SALES COORDINATOR JOB DESCRIPTION

We are seeking a Sales Coordinator to oversee store operations to meet sales goals, including staff training, promotions, inventory management, and order processes. Initially working with the Director on sales strategies, you will eventually manage the sales process independently. You will also handle daily client operations, promotional calendars, business reviews, and monthly reports. Training in compliance management will be provided.

An Overview of Sales Coordinator Job Description Responsibilities and Qualifications

1. The Sales Coordinator will support the Sales Department by managing a variety of sales and administrative tasks essential to the new business sales process. Responsibilities include working closely with sales teams to promptly address and resolve all technical issues, such as telecom requests and home office setups. This role ensures smooth operations and efficient problem-solving within the sales workflow.

Sales Coordinator Roles and Duties:

  • Maintain RSM and Sales Support calendars
  • Monitor Sales Department inboxes and distribute emails accordingly
  • Run and distribute quote reports
  • Submit Broker level and Sales Rep changes via SharePoint
  • Maintain updated department contact list, territory list, and RSM contact sheets
  • Assist the CB Inside Sales Manager, Field Sales Managers and Vice President of Sales with travel, ad-hoc reporting, and other miscellaneous requests
  • Compile data for Inside sales reps and RSM's Mid-Year and Yearly reviews
  • Order office supplies
  • Compile and send sales supplies and materials for the sales teams, as needed
  • Collect and organize missing paperwork for new business groups, as needed
  • Aid in meeting preparations (AV equipment, collateral materials, food, etc.)
  • Coordinate departmental moves with facilities
  • Cover reception desk as a backup when necessary


Sales Coordinator Education and Qualification:

  • High School Diploma or GED required. College degree preferred.
  • Excellent social skills, project coordination experience and the ability to work well with all levels of internal management and staff, as well as with outside clients and vendors
  • Must possess strong written and verbal communication skills.
  • Ability to work independently and assess situations quickly and make logical and appropriate decisions
  • Ability to multi-task and effectively work in a fast paced environment; must meet deadlines
  • Self-motivated, requiring minimal supervision
  • High Proficiency in MS Office tools including Outlook, Word, Excel, PowerPoint
  • Adhere to regular attendance and punctuality
  • Mature and professional in attitude and appearance
  • Strong analytical and problem solving skills
  • Excellent organizational, planning, and prioritization skills

2. As a Sales Coordinator, you will oversee and support store operations to meet sales goals. Your duties will include staff training, coordinating promotions and events, managing inventory and displays, and advising on order processes. You will report directly to the Manager of the Team.

Sales Coordinator Tasks:

  • Track and Manage sales(Daily/Weekly), traffic performance, monthly closing forecast and events follow-up via SAP, BI and POS to find opportunities to generate additional sales
  • Facilitate the store training related to new/engine products to boost up the sales
  • In charge of store communication including store hot-line to identify and resolve the customer claims and complaints
  • Perform regular store visit to make sure that everything is in compliance with the guidelines
  • Coordinate promotion/event credit, commissions and mileage (Monthly)
  • Manage the Accounting Receivable and Returns (General and Claim)
  • Ariel Gratis, VIP Benefit and Quarterly / Newness Tester Supply
  • Responsible for all store operations including store inventory management, the execution of product releases and designed print ads, product advertising placement, new displays
  • Develop and maintain strong positive relationships with Store Managers, partners and owners.
  • Support Marketing on store remodels, and new store openings


Sales Coordinator Experience and Qualification:

  • College diploma or BA degree in Business, fashion merchandising or equivalent major is preferred
  • Experience in beauty industry is preferred
  • Bilingual (English-Korean) is prefered
  • Understanding of customer and market dynamics and requirements
  • Communication and interpersonal skill to persuade and influence others
  • Willingness to work a flexible schedule and a valid driver’s license to store visit
  • Organizational skills and work ethic
  • Working knowledge of Excel, Word and PowerPoint
  • Able to work under pressure & tight schedule
  • Adapt to changes & environment quickly and be a team player
  • Effective problem solver and innovative thinking for market trend
  • Superior time management, prioritization, and organizational skills
  • Demonstrates Learning Agility and excellent coaching and training skills

3. The Sales Coordinator will support daily operations for clients, manage the promotional calendar, handle submissions, and execute go-to-market plans. Additionally, they will conduct business reviews, generate monthly customer reports, and provide general team support.

Details for Sales Coordinator:

  • Day to day management of the accounts including administration, arranging and organising sales materials and samples, building presentations where required & analyzing data trends.
  • Ownership of building category reviews or any applicable business review presentations with key clients.
  • Ownership of specific periodic and relevant sales reports 
  • Presentation of insights and recommendations to internal stakeholders and to the clients (where applicable).
  • Integrate Price and Promotional recommendations into Category Reviews and ad hoc analysis.
  • Review Category performance regularly sharing insights as well as risks & opportunities.
  • Develop range & merchandising recommendations that accelerate Category Growth.
  • Engage relevant key clients contacts where appropriate to drive customer excellence and leadership.


Requirements for Sales Coordinator:

  • FMCG sales experience or marketing equivalent
  • Strong commercial acumen and analytical skills, ideally from a sales background. Strong analytical skills in Nielsen/Aztec
  • Experience within a cross functional team environment
  • Solid written and verbal communication skills
  • Strong analytical, planning, and organisational skills
  • Ability to develop good working relationships cross functionally
  • Processing orders and understanding of logistics desired.
  • Highly self-motivated and results-driven
  • A hands-on, roll up your sleeves manager that can be both operational and strategic
  • Strong communication and interpersonal skills.
  • A strong work ethic and a ‘do whatever it takes’ mantra
  • Intermediate to Advanced knowledge with Excel and PowerPoint

4. As a Sales Coordinator, you will collaborate closely with the Director initially to design, develop, and implement the sales strategy while interacting with customers. Your primary objective is to manage and control the sales process and customer interface independently after the initial implementation phase, as part of succession planning. Additionally, you will receive training in compliance management.

Sales Coordinator Accountabilities and Tasks:

  • Inputting sales orders and recording on a central database to produce weekly update reports
  • Telephone support or order taking and recording of inbound customer sales enquiries
  • Ownership of the monthly reporting diary for Management Meetings
  • Ownership and organisation of supplying marketing information to in house marketing team
  • Developing potential distributor contacts
  • Building relationships with new and existing customers
  • Other Administrative duties such as supporting the wider team in ad hoc request
  • An organised individual with excellent attention to detail


Sales Coordinator Requirements and Qualifications:

  • Ability to build professional relationships
  • IT proficient with a strong working knowledge of Microsoft Office applications, including Excel
  • Experience with a Sage or similar system would be advantageous
  • You are able to use your initiative and hit the ground running
  • A confident communicator and able to liaise across all levels
  • Customer-focused with a strong sense of urgency 
  • Willingness to learn and adapt to changes quickly

5. We are looking for a detail-oriented Sales Coordinator who thrives in a dynamic start-up environment. This role is a 12-month maternity leave contract. The successful candidate will be a motivated self-starter with excellent organizational and communication skills, capable of handling diverse tasks from managing the sales operations process to assisting the Leadership team with recruitment.

Functions and Responsibilities:

  • Working with the sales team and own the sales operation process across all of Vivi systems (Hubspot, Asset Panda, SaaSOptics, Central)
  • Processing sales orders, renewals and invoicing
  • Coordinate customer and reseller agreements
  • Manage the logistics and import/export of Vivi boxes by coordinating freight, storage and fulfillment globally
  • Office co-ordination, including stationary ordering and facilities management
  • First point of contact for visitors to Vivi HQ and manage inbound phone calls
  • Producing monthly reporting for the Leadership team, including compiling bi-monthly board reports
  • Assisting Managers with recruitment by posting and drafting position descriptions, shortlisting candidates and reference checking


Experience and Qualification:

  • Initial 12-month contract with the possibility to extend into a permanent position
  • Minimum 2-3 years’ experience in a similar or office administrator role
  • Highly organised with exceptional attention to detail
  • Experience with Hubspot, Xero and subscription management software highly desirable
  • Excellent verbal and written communication skills
  • Proven track record of working in a fast-paced environment

6. A Sales Coordinator handles offers and orders for spare parts and services, coordinates global shipping, and liaises with customers and departments. Key tasks include negotiating discounts, invoicing, and following up on unpaid invoices. Required skills: order processing, sales support, customs and trade regulations, SAP SD, MS Office, and fluent English.

Functions for Sales Coordinator:

  • Offer and order preparation for spare parts and service attendances for defined countries and/or customers
  • Responsibility for the coordination and preparation of worldwide shipping orders
  • Interface between our customers, external organization and internal departments
  • Discount negotiations within a defined frame
  • Invoicing of spare part orders and service attendances
  • Follow up of open offers and unpaid invoices with our customers and the local organization
  • Update of customer data
  • Preparation of return deliveries and corresponding credit notes


Knowledge and Experience for Sales Coordinator:

  • Successful commercial education
  • Experience in order processing and sales support
  • Knowledge and experience with customs and foreign trade regulations
  • Knowledge of SAP SD modules and MS Office (must have SAP skills)
  • English language skills fluent in written and spoken
  • Advantageous local and German language
  • Ability to work independently
  • Advantageous good knowledge of the maritime industry, diesel engines and/or diesel power plant

7. The Sales Coordinator plays a crucial role in ensuring the smooth operation of the sales department. Responsibilities include maintaining administrative systems and records, managing sales data, screening reports, forecasting sales, compiling Avalon Group producer reports, and ensuring accurate catalogue details, contacts, and mailing lists.

Sales Coordinator Duties and Details:

  • Assist in the selling of Avalon Group productions to the domestic and international TV and digital markets
  • Organise delivery of transmission files, press and marketing materials and paperwork to licensees
  • Coordinate sales and marketing materials, such as sales brochure, sales decks, sales promos and updating the screening site
  • Coordinate screening links with the library and despatch sales promotional materials as directed by the sales team
  • Assist Director of Distribution with general day to day organisation, such as diary management, booking taxis
  • Up-date sales and marketing budgets and prepare the team’s expenses forms
  • Help research international TV and digital market with a view to increasing sales through new outlets
  • Supply Avalon US with sales materials, including screeners of new promos and programmes
  • Assist in attendance at the major international television markets and attend those markets
  • Organise travel and accommodation and meeting schedules for the team


Sales Coordinator Minimum Requirements:

  • Some experience as a Sales Coordinator or Production Coordinator
  • Experience in the delivery of transmission files and metadata directly to Advertising-Based Video on Demand (AVOD), Subscription Video on Demand (SVOD) and Electronic Sell Through (EST) platforms, as well as delivery to linear TV
  • Good computer skills, including Excel and Powerpoint
  • Be organized, personable, have attention to detail and strong administrative skills
  • Strong familiarity with navigating basic office equipment and protocols
  • Email experience highly preferred
  • Customer service experience experience
  • Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
  • Demonstrated flexibility to adapt to changes in procedures

8. Reporting to the Sales Director, the Sales Coordinator will support the team in growing sales and profitability by implementing the existing distribution channel and researching new business opportunities. The role involves carrying out business development activities, establishing and managing productive commercial relationships, negotiating agreements, and creating frequent reviews and reports with commercial and financial data.

Responsibilities for Sales Director:

  • Carry out business development activities and research for new customers to promote the brand’s expansion
  • Establish and manage productive and professional commercial relationships with customers
  • Identify the best offer for each customer, negotiate and make agreements with customers
  • Create frequent reviews and reports with commercial and financial data
  • Prepare regular sales forecasts; define the budget divided by customers and monitor the achievement of area and company objectives
  • Provide analysis about sales, sell-through, trends, best sellers, reorders
  • Collaborate with different internal teams and stakeholders, such as Logistics and Back Office departments


Education and Requirement for Sales Director:

  • Proven experience (2-3 yrs) in the same role within Fashion Industry
  • Strong commercial and analytical skills
  • Excellent communication skills both in English and Italian (verbal and written)
  • Proficiency in MS Excel, PowerPoint
  • Ability to thrive in a challenging, fast paced and dynamic working environment
  • Exceptional attention to detail and strong inclination to problem solving, ability to multitask effectively is crucial
  • Reliably proactive, motivated, enthusiastic, and focused on achieving great results

9. As the Sales Coordinator at Lamwork Group, your key responsibility is to ensure seamless operations between customers and Lamwork factories by maintaining updated systems and facilitating team coordination. You will provide essential back-office support to our Business Managers, handling internal coordination and registrations according to Lamwork's Sales and NPI/EC processes. Additionally, you will assist Business Managers and Customer Tech Leads by supplying relevant information for New Product Introduction Projects.

Sales Coordinator Functions:

  • Maintaining the sales, operation, and planning system with relevant customer information
  • Participation in development of a customer relationship management program
  • Controlling and development tasks; price, material usage, transportation, profit etc.
  • Logistic coordination to support the Business Managers and Lamwork factories
  • Different price analysis and input for pricing strategy
  • Supporting the global Business Managers and always having the customer first in mind
  • Responsible for preparing quotations in coordination with the internal account management team (RFQ or RFP), new versions/updates of existing versions etc.
  • Maintain market data for use in BI reports.


Sales Coordinator Skills, Knowledge and Qualifications:

  • Master or bachelor’s degree in Business Administration or related field
  • Interest for Sales and Logistic
  • Knowledge about international business and good cultural understanding
  • Flair for Excel and a natural interest for IT is important
  • Good presentations skills
  • PowerPoint skills required
  • Foundational knowledge in personnel file maintenance
  • Comprehensive knowledge of document control

10. The Sales Coordinator will maintain a professional demeanor while interacting with both internal and external contacts. The ideal candidate should possess excellent written and oral communication skills and be capable of working with minimal supervision. A keen attention to detail and strong organizational skills are essential. Enjoys working in a team environment. Responsibilities include managing all communications on customer websites, posting, updating, and preparing store and product lists, as well as modular files. The role also involves communicating updates and changes to the Customer Business Sales teams.

Sales Coordinator Roles and Responsibilities:

  • Scorecard reporting, download, run, post and provide updated communication to entire Customer Business Sales team
  • Develop, maintain and provide timely and consistent sales reporting analysis, including initiative tracking and distribution reports
  • Support any specific Customer reporting requirements and any ad hoc reports as required to identify business building opportunities
  • Validate and process all customer Trade Spend invoice submissions
  • Gatekeeper of website access for the entire Customer Business sales team.
  • Manage and become facilitator & gatekeeper of all racking needs & POS materials and identify when reorders are required
  • Provide administrative support to the sales team
  • Maintenance and development of reporting methodologies for foodservice (National Pricing & Contract Portals) and other BC initiatives.
  • Support National Accounts to ensure successful execution of new store openings and ongoing promotions.
  • Manage and input all promotions into Blue Planner
  • Support Independent accounts with Trade spend management, deals and contracts
  • Maintain tender renewal dashboard and manage all open tender submissions from inception to execution of successful tender bids.
  • Facilitate the communication process cross-functionally


Sales Coordinator Requirements and Qualifications:

  • University or College undergraduate degree/diploma preferable
  • Two years’ experience within a Consumer-Packaged Goods environment
  • Ability to work under pressure in a demanding, ever changing fast paced environment
  • Strong communication and organizational skills
  • Database management and analytical capability is preferred
  • Proficient in MS Office (Word/Excel/Powerpoint)
  • Highly organized. Strong time management, able to prioritize workload and have the ability to manage several priorities concurrently.
  • Energetic and enthusiastic
  • An excellent team player with a winning attitude
  • Must be able to work effectively & remotely with minimal supervision
  • Self motivated

11. The Sales & Go-to-Market Coordinator is responsible for implementing and maintaining a communication program between Turkey Hill and its customers, brokers, and sales representatives pertaining to our marketing efforts. This individual will be an internal liaison between marketing and sales on our trade programs, new product volume validation and marketing efforts. These include advertising, publicity and trade event intentions and Turkey Hill branded product introductions and changes. Responsibility involves coordinating all trade show efforts, managing and maintaining sales materials, point of sales and sample budgets, maintaining a constant communication flow internally between the marketing and sales department to the final customer, and providing leadership and insight to the Director of Customer Development and Director of Marketing.

Sales & Go-to-Market Coordinator Details and Accountabilities:

  • Develop and maintain annual trade show budget & trade show schedule.
  • Develop and maintain annual trade media budget & trade media schedule in collaboration with the Marketing Team. 
  • Make decisions on appropriate media opportunities both regionally/nationally (print & online media). This also includes giving art direction to agencies or in-house design teams to create relevant messaging for all trade ads.
  • Manage sales presentation templates in conjunction with Category Management and Marketing Team.
  • Provide leadership and act as primary sales resource for marketing on all trade related issues.
  • Coordinate gathering of sales forecasts and assumptions in new item validation documents. 
  • Ensure current packaging images are maintained in Kwikee and Syndigo
  • Maintain Turkey Hill price lists and sales documents
  • Coordinate information flow between all sales departments for effective implementation of all trade shows, new product introductions, and trade media.
  • Coordinate trade shows and attend, when practical, to ensure proper corporate representation. Overnight travel will be required.
  • Evaluate trade show spending by event, as well as develop future recommendations keeping in line with annual budget and brand objectives.
  • Post-evaluation of attended trade shows provide insight and recommendations to Director Customer Development.
  • Research and analysis of future show opportunities, to include attending potential shows.
  • Work in tandem with product and consumer marketing managers to stay abreast of new product introductions and consumer media planning.
  • Work with Research and Category Strategy Manager to manage and coordinate both core and non-core product lines; serves as point person for programs that require special handling.
  • Fulfill Sales department requests for samples, sales collateral and special orders.
  • Develop and maintain the sales/broker/buyer list for recall purposes and internal usage.
  • Develop and maintain a full list of retailer/buyers/sales rep/products database.
  • Manage trade marketing efforts including relationship marketing, trade public relations, plan, create and maintain inventory of sales support materials e.g. (POS, and other sales collateral materials) and sales communications.
  • Work in the field, on occasion, with the sales team to stay informed of key issues/opportunities.
  • Attend sales and marketing meetings as principle liaison between sales and marketing.
  • Develop, coordinate, track and evaluate effectiveness of Shopper Marketing Programs within established budget.  
  • Coordinate Annual National Sales Meeting and Semi-Annual Joint Business Planning Meetings.
  • Perform all duties within established Good Manufacturing Practice (GMP) regulations and safety guidelines.
  • Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements. 
  • Support the development, implementation, maintenance, and ongoing improvement of the Safe Quality Food (SQF) 2000 Systems. Is accountable to the Turkey Hill Food Safety and Quality Principles.


Sales & Go-to-Market Coordinator Experience and Requirement:

  • Bachelors Degree in Business, Engineering or related is required.
  • 1-2 years of experience in data analysis, data extraction or related is required.
  • Advanced Proficiency/Efficiency in Excel is required.
  • Fast learning and application of other new technical business tools, as may be required.
  • Ability to collaborate with a diverse, global, cross-functional team.
  • Demonstrates knowledge of continuous improvement and lean methodology. 
  • Demonstrates the ability to engage and coach Associates to effectively work in department and cross-functional teams to define and implement process improvements that provide value to the customer.
  • Demonstrate the ability to lead or facilitate department and cross-functional teams through implementation of continuous improvement projects. 
  • College degree and/or related experience in communications, marketing
  • Experience including areas of trade marketing
  • Experience on trade ads, event planning and shopper marketing