• Welcome valued visitors and guests and give them a taste of Scottish hospitality
• Identify VIP Wedding Couples and ensure that the standard is a first-class, consistent customer service
• Provide a welcoming, safe environment adhering to H&S, Fire Safety and Food Safety standards, procedures
• Working on initiative in a fast-paced environment, as well as leading teams by example
• Drive sales using creative Menus, showcasing cocktails, and table service to ensure drinks are offered regularly
• Plan Calendar Events for the future growth of the business
• Ensure stock levels are consistent and the product is available to meet customers' needs across all departments
• Use systems in place that aid the company’s productivity and stock control
• Responsible for stock control, ordering and keeping within budgets to maximise profitability
• Attending manager meetings and reviewing the previous week's sales, giving reasons for growth/loss and solutions for the next week.
• Oversee accurate cash-up procedures and ensure necessary paperwork is complete
• Ensure adherence to cash management procedures

Skills: Customer Service, VIP Management, Safety Compliance, Team Leadership, Sales Promotion, Event Planning, Stock Control, Cash Handling

• Responsible for achieving hotel objectives in revenue, profit, market insights, guest satisfaction and employee engagement
• Responsible for realising the estimated budget by optimising the product and service offered
• Control the efficiency, productivity and profitability by drawing up plans and concept budgets (revenue, costs, and sales actions)
• Creates a welcoming atmosphere and personalised service for each individual external and internal guest, having an eye for detail
• Respond appropriately to guest, colleague and leadership feedback
• Engages with colleagues and guests and providers, i.e., confidently relaying hotel facilities or internally held meetings, consistently exhibiting appropriate service behavior in business
• Provides Leadership through leading by example, clearly communicating both operational and strategic information, and ongoing customer feedback
• Ensure team members are trained and developed
• Empower the hotel team and providing an inspiring service culture through briefings, team meetings, allocation of resources, IT platforms, handovers and management of the team
• Responsible for efficient and safe working methods and procedures, training of these methods and procedures and checks at random
• Develops, implements and adheres to strategic business plan, budgets and investment plans according to the annual business planning guidelines, working with key stakeholders
• Responsible for fully understanding and managing all contractual relations between Park Plaza Hotels and the shareholders and ensuring that all obligations are met
• Create and drive valuable memories for guests and value for assets
• Drives the use of contactless service through the hotel

Skills: Revenue Management, Budget Optimization, Operational Planning, Guest Experience, Stakeholder Engagement, Team Leadership, Safety Procedures, Strategic Planning

• Ensure the delivery of these standards and the smooth running of all aspects of the management function, including stock ordering and hitting financial targets
• Responsible for expected to form links with local businesses and tourist information points
• Keep a close eye on standards, regular checks should be made in rooms and implement regular hotel and pub management meetings
• Carry out risk assessments and other health and safety checks to ensure customer safety in all areas
• Managing staffing and recruitment levels will be crucial to the smooth running of the business, play an active role in search and selection activities and the training and development of team
• Extend to the day-to-day performance and attendance of staff, and maintaining personnel and training files
• Responsible for professional and well-presented work, should have strong leadership and people management skills to complement an excellent customer service focus
• Communicating with people at all levels is essential, and should also be self-motivated and able to bring a high level of enthusiasm to everything do
• Managing standards and processes, should be calm under pressure and adaptable to change

Skills: Operations Management, Financial Targeting, Local Networking, Quality Assurance, Health & Safety, Staff Recruitment, Team Development, Customer Service

• Oversee all daily operations of the Front Office and VIP Services, exemplifying oneself as a leader for team members
• Fostering collaboration, employee morale, motivation, and open communication
• Create a positive and proactive environment where all team members are encouraged to provide exceptional guest service
• Participate in the hiring, training, and development of new hires
• Complete employee performance appraisals, providing feedback on professional growth and areas of improvement.
• Coach and discipline associates
• Listen, address, and quickly resolve all guest issues, offering unbiased solutions to remedy each
• Retain current knowledge on hotel internal controls and policies, as well as the Collective Bargaining Agreement, covering associates employed in the operating areas
• Review the Hotel Occupancy report and advise the staff on forecasted rates, special groups, and major events prior to a shift
• Attend informational and pre-convention meetings to determine when a group requires special needs

Skills: Front Office Ops, Team Leadership, Staff Training, Performance Review, Staff Coaching, Guest Resolution, Policy Compliance, Event Planning

• Establish and administer safety policies and procedures pertaining to the Hotel Department and ensure adherence
• Inspect facilities, services, and equipment
• Maintaining close work relationships with other departments leads to promoting smooth, efficient operations
• Accommodate employee schedules due to unexpected events such as sick calls and family emergencies
• Communicate and discuss guest satisfaction, efficient utilization of manpower, and areas of improvement with department supervisors to maximize operations
• Recommend personnel changes in assigned areas, including the hiring, promotion, demotion, and release of staff
• Establish and maintain required channels of communication
• Promote a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and upward mobility
• Recommend and implement incentive programs in each department that address reducing costs or increasing revenues
• Provide training and necessary levels of authority that result in team members providing quality attention and follow-up service that best meet guest needs, as well as attain targeted Hospitality Total Service scores

Skills: Safety Management, Facility Inspection, Cross-Department Coordination, Schedule Management, Operations Communication, Personnel Management, Team Motivation, Staff Training

• Manages the front office and front services function for the property as well as other department functions, including short and long-term planning, as well as day-to-day operations
• Manages the departments and vendors in the most efficient way, maximizing occupancy, capacity, and/or dynamic pricing and revenue opportunities in order to surpass budgeted objectives
• Manages Human Resources responsibilities for the specifically assigned areas
• Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction
• Manages staffing levels in collaboration with Centralized Scheduling in response to business demands, providing recommendations for adjustments whenever possible and monitors compliance of full-time equivalents (FTEs) per department policy and CBA contracts
• Develops and implements specific policies, operating procedures and training programs, manuals, directives, work schedules, as well as the policies and procedures of the departments within the division
• Accountable for role models' excellent service consistent with the property's service standards and Caesars Palace brand attributes
• Monitors, documents, and notifies the Assistant Director of Hotel Operations of any problems that may impact or jeopardize the achievement of current or future departmental objectives
• Provides input and direction in the development of the department's operating budget, strategic plans, and reports
• Communicates effectively with front office and front services stakeholders

Skills: Front Office Management, Operations Planning, Revenue Optimization, HR Management, Team Building, Staffing Coordination, Policy Development, Budget Planning

• Works closely with the other Executive Committee members to ensure all financial, service standards and employee relations goals are met
• Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team
• Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers
• Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service
• Directs property operations in the General Manager's absence
• Maintains close communication with the General Manager and other department/division heads
• Recommends programs for the motivation and development of staff
• Assists in developing annual budget and action plans, including annual objectives
• Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action
• Conducts daily review of hotel operations with Department Heads
• Attends hotel operational meetings, rooms and food and beverage departmental meetings, and associate-related events
• Reviews annual objectives composed by department heads and monitors progress to completion over the coming year

Skills: Financial Oversight, Staff Management, Operations Supervision, Guest Service, Acting Management, Cross-Department Communication, Staff Development, Budget Planning

• Prepare annual operating and CIP budget with division/department managers
• Develop and implement strategic initiatives
• Review and analyze monthly financial statements with division/department managers and ensure budgetary goals are met.
• Monitor and maintain compliance with resort standard operating procedures
• Direct the day-to-day oversight of the hotel’s operational departments with the objective of ensuring the highest possible profit while maintaining the highest level of service and guest satisfaction
• Provide the operational team with direction and assistance
• Conduct annual performance evaluations and set goals
• Interview, hire, supervise, counsel and discipline division/department managers
• Monitor the performance of department/division managers under his direction with the primary focus on enhancing their abilities and skills
• Conduct appropriate compliance audits and communicate results to the appropriate departments
• Inspect all areas of the hotel for the purpose of maintaining the highest possible level of cleanliness, maintenance, safety and staffing to meet operational needs and maximize levels of service
• Respond to guest concerns or complaints
• Review department operations, analyze trends and work with managers to develop plans to improve and maintain guest service and satisfaction
• Responsible for approving purchase requests

Skills: Budget Preparation, Strategic Planning, Financial Analysis, Compliance Monitoring, Operations Oversight, Performance Evaluation, Staff Supervision, Guest Relations

• Responsible for management of their 13-bedroom hotel operations and their people
• Accountable for financial management, planning, and directing all hotel services, including front-of-house, food and beverage operations, and housekeeping
• Responsible for maximising profits, whilst paying attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and exceeds expectations
• Managing and controlling expenditure
• Setting and achieving sales and profit targets
• Analysing sales figures and devising marketing and revenue management strategies
• Recruiting, training and monitoring staff
• Planning work schedules for individuals and teams
• Supervising maintenance, supplies, renovations, and furnishings, and dealing with contractors and suppliers
• Ensuring security is effective
• Ensuring compliance with licensing laws, health and safety and other statutory regulations

Skills: Hotel Operations, Financial Management, Service Excellence, Cost Control, Sales Targeting, Revenue Strategy, Staff Recruitment, Regulatory Compliance

• Serves as Hotel Manager with responsibility for directing all phases of lodging property having 50+ rooms
• Ensures the overall success of the hotel by meeting or exceeding planned objectives and by executing planning functions that meet guest expectations through high-quality standards
• Manages all departments in accordance with Army Lodging Standards, regulatory guidance, and internal controls
• Develops overall plans/procedures for facility administration, operations, quality assurance, force protection, security, and contingency plans
• Evaluates management, maintenance and operating costs to determine the most efficient and economic service possible
• Establishes operational policy in all areas of the facility
• Develops and maintains responsibility for the execution of the five-year capital expenditure budget and annual operating budget as a function of requirements balanced against available cash flows
• Supervises subordinate hotel managers and supervisors

Skills: Hotel Management, Objective Achievement, Department Oversight, Policy Development, Facility Administration, Cost Evaluation, Budget Management, Staff Supervision

• Support the Regional Operations Director in all aspects of running the serviced apartments, including front office, housekeeping, maintenance, administration, revenue and sales
• Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from clients after and during their stay and resolve any client disputes and complaints in a professional manner and within the guidelines issued
• Ensure that all departments operate within the quality standards set out in the SOPs, monitoring and taking action on any feedback within a timely manner
• Work in co-operation with other departments, developing and maintaining good working relationships with colleagues, ensuring that there is regular communication across the entire team
• Take on project work and ad hoc duties as requested by the Regional Operations Director and the Head Office function
• Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the Report Regional Operations Director any shortcomings as soon as possible
• Manage and motivate a team of direct reports on a daily basis
• Ensure the hotel complies with all legislation and Staycity requirements in regard to H&S and employment law
• Responsible for focusing on city/group KPIs at all times, leading the team to deliver every period

Skills: Operations Support, Guest Relations, Quality Assurance, Cross-Department Collaboration, Project Management, Budget Monitoring, Team Leadership, Compliance Management

• Responsible for assisting in the development of the hotel’s business plans, including sales and marketing plan / annual operating budget, and monitoring the performance of the hotel throughout the year to achieve optimum financial goals
• Assists with increasing Market Share through an active role in Sales by providing leads to Regional Sales and must have an understanding of market demand generators and market awareness
• Responsible for Revenue Management-Optimize RevPAR for the hotel through optimization of revenue through occupancy growth and rate position
• Supervises the reservation functions to ensure maximum RevPar
• Responsible for effective inventory management, forecasting, optimal market mix and pricing strategies
• Ensures that staff are fully knowledgeable on all hotel facilities, daily functions, current hotel promotions, as well as local activities within the city
• Responsible for customer service, hotel cleanliness and curb appeal
• Handles all guest complaints and ensures that corrective action is taken in order to ensure guest satisfaction
• Address guest requests to ensure customers are satisfied with the hotel’s services and accommodations
• Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures
• Ensure all staff are aware of the daily activities taking place in the hotel

Skills: Business Planning, Sales Support, Revenue Management, Reservation Supervision, Inventory Management, Staff Training, Customer Service, Policy Enforcement

• Train, support, address HR issues and coach staff to create a productive, efficient team
• Reviews all departmental schedules for accuracy and staffing demands. 
• Responsible for making adjustments
• Participate in community and industry organizations as the primary representative of the hotel and positively represent and promote the hotel
• Submits all Purchase Orders as per company policy to the General Manager or the Regional Director of Operations
• Participate in P&L reviews on a monthly basis and be prepared to address variances
• Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, and compliance with brand and legislative standards
• Implement and maintain all company policies, procedures and standards.
• Ensure all statutory regulations for safety and security for both employees and guests are maintained
• Maintain the property to Brand and Westmont Hospitality Group standards
• Assists in the preparation of the yearly budgets as well as the annual marketing plan

Skills: Staff Training, Schedule Management, Community Engagement, Purchase Oversight, P&L Review, Maintenance Program, Policy Implementation, Safety Compliance

• Lead and inspire the various hotel teams, and manage the day-to-day operations
• Create a friendly and fun environment for the teams to perform at their best
• Optimizing the occupancy, the average daily rate and other hotel revenue
• Ensuring the highest service levels in the Front Office, Housekeeping and F&B
• Creating unique guest experiences and building customer loyalty
• Analyzing and reporting based on the various Marriott and property systems
• Create and execute revenue and inventory management strategies
• Control and keep websites and e-channels up-to-date

Skills: Team Leadership, Operations Management, Revenue Optimization, Service Excellence, Guest Experience, Data Analysis, Inventory Management, E-Channel Management

• Manage and control pricing and availability on all booking channels
• Make and perform competitor analyses
• Participate in, develop and execute Sales and Marketing Strategies
• Determine and manage the budget and business plan for the year
• Maintaining contacts with owners, external relations and key stakeholders
• Ensure all complaints are dealt with appropriately
• Complying with all Marriott standards and procedures
• Ensuring all standards are set at the highest possible level in respect of hygiene, security and health and safety

Skills: Pricing Management, Competitor Analysis, Sales Strategy, Budget Planning, Stakeholder Relations, Complaint Resolution, Standards Compliance, Safety Management

• Develops and implements strategies to achieve Customer Satisfaction Index Goals
• Creates a positive work environment for all employees
• Maintains consistent, effective and communication with all departmental managers and staff
• Produces and provides pertinent reports, statistics, and analysis to further improve the Hotel’s operation and services provided to its guests
• Reviews financial results and develops plans to boost revenues
• Develops and implements appropriate action plans for Front Office, Concierge, Butler Services, Contact Center, Spa, and Transportation
• Ensures Key Performance Indicators set by the management are achieved
• Monitors and controls expenditure, including payroll, within the Hotel Division to achieve budget goals

Skills: Customer Satisfaction, Team Environment, Internal Communication, Data Reporting, Revenue Planning, Action Planning, KPI Achievement, Expense Control

• Monitors and conducts periodic operating equipment, supplies and equipment inventory
• Ensures quality trainings are offered to employees throughout the Hotel Division
• Liaises with other key business units across the property and delegates tasks to ensure that the entire departmental personnel meet operational requirements
• Maintains close ties and relationships with all supporting departments and services
• Coordinate billing with the Finance Division and Gaming operations
• Identifies needs and estimated costs for capital improvements
• Ensures the maximization of total room occupancy by supervising the accurate listing of all future reservations and liaising with other business units
• Develops and implements Customer Recognition Program

Skills: Inventory Management, Staff Training, Task Delegation, Department Coordination, Billing Coordination, Capital Planning, Occupancy Maximization, Customer Recognition

• Conducts courtesy calls to guests /customers (in-house and external)
• Ensures that proper and updated Guest History and Preferences are maintained and updated
• Ensures that there are proper service standards in all areas of the Hotel Division and improves 
• Develops departmental procedures in order to increase efficiency and productivity and improve service to guests
• Responsible for thorough product knowledge of all business units in order to make recommendations while providing upsell alternatives
• Responsible for efficiently resolving any issues raised by any guest to ensure their needs are met and expectations are exceeded
• Ensures ongoing relations and rapport with the guest are not compromised and that exceptional customer service is provided at all times
• Recruits the best available candidates based on recommendations and personal interviews
• Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees

Skills: Guest Communication, Guest Preferences, Service Standards, Procedure Development, Product Knowledge, Issue Resolution, Customer Relations, Recruitment Management

• Manages, coaches and develops all employees within the division to ensure competence, performance and succession objectives are met 
• Consults with Training and Development for specific training programs
• Ensures proper rostering of staff within all areas of the Hotel Division
• Conducts quality checks with regard to the Rooms and Public Areas products and services
• Checks daily for out-of-order rooms, VIP Rooms and special accommodation requests
• Ensures proper maintenance of all facilities in line with the image of the Hotel
• Conducts and attends meetings with the Hotel Division departments
• Ensures close communication and relationship with VIP guests to ensure guests’ stay experience is positive
• Adheres to all Company policies and procedures
• Completes assigned tasks demonstrating a strong work ethic and morality that may extend beyond Job job description

Skills: Staff Development, Training Coordination, Staff Scheduling, Quality Checks, Room Management, Facility Maintenance, Department Meetings, VIP Guest Relations

• Plan, implement and manage overall hotel daily operations
• Conduct hotel budgeting and financial planning
• Plan and organize hotel activities to drive sales
• Manage and monitor hotel expenses
• Manage and track hotel inventory
• Plan and implement marketing campaigns with marketing teams
• Build and maintain strong relationships with visitors and clients
• Build relationships with vendors
• Suggest and implement new ideas
• Responsible for determine KPIs
• Track KPIs and produce reports
• Hire and onboard new hotel staff
• Evaluate staff performance
• Ensure safety and adherence to rules and regulations
• Prepare and manage schedules and shifts

Skills: Operations Management, Budget Planning, Sales Initiatives, Expense Control, Inventory Management, Marketing Coordination, Client Relations, Staff Recruitment

• Ability to super organised, forward-thinking type of person, including scheduling, activity planning and task delegation, is critical to success, dependent on the whole business consistently delivering the goods
• Ability to be part of and take the lead in hotel emergency procedures, together with assisting in ensuring the hotel complies with local government regulations concerning safety, and any other regulatory requirements
• Ability to deal with a variety of people, so communication will be adaptable
• Ability to brilliant communicator - consistently clear and concise
• Ability to help problem solve, as still building the business, have solutions to find - logical thinking and collaboration with teams across the business will be key
• Ability to manage a variety of key stakeholder relationships
• Ability to focus on growing and developing a team of passionate hotel people
• Ability to manage and lead this business as though it were their own

Qualifications: BA in Hospitality Management with 1 year of Experience

• Experience pre-opening with hotels or large venues
• Operational experience across all facets of hotel operations
• Ability to technology and system savvy, experience with MS Office, knowledge of Hotel Management software (PMS) will be advantageous
• Professional and personable, with excellent communication skills and a can-do attitude
• Ability to be pre-equipped with sound decision-making and problem-solving skills, especially under pressure
• Ability to have a Hotel Management / Administration qualification or equivalent and possess working knowledge of relevant HIGA conditions
• Ability to hold or obtain a First Aid certificate and QLD RMLV and RSA certificates
• Must meet the appropriate legal requirements to work in Australia

Qualifications: BS in Hotel Administration with 2 years of Experience

• Experience executive committee at a property of 800 rooms or greater 
• Experience general manager at a property of 500 rooms or greater
• Must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation
• Ability to manage extensive amounts of information and provide constructive feedback/direction
• Extensive knowledge of hotel operations, front office and food and beverage
• Excellent written skills
• Excellent oral communication and presentation skills
• Considerable ability to listen effectively
• Ability to work effectively both independently and as a team
• Ability to delegate, manage and organize projects and establish priorities consistent with company objectives
• Ability to effectively deal with owners, customers and team members, some of whom will require high levels of patience, tact and diplomacy
• Ability to manage multiple projects, meet and work effectively under time and resource constraints
• Ability to effectively lead a team of professionals

Qualifications: BA in Tourism Management with 5 years of Experience

• Experience in Luxury Hotel Operations 
• Experience  Resident Manager, held successfully
• Experience working in top-of-the-range luxury resorts and managing large luxury resorts of over 100 rooms, with refined catering for the discerning and demanding traveler
• Experience working in remote island locations in a managerial position and good understanding of challenges in terms of supply and logistics
• Ability to extensive food and beverage background
• Fluent in English and French
• Knowledge of a third language will be an advantage
• Being familiar with LQA standards

Qualifications: BS in Business Administration with 10 years of Experience

• Experience with golf would be an advantage
• Complete understanding of luxury clientele habits, needs and expectations
• Strong customer and interpersonal relations skills
• Ability to complete the knowledge and practice of the operations of Top Luxury Resorts
• Ability to read, interpret and process accounting and financial information.
• Strong organizational and managerial skills
• Proven leadership skills
• Capable of managing a culturally diverse team

Qualifications: BA in Event Management with 11 years of Experience

• Previous experience in an upscale cruise line or hotel of comparable size in a similar position in the scope of operation
• Business fluent in English
• Exceptional leadership skills
• Extensive wine and bar knowledge
• Excellent administration skills and computer skills, as well as a good understanding of accounting principles
• Experienced in leading an international crew
• Profound knowledge of MS Office, experience with PMS (the company uses MXP and the Hotel Manager is fully responsible for the correct use of all MXP applications on board)
• Able to demonstrate outstanding flexibility
• Be fully proficient and knowledgeable about the Hotel Operations, including but not limited to PSO, HM Manual, as well as all other departmental manuals and procedures, menu cycle, function sheets, wine menu, whisky menu, bar menu and suite amenity program

Qualifications: BS in Restaurant and Hotel Management with 3 years of Experience

• Convincing personality, with charisma, confident appearance, loyalty and sense of responsibility
• Guest-focused, service-oriented, positive personality and professional appearance
• A good sense of key figures and processes helps to organize yourself and  pipeline
• Ability to effectively deal with internal and external customers
• Ability to work for a financially stable, dynamically growing company with a growing fleet of elegant Ocean and River ships
• The entire crew and all passengers are double vaccinated
• Fair and monthly payment, even if there are no guests on board, the entire crew is fully paid
• Training period and flexible support to candidates and newcomers at any time
• Step-up program within the company
• Good ability to plan holidays, vacation plans will be presented within the first month

Qualifications: BA in International Hospitality with 4 years of Experience

• Broad business view, solid business acumen, preferably Sales and Marketing / Revenue background
• Experience working for an extended-stay hotel before
• Similar hotel industry experience is essential for the role
• Experience with hotel software such as Opera (PMS)
• Organizational skills with the ability to meet deadlines
• Ability to work in a dynamic, fast-moving, and demanding environment
• Fluent in English, Dutch, or basic Dutch
• Self-motivated person with the ability to take constructive action without relying on direction from others
• Excellent communication skills (verbal, listening, writing, presentation)
• Strong problem-solving skills, encouraging new innovations 
• Outstanding associate and customer relations skills

Qualifications: BS in Hospitality and Tourism with 1 year of Experience

• Experience-proven work 
• Experience in independent boutique properties
• Experience in operations, budgeting, forecasting, revenue management, and sales and marketing
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, rehabilitation plans, budget forecasting, quality assurance programs, hotel law, and the development of long-range planning
• Leadership skills to motivate and develop staff and to ensure the accomplishment of goals
• Able to set priorities, plan, organize, delegate, and control
• Ability to read, write, speak and understand the English language to communicate with management and staff
• Ability to write communication skills to be concise, well organized, complete, clear and understandable in order to formulate complex reports and communicate with the public, staff, corporate offices, and owners
• Ability to move throughout premises and visually inspect conditions, including bending, stooping and reaching arms overhead
• Ability to travel to various sites on and off hotel property up to four miles per day and continuously perform essential job functions

Qualifications: BA in Resort and Lodging Management with 2 years of Experience

• Extensive knowledge of hotel operations
• Impressive background in both the F&B and Rooms divisions
• Creativity and flair, and are able to evidence good business acumen, a strong work ethic and people-management skills
• Must have high energy, personality and presence
• Experience with a diversity of leadership positions in operations
• Experience in a luxury hotel environment
• Ability to flexibly schedule and the ability to work different shifts and/or weekends
• Excellent communication skills 

Qualifications: BS in Hospitality Leadership with 6 years of Experience

• Experience similar position at a luxury hotel or a large hospitality group
• Strong knowledge of hotel operations, including Room, Food and Beverage, and Spa Operations, with strong financial acumen
• Excellent interpersonal skills and leadership skills to engage and motivate key stakeholders, especially colleagues
• Passion for creating exceptional guest and colleague experiences
• Strategic, analytical thinker with demonstrated sound judgment when making decisions
• Very strong analytical, financial, and project coordination skills
• Experience working within Turkey and the pre-opening of a luxury hotel
• Fluent in Turkish and English language proficiency

Qualifications: BA in Hospitality Leadership with 7 years of Experience

• Ability to exceptional communicator
• Committed to the success of the hotel and the team, ensuring follow-through to the end
• A strong leader who delights in their team’s success and ensures their acclaim
• The ability to support and develop the team is key in this role, while understanding the great depth of knowledge and drive that managers have
• A true understanding of a 5-star lifestyle
• The ability to pay attention to detail is an innate quality
• Ability to love working with a team
• Command of the English language at an advanced business level
• Must have knowledge of Japanese

Qualifications: BS in Hospitality Management with 1 year of Experience

• Previous experience in an upscale cruise line or hotel of comparable size in a similar position in the scope of operation
• Business fluent in English
• Exceptional leadership skills
• Extensive wine and bar knowledge
• Excellent administration skills and computer skills, as well as a good understanding of accounting principles
• Experienced in leading an international crew
• Profound knowledge of MS Office, experience with PMS (the company uses MXP and the Hotel Manager is fully responsible for the correct use of all MXP applications on board)
• Ability to demonstrate outstanding flexibility
• Be fully proficient and knowledgeable about the Hotel Operations, including but not limited to PSO, HM Manual, as well as all other departmental manuals and procedures, menu cycle, function sheets, wine menu, whisky menu, bar menu and suite amenity program
• Convincing personality, with charisma, confident appearance, loyalty and sense of responsibility
• Guest-focused, service-oriented, positive personality and professional appearance
• A good sense of key figures and processes helps to organize yourself and pipeline
• Ability to effectively deal with internal and external customers

Qualifications: BA in Tourism Management with 4 years of Experience

• Experience as a hotel manager in focused-service hotels or as a rooms division manager in a full-service hotel, with exposure to housekeeping, maintenance revenue management, demonstrating progression with each career move
• Experience in a leadership capacity, focusing on sales and marketing or front desk management.
• Previous experience with budgeting and forecasting
• Must be based in or willing to relocate to Hinton, Alberta
• A welcoming and outgoing personality for guests, with a demonstrated innate ability to be both firm and supportive with team members
• Ability to act in the best interests of the organization
• Able to background that reflects the ability to roll up sleeves and help in any department at any given time (in other words, a working manager who knows how to prioritize for maximum contribution)
• Superior written and verbal communication skills, evidenced by an ability to quickly craft messages that are easy to understand by various audiences, both internal and external
• A dedication to providing exceptional customer service and an ability to hold team members accountable to the same level
• Ability to set and exceed goals as evidenced by an outstanding sales/revenue track record in previous roles
• Ability to set priorities for self and others in the hotel
• Project planning capabilities coupled with time management and organization techniques

Qualifications: BS in Hotel and Restaurant Management with 3 years of Experience

• Excellent leadership skills and experience within a similar role or capacity
• Previous experience in a property management system
• An extensive knowledge of hotel operations across all departments
• Ability to drive sales to meet occupancy and revenue targets
• Exceptional customer service and communication skills (verbal and written)
• Excellent communication skill includes both Chinese and English
• Excellent organizational skills with the ability to multitask
• Excellent attention to detail, problem-solving skills and the ability to 'think on feet'
• Successes in managing and executing hotel and department-specific projects, recruitment campaigns and team performance and development matters
• A natural ability to handle or resolve guest complaints and establish amicable relations with guests of the hotel and ensure that their needs, comfort and luxury expectations are proactively met at all times

Qualifications: BA in Business Administration with 1 year of Experience

• Experience as a Duty or F&B Manager
• Knowledge and experience in F&B 
• Living in the greater area of Amsterdam
• Ability to real team player
• Willing to work operational shifts
• Live and breathe the motto that presentation exceeds performance
• Ability to speak English fluently, and any other language, such as Dutch
• Ability to be enthusiastic and an awesome communicator
• Great planner and organizer
• Flexible in working days ( working days are between Monday - Sunday) and are also available during holidays
• Ability to sense of humor
• Ability to work full-time available

Qualifications: BS in Hospitality and Tourism with 3 years of Experience

• Experience as Hotel or Resident Manager in 5-star international brand business hotels in Asia
• Senior hotel leadership experience in Operations
• Proven leadership skills, results-oriented
• Strong interpersonal skills
• Able to resolve conflicts with guests, supervisors and employees
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Able to create a diverse and supportive work environment in a multi-cultural setting
• Strong time management skills
• Must be fluent in English
• Only shortlisted candidates will be contacted

Qualifications: BA in Event Management with 5 years of Experience

• Experience as a Senior Receptionist, Night Manager, or Duty Manager
• Experience in Night Audit
• Valid General Managers Certificate
• Excellent knowledge of Rotorua and the surrounding area
• Willing to work flexible hours
• Proven experience leading a team
• Must have a current First Aid certificate 
• Ability to work a variety of shifts, including morning, evenings, night shift, weekends, and public holidays

Qualifications: BS in Hotel Administration with 2 years of Experience

• Must have prior experience as a housekeeper
• Affinity as a leader
• High attention to detail
• Ability to enjoy cleaning and seeing organized spaces
• Must be physically able to repeatedly climb and descend stairs carrying 40 pounds
• Time allowance for rooms is 30 minutes for departing guests/room, 15 minutes for stay-over guests/room
• Managerial or leadership experience, especially in housekeeping
• Worked before in the hotel industry in positions such as a waiter/waitress, dishwasher, or front desk clerk

Qualifications: BA in International Hospitality with 1 year of Experience

• Experience in a similar role or extensive experience in front of house operations and ready to take the next step (experience in a boutique environment a bonus)
• Have experience with Opera PMS along with the Microsoft Office suite, understanding of hotel stats regarding occupancy, average rate and revenue
• Extensive experience with all Front of House and Reception processes in the high-end hospitality industry
• Highly computer-literate with high proficiency in MS Office Suite, PMS and systems, and other department-specific applications
• Ability to confidently communicate with and speak to individuals and groups
• Be committed to and passionate about exceptional and authentic guest service and have a great ability to read people
• Organised and detail-oriented orientated and be the type of person that’s always following through and following up
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

Qualifications: BS in Resort and Lodging Management with 2 years of Experience