Job Summary:

• Send arrears email & Letter within agreed timescales.
• Maintain accurate records of all chasing activity, through reporting and update of in-house system.
• Obtain and process card payments, manage Direct Debit process, set up payment plan including Novation until
• Advise of Settlement Fees and negotiate payments in accordance with Terms of Agreement, and as recommended by Senior
• Meet Arrears Management targets and
• Respond promptly and completely to both Service Providers and Customer enquiries in a professional
• Prepare files for transfer to Debt Recovery and Legal
• Liaise with Debt Recover Agents, Insolvency Practitioners, Liquidators - respond to their queries in a timely
• Review and action the termination of agreements when Arrears process
• Assist in the setting up of Collections Systems, when
• Provide assistance to the Customer Services Team when
• General ad hoc Administrative Assistance

Skills on Resume: 

• Strong Communication Skills (Soft Skills)
• Attention to Detail (Soft Skills)
• Payment Processing Knowledge (Hard Skills)
• Debt Recovery Experience (Hard Skills)
• Time Management (Soft Skills)
• Problem-Solving Abilities (Soft Skills)
• Customer Service Skills (Soft Skills)
• Administrative Support (Hard Skills)

Job Summary:

• Reconciling EMEA Ledger
• Daily banking of payments
• Allocating of payments and credits where applicable
• Dealing with daily queries
• Manage release of orders to balance credit risk vs support business growth
• Reviewing credit limits of existing and new accounts in conjunction with credit control
• Creating new accounts on the crediting system
• Liaising with departments internally
• Weekly statements to customers
• Reducing Bad Debt on Ledger
• Upload of EDI (where applicable)
• Ensuring timely payments from customers

Skills on Resume: 

• Financial Reconciliation (Hard Skills)
• Payment Processing (Hard Skills)
• Credit Risk Management (Hard Skills)
• Customer Query Resolution (Soft Skills)
• Account Management (Hard Skills)
• Internal Communication (Soft Skills)
• Debt Collection (Hard Skills)
• EDI and Payment Systems (Hard Skills)

Job Summary:

• Own the EMEA sales ledger and ensure that payments are collected in line with agreed payment terms. 
• Proactively manage communications with customers through CCP software, aged debt reporting, telephone calls and emails. 
• Respond promptly to inquiries raised through the IBM team
• Ensure fraud risk, credit risk or trade compliance risks, from new customers and the existing customer portfolio, are controlled according to business specifications. 
• Identifying, monitoring and communicating as necessary to stakeholders in a timely manner, ensuring appropriate action is taken to address any issues. 
• Compile, analyze & interpret information for approval of credit facilities or onward recommendation
• Communicate professionally and effectively across all key stakeholders & functions within EMEA. 
• Participating actively in internal and external EMEA customer meetings
• Recommend process improvements and actively support the credit management team with the testing and rollout of new/changes to process
• Review bad debt recommendations and escalate
• Responsible for the preparation and submission of legal paperwork/proof of debt where the business is insolvent
• Support management of key audit activities e.g. annual credit reviews, mass account deactivations, master data reviews
• Provide advice on the creation of non-standard billing accounts/sites including internal/interco accounts & those with cross border or complex VAT treatment

Skills on Resume: 

• Credit Management (Hard Skills)
• Customer Communication (Soft Skills)
• Risk Control (Hard Skills)
• Data Analysis (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Process Improvement (Hard Skills)
• Legal Documentation (Hard Skills)
• Meeting Facilitation (Soft Skills)

Job Summary:

• Update the credit limit of each customer
• Update of product prices in the ERP
• Provide weekly customer aging report
• Frequent communication with the brand teams regarding customer invoice
• Negotiate payment plans with key customers and follow the customer payment accordingly
• Customer account periodic reconciliation
• Ensure customers pay on time and chase any overdue invoices
• Improving and implementing debt collection processes when there are any overdue invoices or payments, and initiating legal proceedings
• Monitor accounts to identify outstanding debts
• Keeping accurate records and reporting on collection activity
• Liaising with the whole Commercial and Administrative Areas to ensure smooth processes
• Follow and enforce the procedures indicated in the corporate Credit Policy and Credit Insurance Policy
• Responding to credit inquiries from external and internal clients

Skills on Resume: 

• Financial Analysis (Hard Skills)
• ERP Proficiency (Hard Skills)
• Communication Skills (Soft Skills)
• Negotiation Skills (Soft Skills)
• Debt Collection (Hard Skills)
• Attention to Detail (Soft Skills)
• Process Improvement (Hard Skills)
• Policy Adherence (Hard Skills)

Job Summary:

• Solving queries to completion which include issues such as Purchase Order requests, rate discrepancies and process corrections.
• Working with internal colleagues to resolve queries, clarify issues and ensure feedback to billings process to ensure a smooth process
• Allocate receipts, through remittance information or interrogating 3rd party vendor systems or self-bill clients.
• Allocate cash receipts on accounting software
• Liaise closely with factoring provider, provide information and respond to enquiries
• Focus on aged debt to hit collection targets
• Conduct Credit checking of new clients
• Adapt to the requirements of the a highly performing and quickly moving sales team consistent with a recruitment sales environment
• Work closely with FC and Credit Control Manager on objective
• Analyzing and assessing the creditworthiness of accounts/clients
• Ensure that company compliance and audit requirements, including Credit Management Policy and DOAM are met at all times
• Keep management informed of credit and collection activities and take action to tackle issues raised.

Skills on Resume: 

• Problem Solving (Hard Skills)
• Communication (Soft Skills)
• Cash Allocation (Hard Skills)
• Credit Management (Hard Skills)
• Adaptability (Soft Skills)
• Compliance Awareness (Hard Skills)
• Analytical Skills (Hard Skills)
• Reporting (Hard Skills)

Job Summary:

• Daily pro-active credit management of allocated portfolio of customers that have been identified with overdue debt, applying telephone and letter techniques
• Processing Customer Payments, Taking and processing card payments and allocating cash receipts to invoices. 
• Processing of customer refunds in line with empowerment levels.
• Sales Order Release, Dealing with order releases through SAP, within order release deadlines preventing the occurrence courier costs.
• Credit Account Administration, Updating customer details such as name and address, Direct Debit details etc.
• Maintain customer/internal relationships, Dealing with all calls in a straightforward, professional and engaging way that reflects MCBC’s values and first choice for customer’s approach.
• Raising sales invoices from data provided by client teams.
• Managing client invoicing portals ensuring invoices are submitted and accepted into the portals promptly.
• Regularly communicating with clients via telephone, email, and client portals regarding the status of invoices.
• Resolving queries with the assistance of colleagues in finance & client teams.
• Sending out fortnightly client statements and undertaking account reconciliations
• Using Experian to review current credit limits for existing clients.

Skills on Resume: 

• Credit Management (Hard Skills)
• Payment Processing (Hard Skills)
• Refund Management (Hard Skills)
• Order Management (Hard Skills)
• Account Administration (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Portal Management (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Accounts receivable creation of new customers as well as master data maintenance of customers in SAP
• Monitoring outstanding claims with independent telephone and written dunning
• Coordination of customer accounts and correspondence in German and English
• Control & posting of incoming payments according to the amount, invoice affiliation, observance of the discount period and payment target
• Invoice corrections within the framework of statutory reverse charge regulations
• Agreeing on payment schedules
• Collection of Debt Collection Agency Claims
• Credit check of debtors
• Securing of receivables through commercial credit insurance
• Determining the terms of payment and the credit limit as part of the credit policy
• Delivery approvals considering delinquencies, credit limit overruns and policy compliance

Skills on Resume: 

• SAP Proficiency (Hard Skills)
• Customer Communication (Soft Skills)
• Payment Processing (Hard Skills)
• Invoice Management (Hard Skills)
• Debt Collection (Hard Skills)
• Credit Risk Assessment (Hard Skills)
• Credit Insurance (Hard Skills)
• Delivery Approvals (Hard Skills)

Job Summary:

• Handling customer complaints in cooperation with the order processing clerk and the external offices
• Establishing and maintaining good relationships with customers and other departments
• Close cooperation with the sales staff
• Participation in monthly and annual accounts
• Cooperation with suppliers, customers and auditors
• Participation in monthly and annual accounts
• Cooperation with suppliers, customers and auditors
• Observance of the applicable tax and commercial law regulations
• Observance of the applicable tax and commercial law regulations
• Ensuring accurate data is recorded and updated in client accounts for client name and address, credit terms, invoicing process (via post, email, portal) and accounts payable contact details.
• Supporting the finance team on an ad hoc basis.

Skills on Resume: 

• Handling Customer Complaints (Soft Skills)
• Relationship Building (Soft Skills)
• Cooperation with Sales Staff (Soft Skills)
• Participation in Financial Accounts (Hard Skills)
• Supplier and Auditor Collaboration (Soft Skills)
• Commercial Law (Hard Skills)
• Accurate Data Recording (Hard Skills)
• Ad Hoc Finance Support (Soft Skills)

Job Summary:

• Coordinate timely and effective collection of receivables.
• Contact customers to ensure payment arrangements are made according to the credit management policy.
• Review credit limits and score customers’ financials with a view to maximising revenue and mitigating risk.
• Connect Sales and Customer Services to exchange key qualitative and quantitative data.
• Manage customer set-up and control, including credit checks and financial scoring.
• Monitor and report on Accounts Receivable positions, payment terms and credit limits of debtors.
• Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
• Check consumer credit reports and define customer credit risk limits.
• Negotiate payment plans with consumers and set collection terms and conditions accordingly.
• Bank and cheques operational entrance to the system.
• Report any payment issues to management or the appropriate team.
• Follow up on overdue invoices and payments and implement company collections procedures

Skills on Resume: 

• Credit Management (Hard Skills)
• Customer Communication (Soft Skills)
• Data Analysis (Hard Skills)
• Financial Reporting (Hard Skills)
• System Development (Hard Skills)
• Problem-Solving (Soft Skills)
• Operational Management (Hard Skills)
• Risk Assessment (Hard Skills)

Job Summary:

• Assessment of creditworthiness and setting of Credit Limits for new and existing customers
• Setting of Credit Limits, payment conditions and other terms to reduce financial risks on forehand
• Order release taking into account the proper authorizations
• Confirm sales agreements are not in contradiction with the Credit Risk Policy
• Determine if current processes and procedures are still optimal and propose and implement changes
• Pro-actively contact/visit customers and/or stakeholders to obtain payment and/or enable order release
• Give functional input to other employees in the department to ensure compliance to existing policies
• Informing the Credit Manager about progress on portfolio- and customer-level
• Participate in various projects outside departmental scope based on expertise
• Function as key user of various used applications

Skills on Resume: 

• Credit Risk Assessment (Hard Skills)
• Financial Acumen (Hard Skills)
• Order Management (Hard Skills)
• Policy Compliance (Hard Skills)
• Process Improvement (Hard Skills)
• Customer Relations (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Application Expertise (Hard Skills)

Job Summary:

• Assist in setting up the credit control system and policies
• Taking a proactive role in managing and collecting debts of UK and French debtors
• Setting up of terms and conditions of credit e.g. evaluating new credit requests and reviewing customers’ credit rankings with credit agencies or Companies House
• Ensuring timely payment of debts
• Negotiating re-payment plans
• Responding to relevant client inquiries
• Raising a high volume of customer invoices on Xero (circa 1000 per month), ensuring the sale is accurately accounted for
• Requesting and reconciling customer statements monthly and handling queries
• Receipts allocation and regular statement administration
• Identifying and coding accurately different types of revenue streams
• Ensuring correct VAT on sales is applied
• Daily bank reconciliations on the sales ledger side (Barclays, HSBC and Credit du Nord)
• Supporting the AR/Billing Manager with any ad-hoc or project-related activities

Skills on Resume: 

• Credit Control System Setup (Hard Skills)
• Debt Collection (Hard Skills)
• Invoice Management (Hard Skills)
• Statement Reconciliation (Hard Skills)
• Revenue Identification (Hard Skills)
• VAT Compliance (Hard Skills)
• Bank Reconciliation (Hard Skills)
• Client Communication (Soft Skills)

Job Summary:

• Setting up new customer accounts and maintaining existing account details
• Working with Account Managers, the New Business team and the Operations team team to provide reliable, efficient and quality customer support, regarding related matters
• Bi-weekly Aged Debtor reporting and analysis to key function leads
• Weekly sales reports to function leads and sales
• Aged debtor account reconciliations & ad hoc reporting
• Provide cover for other accounting functions
• Keep up to date with new credit management techniques and practices
• Review unallocated receipts weekly and match them to the correct customer details
• Credit check and set up new customers on Sage
• Weekly reporting to Customer Service Department on accounts with balances in excess of credit limit
• Assist with work in other departments where the needs of the business require
• Reply to general email queries or forward to appropriate departments

Skills on Resume: 

• Customer Account Setup (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Reporting and Analysis (Hard Skills)
• Account Reconciliation (Hard Skills)
• Credit Management (Hard Skills)
• Reporting to Customer Service (Hard Skills)
• Flexibility in Accounting Functions (Soft Skills)
• Email Query Management (Soft Skills)

Job Summary:

• Contacting Customers / Buyers to discuss overdue invoices and secure payment
• Issuing emails and/or letters chasing for payment
• Investigating and resolving, with the support of the Operational business partners, queries & disputes
• Supporting other areas of the business with Customer / Buyer account payment information
• Reviewing company credit report information (Experian)
• For certain ledgers, support with the cash posting and allocation of invoices
• Recommending any change to terms and levels of trade based on information reviewed
• Escalating any accounts of concern to the AR/Billing Manager
• Recommending accounts to be placed on hold
• Working with 3rd party debt recovery partners
• Supporting any legal recovery process by providing paperwork and outline of action taken
• Creating and providing reporting outlining ledger positions

Skills on Resume: 

• Collections Management (Hard Skills)
• Communication (Soft Skills)
• Dispute Resolution (Soft Skills)
• Credit Analysis (Hard Skills)
• Account Support (Hard Skills)
• Reporting (Hard Skills)
• Collaboration (Soft Skills)
• Escalation (Hard Skills)

Job Summary:

• Enter customer receipts from bank statements in various different currencies
• Allocate receipts against customer accounts and agree to settlement discounts claimed
• Ensure customer accounts are put on hold/taken off hold
• Monitor and update aged debt report and communicate weekly to directors/managers
• Monitor late payments and act on information gathered or payment history
• Contact customers via email and phone calls to chase up outstanding debts
• Communicate with the Customer Service Department to ensure timely payments of upcoming invoices due/upcoming orders due to be dispatched etc.
• Request remittance advice and credit notes
• Escalate non-recoverable debt details to managers/directors
• Full reconciliation of Amazon accounts on a weekly basis
• Raise weekly Direct Debit collections and upload these to bank account and review additional DD future opportunities
• Reconcile customer accounts including all internal accounts
• Auto-reconcile web accounts and review balances on a monthly basis

Skills on Resume: 

• Multi-Currency Entry (Hard Skills)
• Account Reconciliation (Hard Skills)
• Debt Collection (Hard Skills)
• Effective Communication (Soft Skills)
• Detail Orientation (Soft Skills)
• Report Monitoring (Hard Skills)
• Process Optimization (Hard Skills)
• Organizational Management (Soft Skills)

Job Summary:

• Create procedures and policies that ensure timely payments while maintaining a high level of customer retention
• Monitor debtor balances to ensure a reduction in debtor days
• Ensuring credit and collection policies are followed
• Issue Customer statements every month and any letters
• Ensure calls are made to any clients who have overdue balances and follow up by email or letter if needed
• Maintain Credit Control activity tracking log on Finance database
• Maintain PO Tracker and chase for outstanding Purchase Orders
• Ensure all customers are credit checked and scored on an annual basis
• Monitor client credit alerts and take any necessary actions
• Build and maintain relationships with the sales teams
• Liaise with any new and existing clients and attend any review meetings
• Identify any changes in customer payment behaviour to the Finance Director and propose any actions needed
• Handle any billing queries in a timely and effective manner and negotiate to bring account within agreed terms

Skills on Resume: 

• Policy and Procedure Development (Hard Skills)
• Credit Control Management (Hard Skills)
• Financial Documentation (Hard Skills)
• Customer Communication (Soft Skills)
• Database Management (Hard Skills)
• Credit Assessment (Hard Skills)
• Relationship Building (Soft Skills)
• Analytical Skills (Hard Skills)

Job Summary:

• Manage arrears customers up to the termination stage in a timely manner in accordance with current policy and guidelines
• Manage amendments/cancellation of all direct debit mandates
• Manage all customer payment inquiries
• Maintain close daily contact with the Credit Control Manager, Relationship Managers & Sales Support.
• Manage In To Manage Insurance claims
• Carry out novations & endorsements
• Complete Reschedules to live contracts in accordance with current procedures
• Complete refund To action customer refunds when requested
• Monthly R&M Payment files to the company and Independent dealers.
• Provide cover within the department
• Update Credit Control procedures when appropriate

Skills on Resume: 

• Arrears Management (Hard Skills)
• Direct Debit Management (Hard Skills)
• Customer Payment Handling (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Insurance Claims Management (Hard Skills)
• Novation and Endorsements (Hard Skills)
• Contract Rescheduling (Hard Skills)
• Procedure Updates (Hard Skills)

Job Summary:

• Arrange repossession of vehicles and manage the process.
• Support the Credit Control Manager
• Work closely with internal departments and dealerships to ensure processes and procedures are working efficiently
• Working efficiently with the company way & Core values.
• Management of legal cases liaising with legal representation
• Process Improvement & Testing Any other task reasonably requested
• Undertake any account reconciliations and system housekeeping that may be required
• Develop the credit policy to suit the business needs as we evolve
• Provide accurate information on debtor balances and queries
• Provide cash projections to the Finance Director on a monthly basis

Skills on Resume: 

• Repossession Management (Hard Skills)
• Credit Control Support (Hard Skills)
• Interdepartmental Collaboration (Soft Skills)
• Company Values Adherence (Soft Skills)
• Legal Case Management (Hard Skills)
• Process Improvement (Hard Skills)
• Financial Reconciliation (Hard Skills)
• Credit Policy Development (Hard Skills)

Job Summary:

• Credit checking of new customers and continuous monitoring of existing ones
• Creation of new customers on the system and maintaining master data
• Ensuring invoices are raised (including consolidated invoices) and sent out efficiently using the most appropriate method.
• Follow up to ensure customers pay to agreed terms
• Resolution of queries with customers and internally and getting to the root of the issue and reporting the findings with appropriate recommendations
• Point of communication with customers in respect of any company changes (e.g. bank details)
• Partnering with customers to efficiently handle the invoicing process from order to payment
• Application of cash receipts accurately on the ledger
• Month-end reporting of aged debts, bad debt provision, DBO etc
• Management and reconciliation of deferred vat accounts to ensure all disbursements are correctly billed
• Month-end close analysis of several group companies

Skills on Resume: 

• Credit Management (Hard Skills)
• Data Management (Hard Skills)
• Invoice Processing (Hard Skills)
• Accounts Receivable Follow-up (Hard Skills)
• Problem Resolution (Soft Skills)
• Communication (Soft Skills)
• Cash Application (Hard Skills)
• Financial Reporting (Hard Skills)

Job Summary:

• Carrying out individual projects or tasks designated by the Manager/Assistant Manager and any other general administrative duties.
• Using a variety of different avenues, establish and maintain contact with each account
• Ensure department-set collection targets are abided by
• Set up new customer accounts
• Support with any process updates
• Provide assistance to all other members of the team by the Accounts Receivable Manager
• Be the customer's contact and oversee outstanding balances and unpaid invoices
• Make sure credit limits and collection policies are followed
• Back up the Business Units in analyzing and resolving invoice discrepancies and issues
• Address accounts receivables and DSO developments
• Engage with the Cash Forecasting
• Do administrative follow-up in SAP
• Aid the accounting team and follow up the direct debits and mapping bank extracts

Skills on Resume: 

• Project Management (Hard Skills)
• Account Management (Hard Skills)
• Credit Management (Hard Skills)
• Process Improvement (Hard Skills)
• Financial Analysis (Hard Skills)
• Administrative Skills (Hard Skills)
• Team Collaboration (Soft Skills)
• Attention to Detail (Hard Skills)

Job Summary:

• Drive the collection of all outstanding monies to ensure monthly targets
• Checking and sending out customer invoices
• Weekly and monthly accounts receivable reporting to the management
• Participate in weekly cash collection review and operations team meetings
• Customer reconciliations for the accounts receivable ledger
• Conducting credit checks and setting credit limits for new and existing clients and keeping them updated
• Resolution of customer queries and disputes
• Completion of bank reconciliations & invoice discounting reconciliations
• Preparation and sending of customer account statements
• Maintain accurate records within the customer database
• Reporting and analysis of P&L accounts
• Maintenance of accounts and bad debt accruals
• Transfer Price Management – liaise with AB LLC and local HQ Master Data Team
• Support in the Yearly Budget Process

Skills on Resume: 

• Accounts Receivable Management (Hard Skills)
• Financial Reporting (Hard Skills)
• Credit Risk Assessment (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Bank Reconciliation (Hard Skills)
• Data Management (Hard Skills)
• Process Improvement (Hard Skills)
• Cross-Functional Coordination (Soft Skills)

Job Summary:

• Methodically work through the debtors in a consistent manner to ensure all overdue debts are contacted
• Be able to change collection style throughout the ledgers due to different clients and key customers
• Review monthly overdue accounts and place on stop
• Escalate to the Credit Manager at the earliest opportunity accounts that are problematical or risk a bad debt
• Build effective business relationships with internal and external customers to maximize cash collection whilst minimising risks
• Allocation of customer’s payments
• Maintain an accurate collection diary with notes and times of calls including details on top level account status for management reports
• Monitor failed direct debits and pursue alternative payment
• Escalate and track progress of queries raised with other departments and within finance
• Produce high quality work volumes and call statistics
• Enjoy working as part of a close-knit busy team

Skills on Resume: 

• Debt Collection (Hard Skills)
• Adaptability (Soft Skills)
• Account Review (Hard Skills)
• Escalation (Hard Skills)
• Relationship Building (Soft Skills)
• Payment Allocation (Hard Skills)
• Documentation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Ensure proper financial management controls and governance are embedded across the business to drive financial integrity including oversight of CECL accounting, SEC reporting and regulatory reporting and liaising with the SOX team, internal audit and external auditors
• Oversee and review preparation of monthly, quarterly and annual reporting for Credit Risk, including reporting packages for management teams and meetings, portions of SEC filings, regulatory filings and various ad hoc requests.
• Supervise the accounting staff to ensure all financial reporting deadlines are met. 
• Attract, retain and develop accounting talent. 
• Coach and mentor teammates to support their career development.
• Partner with operations teams to ensure key systems are in compliance with US GAAP, IFRS and regulatory reporting requirements and to ensure key information is captured, stored and available to meet reporting needs.
• Partner with business leaders to understand existing and new products to develop solutions that meet accounting and reporting requirements as well as the needs of the business.
• Perform and document technical research and conclusions on credit risk related accounting matters.
• Recommend, maintain and enhance accounting procedures to comply with Sarbanes-Oxley, US GAAP, IFRS, applicable internal policies, and regulatory requirements. 
• Maintain awareness of, as well as evaluate, accounting and regulatory pronouncements and lead the development of new accounting policies and procedures as appropriate.
• Resolve issues that arise across financial systems, driving accountability across key stakeholders in Technology and Finance functions (Accounting, FP&ampA, Operations, Tax and Treasury), from idea through implementation.
• Lead problem resolution by collaborating with stakeholders to resolve such issues, and providing timely responses and solutions
• Drive robust frameworks and methods to understand current state of, identify gaps/propose improvements, evaluate solution alternatives, prioritize requirements, identify and design to-be future state, and drive consensus to achieve the agreed set of requirements.

Skills on Resume: 

• Financial Management (Hard Skills)
• Reporting Expertise (Hard Skills)
• Leadership (Soft Skills)
• Technical Accounting (Hard Skills)
• Collaboration (Soft Skills)
• Problem Solving (Soft Skills)
• Process Improvement (Hard Skills)
• Regulatory Awareness (Hard Skills)

Job Summary:

• Prepare and distribute credit exposure reporting to key stakeholders
• Responsible for credit assessments and comply with established/approved credit risk policies, guidelines, procedures
• Authorizing credit lines following policy and appropriate approval
• Review and management of KYC forms
• Ensure the ERP system has accurate customer information including real-time credit limits
• Manage customer portfolio on the D&B portal escalating changes to key stakeholders
• Oversee credit control and chair regular credit control meetings escalating any issues
• Liaising with customers and dealing with invoicing and other relevant queries in an effective and timely manner
• Customer account reconciliation
• Ledger maintenance
• Providing ad-hoc financial reporting as and when requested by management
• Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.

Skills on Resume: 

• Credit Risk Assessment (Hard Skills)
• ERP System Management (Hard Skills)
• Credit Line Authorization (Hard Skills)
• KYC Compliance (Hard Skills)
• Customer Portfolio Management (Hard Skills)
• Credit Control Oversight (Hard Skills)
• Account Reconciliation (Hard Skills)
• Financial Reporting (Hard Skills)
• Relationship Management (Soft Skills)

Job Summary:

• Establishing and maintaining positive relationships with internal and external clients
• Collecting outstanding payments and ensuring monthly targets are achieved
• Negotiating best outcomes for overdue accounts
• Monthly reporting and analysis of work-in-progress (WIP) and debtors ledgers
• Issuing statements and other administration duties
• Liaising with Solicitors to resolve legal disputes
• Review and continually improve the efficiency of all internal debt collection processes, systems and procedures.
• AB worldwide accounts receivables reporting and provide regular updates to Senior Management (Aging, DSO)
• Implement effective credit management and follow-up of outstanding debt with local controllers, local customer service and directly with customers
• Monthly reviews with local controllers on local credit management topics for focus countries such as MENA, Spain, Italy, India, Turkey
• Evaluation and report credit limits and payment terms

Skills on Resume: 

• Relationship Building (Soft Skills)
• Payment Collection (Hard Skills)
• Debt Negotiation (Hard Skills)
• Analytical Reporting (Hard Skills)
• Administrative Duties (Hard Skills)
• Legal Coordination (Hard Skills)
• Process Improvement (Hard Skills)
• Credit Management (Hard Skills)

Job Summary:

• Contact for credit control-related activity for a designated portfolio of accounts, dealing with online retailers, media agencies and affiliate networks specifically across the Australia and EMEA regions
• Collect outstanding debt in line with departmental metrics and company policy, such as DSO, CEI, aged debtor profile, etc
• Pro-actively chase outstanding invoices by means of phone calls and e-mails
• Resolve queries in a timely and effective manner
• Produce and distribute monthly statements of accounts
• Post and allocate bank receipts accurately and promptly
• Take credit card payments over the phone
• Escalate and report on non-paying customers / disputes through agreed internal processes and ensure collection notes are kept up to date
• Negotiate payment plans
• Assist with the monthly billing cycle and gain knowledge and understanding of the billing and collection processes ie  Know Customer 
• Own and be responsible for the upkeep of customer master data
• Opening new customer accounts

Skills on Resume: 

• Credit Control Expertise (Hard Skills)
• Communication Skills (Soft Skills)
• Financial Analysis (Hard Skills)
• Attention to Detail (Soft Skills)
• Problem-Solving Abilities (Soft Skills)
• Organizational Skills (Soft Skills)
• Customer Relationship Management (Soft Skills)
• Negotiation Skills (Soft Skills)

Job Summary:

• Responsible for the end-to-end billing process
• Credit Vetting of new/prospective customers and maintaining credit files.
• Review annually or as appropriate to ensure the correct credit limit in place.
• Chasing overdue accounts by phone, letter and email
• Review of on-stop accounts
• Implementation of KPIs and targets
• Implementation of internal/external SLA’s
• Issuing statements and letters in accordance with company procedures
• Implementation/review of processes and procedures and ensure adherence
• Ensure all credit note requests are fully approved
• Assist in the onboarding process to ensure finance/customer invoicing requirements are met at the point of sale.
• Be a proactive, productive and positive team member
• Share knowledge and ideas on improvements that can be made internally and to processes or procedures
• Maintain and develop a professional approach to all aspects of the job and at all times uphold the image of the business.

Skills on Resume: 

• Billing Management (Hard Skills)
• Credit Assessment (Hard Skills)
• Collections (Hard Skills)
• KPI Implementation (Hard Skills)
• Process Improvement (Hard Skills)
• Communication (Soft Skills)
• Team Collaboration (Soft Skills)
• Professionalism (Soft Skills)

Job Summary:

• Billing and collection of revenue.
• Posting and allocating receipts and generating monthly direct debit collection files.
• Issuing customer statements, reminder letters and chasing outstanding invoices to request payment.
• Discussions with internal and external stakeholders
• Produce invoices, ensuring accuracy and timely distribution
• Chase payment of late fees
• Agree on debt collection action plan
• Liaise with external debt collection agency to escalate problem cases
• Produce direct debit collection files
• Produce debtor reports for the management team
• Ensure that all invoice receipts are posted to the ledger accurately and timely
• Maintain effective good working relationships with internal and external stakeholders
• Attend internal meetings with Finance and Commercial teams
• Any other ad-hoc tasks as delegated by the Global Billing and Credit Control Manager eg raising
• Credit notes, bad debt reviews, producing reports and administrative duties etc

Skills on Resume: 

• Billing and Invoicing (Hard Skills)
• Accounts Receivable Management (Hard Skills)
• Debt Collection (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Financial Reporting (Hard Skills)
• Attention to Detail (Hard Skills)
• Problem-Solving (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Ensure timely collection of all debts and payments
• Maintain regular and consistent contact with debtors and reconcile client accounts
• Negotiate payment schedules, where necessary and encourage early settlement of outstanding debt
• Producing aged debt reports
• Support in the suggestion and implementation of improvements to reporting and procedures
• Support, build and maintain the Direct Debit functionality
• Build and maintain strong working relationships internal and external to the organization
• Allocating incoming cash
• Supporting the team to achieve set targets & deadlines
• Setting up new customer accounts ensuring all information is correct
• Processing sales invoices
• Monitoring and managing customer credit accounts
• Credit control using written and verbal communication, ensuring prompt payment and reducing risk

Skills on Resume: 

• Debt Collection (Hard Skills)
• Account Reconciliation (Hard Skills)
• Reporting (Hard Skills)
• Direct Debit Management (Hard Skills)
• Relationship Building (Soft Skills)
• Cash Allocation (Hard Skills)
• Credit Control (Hard Skills)
• Invoice Processing (Hard Skills)

Job Summary:

• Carry out debt collection via telephone or Email for all Companies within the Brightwell Dispensers Group.
• Check Daily order reports to ensure that all customers are adhering to terms and are within their credit limit.
• Release any orders that are being held once the ledger is in keeping with Company Requirements.
• Issue Credit Account Application forms within the group and process upon receipt.
• Obtain Credit Reports via Credit Reference Agency.
• Assist with Accounts Archiving.
• Work at all times within the legal requirements of Health and Safety and within company procedure.
• Any other Ad Hoc duties as requested by the Senior Credit Controller.
• Work within the Group standard operating procedures with an emphasis on working towards continuous improvement in line with company objectives and quality standards.
• Work within the robust systems that benefit the department and organisation as a whole.
• Professionally and competently work within the team, in a respectful and professional manner that complies with company expectations and meets company objectives.
• Participate proactively in team meetings

Skills on Resume: 

• Debt Collection Expertise (Hard Skills)
• Attention to Detail (Hard Skills)
• Order Management (Hard Skills)
• Credit Assessment (Hard Skills)
• Organizational Skills (Soft Skills)
• Legal and Procedural Compliance (Hard Skills)
• Team Collaboration (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary:

• Liaise with inter-department and cross-company links in a proactive manner to improve communications and achieve company objectives.
• Actively participate in the continued improvements of customer services internally and externally.
• Support the Senior Credit Controller to ensure all internal and statutory deadlines are met.
• Maintain the Aged Debtor book and keep bad debts to an absolute minimum.
• Come from a manufacturing background within finance..
• Syspro experience would be advantageous.
• Excellent IT skills including Microsoft Excel.
• Ability to work independently to tight deadlines.
• Dealing with all queries
• Liaising with customers and internal staff to ensure account queries are dealt with quickly and efficiently queries
• Posting and allocating payments to accounts
• General finance administration including assisting with occasional accounts payable and cash/banking tasks on an ad hoc basis

Skills on Resume: 

• Cross-Functional Communication (Soft Skills)
• Customer Service Improvement (Soft Skills)
• Credit Control Support (Hard Skills)
• Manufacturing Finance Experience (Hard Skills)
• Syspro ERP Knowledge (Hard Skills)
• Advanced IT Proficiency (Hard Skills)
• Independent Deadline Management (Soft Skills)
• Finance Administration (Hard Skills)

Job Summary:

• Responsible for ensuring the accounts receivable ledger is always accurate and up to date
• Maintain good working relationships with students and agents and with the sales and admissions departments, projecting a professional image of the group at all times
• Management of the accounts receivable mailbox
• Collection of debt by means of telephone, e-mail and in writing.
• Resolving queries and working with the staff responsible for allocating cash and reporting results.
• Responsible for obtaining authorization for write-offs and adjustments in line with the published delegation of authority
• Customer statement reconciliations and circulation
• Preparation of bad debt schedules and proposals
• Production of aged debtor analysis and commentary
• Close of accounts receivable ledger and perform sub-ledger to general ledger reconciliation
• Support audit process and annual accounts production as necessary
• Ensuring all processes and controls are documented and that sufficient controls
• Ensure integrity of data and safeguarding of company assets

Skills on Resume: 

• Accounts Receivable Management (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Communication Skills (Soft Skills)
• Authorisation and Compliance (Hard Skills)
• Reconciliation and Analysis (Hard Skills)
• Financial Reporting (Hard Skills)
• Process Documentation (Hard Skills)
• Attention to Detail (Soft Skills)

Job Summary:

• Ensure all new customer accounts are set up properly according to Company guidelines.
• Making calls to customers to ensure all outstanding payments are made within the agreed credit terms.
• Liaise with management and the sales team on all overdue payments 
• Decide actions need to be taken with a view to maintaining the customer relationship at all times.
• Running of aged debtor's reports and analysis of reports
• Ensure all Proof of Delivery dockets are scanned onto the EPOS system and liaise with logistics team on any missing information 
• Guarantee customer payments are met in a timely manner.
• Ensuring that all customer price files are kept up to date.
• Responds to customer requests promptly
• Treat all customers with respect
• Check with customers to ensure satisfaction

Skills on Resume: 

• Customer Relationship Management (Soft Skills)
• Communication Skills (Soft Skills)
• Attention to Detail (Hard Skills)
• Analytical Skills (Hard Skills)
• Time Management (Soft Skills)
• Problem-Solving Skills (Soft Skills)
• Technical Proficiency (Hard Skills)
• Professionalism and Respect (Soft Skills)

Job Summary:

• Manage a portfolio of full-service clients with factoring facilities.
• Chase outstanding debts by telephone, email and letter in line with the client credit control schedule.
• Performing 2 full chases for each client each month.
• Using call-back sheets to ensure all calls are captured.
• Verifying debts on the system when chasing.
• Agreeing repayment plans where appropriate.
• Identifying accounts for legal action where appropriate.
• Dealing with customer queries, disapproving invoices
• Tracing customer collections within the system.
• Setting up and maintaining client files for credit control purposes.
• Communicate regularly with clients and provide written updates bi-weekly.
• Communicate with the client manager and client executive and provide regular updates if issues arise.

Skills on Resume: 

• Credit Control Management (Hard Skills)
• Debt Collection (Hard Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Soft Skills)
• Negotiation Skills (Soft Skills)
• System Proficiency (Hard Skills)
• Problem-Solving (Soft Skills)
• Client Relationship Management (Soft Skills)

Job Summary:

• Manage outstanding sales balances by leveraging internal and external relationships 
• Ensure timely payments and negotiate repayment plans
• Authorise orders as appropriate negotiating/suspending credit facilities to facilitate order release as necessary
• Reconcile customer accounts ensuring payments are accurately allocated to the appropriate account and invoices
• Review new customer application forms rating them for creditworthiness and establish credit limit and terms
• Set credit limits in line with customers’ turnover and forward orders
• Review credit limits within the guidelines of credit reference agencies and credit insurer
• Follow collection procedures for overdue accounts, focused on the use of telephone collection techniques through to debt collection/legal action
• Achieve agreed monthly cash-in target and reconciliation of daily cash
• Able to prioritise and used to managing own ledger
• Used to making a high volume of calls and coping with busy periods of trade
• Work in a fast-paced environment, with focus on a quick, regular and accurate order release

Skills on Resume: 

• Relationship Management (Soft Skills)
• Negotiation (Hard Skills)
• Account Reconciliation (Hard Skills)
• Credit Assessment (Hard Skills)
• Debt Collection (Hard Skills)
• Cash Management (Hard Skills)
• Prioritization (Soft Skills)
• Adaptability (Soft Skills)

Job Summary:

• Chasing debts by phone/email/fax hence speaking up on behalf of the company requiring good communication/diplomacy/tact/negotiation skills in a manner that creates the optimum cash inflow while at the same time ensuring continuity of business,
• Expand to keep the level of support and service provided to the business,
• Use of Sungard software GetPaid and Oracle Advanced Collections module,
• Ensuring the cash is allocated daily and accurately to maintain to date ledger requires attention to details,
• Ensuring conditions are met to confirm the release diligently requires good judgement,
• Monitoring and control of debt/Aged debt overview, ensuring agreed terms are adhered to.
• Coordinating and raising Credit/Debit notes timely to keep customers’ goodwill in paying promptly,,
• Maintenance of the Sales ledger/intercompany with customers/Treasury/GL leader 
• Ensure customer master file is up-to-date and accurate with adjustments (discount/bank charges/commissions/refunds/bad debt write-offs) and payments/credit+debit notes requiring accounting skills,
• Assessment of credit risk/Credit Risk Review, trying to find ways of accepting and controlling all business, including high-risk opportunities.
• Use of Credit Check Reports via a Credit Check Agency, the basic understanding of financial statements (Balance sheet, P&L) within approval limits requiring good numeracy skills,
• Establishment of credit terms and limits/Account Review/Customer Master Setups for new customers or increased business on existing accounts taking into account the risk involved and liaising closely with Sales with for export credit knowledge of export documentation and other payment methods

Skills on Resume: 

• Effective Communication (Soft Skills)
• Diplomacy and Tact (Soft Skills)
• Negotiation Skills (Soft Skills)
• Attention to Detail (Soft Skills)
• Financial Software Proficiency (Hard Skills)
• Accounting Skills (Hard Skills)
• Financial Analysis (Hard Skills)
• Credit Risk Management (Hard Skills)

Job Summary:

• Reporting debts to the Business Controller on a weekly basis, identifying high-risk debt and escalating collection procedures
• Responsibility for the minimization of overdue and bad debts
• Production of debtor reports by Business Controller
• Support in innovation and development of processes to improve cash collection
• Liaising with Account Managers to highlight any concerns
• Chasing all customers to ensure timely payment of outstanding invoices, handling customer queries in an efficient manner
• Produce a stop-list of unpaid accounts by specified working day
• Raising invoices and credit notes
• Ensuring the accurate maintenance of all sales ledger accounts
• Chasing payments by telephone, e-mail and letter
• Undertake regular review of payment plans
• Build and maintain a good relationship with customers
• Send customers statements and reminders
• Deal with any questions and queries regarding payments

Skills on Resume: 

• Debt Collection (Hard Skills)
• Reporting (Hard Skills)
• Process Improvement (Hard Skills)
• Customer Liaison (Soft Skills)
• Invoice Management (Hard Skills)
• Payment Follow-Up (Hard Skills)
• Relationship Management (Soft Skills)
• Problem Resolution (Soft Skills)

Job Summary:

• Managing a portfolio of 200+ client accounts within the department's credit control framework.
• Proactively communicating with clients by way of telephone and email.
• Liaising with Partners & Fee Earners to facilitate payment and to resolve any issues arising from client contact.
• Accurately recording information on the collections module/accounting application.
• Producing reports in Excel.
• Reconciling client accounts and producing ad hoc Statements of Account.
• Providing cover for team members due to absence or holiday.
• Offering assistance to others in the department
• Attending a monthly AR review call with Commercial and Finance to go through a file to be prepared in advance 
• Discuss actions, timeline and the owner on matters about DSO, Agings, Cost Of Capitals, Credit Terms.

Skills on Resume: 

• Account Management (Hard Skills)
• Effective Communication (Soft Skills)
• Stakeholder Liaison (Soft Skills)
• Data Recording (Hard Skills)
• Reporting (Hard Skills)
• Account Reconciliation (Hard Skills)
• Team Support (Soft Skills)
• Review and Analysis (Hard Skills)

Job Summary:

• Manage a ledger of up to 1000 + customers
• Establish and maintain relationships with internal and external stakeholders
• Negotiate and monitor payment arrangements
• Follow up on overdue accounts and ensure payments are finalized within an approximate timeframe
• Attend to and resolve customer inquiries via phone and email
• Assess and process credit applications and limits
• Comprehensive reconciliation and reporting
• Comply with and improve credit control policies and procedures
• Month-end reporting and various finance-related duties
• Assist the broader finance team with ad hoc tasks

Skills on Resume: 

• Customer Relationship Management (Soft Skills)
• Negotiation Skills (Soft Skills)
• Financial Analysis (Hard Skills)
• Problem-Solving (Soft Skills)
• Credit Control (Hard Skills)
• Reporting and Documentation (Hard Skills)
• Attention to Detail (Soft Skills)
• Team Collaboration (Soft Skills)