)
• File Management (Hard Skills)
• Shipment Tracking (Hard Skills)
• Record Maintenance (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Inventory Assistance (Hard Skills)
• Report Creation (Hard Skills)

Job Summary: 

• Responsible for correspondence with custom brokers, freight forwarders, couriers, transport companies and suppliers for all shipping, documents,( Ocean/Air/Road) etc.
• Responsible for verifying tariff classification.
• Responsible for issuing Purchase orders.
• Prepare all shipments and customs documents.
• Shipment consolidations by port to ensure scheduling is reasonable.
• Follow up and track on containers and deliveries.
• Match and approve brokerage and freight bills for sample shipments.
• Responsible for preparing internal receivers.
• Follow up on all aspects of import orders.
• Ensure timely compliance with customer requirements (UPC, artwork/packaging, samples, shipping instructions, documentation, certifications, etc.).

Skills on Resume:

• Logistics Communication (Soft Skills)
• Tariff Classification (Hard Skills)
• Purchase Orders (Hard Skills)
• Document Preparation (Hard Skills)
• Shipment Consolidation (Hard Skills)
• Shipment Tracking (Hard Skills)
• Invoice Approval (Hard Skills)
• Order Compliance (Hard Skills)

Job Summary: 

• Maintain documentation of international shipments.
• Manage finished goods distribution through daily reports, shipments, and redistributions.
• Maintain stocking levels by refiling the 3PL of moving units to balance the location.
• Post received shipment batches for all 3PLs.
• Work with various airlines and ocean carriers providing service to Atlantic Freight and its customers.
• Identify potential risks to successful delivery.
• Capture workload to track changing customer requirements.
• Perform other tasks, such as inventory adjustments/warehouse transfers.
• Work with pricing tools to research net freight rates to quote overseas offices/agents.

Skills on Resume:

• Shipment Documentation (Hard Skills)
• Goods Distribution (Hard Skills)
• Stock Management (Hard Skills)
• Shipment Posting (Hard Skills)
• Carrier Coordination (Soft Skills)
• Risk Identification (Soft Skills)
• Requirement Tracking (Hard Skills)
• Freight Quoting (Hard Skills)

Job Summary: 

• Responsible for processing bookings.
• Process Booking requests from suppliers.
• Ensure that the transportation has been arranged for cargo and all paperwork has been submitted.
• Responsible for document filings.
• Ensure that all customs documents are filed accurately and in a timely manner.
• Ensure total compliance with any and all customs laws and regulations.
• Responsible for issue Resolution.
• Contact Suppliers and assist with issue resolution, such as late production, quantity changes and backorder status.
• Responsible for escalating issues.
• Responsible for forwarder maintenance.

Skills on Resume:

• Booking Processing (Hard Skills)
• Cargo Arrangement (Hard Skills)
• Document Filing (Hard Skills)
• Customs Compliance (Hard Skills)
• Issue Resolution (Soft Skills)
• Supplier Communication (Soft Skills)
• Issue Escalation (Soft Skills)
• Forwarder Management (Hard Skills)

Job Summary: 

• Evaluate freight forwarders for adequate service and pricing.
• Perform bids and renegotiate pricing that is not competitive.
• Communicate with management about forwarders that are having service issues for escalation and corrective actions.
• Responsible for scheduling drayage.
• Work with various warehouses to ensure that containers are picked up and arrive at the appropriate time to prevent demurrage at the dock.
• Collaborate with the Purchasing Department.
• Actively work with the Purchasing Department.
• Ensure that they have all of the information needed and/or raise concerns regarding date, price, or product changes from suppliers to prevent any delays in delivery.
• Maintain a professional relationship with internal and external departments for order completion.

Skills on Resume:

• Forwarder Evaluation (Hard Skills)
• Price Negotiation (Hard Skills)
• Issue Escalation (Soft Skills)
• Drayage Scheduling (Hard Skills)
• Warehouse Coordination (Hard Skills)
• Purchasing Collaboration (Soft Skills)
• Order Accuracy (Hard Skills)
• Professional Communication (Soft Skills)

Job Summary: 

• Accurately process purchase orders in a timely and effective manner, and track and match with invoices.
• Book and schedule vessels for shipments with the freight forwarder and vendor.
• Prepare and process documentation to ensure required documents are in place and correct.
• Assist in expediting purchase orders and follow orders through the order process.
• Coordinate and communicate with vendors and shippers.
• Maintain process flows and resolve any issues and/or purchase order discrepancies.
• Accurately work with the vendor and Accounting to solve any invoice variances quickly.
• Responsible for new product item number set-up.
• Maintain product and item number pricing.
• Ensure vendor file information is kept up to date.
• Work efficiently with internal departments.
• Partner with the sales team to forecast future needs and purchase accordingly.

Skills on Resume:

• PO Processing (Hard Skills)
• Vessel Booking (Hard Skills)
• Doc Preparation (Hard Skills)
• Order Expediting (Hard Skills)
• Vendor Coordination (Soft Skills)
• Issue Resolution (Soft Skills)
• Product Setup (Hard Skills)
• Pricing Maintenance (Hard Skills)

Job Summary: 

• Prepare customs entries and reports to relevant authorities.
• Obtain and communicate, internally and externally, all necessary information.
• Ensure correct measures are in place and customer needs are met.
• Contact for customer queries and status updates.
• Responsible for managing the shared inbox.
• Reply to emails and chase queries.
• Check incoming invoices to ensure they include all the necessary information.
• Keep various trackers up to date.

Skills on Resume:

• Customs Entries (Hard Skills)
• Info Communication (Soft Skills)
• Customer Service (Soft Skills)
• Status Updates (Soft Skills)
• Inbox Management (Hard Skills)
• Email Handling (Soft Skills)
• Invoice Checking (Hard Skills)
• Tracker Maintenance (Hard Skills)

Job Summary: 

• Audit import entries by comparing 7501s to commercial documents, transportation filings, and NetSuite Master Data.
• Solicit and track quotes from carriers.
• Maintain records of all imports.
• Maintain KPIs for all international costs such as freight, duty, etc.
• Work with the receiving and Planning teams to ensure POs are correct and paid properly.
• Work with forwarders and the receiving party to schedule deliveries.
• Work with the Planning and Product Management teams to classify goods.
• Develop and execute compliance and process improvement strategies for import.

Skills on Resume:

• Import Auditing (Hard Skills)
• Quote Management (Hard Skills)
• Record Keeping (Hard Skills)
• KPI Tracking (Hard Skills)
• PO Coordination (Hard Skills)
• Delivery Scheduling (Hard Skills)
• Goods Classification (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Perform business and process analysis using the data and information provided by internal systems and outside sources.
• Analysis offered includes more than just the numbers.
• Participate in process improvement teams to determine ways to improve business processes.
• Ideally, taking a lead role for some projects at the appropriate time.
• Provide ad hoc analytical services to assist in problem-solving and in times of crisis.
• Produce reports and graphics for internal and external customers.
• Offer ideas with substance that create value and anticipate questions and concerns.
• Build effective relationships and credibility with external customers and within BDP operations and other company functional groups.
• Ensure that all decision-making for carrier selection and other related activities takes into account the utmost safety with respect to the quality of the Environment, and the health of employees and contractors with whom BDP interacts on a daily basis.

Skills on Resume:

• Business Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Project Leadership (Soft Skills)
• Problem Solving (Soft Skills)
• Report Production (Hard Skills)
• Value Creation (Soft Skills)
• Relationship Building (Soft Skills)
• Safety Compliance (Hard Skills)

Job Summary: 

• Review import documents for accuracy and completeness.
• Work with Customs brokers to ensure the timely clearance of import shipments.
• Ensure regulatory requirements are met, and proper documentation, including transit documents and customs clearances, exists for shipments.
• Responsible for the import entry process, rules, and compliance.
• Communicate with clients about import and customs-related issues.
• Troubleshoot import-related Customs and other government agency delays.
• Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
• Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.).
• Maintain courteous, prompt, and efficient customer relations.
• Develop and maintain successful relationships with local vendors (e.g., airline representatives, freight forwarders, customs brokers).
• Communicate with the customer, supply chain, and the management team to ensure necessary requirements are met.
• Customs regulations (Customs Brokers and the Customs clearance process), and classification and validation rules through self-study, approved related courses and seminars, and regular review of trade publications.
• Collaborate with various departments on cross-department activities, promoting process optimization.
• Interface and assist other departments with process/compliance questions that may arise regarding import shipments.

Skills on Resume: 

• Document Review (Hard Skills)
• Customs Coordination (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Import Entry (Hard Skills)
• Client Communication (Soft Skills)
• Delay Resolution (Soft Skills)
• Data Entry (Hard Skills)
• Vendor Relations (Soft Skills)

Job Summary: 

• Responsible for ensuring applicable authorizations and licenses are in place to properly export SEDA hardware or technical data.
• Classify all imported parts under the Harmonized Tariff System (HTS) using GRI's, CROSS and Explanatory Notes.
• Assign and manage export jurisdiction and classification (support SharePoint, Enovia).
• Act as a subject matter expert for the classification of Safran Electronics and Defense, Avionics USA, LLC products.
• Work with various data sources, technical experts, engineers, product and sourcing managers located in three different locations ( CA, TX, MX).
• Obtain and interpret the data (including specification documents, schematics, product descriptions and other technical data) necessary for accurate classification.
• Support export shipments to ensure shipping documents are accurate and export filings are correct and timely.
• Interface with FedEx and UPS to provide support for the clearance of goods.
• Resolve problems or answer questions concerning SEDA's import shipments.
• Work with the Import-Export Compliance Manager and Safran USA.
• Prepare responses to CBP requests and notices in a timely fashion (CBP28s, CBP29s).
• Work with customs brokers, UPS and FEDEX - to address any Partner Government Agency flags and to escalate to the compliance team.
• Read, analyze and interpret complex procedures or regulations.
• Write correspondence and procedural documents that will have an internal and/or external audience.
• Maintain records in accordance with import and export regulatory recordkeeping requirements and Safran Policy.
• Keep management informed on the risk mitigation action plan.

Skills on Resume:

• Export Authorization (Hard Skills)
• HTS Classification (Hard Skills)
• Export Jurisdiction (Hard Skills)
• Classification Expertise (Hard Skills)
• Data Analysis (Hard Skills)
• Export Documentation (Hard Skills)
• Problem Resolution (Soft Skills)
• Recordkeeping Compliance (Hard Skills)

Job Summary: 

• Coordinate the movement of imported ocean containers to customers' or SFI's warehouses.
• Provide early identification of problem shipments.
• Communicate issues to stakeholders and implement solutions.
• Work closely with transportation providers.
• Confirm shipment timing, review routes, confirm shipping line, obtain government agency and port releases, and request and confirm wire payments.
• Schedule pick-up and delivery appointments, dispatch orders, and confirm the return of empty containers.
• Audit 7501 customer entry summaries and report discrepancies to the Logistics Manager.
• Create and update invoices and allocate freight costs.
• Work with Business Managers, finance, and transportation providers to resolve discrepancies.

Skills on Resume:

• Container Coordination (Hard Skills)
• Problem Identification (Soft Skills)
• Issue Resolution (Soft Skills)
• Transport Coordination (Hard Skills)
• Shipment Scheduling (Hard Skills)
• Import Auditing (Hard Skills)
• Invoice Management (Hard Skills)
• Discrepancy Resolution (Soft Skills)

Job Summary: 

• Work in a positive, team-oriented environment, providing excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution.
• Enter orders, credits and returns in the SAP software program.
• Enter Information in Customer Portals and pull data from Portals.
• Obtain all documentation needed for shipping and invoicing customers.
• Receive and analyze customers’ requests, provide information requested, or ascertain who can best provide the requested information.
• Handle all incoming and follow-up calls and conduct additional research.
• Identify and resolve the customer’s issues.
• Create and maintain and Excel spreadsheets.
• Work with sales and purchasing staff.
• Analyze transactions, review pricing, correct records and adjust errors.
• Maintain a well-developed working knowledge of the complete line of products and services offered.
• Take responsibility to keep up to date on training and knowledge.
• Continually increase knowledge and skills through self-motivation.
• Perform daily office responsibilities, working with the Customer Service Manager to maintain the efficient operation of the department.

Skills on Resume:

• Customer Care (Soft Skills)
• Order Entry (Hard Skills)
• Portal Management (Hard Skills)
• Document Preparation (Hard Skills)
• Inquiry Handling (Soft Skills)
• Issue Resolution (Soft Skills)
• Spreadsheet Management (Hard Skills)
• Record Correction (Hard Skills)

Job Summary: 

• Manage the day-to-day order board for offshore suppliers, including expediting requests for purchase orders and monitoring purchase order confirmations, open order reports, and lead times.
• Coordinate and monitor supplier schedules to meet customer requirements and deadlines, including the timely identification of when issues should be elevated to "hot" status.
• Support the Purchasing and Business Development teams.
• Ensure that all order updates are clearly communicated to the appropriate personnel and that the appropriate systems are updated with accurate information.
• Ensure visibility throughout the supply chain.
• Execute root cause analysis in order to identify systemic or process-driven issues that impact efficiency, timelines, and/or forecast accuracy.
• Communicate those concerns to supply chain management in a clear and concise manner.
• Continuously review and assess risk to supply and demand variability and identify opportunities to manage and mitigate risk.
• Contribute to researching and creating processes and updating systems.
• Identify and drive cost savings opportunities and initiatives to shorten the supply chain.
• Coordinate with the Accounting team to reconcile invoicing.
• Ensure accurate billing and wire payments are processed.

Skills on Resume:

• Order Management (Hard Skills)
• Supplier Coordination (Hard Skills)
• Team Support (Soft Skills)
• Order Communication (Soft Skills)
• Supply Chain Visibility (Hard Skills)
• Root Cause Analysis (Hard Skills)
• Risk Management (Hard Skills)
• Billing Reconciliation (Hard Skills)

Job Summary: 

• Process and review documentation for CBP transmissions.
• Manage monitors and maintain records on all international shipments, including all U.S.
• Customs and FDA entry documents.
• Review and update customer files.
• Responsible for auditing CBP filings.
• Manage communication with customers regarding CBP and OGA.
• Monitor and resolve all issues to obtain customs clearance.
• Classify goods according to the HTS.
• Understand each assigned customer’s business, requirements and rate structure.
• Prepare and issue invoices for services rendered to customers and accrue related costs in the system.
• Support internal/customer metrics and continuous improvement opportunities.

Skills on Resume:

• CBP Docs (Hard Skills)
• Shipment Records (Hard Skills)
• Customer Files (Hard Skills)
• CBP Auditing (Hard Skills)
• Customer Communication (Soft Skills)
• Customs Clearance (Hard Skills)
• HTS Classification (Hard Skills)
• Invoice Processing (Hard Skills)