• Oversee and maintain optimal function of the HRIS and other HR systems.
• Input, support, maintain, and ensure data integrity of all systems in the Human Resources function for all employees.
• Maintain data integrity by conducting regular audits.
• Compile or assist with the creation of complex data reports.
• Provide technical support, troubleshooting, and guidance to end users.
• Manage access, personalization, and similar system operations and settings for users.
• Identify system improvements and enhancements, and recommend and implement solutions.
• Ensure system compliance with data security and privacy requirements.
• Maintain knowledge of trends and developments in HRIS providers, vendors, and technology.

Skills: HRIS Management, Data Integrity, System Auditing, Data Reporting, User Support, Access Control, Process Improvement, Data Security

• Support, configure, and administer UltiPro HRIS and associated modules.
• Prepare and distribute reports, analytics, and metrics using UltiPro Business Intelligence (IBM Cognos).
• Review, assess, and test upcoming system releases and enhancements.
• Participate in projects to implement new systems and interfaces.
• Maintain user access and safeguard confidential information.
• Run audits to resolve data issues, improve accuracy, and identify potential process enhancements and opportunities to automate.
• Document internal processes, training manuals, and controls.
• Perform data entry and transaction processing.
• Maintain quality control as well as audit records.

Skills: HRIS Administration, Report Analytics, System Testing, Project Implementation, Access Management, Data Auditing, Process Documentation, Data Entry

• Participate and assist in the daily operation of the HRIS department by providing excellent customer service when responding to phone calls, e-mails, and other requests.
• Manage the HRIS Help Desk for resolution and analysis of trends.
• Maintain the integrity of data in the HRIS system and perform data entry.
• Collect data, provide information, and coordinate efforts with internal and external customers as the front line of the HRIS department on a variety of tasks and initiatives.
• Provide support and training to users on HRIS systems and processes.
• Create and maintain HRIS system documentation and user guides.
• Participate as a core team member of HRIS on process improvement initiatives and various projects.
• Support and maintain the HRIS system, including various modules such as HR, Compensation, Benefits, Recruiting, Onboarding, Time Management, and Talent Management.
• Oversee and provide leadership for Payroll/HR technology projects, and lead project teams for data integration, upgrades, and enhancements.

Skills: Customer Service, Help Desk Management, Data Integrity, Data Collection, User Training, System Documentation, Process Improvement, HRIS Support

• Work in close partnership with HR Partners and HR Managers to be a credible activist for clients, team members, and the organizational mission.
• Interpret and explain human resources policies, procedures, laws, standards, and regulations.
• Partner effectively with HR Partners and HR specialist groups, including Learning & Development, Employee Relations, Recruiting, HR Operations, and Payroll.
• Proactively identify opportunities and assess improvements to the employee experience, and partner with the HR team to develop and implement innovative and lasting solutions.
• Ensure employee inquiries are answered and/or properly routed on time.
• Pull reports and provide analytics related to people metrics.
• Support special projects.
• Perform periodic audits of people data and work with HR Operations to correct discrepancies.
• Coordinate with HR, Compensation, and Recruiting on assignments for LOA, Light Duty, Modified Duty, and Restricted Duty.
• Resolve Paycom issues with the IT/Paycom Support Team and act as the primary troubleshooter for Paycom.

Skills: HR Partnership, Policy Interpretation, Cross-Functional Collaboration, Employee Experience, Inquiry Management, People Analytics, Data Auditing, System Troubleshooting

• Partner closely with the HR, Payroll, and IT teams to optimize current processes and systems and implement solutions.
• Conduct data entries into various systems and perform routine audits to ensure the integrity of all data entered.
• Generate and distribute routine and ad hoc reports.
• Respond to employees' questions and direct them to other team members.
• Collaborate effectively within cross-functional teams (Benefits, HRIS, Payroll, and Recruiting) to ensure the integrity of all data entries within department systems.
• Assist with providing production support, including researching and resolving issues, unexpected results, or process flaws, and recommending solutions or alternate methods.
• Perform system maintenance, including reviewing and testing upgrades.
• Develop and document system processes and user guidelines for managers’ review.
• Troubleshoot, research, resolve discrepancies, and handle routine inquiries from attorneys and staff at all levels.
• Assist the HRIS Manager with special projects.

Skills: Process Optimization, Data Entry, Report Generation, Employee Support, Cross-Team Collaboration, System Maintenance, Process Documentation, Issue Resolution

• Oversee and maintain optimal function of the HRIS, including installation, customization, development, maintenance, and upgrades to applications, systems, and modules.
• Foster and maintain positive relationships with HRIS constituents, including senior management and the HRIS customer base.
• Serve as an interface between internal and external customers and functional team members to ensure effective definition and delivery of HRIS applications.
• Promote proactive approaches using the HRIS to solve business needs and problems while enhancing understanding and acceptance of HRIS capabilities.
• Plan, budget, and forecast HRIS needs and applications, and maintain awareness of vendor plans and their potential impact on current and future HRIS functionality.
• Provide technical support, troubleshooting, and guidance to HRIS users.
• Collaborate with executive leadership and HR staff to identify system improvements and enhancements, and recommend and implement solutions.
• Manage permissions, access, personalization, and similar system operations and settings for HRIS users.
• Program custom functions and documentation such as automated queries, filters, macros, and reports.
• Compile or assist with the acquisition of complex data reports, summaries, and logs for senior executives and HR staff.
• Serve as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.

Skills: HRIS Management, Stakeholder Relations, Customer Interface, Business Solutions, Strategic Planning, User Support, System Enhancements, Data Reporting

• Work directly with teammates and HR partners from all over the world to solve challenges, build solutions, and educate along the way.
• Own service desk inquiries (through JIRA) and provide guidance, resolutions, or alternative solutions on system issues.
• Maintain and support Workday and other people's systems configurations and enhancements to enable a cohesive environment.
• Partner with the People & Culture team to identify process gaps and provide solutions and process efficiencies.
• Provide day-to-day system support, including security maintenance, business process configuration, supervisory organization creation and audits, bulk data loads, and data entry.
• Update and maintain documentation for system processes and commonly asked questions.
• Lead Workday end-user trainings.
• Develop and run customized and ad hoc reports using available data and complex calculated fields.
• Continuously increase HR and HRIS knowledge and grow within the role to become a Workday subject matter expert.

Skills: Global Collaboration, Service Desk Support, System Configuration, Process Improvement, Daily System Support, Documentation Management, User Training, Report Development

• Provide support under limited supervision and using limited independent judgment and initiative by inputting, monitoring, and administering department initiatives, projects, or programs following specific instructions and established work procedures.
• Follow written and verbal instructions with work, usually subject to spot checks.
• Gather, collect, record, track, and verify data and information from multiple sources.
• Input, compile, review, and analyze data.
• Use software specific to the department in coordinating and supporting initiatives.
• Provide data and information to others on functional unit processes and procedures.
• Coordinate activities between departments and outside parties.
• Audit entered information for completeness and accuracy.

Skills: Project Support, Instruction Compliance, Data Collection, Data Analysis, Software Utilization, Information Sharing, Activity Coordination, Data Auditing

• Perform employee data management functions, including data entry and updates, while maintaining data integrity in the Human Resource Information System (HRIS) and other enterprise systems supported by enterprise application management.
• Process personnel actions such as hires, terminations, pay and title changes, promotions, employment status updates, transfers, and address changes in Costpoint.
• Process and respond in a timely manner to external inquiries for employee information by completing employment verification requests and unemployment claims.
• Provide ad hoc and standard reporting of employee information, support Federal, State, and Local Government reporting requirements, and validate data in all work products.
• Support HRIS and other enterprise systems’ upgrades, patches, testing, and other technical projects.
• Serve as a systems liaison with other departments and process stakeholders such as Payroll.
• Recommend process and customer service improvements, innovative solutions, policy changes, and/or major variations from established policy.
• Assist in the development of user procedures, guidelines, and documentation for HR-related systems.
• Assist with special HR-related projects and provide training to other staff members.

Skills: Data Management, Personnel Processing, Employment Verification, Reporting Compliance, System Support, Cross-Department Liaison, Process Improvement, User Documentation

• Maintain core HR systems, i.e., HR.Net, TWIST, ADP Freedom, EZLM, E-Talent, Red Carpet, and Insite.
• Carry out system administration activities, including system maintenance, system testing, monitoring data integrity, performing system/data checks, fault-finding, and resolution.
• Manage user access.
• Support the HRIS and Payroll Advisor with the implementation and transformation of new HR systems (Payroll, SELIA, and T&A).
• Promote end-user capability by delivering training and producing user guides.
• Support users with technical queries, providing answers or obtaining solutions from the systems providers.
• Provide other systems support.
• Support reporting and measurement activity across the full range of HR areas.
• Produce accurate and professional standard and ad hoc management information reports to users, such as Business Scorecard and headcount reports.
• Respond to ad hoc reporting requirements positively and with due regard to timelines to ensure delivery, taking advice if called for.
• Action defined reporting at set times each month to ensure deadlines are met.
• Ensure all exceptions in EZLM are cleared at the end of each pay period.

Skills: System Administration, Data Integrity, Access Management, System Implementation, User Training, Technical Support, Reporting Management, Compliance Monitoring

• Support the HR community as the key expert resource for data entry, correction, and HR transaction/process control.
• Provide ongoing verbal and written feedback and guidance to end-users.
• Facilitate and process all types of employee data transactions such as new hires, rehires, transfers, promotions, salary adjustments, separations/terminations, headcount, contractual transactions, bonuses/incentives, and reporting changes in partnership with HR Business Partners, Compensation, and clients from start to finish while providing real-time status updates.
• Ensure all proper authorizations and data standards are upheld.
• Partner within the Human Resources organization to identify best practices, share knowledge, and collaborate on continuous process improvement.
• Direct miscellaneous queries from employees surrounding Payroll, Benefits, and Personal Information Changes to the appropriate departments.
• Maintain Oracle Job and Department Tables.
• Create and update job titles and departments as requested and authorized by the appropriate parties.
• Ensure completed paperwork is sent to the corresponding Payroll and HR groups accurately and on time, and support Payroll processing schedules.
• Provide HRIS Stagehand support within the established service level response time.
• Anticipate and troubleshoot operational issues by identifying stakeholders, maintaining clear communication, managing expectations, and following through with effective and efficient solutions.

Skills: Data Management, User Support, Transaction Processing, Authorization Control, Process Improvement, Query Resolution, Table Maintenance, Issue Troubleshooting

• Process all requests and inquiries involving promotions, pay increases, data updates, account creations, department code changes, and related issues.
• Coordinate with other departments to ensure proper execution.
• Manage the HRIS Demand Management process, including coordinating new requests, assisting with documentation, leading intake meetings, acting as a contact for personnel questions, and responding to inquiries related to HRIS issues.
• Assist employees with DIY training for customers and stakeholders.
• Schedule training sessions and track attendance for participants.
• Perform system administration duties for all business systems.
• Assist AEG HR/Payroll with daily payroll, PTO, timesheet, and system issues.
• Assist management with reports and timesheet issues, and serve as an ABI Super User providing support.
• Work directly with Payroll on the maintenance of ABI.
• Assist HRIS leadership with data analysis and metrics.
• Follow AEG's best practices and procedures to coordinate and execute job tasks.
• Assist the CISO with additional HRIS support and projects.
• Assist AEG Employee Services with projects related to Benefits, Payroll, Compensation, HR Systems, and Talent Management departments.

Skills: Request Processing, Cross-Department Coordination, Demand Management, Training Support, System Administration, Payroll Support, Data Analysis, Project Assistance

• Provide support and training for end users, including employees and managers.
• Create process documentation and user guides.
• Develop audits to support data integrity within HR systems.
• Partner with internal HR teams, external teams, and vendors to troubleshoot system issues and downtime.
• Participate in and lead determinations of organizational needs for HRIS, including implementation, upgrades, new product research, and process improvement.
• Provide uploadable details to the company data warehouse.
• Lead social media communication avenues for potential candidates and internal employees regarding organizational needs.
• Manage the HR Help Desk log for resolution and analysis of trends.
• Develop and deliver system functionality and reporting to end users, including creating training materials and quick reference guides.
• Develop training and documentation of system use for Payroll and HR users.

Skills: User Training, Process Documentation, Data Auditing, Issue Troubleshooting, System Implementation, Data Uploading, Help Desk Management, Reporting Support

• Monitor HR and end-user needs.
• Provide the HR team with monthly metric reports to demonstrate achievement of department goals.
• Initiate automated reports for delivery to end users.
• Conduct industry benchmarking on an annual basis.
• Participate as a core team member on HR process improvement initiatives.
• Manage the development of efficient, effective, and user-friendly processes for HR functions and HR systems.
• Analyze structure and workflow through the organization and HR department, and recommend system and/or business process changes to improve operations.
• Provide communication avenues to all internal employees, such as newsletters and weekly manager tips.
• Work with the HR team to develop communication avenues for potential employment candidates.

Skills: Needs Assessment, Metric Reporting, Automated Reporting, Industry Benchmarking, Process Improvement, Workflow Analysis, Employee Communication, Candidate Communication

• Pull, organize, and analyze relevant data from multiple sources, including HRIS (Paycom).
• Take responsibility for updating SharePoint.
• Report workforce analytics and assist with QA/QI reporting.
• Build and automate reports and dashboards.
• Work on tools and programming languages such as Excel and Access.
• Download hours for agency workers each week and send to suppliers.
• Ensure data is entered in line with payroll governance requirements, including deadlines and accuracy of information.
• Support a proactive payroll advisory service by working closely with the payroll team and HR team to improve processes and procedures, and respond to enquiries from employees and stakeholders in a timely and accurate manner.
• Participate in special projects and monitor documentation.
• Perform general HR administrative duties.

Skills: Data Analysis, SharePoint Management, Workforce Reporting, Report Automation, Payroll Compliance, Payroll Support, Project Participation, HR Administration

• HR data entry experience.
• Familiarity with HR processes such as onboarding, offboarding, and benefits administration.
• Experience with PeopleSoft data entry.
• Advanced Microsoft Excel skills, including proficiency in using VLOOKUP, PivotTables, etc.
• Ability to support system upgrades and user acceptance testing (UAT).
• Strong customer service orientation and the ability to maintain the highest level of confidentiality at all times.
• Good analytical ability, organizational skills, and acute attention to detail.
• Excellent follow-through skills, as well as keen judgment and problem-solving skills.
• Can effectively multitask and meet concrete deadlines.
• An entrepreneurial self-starter and a strong team player.

Qualifications: BA in International Business with 2 years of Experience

• Work experience in HR, HRIS, Payroll, or retail management roles.
• General understanding of Payroll, Timekeeping, and Wage & Hour concepts.
• Experience with UKG Pro, UKG Dimensions, and/or other Cloud HCM systems.
• Good computer knowledge (Excel, Word, PowerPoint, Outlook).
• Highly detail-oriented with strong organizational skills.
• Excellent written and oral communication skills.
• Excellent customer relations skills.
• Aptitude for creative thinking and problem solving.
• Exercise the utmost discretion and maintain confidential information at all times.
• Strong team player and the ability to manage priorities and multitasking.

Qualifications: BA in Human Resources Management with 5 years of Experience

• Experience using enterprise HR systems (i.e., Workday, ADP Workforce Now, PeopleSoft, Oracle).
• Experience working with Workday.
• Bilingual in English and Spanish.
• Ability to support performance management processes.
• Intermediate skills using Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Excellent problem-solving and customer service skills.
• Excellent verbal and written skills with the ability to communicate clearly and effectively.
• Strong technology skills and the ability to leverage technology in work processes.
• Detail-oriented and have the ability to maintain confidentiality with sensitive data.
• Ability to work well independently with little day-to-day supervision.

Qualifications: BS in Data Analytics with 4 years of Experience

• Experience working in HR.
• Understanding of HR policies, procedures, and compliance.
• Experience working with HR database systems.
• Experience with system administration and an interest in working with data technology.
• Solid IT skills, particularly in Excel.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Strong organization, prioritization, and time management skills.
• High tolerance for ambiguity, challenges, and change.
• Must exercise discretion - data confidentiality.

Qualifications: BS in Project Management with 1 year of Experience

• Experience in HR or a foundational understanding of HR, Payroll, and Finance processes.
• Experience in HR data reporting and dashboard creation.
• Knowledge of Workday HCM or a similar HCM system.
• Proficiency in Microsoft Excel.
• Must be able to handle confidential data and information.
• Strong problem-solving and critical-thinking skills.
• Excellent communication and interpersonal skills to work with a variety of people, internally and externally.
• Ability to work in a team environment, handle multiple tasks simultaneously, adapt quickly to change, and complete last-minute requests.
• Ability to be a self-starter and work independently, and eager to handle increasing responsibility over time.
• Customer service orientation in responding to employee or stakeholder inquiries.

Qualifications: BA in Business Administration with 3 years of Experience

• Previous experience working in a fast-paced HR Administrative capacity.
• Human Resources/Payroll system-related experience.
• Extensive knowledge of Human Resource Management systems, including the ability to utilize fourth-generation query languages
• Experience with computer applications such as word processors and spreadsheets, and operating systems such as Windows and similar applications.
• Advanced communication skills to effectively instruct others in various system applications.
• Ability to inspire people with a friendly, open-minded, and reliable personality.
• Ability to analyze, manage projects, lead, implement, and maintain computer systems.
• High personal integrity and ability to maintain confidentiality.
• Demonstrable experience and ability with prioritizing tasks, multitasking, and meeting deadlines.
• Ability to troubleshoot independently and escalate issues on time.

Qualifications: BS in Software Engineering with 6 years of Experience

• HR experience in a professional services environment.
• Working knowledge of HR at a normal level.
• Knowledge of an HR system (Ultipro or other).
• Must be detail-oriented.
• Demonstrated strengths in managing detail, coordinating varying levels of tasks, and following up.
• Effective written and oral communication skills.
• Ability to communicate information with diplomacy and tact while safeguarding confidentiality and assisting in conflict resolution.
• Aptitude to read, interpret, and implement policies and procedures.
• Able to maintain customer expectations as a minimum standard to be surpassed, consider customer requirements before making decisions, and take action.
• Cognizant of restricting private and classified information across multiple divisions.

Qualifications: BS in Management Information Systems with 2 years of Experience

• Experience in related field, i.e., HRIS, Payroll, IT, etc.
• Previous experience in records management and knowledge of Record Retention requirements.
• Experience with HRIS platforms (e.g., Workday, ADP, SAP SuccessFactors, Oracle HCM).
• Advanced computer literacy with specific proficiency in Microsoft Word, Excel, and PowerPoint.
• Knowledge of and experience in project coordination.
• Excellent oral and written communication skills.
• Strong analytical thinking and problem-solving.
• Must be organized and have good time management skills.
• Ability to develop reports and analyze data accurately and thoroughly.
• Must be able to complete work within given deadlines.

Qualifications: BA in Human Resources Management with 5 years of Experience

• Experience handling confidential business matters and information with discretion.
• Qualified in office applications and software, as well as Human Resource Information Systems (HRIS).
• Able to maintain an approachable and appropriate attitude when interacting with all levels of personnel in a rapidly changing environment.
• Comprehensive knowledge of navigating basic office equipment and protocols.
• Desire to thrive in scenarios of team-based work or independent tasks, always looking to learn more and take initiative on several different projects and tasks.
• Ability to effectively interact, verbally and in writing.
• Customer-friendly and sensitive.
• Prompt, responsible, detail-oriented.
• No fear of technology.
• Team focused, ability to receive constructive criticism.

Qualifications: BA in Organizational Leadership with 1 year of Experience

• Related administrative work experience.
• Experience working in an environment focused on processing and coordination of data changes, updates, preferably in a payroll and HR environment.
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook), with familiarity in creating reports in Excel.
• Highly organized individual with close attention to detail.
• Exceptional customer service skills and an ability to creatively problem-solve.
• Proven ability to utilize discretion and best judgment when handling confidential information.
• Ability to analyze data and make recommendations to improve or amend procedures/processes.
• Excellent writing and communication skills, especially communicating with large groups.
• Friendly, upbeat, energetic, and approachable.
• Ability to act with care and extreme discretion, especially regarding disciplinary or pay-related issues.

Qualifications: BA in Public Administration with 4 years of Experience

• Previous HRIS experience.
• Data entry, HR system experience, preferably Oracle, PeopleSoft, and/or SuccessFactors/SAP.
• Working knowledge of Human Resources processes (e.g., HR Transactions, Compensation, Benefits, Learning, etc.).
• High level of proficiency with PC operation, web navigation, MS Word, and MS Excel.
• Able to identify problems and systematically gather relevant information, see root causes of corrections/data integrity issues.
• Willing and able to adjust to multiple tasks and demands, shifting priorities, ambiguity, and rapid change.
• Demonstrated ability to understand the comments and concerns of others and reply to inquiries and relay process instructions clearly in both written and verbal formats.
• Ability to manage tasks carefully and correctly, maintain order and organization, and be thorough and exact in detail.
• Ability to maintain efficient workflow and reliable document control.
• Must be a team player with good interpersonal, verbal, and written communication skills, and have the ability to interface with all levels of employees.

Qualifications: BA in International Business with 2 years of Experience

• Experience in an administration role with exposure to HR.
• Functional experience with HR databases and other HRIS tools supporting HR.
• Knowledge of database and internet software, preferably human resource and payroll systems such as Workday, UKG Pro, Kronos, and HRIS software experience.
• Excellent computer skills with proficiency in MS Word, Excel, and PowerPoint.
• High level of professionalism and exceptional customer service skills. 
• Great attention to detail and organizational skills.
• Strong initiative and the ability to understand many areas of expertise.
• Proven ability to effectively organize, prioritize, and manage multiple projects, with ethics and accuracy/efficiency.
• Ability to adapt and react positively to changes in developments.
• Ability to work and communicate professionally with all levels of management and staff, with excellent interpersonal skills.

Qualifications: BS in Information Technology with 3 years of Experience

• Experience in Human Resources, preferably in the healthcare environment.
• Experience with multiple Human Resources data sources, developing worksheets, dashboards, data extracts, creating custom fields, and data maintenance.
• Strong analytical and problem-solving skills, including data interpretation, logical thinking, and timely execution of results.
• Ability to increase the functional productivity and workflow of the department.
• Excellent verbal and written communication skills.
• Can work independently and solve mid-level problems with minimal supervision.
• Ability to learn and apply new strategies and concepts to develop the performance of the system.
• Ability to manage projects and meet deadlines.
• Proficient with Word, Excel, Outlook, and PowerPoint, and must have the ability to quickly learn and use new software tools.
• Self-motivated with strong organizational, multi-tasking, planning, and follow-up skills.

Qualifications: BS in Information Systems with 5 years of Experience

• Working experience in Human Resources.
• Experience with Human Resources data (including analysis, reporting, and data integrity).
• Accurate data entry skills.
• Experience working with and applying compensation techniques, the elements of total rewards, and target-setting concepts using the SAP SuccessFactors Compensation module.
• Experience in maintaining, administering, or using compensation systems and knowledge of HRIS analytics as they pertain to compensation functions.
• Experience with project management (planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
• Ability to handle data with confidentiality.
• Ability to prioritize and demonstrate a high level of accuracy with an attention to detail.
• Proficient in Microsoft Office products, including Word, PowerPoint, Excel, and Visio.
• Ability to collaborate with cross-functional teams (HR, IT, Finance).

Qualifications: BS in Business Information Systems with 6 years of Experience

• Payroll administration work experience.
• Knowledge of personnel records retention policies and schedules.
• Experience working with UKG (or Ultipro/Kronos), G-Suite, and Excel.
• Have a Certified Payroll Professional (CPP) or other HR certification that demonstrates advanced knowledge of the regulations governing payroll and benefits.
• Ability to analyze and interpret large data sets.
• Experience in training or supporting system users.
• Excellent communication, organization, and data management skills, supporting a culture of collaboration and inclusion.
• Ability to present and to consult effectively.
• Able to maintain confidentiality and handle sensitive information.
• Ability to prioritize well and be flexible in a fast-paced environment with changing demands, focusing on executing and taking ownership of work that benefits company goals and objectives.
• Ability to provide a solution-focused approach to problem solving, proactively seeking to learn things you don't know, and thinking about ways to constantly improve.

Qualifications: BS in Cybersecurity with 7 years of Experience