Published: Aug 21, 2025 - The Import and Export Manager supports defense programs by securing licenses, ensuring compliance with ITAR and EAR regulations, and overseeing the proper use of exemptions. This role conducts assessments, inquiries, and training to strengthen trade licensing and compliance programs across multiple departments and projects. The manager also manages technology control plans and authorizes foreign shipments and technical data exports through various channels.

An Introduction to Professional Skills and Functions for Import and Export Manager with a Cover Letter
1. Details for Import and Export Manager Cover Letter
- Work with the business supply chain and related functions, such as R&D, Finance, IM, Purchasing, Sales and Customs Service to clearly define the business process and service level agreement
- Review the service performance, and whenever there is a business requirement change
- Understand, create and manage Import and Export Shipping documentation
- Liaise with suppliers, and shipping agents and control sea, air and train cargo from source to final destination
- Understand import duty rates and requirements at the destination
- Maintain accurate bond and non-bonded stock control with the warehouse
- Maintain accurate stock levels and liaise with the warehouse regarding dispatches
- Raise customer sales invoices per destination country
- Arrange transport from the warehouse to the customer, ensuring the best prices
- Ensure all import/Export policies and procedures are developed and implemented
- Ensure all import/export activities are under control and efficient
- Collaborate with senior management and ensure compliance with all trade regulations and changes and provide training to all company employees for all import processes
- Design all compliance forms and templates and prepare required reports and maintain an efficient import and export classification database and ensure accuracy in the same and ensure compliance with all regulations
- Ensure to work closely with the Freight Forwarder and the shipping line to get the best service and price
Skills: Process Management, Documentation Handling, Cargo Coordination, Duty Compliance, Stock Control, Invoice Preparation, Transport Arrangement, Trade Regulation
2. Roles for Import and Export Manager Cover Letter
- Define and manage the implementation of a programme to achieve Authorised Economic Operator (AEO) accreditation and ensure that all Customs Activity performed by all departments within the company is to the defined standard.
- Effectively manage the Customs import and export activity to ensure adherence with HMRC procedures and customers' instructions
- Support the wider business and provide direction by being the in-house export/import expert
- Valid MSS report against all import/export entries to ensure accuracy of data every month
- Define the appropriate Standard Operating Procedures aligned to the AEO standard for all import and export activities including IPR
- Constant review of all aspects related to Customs Clearance relevant to Brexit, thus ensuring adherence to Customs regulations
- Manage awareness of procedural changes across all departments about Customs Clearance procedures - post Brexit
- Ensuring that all necessary customs clearance processes post Brexit are implemented accurately and on time
- Manage all aspects of Inward Processing including liaising with HMRC and post-Brexit amendments
Skills: AEO Accreditation, Customs Management, Trade Expertise, Data Accuracy, SOP Development, Regulatory Compliance, Process Awareness, Inward Processing
3. Functions for Import and Export Manager Cover Letter
- Manage critical, global trade and compliance policy, ensuring import/ export documentation and processes function according to standard operating procedures and meet/exceed mandated trade guideline requirements
- Works across the region's import/export/trade Compliance Units to ensure their processes are
- compliant to effectively move freight throughout the region and global markets
- Manage the standardization of processes, standard operating procedures, training, and ongoing support to the Trade Teams
- Manage all product flow that meets international trade compliance requirements and ensure that documentation controls are in place to support full trade and compliance
- Ensure all regional employees associated with trade and compliance and supply chain operations are trained and accountable
- Manage the relationship and coordination between Manufacturing, Customer Service, Seed Regulatory, Legal, Stewardship and Research to ensure compliance is understood, supported and effective
- Manage external relationships with Customs, Agricultural Ministries, Seed associations and other relevant stakeholders to stay current with legislation, regulation and to effect positive change with the help of counterparts
- Accountable in day-to-day Import and Export operations to maximize the reliability, timeliness, and cost effectiveness of the country’s supply chain
Skills: Compliance Management, Process Control, Document Handling, Flow Management, Staff Training, Team Coordination, Stakeholder Relations, Supply Optimization
4. Job Description for Import and Export Manager Cover Letter
- Assists subordinate employees in resolving complex operational problems
- Motivates, develops and mentors employees for improved performance
- Researches and plans the most appropriate route for shipments, considering the nature of items and the requirements set by customers
- Arranges appropriate packaging considering the climate, weight, nature of products, costs, delivery and warehousing of goods at the final destination
- Obtains, checks and prepares any required documentation to meet customer and insurance requirements
- Coordinates with third-party vendors to transfer items smoothly by customer requirements
- Arranges payment of freight fees and other associated charges
- Keeps track of shipping status using assigned systems
- Prepares invoices for customers and takes necessary steps for collection
- Updates standard operating procedures (SOPs)
- Prepares quotations according to customers’ requests
- Ensures quotations are competitive and reasonably profitable at the same time through negotiations with subcontractors, etc.
- Visits current and expected new customers with the Manager/General Manager to maintain close contact and promote new business
- Handles, troubleshoots and assists customers in the event of a claim
Skills: Problem Solving, Employee Mentoring, Route Planning, Packaging Management, Document Preparation, Vendor Coordination, Freight Payment, Shipment Tracking
5. Accountabilities for Import and Export Manager Cover Letter
- Responsible for all phases of export transactions
- Review the accuracy and completion of all orders intake forms
- Verify that the customer's purchase orders match the quote as well as other paperwork
- Perform due diligence for all International Customers, in compliance with Export Administration Regulations
- Manage the necessary export documentation and online forms for the efficient, cost-effective, and lawful execution of all export activities
- Handle all export issues, e.g., customs delays, documentation descriptions, and adaptation to meet specific Country import laws
- Communicate with export and import-related authorities and customers, in all relevant countries, to ensure compliance with all export laws, rules, and regulations
- Stay current with all relevant import/export laws and procedures, tariffs and duties, licenses and restrictions
- Respond to Customer’ emails
- Review and plan weekly shipping workload from the “Production Weekly Agenda”
- Process Credit Card payments and ensure that payment for all the prepaid orders has been received by the accounting department
- Provide shipping cost estimates for the sales and customer service departments for the preparation of a quote
- Work closely with freight forwarders and customs brokers to ensure timely and compliant shipments and file damage claims with freight forwarders
- Participate in Quote reviews
- Assist upper management in the review of distributors' and commissioners’ contracts
- Participate in the review and update of the Company’s Terms and Conditions
- Train sales, customer services and other Sable Systems departments in exporting
Skills: Export Management, Order Review, Compliance Verification, Documentation Handling, Issue Resolution, Regulatory Communication, Shipment Planning, Freight Coordination
6. Tasks for Import and Export Manager Cover Letter
- Assist a large variety of defense-related programs in obtaining import and export licenses that are crucial in delivering defense and dual-use products and services to many countries
- Help grow, strengthen and build upon a Trade Licensing and Compliance Program aligned to serve and support virtually every APL Department, Mission Area, and Sector's visions/goals
- Assist programs and projects to identify and recognize how and when to use ITAR and EAR exemptions and exceptions under a large variety of export and import circumstances
- Conduct periodic self-assessments of both enterprise and program/project-specific programs to ensure ITAR/EAR-wide regulations are being implemented
- Conduct administrative inquiries and coordinate all findings and recommended actions to management
- Provide focused training to both the enterprise and programs/projects relative to license application, submission, and implementation
- Assist with the oversight and implementation of the Technology Control Plan
- Approve foreign shipments and technical data exports via a variety of methods, e.g., electronic, telephone, and face-to-face briefings
Skills: License Management, Compliance Program, ITAR Knowledge, EAR Knowledge, Self Assessment, Inquiry Handling, Training Delivery, Shipment Approval
7. Expectations for Import and Export Manager Cover Letter
- Manage a multi-site professional Import/Export team, tasked with the continuous improvement of the efficiency and effectiveness of the Company’s import and export processes
- Responsible for documents and traffic in a busy import/export department with multiple clients
- Responsible for compliance with all government regulations associated with customs for product crossing the border, including classification, marking, periodic reporting, and permits under the Maquila program
- Allocate the correct licenses depending on imported goods
- Liaison with Port officials
- Advise operational colleagues of any shipments that are on hold and of any warehouse or transport issues
- Document process flows for the department
- Ensure financial reports are in order daily
- Provide daily/weekly/monthly reports
- Responsible for import and export, transportation, and warehouse
- Import and export declaration, reciprocal inspection after customs clearance
- Coordinate with departments, companies forwarders
- Implementation of payment procedures, import, and export settlement
- Manage the 4 employees below, and the company uses the forwarder company
Skills: Team Management, Process Improvement, Regulatory Compliance, License Allocation, Port Liaison, Issue Resolution, Financial Reporting, Customs Documentation
What are the Qualifications and Requirements for Import and Export Manager in a Cover Letter?
1. Knowledge and Abilities for Import and Export Manager Cover Letter
- Proven working experience as an Import and Export manager
- Highly trained in conflict management and business negotiation processes
- Proficient in all Microsoft Office applications
- Proficiency with computerised financial systems, such as accounting programs(Tally, etc), databases, payment processing, Excel spreadsheets, and payroll services
- Working knowledge of management software programs, including NetSuite, QuickBooks
- Strong IT skills, including database development
- Knowledge of the SAP system
- knowledge in Portnet, Tradenet, and the Trip Management System
- Strong business sense and industry expertise
- Strong analytical, organisational, and creative thinking skills
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication abilities across all levels of an organisation
- Strong budget development and oversight skills
- Solid understanding of financial management
- Strong Leadership, Conflict Management, Decision-Making, People Management, Problem Solving, Planning and Teamwork
- Must have critical thinking skills
- Must have time-management and organisation skills
- Ability to work under pressure
Qualifications: BA in International Business with 10 years of Experience
2. Requirements and Experience for Import and Export Manager Cover Letter
- Experience in foreign trade and logistics activities
- Knowledge of both local and global regulations covering all kinds of Import and Export activities
- Familiar with clinical supply terminology, practices and principles
- Able to focus on internal Customer Service aligned with high standards of quality and excellence
- Must have strong organizational skills
- Strong communication skills, both written and verbal
- Must have a certificate in International Trade and Transport
- Experience in the shipping/freight forwarding industry
- Knowledge of cross-border operations
- Able to manage and motivate a large team
- Good leadership, negotiation, and interpersonal skills
Qualifications: BS in Data Science with 5 years of Experience
3. Education and Experience for Import and Export Manager Cover Letter
- Freight forwarding environment with both Import, Export and direct customer (internal and external) contact in positions of increasing responsibility, including managing and leading staff
- Customer Service experience servicing high-touch / operations-dependent customers in a logistics/air freight forwarding organization or transferable internal Brinks experience
- Expert experience in regulatory compliance related to import/export transportation, primarily airfreight (IATA), trucking, Customs and other Regulatory Agencies
- Proficient in MS Office and Windows applications with a focus on Excel and other related transportation/logistics software
- Experience in creating and implementing both policy/process and the technology to support the same
- Extensive knowledge of freight forwarding and supply chain operations
- Extensive knowledge of regulatory compliance related to international (primarily air) and domestic transportation (primarily air and trucking)
- Strong business acumen and the ability to influence and develop strong working relationships within a global organization
- Exceptional problem solver with the ability to transition between detailed data and high-level conclusions/recommendations
- Experience in interpreting data analytics to derive business insight and drive customer value
Qualifications: BA in Economics with 9 years of Experience
4. Professional Background for Import and Export Manager Cover Letter
- Experience in working within a matrix organization in which leadership and results are driven through influence and relationships rather than mandate
- Proven track record of documenting, implementing and auditing SOPs designed to improve operational efficiencies and ROI
- Experience in and an advocate of a CAPA/RCA-based culture to drive improvements and proactive thinking and behaviors
- Experience in handling of valuables, high-risk commodities and pharmaceuticals
- High level of integrity where personal and professional values are aligned with the company’s mission, vision and leadership framework
- Self-aware and self-motivated, with comfortable operating with minimal direction
- Able to thrive in a dynamic environment as a leader, influencing change and transformation
- Able to translate the organization’s vision into operational, quantitative plans, goals and schedules for improvement
- Ability to forge strong relationships and work collaboratively within the global network and regional business setting
- Aptitude to gain credibility with senior leadership
Qualifications: BS in Maritime Studies with 6 years of Experience
5. Education and Qualifications for Import and Export Manager Cover Letter
- Good knowledge and understanding of cross-border logistics (Import/Export)
- Prior experience in dealing with Customs and other government authorities
- Must have a strategic and analytical thinker with a professional and positive disposition
- Proven track record of logistics processes
- Ability to develop and implement strategy and deliver sustainable improvement and results
- Demonstrated ability to communicate, collaborate and influence cross-functionally
- Able to achieve results through formal channels and informal networks
- Experience in customs and export law
- Knowledge in the supply chain/logistics and International trades
- Advanced know-how in MS Office, especially Excel
- Must have Microsoft Dynamics AX knowledge
- Team spirit, strong communication skills and sociability
- Ability to work under pressure and flexibility
Qualifications: BS in Supply Chain Management with 7 years of Experience
6. Knowledge, Skills and Abilities for Import and Export Manager Cover Letter
- Ability to think strategically and analytically
- Must have strong interpersonal communication skills
- Ability to handle multiple projects simultaneously
- Ability to work well under pressure
- Detail-oriented, self-directed, organized and efficient at time management
- Ability and knowledge to generate innovative solutions
- Understanding of Import and Export documentation for Air, Ocean, Truck, and Courier
- Must have problem-solving skills
- Good attention to detail
- Working experience in Freight management
Qualifications: BA in Business Administration with 5 years of Experience
7. Accomplishments for Import and Export Manager Cover Letter
- Proactive individual focused on system and reporting improvements
- Good communication and organization skills
- Working experience in SAP
- Excellent knowledge of Microsoft Office applications (Word, Excel)
- Experience in e-commerce logistics
- Experience in the import-export department or as Import-Export Manager
- Working experience in manufacturing businesses or EPE businesses
- Good conversational Chinese and specialized English
Qualifications: BA in Foreign Trade with 3 years of Experience