• Performs registration of patients before or at the time of service at the medical center. 
• Obtains accurate demographic and insurance information, signatures on required documents and secures insurance authorization or pre-certification. 
• Prepares and supplies patient data to various medical center departments. 
• Ensures all actions of the Registration process are performed accurately and efficiently to support a patient centered care organization. 
• Position Responsibilities Unit Specific Position Responsibilities Secures necessary information during the pre-admission or registration process, calling patients if necessary to obtain insurance information. 
• Obtains registration at patients bedside 
• Enters accurate data for patient registration into computer system. 
• Reviews and verifies patients demographic and insurance coverage and authorizations requirements. 
• Contacts patients insurance company to identify eligibility and verify that approval has been obtained. 
• Verifies workers compensation cases with employers and secures appropriate billing information. 
• Escorts patient to service destination 
• Assembles patient admission chart when applicable. 
• Completes Medicare questionnaires on all Medicare patients. 

Skills: Patient Registration, Insurance Verification, Data Entry, Authorization and Pre-Certification, Patient Communication, Chart Assembly, Eligibility Verification, Escorting Patients.

• Obtains necessary signatures for treatment consent, HIPPA acknowledgement, IM message, release of information form and other documents 
• Provides Patient Rights and Responsibilities, Privacy Notices, Financial Assistance and billing information to all patients. 
• Collects self-pay funds on cosmetic surgeries, applicable co pays and other funds 
• Participates in quality improvement by correcting registration mistakes. 
• Performs cash, check and credit card transactions. 
• Ensures the security of all cash, check and credit card transactions. 
• Applies patient identification armbands, ensuring accuracy of information. 
• Maintains ongoing communication with medical staff and utilization review staff regarding the need for second opinion and completions of insurance and/or governmental guidelines. 
• Contacts physician offices to obtain missing diagnosis codes or to inform them of insurance company need for clinical information. 
• Notifies Financial counselors of any upcoming registrations for cosmetic surgery or any other self-paying admissions. 
• Answers questions from patients, hospital staff and the general public regarding admitting procedures, medical center regulations and services, provides directions to other areas within the medical center and, when appropriate, refers inquires to another person or department. 
• Reports any observed or suspected deviation from medical center policies or from Medicare, Medicaid, or other insurance regulations immediately to the department Director or the medical centers chief compliance officer. 

Skills: Consent Documentation, Patient Communication, Payment Collection, Quality Improvement, Transaction Handling, Patient Identification Accuracy, Insurance Coordination, Customer Service.

• Implementing recruitment strategies to meet and exceed the university's enrollment goals
• Building relationships with prospective students, maintaining contact with them from the first point of contact to matriculation, though in-person meetings, virtual (zoom) meetings, and the use of multiple communication channels. Capturing contact and content of contact as appropriate
• Working collaboratively with internal partners and alumni to continuously improve the pre-enrollment experience for prospective students. 
• Facilitate prospective student contact with internal partners and alumni as necessary to answer questions, address concerns, and ensure completion of pre-enrollment steps
• Maintaining and sharing knowledge of the institution and its academic programs
• Assisting in the planning, promotion, and facilitation of on- and off-campus recruitment events, including the delivery of presentations at them about the institutions academic programs and admission requirements. 
• Hosting webinars and other virtual recruiting events. 
• Representing the institution and its programs with accuracy and enthusiasm
• Maintaining data related to student contact, recruitment goals, and recruitment travel. 
• Generate reports as necessary to ensure consistent follow-up with prospective students, to track the efficacy of recruitment travel, and track progress toward individual recruitment goals.
• Counseling prospective applicants and families on academic programs, admission requirements, financial aid and scholarship information, student life, etc.
• Planning and attending recruiting events at top target schools 

Skills: Recruitment Strategy Implementation, Relationship Building, Multichannel Communication, Collaboration with Partners, Event Planning and Facilitation, Presentation Delivery, Data Management, Virtual Event Hosting.

• Develop recruitment plans to attract students who are best fit for school.
• Build relationships with prospective students
• Follow up with prospective students (email, phone call, text) to ensure completion of process and avoid missing deadlines.
• Publish ads on careers pages, job boards and social media
• Source and contact passive candidates online
• Network with candidates offline during job fairs
• Screen resumes and applications
• Interview candidates and provide shortlists of qualified students
• Produce marketing materials, attend networking events
• Create and give presentations in front of small or large audiences
• Keep detailed records of past applicants’ information, including resumes, assignments and evaluations

Skills: Recruitment Planning, Relationship Building, Candidate Follow-Up, Advertising and Marketing, Candidate Sourcing, Resume Screening, Interviewing, Presentation Delivery.

• Provide customer service to applicants, respond to inquiries, provide support, guidance and information in a professional and courteous manner.
• Manage the review of incoming applications of various types.
• Communicate file status to applicants throughout the process of intake, academic requirements, exam program standing, deadlines, status changes, deadlines, status changes, withdrawals, and closure in cases where conditions have not been met as part of the academic review stage.
• Assess applicant files for completeness and request additional documentation or resources as required.
• Verify the documentation meets defined standards so that they can be used to determine basic eligibility requirements are met to move applications forward for academic assessment.
• Prepare files being referred to academic review, including board sheets, summary of application, and background information and ensure completeness of documentation.
• Prepare experience records documents for files being transferred to experience assessment, and forward questionnaires to applicant referees when applicable
• Data entry as required throughout the process, ensuring completeness of records, accuracy and confidentiality of all applicant files and documents.
• Close applications that fail to satisfy requirements and deadlines.
• Work with the other admissions representatives and the senior admissions representative to ensure consistency of process for all applicants.

Skills: Customer Service, Inquiry Response, Professional Communication, Application Review, Academic File Assessment, Documentation Verification, Data Entry, Process Consistency.

• Thorough knowledge and experience working with a diverse student population.
• Excellent verbal and interpersonal communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, families and the general public.
• Excellent written communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings with co-workers, prospective students, families and the general public.
• Experience establishing and maintaining effective working relationships with internal and external partners.
• Ability to plan, coordinate and implement extensive travel arrangements to domestic and international destinations.
• Ability to analyze data, including return on investment, to assess the efficacy of outreach and recruitment programs.
• Ability to manage projects, provide accurate accounting of expenditures, analyze and interpret reports, and formulate and present recommendations.
• Knowledge and experience using standard computing tools including Microsoft Office applications, on-line databases, email, and web-based research tools.

Qualifications: BA in Public Relations with 3 Years of Experience

• Experience in a related sales occupation or at experience in a non-related sales occupation.
• Demonstrated experience and proven success in customer service, presentations and public speaking skills 
• Prior experience in a sales position in the Private Career College industry 
• Experience working with online communication tools such as MS Teams 
• Strong interpersonal, organizational and time management skills 
• High school graduate or GED required with a minimum of 2 years related experience or training in patient registration, patient billing, scheduling or medical office.
• Experience and/or training in medical office practices, pre-certification, medical billing, or Health Information Management 
• A broad knowledge of medical terminology and insurance authorization criteria
• Basic knowledge of ICD-10 and C PT-4 codes
• Strong computer and telephone skills
• Ability to work within a team and be a team player
• Experience in working in a fast-paced environment
• Must be a high-energy, self-starter

Qualifications: BA in Business Administration with 1 Year of Experience

• Highly motivated, exceptional relationship building skills and the ability to communicate effectively with diverse audiences.
• Prefer experience with recruitment-related work and sales background.
• Strong written and verbal communication skills.
• Proficient with social media platforms including Facebook, Twitter, and Instagram. 
• Able to create events and market accordingly.
• Proficient computer skills specifically in Microsoft Office Suite and CRM or sales management tools.
• Excellent strategic planning skills and a goal-oriented mindset.
• Strong organization and time management skills.
• Ability to balance and organize many different tasks and responsibilities.
• Entrepreneurial and solution oriented self-started with ability to work independently.
• Strong closer with the ability to sell.
• Flexible and able to Company in ambiguous situations.
• Ability to work when parents are available.
• Excellent interpersonal skills.

Qualifications: BA in Communications with 4 Years of Experience

• Demonstrated prior experience in enrollment of students in a college or academic setting 
• College admissions experience 
• Excellent customer service skills
• Prior experience with CampusVue and Salesforce 
• Excellent interpersonal, written, oral, and technical skills
• Strong phone presence and excellent customer services skills 
• Entrepreneurial attitude to meet performance goals
• Ability to work independently, as well as with faculty, staff, and administration
• Proven leadership ability
• High attention to detail
• Knowledge of Microsoft Office Suite: Word, Excel, Outlook
• Excellent presentation skills

Qualifications: BA in Marketing with 3 Years of Experience

• Strong cross-cultural interpersonal and writing skills
• Ability to maintain confidentiality and demonstrate initiative
• Ability to handle frequent interruptions
• Ability to multi-task, organize workflow and manage multiple projects
• Ability to be attentive to details and to be accurate
• Ability to represent the University and admissions profession positively through a strong, student-centered ethic
• Computer knowledge 
• Experience with CRM systems 
• Ability to work in a team environment as well as independently with little supervision
• Experience in Higher Education and Admissions 
• Able to work with multiple key stakeholders to produce enrollment goals.
• High sense of urgency with critical thinking, time management and problem solving when things are disrupted.
• Ability to follow a budget and show stewardship of resources including inventory and timely completion of expense reports.

Qualifications: BA in Advertising with 2 Years of Experience