INFORMATION TECHNOLOGY DIRECTOR RESUME EXAMPLE

Published: Sep 19, 2025 - The Information Technology Director oversees the organization’s technological infrastructure, including networks, systems, and IT operations, to ensure efficiency, security, and alignment with business goals. This role involves setting strategic objectives, managing budgets, and leading a high-performing IT team in designing, implementing, and maintaining innovative systems that enhance both internal operations and customer experience. The Director also evaluates emerging technologies, develops standards and processes, and advises leadership on cost, value, and risk to maximize organizational performance.

Tips for Information Technology Director Skills and Responsibilities on a Resume

1. Information Technology Director, Summit Innovations Group, Dayton, OH

Job Summary: 

  • Identify and deliver innovative technology solutions that address current and future business needs.
  • Translate business requirements into scalable, user-focused technology designs.
  • Ensure solution designs align with and integrate into existing systems and infrastructure.
  • Conduct structured testing to validate functionality and resolve deficiencies.
  • Collaborate with Business Support partners to manage daily operations, support corporate goals, and foster employee growth.
  • Work with cross-functional teams such as sales, marketing, and supply chain to analyze needs and propose technical solutions.
  • Develop technology strategies and oversee project delivery in collaboration with leadership.
  • Coordinate with business units during application implementation and drive successful go-lives.
  • Design and integrate omnichannel platforms with existing related systems.


Skills on Resume: 

  • Technology Solutions (Hard Skills)
  • Requirements Translation (Hard Skills)
  • System Integration (Hard Skills)
  • Testing Validation (Hard Skills)
  • Operational Collaboration (Soft Skills)
  • Cross-Functional Teamwork (Soft Skills)
  • Technology Strategy (Hard Skills)
  • Implementation Coordination (Soft Skills)

2. Information Technology Director, Horizon Supply Systems, Plano, TX

Job Summary: 

  • Lead the selection, design, and development of applications and platforms supporting Sales, Marketing, and Branch Operations.
  • Drive ERP infrastructure evolution, integration, and continuous business application development.
  • Evaluate current technology and development capabilities to define a future vision and roadmap.
  • Oversee upgrades, implementations, and integrations across divisions for customer management, quoting, and field service platforms.
  • Set departmental technology objectives, allocate resources, and execute agreed initiatives.
  • Provide technical and process oversight across diverse IT projects supporting business goals.
  • Offer leadership to achieve business objectives, including workforce assessment, hiring, coaching, and staff development.
  • Support the creation and execution of policies, standards, and procedures for data governance.
  • Work with data authorities and custodians to ensure integrity, privacy, and security while enabling data accessibility.
  • Promote awareness and compliance regarding ethical data use and established standards.


Skills on Resume: 

  • Application Development (Hard Skills)
  • ERP Integration (Hard Skills)
  • Technology Roadmap (Hard Skills)
  • System Upgrades (Hard Skills)
  • Resource Allocation (Soft Skills)
  • IT Project Oversight (Hard Skills)
  • Staff Development (Soft Skills)
  • Data Governance (Hard Skills)

3. Director of Information Technology, Crestview Global Partners, Albany, NY

Job Summary: 

  • Develop, prioritize, and lead the execution of an IT Roadmap for infrastructure, architecture, information security, and IT service delivery.
  • Ensure IT strategy aligns with current methodologies, technologies, standards, protocols, and tools while supporting overall business strategy.
  • Lead infrastructure, information security, and service delivery teams.
  • Oversee corporate communication systems, local area networks, wide-area networks, server infrastructure, computer systems, operating systems, and cloud infrastructure.
  • Work collaboratively with other departments and key stakeholders.
  • Maintain high levels of communication, understanding, and customer satisfaction with IT services.
  • Identify and flag enterprise IT and information security risks in projects and provide technology solutions to manage risks.
  • Review and assess the existing IT General Controls Framework.
  • Manage strategic vendor and partnership relationships.
  • Maintain and enhance compliance and governance requirements, including certifications required by the organization.


Skills on Resume: 

  • IT Roadmap (Hard Skills)
  • IT Strategy (Hard Skills)
  • Infrastructure Leadership (Soft Skills)
  • Systems Oversight (Hard Skills)
  • Cross-Department Collaboration (Soft Skills)
  • Risk Management (Hard Skills)
  • Vendor Management (Soft Skills)
  • Compliance Governance (Hard Skills)

4. Information Technology Director, Oakridge Health Solutions, Madison, WI

Job Summary: 

  • Manage a highly effective and high-performing team across the state.
  • Develop an effective project management strategy, implement techniques, and mentor the team in project management discipline.
  • Develop and implement change management policies to reduce risk and minimize negative business impact.
  • Provide hands-on escalated support and project delivery.
  • Develop strategic partnerships and alliances with functional leadership to ensure technology solutions align with organizational needs.
  • Collaborate with business stakeholders to align infrastructure, policies, and processes with business requirements.
  • Stay current on emerging technologies and evaluate their applicability to current and future business needs.
  • Ensure timely and cost-effective resolution of technical problems.
  • Develop, monitor, and report on departmental technology key performance indicators.
  • Evaluate the effectiveness, efficiency, and costs of existing technology and systems, research alternatives, and recommend solutions to senior management.
  • Prioritize, assign, and manage a portfolio of technology projects to support business goals, ensuring delivery within time and budget.
  • Incorporate best practices to improve existing methods and processes.


Skills on Resume: 

  • Team Leadership (Soft Skills)
  • Project Management (Hard Skills)
  • Change Management (Soft Skills)
  • Technical Support (Hard Skills)
  • Strategic Partnerships (Soft Skills)
  • Stakeholder Collaboration (Soft Skills)
  • Emerging Technologies (Hard Skills)
  • Process Improvement (Hard Skills)

5. Director of Information Technology, Riverbend Commerce Inc., Des Moines, IA

Job Summary: 

  • Direct and continually develop a high-functioning IT Department integral to company operations.
  • Develop and implement the IT Department's strategic and operational plans, incorporating innovative solutions.
  • Oversee the ERP system that provides critical resources to employees.
  • Manage the backend of the e-Commerce platform with a focus on end-user ease of use.
  • Ensure network security and integrity to protect the company's intellectual property and data.
  • Oversee Help Desk and technical support systems to ensure quick response times and strong customer support.
  • Manage and motivate IT employees, including software developers, security analysts, network support, and hardware support.
  • Maintain a positive and encouraging work environment.
  • Drive a culture of continuous improvement and proactive solutions.
  • Maintain, update, and implement the Disaster Recovery/Business Continuity Plan to minimize system downtime.
  • Ensure smooth IT operations and high levels of system and program functionality.
  • Collaborate with business leaders to define system requirements and improvements.


Skills on Resume: 

  • IT Department Leadership (Soft Skills)
  • Strategic Planning (Hard Skills)
  • ERP Management (Hard Skills)
  • E-Commerce Support (Hard Skills)
  • Network Security (Hard Skills)
  • Help Desk Oversight (Hard Skills)
  • Employee Motivation (Soft Skills)
  • Disaster Recovery (Hard Skills)

6. Information Technology Director, Pinecrest Municipal Services, Tallahassee, FL

Job Summary: 

  • Oversee the technological infrastructure, including networks and computer systems, to ensure optimal performance.
  • Oversee IT operations and supervise systems and IT staff.
  • Hire, develop, evaluate, reward, and retain a highly qualified team of IT professionals.
  • Set objectives and strategies for the IT department.
  • Manage and track the IT department’s annual budget.
  • Create processes and standards for system selection, implementation, and support.
  • Develop an IT vision, strategy, and roadmap, and lead the IT team and business partners in effective execution.
  • Plan and oversee the implementation of new systems, guiding IT professionals and staff.
  • Select and implement suitable technology to streamline internal operations and maximize strategic benefits.
  • Design and customize technological systems and platforms to improve customer experience.
  • Direct the design, planning, implementation, and maintenance of computing infrastructure supporting company operations and business applications.
  • Analyze costs, value, and risks of information technology and provide recommendations to leadership.


Skills on Resume: 

  • Infrastructure Management (Hard Skills)
  • IT Operations (Hard Skills)
  • Team Development (Soft Skills)
  • Strategic Planning (Hard Skills)
  • Budget Management (Hard Skills)
  • Process Standardization (Hard Skills)
  • System Implementation (Hard Skills)
  • Risk Analysis (Hard Skills)

7. Information Technology Director, Evergreen County Administration, Eugene, OR

Job Summary: 

  • Manage the development, implementation, installation, and operation of all information management systems for the County, including research, analysis, design, testing, installation, and maintenance of network infrastructure, applications, servers, workstations, audio/visual systems, peripherals, and related cabling, wiring, and fiber.
  • Establish department goals, objectives, plans, and budgets to implement the technology strategy and complete projects successfully.
  • Recommend and purchase technology solutions to support County technology directives.
  • Develop and implement IT policies and procedures in alignment with industry best practices.
  • Design, implement, and evaluate systems that support end-users in the productive use of computer hardware and software.
  • Identify opportunities where technology deployment will increase efficiencies, add value, and create a positive impact.
  • Provide recommendations for the improvement of the IT infrastructure.
  • Pursue knowledge of personal and team strengths to increase productivity and leverage collective talents effectively.
  • Work closely with all departments to support needs assessments, messaging, timelines, and clarity.
  • Formulate IT policies, procedures, and performance management processes and measures.


Skills on Resume: 

  • System Development (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Technology Procurement (Hard Skills)
  • Policy Implementation (Hard Skills)
  • End-User Support (Hard Skills)
  • Process Improvement (Hard Skills)
  • Team Productivity (Soft Skills)
  • Cross-Department Collaboration (Soft Skills)

8. Information Technology Director, Stonebrook Financial Bank, Little Rock, AR

Job Summary: 

  • Work closely with data processing, electronic banking, Internet banking, IT, central services, special projects, and other department or branch managers to develop short- and long-term information technology plans and programs for the Bank, conducting frequent management meetings.
  • Supervise major information technology projects for the Bank.
  • Chair the Bank’s Technology Committee, submit recommendations to the management committee, and serve on other committees.
  • Ensure the security and stability of the Bank’s information technology resources.
  • Collaborate with Senior Management to develop strategic plans and recommend major IT projects that support strategic objectives, including cost projections.
  • Ensure audit compliance and procedure quality control through internal and external reviews, recommend and initiate corrective actions, and ensure compliance with Bank policies, procedures, and federal and state regulations.
  • Analyze and approve installation of hardware, software updates, and security patches.
  • Oversee coordination of technical support for acquisitions, partnerships, and new facilities.
  • Maintain advanced knowledge of financial industry technical trends and status.
  • Coordinate resources to provide critical system support, minimizing downtime and client impact.
  • Monitor security and performance of the Bank’s VMware infrastructure of virtual servers and supporting resources, including Office 365, information security, SQL Server, file server, and AD/LDAP.
  • Manage controls and administration of backup and disaster recovery systems at the Bank’s co-location center.


Skills on Resume: 

  • IT Planning (Hard Skills)
  • Project Supervision (Hard Skills)
  • Committee Leadership (Soft Skills)
  • IT Security (Hard Skills)
  • Strategic Collaboration (Soft Skills)
  • Audit Compliance (Hard Skills)
  • Technical Support (Hard Skills)
  • Disaster Recovery (Hard Skills)

9. Information Technology Director, Lakeshore Community College, Duluth, MN

Job Summary: 

  • Serve as the IT expert for the college by working with academic and administrative leaders.
  • Identify needs, consult on solutions, and proactively suggest technology enhancements to improve student experience, academic excellence, and operations.
  • Collaborate with consultants, vendors, system office support staff, and others when investigating, acquiring, configuring, and deploying technology solutions.
  • Provide hands-on leadership by communicating a vision for the IT team while also delivering direct IT support services and serving as backup to IT team members.
  • Lead and support IT team members by fostering professional development, encouraging teamwork, and growing the expertise of the unit.
  • Participate in college-wide strategic planning and develop a departmental strategic plan aligned with the college’s goals and initiatives.
  • Identify and set IT-related goals such as equipment obsolescence planning, hardware and software upgrade cycles, cybersecurity protocols, and faculty/staff training initiatives.
  • Prepare and present annual budget proposals and ensure IT operations remain within the approved budget.
  • Oversee and establish timeframes for major IT projects, including updates, upgrades, deployments, configurations, migrations, and outage recoveries.
  • Manage IT projects to ensure uninterrupted services, timely deployments, coordination among IT staff, communication with end-users, and collaboration with vendors or facilities staff.


Skills on Resume: 

  • IT Consulting (Hard Skills)
  • Technology Solutions (Hard Skills)
  • Vendor Collaboration (Soft Skills)
  • IT Leadership (Soft Skills)
  • Team Development (Soft Skills)
  • Strategic Planning (Hard Skills)
  • Budget Management (Hard Skills)
  • Project Management (Hard Skills)

10. Information Technology Director, Redstone Technical College, Reno, NV

Job Summary: 

  • Stay informed on all college systems in operation and serve as backup to Systems Administrators.
  • Build and foster a high-performance culture by providing IT staff with tools, guidance, supervision, coaching, reviews, and an expectation of excellence.
  • Foster collaborative partnerships across functional units within the college.
  • Evaluate IT staff performance at scheduled intervals, reviewing all relevant information.
  • Maintain compliance with college, local, state, and federal laws, policies, and procedures.
  • Review, revise, or develop IT policies and procedures to more effectively support college goals and requirements.
  • Identify opportunities to innovate, automate, extend, and enhance IT service delivery.
  • Monitor, review, and analyze the effectiveness and efficiency of existing systems.
  • Participate in transforming existing environments into high-performing technology solutions.
  • Attend meetings and serve on committees to identify new technologies that improve service and efficiency.
  • Conduct independent research and stay current with technological advances suitable for the college’s operational needs.


Skills on Resume: 

  • System Administration (Hard Skills)
  • Team Leadership (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Performance Evaluation (Soft Skills)
  • Policy Development (Hard Skills)
  • Service Innovation (Hard Skills)
  • System Analysis (Hard Skills)
  • Technology Research (Hard Skills)

11. Information Technology Director, Granite Ridge Energy Services, Billings, MT

Job Summary: 

  • Supervise employees by selecting or recommending selection, training, assigning, evaluating work, coaching, counseling, disciplining, and recommending termination.
  • Oversee and direct all aspects of IT infrastructure for all functional areas and lines of business, including network, telecom, server administration, and datacenter operations.
  • Provide management-level oversight for all technical infrastructure and related enterprise architecture plans.
  • Lead the development of system acquisition and implementation plans.
  • Lead and direct functional and technical implementation teams consisting of staff, consultants, and implementation support organizations.
  • Ensure effective abstraction of business requirements and data models from legacy data centers.
  • Migrate legacy systems into a broad-scope cloud-based hosting infrastructure.
  • Develop policies for documentation and control of IT implementation projects.
  • Support the development of budgetary projections for IT implementation projects.
  • Manage the IT systems implementation portfolio from both strategic and operational perspectives.
  • Lead planning exercises with functional teams to develop an enterprise view of system requirements.
  • Manage the development of system acquisition plans and procurement approaches.


Skills on Resume: 

  • Employee Supervision (Soft Skills)
  • Infrastructure Management (Hard Skills)
  • Enterprise Architecture (Hard Skills)
  • System Implementation (Hard Skills)
  • Team Leadership (Soft Skills)
  • Cloud Migration (Hard Skills)
  • Policy Development (Hard Skills)
  • Budget Planning (Hard Skills)

12. Information Technology Director, Ironwood Logistics Corporation, Wichita, KS

Job Summary: 

  • Manage Infrastructure & Operations staff and contractors to streamline and optimize business processes for value.
  • Manage the RFP development process for related initiatives.
  • Evaluate optimal solution delivery processes.
  • Manage external vendor relationships by working with contract administrators to review, negotiate, and revise relevant contract provisions and contracting vehicles.
  • Provide leadership to ensure that the implementation of business processes meets or exceeds documented standards.
  • Ensure compliance with organizational procurement and operating rules and regulations in all aspects of system acquisition and implementation.
  • Oversee the management of service-level agreements with vendors and service providers.
  • Manage internal business relationships and service level agreements.
  • Ensure compliance with internal policies, industry standards, and applicable regulatory requirements such as ISO 27001, DFARS, FedRAMP, and FISMA.
  • Support senior IT leadership in managing the Technology Strategic Plan and Roadmap.
  • Represent senior IT leadership at internal meetings.
  • Develop presentations for external audiences to highlight key organizational achievements at the request of senior IT leadership.
  • Provide mentoring to Infrastructure & Operations personnel on system implementation best practices.


Skills on Resume: 

  • Process Optimization (Hard Skills)
  • RFP Management (Hard Skills)
  • Vendor Negotiation (Soft Skills)
  • Business Process Leadership (Soft Skills)
  • Regulatory Compliance (Hard Skills)
  • Service Level Management (Hard Skills)
  • Strategic Planning Support (Soft Skills)
  • Staff Mentoring (Soft Skills)

13. Information Technology Director, Valley Crest Manufacturing, Springfield, MO

Job Summary: 

  • Define and execute a strategic and tactical roadmap for the IT team.
  • Manage day-to-day operations for Service Desk/Helpdesk, IT Infrastructure Support, and Applications Support.
  • Ensure proper configuration, implementation, maintenance, and monitoring of firewalls, sites/software, servers, encryption, and internet connectivity.
  • Oversee SLAs and KPIs for Service Desk, IT Infrastructure, Applications Support, and overall IT operations.
  • Manage business and stakeholder relationships to align IT services with organizational needs.
  • Ensure team members have clear, measurable goals, responsibilities, and performance standards.
  • Provide mentorship and feedback to help the team excel.
  • Promote best practice sharing, team building, guidance, and mentoring within the IT team.
  • Upskill and cross-skill team members to strengthen capabilities across functions.
  • Design, maintain, and improve networking architecture for business-critical cloud-based software, focusing on quality, consistency, and security.


Skills on Resume: 

  • IT Roadmap (Hard Skills)
  • Operations Management (Hard Skills)
  • Firewall Management (Hard Skills)
  • SLA Oversight (Hard Skills)
  • Stakeholder Management (Soft Skills)
  • Performance Management (Soft Skills)
  • Team Mentorship (Soft Skills)
  • Network Architecture (Hard Skills)

14. Information Technology Director, Seaside Data Solutions, Wilmington, NC

Job Summary: 

  • Identify security risks across threat vectors and lead projects, processes, and governance to mitigate risks.
  • Implement IT policies and procedures that strengthen security and risk management capabilities.
  • Select, implement, and administer third-party software systems, including identity and access management tools, to meet corporate needs.
  • Develop systems and processes to manage physical and virtual IT infrastructure.
  • Provide mentorship, hands-on training, and technical enrichment to IT team members.
  • Achieve fast response and resolution times by solving root causes, creating repeatable processes, and automating regular IT needs such as onboarding, offboarding, device provisioning, and system access.
  • Implement improvements to the ongoing support of the network, server, and communications infrastructure to ensure high performance of the IT department.
  • Ensure documentation, shift-left operations, automation, and other productivity optimizations are in place.
  • Support business continuity and disaster recovery planning, recommending and implementing new technology investments.
  • Own the IT budget, manage vendor relationships, and identify cost-saving opportunities and strategic investments.


Skills on Resume: 

  • Risk Management (Hard Skills)
  • Policy Implementation (Hard Skills)
  • Identity Management (Hard Skills)
  • Infrastructure Management (Hard Skills)
  • Team Mentorship (Soft Skills)
  • Process Automation (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Budget Management (Hard Skills)

15. Information Technology Director, Meadowbrook Health Services, Sioux Falls, SD

Job Summary: 

  • Incorporate and demonstrate the organization’s Mission, Vision, and Values in behaviors, practices, and decisions.
  • Deliver information technology services through consulting, planning, leadership, and oversight of local and enterprise IS initiatives.
  • Respond to service requests at designated sites, including routine equipment acquisitions, changes, and moves, while adhering to established guidelines for tracking and monitoring requests.
  • Meet or exceed measures defined in Information Services Service Level Agreements (SLA).
  • Serve as a technical resource with knowledge of both strategic issues and tactical initiatives.
  • Address processes, workforce, technology, and cultural factors in IS initiatives.
  • Support coordinated communication plans throughout management to build understanding of local IS initiatives, projects, and support services.
  • Participate in Information Services Steering Committees (ISSC) focusing on issue resolution and long-term organizational goals.
  • Oversee the development and implementation of policies and procedures to ensure completeness, accuracy, timeliness, confidentiality, and accessibility of information.
  • Collaborate with service optimization, product management, and product engineering teams to ensure adherence to enterprise IS standards.


Skills on Resume: 

  • Mission Alignment (Soft Skills)
  • IT Service Delivery (Hard Skills)
  • SLA Management (Hard Skills)
  • Technical Expertise (Hard Skills)
  • Process Improvement (Hard Skills)
  • Communication Support (Soft Skills)
  • Policy Development (Hard Skills)
  • Cross-Functional Collaboration (Soft Skills)

16. Information Technology Director, Highland View University, Boise, ID

Job Summary: 

  • Oversee local security resources to address concerns using enterprise-standard solutions.
  • Develop and maintain effective working relationships with executive leaders and key vendor organizations to coordinate IS activities and implement tactical and strategic plans.
  • Anticipate and provide solutions to complex problems, recommending upgrades and enhancements to product management.
  • Interpret and respond to complex technical and conceptual information, presenting clear alternatives to both technical and non-technical stakeholders.
  • Contribute to operational analyses of workflows, identifying challenges and opportunities for improved use and coordination of information.
  • Facilitate the removal of obstacles and resolution of cross-organizational issues while balancing service delivery and automation integration.
  • Oversee, monitor, and improve customer service satisfaction levels using defined metrics and indicators, and guide ongoing development of service models and reporting.
  • Develop and execute customer service improvement plans, ensuring accountability for customer satisfaction.
  • Align short-term and long-term projects with the overall Information Services plan.
  • Develop and implement strategies that integrate business needs, industry trends, and technological solutions to achieve organizational objectives.


Skills on Resume: 

  • Security Management (Hard Skills)
  • Executive Collaboration (Soft Skills)
  • Problem Solving (Soft Skills)
  • Stakeholder Communication (Soft Skills)
  • Workflow Analysis (Hard Skills)
  • Issue Resolution (Soft Skills)
  • Customer Service Improvement (Soft Skills)
  • Strategic Alignment (Hard Skills)

17. Information Technology Director, Prairie Ridge Healthcare, Lincoln, NE

Job Summary: 

  • Direct cross-organizational teams to ensure execution of IT services.
  • Collaborate with executive leaders and stakeholders to influence outcomes, remove barriers, resolve issues, and improve services.
  • Provide direct management to local desktop staff, local security staff, and Client Services Consultants.
  • Assist in setting departmental and colleague goals aligned with Information Services objectives and promote staff development.
  • Evaluate colleague and departmental performance against established goals.
  • Develop, manage, and monitor local operating and capital budgets within variance limits.
  • Ensure key initiatives are delivered within budget, scope, and timeline while monitoring and reporting on budget variances, resource constraints, and operational issues.
  • Actively participate in the development, maintenance, and testing of disaster recovery plans for Information Services.
  • Work with digital product teams to manage infrastructure hosting web and mobile applications, including uptime monitoring and incident response.
  • Partner with data and analytics leadership to select and manage cloud infrastructure for data warehousing, reporting, and analysis with appropriate security and governance mechanisms.


Skills on Resume: 

  • Team Leadership (Soft Skills)
  • Executive Collaboration (Soft Skills)
  • Staff Management (Soft Skills)
  • Performance Evaluation (Soft Skills)
  • Budget Management (Hard Skills)
  • Project Delivery (Hard Skills)
  • Disaster Recovery (Hard Skills)
  • Cloud Infrastructure (Hard Skills)

18. Information Technology Director, Silverleaf Municipal Utilities, Peoria, IL

Job Summary: 

  • Manage the IT Department by directing the maintenance and operation of communications and infrastructure.
  • Update and maintain the organization’s website.
  • Work with committees, boards, and commissions as assigned by leadership.
  • Attend staff, committee, and council meetings.
  • Provide IT support to other departments.
  • Control and administer all IT and communication systems, including infrastructure (wired and wireless), VoIP, email, servers, hardware, and software.
  • Oversee, motivate, and evaluate IT staff to achieve individual goals, advance the department’s mission, and foster leadership and teamwork.
  • Establish and maintain a working environment conducive to positive morale, quality, creativity, and collaboration.
  • Administer department programs and operations by planning, implementing, and evaluating all IT initiatives.
  • Develop and manage budget resources.


Skills on Resume: 

  • Infrastructure Management (Hard Skills)
  • Website Maintenance (Hard Skills)
  • IT Support (Hard Skills)
  • System Administration (Hard Skills)
  • Staff Leadership (Soft Skills)
  • Team Motivation (Soft Skills)
  • Program Management (Hard Skills)
  • Budget Management (Hard Skills)

19. Information Technology Director, Maplewood Housing Authority, Rochester, MN

Job Summary: 

  • Research and implement procedures relating to IT systems.
  • Oversee the development of business continuity plans and policies to ensure the integrity, security, and efficiency of network systems and support infrastructure.
  • Perform periodic assessments of system requirements and usage, define operating goals and performance measures, and determine necessary improvements.
  • Manage IT projects by drafting RFP/FRQ documents and evaluating submittals.
  • Supervise the procurement of technology items.
  • Administer VoIP, wireless, and standard telephone services.
  • Supervise wired and wireless network infrastructure.
  • Provide direction to IT staff and oversee website development.
  • Collaborate with divisions to plan communication systems, including desktop PC and server support, operating software, and infrastructure supporting records retention, GIS, and other systems.
  • Perform direct network support, including server maintenance, cable installation, and end-user device setup.
  • Deliver helpdesk support, including password resets, software installation, and troubleshooting.
  • Oversee IT budgeting, procurement, contractual services, and compliance with policies based on industry standards and best practices.


Skills on Resume: 

  • Procedure Implementation (Hard Skills)
  • Business Continuity (Hard Skills)
  • System Assessment (Hard Skills)
  • Project Management (Hard Skills)
  • Technology Procurement (Hard Skills)
  • Network Administration (Hard Skills)
  • IT Staff Direction (Soft Skills)
  • Budget Oversight (Hard Skills)

20. Director of Information Technology & Facilities, Timberline Pharma Solutions, Dover, DE

Job Summary: 

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
  • Manage IT staff and outsourcing partners to meet evolving user and departmental needs, providing guidance to ensure IT staff remain current for deploying new projects and technologies.
  • Develop standard operating procedures and best practices, including written protocols and guidance for IT staff, outsourcing vendors, and end-users.
  • Ensure computer systems comply with Sarbanes-Oxley, FDA, EMA, and other applicable regulatory requirements.
  • Lead new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs.
  • Provide expertise and facilitate IT change control processes during system upgrades, installations, conversions, and file maintenance.
  • Manage financial aspects of IT and facilities departments, including purchasing, budgeting, and budget review.
  • Negotiate and administer vendor, outsourcing, and consultant contracts and service agreements.
  • Manage telecommunications infrastructure, development plans, projects, policies, and procedures.
  • Oversee daily facility operations, including janitorial service, repair services, equipment installation and delivery, electrical and mechanical work, and office moves.
  • Respond to emergency calls related to IT infrastructure or building issues.
  • Ensure facilities comply with all applicable laws and regulations.
  • Act as liaison with property management regarding building activities.


Skills on Resume: 

  • IT Systems Management (Hard Skills)
  • Staff Management (Soft Skills)
  • SOP Development (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Infrastructure Initiatives (Hard Skills)
  • Change Control (Hard Skills)
  • Budget Management (Hard Skills)
  • Vendor Management (Soft Skills)