Job Summary:

• Build and maintain strong client relationships and have a deep understanding of core business, goals, challenges, and needs.    
• Lead all active projects with clients end-to-end including setting expectations, feedback, scopes and timelines. 
• Provide strategic leadership to ensure that final project deliverables meet or exceed client expectations. 
• Effectively lead client meetings and pitches without oversight 
• Proactively identify new business opportunities and develop project briefs and budgets.  
• Develop client proposals alongside strategy and creative teams to outline GLOW’s key selling points & service offerings.
• Lead the development of sales agreements and scopes of work.
• Possess a keen understanding of what a project entails and can keep a broader focus on how efforts ladder to the overarching client goals.   
• Serve as a coach to junior team members and support the development of the department 
• Provide strategies to address client needs, manage expectations, and resolve issues in a timely fashion. 
• Active participant in brainstorming, strategy, creative and planning sessions.  
• Work with strategy and creative teams to lead the development of GLOW marketing materials.  

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Project Management (Hard Skills)
• Strategic Thinking (Soft Skills)
• Effective Communication (Soft Skills)
• Proposal Development (Hard Skills)
• Negotiation Skills (Hard Skills)
• Coaching and Mentorship (Soft Skills)
• Creative Collaboration (Soft Skills)

Job Summary:

• Serve as day-to-day client contact, continually fostering client-agency relationships to build trust and become a valuable and strategic resource and partner to clients
• Play key role in planning and implementation of account activities including overall strategy and planning, integrated campaign and new product launches, media relations, media events, thought leadership, influencer engagement, social media, etc.
• Continually build understanding and knowledge of clients' business and competitive environments, apply this information in preparing and presenting strategically focused programs and recommendations
• Demonstrate strong ability to effectively develop a full range of written materials including client presentations, press releases, media pitches, editorial calendars, reports, etc.
• Develop and monitor client plans and budgets for profitability, report status to client and agency management on a regular basis
• Independent management of agency’s TasteBuzz events and mailers, including directing the work of independent contractors to reach program goals
• Actively participate in new business activities for the agency, including but not limited to assistance in the development of new business proposals, proactive brand outreach, vetting of inbound opportunities, etc.
• Manage and oversee junior staff as well as hired contractors who support the agency’s client work, and keep internal management informed 
• Resolves complex project challenges with a collaborative solutions-based approach
• Collaborates to lead a cross-functional project team
• Recognizes the simultaneous need for rigorous adherence to process and the flexibility to adapt to changes along the way
• Manage account financials and relations while presenting feedback to internal teams
• Organize market research and create tactical briefs

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Strategic Planning (Hard Skills)
• Business Acumen (Soft Skills)
• Written Communication (Hard Skills)
• Budget Management (Hard Skills)
• Event Management (Hard Skills)
• New Business Development (Soft Skills)
• Team Leadership (Soft Skills)

Job Summary:

• Supervises the development of strategic planning of client projects and responsible for effective branding in supporting the client
• Manages the overall client relationship for several clients, developing and strengthening the individual personal connections with senior client contacts
• Drives growth of current clients and is responsible for cultivating new clients
• Provides experienced insight in the proposal and estimating phase of new business and client growth business
• Develops and manages client budgets in collaboration with the client and all internal agency counterparts
• Accountability for project financial performance
• Directly manage a team, providing work direction and coaching
• Work closely with creative departments to manage project timelines from start to finish
• Organically grow and maintain client relations while seeking out new business opportunities
• Work on strategic innovation to amplify copy and creative efforts
• Mentor and review the performance of junior employees
• Provide structure and guidance on a tactical level across accounts
• Be the gatekeeper for all major client deliverables 

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Client Relationship Management (Soft Skills)
• Business Development (Soft Skills)
• Proposal Development (Hard Skills)
• Budget Management (Hard Skills)
• Financial Accountability (Hard Skills)
• Team Leadership (Soft Skills)
• Project Management (Hard Skills)

Job Summary:

• Lead the development process associated with client campaigns from inception to completion 
• Manage the progress, timelines, and scheduling of all campaign work streams to ensure appropriate resourcing and process required for successful completion 
• Oversee client relationships to ensure an exceptional experience 
• Be the go-to for both the client and cross-functional Monigle teams, as well as external partners (e.g. producer, media planners, etc.) on all requests and workstreams related to campaigns 
• Coordinate with various teams to facilitate the development of all necessary materials including decks, POVs, and deliverables to ensure communication with work streams beyond the campaign engagement 
• Participate in new business via contributions to RFP and pitches 
• Understand clients' circumstances, decision-making, and challenges, and navigate challenges shoulder-to-shoulder with them 
• Manage the financial health of client projects, including billing, budget tracking and creation of new project estimates 
• Contribute to organic growth with campaign clients 
• Engages in meaningful discussions with clients and partners with them to take action to improve the business.
• Champions the agency perspective convincingly with Clients.
• Questions client requests when necessary and thinks creatively to solve problems.

Skills on Resume: 

• Campaign Development (Hard Skills)
• Project Management (Hard Skills)
• Client Relationship Management (Soft Skills)
• Cross-Functional Coordination (Soft Skills)
• New Business Development (Soft Skills)
• Financial Management (Hard Skills)
• Growth Strategy (Soft Skills)
• Problem Solving (Soft Skills)

Job Summary:

• Manage client accounts, responsible for day-to-day Client relationships
• Manage the collaboration and execution of all integrated marketing communications across marketing and advertising, creative and media
• Lead the day-to-day account activity across a range of B2C clients in the CPG space
• Support internal and external teams through effective cross-functional collaboration, ensuring accuracy and efficient communication across all channels
• Provide strategic guidance and direction to clients and internal teams
• Manage and execute the tactical execution of all Agency output, inclusive of briefs, creative work, media plans, marketing plans, and more
• Manage flawless execution of large-scale production projects across broadcast, video, audio, online and more
• Oversee and manage all workflow and ensure all Client direction and feedback is managed and clearly articulated to the Agency teams to provide accurate plans and deliver on Client expectations and high-quality work
• Ensure the coordination of various internal disciplines to collaborate and solve complex client issues
• Responsible for Client financial and billing accuracy
• Manage and mentor support team
• Strives for flawless execution.
• Demonstrates a passion for the agency, the work and the client’s business. 

Skills on Resume: 

• Account Management (Soft Skills)
• Integrated Marketing Communications (Hard Skills)
• Client Relationship Management (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Strategic Guidance (Soft Skills)
• Project Execution (Hard Skills)
• Production Management (Hard Skills)
• Financial Management (Hard Skills)

Job Summary:

• Integrated business leader across agency and client teams
• Develops strong relationships across agency and client to lead and assemble the best team based on project needs
• Expert on client’s business, marketing activity and future goals to identify opportunities, inform recommendations, formulate future plans, and anticipate and resolve challenges
• Lead and inspire internal teams through effectively communicating plans, objectives, and opportunities and helping defend and sell the best recommendations to the client
• Ability to collaborate with, and guide, client partners on the most effective path forward
• Strong collaboration with project management in the development and tracking of scopes of work
• Management of high volume, always on creativity across multiple channels
• Collaborate with leaders across account, strategy, creative, project management and production in the concepting and development of work in support of overall brand strategy and communications
• Manage creative concepting and production in support of the client’s full-year marketing calendar (up to 10 marketing activities, each supported by TV, radio, digital, and social)
• Identify disruptive media moments and opportunities for the brand and manage the work against
• Oriented towards growth (internal agency partners, client’s business, creative opportunities and direct reports)
• Partner with integrated team members across creative, strategy, project management and production in identifying areas of improvement and growth as a team, and individually

Skills on Resume: 

• Leadership and Team Building (Soft Skills)
• Client Relationship Management (Soft Skills)
• Business Acumen (Soft Skills)
• Communication Skills (Soft Skills)
• Project Management Collaboration (Hard Skills)
• Creative Management (Hard Skills)
• Media Strategy (Hard Skills)
• Growth Orientation (Soft Skills)

Job Summary:

• Manage relationships with clients
• On-board new clients 
• Manage client requests and client partnerships on a daily basis
• Upsell across an organization outside of current client team and secure annual renewals for existing clients
• Partner with senior internal team members to identify the client’s key initiatives, providing solutions to ensure clients receive value from the platform ongoing
• Lead and / or participate in the design, execution, interpretation, and delivery of research to meet and exceed client goals
• This will entail collaboration with the Research team, Data team, and clients
• Will proceed from research objective through project specification and configuration, scheduling project workflow, data collection, analysis, report preparation and presentation to the client
• Be a proactive thought leader for clients while be able to present and backup actionable data to senior client leaders
• Ensure client satisfaction, retention, operational efficiency, and delivery quality
• Become a power-user of the InsightStore platform
• Maintain accurate contact and account notes, and budget 
• Maintain updated knowledge of CivicScience products and services

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Onboarding Process Management (Hard Skills)
• Customer Support (Soft Skills)
• Upselling and Renewals (Soft Skills)
• Research Design and Execution (Hard Skills)
• Data Analysis and Reporting (Hard Skills)
• Thought Leadership (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary:

• Oversee the entire delivery and execution process, ensuring and facilitating effective team communication and collaboration.
• Work with agency leads to define the scope of projects, producing detailed project plans.
• Review project deliverables for scope management and accuracy.
• Ongoing reporting and project status updates.
• Primary liaison between clients and the Tegan team.
• Sets high standards and leads by example. 
• Ensure all clients are happy and satisfied with the level of service
• Develop and grow relationships with client
• Identify and leverage client data/market research to inform, improve and inspire work that drives the client’s business
• Leverage relationships to uncover client business problems and challenges that the agency can help creatively solve
• Manage direct reports on daily workflow, career guidance, and feedback and coaching aimed at individual growth
• Creates the environment for creating great work, sold in, well executed.
• Leads a healthy and growing business through financial and business management.

Skills on Resume: 

• Project Management (Hard Skills)
• Team Communication (Soft Skills)
• Scope Management (Hard Skills)
• Client Liaison (Soft Skills)
• Relationship Building (Soft Skills)
• Data Analysis (Hard Skills)
• Staff Development (Soft Skills)
• Financial Management (Hard Skills)

Job Summary:

• Approaches creative with enthusiasm and stimulates creative thinking with clients and agency team.
• Ensures agency systems and procedures are adhered to and/or improved to ensure client expectations are fulfilled while agency profitability is protected.
• Works with the account director to develop tactical briefing documents and brief the project management and creative team on projects
• Proactively consults with key departments and divisions to keep them informed of upcoming workload
• Keeps account lead informed so there are no surprises.
• Works with the account executive, project manager and finance manager to keep the fiscal side of the account running responsibly (participating in monthly billing meetings, reading job sums, initiating change orders, overseeing job transfers and estimate process) and assists the Account Director in developing scopes of work.
• Contributes to new business pitches
• Attend research sessions, assess and analyze primary and secondary research and develop appropriate recommendations
• Prepares team for Springboard sessions, sharing target audience, product and competitive information, while identifying potential client issues and offering solutions/uncovering opportunities.
• Collaborates with the Account Director and Strategic Planners to ensure the development of provocative, single-minded communications strategies.
• Helps to manage support staff (Account Executive, Account Coordinator)

Skills on Resume: 

• Creative Leadership (Soft Skills)
• Process Improvement (Hard Skills)
• Tactical Briefing (Hard Skills)
• Workload Coordination (Soft Skills)
• Financial Management (Hard Skills)
• New Business Development (Soft Skills)
• Research Analysis (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary:

• Ensure that the agency systems and procedures are adhered to and/or improved to ensure the client expectations are fulfilled while agency profitability is protected.
• Forms strong bonds with mid-level clients and feels comfortable and confident dealing with senior clients from time to time. 
• Pursues ways to enhance the client/agency relationship.
• Develops strategic thinking abilities by keeping current on industry trends and issues affecting client’s business.
• Manage the agency's resources to meet and exceed client's needs.
• Provide team members with solid perspective and leadership in the development of superior client service skills.
• Works closely with the Group Account Director and Client Service Director to help define the development, motivation, and training of team members.
• Proactively consults with key departments and divisions to keep them informed of upcoming workload
• Keeps current with other stresses that may affect the timely completion of a client project.
• Imbues all team members with a sense of fiscal responsibility and establishes a tone that keeps the fiscal side of the business running responsibly. 
• Penetrating estimates, and overages approved by the client before they happen and ensuring projects are within budget.

Skills on Resume: 

• Process Management (Hard Skills)
• Client Relationship Building (Soft Skills)
• Client Engagement (Soft Skills)
• Strategic Thinking (Soft Skills)
• Resource Management (Hard Skills)
• Leadership Development (Soft Skills)
• Cross-Department Collaboration (Soft Skills)
• Financial Oversight (Hard Skills)

Job Summary:

• Partner with the Director of an account team to drive long-term account planning, growth and success.
• Look at each piece of the marketing mix in new and unexpected ways, challenge conventions and assumptions and inspire clients to do the same.
• Collaborate and partner with creative teams and strategists to lead team to greatness on every at-bat with thinking and creative work that always exceeds client expectations and continually raises own bar.
• Collaborate with account service colleagues and force connections between digital and all other essential functions.
• Collaborate with partner agencies with services Paradowski does not offer, such as traditional PR and media stakeholder outreach
• Lead projects involving design, maintenance, direction and measurement on a brand’s web and social channels.
• Help develop key client partnerships, including seamlessly overseeing workflow, building strong relationships, learning clients’ business and developing/delivering key presentations. 
• Operate in a truly global function, collaborating with teams
• Develops people and the agency for the future.
• Drives client business results through understanding and application of client and marketing knowledge.
• Innovates client and agency business for the future.

Skills on Resume: 

• Strategic Account Planning (Hard Skills)
• Creative Problem Solving (Soft Skills)
• Team Collaboration (Soft Skills)
• Cross-Functional Integration (Soft Skills)
• Project Leadership (Hard Skills)
• Client Relationship Management (Soft Skills)
• Global Collaboration (Soft Skills)
• Innovation and Development (Soft Skills)

Job Summary:

• Maintain key client contacts and relationships
• Strategic planning and consultation with client(s)' brand champion
• Align both strategy and tactics with the overall brand vision
• Lead a team and provide short-term and longer-range execution direction for product
• Execute large tactical initiatives
• Interact with all team members of the agency product team to ensure accurate information exchange and smooth flow of product work
• Identify strengths and weaknesses of the account and make recommendations for change
• Ensure that yearly reviews are performed on all team members
• Work with agency senior management to ensure that the account is staffed appropriately to meet client needs
• Develop scope of service and staffing plan and ensure appropriate support of the overall scope with account team leadership, creative services, operations, and finance.
• Establishes and leads cross-functional team in support of client needs
• Monitors and manages team activity to ensure timely delivery of products and services to accounts.
• Oversees and manages all financial aspects of client relationships including compliance to contracts/agreements, billings, receivables, etc

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Strategic Planning (Hard Skills)
• Brand Alignment (Soft Skills)
• Team Leadership (Soft Skills)
• Tactical Execution (Hard Skills)
• Communication Skills (Soft Skills)
• Performance Evaluation (Hard Skills)
• Financial Oversight (Hard Skills)

Job Summary:

• Owns and is responsible for managing the daily account work on assigned brand(s), responsible for ensuring that projects are on time, on strategy, and on budget
• Regularly serve as client’s main contact with the agency on a day-to-day basis
• Responsible for clear, effective client communications and ensuring collaborative partnerships with clients
• Establish and maintain strong relationship with all day-to-day functional team leads
• Manages budget tracking and client billing
• Reviews brand and campaign-related work to ensure alignment with key insights and marketing objectives
• Facilitates and leads tactical meetings and discussions
• May lead development of brand tactical planning and budget
• Oversee the activities of direct reports (as applicable)
• Coach and provide feedback daily and to account executives, guide direct reports in career and skills development
• Supports new business efforts by contributing to the process and deliverables

Skills on Resume: 

• Account Management (Hard Skills)
• Client Communication (Soft Skills)
• Relationship Building (Soft Skills)
• Budget Management (Hard Skills)
• Project Oversight (Hard Skills)
• Meeting Facilitation (Soft Skills)
• Coaching and Mentoring (Soft Skills)
• Business Development Support (Soft Skills)

Job Summary:

• Serve as a day-to-day client contact and mobilize interwoven teams towards progress, action and results
• Keep leadership informed and bring them in when necessary to ensure high-quality service and execution
• Partner with the intermedia team to develop strategic programs that meet client goals
• Partner with the clinical trial recruitment team to ensure programs are compliant, updated thoroughly and speak to target audiences
• Work with leadership to expand strategic thinking and identify growth opportunities 
• Write and develop complex, strategic scientific communications materials and other deliverables (e.g., plans, corporate/product narratives, messages and Q&As, and results reports)  
• Maintain account financials including staffing and projections, developing and tracking budgets, delivering monthly billing packages to clients
• Meet deadlines, manage priorities and effectively communicate to team members and supervisors 
• Understand and execute the Spectrumtific Method/other client service methodologies 
• Demonstrate and nurture agency values and principles 
• Participate in agency activities and professional development opportunities, communicate areas for improvement 
• Supervise junior staff and play an active role in professional development 

Skills on Resume: 

• Client Management (Soft Skills)
• Team Collaboration (Soft Skills)
• Strategic Program Development (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Financial Management (Hard Skills)
• Communication Skills (Soft Skills)
• Methodology Implementation (Hard Skills)
• Staff Supervision and Development (Soft Skills)

Job Summary:

• Build and manage positive relationships with Senior Managers and Directors within the client organization
• Understand client business goals & KPIs and provide direction to team
• Partner with Strategy, MarTech, Data, Creative and Digital Marketing team to develop digital campaigns, projects, and initiatives
• Lead business development efforts for assigned accounts and work to develop thoughtful statements of work
• Serve as a mentor to junior members of the Client Services team, to cultivate the growth and development of team members
• Look for opportunities to grow existing accounts and add unique value to clients
• Recommend measures to improve work process methods, equipment performance, and quality of product
• Manage account finances, including forecasts and income generation
• Partners with the creative team lead and to execute the creative brief and all strategic initiatives
• Oversees relationships with other marketing partners of clients
• Facilitates communication between team members and clients necessary to maintain strong relationships and effective account management
• Attends all client meetings, market research, and conventions, and communicates key learning to team and client

Skills on Resume: 

• Relationship Management (Soft Skills)
• Business Acumen (Soft Skills)
• Digital Campaign Development (Hard Skills)
• Business Development (Soft Skills)
• Mentorship (Soft Skills)
• Account Growth (Soft Skills)
• Financial Management (Hard Skills)
• Effective Communication (Soft Skills)

Job Summary:

• Supervision and leadership of the small finance team, including cover work
• Leading the purchase and sales ledgers and getting involved in all of the processing including credits, invoices, refunds, expenses, reconciliations etc.
• Manage, maintain and measure all aspects of Accounts Payable / Purchase Ledger activity
• Answering invoice queries and managing inbox
• Work with the Financial Controller and Senior Board preparing and delivering key financial information to them
• Ensure all communication such as email and telephone is handled in a professional, timely manner
• Responsible for the team delivery and ultimately leading from the front
• Perform daily accounting tasks regarding stock in & out
• Ensure all accounting transactions are recorded in accordance with corporate guidelines with a high degree of integrity and accuracy

Skills on Resume: 

• Leadership and Team Management (Soft Skills)
• Accounting Proficiency (Hard Skills)
• Accounts Payable Expertise (Hard Skills)
• Problem-Solving Skills (Soft Skills)
• Communication Skills (Soft Skills)
• Attention to Detail (Hard Skills)
• Financial Reporting (Hard Skills)
• Organizational Skills (Soft Skills)

• Job Summary:
• Supervise a team of 2, coaching and providing support and acting as a mentor
• Co-ordinate the daily processing of Sales, Inventory, and Cash transactions
• Ensure accurate and timely month-end close is achieved
• Identifying corrective action in line with the procedures
• Prepare routine management and ad hoc reporting such as stock reports, domestic debtors, and cash analysis on a daily, weekly, and monthly basis
• Coordinate the bank reconciliation process across the Organization
• Analyze information relating to transactions and investigate any discrepancies arising, recommending process improvements
• Manage the Audit process across the network to ensure full compliance with Company Procedures across Inventory, Cash reconciliation, Credit note processing, and Discount Management
• Raising invoices/credit notes on a regular basis
• Ensure all transactions are correctly recorded with the correct VAT treatment applied.

Skills on Resume: 

• Team Supervision (Soft Skills)
• Transaction Processing (Hard Skills)
• Month-End Closing (Hard Skills)
• Corrective Action (Soft Skills)
• Management Reporting (Hard Skills)
• Bank Reconciliation (Hard Skills)
• Discrepancy Analysis (Soft Skills)
• Audit Management (Hard Skills)

Job Summary:

• Responsible for managing the transaction team's day-to-day activities, including coaching and support for direct reports
• Overall responsibility for the sales and purchase ledgers, ensuring all financial transactions are performed in compliance with the organization's policies and processes
• Focus on the management of systems and processes linked to financial transactions dealt with by the team e.g. purchase orders
• Perform and complete reconciliations of bank, sales ledger and purchase ledger and present these to FBP at least weekly
• Responsible for implementing an effective and efficient credit control system
• Manage the efficient processing of customer refunds
• Responsible for providing updates on cash flow trends and financial commitments on a weekly basis
• Responsible for reviewing the processing of PAYE, Payroll and Pension contributions and that payments thereof are made accurately, completely and on time
• Responsible for reviewing the payroll journal and posting to Sage
• Responsible for reconciling the payroll accounts, including pension control and PAYE control accounts

Skills on Resume: 

• Team Management (Soft Skills)
• Transaction Compliance (Hard Skills)
• Systems Management (Hard Skills)
• Reconciliation (Hard Skills)
• Credit Control (Hard Skills)
• Refund Processing (Hard Skills)
• Cash Flow Reporting (Hard Skills)
• Payroll Processing (Hard Skills)