• Oversees the direct needs of both the patients and staff through frequent rounding and monitoring of all care processes
• Supports the implementation of best/leading practices, quality documentation and accountability models
• Facilitates an inter-professional collaborative approach to care, recognizing and maximizing the unique contribution of each team member
• Monitors and responds on time to quality, safety, risk and other performance/outcome indicators
• Promotes patient and family-centred care, responds and addresses issues and or concerns identified by patients and families as well as internal and external stakeholders in a timely fashion
• Supports resolution of issues/concerns/ related to operational activities within the hemodialysis service by the CSM.
• Supports the CSM in achieving program targets, managing risk, improving quality and safety and advancing patient care outcomes within the hemodialysis unit
• Works collaboratively with other hemodialysis team members in reducing waste, adding value, raising standards, improving effectiveness and delivering high performance from the team
• Works collaboratively with the CSM to identify gaps in processes, policies and procedures and supports the sustainable delivery of excellent patient-centred care.
• Fosters open communication, learning, and professional growth of the nursing staff
• Provides the clinical expertise essential to support managers with effective problem solving and decision making
• Initiates action and reports to the CSM when staff behavior and/or performance do not meet professional standards
• Provides feedback to the CSM for the completion of performance evaluations for nursing staff and provides performance evaluations of assigned staff.

Skills: Rounding Oversight, Quality Improvement, Team Collaboration, Performance Monitoring, Patient Advocacy, Issue Resolution, Process Optimization, Staff Development

• Translate technical issues into business-focused, practical solutions by thoroughly understanding the relationship between business processes and the data to deliver detailed and accurate reporting
• Responsible for producing and maintaining MI reporting for Operations
• Work with operational stakeholders to develop the right reporting and enable operational process efficiency
• Proactively manage the delivery of data for contractual Service Reviews
• Develop and maintain functional dashboards and proactively identify and investigate trends, anomalies and early warning signs.
• Deliver reporting to support resource forecasting and contingency planning and assumptions reviews for tracking purposes.
• Deliver reporting to support the implementation of Forecasting and Productivity initiatives
• Adhere to all legal and regulatory requirements and codes of practice/conduct
• Ensure appropriate risk controls are in place so that items such as the potential risk to the company arising from money laundering and fraud are minimized
• Aid operations by developing tactical software solutions using Office, SharePoint, and other applications
• Reporting of issues of concern and/or business incidents to the MI Lead and/or Senior Leadership
• Provide support and cover for operations support levels across and upwards within the team
• Build relationships to enhance the management of activities across sites

Skills: Business Analysis, MI Reporting, Stakeholder Collaboration, Data Delivery, Dashboard Development, Forecasting Support, Risk Management, Software Solutions

• Manage the Agency Management System (AMS), maintain the existing records/data/structures, create new ones and manage agent movements in the AMS.
• Develop systems to process admin transactions - auto register new agents, auto license existing agents, agent movements, agent benefits, termination, demotion, promotion, etc.
• Manage and review user access rights, those being granted to users in the department and other ones, to AMS system and shared folders.
• Control the agent’s personal information and sales data before providing it internally and externally.
• Review the contests/conferences memorandum before Sales channels launch the memo to the sales force
• Arrange checkers to do reconciliation tracking/ final results of all contests/conferences of sales channels.
• Ensure tasks relating to admin tasks, reports, data and system are processed in an accurate, compliant and timely manner.
• Ensure compliance with external and internal regulations, policies, procedures, etc.
• Liaise with auditors, including internal, external, and regional audit teams.
• Prepare periodical reports, resolve issues and answer functionally related questions.
• Review and recommend improvements on current policies and procedures.
• Oversee compliance with statutory reporting and filing requirements.
• Conduct risk assessment and advise on ways to minimize risk
• Advise on problems and suggest improvements.
• Maintain Internal control and double-check the role in place and frequency.
• Review and recommend improvements on payroll policies and procedures.
• Build a high-performing team  

Skills: AMS Management, Process Automation, Access Control, Data Integrity, Compliance Review, Audit Coordination, Policy Improvement, Team Leadership

• Support the Store Manager in achieving all sales KPI’s for the store.
• Ensuring store administration and compliance are updated at all times and in line with company guidelines.
• Achievement of all individual KPI’s set out by the business on a weekly, monthly and quarterly basis.
• Achievement of customer experience score within the store, and ensure the store consistently delivers a ’best in class’ customer experience.
• Be an escalation point for all customer complaints, ensuring these are dealt with promptly and positively to ensure that all aspects are resolved andor seen through to completion.
• Be an ambassador for the Vodafone brand.
• Ensure the appearance of the store, self, and team is of the highest standard.
• Regular coaching of team members on all aspects of shop floor performance, experience and product knowledge.
• Effectively manage and develop Retail Consultants to create a high-performing team. 
• Management and accountability for store performance during the period’s absence for the Store Manager.
• Look for ways to improve the way we do things and constructively provide feedback and ideas to the appropriate person or area of the business.

Skills: Sales Support, Store Administration, KPI Achievement, Customer Experience, Complaint Resolution, Brand Representation, Team Coaching, Performance Management

• Deliver professional Product stewardship (PSS) service throughout the whole life cycle of the product, including raw material selection, management of change, responding to customer inquiries, etc., for the designated business unit or site
• Perform the professional service for NSN dossier preparation and post-notification activities
• Support the designated business units for Mergers and Acquisitions on product safety and regulation topics
• Coordinate for trade control operation and hazard chemical management for the designated business unit or site
• Drive the proactive preparation and solutions for existing chemical management and risk assessment in line with the trend of regulatory development
• Creates an environment that empowers individuals to take ownership and responsibility for their actions, promotes staff initiative and nurtures high morale and engagement
• Advises on and oversees daily staffing requirements cost-effectively to meet the daily operational needs of the units
• Identifies issues and challenges, monitors trends requiring targeted interventions and change in practice patterns or processes
• Identifies value-added point of care resources to ensure and optimize safe and effective patient-centred care
• Responsible for supporting the CSM with the completion of time keeping, shift changes, payroll completion and approval.

Skills: Product Stewardship, Regulatory Compliance, M\&A Support, Trade Control, Chemical Management, Risk Assessment, Team Empowerment, Operational Oversight

• Manages Team Leads, Trainers and all team members in an assigned area of the restaurant, or as MOB, over the entire restaurant for a shift.
• Ensures all procedures are followed, including opening checklists, line checks, closing checklists, sanitary procedures and financial procedures.
• Ensures great customer service to each Amy’s Drive Thru guest and good store morale.
• Leads by example, by being a role model of the standards and behaviors set by Amy’s Drive Thru.
• Leads the restaurant team in successful day-to-day operations, in a given area of assignment or for the entire restaurant.
• Write schedules that provide appropriate coverage for meals, show flexibility to associates, and minimize over-staffing and overtime.
• Trains and develops restaurant team, specifically Team Leads and Trainers and writes and presents performance reviews for team members.
• Ensures all team members, leads and trainers are receiving appropriate feedback and coaching on their performance on an ongoing basis.
• Looks for opportunities to improve processes in the restaurant in collaboration with the Manager, and directs the activities of team members in the area of responsibility, to take appropriate steps toward approved improvements.
• Trains and communicates the importance of food allergens and food safety and the impacts to guests and the restaurant team.
• Provides feedback to Restaurant managers on Team members' and Leaders' performance and the general smooth running of operations through regular meetings.
• Successfully communicates, trains, and ensures ongoing compliance with changes made via the latest change management processes.

Skills: Team Management, Procedure Compliance, Customer Service, Leadership, Operations Oversight, Scheduling, Staff Training, Process Improvement

• Build rapport and engage with a client to offer Good Feet arch supports and provide them with a meaningful client experience
• Develop professional relationships with clients and coworkers to positively represent company values
• Assist in employee recruiting, training and developing to contribute to their professional growth
• Set realistic deadlines and follow specific steps to reach time-sensitive objectives
• Partners with upper management to make team members and clients comfortable, informed and improve their experience through personal impact.
• Ownership of personal sales metrics (KPIs) and goals
• Initiates self-development, coachable, open and willing to apply the feedback given
• Working alongside the Store Manager to create a strong team environment that embraces mission and values and continues to strive for improving their sales metrics (KPIs)

Skills: Client Engagement, Relationship Building, Staff Development, Time Management, Team Collaboration, Sales Performance, Self-Improvement, Team Environment

• Support Store Manager to hire, train and onboard new colleagues.  
• Motivate the team to meet sales objectives.
• Train and coach colleagues around both technical and service skills
• Deliver excellent service to ensure high levels of customer satisfaction.
• Respond to customer complaints and concerns in a professional manner, escalating when needed.  
• Support compliance with health and safety regulations and all other company policies and procedures.
• Undertake store administration duties such as managing breaks, rotas and daily planning
• Monitor inventory levels and act to minimise stock loss.  
• Support the management of the store in the absence of the store manager    

Skills: Staff Onboarding, Team Motivation, Training Delivery, Customer Service, Complaint Resolution, Compliance Support, Store Administration, Inventory Management

• Oversees the day-to-day operation of the VIP Department and ensures that all members have the tools they need to create memorable experiences for guests
• Identifies training opportunities and communicates department needs to VIP Manager.
• Works closely with the VIP Manager to ensure that the department is meeting revenue goals and that labor and COGS stay within budget.
• Works closely with the VIP Manager and Wizard Wants to Know Champion to maintain targeted employee engagement and Wizard Wants to Know scores.
• Works closely with the manager and other Resort Management to coordinate VIP enhancement experiences.
• Assists with establishing VIP offerings and always looks for ways to improve or add tour options.
• Responsible for the department’s inventory of products and resources and placing orders
• Works closely with Resort Leadership to establish effective relationships to ensure guest experiences are seamless throughout their visit.
• Oversees the VIP schedule to ensure that we have proper coverage for VIP Experiences, as well as back-of-house coverage, and sales shifts
• Works with the VIP Manager to identify areas of opportunity to drive revenue
• Works closely with the VIP Senior MC to oversee the training of new VIP Hosts
• Works with the VIP Senior MC to ensure SOPs and competencies are up to date and changes are effectively communicated to the VIP Team.
• Works closely with the VIP Manager to determine the department's training needs
• Works with the VIP Manager to administer coaching and corrective actions.
• Responsible for time keeping and ensuring VIP MCs meet attendance standards
• Works with the VIP Senior MC to ensure that current VIP Hosts are maintaining the high standards of the VIP Department
• Oversees onsite guest recovery with the support of the VIP Manager
• Works with the VIP Manager on recruitment and hiring

Skills: VIP Operations, Training Coordination, Revenue Management, Employee Engagement, Experience Enhancement, Inventory Management, Scheduling, Guest Relations

• Plan, manage the execution of deliverables and ensure the provision of quality work /services by team members on time.
• Ensure strict adherence to internal policies/SOPs by team members.
• Identify and highlight potential risks to Managers and recommend/take appropriate actions.
• Ensure timely billing (including the capture of all OPEs incurred) and collections.
• Ensure best practice of corporate governance and compliance with statutory/regulatory requirements.
• Provide relevant corporate secretarial support to the company's clients
• Gain exposure in dealing with government authorities such as CCM, Bursa Malaysia Securities Berhad, SC, MITI and MIDA
• Handle all corporate secretarial jobs of Public and Private clients from incorporation to liquidation
• Ensure compliance with the Companies Act and Listing Requirements update
• Make announcements for PLCs
• Handle business meetings with clients and dealings with business associates, and to manage staff
• Prepare and draft corporate resolutions to effect change of officers of companies, change of signatories and preparation of AGM documents

Skills: Project Management, Policy Compliance, Risk Assessment, Billing Management, Corporate Governance, Secretarial Support, Regulatory Liaison, Client Relations

• Experience as an Assistant Store Manager or a similar role in the retail/hospitality industry.
• Delivering sales, customer experience, visual merchandising, health and safety, and operational expectations.
• The ability to coach and motivate the team to drive sales that deliver exceptional customer service and create meaningful moments for our customers.
• Ensuring high levels of customer satisfaction by being knowledgeable about all products and services offered.
• Contributes to a positive and inclusive work environment.
• High level of ethics, values, integrity, and trust.
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omnichannel retail environment.
• Strong and authentic communication and sales skills.
• Flexible availability, including Early morning shifts, weekends, holidays, and peak seasons.

Qualifications: BA in Business Administration with 4 years of Experience

• Progressively responsible retail leadership experience
• Solid experience and demonstrated skills in supervising, coaching and training sales associates
• Strong retail apparel experience
• Extremely strong customer service orientation and the ability to multitask
• The desire to work in a very fast-paced environment and the ability to not become frustrated with last-minute changes
• Excellent discretion, judgment, tact and diplomacy
• Demonstrated ability to learn new computer programs quickly

Qualifications: BA in Retail Management with 2 years of Experience

• Proven people management experience
• Ability to multitask and shift priorities quickly and often
• Excellent communication skills, both written and verbal
• Strong and consistent attention to detail
• Problem-solving mindset and an entrepreneurial spirit
• Self-reliant and able to motivate others
• Process-oriented with strong analytical skills
• Ability to think strategically and tactically within a dynamic, fast-paced organization
• Experience in supply chain and/or ecommerce

Qualifications: BA in Human Resource Management with 3 years of Experience

• Experience in a supervisory role.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency with POS systems, METRC, Microsoft Office, and/or Google Drive.
• Strong business acumen including understanding of consultative selling techniques, customer service and finance management.
• Demonstrate exemplary communication, interpersonal, and persuasive skills.
• Ability to maintain a high level of dependability, integrity, personal motivation and a sense of urgency.

Qualifications: BA in Organizational Leadership with 1 year of Experience

• Supervisory/management experience in a retail sales environment or a similar fast-paced, customer service environment
• Experience working within a food environment
• Previous experience in a retail sales environment with increasing levels of responsibility and strong working knowledge of general retail practices and procedures.
• Demonstrated ability to effectively lead/direct, coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy, and related skills
• Experience in a specialty retail environment
• Passionate about chocolate and food
• Flexibility in work schedule, including the ability to work extended hours, weekends, and holidays

Qualifications: BA in Marketing with 2 years of Experience

• Professional experience in real estate, urban development, or finance
• Command of commercial real estate market dynamics with a good understanding of macro trends and historical perspective
• High-level analytical and problem-solving skills
• Solid financial analysis and modeling skills
• Proactive, detail-oriented, and outgoing personality/work ethic
• A willingness and desire to take a leadership role
• Proficiency in Microsoft Office, including MS Word, MS PowerPoint, and MS Excel,
• Able to clearly and effectively communicate in English, both in writing and speaking

Qualifications: BA in Economics with 3 years of Experience

• Knowledge of healthy aging concepts and experience working with the aging population.
• Understanding of the nature and purpose of The Landing and the YMCA, and the respective roles of volunteers and staff.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Track record of building authentic, constructive relationships with others.
• Ability to think critically and creatively to solve a variety of problems.
• Experience with a start-up organization or creating/developing a new business or service line within an organization.
• Previous customer service experience.
• Experience working in programming, community collaboration, or a similar field.
• Marketing experience (print, digital, social media)
• Basic computer skills - Word, Excel, email system, etc.

Qualifications: BS in Health Services Administration with 5 years of Experience

• A love of pets and a genuine interest in animal nutrition and welfare.
• A strong focus on building customer relationships through excellent customer service.
• Energy, enthusiasm and strong leadership skills to drive results.
• Ability to act with honesty, integrity, fairness and mutual respect.
• Foster an environment of collaboration, responsibility and accountability.
• Ability to multitask and work in a fast-paced, multiple-priority environment.
• Communication and problem-solving skills.
• Experience in retail management (pet industry)

Qualifications: BA in Management with 1 year of Experience

• Experience in retail management with previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Have a Sense of Design - put together various styles, colors, and textures
• Basic mathematical and computer skills

Qualifications: BA in International Business with 4 years of Experience

• Working knowledge of automotive systems
• Speak and write English (bilingual), communicate effectively and build strong relationships with customers, peers and upper management
• Use Microsoft software effectively (Word, Excel, PowerPoint)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in an inspiring way
• Ability to work an assortment of days, evenings, and weekends
• Prior Experience that Sets a Manager In Training up for Success
• Experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
• Successful experience managing profitability, proven financial and business acumen

Qualifications: BA in Business Administration with 5 years of Experience