Job Summary: 

• Oversees and manages the Agency’s health, dental, and life insurance and EAP plans
• Selecting an insurance agent, negotiating rates with vendors, making recommendations to management regarding benefits plan design changes, and overseeing Section 125 plan compliance
• Ensures Agency compliance with COBRA requirements and administers the COBRA program
• Administers defined benefit retirement plan and 403(b) tax-sheltered annuity plans
• Prepares 5500 and other necessary benefits reports
• Ensures Agency compliance with ERISA and other applicable laws governing benefits
• Designs and manages employee education/orientation regarding benefits plans and open enrollments
• Maintains employee benefit files in compliance with applicable laws, licensing regulations, and accreditation standards
• Monitors insurance carrier reports to ensure the Agency’s compliance with plan requirements
• Attends scheduled staff meetings, supervision, and ongoing training
• Respects the privacy of clients and holds in confidence all information obtained during the client’s treatment
• Handled by the Agency guidelines on confidential material
• Maintains high standards of ethical and professional conduct and adheres to Agency policies and procedures

Skills on Resume: 

• Benefits Administration (Hard Skills)
• COBRA Compliance (Hard Skills)
• Retirement Plans (Hard Skills)
• Vendor Negotiation (Hard Skills)
• Legal Compliance (Hard Skills)
• Employee Orientation (Soft Skills)
• Confidentiality Handling (Soft Skills)
• Ethical Conduct (Soft Skills)

Job Summary: 

• Engage and assist HR Shared Services and C&B Head in managing ongoing benefits delivery and managing its impact on HR and Payroll processes
• Act as SME for HR Shared services around CE HR benefits, taxes and payroll-related compliance and associated specialty queries resolution
• Contribute to the development and implementation of HR projects
• Participate in C&B projects in the CE region (e.g., review benefits, implement new benefits, cross-border transfers)
• Strive for service excellence and work with the HR Generalists to identify and implement service improvement across the whole HR operations
• Be the first escalation point for exceptional HR Services queries (including payroll and benefits)
• Guide HR and Payroll Services teams to ensure processes and policies are up to date (including regulatory watch and knowledge management)
• Assume vendor management accountability for local archiving services providers and the filing of documents
• Lead the implementation of the document management strategy for all the offices in the CE
• Provide support to the Associate Director HR Shared Services to build and maintain relationships with internal and external customers, including liaison with the HR Shared Services and HR Generalists
• Ensure ‘How To Guides/SOPs’ and Process Mapping documents are produced and maintained
• Support the writing and reviewing of HR Policies and articles on the HR Hub
• Guide in respect of existing and past employee references, ensuring they adhere to employment law regulations
• Attend regular meetings with Regional Team Leaders to exchange best practice ideas for implementing consistent global processes
• Support the Associate Director HR Shared Services with regular assessment of the satisfaction with the quality, cost and availability of the HR Shared Services team
• Monitor the performance and make recommendations for continuous improvement of service delivery
• Ensure that the HR Shared Services work area is clean, secure and well-maintained at all times, complying with obligations under the data protection rules
• Support with local HRSS audits (Internal/External) and work towards closing any observations outlined in an appropriate manner

Skills on Resume: 

• Benefits Management (Hard Skills)
• Payroll Compliance (Hard Skills)
• Project Participation (Soft Skills)
• Process Improvement (Soft Skills)
• Policy Review (Hard Skills)
• Vendor Management (Hard Skills)
• Query Resolution (Soft Skills)
• Service Excellence (Soft Skills)

Job Summary: 

• Payroll administration related to onboarding, offboarding, change management, and reporting
• Day-to-day benefits administration related to onboarding, offboarding and changes
• Day-to-day benefit provider management, including issue resolution
• Coordination of invoicing processing with the finance team
• Benefit-related documentation creation and management
• Assist with annual open enrollment and other benefit-related activities or projects
• Leave administration including STD and FMLA
• Assist with or lead a special project as it relates to HR activities
• Process employee benefits and pension changes in SAP
• Answer general queries and expat benefits from employees, managers and HR in a complete and timely manner
• Work closely with the Mobility team on enrolling/terminating benefits for employees on international assignments
• Provide expertise and guidance to HR on benefits, pension and leave matters
• Prepare reports from SAP to ensure data integrity
• Run regular payroll and benefit audits

Skills on Resume: 

• Payroll Administration (Hard Skills)
• Benefits Coordination (Hard Skills)
• Leave Management (Hard Skills)
• SAP Processing (Hard Skills)
• Issue Resolution (Soft Skills)
• Data Integrity (Hard Skills)
• Expat Support (Soft Skills)
• Project Leadership (Soft Skills)

Job Summary: 

• Create benefits, communications and presentations
• Conducts annual benefits enrollment and new hire orientations
• Assists in 401(k) administration, including contribution calculations, reconciliation, and annual audit
• Works closely with the COBRA administrator and oversees/audits the COBRA process and enrollments
• Manage leave of absence program, including FMLA administration
• Liaise with the operations team to evaluate and propose HR programs and efficiencies
• Coordinates open enrollment, including updating the benefits guide, updating benefits rates in HRIS, and orchestrating the communications/training plan
• Provide customer service support to employees for benefits or HR inquiries
• Manage the unemployment compensation program
• Conducting audits of payroll, benefits, and other HR programs, and recommending corrective actions
• Complete compliance reporting, including EEO-1, OSHA, etc.
• Liaise with other departments or functions (payroll, HR, operations, etc.), as well as benefits brokers and carriers

Skills on Resume: 

• Benefits Communication (Soft Skills)
• Enrollment Management (Hard Skills)
• Audit Coordination (Hard Skills)
• COBRA Oversight (Hard Skills)
• Leave Administration (Hard Skills)
• Cross-Functional Liaison (Soft Skills)
• Compliance Reporting (Hard Skills)
• Employee Support (Soft Skills)

Job Summary: 

• Introduces and oversees employee stock options and investment opportunities
• Manages employee health insurance and health care plans
• Assists employees in filling out the paperwork for their benefits packages
• Leads informational sessions on company benefits
• Calculates the proper paycheck deductions for these benefits
• Explains the various benefit options to new employees
• Research alternate options for benefits packages and investment opportunities
• Presents ideas for additional benefits to the HR manager
• Addresses employee inquiries about their insurance or retirement benefits
• Acts as a liaison between the employee and the insurance provider or bank 
• Maintains files and records of individual employee benefits
• Makes changes or alterations to benefit packages
• Resolves any problems or disputes regarding the provision of benefits
• Assists HR in determining proper benefits and compensation packages for new employees
• Stays up-to-date on state and federal regulations concerning insurance and other employee benefits
• Negotiates with insurance companies to receive better employee benefits

Skills on Resume: 

• Stock Options (Hard Skills)
• Benefits Management (Hard Skills)
• Employee Guidance (Soft Skills)
• Benefit Sessions (Soft Skills)
• Payroll Deductions (Hard Skills)
• Plan Research (Hard Skills)
• Vendor Negotiation (Hard Skills)
• Regulation Knowledge (Hard Skills)

Job Summary: 

• Initiate new-hire benefits and changes promptly with insurance companies by obtaining, verifying, and recording employee information
• Maintain and explain benefits to new and current employees, including health insurance, dental, vision, and 401K
• Determine qualifying event occurrences for COBRA, informing third-party COBRA administrators
• Perform regular audits to ensure and maintain the accuracy of data, investigate discrepancies, and resolve issues
• Manage the accurate and timely completion of the benefits billing process
• Collaborate with other departments within the organization to provide departments with necessary information, including the running of reports, reconciling of bills/claims
• Ensuring that payments are made promptly and by company and carrier requirements
• Administer and advise on benefits and leave programs as related to workers' compensation, long-term disability, family medical leave (FMLA), Washington Paid Family Medical Leave, and other leaves
• Liaison with other Benefits staff
• Partner with benefit brokers and providers to ensure the benefits renewal process is successful
• Provide census information, oversee the implementation of plan changes, and follow through on broker and provider objectives
• Maintain plan compliance through benefit plan audits and the filing process of Form 5500
• Coordinate employee benefit meetings, benefit and wellness communication materials, and oversee all aspects of ongoing employee benefit education
• Actively participate and complete special projects and confidential HR matters promptly
• Maintain employee confidence and protect departmental operations by keeping personnel data confidential
• Responsible for current knowledge of the company's policies and procedures to relay necessary information to new staff members
• Continuously update and advise senior leadership of benefit trends and best practices
• Assist departments with personnel / payroll-related inquiries
• Advise and assist on current departmental HR procedures related to employee records
• Coordinate activities and act as a liaison between departments and central HR staff
• Record payroll, tax information, and settle deductions as well as insurance policy costs
• Act as a model for all company safety policies and procedures
• Respond to change productively and handle other duties 

Skills on Resume: 

• Benefits Enrollment (Hard Skills)
• Leave Programs (Hard Skills)
• Billing Accuracy (Hard Skills)
• Audit Resolution (Hard Skills)
• Policy Communication (Soft Skills)
• Confidentiality Handling (Soft Skills)
• Cross-Department Coordination (Soft Skills)
• Compliance Monitoring (Hard Skills)