Job Summary: 

• Ensuring internal and external communications with students, prospective students, team members, teaching practice schools and visiting external Teacher Trainers, are timely, relevant and of a high quality.
• Managing the application and reporting processes and procedures for all AMI Diploma and AMI Assistants Certificate Courses, and all short courses, workshops and seminars run by MMI.
• Responsibility for all of the operational aspects of complying with MMI’s sponsorship duties, under the Tier 4 Points Based System, offering support and guidance to international students, in respect of these regulations.
• Managing Short-term study visas, delivering accurate advice and sponsorship letters to students applying for these.
• Managing the Course Administrator and overseeing the processing of online course applications
• Registering students for the Early Years Educator Level 3 Diploma and claiming credits for completed units on the Awarding Body online portal.
• Managing the AMI examination administrative processes and reporting of results.
• Working closely with the Marketing and Communications Manager on developing marketing materials and representation at key events for various courses.
• Develop a thorough understanding of the unique value of SFAI, and knowledge of marketing and enrollment priorities, as well as target audiences and networks of influence
• Interface with Financial Aid staff regarding award packages and student needs/concerns
• Work collaboratively with the Digital Marketing/Enrollment Manager, management, staff and faculty in a fast-paced and dynamic environment
• Provide expertise to energetically help market student Portfolio Days and recruit students to attend
• Build trust and develop strong relationships with prospective students from diverse backgrounds.  
• Communicate effectively with prospective students, demonstrate value of arts education from SFAI and assist the students with decision making  
• Managing the team to ensure that the Admissions ideally exceed the targets
• Reporting accurate and effective figures along with strategic analysis of recruitment trends
• Implement and develop marketing strategies
• Working closely with prospective clients understanding individual needs

Skills on Resume: 

• Communication Management (Hard Skills)  
• Process Management (Hard Skills)  
• Regulatory Compliance (Hard Skills)  
• Visa Management (Hard Skills)  
• Team Leadership (Soft Skills)  
• Student Registration (Hard Skills)  
• Event Marketing (Hard Skills)  
• Strategic Planning (Hard Skills)

Job Summary: 

• Lead and manage the delivery and continuous development of an effective and flexible admissions service
• Work proactively to build strong working relationships with departments to ensure that receive an admissions service that meets needs, whilst taking into consideration the resources available 
• Through the Applicant Advisor team, monitor the provision of a customer focused service to applicants and enquirers, ensuring a prompt processing of applications and queries, meeting agreed turnaround times and maintaining an efficient operation at all times
• Manage the scholarship application process for ACM scholarships, ensuring shortlists are provided to the selection panels and successful applicants are notified of scholarship within the agreed timescales  
• Provide support and training in key admissions processes for Admissions & Applicant Services Advisors, Tutors, Pathway Leaders and Student Support staff
• Coordinate the review and approval/ non-approval of Alternative Entry Arrangement or Recognition of Prior Learning applications
• Undertake research annually to ensure guidelines on qualification equivalencies are maintained and accurate 
• Monitor and report on sector developments in admissions policies to enable ACM to anticipate change and plan  response
• Maintain ACMs culture of continuous improvement within the Admissions activities 
• Take a leading role in projects relating to admissions or applicant services, as required by the Academic Board  
• Manage the relationship with equivalent staff at third party providers where admissions services are provided by ACM e.g. Middlesex University and East Surrey College
• Maintain a detailed knowledge of how UCAS works
• Manage the production of written material to support admissions processes e.g. operating manuals, reference guides, web pages etc.
• Manage the confirmation and clearing process
• Support the Registrar and wider team in monitoring the efficiency of central processes and identifying ways in which the system can be made to work to the best advantage of applicants and departments
• Undertake any other reasonable duties commensurate with the grade of the post.

Skills on Resume: 

• Service Management (Hard Skills)  
• Relationship Building (Soft Skills)  
• Customer Service Oversight (Hard Skills)  
• Scholarship Management (Hard Skills)  
• Staff Training (Soft Skills)  
• Policy Coordination (Hard Skills)  
• Research and Analysis (Hard Skills)  
• Project Leadership (Soft Skills)

Job Summary: 

• Efficient management and continuous improvement of enquiries and admissions for all Undergraduate courses
• Leading the coordination, development and enhancement of the Undergraduate Admissions function
• Acting as the primary UCAS correspondent
• Managing the interview process
• Managing the Undergraduate Student Loan applications
• Line-managing the Admissions Coordinator
• Responding to enquiries over the phone and by email
• Enquiry tracking and follow-ups to maximise enrolments
• Acting as the single point of contact with bookings/Agents for respective School(s), delivering exceptional customer care
• Communicating in a thorough, informative and friendly manner to foster close and supportive relationships
• Processing bookings, gathering student information and data management with the Salesforce CRM system in an efficient and accurate manner
• Attending and contributing to weekly meetings with Finance, Marketing and Management, reporting on data, including booking trends, enquiry quality and sales insights
• Oversee any welfare and pastoral issues, liaising between parents and the School management team
• Provide feedback to the school from parents any positive feedback, as well as any concerns
• Contribute to the updating of the school blog

Skills on Resume: 

• Loan Application Management (Hard Skills)  
• Team Leadership (Soft Skills)  
• Customer Communication (Soft Skills)  
• Enquiry Tracking (Hard Skills)  
• Customer Relationship Management (Soft Skills)  
• Data Management (Hard Skills)  
• Interdepartmental Collaboration (Soft Skills)  
• Content Creation (Hard Skills)

Job Summary: 

• Management of all aspects of the admissions process.
• Develop and implement effective admissions policies, processes and procedures in compliance with government regulations and in line with the school’s vision.
• Be the first point of contact for all enquiries regarding admission.
• Conduct school tours for prospective parents.
• Coordinate, organise, schedule, manage, and communicate the logistics of weekly visits, interviews, assessment and tours for each section of the school.
• Track and respond to enquiries, extensive and on-going phone, email, and in-person communication.
• Advise parents on criteria for scholarships and bursaries.
• Prepare new pupil offer letters and parent contracts.
• Maintain contact and relationships with parents and internal stakeholders throughout the enrolment process until the first day of school, providing ongoing support and guidance.
• Communicate new pupil enrollment and related new pupil and family information to all internal stakeholders.
• Manage the re-enrollment process, facilitate retention conversations with current families and manage leavers.
• Produce breakdown of numbers of current enquiries, enrolled pupils and projected pupils by year group for internal stakeholders, and historical recruitment data to enable accurate projections to be made.
• Actively represent the school in the local community with a view to increasing enrolment of high quality pupils.
• Assist with the organisation and attend parent information sessions and other admissions events.
• Work with the relevant internal parties to maintain the admissions page of the school website, and other admissions related technology (WeChat, Open Apply etc.)
• Train, manage and evaluate all admissions staff.
• Manage all other admissions and enrolment functions as required and where applicable.

Skills on Resume: 

• Admissions Management (Hard Skills)  
• Policy Development (Hard Skills)  
• Customer Service (Soft Skills)  
• Event Coordination (Hard Skills)  
• Communication Skills (Soft Skills)  
• Scholarship Advising (Hard Skills)  
• Stakeholder Engagement (Soft Skills)  
• Data Reporting (Hard Skills)

Job Summary: 

• Develop, execute, and manage the recruitment strategy for prospective student engagement alongside the Associate Director to attract and enroll high-quality candidates. 
• Counsel and advise prospective students on the programs, Foster, and program fit. 
• Use a deep understanding of the programs to guide prospective candidates through all stages of the process from initial inquiry through matriculation.
• Develop and present information sessions and application workshops to prospective students.
• Develop and manage the MSCM Student Ambassador Program. 
• Advise student ambassadors on how to promote Foster, share experiences and give advice to prospective students.
• Develop and coordinate the MSCM prospective student Class Visit program.
• Respond to a high volume of inquiries about topics such as program fees, financial aid, curriculum, career services provided, informational events, the application process, etc.
• Represent the programs at career fairs, recruiting events, and meetings.
• Manage the programs’ CRM prospect and applicant data and be responsible for data integrity.
• Work closely with the Recruiting & Admissions Manager MSBA focal to provide cross-training, share knowledge and ideas, and coverage during absences and busy periods.
• Stay current on recruiting strategies and trends, benchmark activities against other programs, and share knowledge and best practices learned with team members.

Skills on Resume: 

• Recruitment Strategy Development (Hard Skills)  
• Student Counseling (Soft Skills)  
• Program Presentation (Hard Skills)  
• Program Management (Hard Skills)  
• High-Volume Communication (Hard Skills)  
• Event Representation (Soft Skills)  
• Data Management (Hard Skills)  
• Trend Analysis (Hard Skills)

Job Summary: 

• Manage the admission and relocation application processes for Veteran Centre and Palliative Care unit beds.
• Develop and implement systems that will identify issues related to the application and relocation process, monitor trends and effectively improve the admission process and patient flow.
• Develop and maintain processes to ensure admissions are well co-ordinated with Veterans Affairs Canada
• Develop and maintain processes with internal and external partners to ensure effective transitions of care at time of admission/transfer.
• In collaboration with the health team, maintain an evaluation process to evaluate residents & family satisfaction with the pre and post admission process.
• Develop communication systems to ensure health team members, service providers and referring organizations can easily contact the admission manager for necessary information about the application process and/or specific requests
• Conduct tours and participate in orientation of new clients/families
• Identify quality improvement initiatives related to the application process and/or pre & post admission process.
• Manager level accountability for the Admissions PAA
• Accountability in collaboration with the Operations Director for processes related to disbursement of special purpose funds within the program
• Track and report on data relevant to funds management and referral/admissions processes
• Provides leadership and support for the Comfort Fund Committee and follow through on approved funding allocations
• Identify and undertake special projects and other duties as needed in support of the programs.
• Implement and administer the admission application process and policies as determined by the associate director.
• Manage the inflow of application materials and maintain confidential applicant information with a high degree of accuracy. 
• Track and communicate with candidates as they move through the evaluation, interview, and decision process until they receive final decisions.

Skills on Resume: 

• Process Development (Hard Skills)  
• Trend Monitoring (Hard Skills)  
• Stakeholder Coordination (Hard Skills)  
• Satisfaction Evaluation (Hard Skills)  
• Communication Systems (Hard Skills)  
• Client Orientation (Soft Skills)  
• Quality Improvement (Hard Skills)  
• Funds Management (Hard Skills)

Job Summary: 

• Line management and mentoring of a graduate ‘Admissions Officer’ at In-country
• Overseeing the smooth operation of processing applications, customer services to agents and students and voracity of documents
• Ensuring that targets are met on processing times for applications
• Using local knowledge, organisational skills, attention to detail and experience to ensure that documents used to support applications to Aston university are bona fide
• Relationship building with agents
• Ensuring that targets are met on response times for enquiries from agents and students
• Ensuring that comms with students and agents represent high levels of customer service
• Be the point of contact for prospective residents. Obtain required information for admissions
• Conduct in-office and in-home visits. Conduct presentations 
• Verify payer source (Medicare, HMO, insurance, private pay, etc.)
• Ensure required paperwork is reviewed by Health Service designee prior to admission
• Collaborate with Health Services team on all admission dates and approximate times.
• Review and evaluate MSCM and MSBA applications for admission and provide input into admission decisions.
• Prepare admission decision materials and convey admissions decisions to candidates in the Graduate School’s MyGrad Program and programs’ CRM system.
• Participate in the execution of new student onboarding and orientation activities and events
• Hire and manage student employees supporting the recruiting, marketing, and admissions activities of the programs.

Skills on Resume: 

• Line Management (Soft Skills)  
• Application Processing (Hard Skills)  
• Local Market Knowledge (Hard Skills)  
• Relationship Management (Soft Skills)  
• Customer Service (Soft Skills)  
• Information Verification (Hard Skills)  
• Collaborative Coordination (Soft Skills)  
• Admissions Review (Hard Skills)

Job Summary: 

• Manage the Marketing and Sales Department functions, working in a team with the subordinates
• Oversee admissions, public relations with parents, exhibitions and roadshows, media and websites, PR strategy and directions, school events, and manage the budget along with supervisors.
• Build a strong marketing team, and a strong SBS brand image and assist the team to achieve student enrollment targets each year.
• Responsible for and initiate all PR activities for the School internally and externally, with the objective 
• Promoting positively the SBS school image, reputation, and activities INTERNALLY to all students, staff, and teachers and EXTERNALLY to all parents and the public community.
• Coordinate work and manage relationships with PR Agencies to ensure all projects are finished within deadlines.
• MANAGE the SBS Web Site, Social Media Pages & SBS Newsletter
• Prepare/initiate comprehensive and relevant SBS information, events, activities, messages relevant to the school calendar, promoting a positive image of SBS.
• Ensure prompt online interactions with parents' comments and feedback and support.
• Submit weekly report to CEO, CFO & HOS’s.

Skills on Resume: 

• Marketing Management (Hard Skills)  
• Event Coordination (Hard Skills)  
• Team Leadership (Soft Skills)  
• Public Relations (Hard Skills)  
• Digital Content Management (Hard Skills)  
• Agency Collaboration (Soft Skills)  
• Social Media Strategy (Hard Skills)  
• Reporting (Hard Skills)

Job Summary: 

• Supports policies, procedures, guidelines and standards of NLCS
• Partners with Talent & Culture in the recruiting, hiring and onboarding of team members
• Builds trust and accountability by frequently holding coaching conversations with team members
• Develop, mentor, and provide constructive feedback to support team members’ goals and strategies
• Conduct stay interviews at 30, 60, and 90 days for all new hires to the team
• Practices regular Coaching Conversations with direct reports to build up and equip
• Trains team members in the performance of duties including NLCS standards of service excellence
• Run and manage various reports from HRIS / payroll systems to maintain compliance with team member licensures, payroll, Relias, attendance, etc.
• Provides strong supervisory, management, leadership and coaching skills for team members
• Oversees hiring training of all admissions staff, maintains staffing levels while overseeing training, development, motivation and ongoing management of staff
• Develops, directs and coordinates admissions office activities in accomplishing its goals and objectives
• Coordinates tour, application and sales process with prospective residents, families and referrals, either personally or with appropriate backup systems
• Coordinates flow on the day of admission to assure a seamless transition of the resident into the community through collaboration with nursing, social work, environmental services as well as any other department
• Maintains statistics indicating customer flow, pending and lost inquiries, conversion rates, denials, hospital discharges, facility readmissions on key indicator report and other tools
• Collaborates with the marketing department to assure appropriate support related to census development

Skills on Resume: 

• Policy Support (Hard Skills)  
• Recruitment and Onboarding (Hard Skills)  
• Coaching and Mentoring (Soft Skills)  
• Interview Techniques (Hard Skills)  
• HRIS Management (Hard Skills)  
• Team Leadership (Soft Skills)  
• Admissions Coordination (Hard Skills)  
• Statistical Analysis (Hard Skills)

Job Summary: 

• Documents all prospective resident, inquiry, and referrer data within the appropriate database
• Actively pursue, identifies and seeks external referral sources and outreach opportunities to market and raise awareness in the greater community
• Provides input to Clinical Operations and Social Work teams regarding clinical outcomes information useful in census development
• Develop referral program for community
• Ensure all compliance standards are met for a team
• Develop, direct and coordinate admissions office activities in accomplishing its goals and objectives
• Secure approval for the admissions office policies and programs, conduct audits, and review results to ensure conformance with the same
• Provide personal leadership that encourages employee productivity and responsiveness to the needs of the admissions office
• Assess inquiries when necessary and respond to referrals within one hour, regardless of whether they were provided by the Nurse Liaison, admission team member, or via a call/walk indirectly to the community
• Assure achievement of community census goals and targeted resident payer mix
• Communicate admission criteria to appropriate individuals
• Maintain thorough knowledge of medical, social and financial information related to prospect
• Assure positive presentation of community to prospective residents, families and decision influencers in a manner that:

Skills on Resume: 

• Database Management (Hard Skills)  
• Community Outreach (Soft Skills)  
• Clinical Insights (Hard Skills)  
• Program Development (Hard Skills)  
• Compliance Adherence (Hard Skills)  
• Policy Implementation (Hard Skills)  
• Leadership (Soft Skills)  
• Communication (Soft Skills)

Job Summary: 

• Ensure community is positioned as the most desirable choice for offered services
• Ensure proper completion, signing, and distribution of admission documentation
• Coordinate flow on the day of admission to assure a seamless transition of the resident into TVAR through collaboration with nursing, social work, environmental services as well as any other department
• Conduct follow-up on all inquiries which have not yet been converted to admissions
• Collaborate with the marketing department to ensure appropriate support related to census development
• Document all prospective resident, inquiry, and referrer data within the TVAR database
• Assure updates to referrals of resident progress as appropriate
• Provide input to Clinical Operations/potential/Social Work team regarding clinical outcomes information useful in census development
• Maintain statistics indicating customer flow, pending and lost inquiries, conversion rates, denials, hospital discharges, facility readmissions on key indicator report and other tools
• Provide census development marketing support as necessary for events that highlight communities programs and services whether held at the community or in the wider community
• Actively pursue, identify and seek external referral sources and outreach opportunities to market and raise awareness in the greater community
• Actively coordinate and conduct external field ops to main and feeder hospitals, professional referrals to seek referrals every week
• Coordinate, implement and participates in the weekend coverage

Skills on Resume: 

• Market Positioning (Hard Skills)  
• Documentation Management (Hard Skills)  
• Interdepartmental Coordination (Soft Skills)  
• Inquiry Follow-up (Hard Skills)  
• Collaborative Marketing (Soft Skills)  
• Data Management (Hard Skills)  
• Statistical Analysis (Hard Skills)  
• Community Outreach (Soft Skills)

Job Summary: 

• Manage the application process from once the application is submitted to ensuring all stages are complete including: Deliverables and assessments (testing and playdates), 
• Notifying families both digital and hard copy. 
• Ensuring contracts, deposits and seat acceptances are completed.
• Handle parent phone and email inquiries within their own capacity and route more in-depth questions appropriately.
• Format, edit and provide quality checks on all e-communications to parents and prospective parents.
• Ensure a positive experience for prospective parents and students by providing excellent customer service.
• Represent the school and disseminate appropriate information to prospective students and other interested parties.
• Work with Senior Director, marketing and admissions teams to coordinate admissions activities, information meetings, school tours, individual meetings, and student testing.
• Work cooperatively to provide appropriate data for purposes of reporting and research.
• Participate in or lead school tours, family meetings, and entrance exam sessions.
• Evaluate enrollment data with the Director of Student Enrollment to determine success of marketing efforts and provide analysis that can be translated into enrollment strategies.
• Manage follow up on student-application paperwork and assessments.
• Boots-on-the-ground outreach and promotion of the school
• Follow-up with prospective families on every stage of the funnel from interest to completion of enrollment
• Assist at social events (dances, carnivals, winter showcases, spring galas, etc.)
• Attendance at staff meetings and all-school staff events
• Lead on administrative upkeep of the admissions office.

Skills on Resume: 

• Application Management (Hard Skills)  
• Communication Skills (Soft Skills)  
• Quality Control (Hard Skills)  
• Customer Service (Soft Skills)  
• School Representation (Soft Skills)  
• Event Coordination (Hard Skills)  
• Data Analysis (Hard Skills)  
• Administrative Leadership (Hard Skills)

Job Summary: 

• Manage, train, and assist in hiring a team of about 12 Admissions Counselors. 
• Direct the admissions process from point of inquiry through enrollment.
• Maintain high quality of students with a 90% start rate.
• Responsible for making sure that classes are filled and that Cost Per Enrollment (CPE) is below target. 
• Responsible for making sure that Admissions Counselors are meeting goals and targets each month.
• Identify red flags, recommendations, and most importantly, execute.
• Representing and dozens of established university brands. 
• Upholding brands and what stand for is of the utmost importance. 
• In charge of continual QA to make sure are properly representing these brands, and that are spreading accurate, current information.
• Ultimately be responsible for managing a productive team. 
• Include stepping in to make phone calls as well.
• Help them grow to be the best possible advisor so can eventually move into different positions within the company.
• Provide technical support for staff.
• Finalize enrollment and achieve weekly, monthly, and quarterly goals.

Skills on Resume: 

• Team Management (Soft Skills)  
• Admissions Oversight (Hard Skills)  
• Performance Monitoring (Hard Skills)  
• Problem Solving (Hard Skills)  
• Brand Representation (Soft Skills)  
• Quality Assurance (Hard Skills)  
• Technical Support (Hard Skills)  
• Goal Achievement (Hard Skills)

Job Summary: 

• Gather industry and customer insights through quantitative and qualitative market research
• Investigate and follow up with and market trends and new promotional activities in order to stay as the leader in the respective field
• Development tracking and reporting mechanism to measure the effectiveness of the overall campaign and each of its elements
• Process to maintain healthy enrollment by educating the public, developing and implementing professional enrollment procedures
• Developing and implementing recruitment strategies toward the goal of full enrollment.
• Manage all areas of the enrolment process from inquiry to enrolment, including parents’ enquiries, school visits, assist parents to finish the application process
• Ensure proper operation of the students’ database system, make sure the students’ information is always up-to-date and available for faculty.
• Oversee the implementation of and compliance with operational procedures, rules, and standards relating to the Admissions staff.
• Maintain good relationship with parent KOL
• Work with the GM office and Marketing manager to work out students recruiting strategies and plans.
• Prepare regular admissions reports and working plans for the upper level of management.
• Visit other prestigious kindergartens/schools in Shanghai to explore a partnership opportunity
• Develop and maintain good relationships with business partners in areas that help overall school marketing and admission
• Provide support/training/resources to the team and help them grow knowledge/capability.
• Organize a regular meeting to solve the questions from team members

Skills on Resume:

• Market Research (Hard Skills)  
• Trend Analysis (Hard Skills)  
• Campaign Measurement (Hard Skills)  
• Enrollment Management (Hard Skills)  
• Recruitment Strategy (Hard Skills)  
• Database Management (Hard Skills)  
• Relationship Building (Soft Skills)  
• Team Leadership (Soft Skills)

Job Summary: 

• Follow the enrolment process attentively and solve any problem that may incur
• Serving as the school ambassador presenting the brand at different events and conferences
• Working closely with internal marketing team for strategic development
• Conduct required volume and quality of calls to prospective students, clarifying inquiries and supporting them on applications into the right programs
• Develop and maintain an in-depth knowledge and understanding of programs and services, and those of  competitors
• Maximize student enrolments to meet sales targets and achieve the key performance indicators set by the business
• Act as the first point of contact for Parents, families, maintaining high-quality customer service
• Observe and improve processes in the Admissions department for efficiency
• Design and manage application processes and guidelines for the Master of Science Programs
• Guide candidates through the complete application process, from first contact and eligibility-check through interviews to the offer stage
• Represent and promote the Master programs at (online) recruiting events
• Supervise the Online Application Center in cooperation with the WHU Online Sales Unit
• Manage statistics and reporting as well as the application and grant of scholarships for Master students
• Support international candidates regarding visa and residence permit during the application and enrollment process

Skills on Resume: 

• Problem-Solving (Hard Skills)  
• Customer Service (Soft Skills)  
• Event Management (Hard Skills)  
• Sales Proficiency (Hard Skills)  
• Program Knowledge (Hard Skills)  
• Process Optimization (Hard Skills)  
• Communication (Soft Skills)  
• Data Management (Hard Skills)