WHAT IS AN ADMINISTRATIVE SUPERVISOR ?
The Administrative Supervisor oversees teams managing Billing, Account Maintenance, and Credits, ensuring daily communication on workload challenges to foster improvements. They manage team and individual performances using appraisal processes and support management with administrative functions. This role also involves maintaining data integrity and managing financial tasks monthly.
Need-to-Know Overview of an Administrative Supervisor
1. Administrative Supervisor Roles and Responsibilities
- Perform management teams and outputs by utilizing appraisal processes and other management tools
- Manage a team of people being responsible for (but not limited to) managing performance, attendance, behavior, capability, welfare, health and safety and record-keeping
- Monitor and measure team performance along with individual key indicators including regular feedback
- Ensure daily communication to the business in regard to the workload and challenges in order to drive improvements
- Supporting management with admin functions
- Supporting your direct reports with processing data at peak requirements
- Maintenance of data records
- Maintain end-of-week and month financial tasks within the operating system.
- Working outside standard operating hours.
- Maintenance of Customer Portals
2. Administrative Supervisor Skills, Experience, and Qualifications
- Previous experience managing or supervising staff
- Experience in a transactional administration
- Experience in JDE software would be advantageous
- Advanced skills in MS Office Packages
- Experience within the waste or transport industry would be advantageous
- Excellent verbal and written communication skills a must
- Sound interpersonal and people management skills
- Ability to coach and mentor
- Excellent office and administration skills
- Demonstrate proven track record of achieving objectives to set standards
- Ability to follow processes within time constraints
- Ability to drive continuous improvement
Career Overview FAQs
What does a career overview explain?
A career overview explains what a profession involves, including the purpose of the role, the type of work professionals typically perform, and how the position contributes to organizations or industries. It helps readers understand the field before exploring more detailed resources such as job responsibilities, required skills, and career requirements.
What do professionals in this career typically do?
Professionals in this field usually manage projects or tasks, collaborate with teams, analyze information, and solve problems related to business or organizational objectives. Daily responsibilities may vary depending on experience level, specialization, and the organization where the role is performed.
What skills are commonly required for this career?
Most careers require a combination of technical skills related to the profession and professional skills such as communication, teamwork, problem solving, and analytical thinking. These abilities help professionals perform effectively in different work environments and across various organizational roles.
What is the typical career path in this field?
Many professionals begin in entry-level roles where they gain foundational knowledge and practical experience. Over time, they may progress to mid-level or senior positions that involve greater responsibility, specialization, or leadership within their organization or industry.
How can someone start a career in this field?
Starting a career in this field typically involves building relevant knowledge, gaining practical experience, and developing the key skills associated with the profession. Preparing strong application materials, such as a targeted resume and cover letter, can also help candidates pursue entry-level opportunities successfully.
Editorial Process
Lamwork content is developed through structured review of publicly available job postings and documented hiring trends.
Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.