Job Summary: 

• Serve as the main point of contact for the duration of the implementation process, both internally and externally (client-facing).
• Owner of the implementation timeline, coordination, execution and risk mitigation and communication.
• Ability to document, understand and execute client requirements/work orders for both new and existing customers.
• Ensure clients have a comprehensive and positive understanding of how WW products and systems work to their benefit.
• Onboard new clients, including product and process tutorials for the Client Administrative site, and eligibility file structure and processing.
• Act as a consultant to internal and external clients.
• Support the hand-off process between sales and client success teams to ensure a clean transition.
• Identify and oversee milestones to achieve implementation goals and the timeline.
• Deliver clarity to team members to stay on task and identify interdependencies.

Skills on Resume:

• Project Management (Hard Skills)
• Client Relations (Soft Skills)
• Requirement Docs (Hard Skills)
• Product Training (Hard Skills)
• Consultative Skills (Soft Skills)
• Team Collaboration (Soft Skills)
• Risk Mitigation (Hard Skills)
• Timeline Tracking (Hard Skills)

Job Summary: 

• Forge a relationship that ensures all team members share the same common goal to bring initiatives to successful completion.
• Provide direction regarding escalation and risk resolution.
• Ensure team members feel a sense of ownership and commitment.
• Execute the coordination, build and delivery of both standard and non-standard requests.
• Task appropriate team members in a timely manner to execute Client and Product set-up activities.
• Notify internal partners of client requirements and set up upon launch, i.e., Accounts Receivables and Customer Service.
• Inform about business requirements and process improvements and efficiencies.
• Assess and triage any incoming requests and issues for both new and existing clients and partners.
• Provide recommendations and suggestions for improvements in any aspects relating to increased performance.
• Manage and update all internal materials related to, but not limited to, implementation processes and responsibilities.

Skills on Resume:

• Team Alignment (Soft Skills)
• Risk Resolution (Hard Skills)
• Ownership Building (Soft Skills)
• Request Coordination (Hard Skills)
• Task Delegation (Hard Skills)
• Client Setup (Hard Skills)
• Process Improvement (Hard Skills)
• Performance Optimization (Hard Skills)

Job Summary: 

• Guide the customer in risk management and mitigation for the entire implementation plan.
• Perform ongoing risk analysis.
• Identify critical business, technical, and/or operational issues and then drive issues to closure.
• Customer training, including end-user and system administrator.
• Thoroughly test all software customizations, verifying the consistency of customer-generated data.
• Provide quality checks of all deliverables.
• Ensure that all SNS standard procedures are being properly followed by the project team members.
• Manage and supervise other Operational Consultants working on a specific project.
• Lead and mentor Operational Consultants and Technical Consultants.

Skills on Resume:

• Risk Management (Hard Skills)
• Risk Analysis (Hard Skills)
• Issue Resolution (Hard Skills)
• Customer Training (Hard Skills)
• Software Testing (Hard Skills)
• Quality Assurance (Hard Skills)
• Procedure Compliance (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Define the project scope for GBS, project plan, time frames, and resources.
• Conduct project meetings and lead project tracking and analysis across all GBS processes.
• Coordinate implementation across all processes within GBS, speaking partner to BU Finance, IT, and the Project team.
• Ensure all requirements are communicated and delivered.
• Ensure project deliverables across all GBS processes.
• Ensure compliance with standard process design and local requirements.
• Provide a strong technical understanding of the product with the ability to discuss and demonstrate pros and cons.
• Collect GBS requirements and define the UAT test approach.
• Define Management tools for test scenarios and tracking methods.
• Manage the necessary users' access.
• Identify test users (both GBS and outside GBS).
• Review and sign-off UAT closure report with Go/No-go decision discussed and recommended.

Skills on Resume:

• Project Scoping (Hard Skills)
• Project Tracking (Hard Skills)
• Implementation Coordination (Hard Skills)
• Requirements Delivery (Hard Skills)
• Process Compliance (Hard Skills)
• Product Knowledge (Hard Skills)
• UAT Management (Hard Skills)
• Access Management (Hard Skills)

Job Summary: 

• Responsible for client system integration.
• Work alongside the service delivery team to implement integration specifications provided by them.
• Involved in troubleshooting with the client data and client integration.
• Responsible for the proprietary data collection system and has full ownership of the configuration.
• Come up with technical specifications for new data sources that are integrated.
• Detect any issues with the data sources and take corrective actions.
• Assess large amounts of data to conduct data analysis to not only troubleshoot but also to be able to come up with trends.
• Work alongside the product development team to understand the updates and improvements to the product.
• Responsible for configuration and updating it as and when the client's requirements demand.
• Write scripts for data migration and data updates.

Skills on Resume:

• System Integration (Hard Skills)
• Troubleshooting (Hard Skills)
• Data Configuration (Hard Skills)
• Technical Specifications (Hard Skills)
• Issue Resolution (Hard Skills)
• Data Analysis (Hard Skills)
• Product Collaboration (Soft Skills)
• Data Migration (Hard Skills)

Job Summary: 

• Understand and support the Proxima data requirements.
• Driver and supporter for data management (provision/creation, cleansing, sanity check) across approximately 32 sites.
• Support the reliability and availability of master and transactional data for the test and deploy phases.
• Support for data product mapping activities.
• Provide the knowledge of the Proxima processes, end-user training and go-live preparation from wave 2 onwards.
• User acceptance testing and dry run lead from a data and business standpoint.
• Lead the local site team across all levels depending on the plant.
• Respect project planning and budget, and prepare presentations to key stakeholders.
• Alert as soon in case of deviation.
• Collaborate with BU Supply Planners, BU Demand Planners, Planning Director/Project Manager, Site Implementation Manager, and local/central IT.
• Identify areas for data quality improvements.
• Help to resolve data quality issues through data detection and correction, process control and continuous improvement.

Skills on Resume:

• Data Management (Hard Skills)
• Data Quality (Hard Skills)
• Data Mapping (Hard Skills)
• End-User Training (Soft Skills)
• UAT Leadership (Hard Skills)
• Team Leadership (Soft Skills)
• Project Compliance (Hard Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary: 

• Provide a comprehensive demo of Patchwork products and fully understand the system configuration.
• Understand client KPIs (from Patchwork Insights).
• Develop and maintain all project documentation and collateral (e.g., project plan/PID/Approach Documents/Timelines/RAID Log).
• Confidently chair meetings/steering groups and ensure meeting collateral (agenda, minutes, actions, etc.) is prepared and shared with relevant stakeholders.
• Understand the Patchwork implementation process and phases (and accompanying documentation).
• Provide guidance and steer clients.
• Stakeholder management both internally and externally.
• Ensure all parties involved are aware of project progress.

Skills on Resume:

• Product Demo (Hard Skills)
• KPI Analysis (Hard Skills)
• Project Docs (Hard Skills)
• Meeting Leadership (Soft Skills)
• Implementation Knowledge (Hard Skills)
• Client Guidance (Soft Skills)
• Stakeholder Management (Soft Skills)
• Progress Tracking (Hard Skills)

Job Summary: 

• Identify and proactively highlight any project blockers, risks, or issues.
• Ensure all project documentation is maintained and issued in a timely fashion (e.g., highlight reports, Monday boards).
• Act as an advocate for Patchwork in all meetings/settings, internal and external.
• Mentor Implementation Coordinators.
• Engage in product updates, providing feedback, and confident to challenge processes.
• Work across teams to ensure each member is actively involved and aware of their responsibilities for project delivery.
• Communicate effectively with other parts of the business (e.g., product/marketing).
• Ensure non-imp dependencies will be delivered to the client's expectations.

Skills on Resume:

• Risk Identification (Hard Skills)
• Project Documentation (Hard Skills)
• Brand Advocacy (Soft Skills)
• Team Mentoring (Soft Skills)
• Process Feedback (Soft Skills)
• Team Coordination (Soft Skills)
• Business Communication (Soft Skills)
• Dependency Management (Hard Skills)

Job Summary: 

• Assist with the implementation and management of Revenue Cycle capabilities, as approved by the client, that augment and support the deliverables.
• Serve as the SME for all revenue cycle-related tasks, interfacing with program leadership, the government, vendors, and other business partners on a regular basis.
• Improve vendor and contract processes, resolve issues, enhance relationships, and enforce adherence to defined procedures and standards.
• Assist in the successful delivery of vendor changes while ensuring that each vendor adheres to the defined requirements, standards, and change procedures.
• Monitor, track, and report on vendors operating directly or tangentially participating within the MHS Genesis Revenue Cycle implementation, across different classifications of how integrated their contracts require them to be for delivering in the MHS Genesis Revenue Cycle implementation.
• Work with the government and program leadership to develop, implement and monitor SLA performance of critical vendors.
• Report to leadership regarding the performance of vendors on a routine basis.
• Monitor and communicate all vendor-related changes to program leadership and those directly impacted, including status, risks, and issues.
• Work with the government and/or program compliance team.
• Develop and maintain vendor audit process, performance goals and objectives for the project’s critical vendors, and monitor the achievement of those goals.
• Facilitate vendor management process improvement initiatives in order to identify opportunities and recommendations for efficiency gains and cost reductions.
• Communicate findings of contracts and vendor management process improvement initiatives, as well as process improvement recommendations, to the government as well as program leadership.
• Maintain all vendor contract matrix logs and conduct satisfaction surveys with each business owner.

Skills on Resume:

• Revenue Management (Hard Skills)
• SME Expertise (Hard Skills)
• Vendor Relations (Soft Skills)
• Change Management (Hard Skills)
• Performance Tracking (Hard Skills)
• SLA Monitoring (Hard Skills)
• Vendor Audit (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Act as a Central Consolidation point for various HR Reporting and Rhythms, enabling solutions that cut across the entire employee lifecycle, in alignment with HR and business leadership priorities, stakeholder requirements, and business unit requirements.
• Develop and communicate data-driven insights.
• Recommend effectively/succinctly to HR and Business leaders within the organization.
• Hands-on work providing ad-hoc reporting/analytics support and coordination of workflow for data-driven projects.
• Partner with business leaders and HR functional groups to develop a standard set of HR and talent key performance indicators.
• Work with HR leads, finance and corporate HR stakeholders.
• Implement standard processes and controls to maintain data integrity across systems.
• Provide data analysis and presentation creation support for various leadership meetings.
• Lead for Global HR Amplify Initiative and expert in process management for employees, people managers and HR team.
• Create, maintain, and disseminate project information to the HR team, including workstream updates, project timelines and communication/reference materials.
• Provide guidance, training, and subject matter expertise to all Workday users within Industrial to drive full adoption of newly implemented processes and policies.
• Contact to escalate unresolved items to the Corporate HR Amplify Project Team to provide resolution.
• Own the process coordination for the Headcount Control Tower.
• Look for opportunities to simplify the process in partnership with key stakeholders in the process.
• Support the efforts for all compliance reviews/audits required by corporate compensation, legal, or finance.

Skills on Resume:

• HR Reporting (Hard Skills)
• Data Insights (Hard Skills)
• Executive Recommendations (Soft Skills)
• Ad-hoc Analytics (Hard Skills)
• Stakeholder Partnership (Soft Skills)
• KPI Development (Hard Skills)
• Process Management (Hard Skills)
• HR Compliance (Hard Skills)

Job Summary: 

• Work with Astrata’s Cloud Engineering team to spin up new AWS environments.
• Work with Astrata’s Customer Success team to understand and map client input and output.
• Work with Astrata’s Application Engineering team to deploy applications with client-specific settings.
• Run database migrations and client-specific migration scripts.
• Work with Astrata’s Data Engineering team to ingest client data.
• Work with Astrata’s Measure Development and NLP teams to deploy and update new NLP services.
• Scale and monitor NLP services to match data processing needs.
• Recognize and suggest ways to improve the implementation process.
• Find creative solutions to difficult problems and operate within a flexible, fast-paced environment.
• Promote and participate in professional self-development.
• Stay up to date with new technologies and development approaches within the industry.
• Provide updates in both written and spoken formats.
• Work with leadership on a daily basis, providing status updates, recommendations for improvements, and other inputs.
• Provide a world-class engineering development organization.

Skills on Resume:

• AWS Environment Setup (Hard Skills)
• Client Mapping (Soft Skills)
• App Deployment (Hard Skills)
• Database Migration (Hard Skills)
• Data Ingestion (Hard Skills)
• NLP Service Management (Hard Skills)
• Process Improvement (Hard Skills)
• Status Reporting (Soft Skills)

Job Summary: 

• Build client confidence in the management of the onboarding process through developing customized implementation project plans.
• Work collaboratively with underwriting, marketing, legal, claims, product management, etc. 
• Coordinate client requirements for appropriate program set up.
• Identify and drive innovative initiatives to support client needs.
• Drive engagement with broker partners and insureds to increase onboarding engagement.
• Conduct weekly status meetings for implementation activity with internal partners.
• Provide a monthly executive summary and key metrics of implementation activity.
• Ensure onboarding data integrity in Salesforce Service Cloud.

Skills on Resume:

• Client Onboarding (Soft Skills)
• Team Collaboration (Soft Skills)
• Program Setup (Hard Skills)
• Innovation Support (Soft Skills)
• Partner Engagement (Soft Skills)
• Status Reporting (Soft Skills)
• Executive Reporting (Hard Skills)
• Data Integrity (Hard Skills)

Job Summary: 

• Evaluate and onboard vendors with localization capabilities.
• Lead scoping and pricing efforts for mitigation implementation projects.
• Implement a consistent resourcing process based on existing standard methodologies.
• Assign team members with the proper technical abilities and language capabilities.
• Complete tasks while considering timing and time zones.
• Fill open resource capacity.
• Continuously review the resourcing plan and measure results.
• Reassign phases, projects, and tasks to improve turnaround time and exceed client commitments.

Skills on Resume:

• Vendor Onboarding (Hard Skills)
• Project Scoping (Hard Skills)
• Resource Planning (Hard Skills)
• Team Assignment (Hard Skills)
• Time Management (Soft Skills)
• Capacity Management (Hard Skills)
• Plan Review (Hard Skills)
• Task Reassignment (Hard Skills)

Job Summary: 

• Deliver the Business Change and Implementation approach for the Family Jurisdiction of the CFT Programme, including the key services provided by Business Change at a Programme and Project level (including change management, training and communication activity).
• Plan and manage the work of the business change and implementation workstream.
• Ensure business change activity is delivered consistently and to a high standard across the Family Jurisdiction and that Change impacts are understood, change plans are managed and monitored effectively and appropriate change and training interventions are implemented.
• Lead the Family team to drive the planning and coordination of all implementation activities across the Jurisdiction, including the model office/court approach, developing a single view for CFT of change being delivered, its impact and requirements.
• Provide guidance, support and assurance to the Reform Projects on their business change efforts.
• Work collaboratively with Civil and Tribunals Senior Business Change and Implementation leads, establish, manage and maintain business change networks across HMCTS who will be responsible for helping to deliver the change brought about by the Reform Programme.
• Work with the Family Project to ensure that the business is ready to accept any changes or go-lives.
• Capture lessons learned so as to iterate and continually improve change interventions and approaches.
• Ensure the CFT Governance process is adhered to for all Family change releases and activities.
• Provide strategic Business Change and Implementation input into the CFT Reform Programme.

Skills on Resume:

• Business Change (Hard Skills)
• Workstream Management (Hard Skills)
• Change Planning (Hard Skills)
• Team Leadership (Soft Skills)
• Change Guidance (Soft Skills)
• Team Collaboration (Soft Skills)
• Readiness Assessment (Hard Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Accountable for the relevant elements of the Programme delivery roadmap, release planning and any transition strategies and/or roadmap.
• Establish a clear workstream delivery plan.
• Drive workstream activity, track activity and measure performance.
• Manage the business change and Implementation workstream resource profile, including forward profiling, recruitment and onboarding of resources in line with the delivery roadmap.
• Draft papers and presentations on behalf of the team for leadership meetings, governance and assurance groups and boards.
• Complete all workstream reporting requirements, including reporting requirements for the Portfolio Change Lead.
• Set project controls and actively manage implementation risks, issues and dependencies, escalating concerns as they arise.
• Lead and manage the transition of the implementation of change from the Future Hearings team to the CFT Implementation Team.
• Stakeholder Relations and Collaboration.
• Develop and maintain collaborative working relationships with all stakeholders, including programme/project and operational teams.

Skills on Resume:

• Programme Delivery (Hard Skills)
• Workstream Planning (Hard Skills)
• Performance Tracking (Hard Skills)
• Resource Management (Hard Skills)
• Report Preparation (Hard Skills)
• Risk Management (Hard Skills)
• Change Transition (Hard Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary: 

• Work in collaboration with key senior stakeholders across the business, including regular engagement with the Operations Delivery Directors, Head of CFT and Regional Implementation Leads.
• Ensure the business is involved with change efforts at the earliest stage, and understand the change ahead.
• Drive the change forward.
• Actively encourage contributions, involvement and feedback from a broad and diverse range of staff who will be affected by the change.
• Use their feedback and insight to drive changes and or improvements to the business change and implementation approach.
• Work collaboratively with HR Transition to coordinate DTUS engagement activity across CFT Reform.
• Ensure project teams and Service Owners are engaging/consulting the Trade Unions at the right time on the right issues.
• Build relationships and share best practices and lessons learned with other large-scale transformation Programmes and Projects across Reform.
• Operate as the link between the Programme and those in the business affected by the change that the Programme will bring.
• Support the CFT Reform Programme Director, Reform Service Owners and key networks in the business in promoting the case for change to all HMCTS employees.
• Stand back from the detail and take a helicopter perspective of the broader priorities and impacts of change.
• Provide advice to both the Project and Programme audiences.

Skills on Resume:

• Stakeholder Engagement (Soft Skills)
• Change Enablement (Soft Skills)
• Change Advocacy (Soft Skills)
• Staff Engagement (Soft Skills)
• Feedback Utilization (Soft Skills)
• HR Coordination (Soft Skills)
• Union Consultation (Soft Skills)
• Advisory Support (Soft Skills)

Job Summary: 

• Work alongside the communications team, drive the programme’s engagement and communications strategy and plan.
• Ensure that the activity is coordinated and timely and all stakeholders are identified.
• Negotiate with key stakeholders, encouraging them to support the work the team is doing and resolve any conflicts as they arise.
• Champion a consistent change management approach for Projects and influence key stakeholders within the Programme.
• Prioritise and oversee the work of the Business Change resources assigned to the workstream and ensuring these are appropriately supporting the projects.
• Manage forward resource planning.
• Ensure the workstream has appropriately skilled and capable Business Change team members and that business change products/artefacts are delivered to the required standards.
• Collaborate with other workstream leads on how to deliver services most effectively.
• Identify and manage business change workstream issues that may impact or be impacted by the Programme, raising these through the appropriate forums and formulating mitigation plans as standard.
• Use influencing and persuasion skills to resolve issues amongst Programme, Project and business resources.
• Ensure that Programme and business priorities and needs are appropriately balanced to enable the successful delivery of the change.
• Apply sound judgement and decision making to complex situations, often under the pressure of time, quality and commercial imperatives.

Skills on Resume:

• Engagement Strategy (Soft Skills)
• Stakeholder Negotiation (Soft Skills)
• Change Management (Hard Skills)
• Resource Oversight (Hard Skills)
• Forward Planning (Hard Skills)
• Team Capability (Soft Skills)
• Issue Management (Hard Skills)
• Decision Making (Soft Skills)

Job Summary: 

• Engage and agree on service requirements with teams.
• Responsible for Incident, Problem, Change and Service First Teams.
• Drive performance and ensure service requirements are in place for Go Live.
• Responsible for Supplier engagement for new Services and support Requirements.
• Ensure all Operational Readiness activities align with Programme requirements and are completed within appropriate delivery timelines.
• Map, document, and process reviewing for relevant new Services and management into the live environment.
• Create documentation, e.g,. Operation Manuals, Runbooks and other process documentation.
• Prepare for Audit and manage requirements/Programme documentation.
• Establish and maintain relationships with key stakeholders across different business units.
• Work with them to ensure services can be delivered to business requirements.

Skills on Resume:

• Service Requirements (Hard Skills)
• Incident Management (Hard Skills)
• Performance Management (Hard Skills)
• Supplier Engagement (Soft Skills)
• Operational Readiness (Hard Skills)
• Process Documentation (Hard Skills)
• Audit Preparation (Hard Skills)
• Stakeholder Relations (Soft Skills)

Job Summary: 

• Represent home charging, operations and installation concepts for new sales presentations and present to new potential customers.
• Work with all cross-functional Sales (OEM/Commercial) and Marketing teams to support driving sales conversion.
• Manage volume demand forecasting with hardware vendors and advise on production planning.
• Monitor fulfillment SLA performance and manage corrective actions with the service operations team.
• Review customer cases to identify improvements that can lead to promoting customer retention and sales.
• Manage new programs from project kickoff to deployment, including the follow-on integration activities post kick-off workshops, such as coordinating and managing recurring work stream meetings between Electrify America departments and partner counterparts.
• Perform internal Project Management Office activities such as update and maintenance of project schedules, KPI reporting, process and tools optimization, etc.
• Serve as the primary customer contact for new projects.
• Coordinate cross-functionally to ensure customer satisfaction internally and externally.
• Develop a program management process for clear communication and reporting to internal and external teams.
• Continuously benchmark and monitor the service provider landscape and investigate additional vendor opportunities.
• Successfully expand the installer network while maintaining high quality of the customer experience.
• Investigate the installer sales channel.

Skills on Resume:

• Sales Presentation (Soft Skills)
• Sales Support (Soft Skills)
• Demand Forecasting (Hard Skills)
• SLA Management (Hard Skills)
• Customer Retention (Soft Skills)
• Project Management (Hard Skills)
• Customer Relations (Soft Skills)
• Vendor Management (Hard Skills)

Job Summary: 

• Deliver Extraordinary Results for Software Implementations.
• Manage the end-to-end implementation of Optoro’s software through all project phases from Kick-Off and Design to Deployment and Stabilization.
• Develop, maintain, and continuously improve client-facing implementation templates and project plans.
• Work with pre-sales and product management teams.
• Ensure projects are properly scoped and can be delivered successfully to the client.
• Support project financials, including implementation fees forecasting and budget tracking against project timelines.
• Support detailed solution and operational process scoping sessions with clients for technology implementations, including facilitating planning workshops and defining functional requirements with technical teams.
• Collaborate with client and internal stakeholders to set business goals, identify appropriate resources, track and report on progress and develop schedules.
• Assess risks, anticipate bottlenecks, balance trade-offs, and encourage risk-taking to maximize business value.
• Provide critical issue management to internal and external stakeholders.

Skills on Resume:

• Software Implementation (Hard Skills)
• Project Management (Hard Skills)
• Template Development (Hard Skills)
• Pre-Sales Support (Soft Skills)
• Scope Management (Hard Skills)
• Financial Tracking (Hard Skills)
• Risk Management (Hard Skills)
• Issue Management (Hard Skills)

Job Summary: 

• Support the training team for on-site implementations in clients’ warehouses and stores, including setup, monitoring, and troubleshooting during the installation period.
• Communicate and interact with many client partners.
• Establish credibility with client partners and develop “trusted advisor” status with client peers.
• Simultaneously manage work streams across multiple active client-facing projects at a time.
• Seamlessly coordinate and mobilize resources from internal cross-functional groups.
• Set up client account settings and software configurations consistent with program design and commercial structure, resulting in on-time and error-free program launches.
• Improve and Expand Project Management Office.
• Work within Professional Services to maintain and build out PMO capabilities, including project financials, implementation playbook repository, and implementation guides with a continuous feedback loop.
• Articulate, contextualize, and champion project management best practices across multiple clients to continuously improve Optoro’s implementation playbook.

Skills on Resume:

• On-Site Support (Hard Skills)
• Client Communication (Soft Skills)
• Trusted Advisor (Soft Skills)
• Project Management (Hard Skills)
• Resource Coordination (Soft Skills)
• Account Setup (Hard Skills)
• PMO Development (Hard Skills)
• Best Practices (Soft Skills)

Job Summary: 

• Take the lead on design, MDM solution implementation, code reviews, and delivery process compliance.
• Become a gate-keeper on Delivery quality benchmarks and contribute towards strengthening the COE (Center of Excellence).
• Responsible for developing the product configurations, Business Rules, Workflows and integrations (RS SDK).
• Comply with project plans and implementation standards.
• Troubleshoot, debug and upgrade product/customization issues and provide the solutions.
• Work with the customer and their project team on a day-to-day basis.
• Work with partners as an SME in MDM implementation.
• Participate in initiatives that help enhance the RS deliveries.
• Liaise with the product/engineering team and the Operations team on product functionalities.
• Work with solution architects to define the functional solutions for the MDM implementation.
• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.

Skills on Resume:

• MDM Implementation (Hard Skills)
• Quality Assurance (Hard Skills)
• Product Configuration (Hard Skills)
• Standards Compliance (Hard Skills)
• Issue Resolution (Hard Skills)
• Client Collaboration (Soft Skills)
• Solution Architecture (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary: 

• Assist with the implementation of Microsoft Dynamics 365.
• Develop the organisation's finance systems to support business initiatives.
• Act as a key contact between Finance, IT and the business.
• Ensure the efficiency of the finance systems to maximise potential.
• Improve the capability of the user's procedures, systems, training and ad hoc support.
• Leverage the potential of the finance systems in accordance with business needs.
• Evaluate financial systems and produce long and short-term operational efficiencies.
• Support the implementation of new systems and the upgrading of existing ones.
• Coordinate and undertake the production of bespoke reports for the business.

Skills on Resume:

• Dynamics Implementation (Hard Skills)
• Finance Systems (Hard Skills)
• Cross-Functional Liaison (Soft Skills)
• System Optimization (Hard Skills)
• User Support (Soft Skills)
• System Alignment (Hard Skills)
• Operational Efficiency (Hard Skills)
• Report Production (Hard Skills)

Job Summary: 

• Apply implementor Leader of the Netsuite Cloud ERP.
• Responsible for decision-making and driving changes that will have a substantial impact on day-to-day operations.
• Implement NetSuite’s best practices within the finance organization.
• Become a true business partner to the relevant stakeholders, bringing added value to support their vision and mission.
• Provide creative technical solutions to complex business challenges as a strategic problem solver.
• Define detailed functional requirements for automations and integrations to NetSuite.
• Manage relevant projects end-to-end - specifications, configuration, implementation, delivery, documentation, training, and support.
• Perform quality reviews of deliverables developed by other team members.
• Work with the finance team and address requests on a daily basis.

Skills on Resume:

• NetSuite Implementation (Hard Skills)
• Decision Making (Soft Skills)
• Best Practices (Hard Skills)
• Stakeholder Partnership (Soft Skills)
• Technical Solutions (Hard Skills)
• Requirements Definition (Hard Skills)
• Project Management (Hard Skills)
• Quality Review (Hard Skills)

Job Summary: 

• Oversee all implementation needs and tasks for new health plan client implementation, including website setup, plan preparation and administrative configuration.
• Provide account support by handling all internal configuration needs for account management, including renewals, upsells, terminations, and maintenance.
• Serve as the primary point of contact for sales and account management teams by answering questions relating to account requests and capabilities.
• Develop tools and innovate processes necessary to improve implementations.
• Partner with internal stakeholders from product, network, support, sales, account management team.
• Develop to maintain and document scalable processes.
• Responsible for ensuring that the quality of the Data Management expectation is aligned with the customer satisfaction expectation.
• Promote and Data Quality and Service Quality ethos within the organisation.
• Accountable for finalising the transition of the new MDM service.

Skills on Resume:

• Client Implementation (Hard Skills)
• Account Support (Soft Skills)
• Primary Contact (Soft Skills)
• Process Innovation (Hard Skills)
• Stakeholder Partnership (Soft Skills)
• Process Documentation (Hard Skills)
• Data Quality (Hard Skills)
• Service Transition (Hard Skills)

Job Summary: 

• Support the establishment of and execute the defined roll-out processes.
• Take part in continuously building up and improving the product offering package as the product develops during the product development cycle.
• Support affiliates with implementation and localization in close collaboration with the product team.
• Responsible for onboard affiliates to the solution.
• Coordinate releases with affiliates.
• Support CDL and OCU in liaising with affiliates and sub-regions.
• Ensure commitment, incl. successful integration into the local ecosystem.
• Focus on leading onboarding projects to help businesses around the world adopt the product.
• Responsible for working with the customer's finance and commercial teams, will use problem-solving capabilities.
• Design and implement a configured software solution that meets the customer's requirements.
• Responsible for managing projects with multiple internal and external stakeholders will be invaluable.
• Design and deliver solutions within the software and guide the customer through their testing and adoption.
• Take part in delivering value to customers, including onboarding, customer training, helpdesk support triage, help center content and new feature roll-out.

Skills on Resume:

• Roll-Out Execution (Hard Skills)
• Product Support (Hard Skills)
• Implementation Support (Soft Skills)
• Affiliate Onboarding (Hard Skills)
• Release Coordination (Hard Skills)
• Stakeholder Management (Soft Skills)
• Solution Design (Hard Skills)
• Customer Training (Soft Skills)

Job Summary: 

• Define, build and operationalize foundational business tools and frameworks, delivering a stable marketing analytics platform that delivers insights to non-technical marketing users.
• Leverage advanced analytics/data science techniques to develop monitoring of insights to help inform the business.
• Partner with senior stakeholders across Marketing, CSA, Technology, Client Facing, and Global Digital to craft cross cross-departmental strategy for implementation and delivery of marketing analytics.
• Ensure the system is accurately collecting and displaying data across all platforms that have an impact on the marketing metrics.
• Drive global implementation of consistent marketing analytics, reporting and technology.
• Partner with VP Marketing Insights to drive global marketing testing, monitoring and measurement.
• Implement and train on the Campfire product.
• Develop and manage project plans.
• Develop and lead solution-specific kick-off meetings and work streams.
• Facilitate discovery meetings to understand client business process, technology, integrations and business objectives.
• Lead cross-functional teams, including both internal and external resources.
• Provide strategic and consultative direction throughout the lifecycle of the implementation.
• Work with the Operations Team to come up with new ideas to enhance the product.

Skills on Resume:

• Business Tools (Hard Skills)
• Data Analytics (Hard Skills)
• Strategy Partnership (Soft Skills)
• Data Accuracy (Hard Skills)
• Global Implementation (Hard Skills)
• Marketing Measurement (Hard Skills)
• Project Management (Hard Skills)
• Consultative Direction (Soft Skills)

Job Summary: 

• Project manage and execute the signing of major account framework agreements within EMEA, including the management of contract expiries.
• Support the assessment of the coverage strategy and assign task management using the HYG CRM system and interacting with the network.
• Provide customer location mapping and engagement presentation to the network.
• Collaborate with Account Development Specialists, the dealer network and the account managers.
• Engage with the dealers and territory teams and Inside Sales.
• Provide communication on framework agreements.
• Provide dealer participation agreements and chase through to signing.
• Monitor and report on changes in the competitive landscape with a focus on impacts to the positioning of proprietary offerings.
• Support product positioning in product-related user interface tools, including development of new tools and enhancements to existing tools.
• Partner with the project manager and the cross-functional project team.
• Scope and document complex business requirements related to new and in-force product initiatives requiring new/enhanced capabilities.
• Monitor and report on emerging experience of product suite with focus on identifying success drivers and detractors for future product change consideration.

Skills on Resume:

• Contract Management (Hard Skills)
• Coverage Strategy (Hard Skills)
• Customer Engagement (Soft Skills)
• Network Collaboration (Soft Skills)
• Agreement Communication (Soft Skills)
• Competitive Analysis (Hard Skills)
• Product Positioning (Hard Skills)
• Requirement Documentation (Hard Skills)

Job Summary: 

• Hands-on leader who is responsible for not only leading high-profile implementations but also for developing a high-functioning implementation team that is focused on delivering a delightful onboarding experience for clients.
• Set customers up for long-term success on the Evisort Platform.
• Drive adoption and customer value by managing overall technical delivery, including consulting with the client on best practices, change and culture management, system configuration, QA, and setup.
• Work with leaders at clients in driving their Digital Transformations via the Evisort platform.
• Lead application teams through a discovery process to determine the appropriate technical solution.
• Provide project management services to complete technical and process changes for each assigned application.
• Responsible for meeting timelines and objectives.
• Generally speaking, the project plan for each application will be able to utilize one of several standard template-type project plans.
• Responsible for flexible and customizing each plan to the specific needs of that application.
• Project management, risk management, technology relationship management, or business analyst backgrounds are ideal.

Skills on Resume:

• Implementation Leadership (Soft Skills)
• Client Onboarding (Soft Skills)
• Technical Delivery (Hard Skills)
• Digital Transformation (Soft Skills)
• Solution Discovery (Hard Skills)
• Project Management (Hard Skills)
• Risk Management (Hard Skills)
• Plan Customization (Hard Skills)

Job Summary: 

• Turn client requirements into a set of user stories for development teams and/or configuration tasks for various technical groups.
• Work with internal technical teams throughout the change lifecycle, from feature testing to final implementation and billing.
• Manage own workload, with minimal supervision, for a multitude of diverse client change requests or projects.
• Produce a variety of documentation to fit a wide range of business needs, including user-facing requirements documents and corresponding statements of work, product-specific documentation such as implementation checklists, and test scenarios.
• Keep accurate and up-to-date information about change requests in the ticket management system.
• Accurately maintain records of time spent on all activities and enter details into the timesheet and invoice management system.
• Serve as a key connector between engineering/product teams and customers and system users.
• Constantly communicate with customers regarding implementation progress and provide support for live modules.
• Lead multiple implementation projects and technical software deployments.
• Review external customer product demands, develop and maintain project plans.
• Ensure that implementations are completed on time, within budget, and meet customer expectations.
• Implement customer training as part of each implementation.
• Concept, develop, and lead internal processes to iteratively improve the implementation approach and delivery mechanisms.

Skills on Resume:

• Requirements Translation (Hard Skills)
• Change Lifecycle (Hard Skills)
• Workload Management (Soft Skills)
• Documentation Creation (Hard Skills)
• Record Maintenance (Hard Skills)
• Customer Communication (Soft Skills)
• Implementation Management (Hard Skills)
• Process Improvement (Hard Skills)