SALES ACCOUNT MANAGER JOB DESCRIPTION

A Sales Account Manager carries a named revenue number. That number - whether a $20M quota or a portfolio renewal rate - is the clearest measure of whether enterprise accounts are held, grown, or lost. This role owns a defined book of business within sectors such as financial technology, telecommunications, or enterprise software, where multi-year contracts and C-level relationships require consistent attention and strategic planning. Account teams, P&L leaders, and cross-functional partners all depend on the clarity this person brings to the pipeline.

As the Sales Account Manager, you are accountable for retaining and growing a portfolio of enterprise accounts by meeting quota, managing renewals, and converting whitespace into incremental revenue within a competitive B2B environment. You operate within a broader sales organization, coordinating with internal functions including marketing, operations, and finance while reporting to a regional or divisional sales leader.

Career Impact: Carrying and consistently exceeding a named quota in enterprise B2B sales, particularly across regulated sectors like financial technology or telecommunications, establishes a track record that commands attention at the next level of account leadership.

Business Impact: When enterprise accounts receive consistent coverage, renewal rates hold and whitespace converts to revenue; without this role's account planning discipline, both erode quickly across a multi-million dollar portfolio.

Growth Opportunity: The competency set built here, managing C-level relationships, forecasting renewals, and negotiating multi-year contracts, is the foundation for advancement into Senior Account Manager, Strategic Accounts, or sales leadership roles.

• Own a defined portfolio of enterprise accounts, managing renewals, growth targets, and at-risk deal tracking across the assigned territory.
• Develop and maintain account plans for all assigned accounts, including whitespace assessment and opportunity prioritization.
• Build and advance a pipeline of product and service opportunities through proactive client engagement and structured follow-up.
• Deliver sales presentations and solution proposals to decision makers, including C-level stakeholders, tailored to each account's business needs.
• Collaborate with internal teams across operations, marketing, finance, and legal to execute client initiatives and resolve escalated issues.
• Monitor forecast accuracy for renewals and incremental growth on a weekly basis, keeping leadership updated on portfolio status.
• Negotiate contract terms and amendments, coordinating quote generation and order booking through the appropriate internal processes.

• Bachelor's degree in Business, Marketing, Finance, or a related field, or equivalent work experience.
• 3 or more years of quota-carrying experience in B2B sales or account management, with demonstrated renewal and growth results.
• Proven ability to manage enterprise accounts involving multiple stakeholders and multi-year contract structures.
• Strong financial acumen, including the ability to interpret P&L context and structure commercially sound proposals.
• Effective verbal and written communication skills, including executive-level presentation delivery.
• Willingness and ability to travel up to 50% of the time as required by account coverage demands.

• Experience selling into regulated industries such as financial services, telecommunications, or healthcare, where compliance requirements influence purchasing decisions.
• Familiarity with enterprise account planning methodologies, including whitespace analysis and competitive displacement strategies.
• Prior exposure to cross-functional sales motions involving underwriting, risk, legal, or technical engineering teams.
• Established network of C-suite or senior decision-maker relationships within a relevant enterprise vertical.

• Quota attainment rate, measured against the assigned annual revenue target for the managed portfolio.
• Net revenue retention across the book of business, reflecting renewal performance and account expansion.
• Pipeline coverage ratio, indicating whether the active funnel supports the quarterly forecast at the required multiple.
• Forecast accuracy, measured by variance between weekly committed deals and actual closed revenue.
• NPS or customer satisfaction score across managed accounts, tracked on a defined cadence.
• Typical tools: CRM platform (commonly Salesforce); productivity and presentation suite (commonly Microsoft Excel, PowerPoint).

• Base Salary Range: $75,000 to $110,000 annually, depending on experience and industry vertical.
• Bonus: Variable commission plan tied to quota attainment, typically 20 to 40% of base at target.
• Equity: Uncommon at this level; occasional RSU grants at larger public companies.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company size.
• PTO: 15 to 20 days annually, plus standard federal holidays.
• Common Perks: Car allowance or mileage reimbursement, home office stipend, sales incentive travel programs.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process should contact the recruiting team directly. A background investigation, which may include reference checks and verification of prior employment, is a condition of employment. Candidates must be authorized to work in the United States without sponsorship.

The Sales Account Manager owns a $20M quota by managing traditional product and service portfolios across a defined client base, including renewals, new logo acquisition, and gross margin attainment for Diebold Nixdorf. Working closely with internal governance and servicing resources, this role shapes customer account strategy and delivers measurable revenue retention and growth within the financial technology sector.

Key Responsibilities

• Serve as the primary point of contact for current accounts, cultivating relationships by assessing needs and managing expectations.
• Maintain all additional points of contact related to selling the traditional product and service portfolio.
• Proactively engage clients to develop a pipeline of product and service opportunities.
• Create and manage Account Plans for all assigned accounts, including whitespace assessment and opportunity tracking.
• Drive successful sales of DN Connection Points software and DN services.
• Define and organize the customer account team, leveraging internal governance to advance strategy.
• Maintain accurate and consistent forecasting of renewals, growth, and at-risk deals in Salesforce.
• Consistently meet or exceed renewal and growth sales objectives, KPIs, and a $20M quota.

Required Qualifications

• Bachelor's Degree or equivalent work experience required.
• Minimum 3-5 years of experience in sales, account management, or new business development.
• Proven success in a high-quota-carrying sales position.
• Consultative sales experience with complex solution design.
• Knowledge of banking center operations, procedures, technology utilization, and financial institution compliance requirements.
• General knowledge of Diebold Nixdorf products and services.
• Proficient in the MS Office suite, including Excel, PowerPoint, Word, Skype, and Zoom.
• Experience with Salesforce CRM and LinkedIn Sales Navigator is a plus.
• Solution-oriented with strong time and territory management skills.
• Exceptional communication, presentation, strategic planning, problem-solving, and critical thinking skills.
• Demonstrated relationship-building skills across all organizational levels, including senior executives.
• Ability to travel up to 50% of the time.

Embedded within the NOV CAPS Completion Tools division, the Sales Account Manager develops and grows a customer base across the Horizontal Completions market segment by servicing existing accounts and acquiring new business. Working closely with industry networks through outlets such as SPE and DUG, this role advances NOV's market presence and supports continuous improvement of products, services, and QAQC processes.

Core Functions

• Support company goals by consistently working toward the best outcomes for NOV.
• Service and grow existing customers of the NOV CAPS Completion Tools division.
• Expand NOV's customer base by acquiring new business.
• Follow up with new customers to ensure NOV equipment meets their needs.
• Actively promote NOV through industry outlets such as SPE and DUG.
• Proactively suggest improvements to products, services, procedures, and QAQC processes.
• Perform other work-related tasks as assigned.

Qualifications & Experience

• High School Diploma or equivalent required; Bachelor's degree preferred; engineering degree a plus.
• Minimum 5-7 years of experience in oilfield sales, with completion tools experience.
• Experience in technical sales and account management.
• Established network within the Horizontal Completions market segment of the oil and gas industry.
• Strong technical and operational background.
• Self-starter with high workload capacity.
• Ability to travel as needed.

Reporting to regional and P&L leaders, the Sales Account Manager leads revenue growth for Siemens central lab product lines, including chemistry, immunoassay, haematology, and urinalysis, across the South of Vietnam market. Partnering with KOLs and internal stakeholders, this role builds a balanced sales funnel that strengthens Siemens' diagnostics business through new customer prospecting and disciplined account management.

Primary Duties

• Prospect for new customers and grow and maintain the existing portfolio to support a balanced sales funnel.
• Generate proposals, prepare quotations, plan customer meetings, and demonstrate equipment capabilities in the assigned territory.
• Develop account penetration strategies for key and competitive accounts and relay market intelligence to the business.
• Analyze and communicate internal and external resource needs of the customer.
• Keep region and P&L leaders updated on customer opportunity and funnel status.
• Create and maintain territory-specific business plans.
• Ensure all opportunities are captured and current in Salesforce.
• Maintain and nourish relationships with KOLs in the assigned segment and territory.

Skills & Qualifications

• Minimum 5 years of experience in healthcare-related sales or marketing with solid account management methodology exposure.
• Proven experience in a multi-stakeholder environment.
• Strong ethics, integrity, and compliance orientation.
• Excellent written and verbal communication and presentation skills.
• Analytical thinking skills with the ability to synthesize complex issues into clear solutions.
• Highly motivated, results-driven, and capable of multitasking in a fast-growing organization.

Sitting at the intersection of capital equipment sales and semiconductor process expertise, the Sales Account Manager delivers detailed account strategies, manages forecasts, and drives Onto Innovation revenue growth across Tier 1 Logic, Foundry, and Memory customers. Operating across R&D, Fab Ramp, and High Volume Production environments, this role advances customer confidence by aligning technical presentations, contract negotiations, and build configurations with corporate margin objectives.

Technical Responsibilities

• Creates detailed strategies (including objectives and action plans) for specific sales opportunities and overall accounts to deliver our value message and increase Onto Innovation revenues while maintaining corporate margin objectives.
• Generate detailed sales call reports, action lists, and follow up on open issues until resolved.
• Arrange technical presentations at customer sites and support customer visits to Onto Innovation.
• Ensure quotes are generated and entered into the revenue plan as applicable.
• Handle service and sales-related customer relationship problems and maintain customer confidence.
• Monitor receivables and negotiate collection difficulties.
• Maintain knowledge of Onto Innovation and competitive products and presentations.
• Lead negotiations and manage contracts and associated amendments.
• Manage the weekly Onto Innovation forecast and support clean order bookings.
• Manage customer build configurations, engineering changes, and shipment tracking.
• Conduct weekly conference calls with customers across time zones and key internal stakeholders.

Experience & Qualifications

• BS in a technical field or equivalent experience.
• Capital equipment sales experience in the semiconductor equipment industry.
• Application experience in the semiconductor equipment industry, partnering with service and engineering organizations on equipment matching at multiple customer sites.
• Experience working directly with or at Tier 1 Logic, Foundry, and Memory semiconductor companies.
• Experience with qualifying equipment in R&D, Fab Ramp, and High Volume Production environments.
• High semiconductor process knowledge, including metrology and/or inspection experience.
• Financial and business acumen.
• Proficient in Excel and SharePoint for forecast management.

A key member of an expanding European sales team, the Sales Account Manager builds new customer relationships and drives cross-selling initiatives across automotive, electrical, electronics, and industrial segments for a leading polymer distributor. Collaborating across sales, product management, and suppliers, this role strengthens the company's competitive position by delivering technical consultation and commercial support from material selection through series production.

Duties

• Provide technical and commercial support to customers from material selection through series production.
• Identify new sales potential and acquire new customers across automotive, electrical, and electronics, and industry/consumer segments.
• Drive cross-selling initiatives and develop new projects while supporting existing ones.
• Accompany samples and provide on-site technical support and troubleshooting at customer locations.
• Collaborate closely with sales, product management, and suppliers.

Professional Experience

• Degree in plastics technology or equivalent in-depth training in plastics.
• Solid track record in business development, account management, and technical sales within key industries associated with engineering polymers.
• Several years of experience in plastics processing, including injection moulding and/or extrusion.
• Knowledge of technical engineering polymers, with polyamides particularly desirable.
• Experience in the automotive, electrical, electronics, or medical segments.
• Self-motivated with the ability to work on own initiative and project a confident demeanour.
• French required; good command of English also required.

Scaled revenue growth and NPS attainment across Telco and ICT accounts depend on the Sales Account Manager, who manages strategic account coverage, sales funnels, and solution reviews for Singtel's enterprise customer portfolio. Based within a recognized university-graduate talent structure and serving C-level decision makers, this role advances Singtel's strategic growth pillar products through high-impact presentations and disciplined account planning.

Accountabilities

• Actively manage, retain, defend, and grow Key and Strategic accounts for Telco and ICT solutions.
• Meet sales, revenue, profit, and BR targets for strategic growth pillar products.
• Ensure 100% account coverage and excellent customer satisfaction, meeting NPS targets.
• Understand customer businesses, identify decision makers, and pitch Singtel's ICT solutions.
• Manage sales funnels, account planning, and conduct regular solution reviews with customer decision makers.
• Prepare and deliver high-impact sales presentations and negotiate to close business deals.

Background & Experience

• Degree in any discipline from a recognized university.
• Minimum 5 years of relevant sales experience with a proven track record in Telecommunications or IT industries.
• Experienced in enterprise account management, including engagement with C-level customers.
• Ability to collaborate with stakeholders across departments on customer projects.
• Proficient in MS Office for preparing presentations, quotations, and proposals.
• Analytical, planning, and decision-making skills.
• Excellent written and oral communication skills.
• Self-motivated, responsible, and able to work independently in a fast-paced, high-pressure environment.

As the Sales Account Manager, this role executes daily call strategies, delivers merchant sales training, and drives application and sales volume across an assigned Book of Business within Nationwide Marketing Group and Home industries for Synchrony. The Synchrony sales organization relies on this work to develop merchant growth plans, coordinate cross-functional initiatives, and present performance reviews that sustain profitable organic growth across the assigned partner portfolio.

Role Responsibilities

• Drive application and sales volume to meet and exceed monthly goals for the assigned Book of Business.
• Execute daily call target strategy and define personalized merchant growth plans leveraging Salesforce.
• Deliver merchant sales and product training via webinar or in-person meetings.
• Manage client initiatives, project planning, and ongoing communications focused on activation, usage, and retention.
• Provide periodic sales reporting and goal analysis on the assigned portfolio to IVPs.
• Support IVP with partner strategy sessions and present performance reviews to clients.
• Work cross-functionally with Sales Support, Operations, Marketing, Underwriting, Risk, Finance, Legal, and Compliance to execute sales initiatives.
• Attend industry and client trade shows, resolve escalated client requests, and share best practices to drive salesforce effectiveness.

Education & Experience

• Bachelor's degree in Business, Marketing, or Finance, or 4+ years of related work experience.
• 3+ years of client-facing experience in Sales, Credit, Operations, or Marketing.
• Proven track record of accountability and solid follow-up skills.
• Strong analytical skills, financial acumen, and attention to detail.
• Strong Excel and PowerPoint skills with reporting capabilities.
• Effective communication, interpersonal, organizational, and cross-functional leadership skills.
• Self-motivated with demonstrated initiative and high integrity.
• Ability to travel up to 33% of the time.
• Must meet eligibility requirements, including background investigation, drug test, fingerprinting, and Section 19 of the Federal Deposit Insurance Act.