Updated: Feb 24, 2025 - The Delivery Director oversees project execution and ensures all initiatives align with business goals and timelines. This position leads the development and implementation of best practices for project management while maintaining high standards in documentation and quality control. The director also drives team leadership, resource management, and strategic decision-making to support business growth and client satisfaction.


Tips for Delivery Director Skills and Responsibilities on a Resume
1. Delivery Director, Apex Solutions, Richmond, VA
Job Summary:
- Lead Project Management Team
- Setting annual KPI/OKR for PM and Delivery Team
- Onboarding new projects and services
- Supervising project/services execution
- Measuring and presenting Delivery Team performance
- Driving PM education and mentoring
- Account management and service expansion
- Managing project/services pipeline
- Managing staffing/recruiting process
Skills on Resume:
- Project Leadership (Hard Skills)
- KPI Setting (Hard Skills)
- Project Onboarding (Hard Skills)
- Execution Supervision (Hard Skills)
- Performance Tracking (Hard Skills)
- Mentoring (Soft Skills)
- Account Growth (Soft Skills)
- Staff Recruitment (Hard Skills)
2. Delivery Director, InnovateX Systems, Boulder, CO
Job Summary:
- Coordinate customer delivery and support activities across the US and offshore delivery center
- Work with sales to acquire business
- Define scope and determine the budget for customer projects
- Monitor customer satisfaction (CSAT) of customers in the region
- Hire and manage PMs within the delivery organization
- Provide delivery oversight and guidance to team and customers
- Manage resource allocation and client assignments
- Maintain operational excellence within the delivery organization and define best practices
- Deal estimation and pricing
- Serve as a primary escalation point within the region
Skills on Resume:
- Customer Coordination (Soft Skills)
- Business Acquisition (Hard Skills)
- Scope and Budgeting (Hard Skills)
- Customer Satisfaction Monitoring (Soft Skills)
- Team Management (Soft Skills)
- Delivery Oversight (Hard Skills)
- Resource Allocation (Hard Skills)
- Escalation Management (Soft Skills)
3. Delivery Director, Meridian IT Services, Albany, NY
Job Summary:
- Manage effectively a chosen Mechanical & Electrical Department, ensure projects are delivered technically correct and on time, whilst maintaining the target profit level.
- Attend/Maintain regular contact and meetings with the Client and build/foster relationships.
- Manage and control internal and third-party resources on projects.
- Ensure all key project design deadlines are met per scope and budget.
- Ensure technical compliance and quality production of all deliverables.
- Record any changes of scope, which may affect fee basis and advise leadership.
- Post contract completion and end of debtor’s reviews with the client.
- Assist other Directors in Project Delivery
- Carry out third-party design audits
- Review on a monthly basis the Project Job Costing Reports.
- Review on a monthly basis the reported Profit and Sales Figures
Skills on Resume:
- Department Management (Hard Skills)
- Client Relationship Building (Soft Skills)
- Resource Management (Hard Skills)
- Project Deadline Management (Hard Skills)
- Technical Compliance (Hard Skills)
- Scope Change Management (Hard Skills)
- Post-Project Review (Soft Skills)
- Financial Reporting (Hard Skills
4. Delivery Director, Vantage Point Consulting, Orlando, FL
Job Summary:
- Manage several projects at once and scale them from the onset, having involvement from the pre-sales stage and throughout the delivery cycle
- Design and implement delivery strategy adhering to modern best practices
- Lead a high-caliber team of individuals committed to quality and efficiency
- Encourage an ethos of continuous improvement for the team
- Manage and forecast delivery costs and delivery risks through formal governance
- Liaise closely with senior stakeholders and the programme board to guide and advise on solutions throughout the delivery cycle
- Build trusted relationships with clients to grow and expand partnerships to win new projects
- Conduct an organised and well-managed programme which is an example of best practice throughout the organisation
- Defining and implementing delivery objectives and strategy, considering metrics such as cycle time
- Defining delivery methodology and implementing it to best practice
- Liaising closely with senior stakeholders and C-level clients to guide, advise and update them on risks and blocking issues
- Day to day management of the team, including performance management and coaching / training
- Defining and adhering to programme budget
Skills on Resume:
- Project Coordination (Hard Skills)
- Delivery Strategy (Hard Skills)
- Team Leadership (Soft Skills)
- Risk Management (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Client Development (Soft Skills)
- Budget Management (Hard Skills)
- Continuous Improvement (Soft Skills)
5. Delivery Director, Horizon Data Group, Austin, TX
Job Summary:
- Engage, collaborate and communicate effectively with variety of stakeholders in the organization
- Set vision for Vilnius Office and provide strategic planning
- Build and lead a high performing management team to ensure that the products are delivered technically correct, on time and within the budget
- Perform various management functions as required, including budgeting, contract negotiations, personnel evaluations or similar
- Stay current with industry trends, conduct assessments and provide recommendations for innovative technology solutions
- Ensure compliance with key regulatory and organizational policies and procedures
- Contribute to and engage all teams in delivering to support technical standards
- Actively contribute to the Group level projects and initiatives.
- Pre-sales engagement, including advising on best solutions, time to deliver, estimating costs and advising on size of team
- Managing gross margins and earned value analysis
- Change and risk management for the client’s portfolio
Skills on Resume:
- Stakeholder Communication (Soft Skills)
- Strategic Planning (Hard Skills)
- Team Leadership (Soft Skills)
- Budget Management (Hard Skills)
- Contract Negotiation (Hard Skills)
- Technology Assessment (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Change Management (Hard Skills)
6. Delivery Director, Synergy Solutions, Nashville, TN
Job Summary:
- Oversee program management and account management for the 3 to 5 of Brink’s largest customers
- Coordinate with internal project management teams to ensure all new implementations and service changes are successfully executed for customers
- Drive root cause analysis of service interruptions and resolution plan development by working with National and Regional Continuous Improvement as well as National Product Organization
- Act as the final escalation point from the customer for all service issues, cases, and claims, escalates issue to appropriate internal stakeholders (e.g., National Product and field leadership)
- Collaborate with Continuous Improvement and Product teams to drive process improvements and efficiencies including back-office activities and service delivery
- Manage client communications inclusive collecting content for meetings / assembling presentations
- Provide regular weekly or monthly updates quality issues, process, program and project status to National Operations and National Product
- Co-lead all business reviews with National Account Manager
- Manage a team of 5 to 9 individuals
Skills on Resume:
- Program Management (Hard Skills)
- Account Management (Soft Skills)
- Project Coordination (Hard Skills)
- Root Cause Analysis (Hard Skills)
- Escalation Management (Soft Skills)
- Process Improvement (Hard Skills)
- Client Communication (Soft Skills)
- Team Leadership (Soft Skills)
7. Delivery Director, Quantum Tech Services, Portland, OR
Job Summary:
- Manage one or more agile projects in collaboration with a multi-disciplinary team.
- Lead the development and implementation of software development efforts, by setting up and maintaining rigorous SDLC and delivery processes for engineering teams.
- Support deliverables involving project estimations, resource assignment and status reports within time, budget and specification constraints
- Integrate standards & best practices within solutions architecture, engineering, business analysis and quality assurance practice(s)
- Oversee dependencies for complex projects spanning multiple business units
- Communicate consistently and effectively with internal business partners and leadership to understand appropriate project needs and requirements
- Identify risk areas and provide alternate strategies to address concerns
- Deliver complex projects, breaking down barriers for team
- In partnership with architecture and leadership, shepherd execution on technical vision, standards, & best practices to ensure strategy and execution alignment
- Manage agile planning and technical roadmap that engineering teams are responsible for delivering against
- Coordinate across other team functions to ensure we’re all tracking toward desired outcomes
Skills on Resume:
- Agile Project Management (Hard Skills)
- SDLC Management (Hard Skills)
- Resource Planning (Hard Skills)
- Solution Architecture (Hard Skills)
- Risk Management (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Technical Vision Alignment (Soft Skills)
- Cross-Functional Coordination (Soft Skills)
8. Delivery Director, Zenith Consulting, Madison, WI
Job Summary:
- Lead the bedding-in and policing of a new end-to-end delivery process, which is currently in development.
- Own the evolution of this process to best enable the business to efficiently deliver quality content in line with business objectives and forecasted growth.
- Work with key members of the senior management team to identify and implement processes, owned and managed by the team on a day-to-day basis, that enable accurate tracking, and reporting of target margins/profitability on both project-based and retained clients.
- Scope, plan, estimate and manage projects for key clients subject to the available capacity within the team as grow.
- Act as the ‘quality gate’ reviewing and providing guidance on SoWs and other key project documentation produced by team.
- Work with the Content Director to develop and implement a robust resource forecasting / planning process that, once implemented, will ensure that the Content and Delivery team’s time is best utilised.
- Own and manage this process and its evolution within the business.
- Create executive status reporting and escalate impediments, manage risk, help assure value delivery, and help drive continuous improvement
- Act as an advocate of technical direction & designated best practices at a project execution level
- Facilitate Agile ceremonies
- Participate in Daily Stand-up, Planning, Review and Retrospective meetings & provide constant feedback effectively
Skills on Resume:
- Process Management (Hard Skills)
- Content Delivery (Hard Skills)
- Margin Tracking (Hard Skills)
- Project Scoping (Hard Skills)
- Quality Assurance (Hard Skills)
- Resource Forecasting (Hard Skills)
- Executive Reporting (Soft Skills)
- Agile Facilitation (Soft Skills)
9. Delivery Director, BlueSky IT Solutions, Columbus, OH
Job Summary:
- Responsible for the overall engagement, ensuring are adding value to the customer/business owners and client organisation.
- Collaborate with Delivery Managers to understand client expectations and will fulfill commitments to the client.
- Define and roll out the engagement strategy, ensuring the engagement matures into a sustainable long-term partnership
- Establishing trust with the key stakeholders early on so that can be empowered to do things the way believe is best for the client.
- Drive the perception of work within the client organisation.
- Support client in transformation activities and identify new opportunities avenues for further improvement.
- Work closely with the new business team during pitch stages in preparation, devising strategy and being part of the pitch delivery team.
- Own and manage profitability and performance across designated accounts groups, in line with agreed financial targets.
- Plan client’s budgets and will ensure delivery against those plans.
- Be responsible for interviewing and on-boarding new team members.
Skills on Resume:
- Client Engagement (Soft Skills)
- Collaboration (Soft Skills)
- Engagement Strategy (Hard Skills)
- Stakeholder Trust Building (Soft Skills)
- Transformation Support (Hard Skills)
- Opportunity Identification (Soft Skills)
- Account Profitability Management (Hard Skills)
- Budget Planning (Hard Skills)
10. Delivery Director, Visionary Networks, Charleston, SC
Job Summary:
- Being the primary contact for internal \ external customer and organize their requests into the delivery plan and coordinate its execution
- Build positive and productive working relationships for business growth.
- Analyze and troubleshoot delivery issues in a timely fashion.
- Manage and lead the vertical delivery teams.
- Perform resource allocations and workload assignments according to delivery requirements.
- Ensure that the teams maintain a high level of competence and operational excellence.
- Responsible for the team performance and their professional and personal development.
- Analyze requests and risk, set delivery priorities and make schedule adjustments to meet timely delivery goals.
- Perform negotiations for delivery rates according to risk factors.
- Develop process improvements to achieve cost-effectiveness and time-saving.
- Make critical business decisions and orchestrate the scope for delivery project definition.
- Report delivery status relevant stakeholders and develop required delivery documentations.
Skills on Resume:
- Client Coordination (Soft Skills)
- Relationship Building (Soft Skills)
- Issue Resolution (Hard Skills)
- Team Leadership (Soft Skills)
- Resource Allocation (Hard Skills)
- Performance Management (Soft Skills)
- Risk Management (Hard Skills)
- Process Improvement (Hard Skills)
11. Delivery Director, Crestwave Technologies, Denver, CO
Job Summary:
- Provide overall leadership, vision, strategic planning and oversight of supporting tactical execution plans to ensure successful delivery against the overall delivery roadmap.
- Manage and own accountability for timely, high-quality and cost-effective delivery of multiple projects across different geographies.
- Oversight and management of multiple programs and/or projects, leveraging various skill sets ensuring consistent usage of standard project management practices.
- Implement best practices and processes - Delivery, IT, Finance, Quality and ensuring compliance.
- Ensuring effective resource utilization across onsite and offshore including manpower allocation and release, bench management, monitoring talent pipeline and utilization.
- Accountable for Customer and employee satisfaction.
- Work with Pre-Sales/Practice teams to drive growth, quality and customer satisfaction.
- Enabling better alignment of technology to the emerging business context of the company.
- Responsible for managing P&L, gross margins at the project level, Onsite-offshore ratios, revenue growth, billing milestones and utilization in line with organizational goals.
- Drive performance assessment, training, coaching and mentoring to team members.
- Take responsibility for people development including ongoing training, skill-building, deployment and career growth.
- Build competency development and drive to improve productivity.
Skills on Resume:
- Strategic Leadership (Soft Skills)
- Project Delivery Management (Hard Skills)
- Program Oversight (Hard Skills)
- Process Implementation (Hard Skills)
- Resource Utilization (Hard Skills)
- Customer Satisfaction (Soft Skills)
- P&L Management (Hard Skills)
- Team Development (Soft Skills)
12. Delivery Director, Infinity Tech Consulting, Phoenix, AZ
Job Summary:
- Be able to inspire confidence as the primary delivery leader for a portfolio of accounts with accountability for engagement financials, client relationships, resourcing optimization, and service delivery outcomes.
- Have documented both leading and lagging indicators of client and contractual commercial success and have a plan to improve and optimize service delivery.
- Maintain a high level of client satisfaction by providing high-quality, high-value services, carefully balancing the commercial terms of the contracts and the needs of the clients.
- Be adept at managing client interactions, meetings, issues, escalations and risks
- Create and execute plans for continuous improvement and innovation initiatives.
- Developing, structuring and pricing complex solutions that can include outsourcing, managed services, partner solutions, IP-based solutions, application development, application management, systems integration, IT infrastructure/architecture and other related services.
- Drive the achievement of business and strategic goals as well as meet or exceed budgeted revenue and margin targets for a portfolio of accounts.
- Develop and achieve forecasts, optimize team utilization, and create quarterly and annual account plans and budgets.
- In coordination with the recruitment team, ensure the assignment, recruitment and career development of team members in line with client needs/market evolution/macroeconomic indicators.
- Provide leadership, mentoring, training and coaching to team members and assist them in completing their delivery work efficiently and productively.
Skills on Resume:
- Client Confidence (Soft Skills)
- Financial Accountability (Hard Skills)
- Client Satisfaction (Soft Skills)
- Risk Management (Hard Skills)
- Continuous Improvement (Hard Skills)
- Solution Structuring (Hard Skills)
- Revenue Optimization (Hard Skills)
- Team Leadership (Soft Skills)
13. Delivery Director, Pinnacle Solutions, Raleigh, NC
Job Summary:
- Develop and lead the growing global product delivery teams, responsible for the successful delivery of SEW’s products and services to customers.
- Optimize, and be accountable for, the ongoing operational management of all customers, to strengthen the foundation of the operation to ensure unhindered growth.
- Receive/resolve all operational & people-related issues with Clients, SEW product and vendor SI partners.
- Work with internal teams to improve relationships with key partners to continually improve the experience customers have with SEW.
- Work with internal SEW teams to ensure we have continuous process improvement across product delivery and related area.
- Work with SEW product leadership and team to outline functional and technical limitations and prioritize the product roadmap.
- Work with product teams to understand current and future product technical and functional roadmaps.
- Work with product delivery team to ensure process monitoring and deviations work with product delivery team
- Ensure internal processes/tools and document alignment to avoid any Internal miscommunication.
Skills on Resume:
- Global Team Leadership (Soft Skills)
- Operational Management (Hard Skills)
- Issue Resolution (Soft Skills)
- Partner Relationship Management (Soft Skills)
- Process Improvement (Hard Skills)
- Product Roadmap Planning (Hard Skills)
- Technical Alignment (Hard Skills)
- Internal Communication (Soft Skills)
14. Delivery Director, NuWave Systems, Louisville, KY
Job Summary:
- Lead the EMEAI Strategic Services Sourcing teams by providing supplier solution, quoting, capability, risk assessment and ongoing performance management processes and tools.
- Meet customer satisfaction and financial goals.
- Support and guide strategy and direction for Strategic Services Sourcing teams.
- Lead the effort for continuous improvement of business acumen, supplier development and cost savings measures.
- Ensure team development and curriculum are in place for customer-facing support of the use of OEM and 3PP Suppliers as part of Enterprise and Core services solutions.
- Work closely with the Customer Services Organizations to understand customer-supplier and process requirements for OEM and 3PP requirements.
- Mentors and teaches PMs about all processes and job functions, and provides onboarding and training
- Carries out supervisory responsibilities, including assigning and directing work, on-boarding new employees
- Defining performance expectations and providing ongoing feedback and coaching, fostering employees' ongoing development, and recognizing good performance
- Ensures direct reports follow standard policies and procedures, proactively identifying and recommending improvements
- Works with capacity to ensure that projects are appropriately staffed, including both employee and contract staff
Skills on Resume:
- Supplier Management (Hard Skills)
- Customer Satisfaction (Soft Skills)
- Strategic Sourcing (Hard Skills)
- Continuous Improvement (Hard Skills)
- Team Development (Soft Skills)
- Process Alignment (Hard Skills)
- Mentorship (Soft Skills)
- Staffing Management (Hard Skills)
15. Delivery Director, ProEdge IT Consulting, Salt Lake City, UT
Job Summary:
- Manage end-to-end project delivery, with the responsibility of defining and implementing best practices for the delivery.
- Manage a large team of permanent and temporary resources across multiple client accounts (based onsite and offsite).
- Manage budget and resources for project delivery.
- Direct the team to deliver SLAs that enable the business to meet its objectives.
- Work with key stakeholders to complete project charter outlining the scope, goals, deliverables, required resources, budget and timing.
- Complete work structure breakdown to estimate the effort required for project delivery.
- Work closely with practice lead and solution architect to provide a project schedule to identify when each task will be performed, by which discipline and by which resource.
- Clearly communicate expectations to all team members and stakeholders.
- Act as a mediator between stakeholders and team members.
- Resolve any issues and derive solutions to problems throughout the project life cycle.
- Effectively manage project scope by ensuring any changes to the scope are documented and approved by stakeholders through proper documentation (change request forms).
- Determine if external consultants or contractors will be required to complete the project plan.
Skills on Resume:
- End-to-End Delivery (Hard Skills)
- Team Management (Soft Skills)
- Budget Management (Hard Skills)
- SLA Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Project Planning (Hard Skills)
- Scope Management (Hard Skills)
- Issue Resolution (Soft Skills)
16. Delivery Director, Everstone Technologies, Des Moines, IA
Job Summary:
- Determine how results will be measured and complete a post-project evaluation report to determine how well results were achieved.
- Evaluate, Recommend/ Develop tools and best practices for project management and execution.
- Ensure all project documents are correctly developed, debriefed, shared and filed/ archived for all projects.
- Participate in scoping and project planning for new business opportunities.
- Plan, execute and evaluate projects according to the predetermined timelines, budgets and agreed-on key deliverables.
- Hire and management of the project & business analyst team, reporting to the project sponsor (client) and ensuring quality control through the project life cycle.
- Provide leadership, ownership and accountability for project deliverables
- Ensuring that the project quality is aligning with best practices to enable clients to achieve their outcomes on time and within budget.
- Mentor team members, contribute to business decisions and develop relationships with key senior client individuals.
- Contribute to shaping the business direction internally and externally, exploring, evangelizing and bringing to market new opportunities and product services.
- Work with key technology partners for go-to-market strategies
Skills on Resume:
- Performance Evaluation (Hard Skills)
- Project Tools (Hard Skills)
- Documentation Management (Hard Skills)
- Business Scoping (Hard Skills)
- Budget Management (Hard Skills)
- Team Leadership (Soft Skills)
- Quality Control (Hard Skills)
- Client Relations (Soft Skills)
17. Delivery Director, Vanguard IT Services, Tampa, FL
Job Summary:
- Optimize, and be accountable for, the ongoing operational management of all customers, to strengthen the foundation of the operation to ensure unhindered growth.
- Receive/resolve all operational & people-related issues with Client, SEW product and vendor SI partners.
- Work with internal teams to improve relationships with key partners to continually improve the experience customers have with SEW.
- Work with internal SEW teams and ensure continuous process improvement across product delivery and related area.
- Work with SEW product leadership and team to outline functional and technical limitations and prioritize the product roadmap.
- Work with product teams to understand current and future product technical and functional roadmaps.
- Work with product delivery team to ensure process monitoring and deviations work with product delivery team
- Ensure internal processes/tools and document alignment to avoid any Internal miscommunication.
- Mentors junior team members and provides employee on-boarding and training
- Interviews job candidates and leads project management for pitches
Skills on Resume:
- Operational Management (Hard Skills)
- Issue Resolution (Soft Skills)
- Partner Relationship (Soft Skills)
- Process Improvement (Hard Skills)
- Product Roadmap Planning (Hard Skills)
- Process Monitoring (Hard Skills)
- Team Mentorship (Soft Skills)
- Project Pitches (Soft Skills)
18. Delivery Director, Silverline Networks, Oklahoma City, OK
Job Summary:
- Guides implementation of platform infrastructure and services in accordance with planned business results, time frames, and commitments.
- Leads coordination efforts around integration points across solution (reusable services, LOB integration & delivery) and provides project management oversight of activities.
- Ensures adherence to existing BT methodologies, technology, operations, documentation, and quality control standards, policies, procedures, etc. and coordinates and controls implementation thereof.
- Ensures effective communication, such that there is the ability to facilitate timely and accurate decision-making with the business.
- Mentors and develops team in agreed upon Agile processes and delivery methodologies, taking appropriate steps to enhance and guide delivery teams in a continuous improvement process.
- Comfortable with making decisions with some level of uncertainty.
- Recruit and manage appropriate staffing resources.
- Track and report on project milestones and provide status reports to all stakeholders.
- Lead, coach and motivate the team members on a proactive basis.
Skills on Resume:
- Platform Implementation (Hard Skills)
- Integration Management (Hard Skills)
- Methodology Adherence (Hard Skills)
- Effective Communication (Soft Skills)
- Agile Mentorship (Soft Skills)
- Decision Making (Soft Skills)
- Staff Recruitment (Hard Skills)
- Team Leadership (Soft Skills)
19. Delivery Driver, Green Transport Solutions, Springfield, IL
Job Summary:
- Support go-to-market campaigns
- Build thought leadership and content in the area of expertise
- Understand and communicate the cross-functional value chain (Engineering, QA, UXD, Insights, and Delivery)
- Drive continuous improvement, quality, and project delivery
- Drive a culture of joy, quality, and growth with Badger’s and clients
- Line manage and hire Delivery Leads and Principals and help them with their careers
- Setting delivery and product strategy for the client to solve large-scale problems
- Understanding and communicating the complete digital product value chain (Engineering, QA, UXD, Insights, and Delivery)
- Overseeing the end-to-end delivery of bespoke and complex digital products for clients customers
- Ensuring high-quality digital products are built and aligned with clients’ expectations
- Managing escalations with clients or the Badger team through to successful resolution
Skills on Resume:
- Campaign Strategy (Hard Skills)
- Content Creation (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
- Project Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Team Leadership (Soft Skills)
- Product Strategy (Hard Skills)
- Client Management (Soft Skills)
20. Delivery Driver, Rapid Logistics, Dover, DE
Job Summary:
- Deploy the strategic alliance framework
- Creating a culture necessary to achieve exceptional results in delivery
- Compliance with the governance plan and responsibilities matrix
- Determine the functions of the APT, monitoring and improving effectiveness in delivery
- Implementing transparent governance and accountability structures for the Leadership Team
- Ensure that all members of the APT understand the Alliance Charter and perform works following this.
- Integrate all participant personnel to the alliance by developing and one-team culture and identify within the Project Team.
- Develop and deploy the APT and definition of roles and responsibilities
- Develop and oversight of the compilation of Project Section Target Price proposals and ensure a value-assured section target price is developed.
- Deploy management plans and processes for the APT
- Promote and lead a culture of delivering that respects and maintains the health safety and well-being of all people working on traveling through or neighboring the project
Skills on Resume:
- Strategic Alliance Deployment (Hard Skills)
- Culture Development (Soft Skills)
- Governance Compliance (Hard Skills)
- APT Function Monitoring (Hard Skills)
- Transparent Governance (Hard Skills)
- Alliance Integration (Soft Skills)
- Role Definition (Hard Skills)
- Health and Safety Leadership (Soft Skills)
21. Delivery Driver, FastTrack Couriers, Lincoln, NE
Job Summary:
- Leads a team of new software delivery employees that will engage in academy-style learning and fluctuate assignments to ensure practical application of new skills and knowledge.
- Designs education academy sequencing and content applicable to a learner-centric model.
- Prepares curriculum that meets the needs of assimilating new employees into the Majesco culture that can act as change agents in the process.
- Uses immersive, problem-based learning approaches to ensure hands-on experience and retention of information and skills.
- Develops and delivers onboarding experiences to bring foundation and stability to team members with clarity of what is expected in the first 90-120 days of employment.
- Enables the team to work on temporary assignments and/or alongside System Integrators to meet client needs while attaining skill practice and knowledge application in real-world settings.
- Ensures team is equipped with appropriate technical product knowledge and client outcomes to ensure effectiveness, enables proper ramp up and team integration to drive success.
- Leads activities to maintain collaborative partnerships with system integrators to ensure alignment with business and sourcing strategy objectives
- Provides leadership to enable the team to understand role clarity and desired outcomes.
- Ensures alignment and partnership across the System Integration Model.
- Coordinates the development, planning, and execution of sourcing strategies to ensure the team is properly integrated into culture and programs to gain experience and apply in real-world efforts.
- Monitors and evaluates performance against sourcing strategy and objectives.
- Defines and leads the execution of optimal sourcing solutions based on program requirements, funding, partners, functional knowledge, and needs of the employees in their development.
- Monitors staff performance metrics to ensure the team is performing as expected.
- Oversees actions to address issues and mitigate risks.
- Provides direction and guidance in the creation of the annual sourcing plans for the team and ongoing curriculum changes.
Skills on Resume:
- Team Leadership (Soft Skills)
- Curriculum Design (Hard Skills)
- Onboarding Development (Hard Skills)
- Problem-Based Learning (Hard Skills)
- Technical Product Knowledge (Hard Skills)
- Client Outcome Alignment (Hard Skills)
- Performance Monitoring (Hard Skills)
- Sourcing Strategy Execution (Hard Skills)
22. Delivery Driver, QuickMove Services, Chesterfield, MO
Job Summary:
- Build and manage global teams of Project managers, Scrum Masters, Agile coaches, Architects, Data Engineers, Data visualization experts, and Data scientists for client engagements
- Manage and deliver large and complex data and analytics programs for customers
- Accountable for overall Analytics programs across LS customer's outcomes and deliverables
- Review engagement progress, scope, timelines, and budget
- Manage Contractual Obligations and support Presales activity
- Maintain roadmaps and delivery cadences that maximize and calibrate digital technologies, data, and teams to deliver exceptional digital experiences
- Partner with marketing teams and segment leads to meet growth objectives
- Coordinate with operations, marketing, IT, and data teams to support the delivery of an exceptional experience to stakeholders including members, providers, brokers, employers, and employees
- Evolve digital experiences and manage product lifecycles consistent with changing market expectations, research, and brand voice
- Develop a clear line of sight to experience performance, product metrics, and operational support required to meet business objectives.
- Establish a solid working relationship with multiple clients.
- Work collaboratively with delivery teams and subject matter experts to evaluate client needs regarding their objectives and goals.
- Support delivery and sales team in cross-sells and upsells
Skills on Resume:
- Team Management (Soft Skills)
- Program Delivery (Hard Skills)
- Contract Management (Hard Skills)
- Roadmap and Cadence Management (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
- Digital Experience Evolution (Hard Skills)
- Client Relationship Building (Soft Skills)
- Sales Support (Soft Skills)
23. Delivery Driver, Citywide Deliveries, Albany, NY
Job Summary:
- Set vision, drive strategy, and provide innovative solutions, developing and delivering quality data conversion process as well as ensuring operational delivery for oncology portfolio.
- Accountable and responsible for quality, cost, and consistency of SDTM delivery for in-house and outsourced studies across TA.
- Hire, lead, manage, and develop a large function of GSK staff, FSP team members, and CWs in line with GSK Values and Expectations.
- Accountable for managing contracts and vendor decisions for contracts around 30 million USD budget
- Manage quality and budget for outsourced studies.
- Hold the FSP partners accountable and responsible for the delivery.
- Identify and escalate issues and mitigate risks.
- Drive collaboration and performance across a matrix of stakeholders - across countries and groups.
- Influence decisions and articulate the need to make changes to drive performance in other functional groups to ensure delivery versus the portfolio priority targets
- Set a strategy to develop a training curriculum to build a data conversion school of excellence to train junior programmers and college graduates in cost cost-effective manner.
- Understand the end-to-end Global Clinical Operations
Skills on Resume:
- Strategy Setting (Soft Skills)
- Data Conversion Management (Hard Skills)
- Team Leadership (Soft Skills)
- Vendor Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Collaboration (Soft Skills)
- Training Development (Hard Skills)
- Clinical Operations Knowledge (Hard Skills)
24. Delivery Driver, Swift Transport Co., Baton Rouge, LA
Job Summary:
- Lead, develop, and inspire a high-performing team of project managers, business analysts, and process engineers.
- Oversee and guide the team with intake, analysis, and process delivery work.
- Manage a portfolio of marketing and emerging products, including full project lifecycle execution (concept definition through post-launch support and stabilization.
- Mitigate risks, and 'triage'/resolve issues as they arise.
- Provide formal project reviews with Project Managers / Business Systems Analysts and key stakeholders to perform assessments, ensuring high-quality project management objectives are being met.
- Establish and nurture internal working relationships across the enterprise to foster the development of cross-functional teamwork.
- Partner, collaborate, and influence across a multitude of business stakeholders, to ensure all parties are aligned and driving toward and meeting objectives.
- Provide initial scoping and operational feasibility via cross-functional leadership and facilitation efforts.
- Provide senior leadership with visibility into the health of projects about operational feasibility.
- Partner with Enterprise Delivery peers to support and document Enterprise Delivery Process and Support tools, as well as oversee Enterprise Management tools such as Clarity and JIRA.
Skills on Resume:
- Team Leadership (Soft Skills)
- Project Lifecycle Management (Hard Skills)
- Risk Mitigation (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
- Scoping and Feasibility (Hard Skills)
- Project Health Monitoring (Hard Skills)
- Enterprise Tool Management (Hard Skills)
25. Delivery Driver, Horizon Delivery Group, Knoxville, TN
Job Summary:
- Work with Data Practice Leads and the Enterprise Architecture team to develop and implement OneAmerica’s data delivery strategy
- Responsible for ensuring their teams (OneAmerica associates and third-party vendors) are delivering project outcomes
- Work with the IT Plan Organization and Enterprise Application leaders to solve project resource and process issues
- Work with Enterprise Application leaders to solve process issues
- Assess gaps in teams’ performance and ensure adequate measures to fulfill the gaps through capacity alignment and training
- Work with architecture and other disciplines inside and outside of IT to actualize the OA Enterprise Architecture strategy
- Identify opportunities for improvement in team performance and utilization
- Follow-up on open issues and action items to ensure they are resolved
- Foster the team through a transition to a DevOps approach
- Work with Practice Leads and team members to implement best practices, standards, and procedures to encourage team consistency, efficiency, and maintainability
- Identify metrics necessary to ensure the ADA and SIA team is improving their quality and delivery efficiency - both in development and support capabilities
- Communicate team risks and successes to peers, Data Delivery Department Leader, and associates to educate and ensure confidence in the direction of the team
Skills on Resume:
- Data Delivery Strategy (Hard Skills)
- Project Outcome Management (Hard Skills)
- Process Issue Resolution (Hard Skills)
- Performance Gap Assessment (Hard Skills)
- Team Utilization Improvement (Hard Skills)
- DevOps Transition (Hard Skills)
- Best Practices Implementation (Hard Skills)
- Risk and Success Communication (Soft Skills)
26. Delivery Driver, Express Courier Solutions, Raleigh, NC
Job Summary:
- Leads exceptional program teams (coaches and leaders) who deliver on the day-in and day-out of apprentice experience and success
- Grows teams as we scale at a pace
- Ensures that all elements of Delivery, from launch to completion (final projects, portfolios, and exams), are truly world-class and that all apprentices are successful in completing their programs and achieving relevant work success
- Ensures that apprentice managers are engaged in the work and that relationships with coaches are strong
- Address client-facing issues immediately and expertly
- Inspires everyone, being all over the details (and knowing why they matter) whilst remaining focused on and bringing everyone back to the big picture
- Achieve or better the key result areas set by the owner and the KPIs agreed with the APT.
- Prepare key result areas performance reports.
- Preparing periodic cash flow statements covering a 28-day rolling period, and periodic earned value reports
- Ensures adherence to existing BT methodologies, technology, operations, documentation, quality control standards, policies, procedures, etc., and coordinates and controls implementation thereof.
- Ensures effective communication, such that there is the ability to facilitate timely and accurate decision-making with the business.
- Mentors and develops team in agreed upon Agile processes and delivery methodologies, taking appropriate steps to enhance and guide delivery teams in a continuous improvement process.
Skills on Resume:
- Program Leadership (Soft Skills)
- Team Scaling (Soft Skills)
- Apprentice Success Management (Soft Skills)
- Client Issue Resolution (Soft Skills)
- Strategic Focus (Soft Skills)
- Performance Reporting (Hard Skills)
- Methodology Adherence (Hard Skills)
- Agile Process Mentorship (Hard Skills)
27. Delivery Driver, ProFleet Logistics, Lansing, MI
Job Summary:
- Supports the AVP of Technology in a leadership capacity with planning, budgeting, and staffing allocation for the Delivery of Program
- Collaborates closely with key stakeholders in business, marketing, and product development to establish and implement the organization's product engineering delivery strategy
- Responsible for maintaining and reporting on the Loyalty Platform strategic roadmap, implementation, and release plan of key products in a fast-paced, agile environment.
- Responsible for the launch and continuous improvement of new and existing product features and services, leading to successful implementation across different verticals, as well as several 'in progress' projects.
- Drives the cultural adoption of scaled agile principles and values to implement a creative, strong business and technical vision.
- Driving strategic product delivery, including removing impediments that impact productivity or block the team's progress.
- Develops and monitors metrics to determine the success criteria for delivery.
- Directs the operations of the assigned functional area to achieve strategic and operational business goals and targeted financial and content quality results.
- Partners with other delivery leads, engineering, and product managers to identify and manage cross-team dependencies.
- Work closely with product delivery teams and product owners to ensure agreed-upon backlog items are prioritized, developed, and released.
- Represents the Technology delivery progress in executive-level forums.
- Promotes continuous improvement and protects a culture of innovation.
- Provides execution and delivery leadership to the product teams to deliver high-quality products in committed timeframes.
- Simply communicates highly complex information to non-technical stakeholders.
- Interacts with direct reports and peers in management/customers/vendors to interpret information and improve cross-functional programs.
- Builds and enhances key internal and external contacts.
Skills on Resume:
- Leadership Support (Soft Skills)
- Product Engineering Strategy (Hard Skills)
- Roadmap Management (Hard Skills)
- Agile Methodology Adoption (Soft Skills)
- Strategic Product Delivery (Hard Skills)
- Metrics Development (Hard Skills)
- Cross-Team Collaboration (Soft Skills)
- Communication with Stakeholders (Soft Skills)