WHAT IS AN ADMINISTRATIVE MANAGER?
Updated: Jun 24, 2025 - The Administrative Manager will report directly to the Director of Administrative Services, overseeing a team of analyst assistants dedicated to providing administrative support to both the Private and Public investment divisions of the firm. This role is well-suited for an experienced manager and leader who not only has a deep appreciation for operational and administrative roles but also possesses the foresight to anticipate, prioritize, and address the ever-changing needs of the business. The ideal candidate thrives in dynamic settings, takes pride in supporting others, and excels at managing complex work environments.
Need-to-Know Overview of an Administrative Manager
1. Administrative Manager Duties and Responsibilities
- Attract, develop and retain talent; accurately assess performance, write and deliver performance reviews.
- Steward culture and create a positive employee experience while servicing business needs.
- Collaborate with peers to lead the Administrative Services organization and collectively service the business.
- Maintain knowledge of the team’s work, processes, and work-flows.
- Responsible for ensuring adequate coverage and balanced workflow across support teams in the course of business.
- Build and maintain collaborative relationships with peers across the firm.
- Develop and maintain effective feedback loops with “clients” to solicit feedback about services provided and to ensure the teams are meeting their administrative support needs.
- Proactively identify training and mentoring opportunities to enhance the teams’ skills.
- Ensure ongoing development and updating of administrative procedures and best practices.
- Manage, and/or participate in, special projects as needed.
2. Administrative Manager Skills, Abilities and Experience
- Experience managing operational or administrative staff within a professional services firm.
- Demonstrated track record of strong management skills and leadership presence.
- Ability and desire to be both a manager as well as a hands-on individual contributor.
- Demonstrated ability to train, mentor, and develop staff in a fast-past, detail-oriented environment.
- Experience attracting, developing, and retaining staff.
- Ability to steward a service-oriented and collaborative culture within the team.
- A reputation for demonstrating integrity and commitment at all times.
- Proven ability to exercise exemplary judgment and think critically with strong problem-solving skills.
- Excellent and clear communication skills, both written and oral.
- Outstanding thoroughness, attention to detail, and accuracy in work product.
- Ability to thrive in a fast-paced, deadline-oriented environment while maintaining superior time management, prioritization, organizational and multi-tasking skills.
- Experience with process review and improvement; strong project management skills.
Editorial Process
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Editorial operations are managed by Thanh Huyen, Managing Editor, with research direction and final oversight by Lam Nguyen, Founder & Editorial Lead. Content is periodically reviewed to reflect observable labor market changes.