• Answer high volume telephone calls in fast-paced, demanding, multi-tasking office
• Responds to applicant inquiries by telephone, email, and in-person regarding various internal and external policies.
• Timely retrieve, respond to, and coordinate handling of high volume e-mails received via the Office of Admissions’ public e-mail address.
• Greet and, as necessary, provide substantive information to prospective students, admitted students, visitors, and the general public at large.
• Assists in the creation, processing, and filing of admissions applications (materials that are received and processed include admissions applications, dean’s certifications, personal statements, letters of recommendations, and academic transcripts).
• Replenish stock of Admissions promotional materials and memoranda made available to the public.
• Provide regular statistical reports on walk-in visitor, call and email volume data
• Keep track of data and input relevant information into database.
• In conjunction with designated officer, continually update internal frequently asked questions.
• Perform telephone and electronic retrieval of admissions promotional materials and information requests and enter the information on computer database
• Collaborate with members of Admissions Staff to fill information requests.

Skills: Call Handling, Multi-tasking, Customer Service, Communication, Data Entry, Reporting, Coordination, Admissions Knowledge

• Develop a detailed understanding of and arranging visas for overseas students
• Ensuring all administration, legislation and compliance requirements for overseas students is always up to date
• Proactively following up on all admissions leads, responding to queries from prospective parents in a timely manner and arrange taster days for prospective students
• In conjunction with the Admissions Officer, maintain the Admissions section of the ISAMS database ensuring it is accurate and compliant with regulatory requirements at all times.
• Input all data for new starters and amendments to current pupils across the whole school
• Provide detailed and up to date statistics on admissions for the Executive SLT and Marketing Consultant on request.
• Support the Admissions Officer with the organisation of overseas recruiting visits to develop and maintain a presence in various markets.
• Organising assessment testing for prospective students
• Organising Skype interviews for overseas students
• Providing detailed and up to date statistics on admissions
• Providing and suggesting new ways in which admissions processes can be improved

Skills: Visa Coordination, Compliance Management, Lead Follow-up, Database Management, Data Entry, Statistical Reporting, Event Coordination, Interview Organization

• Responding to enquiries from prospective parents, whether by email, telephone or through the website, sending relevant information and the transfer of information to other parties
• Being the first point of contact for any telephone enquiries to the School and responding / relaying enquiries 
• Entering data into and maintaining the comprehensive School database for prospective and current pupils 
• Be responsible for all Nursery enquiries and admissions and liaise with the Head of Junior Girls and Nursery over session requirements. 
• Work collaboratively with the Nursery Team Manager/Secretary to arrange visits and ensure the smooth transition from prospective nursery pupil to current nursery pupil status
• Assisting with admissions processes following the receipt of a registration form including input of data, reference requests, arranging visits, acknowledgement of letters and follow-up
• Following up parental visits and enquiries to ensure pupil recruitment targets are achieved
• Responsible for maintaining the Feeder School database, implementing and coordinating visits by the Heads to Feeder Schools, reporting on and monitoring subsequent feedback
• Responsible for ensuring stock levels of marketing material are maintained and preparing literature for open events at Senior Boys
• Take a proactive role in the school’s pupil recruitment and retention activities

Skills: Inquiry Response, Data Entry, Database Management, Admissions Coordination, Collaboration, Visit Organization, Recruitment Follow-up, Reporting and Monitoring

• Assist with general administrative duties such as word processing, photocopying, collating, filing and shredding
• Maintaining a confidential filing system in liaison with the Registrar
• Attend and assist with Open Events and other School events 
• Cover for the Registrar in absence and work collaboratively to cover other school administrators and secretaries across sites
• Support administration across the school, especially during the school holidays to cover the reception desk very occasionally
• Carry out other tasks as required by the School Principals or Registrar
• Review prospective admissions against approved admission criteria, policies and procedures in collaboration with the Director of Admissions and Admissions RN.
• Efficiently and accurately complete the admission processing of patients and timely distribute patient paperwork to notify team members of patient arrival/transfer.
• Ensure compliance with patient admission including but not limited to prior authorizations, chart assessment/completion, engaging with insurance companies on claims and notification to clinical staff.
• Extend exceptional customer service to new patients, healthcare professionals transporting the patients, and any visitors at Mount Carmel Behavioral Health.
• Properly manage clerical duties such as paperwork, data entry, and engaging with phone calls.

Skills: Administrative Support, Confidential Filing, Event Assistance, Team Collaboration, Reception Support, Admissions Processing, Compliance Management, Customer Service

• Provides administrative support to entire Facilities and EHS team and some limited support for other offices within Facilities
• Triages RT tickets, responds where appropriate or assigns to appropriate EHS team member
• Data Entry, inputs data into various recordkeeping systems
• Waste manifest tracking
• Assists with administration of eProtocol Institutional Biosafety Committee (IBC) module (maintains list of users, trains new users and answers user questions about the system)
• Manages training records Credits Lab Specific trainings from tickets. 
• Reviews overdue training records and emails users to update training.
• Coordinates the scanning, copying and filing of related documents (i.e. orientation sheets, manifests, Hepatitis B and BL2+ forms, training handouts, etc.)
• Coordinates with other administrative and support staff within EHS/Facilities or throughout the organization to accomplish routine activities, such as ordering supplies, obtaining approvals, arranging for document duplication and equipment repair.
• Coordinates the stocking of first aid kits, safety glasses, and spill kits
• Helps support the management and inventory of general supplies (signage, first aid kits, shipping materials etc.)
• Manages and files correspondence of both paper and electronic form and prepares documents for mailing.
• Draft routine documents for manager’s review.

Skills: Administrative Support, Ticket Management, Data Entry, Waste Tracking, Training Coordination, Recordkeeping, Document Filing, Cross-department Coordination

• Must be organized, meticulous with an eye for detail
• Able to work cohesively in a team-based environment as well as independently
• Proactive self-starter with a high degree of flexibility
• Passionate about working with children with excellent written and spoken English
• Proficient in Microsoft Word, Excel and Powerpoint, working knowledge of Windows/Mac platform/Google Suite and collaborative software such as google calendar and event planning
• Ability to learn new skills and procedures quickly and with ease
• Ability to work under pressure in a fast-paced environment
• Professional level verbal and written communication skills
• Proficiency in GSuite 
• Proficiency in Microsoft Excel and database management
• Experience using Asana 

Qualifications: BA in Business Administration with 3 years of Experience

• Experience as an Executive Assistant or Office Manager
• Communications, HR- or Marketing Background 
• Excellent verbal and written communication skills
• Experience with Microsoft Office programs including Word, Excel, PowerPoint.
• Multi-task and organizational skills.
• Interpersonal and customer service skills.
• Detail oriented and time management skills.
• Motivation and self-direction.
• Work effectively in a team setting.
• Prior executive administrative experience

Qualifications: BA in Communication Studies with 4 years of Experience

• Demonstrated experience with clerical functions to include: ticketing systems, constituent database, cash register, or point of sale equipment.
• Experience in a position that requires a high degree of accuracy, detail-oriented.
• Confident and outgoing customer service skills and the ability to act both courteously and firmly with the public.
• Demonstrates cultural sensitivity in communicating with colleagues and visitors of diverse backgrounds.
• Skilled in the use of PC or Mac computers and basic office software (MS Word and Excel).
• Strong, pro-active communication and interpersonal skills (both verbal and written).
• Works well with interruptions and can multi-task.
• Demonstrated experience with clerical functions
• Experience with Altru database and ticketing system.
• General interest and knowledge of the arts, Austin, and UT.

Qualifications: BA in Education with 1 year of Experience

• Operations or admin experience, auction experience 
• Strong knowledge of operations
• Action-oriented with skills and aptitude to excel in a fast-paced and deadline-driven environment
• Excellent client service skills, ability to remain calm in pressure situations
• Excellent communication and interpersonal skills, demonstrated ability to communicate with all organizational levels
• Flexibility to work overtime and weekend hours 
• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• Ability to organize a daily workload by priorities, work independently and as a team member

Qualifications: BA in Marketing with 3 years of Experience

• Thorough knowledge of other GIA courses or willingness to obtain.
• Strong computer skills with expertise in SIS, CRM and other relevant software applications ( Windows, Word, Excel, Power Point, etc.).
• Flexible, self-motivated, team-oriented, and solution-oriented to effectively deal with a variety of people and situations.
• Must possess strong verbal and written communication skills .
• Proven customer service orientation and follow-up to ensure customer satisfaction.
• Ability to work well in a fast-paced, multi-tasking environment.
• Strong organizational skills.
• Knowledge of government, accreditation and Education department policies, guidelines and practices as related to all on-campus programs, lab classes and seminars.
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Strong work ethic and interpersonal skills
• A proactive approach to problem-solving and strong decision-making skills

Qualifications: BA in Psychology with 3 years of Experience