Job Summary: 

• Support the Learning partner in all aspects of the administration related to the learning activity
• Manage all documentation related to external and internal training
• Updating and maintaining learning-related systems and platforms with necessary data
• Hold responsibility for training administration
• Create regular and ad-hoc reports from different systems
• Ensuring compliance with government regulations and internal policies
• Coordinate internal and external training events
• Organize training venues and accommodation
• Support trainers in the preparation of training materials based on their needs
• Manage incoming invoices, registering and tracking them in the system

Skills on Resume: 

• Training Administration (Hard Skills)
• Documentation Management (Hard Skills)
• Data Management (Hard Skills)
• Compliance Management (Hard Skills)
• Event Coordination (Soft Skills)
• Venue and Accommodation Organization (Soft Skills)
• Trainer Support (Soft Skills)
• Invoice Management (Hard Skills)

Job Summary: 

• Work within the structure of a larger group to provide strategic thinking
• Solve various issues from creating more processes to enhancing engagement
• Observant and use these observations to provide creative solutions
• Understand the basics of training design and development
• Employ project management techniques to plan and manage training programs
• Track program success and progress/ Monitor outcomes and recommend improvements
• Facilitate working sessions and push for information or an outcome
• Partner with external learning consultants and vendors to provide an impactful training experience
• Oversee/monitor employee attendance and performance in programs
• Manage the production of program material
• Communicate all training programs on a timely basis
• Develop program announcement marketing strategies

Skills on Resume: 

• Strategic Thinking (Soft Skills)
• Problem Solving (Soft Skills)
• Creative Solution Development (Soft Skills)
• Training Design Knowledge (Hard Skills)
• Project Management (Hard Skills)
• Program Tracking and Monitoring (Hard Skills)
• Facilitation (Soft Skills)
• Vendor Partnership Management (Hard Skills)

Job Summary: 

• Create standard training and billing reports via the learning systems on a set schedule and request 
• Generates and distributes weekly rosters and training completion certificates for scheduled classes
• Update all training information sources (i.e., website which reflects class availability, training database, etc.) in a timely and accurate manner. 
• Document and distribute informational updates on troubleshooting techniques and fixes as they relate to learning systems.
• Monitor integrations between learning systems regularly to ensure consistency and identify any issues.
• Coordinate logistics in scheduling, organizing, and running the GM Bootcamp to ensure good learning and overall positive experience for participants and trainers whilst ensuring cost efficiencies.
• Develop proficiency in survey system Qualtrics and Learning Management System and use the system effectively, to enable a seamless experience for all instructor-led and virtual training programs.
• Receive training in producing to provide producer support for virtual instructor-led training
• Assist in some cases facilitate programs, such as Orientation or Virtual Classroom Sessions, and will be allowed to develop their presentation and delivery skills.
• Use learning management systems to provide training, keep records, and produce required reports.

Skills on Resume: 

• Report Creation (Hard Skills)
• Data Management (Hard Skills)
• Information Updating (Hard Skills)
• Troubleshooting Documentation (Hard Skills)
• System Integration Monitoring (Hard Skills)
• Logistics Coordination (Soft Skills)
• Learning System Proficiency (Hard Skills)
• Program Facilitation (Soft Skills)

Job Summary: 

• Guides internal and external clients when needed through the usage of all learning systems and the class enrollment processes. 
• Performs company and/or individual learner setup and registration transactions into the Learning Management Systems
• Provide technical support to internal and external learners and L&P staff who report difficulty leveraging any of the Learning Systems following established service level agreements. 
• Maintain appropriate records in ADP's CRM systems to ensure proper resolution and when required, timely escalation to appropriate alternate support resources. 
• Manage personal and team queues following established SLAs.
• Create sessions in the learning systems for instructor-led training. 
• Ensure schedules are up to date in the learning systems and aligned with the daily changes of the business. 
• Maintain changes to assigned course instructors, course schedule and course delivery method. 
• Accurately configure and maintain client company and end-user data within learning systems. 
• Proactively communicate this configuration and system usage tips to new clients through system job aids and demonstrations. 
• Manage all aspects of training handout materials including virtual handout availability and ensure supplies for training sessions are available

Skills on Resume: 

• Learning Management Systems (Hard Skills)
• Technical Support (Soft Skills)
• Data Management (Hard Skills)
• CRM System Proficiency (Hard Skills)
• Queue Management (Soft Skills)
• Scheduling Coordination (Hard Skills)
• Communication Skills (Soft Skills)
• Training Material Management (Hard Skills)