Updated: Dec 08, 2025 - The Import Clerk prepares and processes customs documentation, including special authorization applications, and manages customer communications to obtain required data for import procedures. This role involves scanning, entering, and maintaining records in enterprise systems, managing international inventory and deadlines, and ensuring accurate calculation of surcharges. The clerk also oversees customs clearance processes, prepares related declarations, and updates internal reports to support efficient import operations.


Tips for Import Clerk Skills and Responsibilities on a Resume
1. Import Clerk, Trova Logistics Solutions, Des Plaines, IL
Job Summary:
- Prepare documents for transfer shipments for customs entry.
- Enter invoices of ocean/freight-related invoices into the system.
- Coordinate with the warehouse operations department on the UPS/Federal Express/DHL invoices, pay online and enter them into the system.
- Prepare the payment report of China's public warehouses.
- Secure approval of licenses and permits and cut checks.
- Prepare a log sheet of weekly shipments with boat number/shipment number.
- Gather and enter all FOB invoices and debit notes from factories, HK and ADS into the system.
- Update the log sheet with entry dates and batch numbers.
- Provide the accounting department with all invoices entered each week.
- Handle and complete special projects as they arise.
Skills on Resume:
- Document Preparation (Hard Skills)
- Invoice Entry (Hard Skills)
- Logistics Coordination (Hard Skills)
- Payment Processing (Hard Skills)
- License Management (Hard Skills)
- Shipment Logging (Hard Skills)
- Data Entry (Hard Skills)
- Project Handling (Soft Skills)
2. Import Clerk, Greenwave Freight Management, El Segundo, CA
Job Summary:
- Responsible for job costs and preparing quotes.
- Liaise with overseas partners/offices.
- Create a job file in the in-house system.
- Liaise with the customer for clearance instructions.
- Complete customs clearance.
- Update the customer throughout the process.
- Organize and arrange airline/shipping line, collection and delivery.
- Cost and invoice and arrange payment.
- Converse with Airlines/agents and haulers.
- Ensure a smooth start-to-finish process.
- Provide a first-class customer service.
Skills on Resume:
- Job Costing (Hard Skills)
- Partner Liaison (Soft Skills)
- Customs Clearance (Hard Skills)
- Customer Liaison (Soft Skills)
- Transport Coordination (Hard Skills)
- Invoicing (Hard Skills)
- Process Management (Hard Skills)
- Customer Service (Soft Skills)
3. Import Clerk, BlueBridge Global Logistics, Jacksonville, FL
Job Summary:
- Coordinate Ocean Import shipments from origin, shipper, truckers, and steamship lines.
- Arrange pickup and delivery for inland transportation.
- Track the shipment to ensure it has reached the final destination.
- Verify shipment weight and volumes.
- Calculate rates with the ability to convert pricing and rates.
- Responsible for audit compliance with FMC regulations.
- Obtain and create quotes for shipments and source the best method of transportation.
- Support local sales efforts with timely responses to emails and rate requests.
- Maintain communications with the customers, carriers and vendors.
- Responsible for filling pre-alerts and ISFs.
- Handle the full process from A-Z.
- Handle and resolve Ocean Import troubleshooting.
Skills on Resume:
- Shipment Coordination (Hard Skills)
- Transport Arrangement (Hard Skills)
- Shipment Tracking (Hard Skills)
- Data Verification (Hard Skills)
- Rate Calculation (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Quotation Management (Hard Skills)
- Customer Communication (Soft Skills)
4. Import Clerk, Evergreen Customs Services, Peachtree Corners, GA
Job Summary:
- Monitor and printing of emails and pre-alerts.
- Sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner.
- Liaise with shippers, transporters, carriers, other agents and regulators (HMRC, Port and Plant Health and other regulatory bodies).
- Build up and transmission of Customs entries.
- Release and discharge of transit movements.
- Responsible for inter-shed and Inter-Airport transfers.
- Responsible for manual fall-back and T1 discharges.
- Facilitate and coordinate the sampling, inspection, and quarantine (by regulators) of freight, keeping track of the progress of such sampling, inspection, and quarantine, and keeping customers informed on the progress of such processes.
- Update, inform, guide and mentor shippers, customers, and other third parties on matters relating to documentation, procedure, and regulatory requirements.
- Track shipments and keep shippers and customers informed on the progress of freight movements and clearances.
- Deal with any DUTY reclaims.
- Resolve HMRC Customs queries.
- Fill of reserves with carriers and transporters.
- Responsible for invoicing and charging files.
- Day-to-day general office duties, e.g., answering calls, filing, and general office administration.
Skills on Resume:
- Email Management (Hard Skills)
- Customs Processing (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Shipment Tracking (Hard Skills)
- Duty Handling (Hard Skills)
- Query Resolution (Hard Skills)
- Invoicing (Hard Skills)
- Customer Communication (Soft Skills)
5. Senior Import Clerk, Redwood Import Services, La Vergne, TN
Job Summary:
- Handle FCL and LCL imports from the Far East and other origins on an E2E basis.
- Day-to-day handling of the agreed portfolio of accounts.
- Revenue Growth and relationship development of said clients.
- Provide a high level of customer service and build good business relationships with clients.
- Liaise with customers, overseas agents and shipping lines.
- Book in jobs on the in-house system (Azyra).
- Arrange customs clearances/entries input and associated tasks.
- Deal with any clearance queries/problems and resolve to minimize delays.
- Responsible for query resolution.
- Keep customers advised and updated at all stages of the import process.
- Responsible for invoice and job costing, handling import quotations, service Improvements, and margin Improvements.
- Input to the improvement of processes and procedures.
- Assist the Commercial Team.
Skills on Resume:
- Import Management (Hard Skills)
- Account Handling (Soft Skills)
- Revenue Growth (Soft Skills)
- Customer Service (Soft Skills)
- Logistics Coordination (Hard Skills)
- Customs Clearance (Hard Skills)
- Query Resolution (Hard Skills)
- Process Improvement (Soft Skills)
6. Import Clerk, MetroLink Supply Forwarding, Westminster, CA
Job Summary:
- Prepare and process import and export documentation according to customs regulations, laws, or procedures.
- Clear goods through customs and to their destinations for clients.
- Pay, or arrange for payment of, taxes and duties on shipments.
- Calculate duty and tariff payments owed on shipments.
- Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.
- Classify goods according to the tariff coding system.
- Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.
- Sign documents on behalf of clients, using powers of attorney.
- Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.
- Post bonds for the products being imported or assist clients in obtaining bonds.
Skills on Resume:
- Documentation Processing (Hard Skills)
- Customs Clearance (Hard Skills)
- Tax Payment (Hard Skills)
- Duty Calculation (Hard Skills)
- Goods Classification (Hard Skills)
- Regulation Compliance (Hard Skills)
- Client Advisory (Soft Skills)
- Bond Management (Hard Skills)
7. Import Clerk, Horizon Import Solutions, Diamond Bar, CA
Job Summary:
- Coordinate logistics or other business operations.
- Oversee business processes.
- Responsible for paying charges, fees, or taxes.
- Calculate data to inform organizational operations.
- Coordinate regulatory documentation activities.
- Examine product information to ensure compliance with regulations.
- Update knowledge of legal or regulatory environments.
- Advise others on legal or regulatory compliance matters.
- Estimate costs of goods or services.
- Monitor inventories of products or materials.
Skills on Resume:
- Logistics Coordination (Hard Skills)
- Process Oversight (Soft Skills)
- Payment Processing (Hard Skills)
- Data Calculation (Hard Skills)
- Documentation Management (Hard Skills)
- Compliance Verification (Hard Skills)
- Regulation Advisory (Soft Skills)
- Cost Estimation (Hard Skills)
8. Air Import Clerk, Summit Freight Handling, Ancram, NY
Job Summary:
- Manage the movement of freight into the country in accordance with organizational policy and procedure.
- Comply with relevant local, country and international customs law and process.
- Manage the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import activities.
- Maintain and share with colleagues, personal knowledge of all relevant import law and procedures, tariffs and duties, licenses and restrictions.
- Communicate with import authorities, customers and suppliers in all relevant territories and countries.
- Ensure efficient, positive and lawful relations, support and activities.
- Plan and implement import strategies and activities consistent with the overall aims and requirements of the organization.
- Liaise with the warehouse and distribution team to ensure the swift movement of freight through the facility.
Skills on Resume:
- Freight Management (Hard Skills)
- Customs Compliance (Hard Skills)
- Document Management (Hard Skills)
- Regulation Knowledge (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Relationship Management (Soft Skills)
- Import Strategy (Hard Skills)
- Warehouse Coordination (Hard Skills)
9. Import Clerk, OceanGate Imports Corp., Doral, FL
Job Summary:
- Arrange the importations of cargo by air.
- Develop working relationships with customers.
- Liaise with Airlines for BI and Shed transfers.
- Arrange airline collections for transfer to ETSF.
- Provide a high level of customer service.
- Liaise with overseas office, partners and agents.
- Issue invoices to customers.
- Responsible for loading costs onto the job record.
- Responsible for self-managing and being proactive.
- Work in a team environment.
- Review and address accounting discrepancies.
- Responsible for completing reports.
Skills on Resume:
- Air Cargo Coordination (Hard Skills)
- Customer Relations (Soft Skills)
- Airline Liaison (Hard Skills)
- Transfer Arrangement (Hard Skills)
- Customer Service (Soft Skills)
- Partner Liaison (Soft Skills)
- Invoicing (Hard Skills)
- Cost Management (Hard Skills)
10. Ocean Import Clerk, Gateway Freight Logistics, Prosperity, SC
Job Summary:
- Prepare and submit customs entries.
- Respond to any clients in a timely manner.
- Invoice jobs in a timely manner.
- Load of information into CW1.
- Close liaison with the customs compliance manager.
- Handle daily import operations for the Manchester client base.
- Liaise with clients in relation to documentation, delivery and charges.
- Quotation for clients and overseas agents.
- Monitor ETA and advise of any changes.
- Arrange releases, BOL lodgement and payment of charges in a timely manner.
- Complete Customer Status Reports on Excel.
- Ensure customer has all required docs, ie, PODs, copy C88, etc.
Skills on Resume:
- Customs Entry (Hard Skills)
- Client Communication (Soft Skills)
- Invoicing (Hard Skills)
- Data Entry (Hard Skills)
- Compliance Liaison (Hard Skills)
- Import Operations (Hard Skills)
- Quotation Management (Hard Skills)
- Shipment Monitoring (Hard Skills)
11. Import Clerk, Dimerco Express Group (U.S.A.) Corp., Wood Dale, IL
Job Summary:
- Deal directly with clients and agents worldwide by providing excellent customer service.
- Arrange predominantly import shipments FCL/LCL.
- Schedule tasks accordingly to meet deadlines and targets.
- Solve problems with documents/claims/demurrages.
- Arrange collections and deliveries, dealing with worldwide markets.
- Process import bookings from customers, quotations, and up to final invoicing.
- Custom entries, clearances, and import shipping documentation.
- Monitor market changes and report to management changes market trends.
- Look to improve processes, reduce costs and improve efficiencies.
Skills on Resume:
- Customer Service (Soft Skills)
- Import Coordination (Hard Skills)
- Task Scheduling (Hard Skills)
- Problem Solving (Soft Skills)
- Transport Arrangement (Hard Skills)
- Booking Processing (Hard Skills)
- Customs Documentation (Hard Skills)
- Process Improvement (Soft Skills)
12. Airfreight Import Clerk, Dimerco Express, El Segundo, CA
Job Summary:
- Provide excellent customer service, operational handling and attention to detail when dealing with customers.
- Liaise with internal and external teams to ensure client and company expectations are met.
- Generate import customs entries whilst ensuring compliance with HMRC obligations.
- Ensure all external temporary storage facility (ETSF) movements are handled in line with HMRC regulations.
- Assist with administration tasks within the department, including job costing and invoicing for the import team.
- Ensure all duty/tax payments made via Dutyline are collected and monitored.
- Demonstrate excellent communication with customers, agents and suppliers via phone and email.
- Undertake airfreight import operations.
- Ensure receipt of bookings, arrange customs clearance, airline liaison and collection and delivery of cargo to the final delivery point.
- Organize import bookings with overseas agents.
- Complete credit checks on accounts in line with company policy.
- Ensure arrival notifications are promptly dealt with and keep stakeholders updated throughout.
Skills on Resume:
- Customer Service (Soft Skills)
- Team Liaison (Soft Skills)
- Customs Compliance (Hard Skills)
- ETSF Handling (Hard Skills)
- Job Costing (Hard Skills)
- Duty Management (Hard Skills)
- Communication Skills (Soft Skills)
- Airfreight Operations (Hard Skills)
13. Customs Entry Clerk, M2 Shipping Company Inc, Diamond Bar, CA
Job Summary:
- Gather required documents and perform document review and assessment for accuracy.
- Verify key data elements for entry in adherence to federal/international regulations and the client’s SOP.
- Responsible for the complete shipment process, which includes arranging pick-up of inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, import documentation), forwarding and following up with tracking and tracing through final delivery.
- Perform an audit review on all assigned entry files and duty payments to the US.
- Enter various operational/customer data in software systems.
- Work to identify missing or potential operational or service concerns.
- Communicate with appropriate groups to resolve them.
- Coordinate import shipments, such as opening import files, production of internal documentation.
Skills on Resume:
- Document Review (Hard Skills)
- Data Verification (Hard Skills)
- Shipment Coordination (Hard Skills)
- Audit Review (Hard Skills)
- Data Entry (Hard Skills)
- Issue Identification (Soft Skills)
- Problem Resolution (Soft Skills)
- Import Documentation (Hard Skills)
14. Customs Entry Clerk, Palm Commodities International, LLC, La Vergne, TN
Job Summary:
- Update shipment statuses, assisting and advising customers of arrival, tracking/tracing shipments, and arranging deliveries.
- Prepare and assist with running operational reports related to customs brokerage (e.g., ISF report), operational reports, and finance-related reports.
- Process PGA declarations, including FDA, DOT, FCC, F&W, TTB, USDA, etc.
- Receive and process various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
- Maintain file maintenance, including new account set-ups, PO tracking, input, comments and other tasks.
- Engage in effective and efficient communication.
- Set all expectations with clients, vendors, shippers, carriers, and all involved parties throughout the process.
- Develop working relationships with internal and external customers.
- Assist with account management such as maintaining customer profiles, details and service needs.
Skills on Resume:
- Shipment Tracking (Hard Skills)
- Report Preparation (Hard Skills)
- PGA Declarations (Hard Skills)
- Document Processing (Hard Skills)
- File Maintenance (Hard Skills)
- Communication Skills (Soft Skills)
- Relationship Building (Soft Skills)
- Account Management (Soft Skills)
15. Import Clerk, Translink Shipping Inc., Peachtree Corners, GA
Job Summary:
- Check, print, and attach customs documents.
- Prepare applications that require special authorizations (eg, fine arts, leather, food, etc.).
- Customer contact (telephone or email) to request data and documentation needed for the import procedures.
- Manage the documentation received in the scanning systems and enter the information into the enterprise systems.
- Manage international inventory and deadlines.
- Create and update internal reports.
- Calculate and manage any surcharges.
- Contact with customers (importers) to obtain the necessary information and documentation.
- Manage customs clearance and prepare the related declarations.
Skills on Resume:
- Document Handling (Hard Skills)
- Special Authorization (Hard Skills)
- Customer Contact (Soft Skills)
- Data Entry (Hard Skills)
- Inventory Management (Hard Skills)
- Report Creation (Hard Skills)
- Surcharge Management (Hard Skills)
- Customs Clearance (Hard Skills)
16. Air Import Clerk, Reliance Customs Brokerage, Inwood, NY
Job Summary:
- Coordinate Air Import shipments from origin, airline carriers and truckers.
- Verify shipment weight and volumesCalculates rates with the ability to convert pricing and rates.
- Ensure SOP and tariff compliance along with best practices and efficiencies.
- Handle the full process from A-ZHandling and resolving Air Import troubleshooting.
- Follow, track, and uphold the dispatch and progress of orders on time and to meet delivery requirements.
- Inform and coordinate with inventory and sales management, warehouse, and logistics for service changes.
- Responsible for follow-up with carriers.
- Abide by the guidelines for approving carriers.
- Approve freight bills and process bills of lading.
Skills on Resume:
- Air Import Coordination (Hard Skills)
- Data Verification (Hard Skills)
- Rate Calculation (Hard Skills)
- Tariff Compliance (Hard Skills)
- Process Management (Hard Skills)
- Order Tracking (Hard Skills)
- Carrier Management (Hard Skills)
- Freight Billing (Hard Skills)
17. Ocean Import Clerk, Allegro International Service Inc, Long Beach, CA
Job Summary:
- Arrange and manage Ocean Import shipments from worldwide origins.
- Liaise with clients and other branches, overseas agents, haulers, etc.
- Provide excellent customer service to customers, dealing with any queries and providing timely updates.
- Handle order traces, invoices, and processing pre-alerts from overseas offices/agents.
- Complete Customs entries.
- Monitor shipments until delivery.
- Responsible for job costing and invoicing.
- Manage and route Ocean Freight shipments.
- Responsible for preparing quotes.
- Check and collect relevant documentation.
- Obtain clearance instructions.
- Speak to Shippers, Hauliers and Overseas Agents.
- Regularly liaising with customers, keeping them informed and dealing with any questions or inquiries.
Skills on Resume:
- Ocean Imports (Hard Skills)
- Client Liaison (Soft Skills)
- Customer Service (Soft Skills)
- Order Processing (Hard Skills)
- Customs Entry (Hard Skills)
- Shipment Tracking (Hard Skills)
- Job Costing (Hard Skills)
- Quote Preparation (Hard Skills)
18. Import Clerk, BTX Global Logistics, Valley Stream, NY
Job Summary:
- Ensure that all clearance processes are completed in a compliant and timely manner.
- Provide information to the team and customers directly relating to HMRC customs and excise for the export of shipments via road, air and/or sea.
- Advise on the documentation necessary for direct import/export, transit movements.
- Ensure that all necessary customs clearance processes post-Brexit are implemented in a timely and accurate fashion.
- Work alongside the sales team to agree and implement the business strategy.
- Ensure the company is fully compliant with the requirements of HMRC and other relevant bodies.
- Ensure good query resolution.
- Liaise with overseas agents/customers/haulers.
- Plan and arrange deliveries.
Skills on Resume:
- Clearance Compliance (Hard Skills)
- Customs Advisory (Soft Skills)
- Document Advisory (Hard Skills)
- Brexit Compliance (Hard Skills)
- Business Strategy (Soft Skills)
- Regulation Compliance (Hard Skills)
- Query Resolution (Soft Skills)
- Delivery Planning (Hard Skills)
19. Import Clerk, Freight Solutions Consulting Ltd, Edison, NJ
Job Summary:
- Manage freight bookings using a computer system.
- Check that the order, tax and customs documents are correct.
- Work closely with national and international suppliers and agents.
- Arrange freight deliveries and collections between ports, airports and warehouses.
- Handle invoices and payments.
- Keep clients up to date with progress.
- Deal with any problems or delays.
- Advise customers of the arrival of cargo into the UK.
- Plan loads and send load lists to agents.
Skills on Resume:
- Freight Booking (Hard Skills)
- Document Verification (Hard Skills)
- Supplier Liaison (Soft Skills)
- Freight Arrangement (Hard Skills)
- Invoice Handling (Hard Skills)
- Client Updates (Soft Skills)
- Problem Resolution (Soft Skills)
- Load Planning (Hard Skills)
20. Import Clerk, Invincible Boat Company LLC, Opa-locka, FL
Job Summary:
- Handle air imports from start to finish.
- Responsible for customer quotes, customer KPI’s.
- Communicate with external suppliers and government bodies.
- Operationally handle all import shipments on the in-house system.
- Deliver high levels of customer service.
- Support the commercial awareness and management team.
- Support and assist colleagues in other departments.
- Submit customs Clearance Declaration via Chief/SAD/IFD/ICR.
- Responsible for arranging and completing all associated paperwork, which documents the nature of the goods being imported from abroad and that they are legal and legitimate.
- Check that all is in order in this respect to import quotas, tariffs, trade agreements and HM Revenue and Customs regulations.
Skills on Resume:
- Air Import Management (Hard Skills)
- Customer Quoting (Hard Skills)
- Supplier Communication (Soft Skills)
- Shipment Processing (Hard Skills)
- Customer Service (Soft Skills)
- Team Support (Soft Skills)
- Customs Declaration (Hard Skills)
- Regulation Compliance (Hard Skills)