Job Summary: 

• Serve as an in-house functional specialist to troubleshoot issues and provide HR systems support.
• Maintain the reporting suite and dashboard, and develop new reports as per business needs.
• Conduct HR systems training for end users and manage all communications relating to the system.
• Support and prepare training materials, and conduct HR systems training for end users.
• Support the implementation and maintenance of HR systems.
• Provide day-to-day support to internal customers on all matters relating to the HR system.
• Gather functional and design requirements for implementation, enhancements, and changes.
• Conduct all testing activities for implementation, enhancements, and system updates.

Skills on Resume: 

• HR Systems Support (Hard Skills)
• Data Reporting (Hard Skills)
• Dashboard Management (Hard Skills)
• System Training (Hard Skills)
• User Communication (Soft Skills)
• Requirement Gathering (Hard Skills)
• System Testing (Hard Skills)
• Customer Support (Soft Skills)

Job Summary: 

• Organize and lead business workshops.
• Assess processes and identify the current and future business processes.
• Assess professional services processes from project initiation to project closure.
• Assess finance processes, including AP, AR, GL, cost accounting, and budget monitoring.
• Understand business needs and facilitate the negotiation of requirements amongst multiple stakeholders.
• Identify and prioritize requirements.
• Design the functional core model solution based on business inputs.
• Be responsible for ensuring consistency between the requirements and the solution implemented.
• Report progress, risks, issues, and alerts on the project to the project manager.
• Deliver recommendations and reports to stakeholders.
• Capitalize knowledge and documentation by delivering elements of systems design, data migration rules, and business rules.
• Facilitate communication between the internal project team and the vendor.

Skills on Resume: 

• Workshop Leadership (Soft Skills)
• Process Analysis (Hard Skills)
• Finance Analysis (Hard Skills)
• Requirement Negotiation (Soft Skills)
• Solution Design (Hard Skills)
• Progress Reporting (Hard Skills)
• Knowledge Management (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Deliver robust analytics and reporting capabilities that provide insights to HR process owners, driving intelligent business partnering and solutions development.
• Support all data warehousing initiatives, report generation, and distribution by leveraging self-service portal environments to drive customers to information.
• Identify opportunities to initiate improvements or implement industry best practices for all HR technology platforms.
• Troubleshoot operational issues, identify the root cause, and initiate solutions to improve performance.
• Plan own work to meet given objectives and processes.
• Build knowledge of the organization, processes, and customers.
• Receive a moderate level of guidance and direction.
• Exercise moderate decision-making authority guided by policies, procedures, and business operations protocol.
• Work under general direction within a clear framework of accountability.

Skills on Resume: 

• Analytics Reporting (Hard Skills)
• Data Warehousing (Hard Skills)
• Process Improvement (Hard Skills)
• Issue Troubleshooting (Hard Skills)
• Work Planning (Soft Skills)
• Organizational Knowledge (Soft Skills)
• Decision Making (Soft Skills)
• Accountability Framework (Soft Skills)

Job Summary: 

• Collaborate and/or manage HR technology initiatives by leading business requirement gathering, business process review, project management, testing, training, documentation development, and communication.
• Support the execution of core talent processes utilizing HR systems, such as engagement surveys and performance management.
• Work closely with stakeholders and vendors on strategy and functional and technical requirements.
• Manage process design and recommend solutions or alternate methods to meet requirements.
• Lead the review, testing, and implementation of system and process enhancements to the firm’s HRIS tools.
• Develop user procedures, guidelines, and documentation.
• Train new users and clients on new processes and functionality.
• Support business requests, special projects, and analysis for HR and internal clients.
• Serve as a technical point of contact and subject matter expert for HR systems and general inquiries.
• Research and resolve issues or process flaws in HRIS tools.

Skills on Resume: 

• HR Tech Management (Hard Skills)
• Talent Process Support (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Design (Hard Skills)
• System Enhancement (Hard Skills)
• User Training (Soft Skills)
• Business Analysis (Hard Skills)
• Issue Resolution (Hard Skills)

Job Summary: 

• Assess the current state of various HRIS applications and make recommendations for implementing process improvements while ensuring data quality.
• Manage projects and process improvements to facilitate movement to new levels of quality.
• Provide support by researching and resolving HRIS problems, unexpected results, or process flaws, and recommend solutions or alternate methods to meet requirements.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery, and support, and apply key technologies.
• Independently partner with managers to plan and execute projects to meet the unit’s HR needs.
• Represent the HR function and company on policy and strategy matters at any level of interaction with both internal and external sources.
• Take initiative to inform internal customers on important HR matters, seek their input, and develop appropriate follow-up actions.
• Make unreviewed decisions within HR policy guidelines.
• Evaluate and execute complex or difficult assignments in the function.
• Take a lead role to plan or coordinate the work of others or perform specialized work independently.
• Act on behalf of the Team Leader or HR Manager in his/her absence.

Skills on Resume: 

• HRIS Assessment (Hard Skills)
• Process Improvement (Hard Skills)
• Problem Resolution (Hard Skills)
• HRIS Trends (Hard Skills)
• Project Execution (Hard Skills)
• Policy Representation (Soft Skills)
• Customer Engagement (Soft Skills)
• Decision Making (Soft Skills)

Job Summary: 

• Elicit, analyze, translate, and document business requirements to identify system processes that satisfy business requirements in Workday, Banner, and with third-party integrations.
• Perform system configuration changes to meet new requirements, including updating business processes, creating condition rules, and maintaining security.
• Work with departments to implement solutions, conduct user acceptance testing, and ensure accurate results are delivered.
• Perform ongoing troubleshooting of functional business processes.
• Elicit, analyze, translate, and document business requirements to develop a Workday report or dashboard that satisfies the requirements.
• Write, maintain, and support report requests utilizing appropriate reporting tools.
• Analyze, test, and document report logic and specifications.
• Assist in the development of standard reports for ongoing needs.
• Perform ongoing troubleshooting and resolution of existing and developed reports.
• Help maintain data integrity in systems by running queries and analyzing data.
• Pull, scrub, and submit annual, monthly, and periodic reports, including IPEDS, CUPA-HR Salary Survey, VETS, Retirement Census, and JOLTS.

Skills on Resume: 

• Requirement Analysis (Hard Skills)
• System Configuration (Hard Skills)
• Solution Implementation (Hard Skills)
• Process Troubleshooting (Hard Skills)
• Report Development (Hard Skills)
• Report Testing (Hard Skills)
• Data Integrity (Hard Skills)
• Regulatory Reporting (Hard Skills)

Job Summary: 

• Build exceptional customer relationships by communicating effectively with HR and business stakeholders around the world to provide a personalized experience.
• Lead customer implementation projects with cross-functional teams, including project planning, monitoring, and oversight of the project scope, deliverables, and timelines.
• Analyze complex business problems and translate business requirements into solution requirements for internal and external project, development, and integration teams.
• Partner with customers to configure the system, plan and execute user acceptance testing, guide data imports and validation, and plan training activities.
• Provide ongoing insight, guidance, and clarification to customers to help them adapt to change, deliver transformation, maximize user adoption, and realize technology benefits.
• Work cross-functionally with the HubbubHR team to deliver value and ROI to customers.
• Oversee customer support requests to ensure they are analyzed, actioned, and resolved on time, and coordinate and communicate solutions with stakeholders.
• Contribute to the continuous improvement of HubbubHR customer onboarding, change management, and best practice customer support initiatives.
• Participate in creating and delivering customer training programs and knowledge solutions.
• Work with the HubbubHR team to design, document, and test technology solutions to streamline and automate HR processes and enhance the employee experience.

Skills on Resume: 

• Customer Communication (Soft Skills)
• Project Management (Hard Skills)
• Business Analysis (Hard Skills)
• System Configuration (Hard Skills)
• Change Management (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)
• Customer Support (Soft Skills)
• Process Automation (Hard Skills)

Job Summary: 

• Effectively support Payroll and HR operations at all locations.
• Work closely with all levels of the organization, from payroll clerk to HR VP, to provide consulting guidance and leadership.
• Identify, analyze, and prioritize business and functional requirements.
• Understand and maintain the HR, T&A, and Payroll systems to ensure employees are paid correctly and on time.
• Serve as Subject Matter Expert in Kronos iSeries Time and Attendance, Accruals, Activities, and Time Clocks.
• Troubleshoot issues, make configuration changes, and work with the Kronos Helpdesk on resolutions.
• Support integrations between WorkForce Now, JD Edwards, Kronos, and external systems.
• Coordinate with stakeholders to establish project scope, process improvements, and system goals.
• Design, document, and maintain system processes with a focus on ensuring sound HR/Payroll reporting and analysis.
• Develop requirements documents, specifications, process flows, data mapping, and diagrams for developers and testers to follow.
• Work with developers to translate business requirements into technical specifications.
• Define, document, and coordinate the execution of testing procedures and develop test cases to support the overall quality assurance process.
• Assist in the development of training documentation and manage the execution of end-user training.
• Respond to HR/Payroll Helpdesk tickets.

Skills on Resume: 

• Payroll Support (Hard Skills)
• HR Consulting (Soft Skills)
• Requirement Analysis (Hard Skills)
• System Maintenance (Hard Skills)
• Kronos Expertise (Hard Skills)
• System Integration (Hard Skills)
• Process Documentation (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Report to the Manager of HR Information Systems, who reports to the Head of HRIS.
• Serve as a business and reporting analyst with expertise in the recruiting module, supporting HR Operations and Service Delivery.
• Lead requirements gathering and design sessions focused on reporting and HR process improvements.
• Provide solutions, analytic observations, business recommendations, and reports on HR metrics.
• Assist line and HR management in assessing the effectiveness of people management practices, including recruiting, employee relations, performance management, retention, turnover, talent management, mobility, and career progression.
• Participate in testing for Workday release cycles to ensure that reporting integrity is maintained.
• Provide support to the HR Systems team to ensure a smooth process for managing Workday updates.
• Monitor and audit data quality in systems of record, and collaborate with others to escalate and resolve any anomalies.
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects.
• Document requirements and develop user stories with technical specifications to support Workday and HR organizational needs for systems implementation, upgrades, and process improvements.
• Ensure delivery of high-quality services and products to clients.

Skills on Resume: 

• Reporting Analysis (Hard Skills)
• Requirement Gathering (Hard Skills)
• Process Improvement (Hard Skills)
• HR Metrics (Hard Skills)
• Workday Testing (Hard Skills)
• Data Quality (Hard Skills)
• Client Communication (Soft Skills)
• Trusted Advisory (Soft Skills)

Job Summary: 

• Maintain HRIS systems, processes, and user experience.
• Provide support for HRIS, including researching and resolving problems, addressing unexpected results or process flaws, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
• Administer HRIS, including Workday, Degreed, HR ADP, and ADP payroll support.
• Monitor the helpdesk tool for tickets assigned to the queue and process first-in-first-out based on priority.
• Provide HRIS HelpDesk support and resolve problems to the end user’s satisfaction.
• Assist in the review, testing, and implementation of HRIS systems, including production enhancements, new releases, upgrades, and patches.
• Coordinate the application of upgrades or fixes in partnership with the Director of HRIS and Senior Business Analyst.
• Collaborate with HRIS team members to review process and customer service improvements, new releases, innovative solutions, policy changes, and major variations from established policy for leadership or governance approval before implementation.
• Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools.
• Assist in the development of reports for ongoing customer needs.

Skills on Resume: 

• HRIS Maintenance (Hard Skills)
• Problem Resolution (Hard Skills)
• System Administration (Hard Skills)
• Helpdesk Support (Soft Skills)
• System Testing (Hard Skills)
• Upgrade Coordination (Hard Skills)
• Process Collaboration (Soft Skills)
• Report Development (Hard Skills)

Job Summary: 

• Help maintain data integrity in systems by running queries and analyzing data.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery, support, and the application of key technologies.
• Examine trends in information systems training, materials, and techniques.
• Continuously increase both HR knowledge and HRIS application/tools knowledge through classes, reading, CBTs, or other mechanisms.
• Participate in user group meetings and conferences.
• Serve as a coach or mentor for a small number of current students.
• Join and sometimes facilitate weekly group sessions with students.
• Participate in staff meetings and trainings.
• Participate in annual HR projects, such as open enrollment and performance management, by collaborating on the process, system design, configuration, testing, and providing post-launch support.
• Maintain a thorough understanding of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation regarding all personnel matters and various federal requirements.

Skills on Resume: 

• Data Integrity (Hard Skills)
• HRIS Trends (Hard Skills)
• Training Development (Hard Skills)
• Knowledge Growth (Soft Skills)
• User Participation (Soft Skills)
• Coaching Mentoring (Soft Skills)
• Project Support (Hard Skills)
• Regulatory Knowledge (Hard Skills)

Job Summary: 

• Build relationships internally and collaborate effectively on cross-functional teams.
• Identify test scenarios, develop test scripts, and provide key support in system testing.
• Demonstrate natural ease and effectiveness when dealing with clients and colleagues at all levels.
• Participate in testing for Workday release cycles and provide support to the HR Systems team to ensure smooth management of Workday updates.
• Collaborate with IT staff to coordinate the application of upgrades or fixes.
• Collaborate with other ADP users, including Payroll, Accounting, and IT, to ensure the integrity of the HRIS.
• Provide support to the Business Units for Learn, HR, Payroll, Benefits, Talent Management, Compensation Management, Time and Labor, Reporting, and other associated modules.
• Research new Oracle functionality to enhance customer usage of Oracle and assist in testing the new configuration before migration to production.
• Transition completed implementations to the HRIS support process team.
• Provide support to the Operations team in resolving production issues.

Skills on Resume: 

• Relationship Building (Soft Skills)
• System Testing (Hard Skills)
• Client Interaction (Soft Skills)
• Workday Support (Hard Skills)
• Upgrade Coordination (Hard Skills)
• Data Integrity (Hard Skills)
• Module Support (Hard Skills)
• Oracle Enhancement (Hard Skills)