• Build and maintain long term relationships with customers in the assigned territory.
• Support the License & Services Sales teams to achieve their bookings targets
• Negotiate with customers/prospects, providing guidance to the services procurement process
• Manage and support the SDM team to secure renewals of IMS contracts leveraging on IMS offering and customer relationship
• Work closely with the Sales organization to define the Statement of Work – review services contracts
• Coordinate the design and estimating of proposed service
• Review and approve the proposed service costs
• Actively contribute to and establish business developments plans for the assigned territory
• Acts as Delivery Executive on contracts to support the SDMs
• Ensure SDM undertake appropriate service reporting to client, lessons learnt enacted and drive continuous service improvement

Skills: Customer Management, Sales Collaboration, Contract Negotiation, Team Leadership, Service Contracts, Service Estimation, Business Development, Continuous Improvement.

• Manage a team of SDM’s with responsibility for team utilization, recruitment, retention, performance evaluation, competence development, coaching & team building
• Achieve objectives set by regional Senior Director and/or Vice President regarding contract performance
• Responsible for all activities surrounding the delivery of services, successful delivery, and overall client satisfaction within the assigned territory
• Seek additional revenue opportunities and negotiate contracts of work to maximize revenue generation
• Serve as escalation point for client issues and concerns
• Resolve complex business problems
• Oversee appropriate onshore, nearshore and offshore resources
• Work closely with Competence Centre management on capacity planning, resourcing requirements for major projects & resource competence development plans
• Be a spokesperson internally and externally to support development and revenue growth of the practice
• Manage internal communication with employees
• Revenue and GM forecast

Skills: Team Management, Contract Performance, Client Satisfaction, Revenue Generation, Issue Resolution, Resource Allocation, Capacity Planning, Internal Communication.

• Hires, develops and retains a team of highly skilled Engagement Managers dedicated to delivering Financial projects and ensuring customer satisfaction with the Workday solution.
• Ensures that Engagement Managers are meeting standards outlined in Workday’s implementation methodology
• Works with the internal ecosystem to develop a compelling strategy and messaging regarding the role that Workday and partners play in financial deployments
• Works with Alliances and Partner Operations team to ensure partner organizations are prepared to assist customers
• Engages with Field Readiness team to help prioritise and ensure the completion of strategic initiatives aimed at making the financials practice a success
• Serves as Executive Sponsor on critical projects
• Delivers on quarterly reference, utilisation, forecasting, revenue and margin objectives
• Aligns with the regional Sales Team to develop new subscription and professional service business
• Review project statements of work and change orders to ensure they are adequately documented and executed
• Engages with the regional sales organisation to ensure we’re properly positioning and selling implementation, technology and education services.
• Serves as the escalation point for resolving customer implementation issues.
• Contributes to the strategic direction of the Professional Services organisation through leading

Skills: Team Development, Customer Satisfaction, Strategy Alignment, Partner Collaboration, Project Sponsorship, Revenue Forecasting, Sales Alignment, Issue Resolution.

• Establish and lead a strong program/project delivery team of professionals assigned to major initiatives enterprise wide.
• Responsible for building demand, resource, portfolio management, and project delivery capabilities within Casey’s.
• Defines appropriate processes and manages compliance to ensure corporate project delivery quality at program level (e.g. requirements management, risk management, change management, issue management, resource management, project accounting etc.).
• Owns and manages the IT financial management and budget process, in partnership with the head of technology strategy, delivery, and architecture. Tracks and monitors IT financial for opportunities and risks.
• Collaborate with IT Leadership and other business teams to ensure strategies are aligned with company goals.
• Creates and executes a program portfolio communication plan with full transparency to all stakeholders. 
• Evaluate the portfolio and make recommendations on changes to the focus and levels of investment/resource allocation.
• Defines and develops program and project management standards, processes and related tools.
• Provides a standard project delivery framework and visibility/transparency into IT Delivery activities.

Skills: Program Leadership, Resource Management, Compliance Oversight, IT Financial Management, Strategic Alignment, Stakeholder Communication, Portfolio Evaluation, Project Management Standards.

• Work as part of the Project Management Team to support the oversight and deliver the majority of the SDLC projects for Ethos
• Manage the Change management process, identify out of scope items and/or prospects for follow on work, e.g Support, and help develop scope and timelines for these Change Orders.
• Support business development at prospecting meetings and with initial scope and draft proposal development.
• Responsible for building and helping to transform the IT Delivery capability to align with overall agile transformation. 
• Monitors IT Delivery performance to continuously improve performance, quality, and business satisfaction.
• Executes a governance process to provide corporate executive leadership with visibility into program performance and decision-making ability.
• Responsible for hiring, training, salary administration, performance management and corrective actions for direct reports. 
• Collaborates with team members on career development and goals setting.

Skills: SDLC Oversight, Change Management, Business Development, IT Transformation, Performance Monitoring, Governance Execution, Talent Management, Career Development.

• Work closely with the CN Heads of the P&Ls, Sales team and Product Directors to become the single source of communication for that city/sub-region.
• Be an active part of the sales process/SME to clients
• Participate in developing fee proposal and project win strategy by supporting solutioning and conversion of new opportunities
• Work with Sales team to assess local project requirements and corresponding risk and provide corresponding labour build up for pricing.
• Identify and deployment of right resources & right team structure as per the project requirement and project schedule.
• Collaborate with and contribute to Product Directors work program, proving field feedback and operational insights
• Responsible for the “Health of the delivery” in ensuring the product delivers against KPIs and is the key feedback loop for the P&L heads.
• Responsible for project profitability and regular delivery team communication and feedback.
• Responsible for ensuring all financial projections and invoicing are carried out.
• Ensure project delivery is done according to JLL standard, methodology and policy.
• Accountable for Operations compliance of the team (CZ, Bravo, DQE etc.)
• Assist in recommendation of C&B related issues of all staffs under there management- including renumeration, salary, promotion, retention, bonus etc. based on staffs' performance.
• Lead the delivery team, day to day with active and regular interaction on future career development.

Skills: Stakeholder Communication, Sales Support, Project Assessment, Resource Management, Product Collaboration, KPI Delivery, Financial Oversight, Team Leadership.

• Accountable for the Operational Service Centre Strategy, Performance and Operations
• Financial Management Operational P&L Budget, Manage Overall SLA's performance, Penalty's, constant review of cost and financial efficiency.
• Demonstrate consistency in service delivery across the various business units nationally and in doing so demonstrate a program of continuous improvement
• Responsible for Customer Satisfaction outcomes through Service Delivery responsible for maintaining internal stakeholder relationships & customer satisfaction.
• Promote service completion, manage the operational service centre governance model, identify areas for improvement, issue root cause analysis and remediation agreements with the customer
• Own the OCS risk register, mitigate, transfer, or accept as appropriate to ensure that Integral meets its legal Statutory Compliance requirements
• Advise and steer the business regarding changes in best practice, performance, legality and governance
• Maintain the highest level of stakeholder relationships
• Own and manage the P&L for the business unit to achieve or exceed the agreed financial targets for operational performance, training and development, H&S, revenue, and expenses
• Work closely with Finance team to prepare and present the monthly and quarterly financial reports

Skills: Service Strategy, Financial Management, Continuous Improvement, Customer Satisfaction, Governance Management, Risk Mitigation, Best Practice Advisory, Financial Reporting.

• Leadership and Talent Management Develop a performance culture, employee engagement, grow internal talent, leadership accountability, building key relationships and act as a primary for senior escalation and a point of contact for Knowledge Skills and Experience
• Work in partnership with Senior Stakeholders, the CSC and the Sectors, role modelling a collaborative approach to prevent an ‘us and them’ culture
• Drive good practice and innovation across the business unit ensuring compliance with internal audit requirements
• Ensure all defined services are completed in accordance with quality operating procedures and statutory requirements, ensure EHS compliance requirements are met
• Develop relationships with key customers, trade associations and other relevant organisations to promote the image and best interest of Integral and JLL
• Develop, engage, and recruit talent within the business at all levels, ensuring a robust succession plan exists to support the business strategy
• Contribute as a member of the senior management team to the formulation and implementation of business strategy and the achievement of overall business goals
• Responsible for end-to end process from Work Force Management effective scheduling to Engineering Teams completion of jobs including compliance and all relevant documentation

Skills: Talent Management, Stakeholder Collaboration, Innovation Leadership, Compliance Oversight, Customer Relationship Building, Succession Planning, Strategic Contribution, Workforce Management.

• Defining and implementing delivery objectives and strategy, considering metrics such as cycle time
• Defining delivery methodology and implementing it to best practice 
• Liaising closely with senior stakeholders and C-level clients to guide, advise, and update them on risks and blocking issues
• Defining and adhering to the program budget
• Managing gross margins and earned value analysis 
• Change and risk management for the client’s portfolio 
• Hands-on technical experience in software development, DevOps, or QA
• Managing large continuous delivery projects of 80 to 100 people and a budget of up to £10 million per annum 
• Manage several projects at once and scale them from the onset, having involvement from the pre-sales stage and throughout the delivery cycle
• Design and implement delivery strategy adhering to modern best practices
• Lead a high-caliber team of individuals committed to quality and efficiency 
• Encourage an ethos of continuous improvement for the team
• Manage and forecast delivery costs and delivery risks through formal governance
• Liaise closely with senior stakeholders and the program board to guide and advise on solutions throughout the delivery cycle
• Build trusted relationships with clients to grow and expand partnerships to win new projects 
• Conduct an organized and well-managed program which is an example of best practice throughout the organization
• 
  

Skills: Delivery Strategy, Stakeholder Management, Budgeting, Margin & Value Analysis, Risk Management, Technical Expertise, Project Scalability, Team Leadership

• Provide leadership to help define and drive strategic objectives and champion the fundamentals within the Cell and Red Badger
• Managing stakeholder/client relationships and accounts
• Leading a sale to size, cost, and scope a project, from pitch to project kickoff
• Leading and managing commercial agreements
• Working with the Cell Managing Director to drive Cell profitability
• Understanding and contributing to the Cell metrics
• Understanding and communicating the complete value chain (Engineering, QA, UXD, Insights and Delivery)
• Driving continuous improvement and quality, project delivery
• Monitoring and contributing to client/team satisfaction
• Contributing or leading the delivery discipline
• Setting delivery strategy for the client to solve large-scale problems
• Promoting Lean-Agile methodologies
• Providing delivery leadership to all badgers in the Cell
• Guides implementation of platform infrastructure and services following planned business results, time frames, and commitments.
• Leads coordination efforts around integration points across solutions (reusable services, LOB integration & delivery) and provides project management oversight of activities.

Skills: Strategic Leadership, Stakeholder Management, Sales and Project Scoping, Commercial Agreements, Profitability Management, Value Chain Communication, Continuous Improvement, Lean-Agile Methodologies

• Manage ADA and SIA teams and conduct performance reviews
• Work with team members to develop their personal development plans and support them along their career journey including regular performance feedback
• Work with team members to ensure their key actions align with the enterprise and team goals
• Actively engage external industry stakeholders and peer groups to bring forward best practices as well as foster partnership within the greater community.
• Create partnerships and networks in the industry to leverage talent development and acquisition.
• Develop and coach a high-performing team.
• Provide EWA leadership - empowerment through forming and following OAWays, creating experiences that lead to the right beliefs, actions, and results for the organization, and clarifying decision-making authority.
• Serve as a champion for organizational change initiatives associated with the Development of IT associates.
• Work closely with IT Leaders to constantly assess training and development needs and assess gaps.
• Work closely with Enterprise Architecture and key technology vendors to understand and influence their roadmaps and integration with OneAmerica.

Skills: Team Management, Performance Reviews, Talent Development, Stakeholder Engagement, Industry Networking, Coaching and Leadership, Organizational Change Management, IT Training and Development

• Manage and maintain multiple client projects simultaneously as well as other Delivery Managers, 
• Using internal and partner delivery teams through complex, multi-faceted implementations to meet customer’s business objectives 
• Ensure client success while ensuring adherence to scope, delivery timeline, and budget.
• Manage and communicate a clear vision of project objectives and motivate the project team to achieve them
• Create a project environment that enables peak performance by team members.
• Ensure the project team is working together under an integrated plan with properly integrated execution phases 
• Keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
• Analyze and identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget, and timeline.
• Identify and communicate risks and collaboratively put into action mitigating plans and actions.
• Define customizations and integration requirements in collaboration with internal and partner delivery teams to deliver solutions to automate processes or bridge functional gaps.
• Ensure the customer will be a positive reference to other customers/prospects.

Skills: Project Management, Client Success, Team Leadership, Scope and Timeline Management, Stakeholder Communication, Risk Management, Customization and Integration, Customer Satisfaction

• Responsible for applying expert knowledge of the implementation and large project process, providing strategic direction, making decisions, and solving complex problems to move the business forward while managing an integrated delivery team
• Allocating resources based on project demand, proactively leading the identification, and design & implementation of process improvements.
• Makes decisions based on information provided, to support associates in solving problems.
• Makes tactical day-to-day and long-term strategic decisions and is accountable for all activities performed by the team.
• Assists in and communicates general company direction, mission & vision and is accountable for merit, bonus, and promotion recommendations/communication.
• Creates and maintains a highly skilled delivery team by coaching, mentoring, and developing team members. 
• Work with the management team to define and execute strategies.
• Supports the scoping of projects by providing project resource estimates that represent the level of effort required to support the projects/initiatives.
• Manages team allocation by ensuring that each associate has a manageable workload and reallocating resources
• Cultivates open communication with customers, and business partners to identify opportunities to improve processes and methodologies.
• Establishes clearly defined goals, objectives, responsibilities, competencies, and development plans for each member of the team
• Provide leadership to multiple implementations and facilitate the cross-project/cross-functional team to develop and implement solutions to address clients' requirements.

Skills: Strategic Leadership, Resource Allocation, Process Improvement, Decision Making, Team Development, Project Scoping, Workload Management, Client and Partner Communication

• Experience in building delivery teams and solutions. 
• Proven experience in driving scalable enterprise initiatives
• Prior exposure to Telco technologies, and industry experience 
• Proven experience in hands-on managing delivery of an organization of 100 FTE and or high business impact engagements of a similar size
• Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
• Significant agile practitioner experience, able to define and implement agile processes in complex customer and stakeholder environments and significant experience in delivering agile projects at scale
• Experience with presales, contracting & management under multiple commercial models including T&M, FP and managed output / outcome
• Experience in building and leading geographically distributed delivery teams, including experience in working with customer’s distributed team and defining right target operating model
• Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams 
• Expected to have exceptional organization, leadership, and stakeholder management skills
• Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment

Qualifications: BA in Business Administration with 5 years of Experience.

• Demonstrated understanding of intersection of clinical and business operations with technology.
• Understanding of how technology impacts patient care.
• Demonstrated experience in managing one or more of the aforementioned programs.
• Exceptional interpersonal skills and a record of building trust-based relationships with business leaders, counseling them on broad ranging technology-related topics.
• Demonstrated ability to navigate complex organizations and build consensus on priorities.
• Deep, intuitive understanding of technology trends and capabilities across commercial systems, digital technologies, analytics, and design.
• Experience delivering technology to meet business cases/needs.
• Track record of successfully working with customers to implement large-scale, complex technology systems within their environment, minimizing disruption to business/clinical processes.
• Understanding of the financial implications of technology decisions
• Good steward of Ascension financial resources.
• Ability to handle stressful situations with multiple priorities 
• Experience working with, and or coordinating the efforts of multiple parties

Qualifications: BA in Organizational Leadership with 4 years of Experience.

• Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment
• Proven ability to develop and maintain effective internal and external business relationships with various levels of management
• Experience in business management and Managed Services leadership position
• Experience in software or related industry in revenue and cost budgeting experience
• Proven ability to develop strong relationships with key sales personnel
• Ability to manage forecast / pipeline and reflect a true position with date driven deadlines
• Ability to drive results throughout engagement/delivery team
• Above average communication, presentation, organizational and planning skills
• Excellent understanding of English (communication and writing). 
• Highly developed interpersonal skills to work as a team member and customer liaison
• Successful management of largescale Managed Services contracts
• ITIL Certification or applicable ITIL terminology and practices
• Services sales and strong track record of overachievement on targets

Qualifications: BA in Public Administration with 6 years of Experience.

• Experience with a proven track record in project execution and managing multiple CMS or web based projects.
• Experience in managing multiple projects in agile environment simultaneously in an onsite/offshore model.
• Successfully managed a portfolio of minimum 150+ people in different locations with large IT consulting companies.
• Demonstrated ability in developing and successfully executing plans for projects including an ability to oversee projects from conception to completion.
• Experience interacting with senior management of the NA customers.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
• Operation excellence skills include setting up resource planning, financials etc.
• Experience in developing progressive recruitment, induction, career growth plan, ongoing training & research systems, to ensure high quality capabilities in the team & retention.
• Experience in a leadership role within delivery-focused consulting or digital marketing agency
• Strong remote team leadership qualities. 
• Ability to work independently and across many time zones.
• Previous experience restructuring or reorganizing an organization successfully

Qualifications: BA in Marketing with 12 years of Experience.

• Experience in delivering web/digital experience projects
• Experience as Program Manager / Delivery Director
• Account Management experience 
• Strong implementation and support experience in digital marketing technologies like Adobe Experience Manager(AEM), Sitecore, Drupal, Marketo, Analytics, Magento, Hybris, SFDC
• Experience in managing site rebranding projects from design to delivery.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Qualifications: BA in Human Resource Management with 10 years of Experience.

• Experience with the role or similar roles
• Experience working with and leading dispersed cross-functional teams.
• Knowledge of software development processes in an agile environment.
• Experience in software development and product management.
• Experience managing strategic customer relationships.
• Having a broad knowledge of project and program management methodologies.
• Understand the wider objectives of the customer, such as business and strategic goals.
• Ability to work with a wide range of individuals and personalities.
• Strong leadership and managerial skills with appropriate experience.
• Strong knowledge of budgeting, project financial management, and resource allocation procedures.

Qualifications: BS in Business Administration with 5 years of Experience.

• Ability to understand people and tailor solutions to meet each person’s particular style and situation.
• Able to motivate people and a good listener.
• Working together to create the right and best method to engage.
• Organised, with the ability to keep clear and comprehensive records.
• A natural enabler and facilitator of people, processes and situations
• Excellent organisational and time management skills with experience in working to tight deadlines.
• Able to communicate and present effectively.
• Able to advocate and communicate what a team does to create trust and authenticity.
• Can successfully react and respond to challenge.
• Able to solve issues and unblock problems.
• Drives teams and sets the pace, ensuring teams are working towards delivery commitments.

Qualifications: BS in Project Management with 6 years of Experience.

• Relevant experience in Program/Project/Client Delivery & Leadership/ Management in a high-tech electronics, wireless/telecommunications, or extended warranty/insurance industry.
• Demonstrated talent management experience, preferably having managed a team of at least 5 individual contributors.
• Extensive experience with Outlook, PowerPoint, MS Project/SmartSheet (or other project planning software)
• Proven experience growing revenue within a professional services organization
• Previous experience building and leading digital delivery teams in a services organization
• Demonstrate complete understanding of emids Delivery Quality Framework (eQF). 
• Demonstrate complete understanding of the emids Tools and propagate usage to all team members 
• Able to take initiative, be innovative and seek out opportunities to create effective change.
• Demonstrated evidence in a senior role whilst managing teams to exceed.
• Strong leadership style.

Qualifications: BS in Operations Management with 10 years of Experience.

• Successful track record of defining and executing strategic and innovative initiatives that have had a major impact on company and market performance
• Demonstrated ability to engage with business leaders, C-level executives, clients, partners, and cross-functional teams. 
• Experience leading and delivering large-scale custom software development projects, from discovery through UX design, implementation, and deployment
• Demonstrated experience and confidence in managing software projects with complex scopes and executive partners
• Experience facilitating working sessions with client stakeholder groups and internal teams
• Ability to clarify complex ideas and navigate ambiguity for the team and client
• Commercial experience in managing large-scale client delivery, with the ability to drive account growth through engagement and opportunity awareness
• Problem-solving skills with the ability to turn findings into executable plans
• Highly motivated, collaborative, and innovative with an entrepreneurial mindset to solve complex problems and motivate teams
• Proven experience leading large teams through the development of solutions using Salesforce products and owning the responsibility for end-to-end project delivery
• Experience with Intelligent Automation implementations

Qualifications: BA in Operations Management with 9 years of Experience

• Highly skilled at developing relationships and effectively influencing stakeholders across commercial, product management, and technical teams
• Clear and data-driven communication for influencing and directing decision-making
• Experience in all phases of the product lifecycle, interfacing both with technical and business leaders spanning multiple geographies
• Skilled at change management, working collaboratively across the organization to identify opportunities for process improvements and innovation
• Proven reliable portfolio resource estimation, budgeting, and planning experience
• Has led and coached Agile/Scrum teams and has experience in software delivery using Agile methodologies (i.e. Scrum and Kanban)
• IT and/or software development experience managing large-scale software programs
• Experience working with medical devices or a regulated environment
• Experience working with OKRs, Microsoft Projects, and Excel
• Excellent communication skills, both verbal and written
• Deep understanding of private, public, and hybrid cloud architecture, main building blocks, workload types, migration patterns, and tools

Qualifications: BA in Engineering Management with 8 years of Experience

• Previous implementation and project management experience
• Experience with analysis and project life cycle methodologies as well as an understanding of the implementation project life cycle
• Fluent with G-Suite (Gmail, calendar, sheets, docs) and Microsoft Office
• Experience presenting to a variety of levels including senior management
• Demonstrated ability to manage multiple resources across multiple locations while working on complex projects and tasks simultaneously.
• Strong leadership skills and proven ability to develop, coach, and mentor team members.
• Ability to foster and maintain strong, collaborative working relationships with internal stakeholders, resources, and management
• Excellent written and verbal communication skills. 
• Must have strong presentation skills and be comfortable presenting in front of large groups, including executives and clients.
• Demonstrated ability to successfully manage small and large-scale projects.

Qualifications: BA in Marketing Management with 5 years of Experience

• Experience in a leadership role within a delivery-focused consulting or digital marketing agency
• Strong remote team leadership qualities. 
• Previous experience restructuring or reorganizing an organization successfully
• Proven experience growing revenue within a professional services organization
• Previous experience building and leading digital delivery teams in a services organization
• Experience working at the leadership level with responsibility for leading business initiatives and teams
• Commercial awareness and thorough understanding of the health technology and global pharmaceutical industry gained through experience.
• Good understanding of and interest in the international life sciences and healthcare environment
• Familiarity with the software life cycle and commercial software development
• Experience with legal and contracting 
• Numerate with good quantitative skills and competent in using Excel, Word, and PowerPoint

Qualifications: BS in Industrial Engineering with 7 years of Experience

• Experience in leading the delivery of large-scale programs, ERP programs
• Strong passion for ERP, technology, and digital
• Extensive experience in leading delivery teams using program, project, and ideally also agile and scaled agile models (and identifying when and how to use different approaches).
• Experience working with OKRs as a framework to measure success within a Product environment
• Excellent knowledge of agile methodology and practices (Scrum, Kanban), ideally, including effective scaled agile frameworks and ways of working
• Excellent planning and organizational skills within a fast-paced and changing environment with multiple dependencies
• Excellent analytical skills and methodical approach to problem-solving
• Able to assess situations to determine the importance, urgency, and risks, and make clear and timely decisions
• Can navigate the organization and can influence at all levels – including leading virtual teams w/o a formal leadership role
• Highly motivated and self-starting with a personal drive for continuous development
• Able to think strategically, establish clear direction, and implement plans to deliver
• Strong communication skills and ability to engage with both technical and non-technical colleagues.

Qualifications:  BA in Supply Chain Management with 11 years of Experience