LEARNING COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Mai 16, 2025 - The Learning Coordinator excels in customer orientation and provides exceptional customer service, ensuring client needs are met with professionalism and discretion. The coordinator requires strong organizational skills and attention to detail to facilitate effective communication and timely resolution of outstanding issues in a fast-paced environment. The coordinator also has proficiency in office productivity software that supports efficient internal and external communications, while experience with stakeholders addresses people-related challenges effectively.
Essential Hard and Soft Skills for a Standout Learning Coordinator Resume
- Curriculum Development
- Learning Management Systems
- Data Analysis
- Project Management
- Instructional Design
- Assessment Design
- Microsoft Office Suite
- E-Learning Software
- Training Delivery
- Technical Writing
- Communication
- Organization
- Attention to Detail
- Problem Solving
- Adaptability
- Collaboration
- Time Management
- Critical Thinking
- Interpersonal Skills
- Leadership
Summary of Learning Coordinator Knowledge and Qualifications on Resume
1. BA in Communication with 2 years of Experience
- Professional experience working with youth.
- Experience in marketing, sales, or counseling-related areas.
- Supervisory working experience
- Good understanding of the local community and employer base.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Proficient in Microsoft Office Suite with strong proficiency in Excel.
- Ability to effectively relate to trainees and staff at all levels.
- Ability to read, interpret and analyze labor trend studies.
- Must possess and maintain a valid CPR/FA certificate.
2. BA in Education with 5 years of Experience
- Experience in Business, Human Resources, or related fields
- Extensive knowledge of loan, teller, and member service operations/procedures.
- Ability to understand, analyze, interpret, and communicate moderately complex information both orally and in writing.
- Professional, well-developed written and verbal communication skills
- The ability to prepare and deliver formal instruction to individuals or groups ranging in size from one to 30.
- Ability to operate a personal computer with a high level of proficiency in such software applications as Microsoft Office items (Word, Excel, Outlook), internet, and email.
- Ability to operate a fax, calculator, copier, scanner, and other office equipment necessary to perform essential functions of position.
- Ability and willingness to maintain absolute security of highly confidential personal information.
- Familiarity/use and a basic understanding of Cuna Professional Development (CPD) Online learning system.
- Technical aptitude to be able to quickly learn new technologies and implement blended learning solutions.
3. BA in Business Administration with 6 years of Experience
- Experience in a Learning and Development, Onboarding, Customer Experience, or Coordination role.
- Demonstrate excellence in written and verbal communication, organizational skills and program and project management.
- Experience developing and implementing goals and strategies based on broader organization goals.
- Experience building, interpreting, and communicating performance metrics to multiple organizational levels.
- Proven ability to build, execute, manage, and improve programs and projects.
- Experience and proficiency with MS Office.
- A strong focus on internal customers’ needs and satisfaction, with an emphasis on demonstrating a return on investment in training.
- Experience working with cross-functional teams in a global environment.
- Understanding of industry learning trends and future learning programs to help drive innovation.
- Excellent organizational skills, with strong verbal and written communication skills.
4. BA in Learning Technologies with 4 years of Experience
- Ability to deliver exceptional service through tools and processes
- Experience suggesting areas for improvement to support continuous improvement efforts
- Experience with event planning, training logistics, and coordination associated with learning operations is preferred.
- The ability to demonstrate and understand how to work and local activities integrate with other HR functional work and in alignment with HR standards
- A basic understanding of business, financial and organizational factors in HR activities
- Experience with tools to report data, and track and analyze trends
- Proven ability to influence others without having positional authority.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
- Ability to deal with ambiguity and prioritize, manage, and complete projects with tight deadlines.
- Proven ability to influence others without having positional authority.
5. BA in Instructional Design with 3 years of Experience
- Customer orientation and excellent customer service skills
- Strong organization skills, attention to detail, and follow-through to resolve any outstanding issues
- Strong written and verbal communication skills, leading internal communications and external/client communications with detailed support and assistance
- The ability to exhibit discretion, professionalism, confidentiality, and judgment are required.
- The ability to accurately collect information to understand and assess the client’s needs and situation
- The ability to prioritize workload and provide timely follow-up and resolution
- Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, email, fax, Internet Explorer)
- The ability to work effectively in a fast-paced, self-directed team-based, collaborative environment
- Experience with internal and external partners to address people-related challenges
- The ability to understand the short-term and long-term implications of decisions and actions