Chief Operating Officer Duties and Roles

• Collaborate with other members of the senior leadership team, physicians and staff members across the various departments and support organizational objectives
• Initiate and help define processes, procedures and guidelines to oversee, execute and hold the team accountable for performance and quality. 
• Promoting the provision of cost-effective, high-quality health care services for patients
• Assists in the selection, employment, development, and management of employees.
• Responsible for clinic personnel policies and procedures.
• Cooperates with medical and administrative staff to ensure compliance with standards and regulations.
• Develop, publish and manage toward internal metrics/reports/process improvements KPIs, quality and value proposition dashboards to demonstrate targets, achievements and opportunity to measure progress toward key strategic goals
• Reviews operational problems/policies, handles appropriately and/or recommends solutions and changes to CEO
• Takes a lead role in the budget planning process alongside the senior executive team
• Recommends clinic facility improvements including construction, renovation, purchase and/or space leases.
• Conducts staff and physician rounds on a routine basis to identify and resolve concerns and opportunities for improvement
• Interprets clinic policies, objectives and operational procedures. 
• Resolves problems related to patient, staffing, utilization of facilities, equipment and supplies.
• Represents clinics at public and professional meetings and conferences as requested. Participates in clinic communication and public relations programs.
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Initiates changes as appropriate.
• Coordinates and participates in, as requested, committees of the board and clinic.
• Assists the CEO in developing new products, services, and subsidiaries.

Chief Operating Officer Knowledge, Skills and Abilities

• Experience successfully navigating value-based care programs (i.e. Medicare Shared Savings, Risk Contracting, etc.)
• Ability to read, analyze, and interpret general business periodicals, accounting and finance reports, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
• Facilities and construction experience are a plus.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. 
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Chief Operating Officer Functions:

• Supervise and support directors/managers responsible for human resources, IT, and facilities.
  
• In conjunction with the facilities manager, develop and coordinate agency-wide emergency and safety protocols and plans.
• In conjunction with the human resources department, work to maintain an inclusive organizational culture that attracts and retains top talent, including staff and contractors
• In conjunction with the IT manager, lead and support efforts to improve, grow and support technology systems and workflow processes.
• Model and communicate the agency's core values and ensure that policies, practices, and operations are aligned with the values.
• Lead and/or participate in external collaborations and partnerships.
• Ensure strong, professional relationships with key funders and stakeholders.
• Provide a day-to-day internal leadership presence.
• Identify growth opportunities and priorities.
• Develop and oversee implementation of operations and program policies and procedures.
• Review agency structure and reporting relationships to optimize communication and efficiency.
• Lead annual operations and program planning, working closely with the CEO and other organizational directors.
• Provide oversight to programmatic performance review processes, assessing outcomes against goals.
• Develop and manage the annual risk management assessment process, ensuring a thorough review of internal controls to ensure compliance with applicable laws and regulations in programs and in the administrative areas of IT, HR and employee safety.
• Review legal claims and coordinate communication with attorneys, insurance agents and staff.
• Approve contracts and expenditures and has the authority to bind the organization.
• When applicable, provide relevant organizational information for the purpose of strengthening funding proposals and grant applications. 

Chief Operating Officer Qualifications & Experience:

• Demonstrated success leading diverse, cross-functional / interdisciplinary teams.
• Demonstrated track record of excellence in operations management.
• Strong orientation to data-driven decision-making.
• Ability to create operations plans tied directly to strategic goals.
• Experience creating new external partnerships and allowing others to leverage existing partnerships.
• Ability to facilitate understanding and deepen the relationships between program and administrative personnel.
• Demonstrated ability to model ethical leadership and business integrity.
• Fiscal oversight, monitoring financial indicators including budget development, income and expense variance (nonprofit experience preferred).
• Proven track record of mentoring and coaching team members; fueling the professional / personal growth in others.
• Experience working for an organization with a complex stakeholder group; internally and externally.
• Exposure to high-level technology solutions such as internal program/grant auditing and tracking, field staff apps, program reporting, annual program planning and metrics.
• Strong understanding of government contracts (local and federal), as well general awareness of corporate and foundation grants.
• Demonstrated experience in external community and partnership building in the San Francisco Bay Area (preferred).

Chief Operating Officer (COO) Responsibilities:

• Oversee daily operations of the company and the work of executives (Production, IT, Marketing, Sales, Finance, e-commerce, etc.)
• Working with our Head of Communications and our Head of E-commerce and Digital content with objective to monetise on campaigns such as to execute storytelling opportunities
• Work with Creative Director to bring to life new creative concepts and initiatives: sourcing, producers and manufacturers
• General Management of EW staff & operations overseeing execution of contracts, partnerships, HR responsibilities.
• Translate the CD's and the board's strategic objectives into executable plans, setting and driving organizational vision and operational and financial strategy.
• Translate strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual planning.
• Run day-to-day operations in order to allow the CD to focus on thought creative leadership and evangelizing her vision for the brand.
• Utilize strategies, which are based on data-driven decisions and actionable metrics, to ensure that daily operations are running optimally.
• Leverage your experience with other fast-growing companies (fashion or luxury experience will be a plus) to craft efficient and effective systems for the entire organization while taking direct responsibility for operations and finance.
• Provide leadership and direction in the definition and implementation of company goals and objectives through an annual plan and budget process, which emphasizes the effective and efficient deployment of company resources with appropriate involvement and accountability at all management levels.
• Working with the CD, develop and implement an adaptive management process, utilising rolling forecasts, key performance indicators and trend analyses, so the business can sense and respond swiftly to shifting business realities.
• Design and implement cost savings and operational efficiency initiatives with the goal of increasing margins without compromising customer or consumer satisfaction.
• Become familiar with existing accounting, financial reporting and business analysis systems and tools. 
• Provide management with an assessment on any value-added improvements and make best practice recommendations.
• Strategy & Planning: Create roadmaps for the execution of the company’s strategic goals and working cross-functionally to achieve these goals.
• Leadership & Team Management: Provide leadership, direction and management of internal ops team.
• Forecasting and Reporting: Design a system that will compare forecasted demand information to current inventories.
• Supplier Management: Design and implement a supplier management program that will include: preferred suppliers, product certification, supplier reviews, and some supplier consolidation.
• Regulatory Matters: regulatory matters and requirements, including compliance, inquiries, investigations, inspections and complaints.
• Logistics: inventory planning and management, supply, transportation and distribution and warehousing with the goal of providing a best-in-class level of performance at the lowest possible cost.
• Organization: Design and implement an organization structure and capabilities that would include business-level coordinated purchasing activities, commodity sourcing plans, and formal performance management processes and metrics.
• Coordinate the preparation of short-term and long-range plans, budgets and financial forecasts, reviews budget proposals, and prepares necessary supporting documentation and justification for proposed budgets. Monitors and analyses monthly operating results against budget.
• Deliver strategic financial support to the senior executive team and evaluate key business decisions with financial data, cost-benefit analyses, and rigorous analytical thinking.
• Provide leadership, direction and management with our part time Finance Director, which is responsible for accounting, finance/business intelligence, and CFO services.
• Direct the cash flow projection process and reporting mechanism, ensuring minimum cash threshold to meet operating and capital structure needs.
• Lead the preparation of board packets and slides for board meetings and board budget reviews, including financials and metrics reporting, administrative information, and key strategic topics for discussion.
• Assists CD in preparing investor reporting that provides actionable, data-driven financial insights, which take into account the key performance indicators of best-in-class peers.

Chief Operating Officer (COO) Qualifications and Requirements:

• A minimum of 5 years of COO experience or equivalent in any sector. Luxury Fashion experience is not required, but fast-growing/entrepreneurial leadership experience is a must
• A track record that indicates the ability to not only be a member of a company’s management team but to be an active participant in the company’s culture and day-to-day business operations.
• Must possess leadership skills to effectively partner with an entrepreneurial CEO as well as the personal qualities of confidence, resourcefulness, flexibility, creativity and integrity.
• Specific and demonstrated experience in operations concepts and statistical and analytical methods. 
• Experience using data effectively to develop and implement operational plans and actions.
• Demonstrated experience providing innovative thought leadership in the key financial disciplines of finance, financial planning and reporting, budgeting, financial systems and performance analysis.

Duties for Chief Operating Officer:

• Lead vision, strategy, and results for the company operations to streamline their online and offline experiences with their supply chain and systems.
• Play an instrumental role in growing and scaling successfully as a business.
• Build, develop, and lead your team, including the leaders who directly report to you.
• Partner with the other leaders across the company in developing a company strategy and building a culture of unity and celebration.
• Play a key role in defining and driving company-wide KPIs, creating a culture of both quantitative and qualitative accountability.
• Use your strong knowledge of e-commerce/retail operations as well as data and insights from their customers to set the path for an innovative business and operations roadmap and develop company policies and procedures.
• Build a work environment that's focused on achieving operational excellence, including increasing the efficiency, scalability, stability, end-user experience, and growth trajectory across the business
• Develop infrastructure for multi-chain retail store growth and handle the marketing and supply chain for a growing eCommerce business.
• Provide leadership and mentorship for the entire company

Requirements for Chief Operating Officer:

• Experience in strategic and operational roles in small to midsize companies and at least 2 years of experience in senior leadership roles.
• Ability to execute on challenges while maintaining a forward-thinking mindset around where the company will be as it grows.
• Great communication skills and the ability to make people listen and understand.
• Ability to be resourceful, with a natural ability to solve problems and seek new information.
• Experience with developing company-wide policies and procedures from the ground up.
• Strong experience with eCommerce and scaling the business as the brand grows.
• Fashion / jewelry / lifestyle background necessary.

Chief Operating Officer Responsibilities:

• End to end management of our international Trading and Service functions
• Oversee all Global Trading Services across racing and sports pre-match, in-play and telephone betting
• Manage our Quantitative Trading team to continually enhance models and processes
• Utilise data-driven systems and automation to deliver improved performance from the Operations team
• Provide ongoing input into our global strategies
• Set comprehensive company and performance goals for your department and team, mentoring and developing senior stakeholders
• Manage the Operations budget and business expenses to deliver cost-effective and efficient operations
• Manage relationships with partners (e.g. racing and sporting bodies) and vendors
• Provide input into the Product and Tech roadmaps and champion Operations initiatives
• Maintain an ethical work environment, compliant with all legal responsibilities
• Assess principal risks of the business, planning and responding accordingly
• Ensure only approved markets are offered as allowed by Gaming Regulators, Sporting and Racing Bodies
• Monitor capabilities in the Operations space and assess how they can be applied to business opportunities
• Provide clear communications to management stakeholders on actionable data insights to drive improved business performance and increased profitability

Chief Operating Officer Minimum Requirements:

• A minimum of 5 years proven experience in an Executive level role in the Online Wagering industry
• Strong understanding of sports trading and betting
• Extensive experience in developing and implementing operations strategies, processes and structures
• Working knowledge of data analysis and performance/operation metrics
• Experience working with Product Development teams
• A passion for meeting the needs and exceeding the expectations of customers
• Outstanding communication skills

Chief Operating Officer Functions:

• Translate multi-year strategy into annual and quarterly goals and priorities
• Allocate and prioritize resources needed to execute on those priorities
• Assume leadership for the execution of organizational plans and goals and ensure the achievement of those goals
• Conduct regular reviews of performance data in each organizational functional area and provide actionable recommendations based on the analysis
• Ensure all departments have appropriate resources allocated to meet both short and long-term milestones
• Establish policies and procedures as needed that support and promote CPE's organizational culture and values
• Cultivate a strong and transparent relationship with the Board
• Ensure high-quality program execution while managing for current and future growth
• Work with CPE department leads to attract, coach and retain high-performing staff
• Lead and motivate a high-performing management team and provide a positive leadership example for all staff
• Oversee the financial status of the organization including the development of long and short range financial plans, monitor the budget, and ensure sound financial controls are in place
• Lead each department (as well as the Board) to develop yearly programmatic budgets and ensure that they have the necessary resources for efficient and effective mission execution
• Ensure that CPE and each organizational team has a budget aligned with strategic goals and has associated measurable outcomes
• Work closely with the finance department to ensure that the overall organization has sound financial controls and practices in place
• Represent the organization externally in media, relationship building, and fund development
• Cultivate and maintain relations with key partners, donors, and other stakeholders

Chief Operating Officer Requirements:

• Minimum of a BA, an advanced degree strongly preferred
  
• Experience in budgeting and financial management
• Experience with strategic planning and execution
• Knowledge of organizational development, personnel management, donor development, and board relations
• Significant background in racial and/or criminal justice leadership
• Knowledge of relevant law enforcement issues and trends
• Experience negotiating a rapidly scaling organization
• Outstanding communication skills and ability to translate ideas to both internal and external stakeholders
• Ability to engage in productive disagreement across multiple "stakeholder languages," e.g., police executives, municipal executives, scientists, and advocacy leaders
• Extensive experience working in the non-profit sector
• Experience in nonprofit management and/or organizational impact and development
• Experience in senior management in a nonprofit organization, foundation or government agency
• Experience with working with remote teams
• Experience in Excel, Quickbooks and Salesforce
• Excellent people and managerial skills, with the ability to partner and work with a dynamic leadership team
• Ability to be flexible in the face of change
• Ability to multi-task and work within a fast-moving, changing environment
• Demonstrate resourcefulness in setting priorities and guiding investment in people and systems
• Experience in non-profit finance and budgeting
• Familiarity with social science methods, culture, and inference

Chief Operating Officer Responsibilities:

• Oversee and review preparation of tax returns for individuals, fiduciaries, gifts, partnerships and private foundations. Sign return as a preparer.
• Review accounting of underlying investments and assess tax implications.
• Oversee responses to all IRS and state agency inquiries and requests for additional information.
• Manage accumulation, analysis, and processing of financial accounting data to ensure that the information is complete and accurate in order to prepare tax returns and financial statements.
• Manage the development of processes for tax and financial reporting function, including automating existing processes.
• Monitor changes to trust and tax law and considers impact on assets held and operations.
• Research tax matters and prepare memoranda.
• Responsible for all aspects of corporate accounting including, but not limited to, general ledger management, bank reconciliations, budgeting, financial reporting, year-end close, expense analysis, cash flow projections, payroll; whether performed in-house or subcontracted.
• Responsible for budgeting, financial planning and cash management, ensuring adequate funds necessary for investment commitments and daily and anticipated expenditures of the company and of the clients.
• Respond to client requests for trades, asset research information and account information.
• Place or oversee placement of trades. Coordinate bond purchasing program with investment advisor.
• Gather and present to the board of directors summary information on investment performance and activity.
• Assist in administration of trust and estate accounts including information and asset gathering, asset valuation, trust-funding plan origination, asset transfers and disbursements, income distribution calculations, bill paying and bank account reconciliations.
• Manages corporate asset accounts, assists with banking questions, funds transfers, household employee assistance. Oversee account reporting.
• Responsible for reconciliation of daily transactions, and reviewing accuracy and consistency of transactions.
• Recommend new processes, procedures to improve efficiency and accuracy.
• Establish and maintain an effective working relationship with the clients, their advisors and other professionals to obtain and provide information and respond to any concerns or questions.
• Initiate and respond to correspondence and phone calls from clients, legal counsel and other parties regarding estates, trusts and foundations.
• Work closely with clients to understand expectations and needs.
• Play a key role in identifying and implementing enhancements to client services.
• Assigns roles and responsibilities for project team members, provides on-the-job training to staff, monitors project progress, and reviews work performed by staff.

Chief Operating Officer Skills, Abilities and Experience:

• A bachelor's degree in a related field, supported by significant tax or financial planning experience.
• A CPA certification of JD; LLM or masters in tax desirable.
• Experience in professional services or professional tax organization.
• A thorough understanding of estate and wealth planning.
• Experience with federal and state personal and trust income tax.
• Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds.
• A thorough understanding of automated tax processing systems and laws within your area of technical professionalism.
• A proven record in fiduciary and individual tax law and concepts required to prepare US Federal and State returns.
• Strong analytical skills and attention to detail.
• Ability to adapt your work style to work with both internal and client team members.
• Proficient with trust tax, trust accounting and office productivity software.

Chief Operating Officer Roles and Responsibilities:

• Manage, train, and develop network Operations leaders overseeing Technology, Data Management, and Student Recruitment/Enrollment.
• Supervise network Operations leaders to ensure the professional development and performance of the Campus Operations leader positioned in each of the six GOLCS campuses.
• Ensure the delivery of excellent operations services, and, in collaboration with Managing Directors of Operations, manage the overall quality of operations performance for the organization.
• Oversee systems for purchasing, procurement, and inventory management, including vendor management and securing administrative supplies, instructional materials, furniture, and equipment.
• Manage, train, and develop network Finance staff to ensure the accurate execution of operations finance (i.e. accounting, reporting, banking, budgeting, and payroll).
• Develop and manage GOLCS multi-year, detailed financial model and lead annual budgeting process for the organization, ensuring that GOLCS achieves annual and multi-year financial sustainability goals and budget results.
• Facilitate a plan for ensuring all schools are financially sustainable on public revenue alone by FY24.
• Ensure the accurate and timely generation of financial reporting for monthly Board of Directors meetings, and donor meetings as needed, and lead the Board Finance Committee.
• Work with finance and operations staff to coordinate a successful annual audit process, liaising with external auditors and the finance committee of the Board; implement suggested changes to financial and operational processes as needed.
• Manage GOLCS' real estate portfolio and develop and implement facility solutions and plans to achieve growth.
• Drive the annual capital planning and budgeting process, ensuring alignment with the long-term facilities and maintenance plans.
• Oversee staff and contractors providing facilities and maintenance management to ensure school buildings meet safety regulations and educational needs.
• Lead network-wide management of compliance systems to ensure GOLCS complies with + federal, state, and local legal and regulatory requirements.
• Complete and/or manage the completion of all government reporting, including NJSMART requirements and certification of SNEARS.
• Coordinate with the Development department to reconcile grants and ensure federal and state grants are secured, allocated, budgeted, tracked, and in compliance.
• Oversee transactional, financial, and compliance aspects of human resources function.
• Oversee staff and strategies for planning, implementation, and support of all technology required for GOLCS to achieve its educational and business goals.
• Provide operational support for academic administration and data management functions at the network and school levels.
• Support implementation of all teacher-facing and student-facing software, including oversight/reporting structures and professional development as needed.
• Includes but is not limited to I-Ready, ALEKS, Scholastic, Typing Instructor, Middlebury Interactive Language, Hepara, + Illuminate, EdReflect, and Gradecam. 
• Manage the successful implementation of all standardized testing across campuses, including PARCC/NJSLA, NJASK/NJBCT, WIDA, APA/DLM, ACT/SAT, and any other tests as required.

Chief Operating Officer Skills, Experience, Qualifications:

• Bachelor degree required; MBA, MPA, or Masters Degree degree highly preferred
• Progressively increasing operational and financial management experience, with a preference for leadership experience in urban education or non-profit setting
• New Jersey School Business Administrator certification (or ability to obtain) is desirable
• Extensive experience with staff, budget, and facility management required;
• Experience managing cross-functional teams through layers, highly preferred
• Deep financial management and/or accounting background, including financial modeling
• Extensive experience with project planning and execution
• Highly organized, resourceful, accountable, and detail-oriented
• Excellent management, communication, customer service, and interpersonal skills
• Ability to exercise excellent judgment in decision-making and demonstrate trustworthiness in dealing with confidential matters
• Relentless determination to do whatever it takes for GOLCS students
• Strong command of Microsoft Office and schools-based technology requirements
• Unquestioned integrity and commitment to the mission of Great Oaks Legacy Charter Schools

Chief Operating Officer Roles and Responsibilities:

• With the CEO, CFO and Executive Leadership Team, to translate strategy into actionable goals and execution frameworks for performance and growth, enabling the organization to hit key revenue and earnings targets
• Act as the key business counterpart to the firm's market-facing leaders to architect the business strategy and execution of Purpose's growth into new markets and product categories
• Implement a set of effective and efficient systems, including project team staffing and allocation, utilization tracking and reporting, recruiting and onboarding, tracking and reporting on financial targets, recruiting, and professional development and performance management
• Systems should ensure the organization has all necessary operational controls
• Systems should remove extraneous administrative obstacles and distractions so project teams in Purpose's offices around the world can focus on doing great work
• Systems should scale globally as the organization grows, and be designed to help
• Oversee all operational and administrative functions, including finance, talent, IT, HR, legal, and facilities
• Oversee the heads of office in New York, Europe, Asia-Pacific, India, and Brazil, in close consultation with the heads of Purpose Labs and the global Purpose Agency
• Establish a culture of results-oriented management throughout the organization
• Instill a spirit of open communication and enhance formal communication channels among all departments and levels to ensure efficient coordination across offices
• Continually and proactively look across the organization and identify the best, highest-leverage priorities for improving the organization's impact
• Work with counterparts at Purpose's new parent company,
• Build a strong partnership that takes advantage of synergies and new market opportunities, and leverage Lamwork's scale and global infrastructure (Purpose remains independently managed and a separate operating entity)

Chief Operating Officer Skills, Abilities and Experience:

• Track record of producing great results in 5+ years in senior management roles in a professional services firm or a similar organization
• Experience working in the social impact sector
• A global sensibility, and ideally professional experience working across national offices in a multinational organization
• Good judgment in a variety of complex, fluid situations
• Intellectually agile, able to quickly conceptualize complex, dynamic situations
• Persistent in implementing systems changes and steady in holding high standards
• Comfortable admitting mistakes and making adjustments on the fly
• Motivated to work primarily internally – but capable of being market-facing as needed
• Strong written and verbal communication skills and outstanding emotional intelligence
• Respectful, collaborative, and energetic leadership style
• Fluent in and able to extract actionable insights from financial statements
• Deep integrity and evident maturity

Chief Operating Officer Duties and Responsibilities:

• Direct the Company in keeping with the vision outlined for MDI by its Board of Directors
  
• Partner with MDI’s officers to grow the Company, strengthen it and ensure its sustainability
• Represent the Company as required, including attendance of important functions, industry events and public meetings
• Work closely with the accounting department to prepare annual budgets, complete risk analysis of capital projects, and advise the Board of Directors on capital allocation decisions
• Work closely with Human Resources (HR) regarding hiring practices, payroll and benefit disbursement
• Oversee quality control throughout the company, establishing goals for each department in partnership with division managers
• Ensure MDI provides premier customer service
• Support employee professional growth and job satisfaction
• Ensure that expenditures of the Company are within the authorized annual budget of the Company
• Assess the principal risks of the Company and to ensure that these risks are being monitored and managed
• Ensure effective internal controls and management information systems are in place;
• Ensure that the Company has appropriate systems to enable it to conduct its activities both lawfully and ethically
• Ensure the Company creates and produces quality products that meet the expectations of our customers
• Accomplish financial goals set by the Company’s Board
• Responsible for the strategic planning, technology review, enterprise architecture, IT standards, customer engagement, modernization of existing technology, development and maintenance of all software development
• Provide oversight of software development and quality assurance
• Analytic approach to problem-solving, a collaborative critical thinker

Chief Operating Officer Skills, Experience, Qualifications:

• Must be a self-starter, self-motivated, highly flexible, with excellent communications skills
• Highly values diversity of experience, views, backgrounds and orientation in a group-team setting
• Methodical approach with strong organizational skills to manage parallel opportunities concurrently
• Positive, can-do attitude and high energy and possess a strong work ethic
• Able to demonstrate a high level of integrity and a desire for high quality
• A proven track record of success meeting or exceeding goals/targets
• Strong facilitation skills both within the organization (e.g., with Board, management, and staff) and across organizations (e.g., discussions among clients and partners)
• Excellent analytical skills and the ability to develop and evaluate business and financial projections
• Demonstrable project management experience in a fast-paced environment
• Ability to manage 4-6 simultaneous engagements with varied customers
• Excellent presentation and communication skills at the senior executive and board levels
• Analytical with an ability to interpret information into a strategy for clients
• Proactive, confident, adept at winning and influencing others
• Capable of managing teams under hard deadlines, and works well under pressure and embrace change, and deal with changing priorities and focus
• Ability to project a professional image
• Knowledge of regulatory standards and compliance requirements for the Insurance industry.
• Strong organizational, prioritizing and analytical skills
• Ability to make independent decisions when circumstances warrant
• Working knowledge of computer and software applications used in job functions within the Insurance industry
• Understanding of software development lifecycle and exposure to AGILE and SCRUM methodologies.
• Strong analytical and problem-solving skills
• Self-starter with excellent interpersonal, motivational, and facilitation skills
• Strong verbal, written, organizational and interpersonal skills are required.
• Multi-Task and Detail Oriented – with a critical eye to team projects and performance.
• Ability to lead a team environment
• MS Office and Quickbooks Proficiency
• Bachelor’s Degree in computer science or related field
• Masters in Business Administration or Finance desired
• Insurance designations desired (e.g. FLMI, CLU, ChFC, CFA, CLTC, etc.)

Chief Operating Officer Duties and Responsibilities:

• Managing and maintaining the HVAC systems for each Academy location.
• Make sure requisite training is provided to all maintenance staff at each site to ensure the Academy meets or exceeds safety standards in accordance with federal, local, and state requirements.
• Conducting weekly/monthly team leader meetings.
• Ensure that all weekly inspection sheets are completed properly, as well as submitted to the Superintendent in a timely manner.
• Conducting monthly inspections of all buildings to ensure a clean and safe environment for the students, staff, and visitors.
• Ensure that each maintenance staff member utilizes standard cleaning procedures for all Academy sites.
• Provides support to each designated supervisor to ensure they are enforcing policies in a consistent and effective manner.
• Maintains an annual calendar of duties for the entire maintenance staff with weekly updates of tasks performed.
• Develops and organizes ongoing, long-range, and preventive maintenance plans and programs for sites, buildings, and equipment.
• Monitors progress of construction projects, daily and long term, and supervises building inspectors;
• Represents district at construction planning meetings with contractors; 
• Meets with other facilities consultants or contractors to coordinate the planning of projects.
• Ensures compliance with State and authorizer inspections as outlined in the Charter Contract.
• Ensures compliance and coordination with building safety drills for all sites.
• Addresses after-hour or weekend emergency concerns with the building or district operations, as needed.
• Provides guidance and direction to the security department.
• Ensures that adequate security personnel is scheduled as needed at all locations.
• Ensures that all Academy employees are aware of safety rules and guidelines for the use and distribution of entry keys for all Academy sites.
• Responsible for the enforcement of the Academy Board-adopted guidelines related to controlling building access; 
• Ensures that there is a process for the collection and distribution of facility access.
• Ensures that all building alarms are operational.
• Ensures that all security cameras are operational.
• Ensures that all buildings contain the necessary safety mechanisms.
• Provides guidance and coordination of the transportation department to ensure that all employees and/or vendor are operating in compliance with the prescribed guidelines and policies of the Academy.
• Ensures that the transportation department is operating in compliance with all applicable state, local and federal laws.
• Reviews weekly, monthly and annual vehicle inspection reports to ensure the proper maintenance of all vehicles leased by the Academy.
• Responsible for reviewing all driver credentials and updating all driver information with the vehicle commercial insurance carrier.
• Coordinates all student bus routes and Academy-related field trips that require bus transportation.
• Addresses and remedies transportation complaints and issues.
• Establishes and oversees a program to promote energy conservation through feedback to all levels of the District and involves all personnel in taking ownership for success of the program.
• Prepares energy requirement estimates and budget allotments for all District facilities and develops procedures for efficient utilization of energy sources.
• Oversees and monitors the District’s energy usage to ensure conformance with budget estimates and allotments.
• Advises, assists and makes recommendations to the Superintendent on alternative energy sources, consumption and general energy conservation measures.
• Develops and implements a recycling plan districtwide in accordance with Board policy.
• Emergency Planning & Preparedness/Safety/Risk Management
• Directs, prepares, oversees, monitors, and updates the District safety and emergency preparedness plans; coordinates all necessary communication; 
• Provides information to staff regarding the plans functions, policies and procedures; chairs safety and emergency preparedness program committees.
• Assists in the overall District risk management process; monitors and reviews processes to ensure risk and compliance arrangements are in place; 
• Identify external and internal risks; evaluate the effects of risks; provides support and training to personnel, as needed.
• Acts as a resource person and investigator regarding any emergencies, security systems and maintenance problems at District facilities; initiates appropriate actions.
• Responsible for the coordination and execution of the District’s emergency operations plan.
• Manage and ensure compliance with all aspects of the Athletics, Food Service, and Information Technology departments.
• Hold weekly one-on-one meetings with department heads.
• Supervises directs and evaluates the work of all direct reports.
• Ensures that Academy Board policies and guidelines are implemented with fidelity.
• Reviews and approves department requests per the board-approved business office procurement policy.
• Develops a 90-day entry plan and district communications plan for approval by the Superintendent and Board of Directors.
• Attends meetings of the Board of Directors and other departmental, family engagement, and/or staff meetings, as required and appropriate.
• Attends and promotes parent engagement and community events across the district.
• Prepares reports for Board of Director and District Cabinet meetings.
• Serves as a member of the District’s Cabinet Team.

Chief Operating Officer Skills, Experience, Qualifications:

• Have earned at least a related bachelor’s degree from an accredited four-year college or university.
• Experience in school or District operations.
• Comprehensive knowledge of all laws, rules, regulations, policies and practices applicable to charter schools.
• Comprehensive knowledge of local, state, and federal code requirements.
• Excellent written and oral skills.
• Ability to plan, delegate, multitask, and supervise the work of various departments.
• Satisfactory completion of oral and written interview.
• Approaches problems with curiosity and open-mindedness, is a fast learner
• Team-player, willingness to contribute actively to the overall team spirit
• Capacity to readily adapt to a changing and dynamic environment

Chief Operating Officer Duties and Responsibilities:

• Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
• Develops and stewards organization-wide strategic planning and implementation; establishes operational processes/process improvement;
• Sets operational and/or performance goals for each department which are aggressive, achievable and tied to long-term goals; facilitates conflict resolution; and serves as lead in high-priority cases and crises
• Acts as a lead client-care officer through consistent and direct contact with partners (ISOs) and high- value customers
• Foster a success-orientated, accountable environment within Vericheck through consistent reiterations of focus on company goals, especially those governing department success
• Collaborate with management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate company growth objective
• Communicate and work effectively with Board and other key constituents in advocating for VCI’s interests plans and strategies
• Evaluates newly implemented sales plans
• Promotes communication between colleagues for the benefit of information flow and to curb any problems that arise
• Contribute to creation, implementation and tracking of sales objectives.
• Lends time to address escalated concern from pending customers and/or sales staff
• Provides customer retention support
• Expansion of profit margin and revenue enhancement
• Develop new line of business and cross-selling of VCI Inc products
• Strategic evaluation of acquisition targets

Chief Operating Officer Skills, Experience, Qualifications:

• Bachelor’s Degree with 7 years- of progressively responsible experience in supervisory and management positions.
• Working knowledge of ACH and NACH rules
• Experience with managing a team related to Payments industry
• Good analysis skill, data driven & strategic mind.
• Excellent verbal & written communication skills.
• Outstanding organizational and leadership abilities
• Excellent time management skill
• A passion for sports development

Chief Operation Officer (COO) Roles:

• You will join an outstanding organization that has been recognized for its growth and the quality of the services it provides.
• You will lead an exciting team and will have the opportunity to continue to build that team as the company grows.
• You will play a significant part in setting the future direction of the organization and executing on that vision.
• An outstanding compensation and benefit package including equity.
• Providing complete operational leadership for the firm, both now and as it grows.
• Assuring that all aspects of the organization are running smoothly, efficiently and in compliance, while also helping integrate new acquisitions and lines of business as quickly and effectively as possible.
• Helping build, monitor and evaluate KPIs and metrics in order to drive performance.
• Serving as a key part of the leadership team and providing input on how to maintain and improve exceptional service and performance levels across the ever-growing collections of clients and territory.
• Attracting and retaining top operational talent.

Chief Operation Officer (COO) Qualifications:

• A minimum of 5 years of strong operational leadership experience in a VP or Regional Director setting (minimum 20 locations).
• Experience with process and quality improvement across multiple sites and multiple regions/states.
• A passion for data and the ability to create and use reporting tools to drive performance and success.
• An entrepreneurial spirit and a passion for growth.
• Outstanding communication and relational skills and the ability to attract and retain top talent.
• A willingness to be a key part of the leadership team and the ability to proactively contribute to the growth of the organization.
• A positive can-do attitude and the ability to be creative and adaptable in an ever-changing, ever-growing company.