Job Summary: 

• Communicates with applicants regarding admission requirements, policies, procedures for academic and non-academic programs and student activities.
• Prepares notices of admission and admission deficiencies, reviews notices for accuracy, and distributes information to proper sources.
• Assists in preparing requested statistical reports for administrative analysis and use.
• Answers routine correspondence, provides information to faculty, staff, students, and visitors. 
• Assists in recruiting activities and distributes admissions materials.
• Trains and offers guidance to student workers and support staff. Attends staff development meetings.
• Receives and evaluates applications for admission, and enters information into a database.
• Maintains accurate files on applicants and assists in proper processing of applications.
• Corresponds with prospective students including applicants, family, alumni, and guidance counselors, answers commonly asked questions, and provides information related to admissions requirements and procedures.
• Interprets and applies appropriate Federal, State, and University rules and regulations.

Skills on Resume: 

• Database Management (Hard Skills)
• Statistical Analysis (Hard Skills)
• Communication (Soft Skills)
• Training and Development (Soft Skills)
• Information Distribution (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Problem Solving (Soft Skills)
• Organizational Skills (Soft Skills)

Job Summary: 

• Manages, reviews and evaluates applications for admission. 
• Assigns and enters coding information into a computerized database.
• Monitors student admission records as it relates to transfer credits and admission requirements. 
• Reviews student admission files and compares course completion and grade point averages with admission requirements.
• Provides information to students concerning course selection in order to meet the admission requirements.
• Evaluates each course and validates test scores on transcripts with respect to admission requirements.
• Researches the transferability of course work from regionally accredited colleges and universities on an as needed basis.
• Researches the acceptability of courses from high schools across the determine if students will have comparable content and rigor to meet freshman admissions requirements on an as needed basis.
• Maintains appropriate filing system on assigned group of applicants, rotates files at the end of each enrollment period.
• Assists customers, both internal and external, over the telephone, in person, and via electronic communication. 
• Notifies appropriate personnel concerning student withdrawal and admission cancellations.

Skills on Resume: 

• Database Management (Hard Skills)
• Record Keeping (Hard Skills)
• Communication (Soft Skills)
• Analytical Skills (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Problem Solving (Soft Skills)
• Attention to Detail (Soft Skills)
• Research Skills (Hard Skills)

Job Summary: 

• Arrange and administer online or in-person academic testing
• Daily use of systems like OpenApply, ManageBac and ISAMS for data entry and data management
• Monitor and maintain admissions statistics and assist in producing reports 
• Develop and demonstrate a comprehensive and up to date product knowledge of the school and the IB curriculum
• Proactive approach to the enrolment process
• Assist with the organization of promotional opportunities to increase enrolment numbers
• Frequent reviews of the admissions process putting forward recommendations to Director of Marketing and Communications for improvements
• Attend events and tradeshows to recruit new students
• Support new family/student orientation events each year
• Observe the confidentiality of information at all times

Skills on Resume: 

• Testing Administration (Hard Skills)
• Data Management (Hard Skills)
• Reporting (Hard Skills)
• Curriculum Knowledge (Hard Skills)
• Proactivity (Soft Skills)
• Event Planning (Hard Skills)
• Process Analysis (Hard Skills)
• Confidentiality (Soft Skills)

Job Summary: 

• Manage the complete process for prospective families from lead enquiry to long term effective parent retention
• First point of contact for potential families
• Receive enrolment inquiries and provide information and advice to prospective families
• Build positive relationship with potential families and win trust by providing efficient and exceptional customer service
• Organize and conduct school tours, (virtual) meetings and interviews providing an effective and customer-focused approach to ensure a personalized experience for prospective students and families
• Be the face of the school for potential and existing families, representatives or agents
• Follow-up from school tours and meetings in a timely manner ensuring that high-quality customer care is provided and maintained
• Apply the BBIS enrolment policy and procedures
• Effectively use OpenApply to track all stages of student’s admissions from enquiry to enrolment
• Ensure a seamless transition from enquiry to admission for all students liaising with all relevant parties to ensure a smooth transition/induction of new families, and support arrangements for new starters

Skills on Resume: 

• Relationship Management (Soft Skills)
• Customer Service (Soft Skills)
• Process Management (Hard Skills)
• Communication (Soft Skills)
• Organizational Skills (Hard Skills)
• Policy Implementation (Hard Skills)
• CRM Software Proficiency (Hard Skills)
• Transition Coordination (Hard Skills)

Job Summary: 

• Match applicants with interviewers and manage the process in a timely manner
• Troubleshoot technical questions from applicants
• Maintain continuous follow up with all prospects from application to matriculation stage
• Read application files for applicants to mid-career programs and other programs 
• Work with the admission's social media coordinator for promotion of various events
• Assist with the revision and maintenance of Admissions web site pages and admitted student webpages for all programs
• Assist with logistics and operations of on-campus and virtual information sessions, open houses and recruitment fairs, etc.
• Assist with direct marketing/communication campaigns
• Develop ad hoc marketing and admissions reports upon request
• Lead information sessions as needed for all degree programs
• Travels locally and nationally, when necessary, for networking and recruiting related activities
• Work collaboratively and regularly with students, applicants, faculty, SAIS deans and administrators across campuses, as well as external applicants
• Participate in general professional development activities for the Admissions Office.

Skills on Resume: 

• Interview Coordination (Hard Skills)
• Technical Support (Hard Skills)
• Applicant Tracking (Hard Skills)
• File Review (Hard Skills)
• Social Media Coordination (Hard Skills)
• Web Maintenance (Hard Skills)
• Event Logistics (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Responsible for ensuring the efficient and effective processing of admissions materials submitted as part of the application process
• Communicate with applicants regarding on campus and online admissions processes and policies
• Assist in the collection, analysis and reporting of admissions statistics throughout the admissions cycle, using admissions software (e.g. SIS, Slate, etc.) and other appropriate sources
• Import data into Admissions data systems, identifying and addressing any problems that arise, including working with appropriate information technology staff 
• Responsible electronic import of data from external sources including GRE, GMAT, TOEFL, and IELTS test scores
• Prepare applicant data for presentation at admissions committee meetings
• Liaise with all admissions and non-degree and summer programs staff 
• Manage email responses for all general admissions inquiries
• Processing admission status changes in the SIS system, including deferrals
• Ensure the processing of applications and supporting documents in a timely manner
• Correspond with prospects in person, by phone, or email regarding missing materials and admissions status
• Department of Student Affairs to include, Office of Student Life, Career Services, Registrar's, 
• Financial Aid and the International Students, Business Office, the Office of Academic Affairs and Marketing and Communications, and the administrative coordinators of all academic departments.

Skills on Resume: 

• Data Management (Hard Skills)
• Communication (Soft Skills)
• Statistical Analysis (Hard Skills)
• Problem Solving (Hard Skills)
• Data Presentation (Hard Skills)
• Coordination (Soft Skills)
• Email Management (Hard Skills)
• Process Efficiency (Hard Skills)

Job Summary: 

• Assist potential, new, and returning students by providing accurate and timely information regarding Santa Fe College’s degrees, programs, and resources - making referrals as appropriate to academic advisors, Career and Technical Education advisors, Records, Financial Aid, and the Testing Center.
• Interact with students and parents by telephone and through video conferencing
• Manage and continue to develop the Salesforce Ecosystem, all integrated platforms and other digital systems utilized by the Office of Admissions
• Engage with offices on campus that link to recruitment and admissions-related digital platforms to provide support, training, and communication
• Serve as the primary digital contact for students seeking admissions information about the college
• Attend events, on and off-campus, as assigned, to represent Admissions, build relationships with prospective students, and provide digital support for those events
• Conduct training workshops for staff and campus partners on digital technology
• Manage social media and other digital interaction with prospective students and influencers
• Collaborate with Information Technology Services and Communication & Creative Services to improve the backend infrastructure that supports the Salesforce Ecosystem.
• Assist and advise the Coordinator on critical areas of digital engagement and student recruitment in general
• Work a flexible schedule, including nights and weekends.
• Provide service excellence through courteous, informed, accessible and professional engagement.

Skills on Resume: 

• Information Provision (Hard Skills)
• Digital System Management (Hard Skills)
• Training Development (Hard Skills)
• Digital Communication (Hard Skills)
• Event Representation (Soft Skills)
• Social Media Management (Hard Skills)
• Collaboration (Soft Skills)
• Strategic Advising (Soft Skills)

Job Summary: 

• Answers daily inquiries of patients and public in person or via telephone regarding admitting procedures, agency regulations and services, when necessary, refers inquiries to appropriate person or department elsewhere in the agency, provides directions for finding other areas within the agency.
• Completes financial assessments 
• Screens treatment inquiries and triages for assessment/admission based on need per ASAM Patient Placement Criteria.
• Completes intake assessments and makes provisional diagnoses based on DSM-IV TR under supervision of the Program Manager.
• Completes intake assessments and makes recommendations for placement to all levels of care based on ASAM PPC.
• Makes appropriate referrals to other SUD treatment programs when appropriate treatment services are not available at agency.
• Makes appropriate referrals to ancillary agencies when special needs are assessed.
• Handle patient referrals of an urgent nature, both internal and external.
• Provides scheduled intake assessments.
• Act as a liaison with community referral sources.
• Maintains patient confidentiality at all times in accordance with 42 CFR and HIPAA regulations.
• Act as first point of contact for all patient inquiries.
• Collect patient information from callers and enter into database.
• Advise patients on information about the treatment program.

Skills on Resume: 

• Inquiry Response (Soft Skills)
• Financial Assessment (Hard Skills)
• Patient Triage (Hard Skills)
• Diagnostic Assessment (Hard Skills)
• Patient Placement (Hard Skills)
• Referral Management (Hard Skills)
• Crisis Management (Soft Skills)
• Community Liaison (Soft Skills)

Job Summary: 

• Serves as the initial contact person for families and potential clients by either in person, telephone, or email inquiries.
• Responsible for admission and registration of all incoming clients.
• Responsible for answering phone calls and emails for any prospective clients.
• Responsible for answering questions regarding programs and services offered.
• Ensures that all required client information and documents are received and inputted into practice management software.
• Attends meetings with various departments to stay updated on any issues related to admissions.
• Maintain communication with the authorizations department and clinical team to effectively manage the waitlist.
• Maintain communication and update client availability for clients on the waitlist and in the practice management software on a monthly basis.
• Maintain appropriate documentation of phone calls and correspondence with prospective client and families.
• Verifies insurance benefits for any prospective clients.
• Explains insurance benefits information and financial responsibility to prospective clients and families.
• Contact physicians’ offices in order to obtain necessary documents
• Prepares email correspondence to be sent to clients and families.
• Inputs data into the CRM and alerts clinical and operational staff of opportunities for growth and expansion of service areas.

Skills on Resume: 

• Client Registration (Hard Skills)
• Communication (Soft Skills)
• Information Management (Hard Skills)
• Software Proficiency (Hard Skills)
• Meeting Participation (Soft Skills)
• Documentation (Hard Skills)
• Insurance Verification (Hard Skills)
• Correspondence Preparation (Hard Skills)

Job Summary: 

• Serve as a member of the Enrollment Office staff, providing quality information, service and support to prospective students, families, and the community.
• Provide informational materials and counseling services for prospective students and applicants.
• Assist students through all aspects of the admissions process including the collection, evaluation and distribution of documents and information related to admissions file
• Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up
• Create and maintain student files in both printed and electronic forms
• Participate in outreach activities both on and off-campus, representing AIU at fairs, exhibitions, and schools, as well as conducting presentations for prospective students and/or advisors
• Conduct informational campus visits for prospective students and guests
• Establish and maintain communication, cultivate relationships with schools and counselors in an effort to support prospective student recruitment efforts
• Provide information and assistance in person and over the phone to students, staff and the public related to university functions, procedures and policies
• Assist students and the public in understanding and applying the information contained in the university catalog, schedule of classes, and other publications and/or news releases
• Maintain security and confidentiality of student educational records as mandated by university policies and procedures
• Establish and cultivate relationships with Academic Affairs and Student Life departments in order to stay up to date regarding curriculum, university life and career information
• Serve on various committees or task forces 
• Keep abreast of developments in higher education fields as related to assigned functions
• Alternate schedule, evening and weekend work 

Skills on Resume: 

• Customer Service (Soft Skills)
• Counseling (Soft Skills)
• Document Management (Hard Skills)
• Electronic Communication (Hard Skills)
• Record Keeping (Hard Skills)
• Public Speaking (Soft Skills)
• Relationship Building (Soft Skills)
• Data Security (Hard Skills)