Published: August 26, 2024 - The Community Manager oversees daily operations, coordinates communication between clients and Buddies, and ensures the smooth implementation of processes and procedures. Enhances customer experience by addressing inquiries and moderating community interactions while optimizing operational efficiency. Collaborates cross-functionally to develop community strategies and create engaging content that drives community engagement.
Tips for Community Manager Skills and Responsibilities on a Resume
1. Community Manager, BrightStart Solutions, Austin, TX
Job Summary:
- Engage, communicate, and respond to/with the community strategically and thoughtfully, staying on-brand messaging and values
- Communicate and respond through Facebook, Linkedin, Instagram and other social platforms
- Practice social listening to increase engagement and positive communication within the community
- Growing engagement and following across social media channels through the development and delivery of social content.
- Delivering world-class community engagement, supporting the overall business objective and social media strategy.
- Having an external focus, looking daily for newsworthy stories, and jumping on the bandwagon for reactive content for social channels.
- Delivery of the content calendar every week that’s aligned with the objectives of the business
- Ideating with the team for reactive and opportunities to drive engagement on the social media channels.
- Responding to the community through the social platforms, engaging with customers and influencers
- Support offline consumer communication (phone calls and written messages)
- Tackle and support other various projects within the Content, Marketing, and overall business
- Helping with marketing on social media platforms.
Skills on Resume:
- Social Media Management (Hard Skills)
- Content Creation (Hard Skills)
- Community Engagement (Soft Skills)
- Social Listening (Hard Skills)
- Brand Communication (Soft Skills)
- Crisis Management (Soft Skills)
- Team Collaboration (Soft Skills)
- Marketing Strategy (Hard Skills)
2. Community Manager, GreenWave Media, Denver, CO
Job Summary:
- Plan and manage social media campaigns in their entirety, then analyze and evaluate the results to see which programs were most effective.
- Organize projects, tasks, and schedules for content teams while keeping content deliveries on time.
- Optimizing users have written social content and advising them on how to succeed.
- Identifying, rewarding and engaging with users.
- Make the best use of social monitoring tools to evaluate the success/failure of communication plans
- Keep a regular temperature check on the various elements within the community.
- Actively engage users via social channels, continually monitor and make recommendations upon the latest technology and platforms, and meticulously follow new trends.
- Establish and moderate online forums, engage and motivate existing communities, push to unlock new audiences and break ground in new territories.
- Provide community feedback to the rest of the game management team and guide any initiatives based on a clear and complete understanding of where user passions lie.
- Understand development timelines, project schedules, content additions, and other game additions, and determine and communicate the resulting implications and impact on customer service.
- Coming up with creative ideas for growing the community through engagement.
- Research and interviews with members to help inform UX.
- Sourcing case studies and acting as the Community interface with Marketing.
Skills on Resume:
- Campaign Management (Hard Skills)
- Content Coordination (Hard Skills)
- Content Optimization (Hard Skills)
- Community Engagement (Soft Skills)
- Social Monitoring (Hard Skills)
- Trend Analysis (Hard Skills)
- Forum Moderation (Soft Skills)
- UX Research (Hard Skills)
3. Community Manager, BlueSky Innovations, Orlando, FL
Job Summary:
- Responsible for driving one of the core missions of building and fostering communities
- Support value creation, fairness and diversity in the venture capital and startup ecosystems.
- Build, grow, and manage the Markets online communities.
- Using social media and live events to help increase brand loyalty.
- Strong understanding of digital technology trends, market best practices, digital marketing tools and staying up-to-date.
- Set and implement social media and communication campaigns to align with marketing strategies.
- Provide engaging text, image, and video content for social media platforms.
- Plan and manage social media content production with vendors to produce creative, well-written, rich, and engaging social media content to maximize ROI and increase brand awareness.
- Be an advocate of the Company in social media spaces, engaging in dialogues and answering questions and actively sharing content in target social network / online channels.
- Monitor and report on feedback and online reviews.
- Organize and participate in events to build community and boost brand awareness.
- Liaise with Marketing departments to stay updated on Juno Markets features or new products.
Skills on Resume:
- Campaign Management (Hard Skills)
- Project Management (Hard Skills)
- Content Optimization (Soft Skills)
- User Engagement (Soft Skills)
- Social Monitoring (Hard Skills)
- Community Management (Soft Skills)
- Trend Analysis (Hard Skills)
- Forum Moderation (Soft Skills)
4. Community Manager, RedLeaf Digital, Portland, OR
Job Summary:
- Manage all social media platforms for the brand during the typical 9-5 days along with some checking in on nights and weekends
- Reply and engage with consumers in a genuine, authentic way
- Identify brand growth opportunities by keeping up with social media and brand trends, gathering inspiration from a variety of sources and pulling data on the current performance
- Collaborate with Senior Graphic Designer and Content Creator to develop and execute social content
- Maintain and grow the existing influencer program
- Build relationships with customers, potential customers, industry professionals, and journalists.
- Preparing and delivering project employment, skills and procurement plans, neighbor liaison plans and community investment plans.
- Negotiating S106 employment and skills targets with local authorities and client teams and project managing delivery of targets in collaboration with stakeholders and supply chain partners.
- Screening, managing and referring apprenticeship and job start candidates with sub-contractors.
- Providing information, advice and guidance, CV development, training needs analysis, and construction industry orientation to residents and job seekers.
- Establishing and maintaining positive working relationships with clients and stakeholders including colleges, councils, training providers, employment charities and job centers.
- Engaging with schools/colleges for site visits and work experience.
- Supporting the development of community investment and volunteering activities and programs.
Skills on Resume:
- Social Media Management (Hard Skills)
- Customer Engagement (Soft Skills)
- Trend Analysis (Hard Skills)
- Collaboration (Soft Skills)
- Influencer Management (Hard Skills)
- Relationship Building (Soft Skills)
- Project Management (Hard Skills)
- Community Outreach (Soft Skills)
5. Community Manager, Horizon Tech, Raleigh, NC
Job Summary:
- Providing regular local community updates through newsletters, social media, and meetings
- Respond to complaints and inquiries received from the local community.
- Managing monthly monitoring and reporting requirements for projects and submitting them to the relevant council and client
- Attending client meetings and project review meetings to report outputs, issues, and risks around socio-economic targets.
- Identifying and producing case studies to assist with communication best practices.
- Supporting the delivery of the Mace Responsible Business community and skills targets.
- Manage day-to-day community operations to uphold quality and standards of workspaces.
- Oversee additional staff to ensure that guest service, operational needs and financial objectives are met
- Ensure the education and enforcement of the Terms and Conditions and Community Norms and practices for the benefit of all members and for the good of the business.
- Develop and maintain relationships with all third-party partners and vendors (building property managers/landlords, and vendors)
- Ensure efficient, effective, timely, and excellent service and enhance coworking environments
- Conduct regular quality assurance checks generally via walking the space to check in on members and to visualize the needs of the space.
- Ensure the timely and correct invoicing of all members and vigorously oversee the accounts receivable process, including, terminating members for non-payment of services.
Skills on Resume:
- Community Updates (Soft Skills)
- Complaint Handling (Soft Skills)
- Project Reporting (Hard Skills)
- Client Meetings (Soft Skills)
- Case Studies (Hard Skills)
- Operations Management (Hard Skills)
- Staff Management (Soft Skills)
- Vendor Relations (Soft Skills)
6. Community Manager, SparkPoint Ventures, Phoenix, AZ
Job Summary:
- Create, manage, and execute content calendar and social media campaigns including drafting social copy, memes, assets, and videos in collaboration with a creative team
- Daily community management and engagement of the social media accounts and private community
- Collaborating with the creative team to design and execute social campaigns
- Proactively uncovering, sharing, and implementing insights around new ways to elevate content and connect with the community
- Consistently measuring and assessing the success of marketing strategy and regularly reporting on the results
- Deep understanding of the trends and conversations happening in culture on social media, particularly around the beauty industry, and Black women in beauty
- Office space is prepared for use, all agreements are properly produced, signed, and funded, and telecom and IT setup requests
- Timely produce, and coordinate with building management for insurance and policies for members’ hired vendors to move in or out their belongings.
- Helping optimize the CX/UX community journey with the Experience team and Tech team
- Managing community support coordinators to ensure community queries are replied to in a responsive and helpful manner
- Tagging new Creators to join the community with the appropriate tags
- Monitoring and reporting on community happiness, performance and engagement every month
- Outreach to Instagram Creators (not already in the Social Soup Community) for specific ‘Content Crew’ campaigns and niche categories of influence
- Working with the Tech team, Experience team, and community support team to identify and implement efficient ways to solve community issues understanding
Skills on Resume:
- Content Management (Hard Skills)
- Campaign Execution (Hard Skills)
- Community Engagement (Soft Skills)
- Trend Monitoring (Hard Skills)
- Performance Reporting (Hard Skills)
- Cultural Insight (Soft Skills)
- Office Setup (Hard Skills)
- Support Management (Soft Skills)
7. Community Manager, UrbanNest Creative, San Diego, CA
Job Summary:
- Be the voice of the Social Soup community
- Developing and delivering communications strategies for campaigns, community, and acquisition using multiple channels (including email, app, social media, and text message)
- Adhoc communications and reminder integration for Campaigns
- Writing and updating copy bundles for Social Soup products
- Collaborating with the Experience and Partnership Teams to create marketing and communications collateral, including white papers, blog posts, pitch decks, website copy, and more
- Being the voice for Social Soup across social channels to foster community love and engagement
- Developing and implementing a social media strategy
- Managing and curating Social Soup’s social media calendar
- Assisting the Creative Director with the execution and delivery of creative requirements (such as video creation and editing, social media post creation)
- Capturing BTS at Social Soup, sharing Souper highlights from campaigns
- Track community health, happiness, and growth, and drive optimization to improve community engagement and performance (including badges)
- Tracking and reporting on social media management
- Driving community acquisition strategies, including building the Creator Community at Social Soup
- Managing community onboarding experience, and working with the Experience Team to optimize the journey
Skills on Resume:
- Community Voice (Soft Skills)
- Communication Strategy (Hard Skills)
- Adhoc Messaging (Hard Skills)
- Copywriting (Hard Skills)
- Collaboration (Soft Skills)
- Social Media Strategy (Hard Skills)
- Content Calendar Management (Hard Skills)
- Creative Support (Soft Skills)
8. Community Manager, Maplewood Marketing, Madison, WI
Job Summary:
- Determine the strategy for engagement and moderation in official Forums and verified the Discord server is in line with overall marketing and communications strategies.
- Disseminate important community and game updates across the Forums and Discord server and become a known presence in Rare-owned community spaces.
- Own the process of sourcing, editorializing and publishing release notes in the appropriate spaces ahead of a retail release.
- Look after processes and workflows to ensure that reactive output remains consistent across all community channels.
- Manage and maintain strong relationships with community moderators to keep the Forums and Discord server functioning as organized, welcoming places for fans to gather.
- Establish a framework of feedback collation and presentation, working with internal teams to ensure the understanding of player experience around the right focus points.
- Run the administration and development of key community engagement programs including the Insider Programme and Affiliate Alliance.
- Manage and maintain strong relationships with platform development teams, both internally (Forums) and externally (e.g. Discord).
- Curate and collate user-generated content, sharing the most compelling stories or assets with the wider Community team for spotlighting.
- Work closely with the Customer Support team on disciplinary procedures around incidents and player behavior reported via channels.
- Work closely with the LiveOps team on the clear and efficient messaging of in-game updates, server shutdowns, releases, hotfixes, time-limited in-game events and other service-affecting changes.
- Maintaining and managing the Social Soup community experience
- Build up the buddies community and keep it active
Skills on Resume:
- Engagement Strategy (Hard Skills)
- Forum Moderation (Hard Skills)
- Community Updates (Soft Skills)
- Workflow Management (Hard Skills)
- Moderator Relations (Soft Skills)
- Feedback Management (Hard Skills)
- Community Programs (Soft Skills)
- Content Curation (Hard Skills)
9. Community Manager, SilverLine Solutions, Columbus, OH
Job Summary:
- Maintain day-to-day operations, coordinate tasks between clients and Buddies
- Optimize operational processes and procedures for maximum efficiency while maintaining quality standards
- Assist with the implementation of new processes and procedures
- Identify ways to improve customer experience
- Interact with customers and suppliers, answer questions, and resolve issues
- Track and report on operational performance, maintain policy and procedure documents
- Serving as the voice of AppSumo to partners and customers
- Working cross-functionally to develop the overall community strategy
- Creating compelling content for the community hype up deals, offers valuable reminders and provides links to the content library
- Moderating and responding to comments on deal pages
- Navigating the unique needs of Sumo-lings by providing appropriate resources when questions are asked
- Build and maintain strong interpersonal relationships
- Manage the industrial marketing budget.
Skills on Resume:
- Operations Management (Hard Skills)
- Process Optimization (Hard Skills)
- Customer Interaction (Soft Skills)
- Performance Tracking (Hard Skills)
- Community Strategy (Soft Skills)
- Content Creation (Hard Skills)
- Comment Moderation (Soft Skills)
- Relationship Building (Soft Skills)
10. Community Manager, GoldenBridge Digital, Boise, ID
Job Summary:
- Develop communication channels (internal & external)
- Manage the official Diproinduca website, and manage the Diproinduca intranet.
- Manage agenda: strategic events of the industry, summits, fairs, etc.
- Lead the relationship with advertising agencies, media, and government.
- Align the communication strategy to the best practices in the steel industry.
- Measure the impact of communication campaigns.
- Strengthen and optimize the use of CRM solutions along with the commercial team.
- Provide strategic marketing support to CSR strategies.
- Develop content for diverse company campaigns and programs, such as institutional photography, videos, and all types of posts on social media.
- Communicate in a manner that is credible and motivating for all Vecteezy contributors and that will deepen engagement
- Escalate and advise on the community impact of all business decisions which could affect contributors negatively or be used positively to add value
- Highlight opportunities and challenges in the contributor community, and the industry, and facilitate positive PR for strategic partnerships.
- Lend expertise to larger contributor communications projects on an ongoing basis
- Overseeing and coordinating management of workshops, meetings, sponsorships, and recruitment of contributors
Skills on Resume:
- Channel Development (Hard Skills)
- Website and Intranet Management (Hard Skills)
- Event Coordination (Hard Skills)
- Agency and Media Relations (Soft Skills)
- Communication Strategy Alignment (Hard Skills)
- Impact Measurement (Hard Skills)
- CRM Optimization (Hard Skills)
- Marketing Support (Soft Skills)
11. Community Manager, Riverstone Media, Salt Lake City, UT
Job Summary:
- Respond to comments and customer inbound messages on all social media platforms promptly (excludes Zendesk)
- Proactively respond to conversations on social platforms
- Monitor and track feedback on social platforms
- Provide engaging text, image, and video content for Hydrant's social media accounts
- Maintain, grow, and implement new creative strategies for Hydrant’s organic influencer and ambassador programs
- Maintain consistent brand voice across all platforms, tailoring to each audience
- Creatively think of new ways to engage current Hydrant communities that elevate and differentiate the brand
- Identify, launch, and sustain new community groups where Hydrant can have an impact
- Stay up to date on content trends and think creatively about implementing for Hydrant
- Consulting for cross-functional projects such as contributor acquisition, product changes, contributor agreement changes
- Coordinate and communicate at all organizational levels to drive projects to completion.
- Drafting, reviewing and coordinating communications that relate to marketing initiatives, policy statements, contract issues, contributor news
- Provide direction to staff, partners, mission alumni and other stakeholders to publish op-eds, statements, and other relevant messaging
- Track key metrics to monitor the success of engagement strategies and alumni activity
Skills on Resume:
- Social Media Engagement (Soft Skills)
- Feedback Monitoring (Hard Skills)
- Content Creation (Hard Skills)
- Influencer Management (Soft Skills)
- Brand Voice Consistency (Soft Skills)
- Community Group Development (Soft Skills)
- Trend Implementation (Hard Skills)
- Cross-Functional Coordination (Soft Skills)
12. Community Manager, NorthStar Communications, Minneapolis, MN
Job Summary:
- Lead mobilizations and advocacy efforts for A Wider Bridge community, including mission alumni
- Draft, edit, design, and post content across platforms (Email?, Twitter, Instagram, Facebook, LinkedIn)
- Coordinate conversations on social media, and pitch A Wider Bridge and related content to digital, print, and media channels
- Stay up to date on social media trends, develop and implement strategies including advertising, to attract influencers, grow audience, and increase engagement
- Maintain a content calendar for social media, newsletters, and editorials
- Implement online advertising and other growth strategies to increase social media followers, implement strategies to grow an email mailing list
- Manage organizational website and update content to accurately reflect the work of the organization and manage engagement using the most up-to-date trends
- Direct rapid response communication strategies to current events in real-time, guided by the mission, messaging guidance, and positions of the organization
- Become a critical source of customer and market insight for product and marketing teams.
- Generate insight into community performance and provide recommendations for continuous improvement.
- Monitor and optimize daily, and manage ongoing influencer outreach and relationships.
- Be a direct contributor and direct others.
- Recruit, assess, and manage external resources including chefs, writers, photographers, videographers, and more.
- Execute fresh, engaging content across blogs, social channels and more.
Skills on Resume:
- Advocacy (Soft Skills)
- Content Creation (Hard Skills)
- Social Strategy (Hard Skills)
- Trend Monitoring (Hard Skills)
- Calendar Management (Hard Skills)
- Online Ads (Hard Skills)
- Website Updates (Hard Skills)
- Rapid Communication (Soft Skills)
13. Community Manager, EdgeWater Media, Richmond, VA
Job Summary:
- Foster a positive, constructive, and communicative community that feels heard and appreciated
- Manage the sentiment and engagement of all community members, especially high-value community members.
- Create and launch mechanisms to actively manage an Amazon presence on the Alexa Answers website, and use these mechanisms to participate in two-way conversations with high-value contributors.
- Create engagement programs, activities, events, and groups to retain and harness the passion, and creativity of community members.
- Partner with PR, and Legal for press releases, and answers to journalists writing articles about Alexa Answers.
- Partner with PR, Legal, and global human moderator workforce to define, adapt, and enforce community policies and standards.
- Build and maintain a world-class feedback loop between the contributors and the Product team
- Work with the community, internal stakeholders, and leadership to deliver valuable customer and business insights
- Partner with BIE and Research teams to analyze and interpret contributor feedback.
- Partner with high-value contributors to influence product change and plans.
- Participate in key design and product change discussions, leveraging a deep working understanding of the contributor perspective.
- Define and execute a strategy to build transparent communication and content for the community.
- Create the strategy for an Alexa Answers blog, social media pages, FAQ pages
- Write editorial content for various communication channels used to stay in touch with the community.
Skills on Resume:
- Community Building (Soft Skills)
- Sentiment Management (Soft Skills)
- Engagement Programs (Hard Skills)
- PR & Legal Collaboration (Soft Skills)
- Policy Enforcement (Hard Skills)
- Feedback Loop Management (Hard Skills)
- Contributor Partnership (Soft Skills)
- Content Strategy (Hard Skills)
14. Community Manager, BrightWave Innovations, Nashville, TN
Job Summary:
- Be the primary owner of social channels, and drive the social media strategy, guidelines and best practices.
- Own and manage content calendars across platforms (Instagram, Facebook, Twitter, YouTube, Pinterest, etc).
- Develop strategies and tactics to grow audiences.
- Understand and evolve the voice of the Spark brand.
- Be able to clearly articulate the how and why to others within the business.
- Understand who customers are and identify how to best interact with them to build trust, credibility and goodwill.
- Understand the larger community of cooking enthusiasts and grilling enthusiasts that we're tapping into.
- Build effective relationships with new and existing customers
- Work as part of a team to give the community everything they need.
- Create exceptional experiences in every interaction
- Own and Care for center, ensure it is always the professional and inspiring work environment the community requires
- Drive profitability of the centers through supporting sales or additional services and ancillary income.
- Train, manage, and mentor community teams to be the best they can be.
- Lead by example through every interaction.
Skills on Resume:
- Social Media Management (Hard Skills)
- Content Calendars (Hard Skills)
- Audience Growth (Hard Skills)
- Brand Voice (Soft Skills)
- Customer Engagement (Soft Skills)
- Community Building (Soft Skills)
- Team Leadership (Soft Skills)
- Relationship Management (Soft Skills)
15. Community Manager, Pinecrest Solutions, Charlotte, NC
Job Summary:
- Work with account managers and creatives to develop social media content aligned with client's campaigns and business objectives.
- Monitor overall marketing strategy by overseeing social media campaigns and content calendar.
- Responsible for daily monitoring and response to comments, private messages, and mentions on the brand’s owned social media accounts
- Escalates issues and complaints through daily and weekly reports to the client
- Should be proactive in identifying opportunities and managing negative feedback or crisis
- Develops analytics and competitive scan reports periodically (daily, weekly, monthly, annual)
- Daily monitoring of competitors and their brand activities on social media.
- Monitoring the conversations about the brand within and outside its assets via social listening.
- Stay up-to-date on social media trends, best practices, and how other organizations and brands are doing it.
- Organize and manage community events to boost brand awareness.
- Build relationships with members, industry professionals, and journalists
- Management and proposal of marketing operations such as competitions or partnerships with influencers.
- Find new marketing and outreach opportunities to push brand image and products.
- Plan and execute community initiatives and programs.
Skills on Resume:
- Social Media Content (Hard Skills)
- Campaign Oversight (Hard Skills)
- Customer Response (Soft Skills)
- Issue Escalation (Soft Skills)
- Analytics Reporting (Hard Skills)
- Competitor Monitoring (Hard Skills)
- Community Events (Soft Skills)
- Influencer Partnerships (Soft Skills)
16. Community Manager, VistaPoint Creative, Albuquerque, NM
Job Summary:
- Manage community channels including Discord, Telegram, and Facebook.
- Monitor, track, and report on community feedback and other local community leaders’ performance to Warena’s core team.
- Analyzing strengths and weaknesses, make suggestions to improve channels
- Manage team local moderators and ensure high team performance.
- Be responsible for the management of people (teamwork, mood, working status...) of the CMs.
- Provide complete, accurate, and timely information to all Warena community moderators.
- Observe the community status of competitors & weekly report to the core team.
- Tracking and responding to user comments and generating reports.
- Management of social media content of patient experience initiatives.
- Develop content control guidelines for the tone, style, and voice of all content and ensure they are followed.
- Generate reports via analytics from the different social networks and interpret data to make recommendations based on analysis.
- Coordinate with agencies to ensure timely delivery of content.
- Management of Social Studio as a publication and monitoring tool.
- Responsible for publishing content.
Skills on Resume:
- Community Management (Hard Skills)
- Feedback Monitoring (Hard Skills)
- Channel Analysis (Hard Skills)
- Moderator Oversight (Soft Skills)
- Team Management (Soft Skills)
- Competitor Observation (Hard Skills)
- Content Control (Hard Skills)
- Analytics Reporting (Hard Skills)
17. Community Manager, CoralTree Marketing, Jacksonville, FL
Job Summary:
- Ensure a positive resident and team member experience
- Provide excellent customer service including professional handling and timely resolution of resident service requests
- Oversee and participate in all aspects of leasing production, including leasing administration, marketing activities
- Maintain product knowledge of community and competitors to maximize rental income and budgeted occupancy.
- Oversee and participate in all aspects of rent collections, file necessary evictions, and ensure landlord/resident laws are followed.
- Review, approve and code property invoices, resident refunds, and sales commissions, and monitor the use of Petty Cash expenditures.
- Ensure the community meets all monthly, quarterly, and annual financial and operational targets.
- Manage the financial performance of the property to ensure compliance with the approved budget and provide advance notification of anticipated out-of-budget expenses.
- Oversee and manage all aspects of Manufactured Home Sales, rehabilitation, set-ups, pre-sale compliance, warranty follow-up and marketing.
- Recommend and oversee all capital improvement projects including planning, vendor engagement and bidding, progress inspections, timeline (scheduling) and approval of completed projects.
- Ensure team meets or exceeds home sales and occupancy goals
- Oversee, assist, and hold accountable, train and mentor all on-site community team members to ensure proper execution of individual responsibilities, while promoting a positive work environment.
- Perform difficult staffing duties including hiring, terminations, and corrective actions.
- Ensuring property aesthetics and routine maintenance are at the highest level for all aspects of the community.
- Identify and communicate both operational and financial risks to upper management and establish corrective action plans.
Skills on Resume:
- Resident Experience (Soft Skills)
- Customer Service (Soft Skills)
- Leasing Management (Hard Skills)
- Rent Collection (Hard Skills)
- Financial Oversight (Hard Skills)
- Property Management (Hard Skills)
- Team Leadership (Soft Skills)
- Risk Management (Hard Skills)
18. Community Manager, ClearPath Digital, Tulsa, OK
Job Summary:
- Instill social media guidelines and branding specific to AF PH’s messaging
- Pitch content and stories that will engage AF PH’s audience
- Stay up-to-date with the latest industry and digital trends
- Implement social media strategies to increase engagement and following
- Deepen the community’s relationship with the AF PH brand
- Collaborate with the marketing team on quarterly and monthly campaigns
- Work together with multimedia designers to ensure proper implementation of digital campaigns
- Provide monthly social media data and analysis, competitor checks
- Continuously evaluate and communicate suggestions for improving site and/or corporate operations
- Participate in the discussion and decision-making process of enacting positive change.
- Ensure homes, homesites & residents are compliant with community covenants
- Follow established company policies and complete all work in an ethical, fair, and consistent manner.
- Act as the primary point of contact between upper management and property, interacting with inspectors, lenders, owners
Skills on Resume:
- Social Media Guidelines (Hard Skills)
- Content Pitching (Soft Skills)
- Trend Monitoring (Hard Skills)
- Engagement Strategy (Hard Skills)
- Community Building (Soft Skills)
- Campaign Collaboration (Soft Skills)
- Data Analysis (Hard Skills)
- Compliance Management (Hard Skills)