CHIEF INFORMATION OFFICER RESUME EXAMPLE

Updated: Aug 11, 2024 - The Chief Information Officer orchestrates the strategic direction and management of the Information Technology functions, enhancing organizational value and efficiency. This role involves close collaboration with the credit union's leadership to align IT strategies with broader business goals, ensuring optimal performance across all digital platforms. Additionally, the Chief Information Officer leads the IT department's budget planning, actively participates in executive-level decision-making, and represents technology updates and security matters to the Board of Directors.

Tips for Chief Information Officer Skills and Responsibilities on a Resume

1. Chief Information Officer, Quantum Solutions, Springfield, IL

Job Summary:

  • Support the transformation of the IT team towards a product-oriented approach. 
  • Define the roadmap, guarantee the technological vision of the department, and maintain the reliability of generic product / Development / Support processes
  • Supervise a multidisciplinary team.
  • Responsible for the development and implementation of the new IT platform while shaping, leading and delivering projects within a portfolio of clients
  • Required to participate in the consultation committees (Exco, Executive review)
  • Represent the company at meetings with their various partners.
  • Support them in their career development through training and coaching.
  • Be the core developing and designing digital and technology strategies for the business meeting strategic business needs and requirements
  • Work and partner with BU heads and different executives in long term business plan and make prioritisation on digital projects and initiatives
  • Work with team in digital innovation turning to strategic product


Skills on Resume:

  • IT Transformation Lead (Hard Skills)
  • Roadmap Development (Hard Skills)
  • Team Supervision (Soft Skills)
  • Platform Innovation (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Digital Strategy Architect (Hard Skills)
  • Executive Collaboration (Soft Skills)
  • Product Strategy (Hard Skills)

2. Chief Information Officer, GreenTech Innovations, Reno, NV

Job Summary:

  • Lead the technology team on order to run, maintain and continuously improve private bank.
  • Ensure the continuous operational state of the Bank digital services, including applications support and incidents resolution.
  • Lead and drive the partnership with Cloud vendors to optimize performance and costs, while reaching the Bank's objectives.
  • Collaborate with CISO, with Head of Cloud, with the Risk and Compliance functions to ensure a best-in-class security level in the bank digital product and services, as well as full compliance with Swiss banking regulations.
  • Structure the technology team to deliver objectives aligned with the Bank's strategy.
  • Assist in the recruiting, onboarding, and training of technology staff.
  • Manage the IT budget with tight specific focus on cloud costs


Skills on Resume:

  • Technology Team Leadership (Soft Skills)
  • Digital Service Management (Hard Skills)
  • Cloud Vendor Partnerships (Hard Skills)
  • Security & Compliance Oversight (Hard Skills)
  • Technology Team Structuring (Soft Skills)
  • Staff Recruitment & Training (Soft Skills)
  • IT Budget Management (Hard Skills)
  • Regulatory Compliance (Hard Skills)

3. Chief Information Officer, Horizon Enterprises, Tampa, FL

Job Summary:

  • Oversees the Information Security vision, strategy, and program to mitigate cybersecurity threats and to ensure communications, systems and IT assets are protected. 
  • Monitors security compliance to policies and procedures and executes appropriate plans to improve compliance or mitigate risk.
  • Oversees IT governance framework to ensure IT’s strategy has the appropriate visibility, priority, and resources needed to transform the present and future demands.
  • Provides strategic direction and oversight for the design, development, implementation, operations and support of IT systems
  • Manage enterprise architecture, applications and data warehouse analytics management, cybersecurity and risk assurance, infrastructure and network technologies, and operations support management.
  • Analyze and review EHR database to develop system fields and modules that meet clinical care and regulatory requirements.
  • Compile and analyze data pertaining to the effectiveness and efficiency of the organization's internal processes
  • Test software enhancements and functionality in order to ensure a seamless end-user experience upon release
  • Ensures standardized processes and procedures are in place and enforced to stabilize, secure and recover, and utilize systems and technologies to their fullest potential.


Skills on Resume:

  • Security Oversight (Hard Skills)
  • Compliance Monitoring (Hard Skills)
  • IT Governance (Soft Skills)
  • Strategic IT Direction (Hard Skills)
  • Architecture Management (Hard Skills)
  • EHR Analysis (Hard Skills)
  • Process Analysis (Hard Skills)
  • Software Testing (Hard Skills)

4. Chief Information Officer, Apex Dynamics, Cheyenne, WY

Job Summary:

  • Identifies and recommends emerging technologies or opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
  • Collaborates with clinical leadership to envision the future state of health care with emphasis on data security and integrity, patient safety, patient and provider satisfaction, and clinician productivity.
  • Collaborates with leadership and IT management team to project financial plans to support strategic initiatives and IT assets (including end of life) as part of budgeting process.
  • Administers hardware, communication and software acquisition and maintenance contracts and pursues master agreements.
  • Oversees IT vendor management and develops strategic partnerships with vendors to ensure alignment with the enterprise’s strategic roadmap and the ongoing management of service levels and performance.
  • Directs the creation, implementation, and enforcement of policies and procedures for IT process and systems administration, incorporating both industry best practices and compliance requirements
  • Build up digital ecosystem across digital marketing, E-commerce, and manufacturing, and supply chain etc.
  • Work with global team in digital alignment and valuable solutions for local business
  • Manage vendors and projects key stages


Skills on Resume:

  • Technology Forecasting (Hard Skills)
  • Clinical Collaboration (Soft Skills)
  • Financial Planning (Hard Skills)
  • Contract Administration (Hard Skills)
  • Vendor Management (Soft Skills)
  • Policy Implementation (Hard Skills)
  • Digital Ecosystem Development (Hard Skills)
  • Global Team Coordination (Soft Skills)

5. Chief Information Officer, Streamline Technologies, Boise, ID

Job Summary:

  • Work collaboration technology priorities and sequences based on business needs and expansion
  • Own execution and implementation of all internal technology projects, not to include network infrastructure, computer hardware, or internal email systems
  • Develop technology budgets/timelines and be held accountable to approved budgets/timelines
  • Analyze costs, benefits, and risks of internal technology solutions to advise operational leaders
  • Create and manage internal data analysis and reporting tools, including marketing data, consumer data, sales/transaction data, and the corresponding data visualization layers in consultation with operational leaders
  • Deliver eCommerce/CRM/Website technical integrations in partnership with operational leaders
  • Responsible for design, upkeep, and maintenance of all company databases and technology systems
  • Ensure the company is PCI compliant across all technology systems
  • Liaise with other investors and wider family members regarding the principal's shareholding in the legacy family operating business
  • Drive the continued growth and expansion of the SFO through appropriate entrepreneurial new initiatives


Skills on Resume:

  • Technology Prioritization (Hard Skills)
  • Project Execution (Hard Skills)
  • Budget Management (Hard Skills)
  • Technology Analysis (Hard Skills)
  • Data Management (Hard Skills)
  • Technical Integrations (Hard Skills)
  • Database Maintenance (Hard Skills)
  • Compliance Assurance (Hard Skills)

6. Chief Information Officer, Catalyst Systems, Charleston, WV

Job Summary:

  • Set objectives and strategies for the IT department to align with global nature of business and growth objectives
  • Create appropriate global IT structure and positions befitting organization size and strategic direction
  • Plan and lead IT-related projects.
  • Oversee all projects related to major information systems
  • Supervise, coach and mentor IT staff
  • Serve as HIPAA Security Officer
  • Maintain contact with IT vendors and knowledge of current technology, equipment, prices, and terms of agreements
  • Oversee the linkage between external technology systems and internal IT resources
  • Ensure all information systems and networks operate according to accrediting agency standards, regulatory agencies, and legal requirements, including HIPAA
  • Facilitate correction of any system failures
  • Communicates effectively at all levels of the organization
  • Responsible for coordinating with leaders and staff within the organization to develop processes that provide improved outcomes for the patients
  • Participates in system-wide planning, organizational development/structure and implementation processes


Skills on Resume:

  • IT Strategic Alignment (Hard Skills)
  • Global IT Structuring (Hard Skills)
  • Project Leadership (Hard Skills)
  • Systems Oversight (Hard Skills)
  • Staff Supervision (Soft Skills)
  • HIPAA Compliance (Hard Skills)
  • Vendor Management (Soft Skills)
  • System Integration (Hard Skills)

7. Chief Information Officer, NextGen Information Systems, Fargo, ND

Job Summary:

  • Leverage technology to build business value, drive strategy and planning processes
  • Develop, in concert with other senior leaders, forward-looking models and initiatives
  • Align IT objectives and programs with the organization’s overall vision, strategies and objectives.
  • Define IT performance metrics based on the organization’s overall objectives
  • Develop and control IT budget and performance objectives.
  • Identify opportunities to enhance performance and profitability through the adoption of emerging technologies.
  • Lead planning and implementation of all management and reporting systems, client operations and internal communications.
  • Define, update and implement an IT strategy, and manage IT across the organization.
  • Responsible for employee recruitment, staff performance and development, and supervision of assigned personnel in the IT Department.
  • Develop and maintain a plan that provides for IT staff opportunities, succession and critical continuity.


Skills on Resume:

  • Business-Driven Technology (Hard Skills)
  • Strategic Development (Hard Skills)
  • IT Alignment (Hard Skills)
  • Performance Metrics (Hard Skills)
  • Budget Management (Hard Skills)
  • Technology Adoption (Hard Skills)
  • Systems Implementation (Hard Skills)
  • Staff Management (Soft Skills)

8. Chief Information Officer, Pioneer Tech, Omaha, NE

Job Summary:

  • Ensure an effective communication plan supporting IT change management and initiatives.
  • Supervise the progress and implementation of strategic IT initiatives.
  • Oversee the management and maintenance of systems and processes according to acceptable industry standards including auditability, accountability, and systems assurance.
  • Ensure day-to-day operations of all IT-related functions.
  • Coordinate with stakeholders to determine size, scope and duration of proposed projects.
  • Ensure IT resources are available and properly aligned with anticipated project demands.
  • Direct and ensure the responsiveness and service levels of IT are aligned with business needs and expectations.
  • Maximize the mix, and optimize the cost benefits of internal vs. outsourced solutions.
  • Build strong technology vendor partnerships to ensure best performance and effective financial return.
  • Define standards and architectures.
  • Oversee selection and purchasing of IT assets to meet business requirements.


Skills on Resume:

  • Change Management Communication (Soft Skills)
  • Strategic IT Supervision (Hard Skills)
  • Systems Management (Hard Skills)
  • Operations Oversight (Hard Skills)
  • Project Coordination (Soft Skills)
  • Resource Alignment (Hard Skills)
  • Service Level Management (Hard Skills)
  • Vendor Partnerships (Soft Skills)

9. Chief Information Officer, Unity Solutions, Birmingham, AL

Job Summary:

  • Oversees company proprietary systems/platforms to ensure maximum effectiveness and efficiency.
  • Oversees, directs, prioritizes and manages the internal programming staff to ensure projects are executed and implemented.
  • Will act as primary lead in the advancement of organization technology (i.e. Omni Channel Communications, Machine Learning, AI, Apps, Self Service customer payment portals, data mining).
  • Works closely with the VP of IT to ensure overall infrastructure, hardware, software, etc. is in place and operating effectively.
  • Works directly with the CEO and Operations Teams to identify areas where technological improvement is needed.
  • Oversees the development and testing of new programs developed specifically for the company.
  • Seek out vendors that may have something of value to offer to the company.
  • Reviews vendor proposals and makes decisions based on things such as price, what they offer, and how the vendor product may fit into the organization.
  • Ensures the company's data remains secure by keeping up to date on the latest cyber security threats and finds ways to guard against them on an organization-wide scale.
  • Coaches members of the IT teams, particularly IT leaders, so everyone stays on the same page across the company.
  • Communicates with other executive members to make sure all parts of the company use technology in the best ways possible.


Skills on Resume:

  • Systems Oversight (Hard Skills)
  • Team Management (Soft Skills)
  • Tech Advancement (Hard Skills)
  • Infrastructure Sync (Hard Skills)
  • Tech Improvement (Hard Skills)
  • Program Oversight (Hard Skills)
  • Vendor Management (Soft Skills)
  • Cybersecurity Updates (Hard Skills)

10. CIO-CS Program Manager, Visionary Tech Solutions, Little Rock, AR

Job Summary:

  • Corporate Subject Matter Expert on the CIO-CS program and other contracts/programs 
  • Build and develop a strong relationship with and be the primary point of contact to the NITAAC CIO-CS PMO.
  • Educate sales team on the details of the CIO-CS program, policies, and procedures and other contracts/programs
  • Prepare reports on required information and key metrics for Sterling Management and the CIO-CS PMO.
  • Ensure that Sterling is compliant with all requirements of the CIO-CS program and other contracts/programs 
  • Manage catalog, pricing, and product information.
  • Maintain that information on CIO-CS e-commerce site.
  • Attend quarterly CIO-CS Program Manger’s meetings.
  • Ensure all required reports are on time and accurate.
  • Respond to CIO-CS program requests in a timely manner.
  • Respond to CIO-CS customer issues in a timely manner and ensure an adequate resolution has been reached.
  • Coordinate preparation and send all financial reports and quarterly payments to the CIO-CS PMO.


Skills on Resume:

  • CIO-CS Expertise (Hard Skills)
  • Stakeholder Relations (Soft Skills)
  • Sales Education (Soft Skills)
  • Compliance Management (Hard Skills)
  • Catalog Management (Hard Skills)
  • Meeting Participation (Soft Skills)
  • Report Accuracy (Hard Skills)
  • Issue Resolution (Soft Skills)

11. Chief Information Officer, Gateway Technology Services, Hartford, CT

Job Summary:

  • Work with key leaders to path and articulate strategic IT vision for the company
  • Developing strategies and actualizing plans to enhance client services, improve user effectiveness, and foster innovation.
  • Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
  • Communicate regularly with executive committee members and all users of information services and systems, to ensure the IT strategy actualization remains aligned.
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
  • Manage servers, security solutions, network hardware and equipment.
  • Oversee provision of end-user services, including help desk and technical support services.
  • Oversee systems development, enhancement and the integration of new systems with existing systems.
  • Provide expertise and support during systems upgrades, installations, conversion and file maintenance.
  • Manage telecommunications infrastructure and development plans, projects, policies and procedures.


Skills on Resume:

  • Strategic IT Visioning (Hard Skills)
  • Client Service Strategy (Hard Skills)
  • Technology Trend Analysis (Hard Skills)
  • Executive Communication (Soft Skills)
  • IT Systems Management (Hard Skills)
  • Network Security Management (Hard Skills)
  • Technical Support Oversight (Hard Skills)
  • Systems Integration (Hard Skills)

12. Chief Information Officer, Crossroads Information Systems, Topeka, KS

Job Summary:

  • Manage IT staff, including hiring, training, evaluation, guidance and discipline.
  • Develop the IT staff to meet the changing needs of users, groups and offices, new projects and technologies, and varying staff strengths.
  • Support the firm’s overall mission and follow all standards, policies, procedures, and confidentiality guidelines.
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
  • Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades.
  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
  • Manage and optimise the IT budget, including purchasing, budgeting, and budget review.
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.


Skills on Resume:

  • IT Staff Management (Soft Skills)
  • Staff Development (Soft Skills)
  • Policy Support (Hard Skills)
  • Procedure Development (Hard Skills)
  • Documentation Oversight (Hard Skills)
  • Policy Implementation (Hard Skills)
  • Budget Optimization (Hard Skills)
  • Contract Negotiation (Hard Skills)

13. Chief Information Officer, Premier IT Solutions, Helena, MT

Job Summary:

  • Help manage and uphold current client relationships
  • Assisting with miscellaneous legal needs
  • Provides direction and oversight of the Information Technology functions leveraging value across the organization.
  • Provides oversight and management of the Information Technology department budgets
  • In coordination with the development of the credit union's Operating Plan budget.
  • Provides insight and guidance to the credit union's strategic planning process in the areas of IT, including electronic channels, and competitive market positioning aided by technology services.
  • Participate in process management and resource planning at the executive level. 
  • Leads and facilitates cross-functional teams and projects to achieve organizational strategic goals, objectives and initiatives. 
  • Implement and communicate Strategic Action Plans and create ownership with employees.
  • Interface with the Board of Directors on technology proposals, initiatives, and results. 
  • Attend monthly Board meetings and apprise the Board on material information security incidents and developments.


Skills on Resume:

  • Client Relationship Management (Soft Skills)
  • Legal Assistance (Soft Skills)
  • IT Oversight (Hard Skills)
  • Budget Management (Hard Skills)
  • Strategic IT Guidance (Hard Skills)
  • Executive Resource Planning (Soft Skills)
  • Cross-functional Leadership (Soft Skills)
  • Board Communication (Soft Skills)

14. Chief Information Officer, Coastal Information Systems, Dover, DE

Job Summary:

  • Construct a full asset allocation strategy, working closely with the owner. 
  • Provide a constructive and disciplined balance of views and be prepared to challenge and defend opinions here
  • Drive the sourcing and analysis / execution of new investment opportunities, both direct and indirect across all asset classes
  • Lead a small team of other professionals across middle / back office functions as well as interacting with / directing 3rd party asset managers
  • Monitors resource utilization and performs capacity planning to ensure appropriate budgeting, purchasing and installation tasks are performed to meet infrastructure requirements and end-user expectations.
  • Leads, promotes, and contributes to efforts to improve overall organizational performance and productivity.
  • In partnership with the COO, CFO and other senior leaders, helps assesses and prioritizes capital expenditures for equipment, and reallocation of resources 
  • Promotes development of leaders by assessing performance and providing education/training opportunities.


Skills on Resume:

  • Asset Allocation Strategy (Hard Skills)
  • Investment Analysis (Hard Skills)
  • Team Leadership (Soft Skills)
  • Resource Management (Hard Skills)
  • Budget Planning (Hard Skills)
  • Performance Improvement (Soft Skills)
  • Capital Expenditure Planning (Hard Skills)
  • Leadership Development (Soft Skills)

15. Chief Information Officer, Nexus Technologies, Jefferson City, MO

Job Summary:

  • Act as a leader to drive the IT strategy and direction. 
  • Work closely with the senior executive leaders to understand the organizational needs and long-term vision. 
  • Manage a large technology division compose of application, infrastructure, and security. 
  • Manage the application technology team to ensure the application delivery standards, availability, and support. 
  • Identify the latest technology and development in order to help the organization develop new Fintech initiatives for example Blockchains. 
  • Engage with senior management and various stakeholders to drive and obtain project buy-in, and acquiring necessary resources to complete these projects. 
  • Manage overall IT budget and resources. 
  • Manage and maintain the IT strategy and policies to achieve high safety and efficiency to comply with the regulatory requirements. 
  • Maintain the infrastructure availability and stability including Data Centers, DR sites, BCP and continency drills etc.  


Skills on Resume:

  • IT Strategy Leadership (Hard Skills)
  • Executive Collaboration (Soft Skills)
  • Technology Division Management (Hard Skills)
  • Application Team Oversight (Hard Skills)
  • Fintech Innovation (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Budget Management (Hard Skills)
  • Regulatory Compliance (Hard Skills)

16. Chief Information Officer, Summit Information Systems, Concord, NH

Job Summary:

  • Manage and upgrade the existing technology infrastructure to support business goals and strategic plans
  • Lead the implementation of  technology projects to streamline all operations and help optimize the business goals
  • Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services
  • Develop internal policies and strategies to ensure that the IT department runs smoothly and effectively
  • Provide leadership and a strong strategic business acumen to support business objectives from technology and business aspect
  • Develop new products and maintain existing codebase in high quality standards
  • Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
  • Identify, compare, select and implement technology solutions to meet current and future needs


Skills on Resume:

  • Infrastructure Management (Hard Skills)
  • Project Leadership (Hard Skills)
  • Strategic IT Planning (Hard Skills)
  • Policy Development (Hard Skills)
  • Strategic Business Leadership (Soft Skills)
  • Product Development (Hard Skills)
  • Technology Evaluation (Hard Skills)
  • Competitive Technology Analysis (Hard Skills)

17. Chief Information Officer, Blue Ridge IT, Raleigh, NC

Job Summary:

  • IT-related technology planning, development, and management of the daily IT operations of the company, covering various functional units including application development and IT infrastructure and operation
  • In charge of development and implementation of application development methodology, quality assurance plan, problem management and change management procedures in compliance with related regulations and requirements
  • Collaborate with senior management to devise and maintain the information technology strategy and policies to achieve high safety and efficiency, compliance with the statutory requirements as well as the committed service standards
  • Maintain adequate infrastructure of the data centres and business continuity plan
  • Directing contingency drills to minimize the threats to the operations
  • Assist the Chief Executive Officer in developing the company in accordance with the long-term strategic directions set out by the Board of Directors and exploring the employment of new technology and improvement opportunities
  • Manage large scale firmwide programme which could impact the major business development of the firm.
  • Manage a large size technology team, with appropriate human resources planning, training, and review. 


Skills on Resume:

  • IT Operations (Hard Skills)
  • Development Oversight (Hard Skills)
  • Strategy Collaboration (Soft Skills)
  • Data Center Upkeep (Hard Skills)
  • Contingency Drills (Hard Skills)
  • Strategic Development (Soft Skills)
  • Programme Management (Hard Skills)
  • Team Leadership (Soft Skills)