• Contact for all infrastructure supporting enterprise applications.
• Implement and manage an ITIL change management process.
• Procure and manage virtual servers within the Rackspace environment.
• Work with the Rackspace team for server maintenance, schedule necessary changes, and manage any Rackspace-related issues.
• Engage development teams to design a high-performance environment.
• Support hosted web applications for payment processing and user experience.
• Research and engineer new ways to monitor systems and applications for performance and availability.
• Review network/application performance and deploy any necessary enhancements into relevant environments.
• Execute quarterly security scans and work with development teams to resolve.

Skills: Infrastructure Management, Change Management, Server Administration, Vendor Coordination, System Design, Web Support, Performance Monitoring, Security Compliance

• Design, build and maintain datacenter infrastructure, including Disaster Recovery.
• Drive Disaster Recovery and Business Continuity infrastructure solutions.
• Coordinate and perform duties for multiple data centers, including remote sites.
• Monitor infrastructure stability, capacity and performance.
• Understand enterprise storage and backup infrastructure.
• Provide input and implement activities to achieve Electrolux's sustainability targets set for data centers.
• Develop tools to build, maintain, and monitor infrastructure.
• Responsible for asset management (entire lifecycle).
• Work cross-functionally with various product engineering teams.
• Responsible for operational infrastructure process review and optimization.
• Contact and work with 3rd party vendors and global users.
• Communicate to all levels of leadership both verbally and in writing.

Skills: Data Center Management, Disaster Recovery, Infrastructure Monitoring, Storage and Backup, Sustainability Initiatives, Asset Management, Process Optimization, Cross-Functional Collaboration

• Manage the configuration and life cycle management of on-premise and cloud infrastructure.
• Ensure that the systems remain compliant and adhere to security policies and standards.
• Responsible for ongoing administration of core SaaS services such as Office 365, Exchange Online and AAD.
• Facilitate the migration of on-premise infrastructure to the cloud.
• Maintain the Platform Services ticket queues, ensuring that SLA’s are met in accordance with the Incident, Major Incident and Problem Management processes.
• Work with third-party Vendors to ensure that they continue to provide a consistent level of service.
• Ensure that all platforms remain performant in line with business requirements and have sufficient capacity to deliver the underlying service now and for the future.
• Ensure environments are sufficiently backed up.
• Ensure that adequate disaster recovery tests and failovers are performed in line with the business RPO and RTO.
• Facilitate the delivery of project work according to business needs.
• Highlight opportunities to improve/evolve technology platforms to the benefit of the business.
• Assist with testing and validation of changes and/or deployments.
• Provide 3rd line support to major incidents.
• Contribute to and maintain the Technology Services documentation repository, and ensure oversight of supplier documentation.

Skills: Cloud Infrastructure Management, Security Compliance, SaaS Administration, Cloud Migration, Incident Management, Vendor Coordination, Disaster Recovery, Technical Documentation

• Monitor and continually evaluate the network architecture across the enterprise.
• Plan, design, install, configure, and optimize all local and wide area networks, VoIP, Internet, and other data communication platforms.
• Configure, install, and maintain routers, switches, firewalls, VPN, wireless, etc.
• Implement and maintain a network health management system that continually monitors network load and performance.
• Ensure the enterprise is leveraging fault tolerance, redundancy, disaster recovery, scalability, performance, and cost-efficiency best practices.
• Troubleshoot and resolve all network issues promptly.
• Support all current server hardware, software, cloud, and virtualization platforms both locally and in an off-site data center.
• Support all existing server software, including Microsoft Windows Server, Microsoft SQL Server, Microsoft Azure, Microsoft Office 365, VMware vCenter/vSphere, and Amazon Web Services.
• Maintain user accounts, e-mail addresses, and folder permissions in Active Directory.
• Monitor and administer recurring backup tasks to ensure all data is adequately protected and recoverable (including all SQL databases).

Skills: Network Architecture Evaluation, Network Design, Hardware Configuration, Network Monitoring, Disaster Recovery, Issue Troubleshooting, Server Support, Data Backup Management

• Perform user adds, moves, and changes on the Office phone system.
• Manage infrastructure-related system integrations such as Federation Services and SSO.
• Manage on-premises and cloud file and print services.
• Manage storage and backup systems and architecture.
• Desktop/Mobile Administration.
• Create and manage Active Directory group policies to support a consistent desktop/laptop environment.
• Create packages/scripts to automate the deployment of software applications and updates.
• Support desktop applications, including Microsoft Office, Adobe Acrobat, etc.
• Ensure all systems are current with applicable security patches and anti-virus updates.
• Support remote connectivity to all internal and cloud-hosted resources.

Skills: User Account Management, System Integration, File and Print Services, Storage Management, Device Administration, Group Policy Management, Software Deployment, Remote Access Support

• Respond to incoming Regional and Sales Office support desk tickets from users needing assistance with hardware and software.
• Follow all support issues to full resolution, providing after-hours support.
• Responsible for ensuring the secure operation of all systems in the enterprise.
• Establish, implement, and ensure compliance with Highland Homes' IT Security Policies.
• Research and collaborate with vendors, research products, and implement solutions that meet the business's needs while maintaining security standards.
• Regularly review security dashboards, system configurations, alerts, and logs to detect and respond to vulnerabilities or suspicious activity.
• Perform ongoing penetration testing and vulnerability scans (internal and external).
• Create and maintain an incident response plan and security policies.
• Responsible for 24x7 response to security alerts.
• Develop and maintain system hardening standards.
• Partner with internal IT teams to address security concerns and manage the remediation process.

Skills: Technical Support, After-Hours Support, System Security, Security Policy Compliance, Vendor Collaboration, Threat Monitoring, Vulnerability Management, Incident Response

• Deploy and package management (ex, Docker, continuous integration).
• Alert and monitor (ex, Nagios, Stackdriver, New Relic).
• Responsible for database administration.
• Responsible for Unix account management (SSH keys, LDAP).
• Responsible for DNS management.
• Responsible for AWS services (ex, EC2, S3, Route53, CloudFront, CloudTrail).
• Optimize AWS costs (ex, reservation strategies, scaling techniques, hardware type selection).
• Configure and optimize web servers' data systems (ex, Apache/Nginx, Memcache/Redis/Sphinx).
• Participate in a 24/7 on-call rotation.

Skills: Deployment Management, System Monitoring, Database Administration, Unix Account Management, DNS Management, AWS Administration, Cost Optimization, Web Server Configuration

• Support for company-wide applications, infrastructure systems and services, including but not limited to Active Directory, O365 (mail, SharePoint, Teams, OneDrive, Intune, EMS, etc.), Exchange (hybrid), AD, file server/storage, firewalls and switches.
• Evaluate, manage, and maintain the corporate VMware environment (ESXi and Horizon) across multiple locations, including server hardware, storage, configuration, licensing, monitoring, capacity, and performance management.
• Responsible for scripting and automation.
• Manage production systems including backups, performance tuning, fault resolution, capacity planning, and root cause analysis across multiple sites, platforms and operating systems.
• Improve the efficiency, ease of management, and performance of the existing infrastructure through discovery, evaluation and testing, and comparing against industry best practices.
• Provide recommendations, coordinate, and execute well-planned improvements.
• Respond to security vulnerabilities in a timely manner.
• Ensure documentation is always up to date, and champion change management.
• Effectively manage time and priorities.
• Deliver projects on schedule and communicate issues with teammates proactively.
• Occasionally handle tier-2-3 escalated Help Desk tickets.
• Coordinate and execute after-hours maintenance activities.
• Participate in an on-call rotation.

Skills: Application Support, VMware Management, Scripting Automation, System Administration, Infrastructure Optimization, Security Response, Documentation Management, Project Delivery

• End-to-end management of all infrastructure elements, compute, network and storage.
• Interface with applications, development and support teams (local and international).
• Administer and maintain a large fleet of physical, virtual and cloud servers.
• Manage a complex data centre network and multi-site WAN.
• Design and deliver infrastructure upgrades and enhancements.
• Maintain detailed monitoring, alerting and logging functions across the environment.
• Engage in deep problem troubleshooting and incident rectification.
• Engage with vendors, suppliers and ISPs.

Skills: Infrastructure Management, Team Coordination, Server Administration, Network Management, Infrastructure Upgrades, System Monitoring, Incident Resolution, Vendor Management

• Establish, configure and maintain the company's premises and cloud-based infrastructure, including workstations, servers, network devices (storage, firewall, etc), as well as connectivity to ensure maximum uptime and availability.
• Establish and maintain an active directory for all the company's resources (staff, devices, etc) as well as an inventory of all corporate hardware, devices and software licenses and their respective assignment.
• Install, configure and maintain corporate applications hosted on the company's IT infrastructure (on-premises, VPS, or other cloud-based IAAS, PAAS, or SAAS).
• Handle the organization-wide Microsoft Windows and non-Windows-based infrastructure-related section of the projects.
• Ensure optimal hosting and infrastructure for the projects and/or applications, as well as their respective required environments (development, staging/UAT and possibly production).
• Perform required backup and maintenance successfully with minimal downtime as well as disruption to the corporate operations.
• Implement and check logging and monitoring services for all corporate and/or project-critical applications and services.
• Automate all manual tasks and streamline operational activities whenever possible by writing infrastructure-related scripts.
• Consult solution engineers and project managers.
• Assure that technology is suitable for the applications and technology solutions developed by the company over time.
• Optimize the efficiency of the operations while minimizing the purchase, operations and maintenance costs across all corporate and project-related infrastructure.

Skills: Infrastructure Maintenance, Active Directory Management, Application Hosting, Project Infrastructure, Backup Maintenance, System Monitoring, Scripting Automation, Operational Efficiency

• Build and operate global-scale k8s deployments that enable core CDN, Edge Compute and Video Streaming use-cases.
• Identify the performance and security challenges in deploying high-performance, high-throughput and latency-sensitive applications in a heterogeneous environment across global infrastructure.
• Implement infrastructure capabilities that make the platform more reliable (tooling, monitoring, automation).
• Administer and repair cloud native infrastructure in Kubernetes.
• Ensure the underlying platform is self-service for internal teams.
• Adhere to security best practices in a Kubernetes-based environment.
• Standardize and ensure internal teams measure their services (SLAs, metric naming conventions, etc.).
• Look for ways to make the job, the team, and the product better.
• On-call to handle escalations on a regular basis.

Skills: Kubernetes Operations, Performance Optimization, Infrastructure Automation, Cloud Administration, Platform Reliability, Security Best Practices, Service Monitoring, Incident Response

• Work independently, and as part of the Technical Operations team.
• Design new and differentiated solutions for associates.
• Deliver, administer, and support a high-availability, cloud-based infrastructure and its associated third-party SaaS product offerings.
• Administer Windows domain infrastructure, Active Directory Group Policies, and scripting for automation of identity and computer management.
• Build reliable, resilient, and secure infrastructure in AWS, including virtual workspace management, EC2, RDS, and S3.
• Lead initiatives around network and infrastructure security, monitoring, and incident response.
• Participate in Technical Operations team helpdesk rotations.
• Serve as an escalation point for helpdesk engineers and provide exceptional support to all organization users.
• Work to continually automate processes.
• Lead projects through various phases of the project management lifecycle and closely document components so others can learn and replicate.
• Responsible for managing identity management systems, corporate security tools, and having elevated administrative privileges across SaaS applications, corporate infrastructure, and production applications.
• Report to the Director, Information Technology in the Technical Operations department within the General and Administrative division.

Skills: Cloud Infrastructure Support, Active Directory Administration, AWS Management, Security Monitoring, Process Automation, Helpdesk Escalation, Project Leadership, Identity Management

• Work with the Automation Deployment team and end users.
• Support the implementation of the automated products in live terminal operations.
• Contribute to solution design, testing, evaluation and commissioning of industrial automation systems, applications, network and infrastructure as a subject matter expert.
• Troubleshoot issues related to industrial network and wireless connectivity and document solutions into the knowledge database.
• Ensure that IT documentation for automation products and services is created and maintained.
• Continuously monitor and proactively report on related risks and opportunities with the deployment of the automated products and work with the project team to ensure risk mitigation.
• Liaise with sub-contractors, vendors, and 3rd party system integrators for deployment and integration of automation solutions.
• Take part in daily 1st line IT support of terminal end users.

Skills: Automation Support, Solution Design, Industrial Networking, IT Documentation, Risk Management, Vendor Coordination, System Integration, End User Support

• Deputise for the Infrastructure Manager in all infrastructure-related matters.
• Assist in the management and administration of the infrastructure, including the wired and wireless network, IP telephony, web filters, firewall, SAN, along with the virtual and physical server estate.
• Resolve Helpdesk incidents and problems that are escalated to the 3rd line.
• Provide support and mentoring for IT Service Technicians.
• Ensure ongoing operation and development of communications systems.
• Assist in the implementation of the IT strategy.
• Maintain the network, including the administration, installation and configuration of network components.
• Maintain and develop the physical and virtual infrastructure estate, including upgrades, backups and updates.

Skills: Infrastructure Management, Network Administration, Helpdesk Escalation, Staff Mentoring, Communications Support, IT Strategy Support, System Maintenance, Infrastructure Development

• Provide frontline support to clients in a timely manner.
• Handle incoming inquiries in the means of email and phone calls.
• Follow SOP to perform health checks and maintenance on servers and systems.
• Contact point and technical expert in resolving clients' concerns.
• Keep track of clients' IT hardware, software and other equipment to make sure they're in stock and in good condition.
• Handle IT ticket in a responsible manner, update the status of an issue on the system, or escalate the incident to other parties.
• Assist in new technology or system rollouts.
• Liaise with clients to ensure quality delivery.
• Provide support in connectivity issues, especially regarding servers.
• Administer and configure the VDI environment.

Skills: Client Support, Inquiry Handling, System Maintenance, Technical Troubleshooting, Asset Management, Ticket Management, Technology Rollouts, VDI Administration

• Contribute to the support, design and implementation of Nine’s Infrastructure, computer, storage, virtualisation, and directory services.
• Lead the strategy and operation of data management and protection at Nine.
• Administrate, design and run key server management functions including configuration, patching and integration of Linux systems into the wider ecosystem.
• Manage operations related to keeping the infrastructure performing optimally, including backing up the systems, performance tuning, installing operating system upgrades and patches, and implementing security and advanced AV protection.
• Review existing systems and platforms and recommend changes and improvements to take advantage of best-of-breed technology solutions.
• Provide technical advice or technical leadership to support various IT-related projects throughout Nine.
• Perform project delivery functions, ensuring the successful implementation of new systems, platforms and upgrades.
• Provide technical incident response for major infrastructure incidents.
• Proactively seeking opportunities on how Technology can improve its Service Delivery.

Skills: Infrastructure Design, Data Management, Linux Administration, System Optimization, Technology Evaluation, Technical Leadership, Project Delivery, Incident Response

• Take a pivotal role in moving the company's Infrastructure fully to the Cloud.
• Take a predominant role in helping the company achieve recognised security accreditation.
• Help address all identified and reported cybersecurity risks within the IT estate, recommending best practices.
• Automate vulnerability remediation and feed into new process and structural initiatives to elevate the overall security posture.
• Maintain the infrastructure monitoring and alerting systems.
• Feed into business continuity and disaster recovery plans.
• Identify, review, implement and document new systems and technology.
• Ensure the company's on-premises infrastructure estate and cloud environment are running and available 24/7.
• Identify and communicate any risks associated with IT change to senior management.
• Train and upskill other members of the IT Operations team as part of any project upgrades or rollouts.
• Offer support and assistance as an escalation point for front-line IT services.
• Support and maintain environments utilised by the in-house software development team.

Skills: Cloud Migration, Security Accreditation, Risk Remediation, Vulnerability Automation, System Monitoring, Disaster Recovery, Technology Implementation, IT Escalation Support

• Scale Amplemarket’s core cloud platform for high availability and performance.
• Detect blind spots and add observability to mitigate them.
• Work closely with product engineers to design reliable rollouts of new features.
• Review code, proposals and participate in architectural discussions.
• Build reproducible automations for the most urgent infrastructure needs.
• Define solutions to save internal teams time when moving code to production.
• Keep on top of potential threats/patches with a security-first mindset.
• Participate in the continuous improvement of the development process/workflow.

Skills: Cloud Scalability, Observability Enhancement, Feature Rollouts, Code Review, Infrastructure Automation, Deployment Optimization, Security Management, Process Improvement

• Plan day as part of the team to deliver the team's objectives, ensuring communication with Leads and management/caretakers.
• Accurately perform site surveys, learn the A55 process, read diagrams and conduct visual site inspections on cables, lead-in and chambers.
• Install fibre infrastructure in the underground network.
• Test potential fibre routes within the underground network.
• Perform various tasks such as Test Rodding and roping, pulling in fibre tubing along routes and in duct sections between chambers.
• Interpret build test reports and analyse existing data.
• Understanding of Products and processes within the probation period.
• Carry out installation works in line with Hyperoptic's best practice procedures.
• Responsible for quality installation, including labelling and cabling routes run correctly, adhering to PIA standards.
• Assist the Lead Engineer in completing accurate and timely build reports to allow the fibre team to hand the installation over to the next stakeholder.
• Adhere to good practice guidance and comply with health, safety and welfare policies, including procedures relating to the reporting of accidents.

Skills: Team Coordination, Site Surveying, Fibre Installation, Network Testing, Cable Routing, Data Analysis, Quality Assurance, Health Safety Compliance

• Monitor Service Management requests and resolve Incidents.
• Work across the Unix and Wintel estates supporting the Subject Matter Experts.
• Deliver Project work as planned through the agile platform engineering methodologies.
• Patch servers in accordance with a pre-agreed schedule.
• Identify areas of improvement to ensure efficiencies and smarter ways of working.
• Support delivering a One Infrastructure approach, working with the Infrastructure teams.
• Fault diagnosis, including problem statements and mitigation planning.
• Support the Technical and Governance processes to ensure First Time Quality.
• Analyse the vulnerability directives for applicability to the Unix and Wintel environments and implement action plans.

Skills: Incident Resolution, Platform Engineering, Server Patching, Process Improvement, Infrastructure Support, Fault Diagnosis, Quality Assurance, Vulnerability Management

• Develop, plan, and implement projects that are aligned with the overall strategic goals of the organization's network and server systems.
• Evaluate and participate in the recommendation of changes to the current and future network and server infrastructure to ensure they will meet the organization's needs.
• Provide analysis, development, and operational support of servers, storage, virtualization, wired and wireless network solutions, and support new services and solutions.
• Develop and manage a scalable and secure Microsoft Azure Cloud solution with real-time monitoring, backup and maintenance.
• Coordinate with a team of specialists to ensure the daily performance and availability of the organization's network and server infrastructure.
• Responsible for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables.
• Lead the most complex projects related to server and network and coordinate the work of outside vendors and subordinates.
• Ensure vendor work meets applicable industry and internal standards.
• Act as a business liaison and escalation point for network and server-related problems and questions.

Skills: Project Implementation, Infrastructure Evaluation, System Support, Azure Cloud Management, Performance Monitoring, Vendor Management, Complex Project Leadership, Business Liaison

• Build strong working relationships with IT Service Desk, Desktop Support, Windows Hosting, Connectivity team, internal customers/end-users and other internal partners.
• Develop and maintain documentation of functions and services.
• Create and update incident and change management activities to streamline ticket resolution.
• Advice on procurement and retiring of network and server devices and software.
• Ensure the key performance indicators are implemented for process efficiency and continuously propose enhancements to the process.
• Enforce change control procedures and serve as a liaison to the Services team and the business for scheduling maintenance outages.
• Ensure the installation of firmware patches and updates to all network and server devices and software are performed in a timely manner.
• Resolve escalated issues arising from operations and requiring coordination with other departments.
• Give input into developing the budget for the functional area and service.

Skills: Stakeholder Collaboration, Documentation Management, Incident Handling, Asset Procurement, Process Optimization, Change Control, Patch Management, Issue Escalation

• Design, build, and maintain areas of CRUK’s infrastructure estate, ensuring they are highly available, reliable, cost-efficient, and secure.
• Ensure best practices are followed, and that the infrastructure is actively maintained, patched and updated, with a user-focused approach.
• Responsible for infrastructure, including AWS and data center environments.
• Work closely with other lead infrastructure engineers and the Engineering Capability.
• Ensure infrastructure is approached strategically and collaboratively, meeting the needs of those running workloads on the infrastructure, and advising on best practices and approaches.
• Work with the Head and peers to drive strategy for infrastructure, making appropriate use of IAAS, PAAS, FAAS, containerisation and other approaches.
• Optimise the infrastructure for the dual challenge of reliability and agility.
• Line managing and coaching less experienced engineers both inside and outside Platform Engineering, to help them develop skills.
• Support self-service and provide governance to control costs and risks.

Skills: Infrastructure Design, System Maintenance, Cloud Management, Strategic Collaboration, Best Practice Advisory, Infrastructure Optimization, Team Coaching, Cost Governance

• Provide engineering support for the POP program, including walking down projects, writing design requests, and preparing field design packages.
• Design requests are submitted 6 months ahead of the rig schedule so that there is time for design, procurement, and fabrication activities before the rig arrives.
• Provide general engineering support for North Slope Infrastructure (e.g., camps, welding and fabrication shops, wastewater treatment plant and incinerator, emergency power, airport, fire protection systems, vehicle maintenance shop, etc.).
• Provide engineering support for operating and maintenance issues, regulatory compliance, troubleshooting, and incident investigations/breakdown reports.
• Analysis, scope development, writing design requests, preparing field design packages, material selection, process safety management, and construction support/startup.
• Ensure applicable industry and company standards and codes are adhered to.
• Seek the support of the company's Technical Authorities for clarifications.
• Provide leadership and strong advocacy for process and personal safety through participation in the facility and field safety processes.

Skills: Engineering Support, Design Preparation, Infrastructure Maintenance, Regulatory Compliance, Scope Development, Construction Support, Standards Adherence, Safety Leadership

• Implement AWS infrastructure, including compute, network and storage resources, based on guidance.
• Engineer network solutions in AWS and establish connectivity to data centers.
• Develop Linux and Ansible scripts to deploy system configurations on the Cloud.
• Deploy security patches and upgrades on Red Hat Linux Operating Systems.
• Deploy systems monitoring and reporting solutions.
• Investigate latency issues, network packet drops, and system performance issues.
• Address security vulnerabilities in infrastructure.
• Respond to critical production issues and provide immediate workarounds to maintain business continuity.
• Infrastructure vuln management and remediation, OS, and cloud vulnerabilities.

Skills: AWS Implementation, Network Engineering, Scripting Deployment, Patch Management, System Monitoring, Performance Troubleshooting, Security Remediation, Incident Response

• Mentor and accept trouble reports from operations and less experienced technical support personnel.
• Investigate and analyze resource utilization and prepare reports.
• Optimize the infrastructure to maintain the highest possible level of performance and security.
• Plan for the replacement of obsolete resources that make up the enterprise infrastructure.
• Recommend new software and hardware that provide new features/functions.
• Prepare documentation to support the recommendation of new software/hardware.
• Conduct appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware.
• Coordinate and schedule the initial installation of new equipment or the reinstallation of relocated equipment.
• Maintain an up-to-date technical and practical knowledge and understanding of system testing and analysis.
• Build, support and maintain support documents, standard operating procedures and policies related to the network, security systems, server and storage infrastructure, and the client-computing infrastructure.
• Work with application developers and third-party vendors to develop software or virtualized installation packages for network deployment via the Enterprise configuration management suite.
• Ensure security among data management and associated processes, including adhering to data retention policies, file systems and data transfers.

Skills: Mentorship Support, Resource Analysis, Infrastructure Optimization, System Replacement Planning, Technology Recommendations, Routine Testing, Installation Coordination, Documentation Maintenance

• Ensure maintenance and support agreements are in place with the vendor and licensing is up to date.
• Build, support and maintain the protection of company data and systems through the use of security solutions, backups, redundancy and disaster recovery solutions.
• Perform installation, maintenance and support of system software, hardware and infrastructure for moderately complex projects.
• Manage asset lifecycle process through planning and forecasting, including recommendations for the replacement of obsolete or end-of-life resources.
• Interact with external vendors to evaluate technology changes, including licensing and contracts, and their impact on the business.
• Investigate and analyze resource utilization and prepare reports and metrics, making appropriate changes.
• Optimize the infrastructure and provide the highest possible level of performance and security.
• Recommend improvements and changes to methods and procedures.
• Troubleshoot and resolve complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures.
• Coordinate with Information Services regarding line framing, provisioning specifications and bandwidth needs for data transmission.
• Guide business and ensure that workloads in Azure and AWS meet the organization's need for performance, availability, security and compliance.
• Ensure changes follow appropriate release management processes.

Skills: Vendor Management, Data Protection, System Maintenance, Asset Lifecycle, Technology Evaluation, Resource Analysis, Performance Optimization, Issue Resolution

• Manage the Cloud Infrastructure, where the Sentiance processing platforms are running.
• Deal mostly with production and maintain multiple environments.
• Manage processing environments with Infrastructure-as-Code and automate processes to allow the delivery and engineering team to deploy their services.
• Gather metrics, logs, maintain alert monitors and dashboards to help detect issues.
• Try to avoid issues by being ahead of them.
• Responsible for the flow of going from source code to artifacts and to production on multiple environments.
• Facilitate and improve the release management pipeline by provisioning the infrastructure, servers, and databases.
• Access control management, firewalling, and implementing best practices.
• Strengthen the Sentiance platform against intrusions.

Skills: Cloud Infrastructure Management, Environment Maintenance, Infrastructure Automation, Monitoring Setup, Release Pipeline, Provisioning Support, Access Control, Platform Security

• Understand Palo Alto and Cisco Network Security, including the design, configuration, and tuning of Cisco security appliances, such as ASA and ISE.
• Understand Routing protocols and WAN connectivity standards.
• Understand network authentication, authorization, and accounting.
• Manage Global Server Load Balancing using Citrix NetScaler appliances.
• Manage the daily operational processes for all network and telecommunications systems.
• Maintain 24x7x365 coverage and support for network and voice systems.
• Strict adherence to change control and agile project methodologies.
• Define, plan, and coordinate network and telecommunications projects.

Skills: Network Security Management, Routing Protocols, AAA Administration, Load Balancing, Network Operations, Voice Support, Change Control, Project Coordination

• Work with more experienced colleagues and other IT technical resources.
• Improve coordination of infrastructure requirements and analyze issues as they arise.
• Participate in the evaluation of new products and technologies under the direction and guidance of senior colleagues, relevant to the assigned infrastructure area.
• Enhance technology engineering service value.
• Repair, maintain and provide preventative maintenance for an area of the infrastructure to ensure systems availability targets are met.
• Implement changes to one or more components of the infrastructure, executing tests and reporting on performance, to meet requested needs.
• Troubleshoot hardware and software problems by analyzing a chain of events and applying technical knowledge, following established procedures and standards to resolve immediate customer needs.
• Maintain and update existing documentation and standard operating procedures.
• Ensure accurate and timely information is available for assigned systems.

Skills: Technical Collaboration, Issue Analysis, Product Evaluation, Service Enhancement, Infrastructure Maintenance, Change Implementation, Problem Troubleshooting, Documentation Management

• Daily operational support of Next-Gen infrastructure Data Center.
• Review existing monitoring dashboards and alerts and validate and/or close incidents as they are encountered.
• Make recommendations concerning the configuration and operation of the pod environments in order to assure system stability and performance.
• Work with DevOps engineering resources to help develop new IaaS services for consumption by the client.
• Perform regular health check reporting.
• Support services in terms of hardware, applications, network, data backups, mail administration, and management of the Disaster recovery site.
• Understand and be responsible for the availability, performance, stability, capacity, and related KPI of the overall IT infrastructure.
• Understand and maintain corporate IT policies regarding the execution and testing of information storage, system back-ups, and Site recovery.
• Work closely with the helpdesk.
• Administrate Cloud security, Microsoft Office 365 Users and Applications, Active Directory, Exchange Hybrid Environment, and Cisco services.

Skills: Data Center Support, Dashboard Monitoring, System Configuration, IaaS Development, Health Reporting, Service Maintenance, Infrastructure KPI Management, Cloud Administration

• Package and distribute software components to the Enterprise.
• Responsible for software integration/compatibility testing.
• Responsible for the Windows environment, troubleshooting/fault resolution, and customer engagement.
• Write, review and maintain processes and procedures.
• Work with business and security frameworks (ITIL, JSP, IMN).
• Design, create, own, and maintain systems and service deployments (VMware-based), setting up data centers from scratch with modern cloud technology.
• Responsible for testing and developing more advanced architecture.
• Ensure systems remain secure and all operational requirements are fulfilled.
• Coordinate networks and deploy resources, keeping systems running smoothly, clean, and robust.

Skills: Software Packaging, Compatibility Testing, Windows Troubleshooting, Process Documentation, Security Frameworks, Service Deployment, Architecture Development, System Security

• Work with the engineering team to build, deploy and maintain the end-to-end infrastructure of LEGO.com, focusing on cloud and DevOps activity.
• Ensure the shopper experience on LEGO.com is highly performant and stable by actively responding to and resolving operational incidents.
• Monitor for issues, ensuring alerting and resolution are automated and scalable.
• Participate in code reviews with other engineers.
• Focus on sharing knowledge with other engineers.
• Design, build, deploy, and maintain the IT infrastructure.
• Ensure all of the systems within an organization function seamlessly.
• Design new solutions from mission needs and assess current systems.
• Improve infrastructure both internally and externally (to enhance customers' experience).
• Ensure the operation and updates of EM systems (both physical and virtual).

Skills: Cloud Infrastructure, Incident Response, System Monitoring, Code Review, Knowledge Sharing, Infrastructure Design, System Integration, Customer Experience Optimization

• Build and improve common libraries and tooling across the application backend stack in areas such as application frameworks, logging pipelines, error handlers, feature toggles, data access, monitoring, and more.
• Resolve performance bottlenecks of APIs by diving into complex low-level system issues such as deployment latency, CPU spikes, scaling issues and more.
• Implement best practices for Continuous Integration and Delivery to enable safe and high-frequency code rollouts.
• Drive cross-team projects, design the approach and rollout strategy, conduct root cause analysis and resolve bottlenecks, coordinating between the teams.
• Ensure on-time delivery of the migration.
• Design and implement services to facilitate product engineering to launch performant and reliable applications.
• Participate in the design of new software services, tools, and libraries.
• Implement and test new features and bug fixes for new and existing infrastructure.
• Develop documentation to support software, including user guides, API references, and workshops.
• Support and maintain core AI infrastructure at TuSimple.

Skills: Library Development, Performance Optimization, CI/CD Implementation, Cross-Team Coordination, Service Design, Feature Implementation, Documentation Support, AI Infrastructure Maintenanc

• Responsible for monitoring, troubleshooting and supporting systems.
• Responsible for building VMware hosts.
• Responsible for supporting the VoIP phone system.
• Resolve tickets in a timely manner.
• Responsible for performing backups.
• General network monitoring/troubleshooting.
• Manage and maintain server environments.
• Responsible for deploying new infrastructure.
• Monitor, alert, and report on environments.

Skills: System Monitoring, VMware Management, VoIP Support, Ticket Resolution, Backup Management, Network Troubleshooting, Server Maintenance, Infrastructure Deployment

• Maintain, monitor and support infrastructure environments and data center facilities.
• Work with project teams to understand and translate business requirements into technical solutions.
• Work across teams to ensure IT system upgrades, deployments and maintenance.
• Participate in short- and long-term planning efforts with management.
• Participate in the design, implementation and execution of backup and disaster recovery.
• Monitor production, outputs and services to ensure SLAs and other metrics are met.
• Contribute to and manage the selection, creation and maintenance of infrastructure technologies required to meet the needs of customers.
• Ensure alignment with the Chief Technology Office (CTO) strategic targets and architecture outcomes.
• Work as the product owner for Wi-Fi services within Networks Services will be leading a team of DevOps engineers to perform incident, change, project and platform development.

Skills: Infrastructure Support, Technical Translation, System Deployment, Strategic Planning, Disaster Recovery, SLA Monitoring, Technology Management, Wi-Fi Services Ownership

• Build a scalable, fault-tolerant and cost-effective architecture.
• Work with Kubernetes, Prometheus and Grafana.
• Automate everything, use Terraform, Python, Bash, to name a few.
• Assist with maintenance of Couchbase, ElasticSearch, PostgreSQL, Redis and Kafka clusters.
• Work very closely with software engineers to provide guidance about architectural patterns and goals.
• Involved in the architecture, design, implementation and maintenance of all software components of the Product.
• Work closely with the Algorithms, QA, Data and Support teams in order to deliver the most valuable features at the highest quality level.
• Constantly maintain and strive to raise own/teammates’ coding skills to deliver a production-quality level solution.
• Constantly explore and dive into new and exciting technologies and programming languages.

Skills: Scalable Architecture, Kubernetes Management, Infrastructure Automation, Cluster Maintenance, Architectural Guidance, Software Design, Cross-Team Collaboration, Skill Development

• Build and maintain highly available systems responsible for service deployment and telemetry across hundreds of production environments.
• Design and evolve software managing in-environment service discovery and configuration of microservices.
• Architect and manage secure, scalable infrastructure utilizing Kubernetes to support external and internal use cases.
• Develop tools to enable other engineers, such as CI/CD pipelines, container schedulers, and custom applications.
• Debug complex issues and performance problems throughout the stack.
• Involved in developing new multi-team features that required changes to the underlying infrastructure.
• Maintain physical and virtual server environments (including VMWare and Azure) based on Microsoft Server OS.
• Assist with automation, O365 and Azure AD administration and supporting SQL server.
• Assist migrating core services away from on-premise infrastructure and expertise with end-user device management technology such as Microsoft Endpoint Manager, InTune, SCCM and Airwatch.

Skills: High Availability Systems, Microservices Configuration, Kubernetes Infrastructure, Developer Tooling, Performance Debugging, Infrastructure Features, Server Administration, Cloud Migration

• Drive the development of the foundation that powers the core of AppDynamics to include both infrastructure and code.
• Lead a robust team to drive scalability and innovation.
• Ensure the long-term effectiveness and deployment of all components within AppDynamics.
• Communicate to internal partners on infrastructure topics in general, and the merits of the system in particular.
• Collaborate with, learning from, mentor, and teach other team members to create a positive work environment.
• Maintain Microsoft-based environments for various projects based on SharePoint, Microsoft SQL servers, CRM, and others.
• Participate in project work, as a part of the development cycle, providing a high level of availability of applications and systems based on SLA requirements.
• Report internally on tasks, activities, and SLA goals.
• Respond to customer requests, change management cycle, incidents, etc., based on ITIL practices.

Skills: Infrastructure Development, Team Leadership, System Deployment, Internal Communication, Team Collaboration, Microsoft Environment Management, Project Participation, ITIL Support

• Responsible for working side-by-side with business colleagues and interacting with customers, will address their technical challenges.
• Ensure quality through collaborative design and development.
• Responsible for innovative, creative approaches, working to come up with outside-the-box solutions to solve them.
• Understand who’s here to serve and the product engineer will keep the end-user front and center.
• Simply fixing the problem isn’t enough, using a proactive mindset and initiative, we’ll continually look for ways to improve performance, quality and efficiency.
• Provide Infrastructure solutions, guidance to operational support staff and problem resolution for Mainframe systems.
• Mentor new developers and junior developers.
• Use the latest technologies to develop, maintain and scale the infrastructure platform.
• Collaborate closely with other engineers as a valuable member of the platform group.
• Encourage and develop that DevOps culture within Gelato Engineering.
• Utilize automation as a key way to grow and manage infrastructure.
• Take end-to-end responsibility for the services that are owned by the team, including taking part in an on-call rotation.

Skills: Technical Collaboration, Solution Innovation, User-Centered Design, Performance Improvement, Mainframe Support, Developer Mentoring, Infrastructure Automation, Service Ownership

• Experience with monitoring systems.
• Must have solid networking knowledge.
• Solid experience in the administration and performance tuning of application stacks.
• Proven working experience in installing, configuring and troubleshooting various operating systems.
• Experience with automation software.
• Experience with virtualization and containerization might be a good fit for this position.
• Automation Scripts, PowerShell experience.
• Adeptness in Microsoft Office 365.
• Deep understanding of PowerShell Scripting.
• Demonstrated knowledge of Linux System Administration.
• Experience with Microsoft Windows Server, Active Directory.

Qualifications:  BA in Management Information Systems with 5 years of Experience

• Experience as an Infrastructure Engineer.
• Experience with Citrix, NetApp, and Linux.
• Experience managing multiple, large-scale, complex projects.
• Experience with public cloud solutions.
• Expertise with virtualization technology.
• Excellent oral and written communication, interpersonal skills.
• Professional demeanor and the ability to interact with executive presence.
• Excellent data gathering, interviewing, and analytical/problem-solving skills.
• Excellent customer service orientation.
• Able to maintain solid rapport with team members as well as maintain professionalism with those outside of the department.
• Self-motivated with the ability to manage projects to completion independently.
• Excellent knowledge of systems administration.
• Expertise with Microsoft Windows network environments.
• Excellent business and technology acumen.

Qualifications: BS in Electrical Engineering with 7 years of Experience

• Experience providing end-user support in a fast-paced Microsoft environment.
• Experience in configuring and maintaining Microsoft products (Windows servers, desktops, and laptops etc).
• Experience with Azure cloud architecture and administration, and a variety of cloud applications (e.g., Google Docs, VoIP, O365, etc.).
• Experience with Linux, VoIP, firewall/networking technologies and VPN deployment and configuration.
• Customer-service focused, with the ability to manage customer expectations.
• Self-starter with a high degree of technical, organizational, and problem-solving skills.
• Excellent with verbal/written communication, people, and presentation skills, with a high attention to detail.
• Experience with virtualization and network-attached storage (ProxMox/CEPH).
• Experience with HP pro-curve switching, VLAN configuration, and GPO creation and deployment.

Qualifications: BS in Information Technology with 4 years of Experience

• Extensive Windows and Linux Systems Engineering (setup, configuration, maintenance, and upgrading).
• Experience deploying and supporting Network Devices, Cisco, Juniper, or equivalent in an HA Environment.
• Experience with VMware Infrastructure through hands-on delivery.
• Able to implement and maintain enterprise backup and storage solutions.
• Experience with managing public cloud environments (AWS/Azure).
• Experience with programming and automation tools (Ansible, Terraform, etc.).
• Knowledge in a scripting/programming language such as Python, bash, or PowerShell.
• Experience deploying and supporting an effective patch management solution.
• Demonstrated ability to resolve troubleshooting issues.
• Self-motivated, goal-oriented and meticulous individual, adheres to departmental processes and procedures.
• Able to work with minimal supervision.
• Able to multitask and manage changing priorities to meet all demands.

Qualifications: BS in Network Engineering with 7 years of Experience

• Experience in supporting VMware in a distributed environment.
• Experience with Microsoft Active Directory Services platforms, preferably in a financial institution with experience in financial applications.
• Experience in supporting Citrix XenApp, including rolling out new versions.
• Exposure to and experience of hardware support and building.
• Experience in structured problem-solving techniques.
• Highly motivated individual with a service-driven attitude.
• Strong technical aptitude and good interpersonal skills.
• Must have project management skills.

Qualifications: BS in Computer Engineering with 5 years of Experience

• Progressive IT engineering experience in Storage, Compute, VMware and Hardware Platform Administration.
• Must have expert-level knowledge in Storage and Compute Administration.
• Strong experience in Windows Administration, Windows Server 2012/2016/2019 and RHEL Administration.
• Demonstrated decision-making, problem-solving, and analytical skills with attention given to detail and accuracy.
• Strong team player with proven experience to collaborate with other server, network, storage engineers and administrators.
• Excellent communication skills.
• Comfortable working with non-technical business partners.
• Able to follow up, follow through and deliver quality and timely results.
• Able to prioritize workloads and adjust schedule to meet deadlines.
• Able to adapt to rapidly changing technologies and apply them to evolving business needs.
• Able to provide off-hours support, including 24x7 on-call.

Qualifications:  BS in Cybersecurity with 8 years of Experience

• Strong experience with Microsoft Azure environments.
• Experience managing AWS Control Tower.
• Experience building and maintaining solutions with Azure, AWS, GCP, etc.
• Excellent customer service, listening, communication, and problem-solving skills.
• Strong Windows-based system administration in a cloud or virtualized environment.
• Experience managing and improving infrastructure, operations, and services.
• Experience managing service in a cloud-centric architecture.
• Experience leading customer service function in a fast-paced, multi-project and multi-customer IT environment.
• Experience with incident and change management.
• Commitment to high-quality standards, striving continually for improvement.
• Must have one or more MCSA, MCSE, VCP, and ITIL v3 Foundation qualifications.

Qualifications: BA in Information Systems with 6 years of Experience

• Experience in architecture, design, deployment, and maintenance of VMware virtual services and Cisco UCS hardware.
• Experience providing IT administration and/or engineering services, managing Windows and Linux Servers and Services (Server 2012 R2, Server 2019, Red Hat Enterprise Linux, CentOS).
• Expert knowledge of VMware, Hyper-V CLI, and PowerShell.
• Expert knowledge of Cisco UCS and other Server platforms.
• Expert knowledge of Cisco Fabric interconnect and storage platforms, implementing Cisco and/or F5 virtual appliances.
• Experience implementing automated deployment solutions, with a focus on ServiceNow catalog deployments.
• Knowledge of various governance frameworks such as SOX, SC-II, HIPAA, and PCI.
• Experience with implementing associated security and compliance controls.
• Knowledge of Azure DevOps configuration and Management.
• Knowledge of Azure Identity Management, including Azure AD, Azure AD B2C, and SSO.
• Knowledge of Azure Security Center.
• Experience with cloud monitoring, including Azure Log Analytics, Azure Monitor, and Application Insights.

Qualifications: BA in Computer Science with 8 years of Experience

• Must have certification in one or more public cloud environments from different vendors (Azure, AWS, GCP, OCI, etc.).
• Experience with securing and hardening server environments.
• Experience implementing DevOps practices, including Infrastructure-As-Code (IAC), Continuous Integration/Continuous Deployment (CI/CD), and automated testing.
• Experience with planning and executing migrations from on-premises data centers to public cloud environments.
• Experience in Terraform and/or Ansible and/or AWS CloudFormation IaC tools.
• Script experience, PowerShell, Python, Bash, or similar.
• Experience with serverless code development and deployment.
• Experience developing or supporting applications using microservices architecture.
• Experience with relational databases such as MS SQL.
• Ability to multitask and be creative and innovative in a dynamic, fast-paced team environment.
• Experience managing small projects and leading initiatives with minimal direction throughout the project lifecycle.

Qualifications: BS in Systems Engineering with 7 years of Experience

• Professional experience in an IT environment (in a relevant field such as infrastructure support, datacenter operations and maintenance, IT support).
• Excellent interpersonal skills in English.
• Expertise in Infrastructure hardware (servers, storage, datacenter networking), operating system administration, and operating system-based services provided to application groups.
• Must have Oracle DB (release 8i/9i/10i,g/11g) knowledge and administration, performance, tuning, backup and restoration, security, disk operations.
• Solid work experience, both from hardware and OS point of view, with servers covering different vendors (HP, Dell, IBM) and OS types (Linux, RedHat and variants, Debian and variants, SUSE, Oracle, UNIX and variants, HP-UX, IBM AIX, SunOS, Microsoft Windows).
• Able to use virtualization technologies, VMWare, OpenStack, Oracle, and Citrix.
• Able to use automation tools, Ansible, and Puppet.
• Experience in monitoring tools implementation and customization.
• Experience with scripting languages (for example, Ksh, Bash, Perl, Python).

Qualifications: BS in Software Engineering with 8 years of Experience

• Effective Communication skills (Proficiency in the English Language).
• Project experience migrating and deploying cloud-based solutions (AWS).
• Experience architecting, implementing, and supporting Amazon Web Services infrastructure and services.
• Self-driven, ability to work independently or as part of a project team with limited supervision.
• Experience in an Infrastructure Support role, preferably including experience in a Managed Services Environment.
• Experience with VMWare, Veeam, and Windows Servers.
• Experience with Cloud platforms AWS and Azure.
• Able to be versed with laaS, PaaS, and SaaS offerings from cloud and managed service providers.
• Must have a valid MCSE or MCSA in Windows Server 2012 or above.
• Knowledge of Azure AZ-104 Microsoft Azure Administrator.
• Knowledge of Microsoft 365 Identity and Services.
• Strong understanding and demonstrated experience in Microsoft 365, Microsoft Azure, Microsoft Server 2012 or above, Microsoft Active Directory (DNS, DHCP, Site and Services, Group Policy), Microsoft Exchange 2013 or above, VMware vSphere 6.0 or above, and Network (fundamentals).

Qualifications: BS in Computer Engineering with 7 years of Experience

• Experience in software development, with exposure to Golang.
• Ability to develop software in Java or other programming languages.
• Experience in design and development of micro services.
• Able to gain exposure to Kubernetes-based software development and deployment.
• Experience in AWS, Azure and GCP.
• Able to work in media processing, video engineering, and the OTT domain.
• Experience in GITOPS development methodology, agile and CI/CD process.
• Excellent knowledge of relational databases, MySQL and Couchbase.
• Proficiency in software engineering tools (GIT, Maven, Jenkins X).
• Easy-going and flexible individual who can integrate and function within a pre-existing team and operate with moderate supervision.
• Strong written, verbal communication and interpersonal skills.
• Creative thinker and problem solver, capable of multitasking.

Qualifications: BS in Software Engineering with 4 years of Experience

• Proficient in Windows and Linux operating systems.
• Proficient in maintaining an Office 365 environment.
• Proficient in maintaining an on-premises MS Exchange Environment.
• Proficient in VMWare vSphere 6.X-7.X, VMWare NSX and vRNI.
• Proficient in scripting technologies (PowerShell and Bash).
• Proficient in routing protocols such as OSPF, BGP, and EIGRP.
• Experience with Automation platforms such as Ansible, Puppet, and Chef.
• Experience with AS400 Operations.
• Must have CCNA and VCP.
• Exceptional customer service orientation.
• Exceptional written and oral communication.

Qualifications: BA in Computer Science with 6 years of Experience

• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
• Must have a high level of attention to detail.
• Strong documentation skills.
• Ability to conduct research into a wide range of computing issues.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language.
• Experience with Hybrid Cloud environments.

Qualifications: BS in Information Technology with 3 years of Experience

• Experience as a cloud engineer or a related position.
• Understanding of cloud technologies and offerings from Azure and AWS.
• Excellent understanding of Linux operating systems.
• Ability to solve problems quickly and automate processes.
• Ability to follow the change management process and security procedures.
• Excellent interpersonal, facilitation, and communication skills.
• Able to work autonomously with minimal supervision.
• Able to thrive in a fast-paced environment with strong teamwork abilities.
• Demonstrated strong written and speaking skills.
• Fluent in English, written/verbal communication.
• Proficient in container ecosystem, Docker, and Kubernetes.
• Experience working with Git, Jenkins, Terraform, Puppet, or Ansible.

Qualifications: BA in Management Information Systems with 5 years of Experience

• Experience working with IaaS/Cloud services of Azure or AWS.
• Experience working with, configuring and troubleshooting Linux systems, Red Hat or Debian.
• Must have scripting experience, Python, and shell.
• Knowledge of Web Servers and Databases, Apache, MySQL, PostgreSQL, or IIS and MS SQL.
• Experience working with backup and monitoring tools such as Azure recovery vault, Zabbix, and Prometheus.
• Understanding of network routing, switching and load balancing technologies.
• Understanding of High Availability and clustering technologies.
• Able to work in a very fast-paced environment and provide significant contributions both individually and as part of a greater team.
• Able to learn and adapt to new services, systems, and technologies in a dynamic technical infrastructure.
• Able to write and maintain technical documentation.
• Must have Cloud/Networking/Linux certifications.
• Experience with reviewing and implementing security best practices in compliance with industry regulations (PCI-DSS, HIPAA, EU Data Privacy laws, etc.).

Qualifications: BS in Network Engineering with 6 years of Experience

• Experience with task automation and scripting.
• Extensive knowledge of VMware, including advanced components such as vSwitching, vSan, HA clustering and automation.
• Extensive knowledge of Windows server and hardware administration, configuration, installation, and troubleshooting.
• Solid background in TCP/IP networking and troubleshooting.
• Solid background in storage networking SAN/NAS standards and protocols (Fiber Channel, iSCSI, NFS, etc.).
• Fluent in spoken and written English.
• Knowledge of Infrastructure as Code and/or Configuration Management (Terraform/Ansible).
• Knowledge of Continuous Integration (Jenkins).
• Usage of working with Version Control system (Subversion/Git).
• Must have scripting abilities (Bash/PowerShell).
• Must have strong documentation skills.
• Experience with building runbooks.
• Knowledge of integrated HP systems (OneView/Synergy).
• Must have containerization knowledge (Docker/Kubernetes/Tanzu).

Qualifications: BS in Cybersecurity with 9 years of Experience

• In-depth understanding of mechanical and electrical equipment/design related to data centres (Including but not limited to UPS, generators, main distribution switching, Rack PDU, automatic/static transfer switches, air conditioners and fire suppression systems.
• Proven experience of working with critical infrastructure within enterprise-scale data centres, including the design and delivery of functionality.
• Possess excellent communication skills, attention to detail and maintain high-quality standards.
• In-depth understanding of the RAMS process, identify the risk and work towards mitigation.
• Work closely with 3rd party service providers to plan preventative and corrective visits.
• Ability to work both independently and with little supervision, as well as in a team.
• Possess a high level of initiative.
• Experience using DCIM software, configuration, and data analysis.
• Ability to perform finds using various Fluke testers for network and fibre troubleshooting.
• Excellent IT skills, covering the use of collaboration tools like Jira and the Office suite.
• General housekeeping to maintain a clean and tidy environment.
• Enthusiasm and Passion for excellence.

Qualifications: BS in Electrical Engineering with 7 years of Experience

• Ability to code in multiple languages, including Python.
• Proficient with Linux operating system and MS Windows.
• Experience with Source Control using Git.
• Experience in Agile methodologies.
• Experience in Database skills, MSSQL, DB2, and MongoDB.
• Cloud Computing experience (AWS, Azure, Docker).
• Negotiation, oral and written communication skills.
• Must be proactive, demonstrate initiative and be a calculated risk taker.

Qualifications: BS in Systems Engineering with 4 years of Experience

• Experience in security engineering, system and network security, cloud security, authentication and security protocols, cryptography, and infrastructure security.
• Must have a passion for Information Security.
• Experience using various penetration testing tools (e.g. such as Burp Suite, Metasploit, Nessus, etc.) on Windows and Linux.
• Able to support PCI, ISO 27001, and SOX audits.
• Able to develop scripts, tools, methodologies and best practices to improve team capabilities (e.g., SIEM).
• Knowledge of security testing standards and practices.
• Proficient in Identity Management best practices.
• Must have scripting skills (e.g., Python/Perl/Ruby, shell scripting).
• Ability to decipher packet captures.

Qualifications: BA in Information Systems with 5 years of Experience

• Experience in using network protocol analyzers and sniffers.
• Excellent verbal and written communication.
• Proven ability to work effectively with stakeholders, staff, vendors, and external consultants.
• Exceptional ability to provide a high level of support with a customer-first attitude.
• Exceptional ability to seek out opportunities to increase internal client satisfaction and deepen client relationships.
• Passionate about technology, and have a strong desire to make the environment better.
• Strong sense of ownership, urgency, and drive.
• Able to help and train users so they better understand the solutions offered.
• Must have presentation experience, conferences, white papers, bug bounties.

Qualifications: BS in Computer Engineering with 4 years of Experience

• Extensive experience working with Microsoft systems at an enterprise scale, including Windows Server (2016 and 2019), SQL Server, and Office 365.
• Extensive experience working with Linux systems at an enterprise scale, including Red Hat and Debian-based distributions.
• Excellent knowledge of networking and systems security.
• Experience in architecting and building automated infrastructure using cloud APIs.
• Extensive hands-on experience with AWS technologies.
• Python, PowerShell, Ansible, and Terraform experience.
• Able to prioritize in a complex, fast-paced environment.
• Excellent written and verbal communication.
• Able to challenge appropriately and present effective solutions.

Qualifications: BS in Electrical Engineering with 7 years of Experience

• Must have object storage experience.
• Experience in a NAS, SAN and backup environment.
• Experience in one or more of these areas, including operating systems (Windows, VMWare, Linux), databases (SQL, Oracle), network (Cisco, Firewalls), and languages (Python).
• Advanced scripting skills, specifically around automation.
• Expert knowledge and understanding of technologies related to infrastructure engineering.
• Ability to help remediate tough technical support issues.
• Strong verbal, written and interpersonal communication skills.
• Ability to work independently and as part of a team on multiple overlapping projects.
• Ability to operate effectively in a geographically dispersed organization.
• Must have a customer-focused, service-oriented attitude.
• Proven skills in analyzing and troubleshooting complex system configurations.
• Agile, risk management and mitigation experience.

Qualifications: BA in Computer Science with 8 years of Experience

• Must have Linux administration experience.
• Outstanding problem-solving and decision-making skills.
• Ability to lead projects/initiatives with high risk and complexity.
• Ability to manage production goals, deadlines, and various metrics.
• Ability to identify and manage complex issues and negotiate solutions within a geographically dispersed organization.
• Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance.
• Strong knowledge of monitoring tools and their application (AppDynamics, Geneos, Splunk, NetCool, etc.).
• Understanding of system performance and how load drives utilization.
• Experience with Business Continuity Planning and Disaster Recovery, Application Resiliency/Highly Available Architecture, Site Resiliency.
• Knowledge and understanding of Machine Learning, Deep Learning, Linear Regression,and  Models (Tensor Flow).
• Experience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant.
• Experience with Big Data or Hadoop tools such as Spark, Hive, Kafka and Map.
• Flexibility to work in a 24/7 environment, including weekends and holidays, within a Team on-call engineer rotation schedule.

Qualifications: BS in Network Engineering with 9 years of Experience

• Experience in one or more technology towers, including Network, Storage, VMware, Windows and Linux in a large enterprise environment.
• Strong foundation skills in networking technologies and skills.
• Experience and knowledge of Dynamic Routing Protocols (BGP and OSPF), TCP/IP, Redundant Gateway Protocols (HSRP, VRRP), L2 technologies and protocols (VLANS, STP, ARP, LACP), firewalls, DHCP, and DNS.
• Experience with Cisco/Aruba hardware/operating systems, Palo Alto/Cisco ASA Firewalls, or Load Balancers.
• Strong foundation skills in operating systems such as Windows Server (2019, 2016, 2012 R2) and Linux (RedHat and SUSE).
• Foundational skills in Virtualization platforms such as VMware, Nutanix, or Hyper-V.
• Certifications to show a strong foundation in Networking, such as CCNA or CCNP, and any additional non-Cisco certifications (Palo Alto, Aruba, etc.).
• Experience working within an enterprise ticketing system, incidents, requests, and change control, preferably in ServiceNow.
• Understanding of Monitoring tools such as SolarWinds, New Relic, etc.
• Experience with general IT concepts beyond their primary discipline.
• Knowledge in a broad range of infrastructure.
• Good interpersonal skills, effective team player.
• Good analytical, presentation, and problem-solving skills with attention to detail.
• Ability to prioritize workload.
• Must have an understanding of ITSM.

Qualifications: BS in Software Engineering with 7 years of Experience

• Experience in implementing O365 Migrations and Modern Desktop Deployments.
• Able to provide 3rd line Escalation support on Microsoft technologies, also answering support queries via phone, email and helpdesk.
• Able to manage and support the client's Office 365 and Azure infrastructures.
• Able to implement wider M365 solutions.
• Able to create scripts for customised monitoring and reporting using PowerShell.
• Ability to work with a project team as a potential project lead or project engineer, whilst being able to follow the project management processes.
• Ability to visit customer sites to troubleshoot problems that can't be fixed remotely.
• Ability to maintain a high degree of customer service for all support queries.
• Ability to take ownership of user problems and be proactive when dealing with user issues.
• Excellent communication skills (telephone and face-to-face).
• Ability to learn new technology quickly.
• Self-starter who is comfortable working alone or within a team.
• Previous experience in third-line IT Support.

Qualifications: BS in Cybersecurity with 5 years of Experience

• Able to exchange Server management and support.
• Able to network and firewall infrastructure, support and deployment.
• Able to use Active Directory and group policy management.
• Able to monitor customer servers and perform preventative maintenance.
• Able to deploy managed Anti-Virus and Backup solutions.
• Able to serve infrastructure deployment and configuration.
• Great organisational and time management skills.
• Demonstrated ability to standardise processes for efficiency and productivity.
• Ability to analyse data and excellent problem-solving skills.
• Broad knowledge and experience in IT Service provision and project delivery of the following solutions, including Office 365 and Azure migration and management, Cloud Security, Autopilot and MDM, RMM Software, PowerShell scripting, MS Windows Server management and support, Hyper V and other virtualization platforms.

Qualifications: BA in Management Information Systems with 4 years of Experience

• Experience in network infrastructure administration with a proven track record of implementing and supporting medium to large-scale networks, operating dynamic routing protocols and working with multicast traffic.
• Proactive, flexible, and creative with the ability to work in a demanding environment.
• Strong analytical skills coupled with a pragmatic outlook on fixing issues as they arise.
• Must have an in-depth understanding of TCP/IP, multicast, routing, and switching.
• Experience installing, configuring, and maintaining Cisco/HP routers and switches within a production environment.
• Good communication, interpersonal skills.
• Strong time management skills.
• Ability to balance high-quality work standards against time constraints.

Qualifications: BS in Information Technology with 5 years of Experience

• Relevant IT experience, focusing on cloud infrastructure.
• Hands-on technical experience in building and maintaining cloud infrastructures such as AWS, GCP, Azure, or AlibabaCloud.
• Hands-on technical experience in building and maintaining CI/CD platforms such as Jenkins, CircleCI, Travis, TeamCity, or Buddy.
• Hands-on technical experience on configuring and fine-tuning monitoring and logging tools such as ELK, Datadog, NewRelic, Splunk, or AlienVault.
• Experience working in a high-growth startup or a highly regulated company that requires compliance with PCI DSS or HIPAA.
• Strong expertise in automating Infrastructure provisioning and configuration using tools like Ansible, Packer, Terraform, and Docker.
• Expertise in managing large-scale Cloud infrastructure, preferably AWS and Kubernetes.
• Experience in developing applications using programming languages like Java, Python and Ruby.
• Experience in handling logs and metrics at a high scale.
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

Qualifications: BS in Systems Engineering with 6 years of Experience

• Professional experience in server configuration management and production support.
• Must have server systems certification such as A+, VCP 4.X/5.X, MCSE, MCSA or MCITP.
• Demonstrated success working in a team environment and promoting the goals of the organization.
• Able to manage and prioritize simultaneous requests from start to finish.
• Excellent verbal and written communication skills.
• Ability to work under pressure and deliver results.
• Strong customer service skills and ability to interact with clients, staff, and management teams.
• Working knowledge and advanced skill levels with Windows servers, 2012, 2012R2, 2016, and 2019.
• Working knowledge and advanced skill levels in domain management, structure and network architecture.
• Proven trouble-shooting and problem-solving capabilities.

Qualifications: BA in Information Systems with 5 years of Experience

• Ability to resolve issues under tight time frames.
• Ability to manage multiple tasks in a time-critical production environment.
• Ability to evaluate system architecture and design.
• Ability to gather, interpret, document, and evaluate server requirements.
• Advanced knowledge of Security Practices as related to Windows Servers.
• Awareness of ITIL/PCI/SOC standards.
• Must become familiar with, and promote and abide by all Firm values as defined by the AlixPartners’ Code of Conduct and in terms of Ethics, Diversity, and Inclusion.
• Ability to work full-time in an office and a remote environment.
• Able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
• Design experience, preferably in an engineering consultancy environment.

Qualifications: BS in Computer Science with 6 years of Experience

• Technical understanding of Microsoft and Azure cloud services, Active Directory, Web Apps, SCCM and Intune.
• Strong background with VMWare, networking and internetworking technology.
• Confident with scripting technologies including VBScript, PowerShell and batch.
• Relevant IT Support experience backed by Microsoft/Cisco certifications.
• Strong understanding of networking components (i.e, TCP/IP, VPNs, LANs, WANs, VLANs, DNS/WINS and DHCP).
• Experience Microsoft Windows Server (2016, 2019), Exchange Online/Office 365, SQL Server, VMware, Active Directory and Group Policy administration.
• Experience working in Windows Server administration or a similar role.
• Good understanding of network systems, network architecture, routing, switching, firewall and security.
• Experience in a hybrid-cloud environment and AWS.
• Able to multitask and work in a fast-paced, dynamic environment.

Qualifications: BS in Information Technology with 5 years of Experience

• Hardware experience with DELL and HPE and Supermicro hardware.
• Able to perform hardware installation at the enterprise level.
• Must have deep knowledge of Linux (Red Hat and Ubuntu) and bash scripts, as well as Linux KVM and VMWare Hypervisors.
• Must have deep knowledge of Linux in networks, bonding, LACP, VLAN, Routing, Bridges, Name Spaces, NetworkManager and netplan.
• Understanding how Linux handles storage, MD-raid, NVME, and hardware RAID.
• Experience with Git in a collaborative environment.
• Understanding of fiber infrastructure (SM, MM, LR, MPO, LC).
• Experience operating, building software for, or supporting large Linux-based web application environments.
• Experience with Linux systems administration, including solid scripting skills (PHP, Python, Ruby, Perl) and Bash.
• Knowledge of configuration management systems such as Puppet or Chef.
• Experience with popular tools for monitoring web applications.
• Knowledge in physical server and cloud environments.

Qualifications: BS in Network Engineering with 8 years of Experience

• Experience in the job offered or systems analysis, systems programming experience, or a combination of both.
• Experience with server administration and job creation using Jenkins Continuous Integration Server.
• Experience with scripting languages, including Bash, PowerShell, Python, Shell, VBScript, or JavaScript.
• Experience with Groovy and technical troubleshooting.
• Jenkins Plugin development experience.
• Experience with DevOps toolset, Network Attached Storage (NAS), and Lightweight Directory Access Protocol (LDAP).
• Working experience as a System Engineer, predominantly in a Windows/Wintel environment.
• Broad hands-on experience in IT Infrastructure, Network, Storage and Backup, Firewalls, Virtual Machines/Virtualization, etc.
• Some experience in managing projects.
• Good communication and interpersonal skills.

Qualifications: BA in Management Information Systems with 5 years of Experience

• Data-driven approach and ability to quickly and effectively resolve problems.
• Fluent with Python and/or JavaScript, but open to other platforms, languages, and open source components.
• Experience with AWS services.
• Networking experience, comfortable working with command-line Linux.
• Excellent ability to communicate, organize, delegate, and give honest feedback, comfortable collaborating within the platform team and internally.
• Ability to design complex systems, and can help others produce great technical designs as well.
• Deep Linux skills, with the ability to debug the kernel and drive issues.
• Familiar with deep basement design and Earth Retaining/Stabilising Structures.
• Experience in reinforced concrete, structural steel, post-tensioned concrete design, and soil-structure interaction.
• Good communication and problem-solving skills.

Qualifications: BA in Information Systems with 7 years of Experience

• Experience as an Infrastructure Engineer, deploying and managing SaaS platforms on Azure.
• Experience working with Agile methodologies.
• Strong understanding of tools, design methodologies and best practices.
• Excellent communication and collaboration skills.
• Experience with Linux, Kubernetes, Helm, and ArgoCD.
• Passionate about data and cloud infrastructure and challenges at scale.
• Professional with a solid technical background in data and cloud infrastructure, working with multi-disciplinary engineering teams towards goal achievement.
• Experience in some of these technologies, Cloud, DevOps, Kubernetes, Databases, Airflow, Apache Spark, Kafka, Databricks, Data Platform, Python, Go, Terraform, etc.
• Proficient in written and spoken English.

Qualifications: BS in Electrical Engineering with 5 years of Experience

• Highly organised and adaptable team player.
• Self-motivated individual with a proven background in solving problems pragmatically and collaboratively.
• Experience with AWS or similar cloud platforms.
• Good understanding of networking and security principles.
• Experience with microservice architectures with a focus on continuous integration and delivery.
• Able to be interested in making a real impact on climate change with innovative technology.
• Must have some working knowledge of their technology area.
• Working knowledge and experience of associated infrastructure engineering tools, techniques, and methods within their specialist area.
• Must have infrastructure skills covering administration, fault finding/diagnosis and fixing.
• Experience within a customer support environment.
• Documentation skills, with the ability to produce documents for use by an end user, as well as operational procedure documentation for use by service desk personnel.
• Previous work experience in infrastructure Management.

Qualifications: BS in Cybersecurity with 3 years of Experience

• Broad knowledge of telecom technologies and deployment.
• Excellent Project/Processes Management of Civil Engineering and Projects in a similar role.
• Good knowledge of the Company.
• Enthusiastic and able to adapt to the needs and changes of the Company.
• Able to engage in responsibility, autonomy and commitment to critical decision making.
• Good Human Relations and Sense of Humor.
• Fluent in spoken and written Business English.
• Experience in Windows Server, UNIX and LINUX, Virtual Machine administration.
• Scripting experience on a variety of platforms (C#, PowerShell, JavaScript, VBScript, Python, Bash).
• Experience in SAN platforms (EMC VMAX, 3Par, etc.).
• Strong analytical, communication and technical problem-solving skills.

Qualifications: BS in Systems Engineering with 6 years of Experience

• Experience with one or more cloud environments (AWS, Azure).
• Experience as a DevOps or DevSecOps practitioner, and have operated production services in cloud environments.
• Experience with build and deploy tooling, Jenkins, Spinnaker, and similar.
• Experience with automation for infrastructure deployment/management, Terraform, CloudFormation, Resource Manager, or similar.
• Able to easily pick up new technologies and are keen to expand knowledge.
• Experience with microservice architectures.
• Excellent knowledge of Civils 3D and AutoCAD software.
• Must be technically competent.
• Knowledge of DMRB, DMRB, Local Authority guidelines and their applications.
• Must have vehicle tracking analysis.
• Able to level design and perform earthworks analysis.
• Experience or interest in below-ground drainage designs.

Qualifications: BS in Software Engineering with 7 years of Experience

• Experience developing automation tools for macOS or cloud infrastructure.
• Experience in one or more programming languages such as Python, Go, Ruby, or equivalent.
• Skill in building and releasing management best practices.
• Passionate about automating regular processes by developing tools.
• Comfortable working cross-functionally and cross-culturally.
• Ability to work independently, raise issues and take corrective actions.
• Good knowledge of Microsoft infrastructure and servers.
• Understanding TCP/IP from a server technical perspective.
• Experience writing scripts in PowerShell.
• Good understanding of Cloud Security principles.
• Knowledge of Azure and other Cloud Solutions.
• Proficient in English, both written and spoken.

Qualifications: BS in Cybersecurity with 4 years of Experience