• Understand global business and cross-business product capabilities and strategic roadmaps.
• Serve as the primary contact between the technology product, engineering, and support groups.
• Deploy product roadmap guidelines with standard artifacts, best practices, and adoption metrics.
• Facilitate product strategy, investment, and roadmaps at portfolio and cross-portfolio levels.
• Identify product roadmap alignment and dependencies across products and portfolios.
• Administer product portfolio budget planning and analysis, including capital expenses.
• Coordinate strategic intake and demand planning for program, change, and specialists.
• Lead the portfolio of initiatives serving as the primary program manager, leading a matrix team.
• Maintain product inventory from initial adoption through ongoing refresh cycles.
• Assist in defining and deploying product and support framework, including best practices and lessons learned.
• Collaborate to promote a product culture, including thought leadership, team building, and customer-centricity.

Skills: Business Strategy, Roadmap Management, Cross-Functional Collaboration, Program Leadership, Budget Analysis, Demand Planning, Lifecycle Management, Product Culture

• Direct work and manage Program Managers, Scrum Masters, Project Managers, and Business Analysts.
• Build a high-performing team through strong communication, team involvement, talent development, and effective leadership.
• Provide oversight, leadership, and manage the execution of a portfolio of technology initiatives.
• Build and manage relationships with internal partners at the portfolio level and beyond.
• Communicate and collaborate effectively across multiple levels of business and technology leadership and teams.
• Manage project interdependencies, critical path, milestones, and deliverables to ensure successful outcomes.
• Work with stakeholders to align the portfolio roadmap to the enterprise strategy and facilitate the utilization of OKRs and KPIs to measure results.
• Report on portfolio-level metrics.
• Deliver a roadmap of initiatives focused on the reduction of technology debt.
• Engage fully with the business line and own and deliver all strategic initiatives at the project, program, and portfolio level.

Skills: Team Leadership, Portfolio Management, Stakeholder Engagement, Strategic Alignment, Cross-Functional Communication, Dependency Management, Metrics Reporting, Technology Roadmap

• Define and implement portfolio management policies and processes to support fact-based decisions on projects and resource utilization.
• Develop portfolio metrics, dashboards, and reports that accurately forecast resource utilization and capacity.
• Develop reports for executive management with meaningful IT portfolio metrics, status, and resource utilization.
• Facilitate the annual and quarterly IT portfolio planning process to ensure projects and initiatives align with the organization’s strategic goals and are prioritized accordingly.
• Define and maintain the resource pool with regard to availability and skills.
• Understand, evaluate, and manage risks to the IT portfolio.
• Facilitate discussions and activities regarding IT project funding, resourcing, and prioritization to ensure maximum value delivery and strategic alignment.
• Work with vendors to resolve issues and support new releases to the platform, including end-to-end testing.
• Manage and administer the Workfront management tool on a day-to-day basis, including reporting capabilities and workflow.
• Prepare and review IT portfolio project forecasts and produce high-level roadmaps.
• Identify mid- to long-term resource demands and address any gaps.
• Collaborate with delivery and portfolio teams to establish the need for internal and external IT resources.

Skills: Portfolio Governance, Resource Management, Executive Reporting, Strategic Planning, Risk Management, Funding Prioritization, Vendor Management, Tool Administration

• Collaborate in multiple streams to ensure all technology-portfolio contracts are at an optimal state by conducting technical analysis and reviewing commercial contracts.
• Collaborate with the Finance Team and Senior Tech Management on annual business plans and quarterly budgets.
• Broker consensus on Ts&Cs together with legal teams and key stakeholders.
• Build and develop policies from scratch to ensure an optimal IT Portfolio (Onboarding/Offboarding, Maintenance, Portfolio review, etc.).
• Mentor key stakeholders on best practices for managing the IT Portfolio and ensure a continuous improvement process.
• Develop and manage engagement with key stakeholders.
• Manage and address vendor quality and performance (SLAs).
• Identify and remediate untapped potential, such as underusage and service consolidation.
• Proactively seek strategic and pragmatic solutions to capacity constraints.
• Work closely with delivery leads and Project Managers to plan and forecast resources required to assess demand and deliver the portfolio.
• Support the Resource Capacity Manager in the maintenance of the Technology Division organisational structure charts, location trackers, and IT recruitment processes.

Skills: Contract Management, Financial Planning, Policy Development, Stakeholder Engagement, Vendor Performance, Process Improvement, Capacity Planning, Resource Forecasting

• Coordinate, facilitate, and manage the intake and disposition of all IT projects into the IT Portfolio.
• Facilitate the prioritization process by ensuring appropriate project details, evaluation against defined criteria, and interaction with the business through the IT Steering Committee.
• Facilitate the alignment of approved, prioritized projects to the software release schedule based on development tasking and other criteria.
• Develop and produce reports on the overall status of active projects in the portfolio, as well as the IT product and release roadmaps.
• Consolidate and manage individual project status reports in a document repository and ensure visibility into critical projects.
• Identify projects requiring additional information or decisions and facilitate discussions to ensure timely and adequate response and resolution.
• Analyze portfolio data and identify gaps or challenges in resource allocation, project completion, alignment to strategy, or other critical metrics.
• Develop and maintain process documentation and training materials.
• Ensure adherence to software development process gates.
• Establish KPIs and supporting metrics for project management and produce regular reports.
• Identify and implement improvements to portfolio management and tracking.

Skills: Project Intake, Prioritization Management, Release Alignment, Portfolio Reporting, Data Analysis, Process Documentation, KPI Development, Continuous Improvement

• Hire, train, and develop a team of IT Program Managers.
• Measure, monitor, and maintain the team’s ability to meet or exceed KPIs.
• Develop and manage IT projects from initiation to completion, including scope, timeline, hardware procurement, resource allocation, and execution, while coordinating closely with field teams.
• Act as an escalation point for the portfolio and project stakeholders to manage risks, develop mitigation plans, and maintain a path to green throughout the project.
• Own updates and documentation regarding hardware and equipment standards to ensure compliance and proper procurement.
• Proactively manage change control, communicate scope impacts, identify risks and issues, and devise contingency plans.
• Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestones, tasks, and project health data in the PPM tool.
• Provide frequent on-site monitoring of installation schedules and vendor quality, inspect facilities per established standards, and ensure proper follow-up.
• Update or create documentation for processes critical to successful project implementation.
• Identify opportunities to streamline deployments, share best practices with peers and leaders, and implement continuous improvement actions regularly.

Skills: Team Development, KPI Management, Project Execution, Risk Mitigation, Standards Compliance, Change Control, Dependency Management, Continuous Improvement

• Lead the oversight and management of the portfolio of IT projects and programs within the Enterprise IT Services (EITS) environment of Integrated Service Providers.
• Ensure proper planning, schedule management, cost management, quality management, and risk management across the portfolio through the implementation and execution of standard processes, procedures, reviews, and compliance assessments.
• Communicate with EITS Customers and EITS Governance Forums on activities in the EITS environment, including cross-project resource issues and dependencies.
• Deliver project and program management support for projects that cross Integrated Service Providers.
• Manage the Project Portfolio Management System as the single source of information regarding all projects for the EITS environment amongst the Integrated Service Providers.
• Ensure that all project data, such as issues, risks, costs, schedules, and dependencies, resides in the system.
• Identify issues throughout the lifecycle of a project to keep delivery on track.
• Interface with and partner with key management-level decision makers to refine the current global IT infrastructure support environment.
• Provide leadership to bring continuous innovation and corporate capability to the customer to accomplish their mission.
• Participate in corporate growth activities.

Skills: Portfolio Oversight, Process Implementation, Risk Management, Stakeholder Communication, System Administration, Issue Resolution, Infrastructure Leadership, Continuous Innovation

• Centralize and facilitate demand intakes, baselines, and governance gates.
• Drive portfolio management processes to ensure strategic alignment on technologies and goals.
• Develop reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success and visibility into areas struggling with scope, schedule, resources, or budget.
• Collaborate to develop, manage, and optimize portfolio, program, and project management methodologies and disciplines.
• Socialize and coach the IS team members on the utilization of portfolio tools and processes.
• Coach others on project management practices.
• Facilitate and confirm resource and budget planning with IT teams on new demands and partner to sequence projects into the portfolio.
• Produce Global IT Program roadmaps and develop a program to track and socialize budgets and dependencies.
• Identify dependencies and critical paths and develop processes to maintain dependency tracking between product roadmaps and projects in collaboration with management and project managers.
• Improve and streamline the portfolio and project lifecycle by working closely with leadership, user base, and tools teams.
• Identify and resolve problems by often anticipating issues before they occur or grow, developing and evaluating options, and implementing solutions.
• Analyze and optimize the configuration of the portfolio tool set to create added functionality.
• Analyze project risk profile and balance at the portfolio level.
• Drive capacity planning for initial and ongoing identification of resource needs and scheduling to support critical portfolio decisions.
• Evaluate and identify areas for improvement in the project and program lifecycle, and develop analyses and reporting to target and monitor improvement trends.

Skills: Demand Management, Portfolio Governance, Metrics Reporting, Methodology Development, Coaching & Mentoring, Budget Planning, Dependency Tracking, Capacity Planning

• Project management experience within a technical organization.
• Experience with complex IT projects and involvement in technical design, execution, and testing.
• Experience in creating GANTT charts.
• Experience working with PMOs.
• Proven success in contributing to a team-oriented environment.
• Proficient with PPM tools, MS Project, Microsoft Word, Excel, and PowerPoint.
• PMP (Project Management Professional) Certification from the Project Management Institute.
• Experience in working with Master Black Belts, Black Belts, and/or Green Belts.
• Understanding of SDLC and DevOps methodologies for continuous integration and delivery.
• Familiarity with regulatory compliance (e.g., GDPR, HIPAA, SOX) in technical project execution.
• Good conflict resolution and negotiation skills for managing stakeholder expectations and team dynamics.
• Proven leadership ability with interpersonal, problem-solving, presentation, and facilitation skills.

Qualifications: BS in Information Technology with 5 years of Experience

• Experience in managing supplier accountability and performance, as well as integrating systems, which may involve multiple systems and suppliers. 
• Experience implementing supplier governance frameworks and ensuring compliance with SLAs.
• Track record of successfully transitioning from legacy systems to modern platforms with minimal disruption.
• Experience in managing cross-vendor collaboration for complex IT ecosystems.
• Familiarity with risk-sharing models in supplier partnerships.
• Knowledge of performance measurement frameworks for vendor evaluation.
• Can take a structured approach to project delivery and work to clear timelines, ensuring that both stakeholder expectations and IT standards are met.
• Must be able to effectively communicate complex concepts with suppliers, co-workers, and management, both verbally and in writing. 
• A strong team player with excellent planning and organisational skills.
• Strong analytical skills, along with technical acumen.
• Must balance a self-motivated, independent work ethic with the desire to train and assist others. 
• Must have organisation, prioritisation, attention to detail, and the ability to work under pressure.

Qualifications: BA in Business Administration with 9 years of Experience

• Experience in managing projects at small to medium-sized enterprises at a leadership level.
• Extensive IT experience at a manager level, ideally within the apparel sourcing/retail supplier/production management industries.
• Good knowledge of IT processes, hardware, and software, having developed their career in IT from a junior level.
• Experience in managing sizable projects with a variety of platforms and technologies.
• Solid Web-based system development/industry technologies.
• Experience with Visual Studio 2008/2010, Team Foundation Server, .NET Framework, C#, ASP.NET, DHTML, XML, AJAX, MS SQL Server, and Crystal Reports.
• Ability to lead, drive, and deliver projects on time and strong stakeholder management, including on-offshore stakeholders, vendors, and at all levels within the business.
• Good knowledge of all aspects of systems development and Software Development life cycle (SDLC) approaches (Waterfall & Agile/Scrum or Hybrid approaches).
• Proven track record in establishing IT governance and compliance controls in fast-paced industries.
• Awareness of IT cost optimization strategies and vendor licensing models.
• Ability to mentor junior IT talent, building pipelines of future technical leaders.
• Creative problem-solving skills for balancing limited SME resources with enterprise-grade solutions.
• Excellent communication and interpersonal skills with confidence to lead and empower the IT department to transform and adopt new and innovative ways of working.

Qualifications: BS in Computer Science with 12 years of Experience

• IT experience, preferably in the Insurance or Financial sector.
• Experience in project/portfolio management in a large corporation environment.
• Proven success in delivering enterprise-level system upgrades and process automation.
• Hands-on experience in vendor/third-party risk management for financial services technology.
• Experience building portfolio dashboards and reporting frameworks for executive decision-making.
• Knowledge of regulatory frameworks impacting IT in financial services (e.g., SOX, GDPR, PCI DSS).
• Familiarity with portfolio planning tools (e.g., Planview, Clarity PPM).
• Understanding of IT disaster recovery and business continuity planning.
• Knowledge of ServiceNow and Jira.
• Strong skills in Microsoft Excel, Word, and PowerPoint.
• Ability to plan, organize, prioritize work, and handle multiple projects and deadlines in a complex business environment.
• Excellent interpersonal and communication skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences.

Qualifications: BA in Economics with 8 years of Experience

• Ability to lead and motivate others, demonstrating empathy and knowledge of personality types.
• Familiar with project management methodologies (e.g., PMI and agile).
• Demonstrated sensitivity to working in an entrepreneurial environment and to interacting with senior leadership.
• Exceptional verbal and written communication skills with executive leadership.
• Expertise in setting and managing stakeholder expectations.
• A distinctive blend of business, IT, financial, and communication skills, because this is a highly visible position with substantial impact.
• Effective influencing and negotiating skills in an environment where this role may not directly control resources.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.
• Demonstrated ability to develop and execute a portfolio plan that ensures that the right people are in the right place doing the right things at the right time.
• Exceptional leadership skills, with the ability to develop and communicate the portfolio objectives, inspire and motivate staff, and maintain alignment with the business strategy.
• A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
• Appropriate experience in using PPM technology.

Qualifications: BA in International Business with 10 years of Experience

• Experience managing large and complex project portfolios, including managing Project Managers and other team members directly.
• Relevant technology domain knowledge, such as Software Development and Infrastructure Design.
• Proven track record of providing leadership and enabling growth.
• Experience in the relevant business domain (Airport, Accounting, Ground handling, etc.).
• Proven track record of delivery through all stages of the project lifecycle.
• Experience in Quality Assurance and Quality Control methodologies.
• Experience with business user or external client management, communication, negotiation, and facilitation skills.
• Proven track record of managing external suppliers and resources.
• Good time management and prioritization abilities under tight deadlines across multiple concurrent projects.
• Strong negotiation, facilitation, leadership, and motivational skills.
• Good decision maker who inspires teams to deliver.
• Energy to work in a complex, fast-moving environment.

Qualifications: BA in Communications with 11 years of Experience

• Proven experience in managing complex project portfolios within a portfolio delivery environment, demonstrating successful delivery of large-scale, cross-functional technology initiatives.
• Strong track record in end-to-end project and program management, including planning, execution, risk management, and benefits realization.
• Expertise in Delivery Management and Project Leadership, with the ability to drive alignment across business and technical teams.
• Demonstrated ability to contribute to and influence IT strategy through technology thought leadership and innovation.
• Solid experience managing project and portfolio financials, including budgeting, forecasting, and P&L responsibility.
• Ability to align financial planning with strategic goals and optimize return on investment across technology initiatives.
• Strong understanding of enterprise technology ecosystems and application lifecycle management.
• Experience in managing and integrating technology platforms across business functions.
• Knowledge of business operations, preferably within the retail or related industries, enabling effective translation of business needs into technology solutions.
• High competency in analytical thinking and structured problem-solving in complex, fast-paced environments.
• Working knowledge of IT Implementation methodologies such as CMM/CMMI and IT Service Management best practices (e.g., ITIL Foundation).
• Familiarity with project management standards and frameworks (e.g., PMI, PRINCE2, or equivalent certifications).
• PMP, PgMP, or equivalent project management certification.

Qualifications: BS in Data Science with 13 years of Experience

• Industry expertise in oil & gas, mining, transportation, utilities, energy, natural resources, or telecom.
• Proven experience implementing enterprise software in client-facing consulting roles, including leading services project teams or equivalent roles.
• Strong process orientation with the ability to analyze, design, and optimize complex processes and solve multifaceted problems.
• Track record of leveraging service delivery to evaluate, introduce, and scale new service offerings with measurable business outcomes.
• Skilled in developing scalable, repeatable service offerings using structured implementation methodologies.
• Successfully led large, complex projects involving multiple workflows, deliverables, resources, and stakeholders.
• Proficient in tracking, measuring, and reporting on key project metrics, milestones, and objectives.
• Experience in evaluating competitive landscapes, market opportunities, regulations, and customer needs to shape strategic plans.
• Knowledgeable in operational efficiency and process automation in service design and delivery.
• Adept at engaging customers, project teams, and internal stakeholders across all levels and departments.
• Solid understanding of system architecture, platforms, database design, and SQL.
• Familiar with PowerPlan’s Core Accounting suite (Project Cost Management, Project Accounting, Unitization, Asset Accounting) through hands-on implementation or support.
• Deep knowledge of ERP systems and financial accounting processes (GL, AP, AR, FA, Project Accounting, Close, Budgeting).
• Practical experience with capital projects, capital budgeting, fixed asset accounting, or business tax software.
• Strong analytical, problem-solving, and troubleshooting skills with high attention to detail.
• Excellent organizational, time management, written, and verbal communication skills.

Qualifications: BA in Business Administration with 16 years of Experience