SALES MANAGER JOB DESCRIPTION

We are seeking a Sales Manager to oversee daily sales operations and develop strategies for a diverse brand portfolio, ensuring the sales team has the necessary tools and resources to achieve their targets. This role involves analyzing market trends, leading the New Business team to exceed sales targets, and refining sales forecasting. Additionally, the Sales Manager will manage both external agents and internal sales personnel, ensuring effective leadership and coordination across all departments and levels within the organization.

An Overview of Sales Manager Job Description Responsibilities and Qualifications

1. The Sales Manager plays a crucial role in our country team, responsible for planning, managing, and executing long-term strategies to drive digital ad sales with brands and agencies. You will consult global brands and their media agencies on media planning, budget allocation, and optimization of marketing channels, using data and reports to make informed presentations and recommendations to clients.

Sales Manager Roles and Responsibilities:

  • Plan, manage and execute long-term strategies for driving digital ad sales with brands and agencies.
  • Consult global brands and their media agencies on media planning, budget allocation and optimization of each marketing channel. 
  • Use data/reports to make presentations and recommendations to clients.
  • Forge relationships with key decision-makers within the brands and advocate Lamwork’s advertising offerings.
  • Understanding on how to input advertising rates, key performance indexes, and any other sales-related functions.
  • Ensure the implementation of best practice guidelines and follow company processes.
  • Ensure timely & detailed analytical reporting of the key campaign outcome.
  • Coordinate with cross functional teams to execute projects such as onsite, graphics, performance marketing and category teams.


Sales Manager Requirement and Qualification:

  • Minimum Bachelor’s Degree from any major.
  • Proven with a minimum of 3 years of work experience as a Sales Manager with a B2B brand.
  • Understanding of advertising performance metrics, such as impressions, clicks & conversions.
  • Possessing leadership capabilities in managing a team.
  • Excellent communication skills.
  • Ability to deliver projects and answer inquiries on time.
  • Resourceful, self-motivated with excellent presentation & interpersonal skills.
  • Business acumen with a problem-solving attitude.
  • Strong network with direct clients and digital agencies.

2. The Sales Manager will play a key role in the growth, vitality, and profitability of the American Medical Association by meeting sales revenue targets and operational goals with minimal guidance. Responsibilities include calling on, establishing, managing, and maintaining relationships with all levels, including Senior and C-Suite Executives, within both existing and new accounts. The role involves managing existing revenue, identifying and developing new revenue and product opportunities, negotiating contracts, and ensuring compliance with contract terms and conditions.

Sales Manager Functions:

  • Following the overall Sales and Marketing strategic objectives for growth, profitability and customer loyalty, research, develop and implement specific tactical sales plans for negotiating sales and contracts for the Health Solutions and other targeted AMA product portfolio. 
  • Work closely with Sales and Marketing leadership to forecast and close sales and deliver products within established guidelines to meet sales objectives.
  • Work with Sales and Marketing leaders and respective groups to facilitate complex contract negotiations with customers. 
  • Optimize lead development and flush out incoming data leads and opportunities. 
  • Develop plans and implement new client types, pricing structures, and contract verbiage
  • Manage day to day sales activity to achieve revenue, profitability and customer satisfaction goals. 
  • Document sales activity related to customer relationship management to accurately reflect client contact information and progress in the sales cycle in SalesForce.
  • This includes, but is not limited to call and meeting activity, discrepancy processing, and order fulfillment. 
  • Engage in analysis of reporting systems to measure performance as required.
  • Develop and implement sales skills to maximize effectiveness of participation in internal & customer meetings as well as attendance at trade shows and conferences.
  • Contribute to sales, product and marketing strategies, pricing decisions and competitive analysis by providing/reporting market trend information and intelligence gained through the course of doing business. 
  • Offer ideas regarding new products and product enhancements to ensure that the AMA delivers best in class solutions, maximizes revenue and maintains a high level of customer satisfaction.


Sales Manager Experience and Requirement:

  • Minimum of 7-10 years business experience focused on sales and sales development or similar field; minimum of 2 years healthcare focused sales or account management experience. 
  • Established industry contracts are helpful.
  • Polished selling skills, including strong presentation, interpersonal, persuasion and negotiation skills with C-Level executives. 
  • Demonstrated ability to initiate, negotiate, and close sales and strategic partnerships with large corporate accounts. Able to relate well with all levels of customers.
  • Experience in enforcing contract compliance desired.
  • Strong written and verbal communication skills, especially in direct sales, customer relations, sales/market analysis, forecasting and results reporting.
  • Strong financial analytical skills with the ability to identify and present trends and anomalies.
  • Must be self-motivated and able to effectively manage time to achieve individual and organizational goals.
  • Excellent independent multi-tasking capability and organization skills.
  • Demonstrated ability to troubleshoot and problem solve effectively with ambiguous evidence and with limited supervision.
  • Ability to constructively formulate, present and defend points of view that challenge conventional thinking in a management setting, whether for persuasive or discussion purposes required.
  • Proficient in MS office products (Outlook, Excel, Word and PowerPoint)

3. The Sales Manager is responsible for effectively developing and managing a designated territory. This role involves executing complex sales campaigns, coordinating internal bid teams, and implementing sales strategies for each opportunity. The manager provides accurate forecast information through T-Force and collaborates with marketing to support territory-specific campaigns. Additionally, they deliver precise win/loss feedback and cultivate long-term relationships with senior managers, officers, and key opinion leaders in the banking and financial services sectors. The role also includes establishing and maintaining relationships with primary alliance partners and identifying new market and growth opportunities to build a robust sales pipeline.

Sales Manager Tasks and Roles:

  • Manage and direct the day-to-day activities of the Sales team in a collaborative nature. 
  • Applies expertise and knowledge when delegating work and sales targets to individual Sales Executives.
  • Manage a team of Sales Executives; set and delegate sales targets, communicate and follow through the sales strategy, participate in deal structuring and negotiations, and motivate the sales team to achieve optimum sales results.
  • Develop and define client profiles and strategic approach with the sales team, Pre-Sales, and Account Managers for all current and potential clients.
  • Manage and coordinate sales and marketing initiatives across the Benelux.
  • Define and implement broad sales strategies with the senior management and contribute to long-term product direction and development, do market research and identify potential developments and perform competitive analysis in lieu with Pre-Sales, Account Managers, Marketing and other relevant functions.
  • Build long-term relationships and referrals with senior managers and officers in the banking and financial services sectors and establish and continue relationships with primary alliance partners and identify new market and growth opportunities.
  • Recruit the best available Sales people, manage, motivate and grow the sales team, coach and train the sales people in all phases of the sales cycle.
  • Manage all cost aspects of sales to maximize revenues and ensure that all TEMENOS standards and policies are followed.
  • Proven track record of sales and achievement of sales targets in the banking and financial services sectors, and substantial relevant experience within the same domain (7 years or more).


Sales Manager Experience and Education:

  • At least 4 years` experience of sales team management. Able to deal with people at all levels within an organization and show and demonstrate negotiating skills with key decision makers. 
  • Demonstrate good communication, presentation and interpersonal skills to establish interest, trust and credibility.
  • Good understanding of banking operations and relevant processes (front, middle, back office), thorough understanding of IT processes and implementations from both functional and technical perspectives.
  • Preferably a university education in relevant business disciplines, preferably with a postgraduate degree.
  • Excellent command of English and the local language, both spoken and written.
  • Self-motivated, ambitious, independent, organised, focused and able to multitask.

4. Reporting to the Director of Sales, the Sales Manager will be responsible for overseeing day-to-day sales operations and developing strategies for a diverse portfolio of brands. This role ensures that sales teams have the necessary tools and resources to achieve their targets. The Sales Manager will also play a vital role in analyzing market trends and competitive activities to enhance sales performance.

Sales Manager Key Responsibilities:

  • Maintain regular communication with sales teams to support their needs.
  • Manage and organize seasonal sales tools and resources for the brands.
  • Conduct occasional market visits to territories, engaging with sales reps and accounts.
  • Collaborate with the sales team to build and nurture key account relationships.
  • Oversee direct relationships with Lamwork’s brand partners.
  • Generate sales reports and forecasts.
  • Analyze sales data to identify new opportunities.
  • Conduct competitive analysis regarding pricing, distribution, in-store presence, and marketing initiatives.
  • Introduce innovative ideas and tools to boost sales and support the sales team.
  • Partner with the marketing team to ensure the right products and stories are marketed effectively in Canada.
  • Collaborate with the marketing team to create POP and in-store marketing opportunities to boost sales.
  • Work with the purchasing team to ensure the correct products are sourced for the market.
  • Hold a post-secondary education in sales, marketing, or a relevant field.


Sales Manager Qualifications:

  • Previous business-to-business sales experience is required.
  • Ability to work independently and solve problems efficiently.
  • Strong collaborative skills and ability to work with various levels of the organization.
  • Extremely detail-oriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office, especially Excel for data summarization and pivot tables.
  • Basic understanding of math and margin calculations.
  • Interest and experience in the fashion, outdoor, and/or sporting goods market is an asset.
  • Valid driver’s license and ability to travel domestically and internationally.
  • Ability to speak French is an asset.

5. Our client, a global leader in industrial consumables, is looking for a Sales Manager to drive business growth and profitability. The role involves developing strategic plans, managing distributor relationships, and leading sales growth initiatives. The ideal candidate will have strong leadership skills, strategic thinking, and a proven track record in achieving sales objectives.

Duties and Roles:

  • Develop execution plans through strategic thinking to achieve aggressive business growth.
  • Matrix with regional sales management to ensure appropriate distributor development through distributor training, pricing strategy, distributor evaluation, distributor management & contract negotiations. 
  • Develop business relationships and grow share with current and new distributors.
  • Implement & drive Sales Growth initiatives -e.g. NTA analysis, Channel expansion, hiring & developing new channel partners, manage existing partners
  • Develop and maintain distribution management tools for selecting, managing and terminating relationships with partners. 
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Build the sales reporting process, quantify channel partner’s pipeline and forecast, identify issues contributing to success or shortcomings and take any corrective action
  • Develop excellent communication channels with partners and manage the rules of engagement & conflicts.
  • Leading & engaging cross functional teams to ensure support from management resources, to meet partner performance objectives and expectations.


Skills, Experience and Qualification:

  • University or Bachelor's degree; advanced or Master's degree preferred
  • Cutting tool or Industrial consumable experience preferred
  • 12+ Years of overall sales experience with preferably 2 years of operating experience at regional level.
  • Strong understanding on cultural diversity across APAC region.
  • Excellent level of written & spoken English language skills
  • Geographic mobility
  • Must understand the factors for market sales through the experience of developing new customers and maintaining the business.
  • Proven track record of leadership, change management, organizational and administrative skills & Market focus (Act with customer in mind)
  • Ability to initiate improvements, create systems, processes to deliver plan.
  • Strong interpersonal & communication skills, the ability to work in matrix structure.
  • Learning agility, Ability to understand technical products, systems, and solutions to thoughtfully develop winning commercial strategies.
  • Multiskilled in a cross functional environment, strong learning agility & conflict resolution skills.
  • Able to lead effectively in a complex and matrix environment, and deliver results; influence without direct authority; Drives team performance to best in class

6. The Sales Manager plays a pivotal role in leading indirect sales channels, including external sales agents and distributors. This position requires seamless interaction with all departments and levels within the organization, as well as with customers and key business partners externally. The Sales Manager oversees all levels of field sales personnel and may also manage inside sales personnel, ensuring effective leadership and coordination across the sales team.

Sales Manager Responsibilities and Functions:

  • Responsible for working with business leadership and plant managers to develop the annual sales plan and leading the sales organization to achieve established sales goals
  • Managing the pricing process and the sales budget; and managing the sales team to ensure growth, pricing, collections, and selling expense objectives are met. 
  • Utilize CRM to drive and monitor sales activity within the sales group to optimize growth and attracting, developing and retaining a high performing and safe sales force. 
  • Conduct staff performance evaluations and annual merit delivery as well as calculate monthly commission payments and administer the sales incentive plan. 
  • Participate as needed in joint sales calls with sales team members and maintain close contact with key customers. 
  • Monitor the market place to identify new markets and market segments where introduction or modification of service or products would increase sales and more profitably utilize available resources. 
  • Provide advice and support to business leadership regarding plans and goals for present and/or future sales opportunities in order to create conditions for the growth of the business.


Sales Manager Experience and Qualification:

  • Bachelor's Degree; Master’s Degree or MBA preferred
  • Surface Coatings Industry experience strongly preferred
  • Proven ability to drive a sales organization to meet growth, profit, pricing, collections and cost reduction targets
  • Effective written and verbal communication skills with internal and external customers
  • Action oriented person that can drive new business development and manage a diverse group of employees many of whom are based remotely
  • Strategic thinking, with broad understanding of overall business objectives.
  • Significant skills in translating strategy into tactical plans.
  • Strong leadership and management skills.

7. The Sales Manager leads and inspires the New Business team to exceed sales targets by implementing strategic initiatives and refining sales forecasting. They focus on understanding and leveraging key sales metrics to convert leads and drive growth, ensuring the team continues to scale effectively.

Sales Manager Roles and Duties:

  • Managing the end-to-end sales funnel
  • Refining sales forecasting based on business opportunities, monitoring forecasts, goals and delivery
  • A relentless focus on understanding the sales levers we need to influence in order to convert more leads and win opportunities
  • Utilising your expertise to own the metrics to innovate and automate our approach
  • Taking ownership for implementing strategic initiatives to ensure that key insights are gained, and the team produces results and continues to scale 
  • Inspiring a sales culture to ‘win or learn’, identifying key initiatives and areas of improvement to continuously meet Sonocent’s revenue ambitions  
  • Leading by example to inspire the New Business team to exceed expectations in sales performance 
  • Managing and motivating the New Business team by leveraging your experience, providing guidance and support on key sales process activities 
  • Training and embedding a consultative “solution selling” or “challenger” sales methodology across the sales team
  • Conducting weekly 1:1’s with team members 


Sales Manager Experience and Requirement:

  • Minimum of 4-5 years sales leadership experience, leading high performing teams, preferably within a SaaS or technology business 
  • Minimum of 5 years solution selling experience 
  • Highly experience in handling complex sales involving multiple stakeholders 
  • Demonstrable track record of coaching, managing and retaining a high-performing sales team
  • Proactive and results-oriented, with the ability to take a long-term approach to the development of a fast-growing sales team 
  • Willingness to challenge the status quo with new ideas and approaches to drive results 
  • A natural leader with the inherent ability to influence teams
  • Process orientated, data driven approach
  • A breadth of sales experience would be preferable - eg. new and existing business, business development and account management

8. The Sales Manager for Storage is responsible for expanding the market reach of our Energy Intensive Industries Program, which focuses on the co-generation of heat and electricity using our advanced storage technology. This role involves negotiating significant projects with industrial clients globally. The Sales Manager will collaborate closely with the Head of Sales, Chief Engineer, and Key Accounts Managers worldwide. The position is based in Hamburg, Germany, with possible locations in Madrid or Bilbao, Spain, depending on the candidate's profile.

Sales Manager Roles and Duties:

  • Your first responsibility is to take orders from major customers in a context of strong growth in our market.
  • You will define and implement the strategy and business plan in collaboration with the management to increase the reach of our Thermal Storage Technology.
  • You prospect according to the established strategy by relying on your professional network and the Siemens Gamesa sales force, by initiating and developing strong relationships with major customers at C-level as well as with divisions.
  • You will identify, qualify and develop program or major project opportunities according to the potential of each prospect through the analysis of its situation in terms of sustainable development, energy, strategic and operational objectives and financial approach. 
  • You will meet and mobilize all stakeholders (financial, technical, legal, purchasing, quality, etc.) around the opportunities under development.
  • For qualified prospects, you are responsible for the entire process of interaction with the client, from the initial exchanges to the conclusion of the contract, including the structuring and negotiation phases. 
  • You will coordinate the stakeholders at the client's site and efficiently manage their decision-making process, relying on the technical experts that will be assigned to your customer case within the department.
  • You will monitor your markets (customer activities, competition, regulations, etc.) to enrich our value proposition to customers and regularly adjust your commercial strategy.


Sales Manager Experience and Requirement:

  • You have at least 5 years of experience in the field of energy intensive industries (e.g. at utilities, large industrial customers, consulting firms).
  • You have built up a track record in developing and selling complex projects and corporate programs in the field of industrial energy efficiency and thermal optimization, with decision-makers at large sites or companies of national and international dimension.
  • You have extended knowledge of all kinds of energy intensive industry processes and their specific needs. 
  • You are familiar with their technical boundary conditions and the technical aspects of energy efficiency in the industrial environment (decarbonization, heat integration, substitution of fossil fuels) and you have a passion for the topics of the Energy Transition, in particular carbon-reducing corporate programs. You are familiar with the subsidies related to these projects.
  • You have a hunting temperament, you have excellent abilities to innovate, convince, negotiate and conclude contracts at the highest level of the company (Top Management, Purchasing, Industrial and Financial Directors) but also with local contacts at Site level.
  • You are recognized for your great tenacity, autonomy and strong results orientation in sales with long cycles.
  • You have a solid network of medium-sized and large European and international industrial companies. 
  • You have an excellent knowledge of industrial environments (in particular Food, Pharma-Cosmetics / Life Science, Luxury, Materials, Chemistry) and a great experience of their decision process for budgeting and allocation of projects and services.
  • You can autonomously assess the potential of a project and the interest of your prospects and priorities in the pipeline to optimize technical resources allocation.
  • You have an excellent command of English and German (spoken and written), Spanish would be plus.
  • You are at ease in an international environment and have the aptitudes to represent our company and technology at events.

9. The Sales Manager must excel at engaging with customers directly and managing relationships with internal teams with a strong sense of diligence and responsibility. This role is preferably based in London, UK (or anywhere within the EMEA region) and involves some international travel within the EMEA region.

Details for Sales Manager:

  • Meet agreed new logo sales targets
  • Manage bids in pursuit of new logo business
  • Proactively and professionally manage the client/prospect relationships on all levels
  • Proactively and professionally manage the internal teams, especially in pursuit of new business
  • Present new products and services to customers/prospects highlighting how the benefits can address their challenges
  • Take active and pro-active role of commercial negotiations
  • Work closely with our Product Development, Finance departments and Delivery and Service Teams


Qualification for Sales Manager:

  • Bachelor’s Degree or higher.
  • Demonstrate clear professional sales skills, preferably using known sales methodologies (E.g. SPIN, Challenger, TAS etc.)
  • Experience with direct customer contracts, within an account management or sales role
  • Relevant educational background, ideally within software development, business or finance
  • Preferable knowledge of the Telecoms, Utilities and Pay-TV markets
  • Strong communication skills and ability to communicate with all levels across the organisation
  • Excellent listening, negotiation and presentation skills
  • Proactive, responsible and trustworthy

10. We are looking for a Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for acquiring new customers and managing existing ones, in Italy and other countries. The company is new and the product is very innovative, the salary will therefore be made up of an important variable part. This is a unique opportunity for a very ambitious person.

Sales Manager Accountabilities and Responsibilities:

  • Design and implement a strategic sales plan that expands company’s customer base
  • Analyze trends and results; present sales, revenue and expenses reports and realistic forecasts to the management team 
  • Maintains scientific and technical knowledge 
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs 
  • Maintain and expand deep knowledge of the company's solutions, competitive landscape, market and industry trends.
  • Appropriately document and communicate internally sales opportunities and accounts status.
  • Represent Interfax at sales events and industry conferences.
  • Travelling to events, training and customer visits is required


Sales Manager Skills, Experience and Knowledge:

  • Bachelor’s degree in Biology, Biotechnology, Biomedical engineering or similar. PhD is preferred 
  • Over ten year of experience in sales within pharma/medical device industry 
  • Proven track record of positive sales performance, proven ability to drive the sales process from plan to close
  • Flexible with ability to adapt to change in a highly dynamic work environment
  • Proactive, driven, smart, and willing to learn with a desire to succeed 
  • Ability to manage own time and multi-task combined with strong organizational skills
  • Strong knowledge of the R&D biotech market
  • Experience in the launch of new products 
  • Customer focused mentality with strong communication skills, demonstrated ability to communicate (both vis-à-vis and via socials) through a scientific language
  • High computer skills in Microsoft Office, CRM system or similar; a strong aptitude to work through socials (mostly LinkedIn) is required
  • Ability to represent the company in a highly professional manner both over the phone and face-to-face, even through webinar.

11. A Sales Manager ensures that team members are prepared and empowered to conduct all aspects of customer relationships effectively. This includes systematically and continually evaluating existing and potential talent to maintain the highest performance levels in every sales territory. The role also involves ensuring that leading practices are utilized by sellers in account management, opportunity management, territory management, prospecting, forecasting, developing and communicating value propositions and Economic Value Estimations, and leading with insights.

Sales Manager Details and Duties:

  • Translate business strategy into sales targets, priorities and action plans to deliver results
  • Set coaching as a top priority. Identify individual sales team member performance gaps and development needs. 
  • Provide skills coaching and development support to team members in groups and 1:1s
  • Provide deal level coaching and direct support for critical opportunities
  • Participate in customer activities with sales reps to observe, evaluate, coach and support
  • Work internally to remove barriers so account and sale objectives can be met
  • Analyze insights, results and activities across the sales team to drive growth and optimize resource allocation. Leverage data and analytics tools.
  • Actively encourage cross-selling and facilitate collaboration across businesses.
  • Drive a culture of "Winning with Customers" inside the sales team
  • Effectively leverage CRM for documentation, collaboration, and analysis
  • Establish priorities for accounts within a territory
  • Ensure team members opportunities, account plans, territory plans, and sales forecasts are up to date and accurate


Sales Manager Minimum Requirement:

  • Bachelor Degree from an accredited college or university is required. (Science, Finance or Engineering all preferred)
  • Masters Degrees will be considered (MBA preferred)
  • High level of initiative and self-motivation, pursues everything with drive and a determination to finish.
  • Exceptional communication and negotiating skills, customer-focused mindset and a professional attitude.
  • Excellent presentation skills with proficiency using CRM systems, Excel, PowerPoint and other Microsoft office tools.
  • European languages are a plus.
  • Collaborative team player with strong interpersonal skills.

12. The Sales Manager will collaborate closely with clients to understand their needs and facilitate the booking of functions and events at the venue. They will be accountable for developing and executing a comprehensive sales strategy, which includes promoting and securing bookings for venue space. The role involves building and maintaining relationships with both internal and external stakeholders to create innovative and memorable events. Additionally, the Sales Manager will identify off-peak periods and implement targeted sales activities to attract new and ad-hoc business, thereby minimizing the impact of low activity periods.

Sales Manager Roles and Details:

  • Identify new business and generate own sales leads via calling as well as email and in person sales approaches
  • Responsible for the negotiation and execution of sales contracts to include revenue drivers such as venue space, broadcasting, F&B, and special events
  • Receive, handle and convert enquiries into event bookings.
  • Develop and maintain a comprehensive CRM database of both existing and potential clients
  • Encourage repeat business through excellent customer service and client relationship management
  • Meet with clients in person and conduct site visits
  • Prepare and present sales pitches to clients
  • Communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
  • Solve problems for clients and customers by developing innovative and tailored sales solutions
  • Negotiate space, dates and rates to obtain booking goals while focusing on meeting clients’ needs and expectations together with maximising profits
  • Responsible for weekly, monthly and annual reporting on revenue and the implementation of strategies to maximise revenues based on forecasting
  • Prepare and analyse regular reporting on KPI’s in order to meet specific targets and goals
  • Assist with the establishment of market and customer strategies
  • Monitor competitor products, services and promotional activities
  • Attend trade shows, exhibitions and industry events
  • Ensure effective communication between the Sales Team and the Operations Team to ensure client satisfaction from arrival to departure.
  • Prepare event contracts and all related documentation
  • Foster relationships and maintain positive, open communication with all stakeholders to promote smooth and efficient operations
  • Actively participate as a committed and willing member of the wider events and venue team


Sales Manager Experience and Qualifications:

  • Experience in events sales within a venue is essential for this role and preferably experience within a hospitality or hotel environment.
  • Significant experience and capability in self generation of leads and great ability to follow up on those leads and convert them to sales
  • Outstanding negotiation skills
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Ability to meet targets and exceed them
  • Knowledge of KPIs and marketing techniques for sales management
  • Ability to think quickly and problem solve in a fast-paced environment
  • Must be able to work both independently and collaboratively on multiple projects simultaneously with tight deadlines