WHAT DOES AN INFRASTRUCTURE ENGINEER DO?

Published: Sep 10, 2025 - The Infrastructure Engineer leads the analysis of vulnerability reports, collaborates with InfoSec and contractors to prioritize and strategize patching opportunities, and ensures Linux Enterprise Servers are secure and optimized. This role involves partnering with analysts, architects, and stakeholders to evaluate and translate business and technical requirements into scalable, compliant infrastructure solutions. The engineer also maintains system integrity by assessing architectural impacts, ensuring operating system compliance, and recommending up-to-date security technologies aligned with organizational standards.

A Review of Professional Skills and Functions for Infrastructure Engineer

1. Infrastructure Engineer Details and Accountabilities

  • Microsoft Support: Support services for Microsoft-related technologies, Windows Server, Exchange, and Office 365.
  • After-Hours Support: Perform after-hours support functions to provide continued operation of systems.
  • Issue Resolution: Identify, diagnose, and resolve network, server, backup and storage issues.
  • Documentation Management: Create and maintain comprehensive documentation for all infrastructure.
  • Server Administration: Responsible for Windows server, email, and authentication administration.
  • System Maintenance: Daily maintenance and problem resolution, operating system patches and software upgrades, and routine hardware configuration.
  • Infrastructure Troubleshooting: Troubleshoot all infrastructure hardware and software (servers, storage, network), making adjustments or repairs.
  • Service Provider Contact: Responsible for contacting service providers.
  • Technology Awareness: Maintain knowledge of technical advancements with infrastructure hardware and software.
  • Solution Analysis: Perform analysis to determine infrastructure solutions to business problems.
  • Policy Implementation: Implement baseline group policy objects.

2. Infrastructure Engineer Overview

  • Cloud Configuration: Responsible for AWS and Azure configuration and support.
  • Cloud Migration: Responsible for on-premise to Cloud Migrations.
  • VMware Administration: Responsible for VMware Administration.
  • Storage Management: Responsible for Storage Administration, On-Premise, Virtual (VSAN) and Cloud.
  • Windows Server Support: Responsible for Windows Server Administration and Troubleshooting.
  • Linux/Unix Support: Responsible for Linux and Unix Server Administration and Troubleshooting.
  • Backup Administration: Responsible for Backup/Restore configuration and administration.
  • Documentation Skills: Create technical and Process documentation of existing and new environments.
  • Issue Resolution: Resolve tickets and issues associated with the physical, virtual and cloud infrastructure.
  • Networking Knowledge: Apply a working knowledge of networking and web services (DNS, TCP/IP, Load Balancing (F5)).
  • System Configuration: Monitor, support, configure and physically build systems.
  • System Testing: Assist with testing, certification and documentation of new systems, environments, and cloud services.

3. Infrastructure Engineer Duties

  • Container Platform Engineering: Build a highly available, performant and scalable container deployment platform with AWS.
  • Solution Development: Design, develop and implement solutions that improve the stability, scalability, availability, and performance of Cross River’s Global service.
  • DFS Administration: Responsible for DFS setup and maintenance.
  • System Provisioning: Ensure that hardware, software, applications, and services are provisioned, monitored, and maintained in accordance with organizational policies and procedures.
  • Observability Improvement: Improve observability of the platform and applications to make the troubleshooting process straightforward.
  • SRE Implementation: Assist the product team's availability goals by introducing Site Reliability Engineering solutions such as resilience engineering and chaos engineering.
  • Security Audit Support: Participate with the IT Director in regular security audits or internal systems.
  • Delivery Acceleration: Accelerate the software delivery cycle based on numerical metrics such as deploy frequencies, mean time to repair, development lead time, and change failure percentage.
  • Operational Involvement: Participate in operational responsibilities.
  • Root Cause Analysis: Involved in analyzing and mitigating root causes.
  • Issue Management: Root cause analysis, managing technology issues and leading appropriate remedial actions.
  • Patch Management: Manage Patch Management and generate exec reports for the IT team, using Ivanti Security and Qualys.

4. Infrastructure Engineer Details

  • Troubleshooting Support: Provide first/second level troubleshooting, technical and operational support and will escalate.
  • Technology Evaluation: Participate in the evaluation of new technologies relative to their domains.
  • Performance Recommendation: Make recommendations to ensure optimal performance and reliability for mission-critical enterprise systems.
  • Independent Design: Work independently, with limited guidance, to design environments of low to medium complexity.
  • Infrastructure Implementation: Plan and implement infrastructure per prescribed specifications.
  • Usage Monitoring: Review capacity, usage, and performance of assigned technologies for the core enterprise system based on business metrics.
  • Infrastructure Understanding: Understand the current infrastructure and current security practices.
  • Domain Expertise: Build expertise in own domain (e.g., networking, storage, databases, security) while also developing knowledge of emerging technologies.
  • Organizational Awareness: Understand the structure and processes of the QRG Technology organization, including the roles of team members and the information and/or resources they may require.
  • Retail Knowledge: Develop a basic understanding of the retail industry.
  • Policy Awareness: Understand the impacts of regulations, laws and company policies, standards and procedures on their role.

5. Infrastructure Engineer Job Summary

  • Task Management: Perform routine tasks and work on projects and problems of varied scope, typically low to medium complexity.
  • Knowledge Sharing: Share knowledge effectively with other team members and continue to build and begin leveraging internal networks.
  • Internal Networking: Build productive networks with internal clients.
  • Technical Design Assistance: Assist in technical design under the guidance of more senior team members.
  • Vendor Proposal Review: Participate in the review of vendor proposals.
  • Project Leadership: Lead phases of a project.
  • Issue Escalation: Escalate delays, issues, risks and highlights to project managers and/or project leads.
  • General Direction: Responsible for receiving general direction.
  • Progress Review: Work in progress is reviewed routinely.
  • Issue Reporting: Escalate issues to the appropriate party.
  • Team Guidance: Provide guidance to other team members with their assignments (e.g., onboarding junior team members).

6. Infrastructure Engineer Responsibilities

  • Project Management: Plan and manage multiple engineering projects from conceptual to handover, within budget, deliver on time, safety compliance and quality.
  • Task Prioritization: Prioritize projects/tasks and assign appropriate manpower effectively.
  • Resource Tracking: Ensure that the overall resources are tracked/used within the project timeline.
  • Bid Tender Support: Involve and assist in the bid tender for new projects and ensure project compliance with company policy and guidelines.
  • Change Management: Identify and evaluate change management that has a significant impact on the project scope, budget, or schedule.
  • Project Leadership: Lead critical engineering projects, monitor progress, report and progress against the project plan and its commercial aspects.
  • Engineering Problem Solving: Identify and apply engineering best practices and resolve engineering problems.
  • Team Development: Select, guide and develop a team of project members with operational responsibilities.
  • Regulatory Compliance: Ensure that the organization achieves its business objectives and complies with all relevant regulations and laws.

7. Infrastructure Engineer Job Description

  • Safety Compliance: Ensure that the organization and government standards on safety are met.
  • Quality Assurance: Ensure customer safety and quality specifications are consistently met.
  • Resource Allocation: Allocate capital and human resources to maximize productivity.
  • Expense Monitoring: Closely monitor and implement project expenses accurately, submit and report assets valuation allocated over their useful life.
  • Project Delivery: Ensure the successful project implementation and customer satisfaction.
  • Pipeline Forecasting: Participate in the forecasting project pipeline.
  • Design Translation: Convert the project scope into a design to successfully meet the project needs.
  • Competitive Design Strategy: Create a competitive advantage through the right design and selection.

8. Infrastructure Engineer Functions

  • User Support: Provide support to Swiss Re users, according to the defined processes, policies and agreements, minimizing the adverse impact of incidents and service failures on Video presence Operations, Microsoft Teams Event and Team Room Systems.
  • Incident Management: Undertake various roles, including incident and request management analyst.
  • Multimedia Expertise: Act as an expert for the corporate Multimedia area, Meeting Room infrastructure, holding knowledge related to Cisco TMS, videoconference infrastructure, Microsoft Team Rooms infrastructure and other corporate services.
  • Team Participation: Actively participate in the global Field Services Shared Functions team (with main focus on Multimedia Services, Microsoft Teams and Events), meetings, workshops and projects/taskforces.
  • Request Tracking: Monitor and track open incidents and requests, ensuring compliance with agreed SLA’s.
  • Knowledge Sharing: Share function-specific knowledge and experience with various teams at Swiss Re and ensure that knowledge is appropriately documented.
  • Infrastructure Support: Provide Multimedia Infrastructure, Microsoft Teams Event and Team Room Systems and ensure the life-cycle management.
  • Event Coordination: Act as coordinator of Event/Townhall activities according to the service offering and ensure its execution.
  • Vendor Support: Support the Head Shared Functions in vendor and invoice management.

9. Infrastructure Engineer Accountabilities

  • Systems Integration: Provide technical systems integration expertise in collaboration with Group Transformation colleagues by working within a squad/lab/project team.
  • Design Translation: Transform business requirements and specifications into detailed designs.
  • Infrastructure Exploration: Explore the infrastructure delivery options, develop design ideas.
  • Requirement Implementation: Built-in infrastructure-specific requirements for delivery, for example, Non-functional Requirements (NFR), infrastructure detail, volumetrics, and test environments, will bring the best solution to life.
  • Infrastructure Leadership: Take the lead in all aspects of infrastructure change within the Lab/project goals throughout their lifecycle, which could involve working with infrastructure build activities or leading the resources supporting the project through the testing cycles and into the live environment.
  • Service Introduction: Ensure all the Service Introduction Gateway work is produced by the various CIO supply lines.
  • Operational Handover: Ensure a smooth handover to Business as Usual.
  • Warranty Testing: Test and lead resources to address infrastructure defects found over the Warranty Period.

10. Infrastructure Engineer Roles and Responsibilities

  • Infrastructure Security: Responsible for the company’s infrastructure security, including cloud service security, intranet security, office network terminal security, and anti-virus.
  • Vulnerability Scanning: Perform operating systems (Linux and Windows) and application vulnerability scans.
  • Baseline Reinforcement: Perform a security baseline scan and reinforcement.
  • Risk Identification: Identify risk and propose solutions.
  • Supply Chain Security: Responsible for in-use open source component security, supply chain security threat information, and participating in emergency reactions to vulnerabilities and incidents.
  • Threat Research: Research on common invasion methods, identify network intrusions and track abnormal terminal behaviour.
  • Database Security: Participate in database security management and propose enterprise security specifications and standards.
  • Log Analysis: Analyse logs and traffic, identify abnormal behaviour from massive logs, set up threat modelling, and do security analysis.
  • Intrusion Detection: Operate and maintain a hosted intrusion protection system (e.g., HIDS) for network intrusion discovery, blocking, tracing, and forensics.

11. Infrastructure Engineer Responsibilities and Key Tasks

  • Security Operations: Provide operational support for Security Groups, Enterprise Identity Management, and Security Management and Administration Portal.
  • Queue Monitoring: Monitor ticket queues and the mailbox.
  • MIM Installation: Responsible for MIM installation on servers.
  • Service Monitoring: Monitor MIM product services/health.
  • MIM Troubleshooting: Troubleshoot MIM product issues.
  • Patch Installation: Patch installation on servers (APP).
  • Group Management: Create/update/delete dynamic groups.
  • Data Triage: Triage data issues (group portal and enterprise directories).
  • Disaster Recovery: Responsible for DR testing, BCP execution, GICC creation, knowledge article updates, and Rally management.
  • Password Management: Responsible for password management (PAM, updates).

12. Infrastructure Engineer Duties and Roles

  • API Support: Responsible for supporting API issues.
  • SiteCode Management: Create SiteCodeTypes/SiteCodes for B2B SharePoint sites and applications.
  • User Training: Train end users on creating/managing external accounts for access to B2B sites and applications.
  • FSN-ID Resolution: Responsible for the resolution of FSN-ID issues and conflicts.
  • Environment Syncing: Sync QA and PROD FSN-IDs for users needing access to the FSP staging environment.
  • Access Assignment: Assign access within the QA environment.
  • Ticket Queue Support: Support SMAP Operational ticketing queues (SvD and Request Center).
  • Reporting Support: Provide application teams with ad hoc reports for users with access to their application tokens.
  • Cross-Functional Collaboration: Collaborate closely with customers, engineering SMEs, and product vendors to resolve issues.

13. Infrastructure Engineer Roles and Details

  • Platform Implementation: Implement new technology platforms using Microsoft Technologies.
  • Team Communication: Communicate with the business and IT Teams.
  • Project Delivery: Help deliver the bank's transformation project and data center exit.
  • Infrastructure Execution: Work within the IT Team to deliver various Infrastructure projects.
  • Stakeholder Liaison: Liaise with various project teams/business users.
  • Windows Knowledge: Understand Windows technologies.
  • Independent Work: Work autonomously as well as part of a team.
  • Multichannel Communication: Communicate using a variety of mediums (face to face, phone, Slack, Teams, Zoom) across all levels.

14. Infrastructure Engineer Additional Details

  • Strategy Development: Develop, drive, or contribute to the strategy and roadmap for the exploitation of KCOM and customer infrastructures.
  • Technology Evaluation: Identify and evaluate new network technologies and techniques for potential deployment on platforms/infrastructures and for the provision of customer products and services.
  • Solution Design: Design of network technical solutions, developing innovative, effective working methods, to meet customer requirements within the agreed strategy.
  • Expert Troubleshooting: Provide expert “trouble-shooting” to identify and rectify network infrastructure problems.
  • Design Documentation: Produce the required network infrastructure design documentation to enable the infrastructure to be implemented and maintained.
  • Lifecycle Management: Undertake life cycle management, creating business cases, investment is required and delivering against this.
  • Implementation Strategy: Design and develop implementation strategies for new products and services to ensure they can maximise customer offerings through effective installation and maintenance.
  • Supplier Coordination: Identify, liaise and negotiate with external suppliers (finalising costs and organising contracts).
  • Solution Implementation: Implement effective solutions for both the immediate team and wider engineering functions.
  • Customer Complaint Handling: Investigate customer complaints relating to installations or faults, and propose a response/solution acceptable to the customer.
  • Cross-Department Liaison: Liaise with other departments, e.g., Customer Support, Sales, etc., liaising with suppliers.
  • Process Analysis: Analyse new/changes to systems and processes in order to improve service to customers.
  • Design Authority: Work alongside pre-sales as the Design Authority for the lifecycle of a project, from the identification of the requirement through to delivery.
  • Customer Engagement: Support the development and shaping of the customer's thinking and understanding of how various solutions can help address their business challenges.
  • Technical Presentation: Articulate and present complex designs, technologies and solutions to both technical and non-technical customers in order to communicate the associated features and benefits.

15. Infrastructure Engineer Roles

  • BAU Execution: Execute defined BAU maintenance plans across a wide portfolio of systems.
  • Solution Delivery: Involvement in the delivery of wide-ranging solutions across platforms.
  • Process Improvement: Identify process improvements that deliver key business benefits and cost savings.
  • Vendor Management: Work with existing vendors and assist with evolving Service Agreements to ensure they offer flexibility whilst delivering maximum value to the business.
  • Risk Mitigation: Recognise and mitigate risks on new initiatives.
  • Risk Identification: Identify risks and remediation plans for existing environments.
  • Change Coordination: Drive and coordinate changes to ensure minimal business impact and contention.
  • Knowledge Sharing: Involved in cross-training with other team members and documentation of any systems implementation or changes.

16. Infrastructure Engineer Tasks

  • Platform Support: Provide support for the ongoing platform infrastructure availability of EBI platforms.
  • SRE Leadership: Lead day-to-day Site Reliability Engineering (SRE).
  • Incident Management: Lead Service Restoration bridge calls for application and/or Infrastructure outages.
  • Outage Collaboration: Collaborate with vendor partners and other AET teams to resolve major outages.
  • Root Cause Analysis: Lead root cause analysis (RCA) efforts to avoid the repeat occurrence of issues.
  • Infrastructure Initiatives: Lead infrastructure engineering initiatives related to Hardware Upgrades, Product Upgrades and deliver end-to-end solutions.
  • Performance Planning: Drive performance, capacity, and availability planning, ensure an effective operating environment, optimization and tuning with a continuous improvement attitude.
  • Process Automation: Work with the Engineering and Operations team to identify manual processes, design and engineer solutions to automate them.
  • Maintenance Coordination: Coordinate with development and infrastructure groups to prepare and implement planned maintenance outages.
  • Vendor Resolution: Collaborate with the product vendor and resolve product issues, upgrades, and bug fixes.
  • Architecture Decision-Making: Make decisions on Informatica Architecture and evaluate operational readiness for new utility solutions and optimize current processes.
  • Strategic Recommendations: Provide strategic recommendations for Data integration tools and roadmap, including tool-specific features and options, expected to explore all aspects.
  • Team Mentorship: Understand and mentor and cross-train team members on a need basis.
  • Support Participation: Participate in off-hours support activities and collaborate with the team onshore and offshore.

17. Infrastructure Engineer General Responsibilities

  • Program Implementation: Responsible for all items related to the implementation of building and facilities for new programs related to Safety, Quality, Delivery, Cost, People, and development and delivery of Site CM/PM (Construction Management/Project Management) contracts.
  • Equipment Installation: Lead the installation of all new program process equipment and Ford Production System team support facilities/areas in support of delivering a complete manufacturing system.
  • AE Contract Management: Issue and ensure Architectural Engineering contracts and services are aligned with the objective of delivering designs that are compliant and reflect Ford Land Construction Specifications and PTME Strategies and Specifications.
  • Safety Compliance: Ensure all applicable safety requirements are satisfactorily met for UAW self-performed work, prime contractors, and all subcontractors.
  • 3D/BIM Design Integration: Ensure AE/CM/Sub-contractor designs utilize 3D tools that are incorporated into BIM designs for design verification, constructability, material and task planning, safety pre-task planning using photographs from scanning for pre-demolition, safety pre-task analysis development, and as-built design delivery to the plant.
  • Cost Study Participation: Participate in the cost study process for New Model Programs with PTME and Ford Land facility Teams.
  • Program Funding: Ensure program funding and line item definition are built in support of program initiatives.
  • Purchase Order Issuance: Issue purchase orders to generate the initiation of orders within the CM/AE in the Ford Purchasing system.
  • Cost Tracking: Lead the cost tracking utilizing the PTME Program checkbook processes.
  • Schedule Management: Manage timing deck reviews and updates, holding weekly CM/contractor/AE Owners Reviews.
  • Invoice Review: Review and provide vital payments for applicable invoices (CM, AE, Safety, Environmental and Third-Party Testing and Certification, etc.) on a monthly basis using the Global Payment Approval Process.
  • Work Order Oversight: Lead the work order process for Plant Skilled Trades and associated review of estimates, ensuring competitiveness of work plans.
  • Relocation Coordination: Coordinate with Plant Management and ongoing operations for all required relocations of existing areas as related to specific program actions.
  • Program Reporting: Provide updates to electronic program status systems (BPR decks, Program Manager monthly 1-pagers, PTME Monthly Infrastructure Team Program Reviews, etc.).

18. Infrastructure Engineer Additional Details

  • Queue Management: Maintain call queues for the 3rd line across all infrastructure disciplines.
  • Patch Management: Own and deliver monthly patching cycles in line with security requirements.
  • Account Administration: Perform user account maintenance across varying systems.
  • Infrastructure Build: Build infrastructure components to support day-to-day operations and projects.
  • Project Support: Act as a project resource for infrastructure and system administration.
  • Capacity Management: Perform basic capacity management functions to ensure appropriate availability.
  • On-Call Participation: Take part in the infrastructure on-call rota.
  • Change Management: Take part in the change process and change lifecycle.
  • Documentation Maintenance: Maintain documentation for all key infrastructure components.
  • Issue Triage: Act as the first point of call for all network/infrastructure/AWS-related issues.

19. Senior Linux Infrastructure Engineer Responsibilities and Key Tasks

  • Infrastructure Operations: Build, deploy, operate and monitor physical infrastructure across data centres.
  • Virtualisation Management: Manage virtualised compute (VMware 6.x), including provisioning new virtual servers primarily running on Red Hat operating systems.
  • Service Monitoring: Ensure services are appropriately monitored (using Zabbix) and respond to any emerging issues.
  • Automation Focus: Responsible for an automated-first approach to problem-solving, eliminating the need for manual changes to services.
  • System Maintenance: Patch and upgrade key systems across operating systems, storage, compute and the rest of the core infrastructure.
  • Team Mentoring: Mentor less experienced team members to ensure consistency and standards across the Infrastructure Ops team.
  • Issue Troubleshooting: Assist with troubleshooting and root-cause analysis of production issues.
  • Security Compliance: Take a security-first approach to systems and ensure any vulnerabilities reported are resolved within agreed SLAs and timeframes.
  • Data Centre Management: Manage data centre visits, audits, server installations and removals.
  • ITIL Documentation: Work within an ITIL/ISO 20000 framework to preserve vital production services and produce appropriate documentation.

20. Infrastructure Engineer Overview

  • ML Architecture Contribution: Contribute to the definition of the Machine Learning architecture of the solution.
  • Full Lifecycle Development: Contribute to all steps of the software development lifecycle from start to completion.
  • Requirement Analysis: Interact with the Product Owner for the analysis of the requirements and writing the technical specifications.
  • Architecture Design: Design the Technical and Software Architecture.
  • Solution Methodology: Exercise independent judgment in selecting methods and techniques for obtaining solutions.
  • Effort Estimation: Take part in the estimates of the development effort.
  • Code Development: Develop and test the code produced related to the stories during the sprint.
  • Production Support: Bring collaborative support to the Production to resolve troubleshooting.
  • Quality Standards Compliance: Contribute to Synopsys’ high-quality standards for software development.
  • Team Collaboration: Maintain close working relationships with other relevant teams, including Development, DNS and Networking, DevOps and the Project Management Office.
  • Infrastructure Planning Support: Play an active role in assisting the Infrastructure Manager with planning, capacity and resource management.

21. Infrastructure Engineer Details and Accountabilities

  • Infrastructure Project Delivery: Deliver projects within the Infrastructure space, implementing new technologies, improving existing practices and maintaining the server estate.
  • User Support: Provide 3rd line systems and application-level phone/email support to users.
  • Issue Analysis: Analyze problems, answer questions and provide training about the software.
  • Maintenance Operations: Undertake daily and monthly maintenance tasks relating to the IT Infrastructure in conjunction with the wider Infrastructure team.
  • Issue Resolution: Identify, test, and implement workarounds for reported issues.
  • Customer Communication: Provide regular updates to customers regarding open support issues.
  • Project Reporting: Provide project updates for assigned project deliverables.
  • Documentation Management: Create and maintain comprehensive documentation for all implemented projects and work within an ITIL-focused environment.
  • Network Troubleshooting: Monitor and troubleshoot network-related issues.

22. Infrastructure Engineer Role Purpose

  • Client Service Delivery: Provide services to Close Brothers Asset Management Limited.
  • Regulatory Compliance: Comply with the Financial Services and Markets Act 2000 (as amended from time to time) and the rules of the Financial Services Authority and any other applicable laws and regulations.
  • Issue Escalation: Communicate and escalate potential issues in a prompt and effective manner.
  • Training Participation: Participate in relevant training courses when requested to do so, in particular anti-money laundering and market abuse training.
  • Policy Adherence: Adhere to the relevant Asset Management division policies, including those on conflicts of interest, gifts and entertainment at all times.
  • Dealing Compliance: Follow the Group and local rules on personal account dealing as set out in the Group Personal Dealing Rules and supplemented by specific additional local requirements set out in the relevant Compliance Manual.
  • AML Compliance: Comply with the relevant Anti-Money Laundering regulations, specifically relating to the verification of clients and report promptly any knowledge or suspicion of money laundering activities to the relevant MLRO.
  • FSA Principles Adherence: Comply with the FSA’s Statement of Principles and Code of Practice for Approved Persons, as set out in the FSA’s rules.

23. Infrastructure Engineer Roles and Details

  • FSA Compliance: Comply with the FSA’s Statement of Principles and Code of Practice for Approved Persons, as set out in the FSA’s rules.
  • CPD Maintenance: Undertake and record sufficient appropriate CPD to evidence that it is adequately maintained.
  • Regulatory Adherence: Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business.
  • Policy Awareness: Specifically, this includes the following principles and rules of the Financial Services Authority (FSA) and the internal requirements set out in the Compliance Manual, local and Group Compliance and Risk policies.
  • Audit Response: Respond to requests to implement on a timely basis all internal and external audit points together with any issues raised by external regulators, local Compliance/Risk, or Group Compliance/Risk.
  • Risk Awareness: Act in a manner that takes account of these risks and the relevant controls.
  • Customer Fairness Compliance: Follow the FSA’s Treating Customers Fairly (TCF) principle by adhering to all relevant internal TCF policies, considering how TCF affects the role.
  • Client Outcome Focus: Act in a manner that helps to ensure fair outcomes for clients.

24. Infrastructure Engineer Responsibilities and Key Tasks

  • Platform Operations: Contribute to the smooth and secure deployment and operation of the trading platform.
  • Team Collaboration: Work closely with development, infrastructure and operations teams.
  • Security Compliance: Maintain high levels of IT system security and compliance with regulatory standards.
  • Monitoring & Troubleshooting: Develop production monitoring capabilities and perform timely troubleshooting of problems as reported by users and clients.
  • System Upgrades: Perform enterprise-level system upgrades, including evaluation, installation, testing, and maintenance of new products and applications.
  • Performance Monitoring: Proactively monitor the servers and network in order to anticipate and resolve performance issues, ensuring high levels of reliability and support.
  • Disaster Recovery Planning: Design and implement backup and disaster recovery plans for DevOps and infrastructure solutions.
  • Change Documentation: Document infrastructure system changes based on standard operating procedures.

25. Infrastructure Engineer Overview

  • Server Administration: Install, configure, and maintain server hardware and operating systems.
  • Application Management: Install, configure, and maintain business-critical applications.
  • Patch Management: Responsible for patch system firmware and software, including operating system updates.
  • Infrastructure Monitoring: Monitor all servers and network infrastructure.
  • Technical Escalation: Act as a technical escalation point for the IT Support team.
  • Team Mentorship: Responsible for providing mentorship and coaching.
  • Hardware Coordination: Coordinate hardware upgrades/replacements.
  • Documentation Maintenance: Responsible for maintaining system documentation.
  • Storage Management: Configure and maintain SAN infrastructure and data storage.
  • Network Configuration: Maintain and configure network devices, including switches and firewalls.
  • Security Compliance: Ensure enterprise security is aligned with industry best practices.
  • VOIP Administration: Configure and maintain the VOIP telephony system.

26. Infrastructure Engineer Functions

  • Platform Deployment: Deploy global platforms adapted to the local markets in Latin America.
  • Agile Team Building: Build technology teams that progressively grow in the practice of agile development.
  • System Design: Create scalable, resilient, highly available, performant systems that run 24/7.
  • Software Upgrades: Upgrade software components without existing business disruption.
  • Lifecycle Compliance: Develop software that is compliant with technology lifecycle management demands.
  • Security Compliance: Produce software that withstands scrutiny of security reviews and risk assessments.
  • SLA Fulfillment: Platform execution that consistently meets client and market service level agreements.
  • Global Collaboration: Responsible for seamless interlock, engagement and collaboration with global development teams.
  • DevOps Automation: Automate Dev/Ops, testing, continuous integration and deployment.

27. Infrastructure Engineer Responsibilities

  • Cloud Security Strategy: Develop a cloud security platform covering strategy, procedures, and tooling relating to cloud security to provide support to the Life Sciences Platform.
  • Cloud Hosting Management: Responsible for Cloud Hosting (Amazon AWS).
  • Windows Management: Responsible for Enterprise Windows Management (Active Directory, Operating Systems).
  • Identity Management: Responsible for identity Management (MIM).
  • SSO Administration: Responsible for Single Sign On (ADFS).
  • Virtualization Management: Responsible for On-premises Virtualization (primarily Hyper-V).
  • Lifecycle Automation: Build and deploy lifecycle, drastically reduce build, deploy and rollback times while simultaneously reducing risk and exposure.
  • Infrastructure Modernization: Help transform legacy infrastructure into a modern, scalable service-based system.

28. Infrastructure Engineer Job Description

  • Server Management: Configure, deploy, and manage physical and virtual servers.
  • Issue Troubleshooting: Troubleshoot and resolve infrastructure issues related to compute, storage, and network equipment.
  • Hardware Repair: Repair servers (replace hard drives, replace bad sticks of RAM, etc.).
  • Ticket Management: Service tickets within a Jira ticketing system to address problems, incidents, and engineering support requests.
  • VM Administration: Responsible for VM provisioning, vSphere troubleshooting/administration.
  • Grid Support: Responsible for supporting and maintaining the LSF grid.
  • Firmware Updates: Upgrade/Patch BIOS, firmware, and drivers to meet performance and security requirements.
  • OS Patching: Update/Patch primarily Linux with some Windows environment to meet performance and security requirements.
  • System Monitoring: Maintain monitoring systems to manage system availability, performance, and capacity.
  • Project Leadership: Lead project-level improvement initiatives.
  • Security Maintenance: Maintain and enhance the security posture of the infrastructure and applications.
  • Task Automation: Assist in automating repeated tasks, including adding new equipment to monitoring.
  • Efficiency Improvement: Identify opportunities to improve and automate the environment and operational efficiency.
  • Vendor Coordination: Interface with local hardware vendors for service contract repairs.

29. Infrastructure Engineer Job Summary

  • Project Assistance: Assist in managing IT Infrastructure and Security projects to implement and/or improve infrastructure and security capabilities.
  • Infrastructure Consultation: Support and provide consultation on infrastructure-related issues within the Company.
  • System Management: Manage ongoing networks and system changes and policies, Windows Server-based VMs and systems backup and archival.
  • User Support: Provide helpdesk support to users, assist in setting up desktops, notebooks, email accounts, telephony, system and folder access for new joins and company staff.
  • Operational Support: Perform daily administration and operational support in the area of network, security and voice over IP.
  • Procedure Development: Develop and maintain operational procedures to ensure service reliability, security and user productivity.
  • Performance Monitoring: Monitor network usage and performance to ensure system availability and stability.
  • Network Configuration: Implement and configure network solutions, involving LAN/VoIP/VLAN.
  • Policy Preparation: Prepare policies and procedures for the entire infrastructure and security.

30. Infrastructure Engineer Responsibilities and Key Tasks

  • Equipment Planning: Plan, organize and function as Subject Matter Expert for equipment selection.
  • Tier3 IT Support: Meet customer Information Technology (IT) service catalog requirements for desktop IT services and provide Tier3 support for those systems.
  • Hardware Design Analysis: Analyze hardware specifications and system requirements to develop and document a practical design for hardware components to include IT desktop workstations, thin-clients, peripherals, printers, video interfaces, end-user devices, assistive technology peripherals, etc.
  • System Design Input: Provide specific input to the hardware components of system design for end-user desktop IT support components, to include IT desktops and peripherals.
  • Hardware Specification: Prepare functional requirements and specifications for hardware acquisitions.
  • Problem Identification: Ensure that problems with operational hardware have been properly identified and that solutions will satisfy the user’s requirements.
  • Hardware Engineering: Provide hardware engineering expertise to analyze complex IT hardware systems, hardware design, architecture and other technical hardware issues.
  • OS Team Collaboration: Interface with the operating system team in the course of Tier3 hardware troubleshooting.
  • IT Solution Development: Support technical engineering in the development of new Information Technology solutions and support procedures.
  • Documentation Support: Assist with preparing installation guides, field test procedures, and troubleshooting guides.
  • Team Coordination: Coordinate with Operations, Project Management and Information Systems Security teams.

31. Infrastructure Engineer Duties and Roles

  • Project Coordination: Prepare, schedule, coordinate and monitor the assigned engineering projects.
  • Scope Compliance: Ensure work undertaken complies with the scope and meets operational requirements.
  • Design Scheduling: Prepare a schedule for design work and obtain approvals for flow sheets and drawings.
  • Client Approvals: Obtain approvals from clients for documenting calculations, specifications and variations.
  • Quality Supervision: Supervise work to ensure that it meets quality, cost and time frame.
  • Progress Monitoring: Monitor progress and identify potential problems with respect to budgets, schedules and engineering standards.
  • Project Delivery: Ensure that all projects are delivered on time and within budget, including using appropriate verification techniques to manage changes in project scope, schedule and costs.
  • Resource Allocation: Ensure resource availability and allocation.
  • Risk Management: Perform risk management to minimise project risks.
  • Project Documentation: Create and maintain comprehensive project documentation.

32. Infrastructure Engineer Roles and Responsibilities

  • Contract Negotiation Support: Support the Commercial and Sales Manager to negotiate variations or additional work within the overall scope of projects.
  • Tender Participation: Participate in tender preparation and review.
  • Contract Communication: Ensure that signed contracts are communicated to all relevant parties.
  • Contract Interpretation: Provide contract visibility and awareness, interpretation to support implementation.
  • Product Development Coordination: Coordinate new product development opportunities.
  • Cost Estimation: Estimate and quantity surveying for Infrastructure projects to support the Sales Department.
  • Sales Support: Understand the Sales and Marketing process and assist the teams.
  • Contract Lifecycle Management: Ensure contract close-out, extension, or renewal.
  • Performance Reporting: Report on all facets of project performance.
  • Stakeholder Management: Establish and maintain relationships with clients and all stakeholders.
  • QHSE Commitment: Commitment to Quality, Safety and Environmental requirements.

33. Infrastructure Engineer Functions

  • Configuration Management: Use configuration management tools (primarily Chef and Terraform).
  • Hybrid Infrastructure: Build and maintain a hybrid infrastructure hosted both at colocation facilities and in the public cloud.
  • Infrastructure Collaboration: Work directly with the development team to build supporting infrastructure for specific new application functionality.
  • POC Execution: Run proof of concept projects on early-stage infrastructure improvements to validate the feasibility of an approach, evaluate performance, and spike an implementation.
  • Open Source Management: Manage a curated set of open source tools (PostgreSQL, RabbitMQ, Redis, etc.) via both configuration management tools and direct troubleshooting.
  • Monitoring Stack Management: Manage telemetry (graphite, grafana, collectd, prometheus), log aggregation (Elastic Stack) and monitoring tools (Sensu) via both configuration management tools and direct troubleshooting.
  • CI/CD Pipeline Maintenance: Help to maintain existing build/deploy pipelines for both configuration management and application development, which are currently leveraging Jenkins.
  • Security Implementation: Implement security initiatives and follow security best practices.

34. Infrastructure Engineer Duties

  • Infrastructure Support: Responsible for 3rd Level Infrastructure Support for Infrastructure setup.
  • Infrastructure Design: Infrastructure design and implementation.
  • System Implementation: Responsible for the implementation of the new or enhanced hardware, virtualization platforms, operating systems and monitoring tools based on the requirement specifications.
  • Hardware Installation: Responsible for physical hardware installation, ensuring the integrity of implemented hardware or software patches, updates, and images.
  • Deployment Validation: Responsible for validating execution steps, Deployment Execution.
  • Capacity Management: Responsible for capacity and Performance activities.
  • Performance Optimization: Generate Optimization recommendations based on the analysis and the forecast.
  • Efficiency Improvement: Continuous efficiency improvements and automation, and infrastructure delivery.
  • Requirement Specification: Generate a Requirements Specification when observing an improvement on the application or an opportunity for a new feature to be introduced.
  • Documentation Development: Build Work Instructions related to the tasks handled, proactively and/or according to manager input and/or direct customer feedback, whenever a new software feature is delivered.

35. Infrastructure Engineer Details

  • Windows Server Administration: Provide advanced Windows Server administration and maintenance.
  • Server Performance Management: Ensure optimal performance of server hardware and operating system.
  • Active Directory Management: Administer the Active Directory domain structure.
  • Web Server Administration: Administer IIS web servers and coordinate with business users to schedule maintenance.
  • Server Troubleshooting: Responsible for troubleshooting server errors and identifying root cause and performing server patch maintenance.
  • Project Leadership: Lead projects as assigned by the Team Lead and/or Manager.
  • Team Collaboration: Assist team members in the completion of major project tasks.
  • Technical Planning: Participate in project planning meetings and take a lead role in reviewing technical requirements and leading testing activities.
  • Staff Mentorship: Participate in the mentorship of junior staff members.
  • System Configuration: Responsible for server troubleshooting, including the installation, configuration and troubleshooting of systems.
  • Independent Research: Independently utilizes resources (knowledge bases, online resources, etc) to research solutions for difficult problems.
  • Vendor Coordination: Work with outside vendors to maintain and repair systems and equipment in a timely manner.
  • Procedure Compliance: Follow Standard Operating Procedures and utilize established support tools.
  • Technology Awareness: Maintain current awareness of standard Washington operations systems and actively researches new technology.
  • On-Call Support: On-call duties and extended work hours.

36. Infrastructure Engineer Additional Details

  • Project Leadership: Cross-technology skilled and experienced subject matter expert who can lead on complex projects.
  • Innovation Contribution: Contribute innovative ideas, technologies, scripts and initiatives to deliver a next-generation, automated IT infrastructure to support operations.
  • DevOps Collaboration: Work closely with developers, architects, project managers and stakeholders in a DevOps model of working.
  • Agile Delivery: Responsible for rapid releases, continuous improvement, very close collaboration and a willingness to learn and deliver.
  • Documentation Management: Establish, complete, accurate documentation of server builds, operating parameters and support processes.
  • Hardware Installation: Install and configure hardware, including rack-mounted servers and blades.
  • Software Configuration: Install and configure software solutions.
  • Solution Review: Review and input into solutions prior to execution.

37. Infrastructure Engineer Accountabilities

  • Duty Performance: Perform each essential duty satisfactorily.
  • Project Leadership: Serve as the technical lead for infrastructure projects, providing technical expertise and guidance for the project's successful completion.
  • System Design: Design and implement complex computer systems and offer infrastructure services.
  • ICT Issue Resolution: Address any issues related to information and communications technology security and performance.
  • Installation Management: Lead software and hardware installations, specifications, testing and service transition.
  • Technology Innovation: Identify potential technology innovations and engage with the business.
  • ITIL Execution: Guide in the execution of incident, change, release, problem, performance and availability management.
  • System Evaluation: Evaluate system requirements to ensure that these systems provide the necessary security.
  • Performance Alignment: Meet the needs of the organization, including overall system performance, identify business requirements and incorporate new hardware, operating systems, or connectivity solutions.

38. Infrastructure Engineer Responsibilities

  • Technology Evaluation: Ensure alternative solutions and improvements meet the system's needs by introducing alternative technologies.
  • System Enhancement: Improve or enhance client information systems to support organizational goals.
  • Requirements Documentation: Responsible for documenting the requirements and communicating them to senior management.
  • System Design Review: Design and review process of new systems, including developing and documenting proposed changes that need to be implemented or integrated across the working platforms of the IT department.
  • Infrastructure Planning: Formulate detailed plans to add new systems to the existing core infrastructure, including logistics plans for conducting physical integration of hardware, while providing technical direction and support throughout this process.
  • System Evaluation: Evaluate new systems that have been integrated into the client infrastructure while keeping track of the success of the project, and identify best practices for future implementations.
  • Integration Feedback: Provide feedback to the enterprise and incorporate all gathered information into future integration plans.
  • Application Support: Support Oracle, Exchange, SharePoint, Skype, WebSphere, Windows 2008, Windows 10, ITSM, FASST, ShopMyIT, Contact Center Stabilization, Mobile Device Management, XenMobile from Mobile Devices, MS Teams, Citrix Disaster Recovery, Endpoint Transformation, Bitlocker products and projects.

39. Infrastructure Engineer Roles and Details

  • Service Delivery: Delivery of new infrastructure services.
  • Virtual Environment Administration: Administer a virtualised production environment.
  • Infrastructure Installation: Install and support of infrastructure hardware and software.
  • Incident Resolution: Resolve incidents within agreed service levels.
  • Change Management: Responsible for technical input into infrastructure changes following change management processes.
  • Platform Support: Support for VMWare, Windows Server.
  • Authentication Management: Responsible for Active Directory and authentication services management.
  • GPO Administration: Responsible for GPO management.
  • Problem Management: Identify underlying problems discovered during day-to-day operations and manage them to resolution.

40. Infrastructure Engineer Role Purpose

  • Infrastructure Monitoring: Monitor Infrastructure using various tools.
  • Monitoring Compliance: Ensure continuous monitoring procedures are set per the standard procedures and requirements.
  • Incident Response: Perform Level 1 incident assessment and resolution in a broad range of infrastructure solutions.
  • Issue Troubleshooting: Troubleshoot issues using a variety of tools and techniques.
  • Root Cause Diagnosis: Diagnose the root cause of an issue involving diverse technologies and environments.
  • Stakeholder Coordination: Work with impacted areas to ensure proper communication/review of requirements and support.
  • Technical Evaluation: Evaluate technical requirements for incidents and requests to determine the impact on the infrastructure, including equipment redundancy and capacity requirements.
  • Escalation Management: Responsible for escalating problems.
  • Problem Resolution: Investigate alternative methods to expedite problem resolution.
  • Vendor Collaboration: Work with vendors to resolve problems and develop infrastructure solutions.
  • Maintenance Tasks: Perform routine maintenance tasks.

41. Infrastructure Engineer General Responsibilities

  • Infrastructure Deployment: Install, configure, and test infrastructure modifications.
  • Requirements Analysis: Ensure completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions.
  • Process Redesign: Assist in the business process redesign and documentation for current and new technology.
  • Security Recommendations: Make recommendations to improve security and participate in investigations.
  • Security Compliance: Adhere to security requirements.
  • Performance Assurance: Ensure performance meets the present and future needs of the business.
  • System Enhancement: Recommend changes/enhancements for improved systems availability, reliability and performance.
  • Problem Resolution: Recommend procedures and controls for problem resolution or create temporary solutions until permanent solutions can be implemented.
  • Problem Analysis: Research, analyze and recommend the implementation of software or hardware changes to rectify current problems or similar future problems.
  • Checklist Review: Review checklists and scripts and updates.
  • Documentation Delivery: Ensure all documentation is delivered according to specified guidelines.

42. Infrastructure Engineer Roles and Details

  • Vulnerability Analysis: Analyze vulnerability reports to identify and prioritize patching opportunities.
  • Security Collaboration: Liaise with Info Sec and contractors to strategize patching opportunities.
  • Linux Server Support: Support Linux Enterprise Servers to ensure they are running in an optimal and secure manner.
  • Business Requirements Gathering: Work with analysts, architects, and stakeholders to understand business needs.
  • Technical Evaluation Leadership: Lead the evaluation of technical requirements for projects.
  • Infrastructure Impact Assessment: Determine the impact on the infrastructure, including equipment redundancy and capacity requirements.
  • Requirements Validation: Identify requirements gaps or issues.
  • Stakeholder Communication: Ensure proper communication/review of requirements and integration for impacted areas.
  • OS Compliance: Ensure Operating Systems comply with the organization’s standards.
  • Architecture Impact Review: Determine requirements' impact on existing architecture, work processes and systems.
  • Application Infrastructure Assessment: Evaluate technical requirements for projects to determine the impact on infrastructure/applications, including equipment redundancy and capacity requirements.
  • Support Impact Assessment: Determine technical requirements’ impact on existing architecture, work processes, systems, and ongoing support.
  • Strategic Alignment: Ensure infrastructure solutions are aligned with the business strategy and direction.
  • Security Maintenance: Maintain existing capabilities, making recommendations and implementing appropriate up-to-date security technologies.

43. Infrastructure Engineer Overview

  • DataOps Infrastructure: Establish the infrastructure needed to successfully implement DataOps at scale.
  • Pipeline Automation: Implement automated system development, integration and release pipelines, including the operational and maintenance aspects of systems under development, and proposed system recovery procedures.
  • API Development Support: Support the development of APIs and applications to enable customers to access the R² Factory AI micro-services.
  • Infrastructure Capability Alignment: Work with colleagues and customers to ensure that the available infrastructure is capable of meeting solution requirements.
  • Design Coordination: Coordinate infrastructure design activity.
  • Technical Integrity: Take responsibility for the technical integrity of projects, ensuring that common technical elements are recognised and that work is not unnecessarily duplicated.
  • Decision Science Enablement: Contribute to the development and implementation of applications that demonstrate and illustrate the impact of decision science and visualisations that can be employed to develop next-generation digital solutions.
  • Data Management: Determine how to manage data within the R² Factory infrastructure, including security, archiving, structure and storage.
  • Collaborative Culture: Contribute to an open, creative and collaborative culture where everyone feels accountable for shaping the future of R² Factory.

44. Infrastructure Engineer Role Purpose

  • Infrastructure Foundation: Give a solid foundation in the world of Infrastructure through exciting and challenging rotations in specialisms such as.
  • Frontline Learning: Learn the core fundamentals by being on the front line.
  • Business-Technology Interface: Expand knowledge across all of the Business Units and learn the interface between business and technology.
  • Hardware Planning: Responsible for Hardware Planning (Discover how to remove the old kit and build a new kit fit for purpose).
  • Network Operations: Responsible for Networking (How to connect and keep the business running).
  • Database Management: Responsible for Database (Studying complex Database technology and learn how to keep data stored in the most secure and robust environment).
  • Server Management: Responsible for Server (Gain an appreciation of legacy servers and infrastructure, whilst also dabbling in new emerging technologies, helping evolve to the Cloud).
  • Technical Consultancy: Responsible for Technical Consultancy (Represent EITS by planning, designing and scaling business for the future).

45. Infrastructure Engineer Duties and Roles

  • Automation Engineering: Design, code and execute standardized and secure automations, managing the life cycle of virtual machines.
  • Infrastructure Troubleshooting: Troubleshoot and assist in triaging performance issues in a highly virtualized infrastructure.
  • Technology Evaluation: Participate in the evaluation of new technology solutions.
  • Vendor Management: Maintain relationships with third-party IT vendors and/or software/hardware suppliers.
  • Reporting & Planning: Produce regular reports to assist in cost recovery, capacity planning and consolidation.
  • Hardware Maintenance: Perform hardware monitoring and maintenance, including upgrades.
  • Mentorship: Perform mentoring and training for other engineers.
  • Knowledge Documentation: Share knowledge by effectively documenting work.
  • 24x7 Support: Support a global, 24x7 infrastructure environment.
  • Team Assistance: Assist with less experienced personnel.

46. Infrastructure Engineer Job Description

  • DevOps Lifecycle Management: Engage in improving the whole lifecycle of Linux-based infrastructure services, from inception and design, through to engineering, deployment, and operations using DevOps principles.
  • Proactive Issue Resolution: Resolve operational problems rapidly and proactively improve Unix/Linux, Storage, and Virtualisation environments to avoid and mitigate future incidents.
  • SLO Monitoring: Maintain services once they are live by measuring and monitoring indicators such as availability, latency and overall system health against SLOs.
  • System Optimization: Optimise Linux-based systems sustainably through mechanisms like automation and API self-service, and evolve services by pushing for changes that improve reliability and velocity.
  • Documentation Management: Create and maintain quality documentation and records.
  • Infrastructure Reliability Engineering: Design, develop, manage, and ensure the reliability of a wide range of critical infrastructure systems, services, tools, and automation.
  • Platform Foundation: Provide the foundation for a SaaS application platform.
  • Architecture Development: Develop next-generation strategic architecture and existing infrastructure management tools.
  • L3 Troubleshooting: Troubleshoot critical production issues that DevOps teams have escalated and require Level 3 expertise.
  • Application Integration: Work closely with application teams to optimize integration between SaaS software and infrastructure.

47. Infrastructure Engineer Responsibilities

  • Escalation Resolution: Resolve technical escalations from Service Desk or 2nd Line Service Desk Analysts, often speaking directly with the customer (end user) and IT engineers to ensure they’re resolved within agreed SLAs.
  • Security Permissions Management: Ensure the correct security permissions are allocated around all of the servers and computers.
  • Process Documentation: Create and review processes pertaining to the maintenance of the Infrastructure.
  • Issue Prevention: Proactively checking for issues and analysing trends to predict failures.
  • Security Maintenance: Maintain the security of IT services, including system patching, maintenance of security measures such as firewall, email/web filters and antivirus solutions.
  • Cloud and Local Exposure: Exposure to computing and storage in local and cloud settings.
  • Infrastructure Resource Management: Put processes in place for management of infrastructure resources, including but not limited to Infrastructure as code, version control, automation, scripting, maintenance, backups, and patching.
  • Security Best Practices: Responsible for safeguarding the security footprint by following best practices.
  • Change Management Participation: Join change management meetings to present proposed changes to production.

48. Senior Infrastructure Engineer Additional Details

  • Agile Team Collaboration: Work in a multi-functional team that is responsible for the entire stack, thrive in an agile environment and are happy to teach/learn from teammates.
  • Multi-Language Scripting: Learn and code/script in a variety of application languages, primarily using Python, with some Golang and bash scripts floating around.
  • Problem-Solving Innovation: Responsible for innovative solutions for complicated problems, and passionate about finding ways to do things better.
  • Scalable Problem Solving: Solve sophisticated problems at scale.
  • Performance Optimization: Get down to the metal to squeeze as much performance as possible.
  • Security Mindset: Take security seriously and want others to do the same.
  • Infrastructure Design: Design, setup and configuration of the core infrastructure that runs an online business.
  • System Health Monitoring: Monitor and maintain the health of the infrastructure.
  • Database Support: Support database performance and the integrity of the data.
  • Hybrid Deployment: Support a hybrid approach (on-premises, cloud) to deploy and maintain applications.
  • System Reliability: Improve the reliability and scalability of the whole system.

49. Infrastructure Engineer Essential Functions

  • IP Architecture Management: Lead the architecture, design and management of the intranet and internet IP address space.
  • Infrastructure Hygiene: Partner with Information Security to lead critical infrastructure hygiene and standardization initiatives.
  • Solution Delivery Collaboration: Partner with application and infrastructure teams to deliver innovative and resilient solutions that meet their needs.
  • Network Evolution: Help evolve network infrastructure to integrate next-generation technology capabilities.
  • Documentation Accuracy: Maintain accurate diagrams, inventory and documentation.
  • Virtual Environment Support: Build, manage and support the virtual environment.
  • Change Implementation: Plan and implement scheduled changes/upgrades/maintenance.
  • System Monitoring: Monitor the performance, security, and integrity of the organisation's systems.
  • Infrastructure Maintenance: Maintain and enhance the IT infrastructure and components.
  • Deployment Management: Responsible for all stages of configuration, development, and deployments.

50. Senior Infrastructure Engineer Details

  • Product Deployment: Product installation, configuration, validation and handover of equipment to systems integration teams locally or on customer sites.
  • Infrastructure Testing: Define and lead infrastructure testing activities in order to demonstrate that the solution satisfies the user requirements.
  • Integration Planning: Support the plan and coordination of program hardware integration activities.
  • Hardware Integration: Deliver hardware integration services for systems and/or sub-systems of products.
  • Product Verification: Participate in the product integration and verification phases.
  • Risk Management: Identify risks and propose effective solutions.
  • Cloud Infrastructure: Work with cloud SDKs and use self-service infrastructure.
  • Infrastructure Expertise: Bring expertise in modern infrastructure approaches within the specialist area, promoting knowledge sharing, team learning, and sharing best practices.
  • Documentation Quality: Produce and maintain high-quality documentation.
  • Infrastructure Clarity: Ensure the infrastructure estate can be easily understood, supported, and developed.
  • Workload Management: Change to meet the needs of the charity and tech teams and build/manage workloads on the infrastructure.

51. Infrastructure Engineer Additional Details

  • Kubernetes Enhancement: Enhance services running in Kubernetes can have any of the following and learn Kubernetes AWS ECS, AWS Fargate, Kubernetes, Nomad, Docker Swarm.
  • Scalability and Resilience: Horizontally scale and self-heal in the face of network disruptions.
  • Infrastructure Automation: Build and manage systems across internal and production AWS environments with a focus on configuration as code and platform automation.
  • Developer Tooling: Build and improve internal developer tools and help drive true Continuous Integration and Continuous Delivery to increase productivity across the engineering organization.
  • Deployment Automation: Automate the installation of entire platform deployments across cloud and on-prem environments.
  • Platform Optimization: Perform a tune, load test, and optimize the information and data processing platform.
  • Traffic Engineering: Traffic and transport management, civil engineering, design and analysis of traffic facilities.
  • Stormwater Design: Stormwater catchment management, and civil engineering design and analysis of stormwater infrastructure.
  • Modelling Responsibility: Responsible for computer modelling of traffic and stormwater sites and networks.
  • Project Delivery: Project management along with delivering projects within the timeframe and budget.