• Defines new and existing team member educational needs
• Presents and makes recommendations regarding course design, technology, and appropriate instructional delivery options (i.e., classroom course, e-learning, virtual conference, desk-side, etc.)
• Designs educational programs according to adult learning and instructional design best practices in alignment with the established objectives
• Incorporates iterative feedback from the business department(s) for whom the education is being designed and ensures that deliverables and timelines are met
• Supports e-learning development and other technology-based learning initiatives
• Ensures that all educational programs have defined learning objectives, accurate and complete content, and are documented according to standards
• Completes all research, writing and design instructions associated with each educational program, including learner manuals and facilitator guides for instructor-led classes
• Provides comprehensive "train the trainer" sessions for all trainers who will be presenting the material
• Provides trainers with explanations of updates as they arise, including new "train the trainer" sessions
• Develop engaging and effective e-learning courses that use graphics, videos, simulations, and animations

Skills: Needs Analysis, Course Design, Adult Learning, E-Learning Development, Content Accuracy, Instructional Writing, Trainer Support, Multimedia Design

• Assists in the conversion of instructor-led training programs to virtual solutions
• Maintains and updates existing e-learning courses
• Integrates visual, video, and audio technology into the course development process, ensuring they are optimized for performance
• Ensures consistency and adherence to department e-learning design standards (branding guidelines, accessibility requirements, imagery, etc.)
• Maintain digital files in a central and easily accessible location for editing and storage and ensure the online learning catalogue is up to date
• Observes educational programs created periodically to assess the effectiveness of programs, as well as potential areas for improvement using levels 1-4 of the Kirkpatrick Model
• Engages in professional two-way dialogue with trainers on the delivery of educational programs, as it applies to the content and flow of the programs
• Establishes periodic meetings with key departments to evaluate satisfaction with existing offerings and to explore ideas for new or enhanced training opportunities
• Documents and acts on feedback provided by the departments while maintaining a positive working relationship with those departments

Skills: Virtual Conversion, Course Maintenance, Media Integration, Design Standards, File Management, Program Evaluation, Trainer Collaboration, Feedback Analysis

• Consult with Learning Consultants and Subject Matter Experts to conduct needs analyses for the development of overarching training goals, requirements, and specific objectives to develop synchronous and asynchronous learning solutions
• Leveraging agile design techniques, develop text, graphics, animations, simulations, and assessment instruments for training solutions
• Independently creates and manages development timelines and milestones to ensure all requirements are met to achieve project deliverables
• Promote an environment that supports diversity and reflects the M&T Bank brand
• Proactively contribute to the achievement of the strategic and operational objectives
• Apply instructional design methodologies and adult learning principles
• Develop learning materials and resources for online educational courses
• Utilise high-level interpersonal and communication skills to collaborate with subject matter experts 
• Develop and review educational resources and online content
• Coordinate the project management of learning solutions, and work within tight timeframes, individually and as a team member, to achieve work unit goals
• Proof and edit submissions from subject matter experts and other team members, ensuring suitability for the defined target audience
• Contribute to writing and editing content of administration and marketing materials

Skills: Needs Analysis, Agile Design, Content Development, Timeline Management, Instructional Design, Online Learning, Project Coordination, Content Editing

• Empower learners to excel in their roles by producing effective training materials and e-learning
• Partner with experts to gain a deep understanding of the subject matter
• Collaborate with other teams to simplify and visualize technical information
• Effectively collaborating and influencing global partners and subject matter experts to deliver results in a complex and ever-changing work environment
• Creating supporting multimedia
• Driving and managing implementation planning and effective deployment of the final learning solution
• Defining and implementing the project evaluation plan
• Leading regular communication and driving accountability for quality and performance to schedule milestones across multiple projects
• Understanding the current Learning and Development landscape, tools and best practices to challenge the status quo for delivering innovative solutions
• Using data insights and analysis to drive, modify, sustain and create future learning
• Using human performance improvement and analysis to clarify and understand complex business problems and use critical thinking to identify and influence solutions to close business performance gaps

Skills: Training Development, SME Collaboration, Visual Communication, Multimedia Creation, Project Deployment, Evaluation Planning, Data Analysis, Performance Improvement

• Collaborate with and support faculty to design/redesign in-person, online, and hybrid courses
• Provide consultation to faculty to review course content and identify innovative activities that support learning outcomes and opportunities for enhancements
• Apply best practices and knowledge of instructional design and adult learning theory to the strategy, design, and delivery of course offerings
• Assist in the creation of online activities, modules, and assignments
• Utilize multimedia technology and authoring tools, including on Apple platforms, to develop interactive and engaging online content
• Provide assistance and troubleshooting as it relates to course setup, course instruction, learning management system features, captioning and live and recorded class sessions
• Prepare technology resources and support documents
• Establish and maintain communications with the School faculty and staff
• Plan, coordinate and conduct professional development and training sessions for students, faculty and staff
• Provide one-on-one and group consultations with faculty to assist faculty in all aspects of teaching including aligning learning outcomes with assessments, using third-party tools, and incorporating innovative and evidence-based pedagogies
• Promote inclusive pedagogy and universal design in learning
• Provide orientation, training, and support to faculty and other course authors who are new to online/hybrid course development and delivery
• Collaborate with faculty, SON IT, and other stakeholders to select and integrate appropriate instructional technology
• Coordinate with the School of Nursing IT to purchase and install equipment and software
• Support the assessment and utilization of technical systems and equipment
• Provide leadership on projects related to course design and alignment with standards/guidelines as well as the school transition to a new learning management system (LMS)
• Stay current with recent research, trends, and advancements in pedagogy, educational technologies, and other related issues
• Monitor and test current and innovative technologies and pedagogical strategies and appropriately apply them
• Consult and collaborate with instructional design peers and others across the University

Skills: Course Design, Faculty Consultation, Adult Learning, Online Content, LMS Support, Professional Development, Inclusive Pedagogy, Instructional Technology

• Apply proven instructional design theories, practices and methods
• Leverage adult learning principles to design and build engaging talent development solutions including live training programs, public presentations, and online courses
• Effectively present and facilitate including the use of audio, visuals, online, and other technologies
• Build role-based curriculum and assessments
• Evaluate the effectiveness of training curricula, materials, and programs in light of business objectives
• Keep the L&D manager informed of all business line priorities by utilizing and completing the required documentation
• Complete all other tasks in a timely and in the service levels agreed upon
• Participate and lead in various business line meetings to partner, create collaboration, transparency and identify training needs
• Partner with leadership and adjust or be flexible in priorities, responsibilities and focus based on learning and development projects and support
• Strategically guide product education, build engagement with learners via various interactions from professional learning events to eLearning curriculum
• Support building out the Shared Services Learning Community (on LMS) to engage and educate learners across all segments
• Develop engaging learning experiences and enhance existing ones
• Create Learning Paths for learners and their internal team roles
• Design, support and manage Instructor-led Training both virtual and/or in-person sessions via Learning Management System
• Integrate survey solution, build and run surveys for all stages of the customer education journey, from capturing training needs, feedback on existing courses and material, to capturing desired content and sessions from learners
• Provides experience, support and review of training materials designed by other instructional designers to ensure consistency and branding across all eLearning and training materials

Skills: Instructional Design, Adult Learning, Facilitation, Curriculum Development, Training Evaluation, Collaboration, LMS Management, Learning Paths

• Design and manage a global training portfolio, which mainly consists of training on in-station processes, soft skills, customer promotions and product knowledge
• Build and design engaging global e-learning interventions that will help frontline employees maximize their performance, enhance business KPIs and drive customer satisfaction
• Identify training needs and ensure the right balance between frontline employee and business needs, which translates into relevant training intervention using instructional design methodologies
• Develop further and enhance the existing onboarding programs and journey for new-hires to build their knowledge and integrate them into the team to hit the sales floor confident and operational in no time
• Work closely with different departments and SMEs to support training delivery and ensure training impact measurement
• Support local teams in localizing global content with clear, effective, and timely communication by creating toolkits for a smooth execution
• Review and analyze feedback of learning portfolio by learners, trainers and business stakeholders to measure training impact
• Conduct quality assessment of local training materials to ensure consistency and quality of content according to the training governance model
• Ensuring that relevant compliance and mandatory regulatory needs are translated into digestible training content and activities
• Provide coaching and development to local trainers to implement instructional design methodology in the content design process

Skills: Global Training, E-Learning Design, Needs Analysis, Onboarding Programs, SME Collaboration, Content Localization, Impact Evaluation, Trainer Coaching

• Definition, documentation and successful completion of a training needs
• Deliver online training and communication materials for internal and external audiences
• Initiate and maintain relationships with key internal and external stakeholders
• Prepare, communicate, action and monitor training and communication deliverables
• Build relationships to analyze training needs of specific departments and/or the company as a whole, and customize instructional strategies to offer appropriate training solutions, including best practices based on both behavioral and cognitive sciences
• Apply ID development approaches, establish learning objectives, and construct assessment measures to evaluate training impact, all in an effective and thoughtful manner
• Determine an appropriate visual communication design strategy for training deliverables to enhance team member learning experience and add value to customer learning programs
• Design and develop learning content together with Subject Matter Experts in a variety of formats such as eLearning, micro-learning, gamification, training materials, virtual classroom, and instructor-led training
• Collaborate within the Learning and Quality team, LOB Stakeholders, partners and resellers to explore new learning approaches and alternative technologies to facilitate ongoing improvements
• Conduct learning analysis and identify the audience and unique learning needs and requirements for the programs to enable program design
• Work with external vendors on design and development of projects to learning outcomes and in line with the look, feel and narrative of other learning across the business
• Manage the relationship throughout the project
• Conduct high-level and detailed learning design specifying the outline of the learning objectives, content as well as delivery, measurement and sustainment plans, etc.
• Develop content (face-to-face classroom, virtual classroom, digital) as per design
• Stays up to date with learning innovations and best practices

Skills: Training Needs, Online Delivery, Stakeholder Relations, Instructional Strategy, Assessment Design, Visual Communication, Content Development, Learning Innovation

• Analyze and communicate the metrics of learning effectiveness
• Provide feedback and recommendations for ongoing improvement to management
• Partner with subject matter experts to distill complex information and create solutions relevant to meet the identified needs of associates
• Apply tested instructional design practices to lead the development of performance and knowledge retention assessments
• Create compelling course content and engaging learning experiences that enhance knowledge, retention and enable knowledge transfer for both instructor-led and virtual-based training
• Prepare team members to facilitate in-person and virtual training sessions for new and tenured employees
• Possess superior interpersonal, writing and communication skills enabling interfaces with all levels of the organization and stakeholders
• Work independently in managing multiple training projects to reach expected outcomes
• Leverage decision-making skills, critical thinking and reasoning
• Coach and mentor instructional design colleagues 
• Engaging in active, ongoing research and maintaining a high level of knowledge in eLearning best practices
• Adding new features and functionality to online learning by learning and utilizing new technology and software applications that enhance the learning output
• Developing and producing content that meets the needs of the Learning community (currently Collections, Customer Care, and Fraud)

Skills: Learning Metrics, Process Improvement, SME Collaboration, Assessment Development, Content Creation, Facilitation Support, Project Management, Technology Adoption

• Drive requests for instructional design, following the ADDIE model
• Work with Subject Matter Experts (SMEs) on analyzing learning objectives, target audience, delivery method, etc.
• Deliver content on a monthly deadline
• Support translation of content, done externally
• Support training evaluation to improve existing offerings
• Identifies a solution or multi-faceted solutions to address business needs and/or improve performance
• Builds strong partnerships with Subject Matter Experts (SMEs) and engages stakeholders 
• Design effective learning resources that map to measurable learning outcomes
• Incorporates technology and adult learning theory to broaden the appeal of new and existing solutions, educational games, gamification, animations, simulations, etc.
• Produces strategic, scalable learning solutions that meet customer expectations and align with strategic business goals
• Partners with teammates to implement new training (e.g., test functionality, develop course descriptions)
• Continually seeks ways to enhance the value of learning solutions for customers
• Seeks out new tools and information to increase the appeal of courses
• Partners with the team on continuous improvement initiatives

Skills: ADDIE Model, SME Collaboration, Content Delivery, Training Evaluation, Stakeholder Engagement, Learning Resources, Gamification Design, Continuous Improvement

• Project management of online training development
• Work directly with content experts to design new online trainings and to convert existing curricula to appropriate formats
• Involve researching and writing new content and designing interactive elements
• Review existing content (e.g., slides, written materials) and provide feedback from an instructional design and adult learning viewpoint
• Coordinate with the E-Learning Team in the production process for online learning activities and products
• Conduct literature reviews before training development
• Participate in relevant University equity, diversity, and inclusion activities
• Contribute to efforts by actively participating in committees or specific efforts
• Adopt and implement revised processes into work practices, and champion equity, diversity, and inclusion across the organization
• Collaborate with training management, service engineering, service operations, and field service employees to define training needs and design courses to meet those needs
• Assess Global Services training needs to support new and existing products, employing Job Duty Task Analysis (JDTA) data and thorough needs analysis to identify critical knowledge, skills and abilities
• Coordinate and lead JDTA sessions for global New Product Introductions (NPIs)
• Determine instructional and delivery strategies and leverage technology (ex, augmented reality, virtual machine) and distance learning applications, to deliver state-of-the-art training
• Lead development of various types of technical training (classroom, synchronous distance learning, e-Learning and on-the-job training), following a structured process
• Create project plans and execute according to schedule
• Design, create, and implement assessments that measure training effectiveness

Skills: Project Management, Content Design, Interactive Learning, Content Review, E-Learning Production, Needs Analysis, Technical Training, Assessment Design

• Support the Technical Training Director for designing learning path strategies and modern user experience in the field of digital training and for the professional preparation of BUAM employees and customer training learning content and assessments
• Plan and create a dynamic and modern digital learning experience, applying proven didactical methodology
• Write a creative storyboard by transferring complex product and scientific knowledge into customer-oriented, engaging and user-friendly digital training
• Work collaboratively with internal partners, independently and with external content developers to create, concept and implement the future digital training experience of GF Piping Systems
• Collaborate with VR specialists, other Instructional Designers and external partners to harmonize and align the future digital training experience of GF Piping Systems
• Work with the Global Marketing and Communication team and company brand guidelines to ensure all content meets GF's brand and messaging standards, and governance is implemented for future digital learning production
• Work closely with product management, Sales Enablement and business development teams to keep up to date with innovations and the product development roadmap
• Ensuring learning needs for new product capabilities are assessed and addressed to achieve excellence in the GF PS Academy
• Works with Leadership and peers to design, support, and maintain strategic initiatives including new program development, program evaluation, course maintenance, and process documentation
• Works independently, with SMEs, or with guidance from peers or Leadership to design, develop, and support educational programs, including eLearning, classroom training, virtual training, media, and other learning support materials
• Partners with peers to effectively contribute to all phases of training development including content development, release, support, evaluation, and the revision cycle
• Establishes, influences, and communicates guidelines and recommendations for process and procedure related to instructional design, content development, and project management
• Provides quality assurance on developed content
• Supports SMEs and peers in user experience and eLearning software/media tools
• Plans work, monitors progress, and documents project issues through an online project management tool
• Keeps abreast of new and developing trends in training and adult learning and applies them to Learning Design initiatives

Skills: Learning Pathways, Digital Learning, Storyboarding, Content Collaboration, Brand Alignment, Product Knowledge, Program Evaluation, Quality Assurance

• Review existing process diagrams for accuracy
• Compare old process material to new processes
• Update the process diagrams to follow the new processes
• Review and train team members on the new process diagrams
• Use new process materials to create training documents for the accounting and finance team
• Use systems such as Visio or Micro
• Develop interactive online learning content that is published on an online learning platform
• Translate technical content into relevant and effective learning experiences
• Work closely with the technical trainers, learning and content experts to develop and update a catalogue of face-to-face trainings, webinars and e-learning courses
• Advise and train subject matter experts in content creation
• Support the development of the certification programme

Skills: Process Analysis, Diagram Updates, Training Documents, E-Learning Development, Content Translation, SME Training, Catalog Management, Certification Support

• Support Sales Enablement to communicate the (digital) learning approach, design and development function
• Work cross-functionally with North American and European Sales Leadership, Channel Sales, Product Management, Product Marketing Management, Marketing and Enablement to understand and deliver Sales and Channel Partner training requirements
• Learning content analysis, course design and development
• Manage the creation of high-quality learning modules to provide sellers with product information and sales narratives that align with ChargePoint's business priorities
• Storyboarding and building of the (digital) learning assets such as (Virtual) Classroom Training, e-Learning, Mobile Learning, Learning Video, Learning Games, Learning Performance Support, Work Instructions, Quick Reference Guides, among others
• Create and design instructor-led and on-demand learning modules such as e-learning programs, podcasts, videos, webinars, articles, and e-learning modules
• Assist the Enablement team with the creation and maintenance of learning tracks and assessments
• Deploying/publishing of the (digital) learning assets to both internal sales and Channel Partner Sales
• Assist with the organization of content for the full life-cycle of the training
• Assist with creating messaging to drive attendance to live training, positioning and other events to ensure the effectiveness of the training
• Summarize and share data through regular reports and presentations to the sales leadership team
• Maintain weekly updates to the sales team on cross-functional information salespeople need to know

Skills: Sales Training, Cross-Functional Work, Content Development, Storyboarding, Digital Learning, Learning Tracks, Content Deployment, Data Reporting

• Analyzes, designs, develops, implements and evaluates learning programs
• Maintains existing learning programs including courses offered through the Corporate Learning Management System
• Designs and recommends customized learning paths for employees and business partners
• Participates in the research and implementation of industry best practices for the development and delivery of learning programs
• Works with the Design and Digital Media team to design and develop online learning programs
• Works with the Training and Development Support Clerk to ensure course materials and logistics are ready for courses
• Responsible for ensuring certification requirements are included in course design
• Reviews and analyzes course evaluation data to measure the effectiveness of training programs
• Conducts the delivery of learning programs
• Assists with the planning and implementation of the Knowledge Management Plan under the direction of the Senior Instructional Designer
• Develops and implements project plans that follow project management methodology
• Organizes and schedules resources according to the project plan
• Coordinates the involvement of other functional areas and subject matter experts in the development of training programs
• Builds and maintains effective working relationships with employees, business partners and external stakeholders
• Liaises with internal and external organizations to support all front-line training-related issues and learning gaps

Skills: Program Development, LMS Management, Learning Paths, Best Practices, Online Learning, Certification Design, Course Evaluation, Project Planning

• Work with MOT and broader marketing teams to identify/assess content opportunities and gaps and develop a prioritized plan of action
• Develop a system to track documentation
• Maintain document control files
• Conduct audits of current processes, determine success metrics, analyze results, and take action
• Develop technical and non-technical documents to onboard new marketers to Autodesk
• Distribute documentation and/or ensure it’s posted to be readily accessible to marketers
• Assist in cataloging and controlling technical documentation
• Help troubleshoot / resolve / train end user questions / needs
• Contributes to setting up the project-specific databases and processes
• Contributes to writing the project-specific document management plans
• Understands the project-specific document management plan and executes as well as promotes its contents
• Adheres to company and project quality requirements
• Promote departmental improvement/development

Skills: Content Assessment, Document Control, Process Audits, Success Metrics, Onboarding Docs, Catalog Management, User Support, Quality Compliance

• Collaborate with internal and external Subject Matter Experts (SMEs) for content and facilitation techniques to meet customer requirements
• Design accurate, relevant, and engaging learning exercises for Cohort activities
• Seek and evaluate problem-solving and user-focused design information, materials, and methods to match specific organizational needs as outlined by management and adapt them to use in the execution of events
• Develop and prepare lean design facilitator materials for use in Incubator events
• Develop facilitator and Cohort training briefs,
• Facilitate design sessions, leading Cohort members from problem identification to solution fit, and coordinate with mentors and stakeholder organizations
• Lead instruction on the use of design tools, resolve team conflict, assist in the development and implementation of action plans and technical documentation, and conduct follow-up post-event
• Teach lean design skills including lean canvas, storyboard, idea generation, prioritization techniques, problem statement identification, rubrics, balanced scorecards, customer profiles, and related topics
• Collaborate with operational teams to develop viable solutions that meet the requirements of customers and users
• Conduct research for discovery on the latest facilitation strategies and lean design methodologies
• Continuously identify opportunities for improvement for the facilitation of lean design tools
• Conduct training on Agile methodologies and oversee the development of Agile teams to ensure effective outcomes for customer organizations
• Provide consulting, coaching, and training on Agile practices with a focus on continuous improvement
• Identify best practices, facilitate effective exercises, and implement productive visual progress tracking mechanisms to guide and energize Agile methodologies across customer organizations
• Coach and mentor customer organizations to facilitate Agile adoption and maturation
• Assist with technical studies and analyze current and future requirements
• Provide general support to the team and customers

Skills: SME Collaboration, Learning Design, Facilitator Materials, Design Sessions, Lean Tools, Agile Training, Continuous Improvement, Coaching Support

• Tackle any phase of development required in the process of bringing training experiences to life, from the beginning stages of consulting with clients and developing the training strategy to writing and developing scripts and other training materials, to QA, final design, and delivery
• Provide consultative guidance to clients when gathering project requirements as well as during the entire project lifecycle
• Design and develop learning solutions that include communications, eLearning, virtual/classroom instructor-led training, and other materials
• Visualize how the client’s vision and objectives can be realized
• Develop design documents that detail all deliverables in the training strategy
• Write communications and compelling content infused with engaging user activities
• Proficiently use Microsoft Word and PowerPoint for developing content
• Work independently on assigned projects while also effectively collaborating with subject matter experts, project managers, other instructional designers/writers, graphic designers, and interactive developers to bring the training strategy to life
• Meet deadlines and raise potential issues through appropriate channels
• Understand change management and apply such principles to training strategies
• Manage interactions with stakeholders, including expectation setting and ongoing project communications
• Apply existing, established processes while working on projects
• Work on multiple projects to achieve project goals and meet deadlines
• Keep a working knowledge of delivery platforms such as learning management systems and virtual training delivery, such as Adobe Connect, WebEx, Skype, and Microsoft Teams
• Demonstrate excellent critical thinking and communication skills, a strong work ethic, and a passion for training

Skills: Client Consulting, Learning Solutions, Training Strategy, Content Development, Design Documents, Change Management, Stakeholder Communication, Virtual Delivery

• Utilize proven techniques to research, design and develop multimedia learning materials for new and existing programs in a variety of contexts and subjects, using software applications and tools
• Using proper methodology, determine or verify accurate learning objectives to create relevant and scalable learning content and assessments
• Work directly with SME’s and business stakeholders for each project
• Incorporate proven adult learning principles in all material and activity development
• Participate in design and review sessions
• Collaborate by submitting all learning solutions to SME’s for purposes of proofreading for accuracy
• Build beneficial relationships with internal business partners including Project Managers, Performance Managers, and field training resources and others in the business
• Apply project management knowledge, skills, tools and techniques to support projects from initiation to project delivery
• Provide instructor-led content revision and development services
• Ensure clear communication across projects to achieve overall project goals
• Design and develop learning solutions supported in the ADT Commercial Learning Management System
• Write and record audio script and work with SME’s and other voice talent to ensure proper pronunciation and style
• Work with video production and graphic sources to produce final versions of course materials

Skills: Multimedia Design, Learning Objectives, SME Collaboration, Adult Learning, Content Accuracy, Project Management, Content Revision, Audio Production

• Work with Subject Matter Experts to identify the learning needs of the target audience
• Set learning objectives appropriate to the learner and program needs
• Select, modify, and create compelling content aligned to learning objectives and modality
• Create engaging learning activities that enhance the learning process
• Conceptualize storyboards and work with graphic designers and multimedia developers
• Create effective instructional assets (e.g., video, e-learning interactives)
• Visualize instructional graphics, the user interface, and the finished product
• Devise modes of assessment to measure the effectiveness of the element, module, or course
• Maintain project documentation and course folders
• Work collaboratively and communicate regularly with SMEs and colleagues during the development process
• Apply adult learning principles and best practices in instructional design to all activities
• Build strong relationships with internal teams to leverage internal tools and resources
• Serve as a role model and sometimes mentor to less experienced instructional designers

Skills: Learning Needs, Objective Setting, Content Creation, Learning Activities, Storyboarding Design, Instructional Assets, Assessment Development, Team Collaboration

• Manage the full design cycle of Learning products and programs, including needs analysis, research and development of learning content, and measurement of effectiveness
• Creates learning content that has a logical structure and flow as well as visual appeal
• Using instructional design (ID) and learning experience (LX) design principles
• Translate existing classroom-based training modules into engaging, user-friendly LMS (Learning Management System) courses
• Design high-impact, in-person, and online activities, and ensure that activities are varied to increase learning engagement and key concepts
• Create supplementary training and workshop products such as facilitator guides, workbooks, scenarios, and visual aids
• Amend and revise the product
• Research new trends and approaches in the learning industry and share learnings with the Learning Solutions team
• Provide constructive peer feedback (online and in person) to the Learning Solutions/HR Research team
• Ensure all training modules and workshops meet high standards for instructional design
• Embed diversity and inclusion principles in all LS products
• Manage multiple priorities and meet deadlines

Skills: Design Cycle, Content Development, LMS Translation, Activity Design, Training Materials, Trend Research, Peer Feedback, Inclusion Principles

• Designs and develops basic learning solutions, including web-based learning, instructor-led, blended instruction and virtual sessions, within the technological environment of the client
• Receives learning objectives and other source content from client subject matter experts, organizes it into a logical, instructional flow appropriate for the culture and level of expertise of the learners/end users
• Responds to client design needs including escalations and risk inquiries related to the design and client subject matter expert issues
• Revises or redevelops the learning solution in response to feedback from the client
• Delivers the project on time within budget
• Meet with business and technology owners to understand project details and downstream impacts to existing processes
• Conduct a needs assessment based on the impact across the Morgan Stanley Wealth Management field audiences
• Define learning objectives and goals for success
• Map these to the appropriate learning modality to build a robust training curriculum
• Design and develop training of all forms (including but not limited to e-learning courses, quick reference materials, online reference materials, instructor-led training, sandbox environments, etc.)
• Document workflow processes end-to-end for on-the-job performance support
• Coordinate review and approvals of training content with business and technology owners

Skills: Learning Solutions, Content Organization, Needs Assessment, Objective Mapping, Curriculum Design, Workflow Documentation, Stakeholder Coordination, Project Delivery

• Create engaging learning activities and compelling course content that enhances knowledge transfer and retention
• Conduct training needs analyses, rapid prototyping/testing proof of concepts, developing maintenance plans, and developing continuous improvement processes based on post-assessment feedback
• Provide instructional design guidance to subject matter experts during design, development, and pilot phases of projects
• Develop design documents, storyboards, audio scripts, graphic images, communications, and other supporting material/media (audio, video, simulations, role-plays, games, etc.).
• Collaborate with cross-functional teams to develop innovative learning solutions to support various PD education programs
• Review and evaluate existing training programs to make recommendations for enhancements, revisions, and product sunsetting
• Continuously analyze participation and performance data to optimize the product portfolio and user experience
• Apply knowledge of blended learning and state-of-the-art learning technologies to the development of training curriculum and materials
• Redesign courses for online presentations that are conducive to distance learning programs while still adhering to the academic goals of the instructor-led training
• Support training plans and create and support system maintenance plans 
• Assist in determining the criteria used to judge learners’ performance and develop assessment instruments
• Coordinate, develop, and distribute learning materials (e-learning, manuals, job aids, Train the Trainer materials, etc.)
• Provide support to Subject Matter Experts and learners
• Apply “fit-for-purpose” blended learning and state-of-the-art learning technologies to the development of training curricula and materials
• Manage multiple projects simultaneously, create and manage tactical project timelines, and contribute to project status meetings
• Work with communications teams to support training deployments
• Provide input to the selection of tools and technologies for training development
• Write course descriptions for PD’s SharePoint site and technology platforms in partnership with subject matter experts and marketing

Skills: Learning Activities, Training Analysis, Instructional Guidance, Media Development, Cross-Functional Collaboration, Curriculum Redesign, Assessment Development, Project Management

• Guides faculty through the design and development process
• Develops course development project plans and executes them accordingly
• Provides guidance and support, which may include writing and rewriting objectives as well as evaluation contents and activities
• Guides faculty through the minimum standards (formerly Quality Assurance) requirements and process
• Provides consultative practices of web-based instruction and accessibility
• Conducts minimum standards reviews
• Provides consultation and/or assistance to faculty, staff, and colleagues regarding emerging instructional technologies
• Provides instructional technology support to faculty
• Designs, develops and delivers presentations to professional organizations, UH-System groups, or UHCL faculty and staff
• Participates in UH-System Instructional Design activities
• Coordinates related instructional technology work by other University Computing and Telecommunications specialists
• Participates and collaborates on regular updates to the university's learning management system
• Actively maintains professional development in Instructional Design, Project Management, online teaching and learning topics and platforms, and related areas
• Develops documentation and content to address business operations as well as faculty and student support needs and performs other duties 

Skills: Faculty Guidance, Project Planning, Objective Writing, Accessibility Support, Technology Consultation, Standards Review, LMS Management, Professional Development

• Determine the clearest and most logical way to present technical information to various audiences and through various media in a user-friendly manner
• Understand technical details of the product and identify audiences for content, and anticipate questions, problems and needs that the content should address
• Maintain a comprehensive library and manage updates and revisions to reflect changes in the product and address clients’ changing needs
• Create videos, graphics, charts, drawings, models, and illustrations to supplement written deliverables to increase the users' understanding
• Design and create engaging, effective e-Learning courses
• Creating audio recordings, testing courses before their release
• Maintenance and refreshing of content in existing e-learning courses
• Develop and conduct evaluations on the effectiveness of training programs and learning outcomes and apply recommendations for improvement
• Review existing material and synthesize information while denoting and addressing gaps
• Serve as an engaging learning professional comfortable with exploring new and innovative methods in the learning and development space
• Perform analyses, design, and develop a learning curriculum to improve the performance of AIG employees
• Assess the learning outcomes that need to be developed, understand the performance expectations and gaps, and assist in developing the appropriate learning solution
• Conduct needs analysis to include determining the target audience, job tasks, learner environment, identifying learning gaps, and developing instructional strategies for effective learning solutions
• Determine evaluation and assessment strategies
• Partner with leaders, fellow instructional designers, learning strategy consultants, and SMEs to assess business/program needs and offer suitable learning solutions (course design, curriculum development and material creation)
• Collect and analyze program data and participate in evaluating training courses and program effectiveness
• Identify problem areas and make recommendations for course or program improvements

Skills: Information Design, Audience Analysis, Content Management, Multimedia Creation, E-Learning Development, Course Evaluation, Curriculum Design, Gap Analysis

• Creating and overseeing curricular documents
• Oversee documentation across business units
• Building and launching learning products
• Building an entirely new curriculum for their learners, with learning solutions that comprise digital, instructor-led, and work-based experiences
• Support team members to establish and maintain high educational standards
• Manage heavy workloads, meeting deadlines with minimal supervision
• Exemplify proficiency in project management, organizational ability, and provide attention to detail
• Assess user needs and use assessment tools to determine the effectiveness of training programs
• Edit documentation for accuracy, clarity, coherence, and consistency, referring to accepted standards of editorial practice
• Rewrite material and or works with originators to effect necessary corrections and modifications
• Serve as a subject matter expert participating in work groups, meetings and other initiatives

Skills: Curriculum Development, Learning Products, Instructional Design, Team Support, Project Management, Needs Assessment, Content Editing, Quality Assurance

• Design, develop and implement course content for new hire training curriculum for case managers, specialty case managers, inpatient case managers, prior authorization nurses, coaches, personal advocates, intake specialists, and supervisors
• Design, develop and implement course content for ongoing training programs
• Perform ongoing curriculum maintenance to ensure training materials are current and documentation is available in a secure shared location
• Build partnerships with leadership to understand and determine opportunities for improvement in learning programs, including soft skill and competency development as well as technical knowledge and proficiency
• Develop strong relationships with business partners to implement and assist in curriculum development
• Promote inclusion of core values and strategies in training curricula
• Identify changes in products, systems and processes that impact training through the attendance at operational and project meetings or other formal and informal means, and update the curriculum with these changes
• Embrace change, stay current on the business strategy and keep curricula up to date with the changes in the business strategy and direction to align with CHE's key priorities
• Develop solid role-play scenarios and incorporate them into the training curricula
• Develop written and verbal learner evaluations to ensure knowledge transfer
• Continually improve the effectiveness and depth of all training curricula by staying current with evolving instructional design techniques
• Continuously enhance the training experience of associates by creating an interactive and engaging learning environment utilizing instructor-led, virtual and eLearning platforms
• Perform classroom training and facilitation to meet business needs

Skills: Curriculum Design, Training Development, Content Maintenance, Stakeholder Partnerships, Business Alignment, Role Play, Learner Evaluation, Facilitation

• Build e-learning, instructor-led classroom and virtual classroom programs, performance assessments, surveys, and self-directed learning programs
• Partner with operations and program leaders to align learning programs with the expected business outcomes
• Optimize the use of learning technologies that help scale
• Embed data collection and feedback mechanisms throughout learning solutions to generate data-driven, actionable insights into the Associate Learning Experience
• Lead efforts to drive continuous performance improvement from those insights
• Design and transform learning programs from classroom-based instructor-led training to blended virtual programs
• Communicate progress and opportunities through daily huddles and weekly, monthly, and quarterly business reviews
• Analyze performance data to determine performance and learning objectives that deliver expected business results from new hires and cross-trained Associates
• Design and develop creative, learner-centered, performance-based training materials utilizing interactive eLearning modules and videos
• Own and create e-learning modules, assessments, measurement tools, and evaluations of training effectiveness
• Develop scalable modules to ensure all training programs are consistent and ready for a potentially global audience
• Facilitate scoping meetings with subject-matter-experts and technical project leads
• Devise and drive training communication updates
• Acute attention to detail in a deadline-driven environment
• Effectively manage multiple projects and initiatives simultaneously, with the ability to work both independently and collaboratively

Skills: E-learning Development, Blended Learning, Data Analysis, Performance Improvement, Training Design, Content Creation, Project Management, Business Alignment

• Conduct training needs analysis
• Develop pedagogically sound curriculum and recommend suitable learning strategies and solutions (AR, VR, MR, e-Learning, etc.)
• Develop treatment studies and storyboards in consultation with subject matter experts
• Collaborate with the content development team to develop interactive content with media assets such as videos, animations, games, etc.
• Perform courseware testing before delivering to users
• Conduct user training and evaluate the effectiveness of learning solutions
• Conduct WSQ courses
• Help out in marketing activities and demonstrations
• Build rapport and a relationship with clients
• Help develop a wide array of learning content for a Learning Management System, including e-learning, train-the-trainer, and certifications
• Work closely with the Enablement and Training Manager to identify gaps in the overall learning approach and create dynamic training experiences accordingly
• Provide new and existing employees with learning paths required to produce a world-class experience for guests in a sales environment
• Define, develop and execute strong training programs across cross-functional teams and diverse target audiences
• Drive adoption of the Knowledge Management System solution and develop a scalable, long-term maintenance approach
• Create process guides, FAQ, and customer communication tools
• Interact and work closely with Senior Leadership to determine specific training needs to align training goals with the overall Sales Department objectives

Skills: Needs Analysis, Curriculum Design, Storyboarding, Interactive Content, Course Testing, User Training, Client Engagement, Knowledge Management

• Work with various constituencies to develop a world-class field training regimen for both new hires and existing personnel and partners
• Create and maintain Enablement content that may be used in knowledge validation (through a certification or other accreditation testing and assessment mechanism)
• Create and maintain classroom content, e-learning and videos in collaboration with the Global Field Enablement Learning Experience team
• Attend regular meetings with leaders regarding developing new content and updating existing content
• Leverage SME expertise across sales, marketing, legal, product management, engineering, human resources, field experts, executive staff and other functions in addition to sales roles to deliver high-value, on-demand training
• Develop curricula for worldwide individual contributors, management and partners
• Assemble content that contributes to the faster ramping of employees and differentiates Splunk
• Write test questions, evaluations, and practical assessments on the content in each curriculum
• Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organization
• Adopt new technologies as they become practical

Skills: Field Training, Content Development, E-learning Design, Curriculum Management, SME Collaboration, Global Enablement, Assessment Creation, Innovative Delivery

• Support the global People and Organization Development (POD) team’s learning solution needs, including designing solutions for organizational development and learning and development interventions
• Scope, design, and develop learning content, including assets and assessments for leader-led and self-paced in-person, blended, and digital solutions
• Create learning experiences that engage and excite Uber employees while aligning with business needs, satisfying resource constraints, and delivering on intended learning and business outcomes
• Support product owners or workstream leads in conducting needs analyses and using design principles driven by data
• Determine learning product requirements in terms of user and product goals (audience, goal, timeline, learning methodologies, and delivery methods)
• Support, manage, and/or guide partners and subject matter specialists through the collaborative design process
• Liaising with POD product managers and program managers to ensure effective design, development, implementation, and feedback loop
• Use learning analytics and user feedback to recommend improvements for each design cycle
• Establish and improve team standards and production processes
• Find new ways to produce content that scales and resonates with an increasingly global, busy audience

Skills: Learning Solutions, Content Design, Blended Learning, Needs Analysis, Product Requirements, Partner Collaboration, Learning Analytics, Process Improvement

• Consult the CS operation team and Content PMs to create/revise storyboards, audio/video scripts, job aids/infographics, scenarios, online course content, and learning assessments using sound instructional theory
• Gather requirements from stakeholders, assess scope and timeline, and prioritize features
• Determine tradeoffs between schedule, resources, and scope to deliver on the project
• Create engaging knowledge-checks, simulations, and assessments based on learning and performance objectives
• Build with a mindset for continuous improvement (measurement), global rollout (localization, translation), and scalability (maintenance)
• Identify and evaluate potential risks/obstacles with minimal direction from senior program managers
• Determine appropriate corrective action
• Ideate and experiment to offer groundbreaking, innovative, best-in-class training
• Manage complex relationships with global stakeholders in an environment with short deadlines and high business impact
• Maintain and develop course templates, models, standards and procedures

Skills: Instructional Design, Content Development, Project Management, Learning Assessments, Continuous Improvement, Risk Management, Global Stakeholders, Template Maintenance

• Design a variety of instructional materials for traditional instructor-led courses, online programs, web-based learning aids or products, and other programs
• Create engaging learning activities and compelling course content that enhances retention and transfer of professional learning
• Develop materials for courses based on information provided by Wilson’s subject matter experts, professional learning team, and instructors to create the best coursework possible
• Create realistic objectives for learning or performance for educators and trainers
• Determine the criteria to evaluate the learner’s performance and develop assessment instruments
• Redesign courses for online presentation that are conducive to distance learning programs while still adhering to the academic goals of Wilson
• Recommend changes to existing courses, including technology or instructional methods, to better adhere to delivery options
• Analyze courses to ensure they meet or exceed Wilson standards and provide reports for leadership review
• Adapt coursework to assist learners with disabilities so that they can experience the same learning opportunities as others
• Collaborate with other Wilson teams to launch new and updated courses and training
• Maintain project documentation and course resources
• Troubleshoot, problem-solve, and edit coursework 
• Remain aware of all emerging trends in instructional technologies and make recommendations about when to adopt certain systems to continue to offer the best learning experience possible
• Understand and display WLT’s values

Skills: Instructional Materials, Course Development, Learning Objectives, Performance Assessment, Online Learning, Course Evaluation, Accessibility Design, Instructional Technologies

• Create engaging, high-quality learning activities and compelling visual course content
• Work closely with subject matter experts and trainers to identify the target audience’s training needs
• Set instructional end goals and create relevant matching content
• Analyze and apply trends and best practices in learning technologies and instructional design
• Create supporting material/ media (audio, video, simulations, role plays, games, webpage, etc.)
• eLearning creation in a captivating contemporary style, adapted to HP Guidelines
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
• Remote and on-site availability while working closely with the trainers’ team
• Follow priorities and manage own project pipeline from script to editing and final output
• Provide fresh updates on work status and communicate any hindering situations
• Manage multiple projects concurrently and adjust to changes in priorities

Skills: Learning Activities, Audience Analysis, Instructional Goals, Learning Technologies, Media Development, eLearning Design, Course Assessment, Project Management

• Accountable for content design as requested by stakeholders
• Ownership for the upkeep and version control of training documents for which Webhelp Global is responsible
• Review existing content, ensuring it matches business needs and is in line with current learning practices
• Design training material that adds value to the business
• Maintain and increase professional development through a proactive approach
• Provide feedback on how to enhance and improve the delegate learning journey and environment
• Project manage own projects and all global Learning and development projects
• Works collaboratively with the product team to design and develop materials to communicate and educate the users of the design system
• Understand design system users, their experiences with the design system and support their needs through the design and development of communication and educational materials
• Creates learning and support materials using agile methodology, including needs discovery, iteration, delivery, and measurement of training
• Research and create engaging and relevant stories
• Curate complex technical language into useful documentation and educational materials
• Designs, executes and measures the impact of digital campaigns

Skills: Content Design, Document Control, Content Review, Training Material, Professional Development, Project Management, Agile Methodology, Digital Campaigns

• Support Sales Learning and Development in the implementation of the overall global sales training strategy
• Lead groups of cross-functional business stakeholders and subject matter experts 
• Manage the instructional design and development process for online training materials
• Support commercial learning and development needs, new product introductions, course updates and onboarding initiatives for the global sales force
• Coordinate with business stakeholders and subject matter experts for knowledge transfer to support development in alignment with company goals
• Facilitate strategy for online training materials including interactive self-paced eLearning courses, videos, podcasts, online assessments, games and simulations, interactive forms, job aids, and virtual/remote live or recorded instructor-led programs
• Support the sales teams by conceptualizing, designing and building graphic content to aid in the creation of learning and development content
• Work with subject matter experts to capture video, audio, and photographic content to aid in the creation of the training materials
• Utilize a variety of methods and authoring tools including Articulate Rise, Storyline, video editing, video creation and editing, graphics editing, Microsoft Office, etc.
• Conduct needs assessments, create measurable learning objectives, design and develop a storyboard, pilot/test and create maintenance plans for continuous improvement of online learning solutions
• Deliver or assist in the delivery of formal instructor-led or virtual training
• Utilize sound knowledge of the functionalities and structures of Learning Management Systems
• Assist in the creation and maintenance of the LMS content
• Record registration and completion of learning activities
• Plan and forecast timelines for project goals and deliverables and establish responsible deadlines and personal work plans
• Stay current on emerging technologies/industry trends and apply them to operations and activities

Skills: Sales Training, Instructional Design, Stakeholder Management, E-Learning Development, Multimedia Creation, Needs Assessment, LMS Management, Project Planning

• Conduct and create/modify plans to provide technical assistance/coaching in collaboration with Policy Engagement Managers and grantees
• Address support and training needs for active and future campaigns using existing curriculum for campaign planning, power sharing, health equity, media advocacy, grassroots, coalition building and community engagement
• Updates and revises curriculum and facilitates leadership development programs for the Voices for Healthy Kids grantees and network that advance policy change and aims to understand root causes of inequity and aid in balancing power to communities historically marginalized
• Plan, organize, and conduct cross-training, leader-to-leader coaching or related methods based on the identified target audience
• Modify engagement programs for teams at the local, state, or tribal level including volunteers and partner organizations
• Facilitate, create and coordinate agenda development, content creation, speaker engagement, evaluation and post-training follow-up plans while working closely with key staff and consultants for online and in-person events
• Conduct needs assessment, review and update existing training modules, and research best practices for advocacy or policy movement organization and education
• Build and adapt the work to be as inclusive as possible, constantly striving to address the needs of a vibrant movement, including diversity in all ways, including language, learning style, and ability
• Increase learning opportunities and opportunities of the Voices for Healthy Kids network including potential podcast, short video and other short training opportunities, sharing and coaching

Skills: Advocacy Training, Curriculum Development, Coaching Facilitation, Community Engagement, Policy Education, Needs Assessment, Event Coordination, Inclusive Learning

• Create instructionally sound trainings, including developing learning objectives, assessments, course outlines, learning activities, case studies, job aids, and reference materials for online delivery
• Create storyboards, scripts, and course video content using software such as Storyling
• Develop instructional media materials, including slides, graphics, and audio, to support instruction
• Support training development projects, including managing SMEs and internal staff, project planning, creating development schedules, and executing deliverables
• Serve as Content System Administrator for TFMC’s learning management system while providing learner technical support requests
• Create learning content in a Content Management System with basic knowledge of using HTML and CSS
• Ensure all online trainings are fully 508 compliant
• Contribute to the development of processes and the adoption of project management tools
• Collaborate with Subject Matter Experts (SMEs), OVC staff, and internal TFMC team members in the design and development of training
• Serve as a liaison with the TTA grantee community
• Monitor and respond to instructor and participant feedback to improve training materials and increase engagement with the target audience
• Test eLearning to ensure proper functionality

Skills: Instructional Design, E-Learning Development, Media Production, Project Management, LMS Administration, HTML, Accessibility Compliance, Content Testing

• Collaborate with the director of UTampa Online and faculty on the effective use of instructional design strategies, web-based resources, multimedia technologies, and instructional software and systems
• Improve teaching, particularly in support of hybrid and online delivery modes, but in new and emerging modes as well
• Develop ADA-compliant instructional materials that are functional, informative and consistent with sound instructional design principles
• Coordinate with the University’s ADA specialist in developing ADA-compliant instructional materials that are functional, informative, and consistent with sound instructional design principles
• Provide support to faculty in the development and maintenance of new technology-based curricula and in applying technology to the instructional process
• Use models and evidence-based approaches ranging from learner analysis, social presence, and course design principles through various assessment types and the evaluation of long-term outcomes
• Manage project timelines and coordinate with team members and partners to meet project deliverables
• Work on all aspects of creating and implementing effective, ADA-compliant instruction, e.g., assessment, learning environment design
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds

Skills: Instructional Design, Online Learning, ADA Compliance, Multimedia Technology, Faculty Support, Curriculum Development, Project Coordination, Inclusive Education

• Development tools, such as PowerPoint, Captivate, Articulate 360 and /or Storyline 3, and Adobe products
• Organize and lay out content visually, including detailed graphic design instructions
• Write learning and performance-based objectives
• Apply knowledge of commonly used concepts, practices and procedures within Instructional Systems Design
• Identify and apply appropriate design and development techniques to maximise the effectiveness of learning content
• Independently perform design/development duties and adhere to instructions and established guidelines
• Present and document development using MS Word and PowerPoint
• Work with a diverse group of professionals across multiple functions to ensure project requirements are met
• Work on multiple projects simultaneously while meeting schedule, cost and quality controls
• Research content and glean information from technical, soft skill, and business documentation, engineering personnel, or other technical subject matter experts to design the appropriate learning solution

Skills: E-Learning Tools, Graphic Design, Learning Objectives, Instructional Systems, Content Development, Project Management, Documentation, Cross-Functional Collaboration

• Experience developing distributed learning content at novice through expert levels using interactive instructional multimedia (IMI)
• Experience in developing curriculum or conducting instruction
• Demonstrated experience and familiarity with current Army doctrine, primarily in the areas of Operations, Mission Command, Training, and Leadership Development
• Experience with the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model
• Proficient in the use of MS Office products
• Ability to work with minimal supervision
• Able to meet all requirements to be issued a Common Access Card (CAC) as set forth on the Defense Human Resource Activity website titled, “Getting Your Common Access Card (CAC)
• Experience developing Computer-Based Instruction for the Department of Defense
• Experience with Adobe Captivate and the Creative Cloud Suite of applications (e.g., Animate, Photoshop, etc.)

Qualifications: BA in Education with 5 years of Experience

• Instructional systems design experience on projects involving adult learning audiences
• Call center or customer service exposure and experience
• Experience with AR/VR and related products
• Experience designing simulated learning solutions
• Ability to effectively navigate ambiguity
• Experience analyzing, building, and assessing curricula for asynchronous and synchronous classroom-based or virtual training environments
• Superb written and verbal communication skills and proficiency in writing instructional content
• Shown ability to create content for a global audience
• Fluency with instructional systems design models and methodologies, authoring tools, and learning management systems integration
• Effectiveness in working with global and virtual teams
• Experience with project management and time management tools and methodologies
• Proficiency with word processor and presentation software applications including Pages and Keynote
• Experience authoring training content in an LCMS
• Exposure to Web authoring and multimedia tools such as basic HTML, Dreamweaver, and Photoshop
• Experience with JavaScript and CSS

Qualifications: BS in Computer Science with 8 years of Experience

• Working experience in instructional design 
• Knowledge and proven application of instructional theories and adult learning principles in multi-modal instruction
• Familiarity with traditional and modern training methods, tools and learning principles
• Experience using standard publishing tools (Rise, Articulate Storyline, Adobe Suite)
• Knowledge of a variety of instructional media including instructor-led, eLearning, and virtual instructor-led training
• Experience communicating and working effectively cross-functionally for success in this role
• Experience juggling multiple priorities in a dynamic and changing environment
• Experience in working independently and a track record of taking initiative in ambiguous, dynamic environments
• Proficient with authoring and learning tools such as Rise, Articulate Storyline, Cornerstone, Wikis, and Adobe Suite
• Experience in scaling global training programs
• Knowledge and/or experience with Media, Intellectual Property, Legal, Privacy or Compliance issues
• Interest in operational policy and product knowledge

Qualifications: BS in Educational Technology with 6 years of Experience

• Ability to work across all levels, both internally and externally
• Demonstrated experience developing digital learning solutions
• In-depth knowledge of learning theories and instructional design models
• Experience with digital software such as Articulate 360
• Confident, articulate, and professional communication style
• High-level consulting skills and able to build strong relationships with stakeholders
• Excellent organizational skills, including effective time management and prioritization
• Ability to work both independently and as part of a team and be a role model to staff members
• Ability to storyboard or script highly interactive and impactful web- and mobile-based training
• Ability to design and develop instructor-led virtual or in-person training, including facilitator guides, student guides, and related course materials
• Ability to obtain a security clearance

Qualifications: BA in Adult Education with 4 years of Experience

• Experience in the Defence SADL process
• Extensive prior experience in developing sophisticated computer-based training using Adobe Captivate
• Demonstrated skills in managing complex online learning projects to successful delivery
• Capability to learn and utilise new content, techniques and technologies in short time frames
• Advanced skills in MS Office Suite, especially Excel and Visio
• Prior experience in developing and maintaining eLearning resources for adult learning programs using Flash, HTML 5, XML, or ActionScript 3
• Experience with graphic design, video and sound editing to deliver high-quality instructional videos and images within learning materials
• Conducting training design and development within an ASDEFCON project
• Advanced skills in MS Office Suite, especially Excel and Visio
• Experience with the ADDIE or SAM Instructional Design models
• Experience with developing technology-based learning products
• Ability to communicate with SMEs, technologists, and designers

Qualifications: BA in Technical Communication with 5 years of Experience

• Experience with building and maintaining client relationships
• Experience with designing for mobile and immersive technologies, including mobile learning solutions, virtual or augmented reality, to meet performance outcomes
• Experience with Learning Management Systems, including Blackboard, and other learning architecture
• Experience with authoring tools, including Articulate Storyline
• Ability to design instructional content for eLearning delivery using SCORM and Section 508 accessibility compliance
• Experience in a Learning and Development environment
• Experience in technical instructional design
• Teaching experience (K-12, postsecondary, adult/continuing education, peer to peer, tutoring, TA, etc.)
• Familiarity with practical content writing in multiple modalities (e.g., lesson plans, writing scripts for filming, quizzes)
• Ability to write and read source code written in Python, Java, and/or SQL

Qualifications: BA in Curriculum and Instruction with 3 years of Experience

• Good communication and presentation skills
• Experience with learning management tools including Evolve, Articulate, and Storyline
• Fluency in web presentation coding such as HTML and CSS
• Experience with internal/external training content for sales, support or equivalent experience
• Exceptional in-person and video-based content production skills
• Familiarity with usability and UI/UX principles
• Ability and passion for assembling, producing, and publishing content in learning management and content management platforms
• Highly organized and able to work without direct supervision
• Good negotiation and people management skills (virtual and distributed teams)
• Enterprise technology awareness/acumen in a high-growth and fast-paced environment
• Excellent project management skills, including managing multiple internal stakeholders, delivering projects on time and to budget
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment

Qualifications: BS in Business Administration with 5 years of Experience

• In-depth experience training, content design and development
• Experience in adult learning materials and learning principles
• Good digital graphics experience
• Knowledge of HTML
• Good facilitation skills in training delivery situations
• Apple product knowledge
• Experience in sales or a good understanding of Sales Skills
• Experience in working collaboratively with peers on multi-faceted projects
• Excellent verbal and written communication skills, with fluency in English

Qualifications: BS in Multimedia Design with 3 years of Experience

• Effective communication with other departments and teams
• Ability to complete needs assessments and design and implement training for internal and external customers
• Experience in learning and development 
• Familiarity with key development platforms including Microsoft Office Suite and Google Suite
• Knowledge of video design/editing, graphic design, and the Articulate Rise platform 
• Experience with adult learning techniques and creating lesson plans and curriculum
• Experience managing a Learning Management System
• Ability to think independently
• Ability to perform direct and advisory roles in oversight, planning and implementation of projects and initiatives
• Experience with content development software such as Captivate and Camtasia

Qualifications: BS in Game Design with 5 years of Experience

• Experience creating adult-learning solutions
• Strong consulting and presentation skills
• Experience with Cisco solutions
• Experience working in an agile environment
• Demonstrated experience in one or more of the following tools: Camtasia, Articulate RISE, Articulate Storyline, Vyond, Adobe Creative Suite (InDesign, Illustrator, and Photoshop), and related SCORM or Tin Can compliant production tools
• Knowledge, skills, and experience to support learning and enablement solutions that support learning at the five moments of need and embrace the 70-20-10 learning model and In-Flow enablement
• Excellent writing and editing skills
• Experience in developing evaluation strategies to assess through the Kirkpatrick model
• Interpersonal and leadership skills to establish relationships with subject matter experts and partners

Qualifications: BA in Sociology with 4 years of Experience

• Experience creating and delivering end-user training curricula for technology tools
• Highly proficient understanding as well as broad-based knowledge of Office 365 and MS Teams, and how to leverage these tools to increase productivity, collaboration, and output quality
• Excellent, broad-based knowledge and understanding of banking products
• Excellent verbal and written communication and interpersonal skills
• Demonstrated ability to communicate to non-technical audiences on technical issues
• Demonstrated ability to communicate on a technical level to technical audiences
• Experience with web-based Learning Management Systems and concepts
• Experience in developing case studies and scenario-based training
• Expertise with the development and maintenance of training materials, such as lesson plans, participant exercises, assessments, and evaluations
• Experience in creating and deploying surveys and using data to inform recommendations for curriculum optimization
• Experience working with project and program managers, and product managers
• Experience providing end-user training for enterprise-scale technology initiatives

Qualifications: BS in Human Resource Development with 7 years of Experience

• Instructional design or learning consultant experience, corporate environment 
• Proficiently using Articulate 360 Suite (Storyline, Rise, Review)
• Experience in system and process training
• Strong experience with Microsoft Office and LMS applications
• Proven ability to develop training courses and supporting documentation
• Experience in conducting needs analysis and operations application functionality
• Proven ability to identify customized strategies and tactics for success in training delivery
• Understanding of adult learning techniques
• Excellent presentation, communication and customer service skills

Qualifications: BS in Data Analytics with 5 years of Experience

• Experience in training, graphic design, or a closely related field
• Experience with Articulate Storyline and Photoshop
• Experience with graphic design, website layout and design
• Experience with or knowledge of marketing theory or strategies
• Proficiency with a wide variety of graphics, audio, and animation software
• Strong written and interpersonal communication skills
• Excellent visual layout and design skills
• High scanning accuracy with extreme attention to detail
• High-quality standards with a focus on quality over quantity
• Thorough understanding of Creative Commons licensing, attribution rules, and copyright law
• Self-directed nature, ability to work independently of supervision with responsibility for direction, control, or planning of new projects
• Creative and adaptable with good problem-solving skills

Qualifications: BS in Educational Technology with 6 years of Experience

• Proficiency in e-learning authoring tools like Articulate Rise and Articulate Storyline
• Experience working with a Learning Management System or Learning Experience Platform
• Experience working with markup languages like Markdown or AsciiDoc
• Experience with tools like Sketch, Adobe Illustrator, and Adobe Premiere
• Basic knowledge of programming languages like Java or JavaScript 
• Experience working with a software development team and creating supporting documentation/training
• Experience developing online training and performance improvement materials
• Experience with e-Learning authoring tools such as Captivate, Articulate, or similar products
• Analytical and problem-solving skills
• Project management, self-management and multi-tasking skills
• Thorough knowledge of Microsoft Word, PowerPoint, and Excel
• Experience maintaining or updating course material within an LMS
• Experience building and maintaining a course asset database
• Intermediate knowledge and experience with Adobe Creative Suite development software 

Qualifications: BA in Education with 9 years of Experience

• Teaching and/or training experience, ideally in secondary or post-secondary educational institutions
• Strong background in media arts, especially music and video, with industry experience applying these skills
• Deep expertise in Apple creative apps and other relevant creative applications
• Experience developing consumer-facing products and content
• Project management skills with excellent attention to detail
• Knowledge of educational technology (Apple and others)
• Ability to master new technologies quickly
• Ability to work effectively with cross-functional teams and thrive in a dynamic, fast-paced environment
• Strategic thinker who can be resourceful, creative, and results-oriented

Qualifications: BA in Curriculum and Instruction with 3 years of Experience

• Knowledge of instructional theory
• Excellent organizational skills
• Working experience in Project management 
• Experience with e-learning design platforms, such as Articulate, iSpring, Adobe Captivate, or similar instructional design software
• Must have excellent communication skills
• Ability to effectively convey technical information to non-technical employees and management
• Ability to prioritize and manage multiple simultaneous deadlines
• Working experience in Copywriting and software development 

Qualifications: BA in English with 2 years of Experience

• Proven experience in instructional design and instructional technology (with a focus on e-learning and/or instructional technology)
• Good understanding of HTML, H5p (HTML5) and Flash in the context of learning technologies
• Strong proficiency with industry-standard design software (Adobe Creative Suite, Captivate Suite/Storyline)
• Experience working in an agile (SAM) and waterfall (ADDIE) design environment
• Experience designing, developing, and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations, and immersive scenarios requiring multiple branching elements
• Experience in building blended learning programs and micro-learning
• Visual design skills and a strong ability to storyboard
• Proficiency in design software (Dreamweaver, Photoshop, Illustrator)
• Strong project management and leadership skills to achieve design target timelines
• Ability to write effective copy, instructional text, audio scripts/video scripts
• Solid knowledge of course development software and at least one Learning Management System
• Proven project management skills
• Excellent verbal communication in English

Qualifications: BA in Communication Studies with 7 years of Experience

• Very good command of the English language
• Demonstrate strong writing skills, both technical and creative
• Well organised with a superior attention to detail
• Good project management and time management skills
• Strong interpersonal skills driven by a strong code of ethical behaviour
• Significant knowledge of the Microsoft Office Suite
• Able to understand and interpret complex content 
• Ability to transform that content into effective training material
• Experience in compiling and writing comprehensive content for professional use
• Experience in learning and development
• Knowledge of the healthcare industry
• Basic knowledge of Discovery and its product offerings

Qualifications: BA in Graphic Design with 6 years of Experience

• Excellent listening, verbal and written communication skills, including collaborating with subject matter experts and instructional designers to help write, design and develop instructional content
• Knowledge of pedagogical best practices and effective instructional strategies
• Excellent problem-solving and critical thinking skills
• Ability to work independently and in a team environment - collaborative, team-building, and collegial working style
• Ability to work with faculty members across disciplines
• Ability to plan, manage and organize multiple projects at a time
• Ability to enhance and improve efficiency in various teaching and learning settings (on-ground, online, hybrid, blended)
• Ability to provide a high level of customer service with a positive, energetic outlook
• Experience with the design and delivery of instructional products
• Experience with Learning Management System

Qualifications: BA in Technical Communication with 5 years of Experience

• Excellent command of the English language
• Familiar with the latest curriculum and teaching pedagogies
• Able to work independently and in a team
• Able to adhere to project timelines
• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Skill in completing assignments accurately and with attention to detail
• Ability to recognize, analyze, and solve a variety of problems
• Ability to process and handle confidential information with discretion
• Ability to work independently and/or in a collaborative environment
• Proficiency in computer software (i.e., Microsoft Office)

Qualifications: BA in Journalism with 8 years of Experience

• Ability to coordinate and work effectively with subject matter experts and as part of an Instructional Design team
• Experience developing instructor-led and web-based systems training for the federal Government
• Demonstrated ability with word-processing and presentation tools (e.g., Microsoft Word and PowerPoint) as well as web-based training and simulation tools
• Demonstrated ability to present complex information clearly
• Strong oral and written communication skills
• Strong presentation skills, facilitation, interpersonal and client interaction skills
• Meticulous attention to detail
• Proven experience as a team player
• Familiarity or experience with federal law enforcement training and subject matter
• Familiarity or experience with accredited training program requirements
• Ability to obtain/maintain/transfer Public Trust clearance
• Experience designing and developing federal law enforcement training
• Experience working on FLETA courses

Qualifications: BS in Web Development with 6 years of Experience

• Experience working directly with teachers using e-technology and learning pedagogies in the design or conversion of courses for various platforms using sound principles of instructional design and accessibility standards
• Direct experience in working with learning/course management systems (such as Canvas or other learning management systems)
• Thorough knowledge of online pedagogy and learning theories/instructional design models
• Application and knowledge of adult learning principles in curriculum design
• Proficiency working with learning/course management systems and in applying a variety of software applications and web-based authoring and publishing systems (e.g., Articulate, Camtasia, Photoshop, Zoom, Microsoft Office, etc.)
• Excellent verbal, written, interpersonal and organizational skills
• Energetic self-starter who takes initiative in planning and problem-solving
• Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
• Fluency in Apple and Microsoft Office products

Qualifications: BS in Business Administration with 5 years of Experience

• Professional full-time experience designing or developing courses and learning activities for courses delivered via a Learning Management System and supporting faculty in the use of a Learning Management System
• Experience designing and delivering professional development training
• Experience with action research and/or teaching an online course in a higher education setting
• Knowledge of instructional design principles and effective online pedagogy
• Knowledge of course development and Learning Management System support
• Knowledge of software tools used for developing instructional content
• Knowledge of adult education principles and practices
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Excellent interpersonal, verbal and written communication skills
• Ability to collaborate with faculty to complete an online course quality review
• Ability to present effectively to small and large groups
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved
• Ability to collaborate and work effectively within a diverse community and willing to contribute to a team effort
• Ability to work independently and follow through on assignments
• Ability to develop and conduct workshops on a variety of topics related to online and digital learning
• Ability to identify and learn new software tools for the creation of learning materials used in online, hybrid, and web-enhanced courses

Qualifications: BA in Liberal Arts with 12 years of Experience

• Experience in instructional or technical designing materials for ILT and e-learning
• Experience in learning delivery/facilitation
• Ability to implement a sound design methodology to develop programs 
• Ability to assess needs and recommend appropriate solutions
• Expertise with design and media development tools (i.e., Articulate 360, Adobe Suite, RoboHelp, etc.)
• Strong Microsoft Office skills, proven ability to develop relationships and influence leaders and people throughout the organization
• Excellent oral and written communication skills
• Strong aesthetic, design composition and typographic abilities
• Strong analytical and research skills

Qualifications: BA in Sociology with 4 years of Experience

• Hands-on experience in instructional design, distance learning, corporate training, or a directly related field
• Demonstrated experience in communicating technical concepts and processes using clear, simple language and visuals
• Experience conducting quality analysis reviews of instructional materials
• Experience with LMS architecture and deployment within a corporate learning environment
• Advanced proficiency in Microsoft PowerPoint
• Proven success in a fast-paced, agile work environment
• Excellent facilitation, conflict mediation, and situational awareness skills
• Demonstrated ability to adapt to new technologies and learn quickly
• Ability to work cross-functionally with multiple teams and stakeholders at different technical and job levels, and success in dealing with ambiguity

Qualifications: BS in Game Design with 5 years of Experience

• Experience in education, instructional design, curriculum and content development
• Good oral and written communication skills
• Technical/mechanical experience in the Automotive Industry, with specific Honda and Acura products
• Knowledge of the Honda Training and Publications Development process
• Ability to perform vehicle testing, disassembly, and evaluation
• Ability to proficiently use the Honda Diagnostic System (i-HDS), Service Information System (SiS), and Interactive Network (IN)
• Ability to proficiently use MS Office and selected Adobe products
• Experience designing and developing training programs utilizing e-learning methods, including self-paced training, videos, and job aids
• Proficient in using video editing and instructional design software such as Articulate Storyline and/or Camtasia to create and edit videos
• Experience creating animated videos using software such as Vyond (GoAnimate)

Qualifications: BS in Cognitive Science with 6 years of Experience

• Proven experience as an Instructional Designer
• Proven data-driven approach to learning and development
• Knowledge of learning theories and instructional design models
• Experience with emerging tech trends for content creation (e.g., gamification) 
• Ability to apply critical and creative thinking to create engaging and impactful learning experiences, recognising that there is no “one size fits all” approach
• Proven ability to work and communicate with all levels of the organisation including cross-functional, global teams
• Ability to work effectively under pressure, adapt to rapid changes in information, meet deadlines and be accountable for performance in a fast-paced and dynamic environment
• Thorough knowledge of online pedagogy, including effective learning and teaching practices, and instructional design principles and best practices
• Thorough knowledge of active learning techniques and appropriate authentic assessments
• Proven experience transforming full courses to an online modality
• Excellent oral, written, and interpersonal communication skills
• Experience in building relationships across constituencies
• Experience in one or more learning management systems
• Experience with design software such as Adobe Creative or similar
• Knowledge of accessibility standards and copyright laws

Qualifications: BA in Fine Arts with 9 years of Experience

• Understanding of training product standards and ISD processes
• Courseware development experience with Adobe Captivate
• Experience with USN training product standards and ISD process
• Prior experience on a contractor courseware development team for DOD products
• Post-secondary education in Adult Education or equivalent experience in Adult Learning, Education, or Instructional Design
• Current and relevant knowledge of instructional design process, learning styles, and instructional techniques
• Demonstrated ability to multitask on projects varying in complexity and of strategic importance to clients and the enterprise
• Solid consulting skills and ability to work closely with business partners, clients, Subject Matter Experts, and learners
• Ability to work within a project/team environment with demonstrated ability to meet expectations for project deliverables
• Ability to act independently within defined objectives and direction
• Strong working knowledge and application of the MS Office suite of products (e.g., Word, PowerPoint, Excel, Project)
• Course Development software experience (e.g., Adobe Captivate, Lectora)

Qualifications: BS in Instructional Design with 7 years of Experience

• Understanding of industry learning trends and best practices, adult learning theory, and instructional design principles
• Experience in designing online instructional activities to support adult learners in online instruction and familiarity with online learning technology (e.g., Articulate Storyline, Camtasia, Captivate or similar)
• Experience developing training in a variety of delivery modalities (virtual, hands-on/experiential, instructor-led, remote classroom, synchronous/asynchronous) for a variety of audiences
• Experience working as a member of a team to collaborate with subject matter experts to design learning solutions
• Experience in LMS administration, organization, and data reporting
• Knowledge of learning science and instructional design principles
• Solid project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results
• Excellent verbal and written communicator
• Experience in engaging multiple stakeholders and working in a cross-functional team
• Experience measuring and reporting on the business impact of training initiatives
• Experience in learning experience architecture
• Experience creating digital interactives (e.g., simulations, animated video, etc.)
• Experience using learning data to inform continuous improvement
• Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications
• Experience implementing standardized assessments, certification programs, and simulation design

Qualifications: BA in Curriculum and Instruction with 9 years of Experience

• Work experience with career progression in the field of instructional design, including significant experience in designing and deploying training solutions in large organizations
• Demonstrated experience developing self-paced eLearning curricula, storyboards, job aids, online tutorials, assessments and print-based materials
• Solid knowledge of course development software such as Adobe Captivate, Articulate Storyline, VYOND, etc.
• Demonstrated ability to assess training effectiveness and ROI to stakeholders and leaders
• Excellent project management, organizational and interpersonal skills.
• Solid knowledge of any learning management system (Cornerstone)
• Excellent verbal, written, and interpersonal communication abilities
• Basic HTML and JavaScript programming knowledge for xAPI
• Basic project management skills including, planning work, managing details, keeping multiple tasks/projects on track, using time well, working with stakeholders, and doing whatever it takes to deliver reliable results
• Experience with emerging tech trends for content creation (e.g., gamification, virtual reality, augmented reality and xAPI)
• Visual design skills (Dreamweaver, Photoshop, Illustrator or other Adobe Creative products)
• Extensive HTML and JavaScript programming knowledge for xAPI

Qualifications: BS in Educational Technology with 8 years of Experience

• Working experience in instructional design, e-learning, and online technologies and pedagogies
• Experience in higher education and/or adult education
• Experience in curriculum development, course design, test development and design of e-learning and online-based educational materials
• Proven track record in designing and developing e-learning trajectories
• Experience in learner-centered design, human-computer interaction or accessible design
• Communication and consultancy skills
• Ability to work independently, under minimal supervision
• Proven excellent competence and knowledge of Greek and English

Qualifications: BA in English with 2 years of Experience

• Experience in behavior-based curriculum design and development, including program design
• Mastery of eLearning tools such as Articulate Storyline and Rise
• Experience with animation tools, such as Vyond
• Experience with audio and video editing tools and workflows
• Demonstrated understanding of learning best practices
• Understanding of change management and the connection between learning and change
• Direct experience working in decentralized organizations and in merchandising/supply chain
• Ability to work effectively in a cross-functional, team-based environment with business partners/stakeholders across different levels and areas of responsibility
• Highly adaptable, with the ability to handle uncertainty and ambiguous situations
• Desire to collaborate with other instructional designers to develop best-in-class learning content
• Excellent organization skills, ability to multitask and meet tight deadlines
• Excellent written and verbal communication and presentation skills, and content editing capabilities
• Ability to establish and maintain strong relationships and foster collaboration

Qualifications: BA in Communication Studies with 7 years of Experience

• Experience in adult learning design and development
• Experience in building corporate training courses and materials
• Proficiency with a variety of web-development/e-learning authoring tools (HTML5, Articulate Storyline, Captivate) to support cross-platform deployment
• Experience with deploying products in a Learning Management System (such as SuccessFactors)
• Working knowledge of matrix organizational structure
• Graphic design skills and a demonstrated ability to develop innovative, creative, and highly interactive solutions in e-learning environments
• Bilingual (Spanish and English) with experience translating English content into Spanish
• Experience as an instructional designer, content designer or eLearning designer
• Exceptional English verbal and written communication skills
• Able to transform content to create eLearning experiences that engage with global corporate audiences
• Able to articulate learning experiences in granular detail for development teams

Qualifications: BA in Technical Communication with 5 years of Experience

• Instructional design experience working with faculty/instructors/subject matter experts to design, develop and support delivery of instruction
• Experience with the design, development and implementation of online delivery of education
• Extremely well-versed in application of design methodologies, including ADDIE model, SAM, backward design, e-learning, competency-based education and interactive learning experiences
• Experience in designing authentic assessments and engaging course content
• Demonstrated commitment to customer satisfaction
• Exceptional skills in collaboration, consultation, communication, customer support, data analysis, and time management
• Strong Project Management skills and the ability to plan, organize and successfully coordinate multiple priorities to meet all deadlines and deliverables
• Ability to manage time and work independently
• Experience in higher education
• Knowledge of Instructional Design Theory, Adult Learning
• Intermediate to advanced knowledge of Microsoft Office Suite and Google Suite, specifically Docs, Sheets and Presentation software

Qualifications: BS in Web Development with 6 years of Experience

• Proficiency and experience in industry-standard tools such as authoring tools, as well as digital, graphics media, audio, animation, and video production tools, to create impactful content and courses (HTML, XML, Adobe Creative Suite, Camtasia, Captivate, Storyline)
• Skill in production and acquisition of instructional materials, including graphics and interactive media elements
• Familiar with Learning management systems and their functions (Moodle, Canvas, etc.)
• High level of research and needs analysis skills to develop and deliver meaningful learning experiences
• Ability to manage several projects simultaneously and to work with production schedules, deadlines and deliverables
• Ability to oversee the development of instructional content that aligns with course objectives and competencies
• Knowledge and understanding of competency-based education instructional design best practices
• Strong ability to communicate online using e-mail, chat rooms, videoconferencing and other technology-based communication media
• Ability to handle multiple priorities and work well under pressure with multiple deadlines
• Knowledge of Instructional Design Theory, Adult Learning

Qualifications: BS in Information Systems with 7 years of Experience

• Expert-level usage of Articulate Storyline (or similar rapid eLearning Developer tools)
• Expert proficiency using the MS Office Suite (including Word, PowerPoint, Excel)
• Intermediate proficiency in audio editing using a tool such as Audacity or Audition
• Intermediate experience in publishing and tracking eLearning courses in a Learning Management System
• Basic experience with video editing and recording software such as Camtasia
• Excellent planning, program management and documentation skills with meticulous attention to detail
• Able to prioritize multiple programs and requests in a multifaceted, growing company where cultural change
• Able to work both independently and in a distributed team setting
• Able to lead deadline situations with diplomacy and tact
• Knowledge of instructional design and adult learning theory

Qualifications: BS in Data Analytics with 5 years of Experience

• Experience in video production, audio/music editing, graphic design, web design, script writing, animation, or gamification
• Experience with Yardi’s software and service offerings, including Yardi eLearning, or other corporate tools
• Basic familiarity with audio tools such as Adobe Audition and Audacity
• Basic familiarity with image editing software such as Adobe Photoshop and Illustrator
• Basic familiarity with screen capture and editing technology, such as Camtasia and Adobe Premiere or Captivate
• Ability to learn and develop basic video and audio editing skills
• Ability to prioritize and execute tasks on time within a fast-paced environment
• Knowledge of Adult Learning Theory
• Must have highly developed communication skills, both verbal and written
• Strong organizational skills, attention to detail, and ability to work well under pressure to achieve deadlines
• Ability to devise both learning and communication strategies
• Familiarity with current and emerging technologies, especially digital and video means of communication
• Ability to effectively work independently and within a team
• Exceptional interpersonal skills that will lead to strong relationships with internal and external partners
• Must possess analytical skills to evaluate the ongoing effectiveness of programs and prepare actionable reporting
• Strong multi-tasking, time management, and prioritization to manage multiple initiatives at once

Qualifications: BS in Engineering Technology with 9 years of Experience

• Ability to create impactful learning solutions that are visually spectacular and create lasting behavioural change
• Strong understanding of instructional design principles
• Strong capabilities in a variety of development tools, including Adobe Creative Suite and Google Suite
• Experience with the Articulate 360 Suite
• Experience with needs assessment, task analysis, knowledge audit, content sequence/course plan, design, evaluation development, deployment and feedback collection
• Experience in a corporate environment (various combinations of education and experience)
• Ability to see beyond learning-as-an-event to building capability-based learning ecosystems that improve performance
• Ability to take initiative and work independently, and collaboratively with other team members, in a fast-paced environment
• Excellent relationship building and interpersonal skills
• Analytical and critical thinking skills
• Strong oral and written business communication skills, with high attention to detail and accuracy
• Experience in multimedia development 
• Experience/exposure to organizational change management practice/certification 

Qualifications: BA in Education with 8 years of Experience

• Experience in the design and development of instructional material in a corporate setting
• Knowledge and experience of Camtasia software
• Proficient in using Microsoft and computer graphics programs
• Up-to-date and practical knowledge of adult learning principles and ISD concepts, including ADDIE and rapid methodologies like SAM
• Must have experience building online and in-person courses for adult learners from the ground up
• Must have demonstrated knowledge of course development and curriculum within a Learning Management System (LMS)
• Must be detail-oriented and able to coordinate and track simultaneous projects
• Experience writing video scripts and video production
• Experience building an end-to-end instructional design
• Professional experience working with Authoring Tools and LMSs
• Industry experience developing content for e-learning
• Media-rich digital learning content experience
• Knowledge of learning science theories and learning design principles
• Prior experience utilizing data to inform learning design approach for a variety of learning products

Qualifications: BS in Instructional Design with 7 years of Experience

• Proven track record in working on projects of varying sizes
• Excellent, creative writing and QA skills
• Superior knowledge of the MS Office Suite - Word, PowerPoint, etc.
• Experience in delivery platforms such as learning management systems and virtual training delivery (Adobe Connect, WebEx, Skype, Microsoft Teams, etc.)
• Experience designing courses within a higher-education setting
• Experience designing courses within a learning management system (Blackboard) and/or course authoring tools such as Storyline 2 (Articulate 360) and with project management software
• Experience with best practices for making learning accessible to students with disabilities and experience with open educational resources
• Excellent interpersonal, organizational and communication skills
• Knowledge of Quality Matters, Quality Scorecard, or similar rubrics

Qualifications: BA in Curriculum and Instruction with 3 years of Experience