• Plan and direct overall operation of an HR service delivery organization in alignment with key stakeholders, corporate strategic initiatives, and business plans to achieve top performance.
• Direct the most complex transformation projects that enable effective consolidation of service delivery and deployment of best practices for a consistent customer experience.
• Build a high-performance work culture and rewarding work environment leveraging a diverse talent pool.
• Develop business relationships with HR leaders of key internal stakeholders, vendors, and industry groups to assimilate information regarding global shared services trends and their probable effect on service delivery.
• Manage outsourced and offshore partners to ensure a seamless and cost-effective customer experience.
• Develop team capabilities by providing stretch opportunities to advance the team and provide career development opportunities for team members.
• Drive operational excellence by diving deep into problems and maintaining a proven track record of leveraging technology to drive automation.
• Develop clear metrics and reporting service level agreements for core services and transactions to drive cross-functional leadership understanding of business impact.
• Track delivery against program objectives, lead improvement initiatives, and encourage a culture of efficiency, innovation, and customer service.
• Partner with leadership teams across the organization to expand coverage of existing services to additional locations and lines of business and successfully partner with program leaders, local business, and HR teams to manage all aspects of program implementation.
• Identify project opportunities that address service gaps, process inefficiencies, or emerging service requirements and develop the business case for new initiatives and support project management.

Skills: HR Service Delivery, Transformation Leadership, Stakeholder Engagement, Outsourcing Management, Talent Development, Operational Excellence, Metrics Reporting, Process Improvement

• Report directly to Senior Director of HR operations for the US.
• Lead team of 4 to 6 HR Managers and Generalists driving strategic targets and projects to completion.
• Guide, mentor, and develop team in areas of need.
• Establish and maintain a positive and productive relationship with senior business leaders within assigned business units to establish HR strategic direction and drive business effectiveness.
• Gain and maintain an understanding of the industry, the business, and its strategy.
• Provide HR leadership to meet business unit goals and objectives by providing business insight and perspective to the COEs and Shared Service Center and collaborating with them to develop and deliver HR solutions and content for the business.
• Provide coaching and counseling to managers and employees on a wide range of HR matters to solve problems and deliver appropriate solutions.
• Analyze trends and metrics as they apply to assigned business groups, use data and analysis to provide insight for decision making, and provide appropriate interventions to achieve business goals and increase employee engagement, commitment, and retention.
• Proactively engage in business planning where there is HR impact in order to align HR strategy with business objectives.
• Provide day-to-day advice, counsel, and guidance to non-union location management on all manner of disciplinary and operational issues to ensure fair, consistent, and legally defensible treatment of employees.
• Direct investigations and recommend and develop resolutions to employee complaints or claims of unfair treatment, harassment, and discrimination based on sex, age, race, or disability.
• Participate in the preparation of legal defense and governmental hearings or investigations.

Skills: Team Leadership, HR Strategy, Stakeholder Relations, Business Insight, Employee Coaching, Data Analysis, Employee Relations, Investigations Management

• Act as gatekeeper to review and advise on employee terminations, suspensions, demotions, disciplinary actions, and reductions in force to ensure compliance with federal and state laws and consistent application of internal policies, procedures, and acceptable management practices.
• Be responsible for helping develop policies and providing guidance to ensure compliance with all applicable federal, state, and local labor laws such as NLRA, EEO, FMLA, ADA, DOL, FLSA, and similar regulatory requirements.
• Provide day-to-day guidance on labor contract interpretation for unionized locations to ensure consistent application and compliance and help formulate strategies to achieve operational objectives.
• Participate in deciding when an issue may be arbitrated and negotiate a settlement.
• Assist in preparation and conduct of the company's case.
• Assist during collective bargaining of labor agreements within respective business units.
• Serve as management representative in any related bargaining or interpretive meetings with union or outside agencies.
• Assist in the development and implementation of a strategy to counteract ongoing campaigns and prevent a union from successfully organizing at a specific location and develop and implement ongoing union avoidance programs, especially supervisor education and related tools to ensure measures are in place to prevent unionization at any location.
• Participate in any miscellaneous projects or needs that may arise such as recruiting for a large new account, presenting a new benefits program to all employees, and conducting training initiatives on sexual harassment, union avoidance, substance abuse, and similar topics.
• Serve as backup to one or more fellow Area Managers, HR Operations

Skills: Policy Compliance, Labor Law, Union Relations, Contract Negotiation, Arbitration Support, Collective Bargaining, Union Avoidance, Training Delivery

• Advise on new HR service delivery models, process reengineering, system implementations and improvements, new approaches or tools, and change management to support HR and business strategic and operational plans.
• Program and project manage HR effectiveness initiatives (local and regional) across system, data, organization, and change management workstreams, applying modern methods and tools.
• Manage improvement processes within HR operations by working with regional HR operations and service delivery teams.
• Assist in embedding changes to business-as-usual processes, maintaining documentation and performance indicators to track service quality.
• Maintain employee data across HR systems (Workday and offline filing), capturing all status changes in the employee lifecycle and ensuring data entry audit procedures to preserve data integrity.
• Ensure the HR operations team updates employee information databases fully and ensures security and related documents comply with current laws.
• Manage the labor contract, employee profile, reward record, disciplinary record, and termination record.
• Be responsible for the administration and delivery of all compensation and benefits activities in terms of payroll, labor contracts, policies, benefits, timesheets, and internal and external labor reports in compliance with the applicable Vietnam labor law.

Skills: Service Delivery Models, Process Reengineering, Change Management, Project Management, Data Integrity, HR Systems, Compliance Administration, Compensation Benefits

• Partner with HOD and support Head of HR to design and implement compensation, benefits, and recognition programs that drive the achievement of business objectives and ensure compliance with legal requirements
• Coordinate compensation processes such as staff-cost planning and incentive scheme development
• Conduct salary market surveys such as Mercer, Tower Watson, remuneration analysis, and compensation data analysis
• Plan, define, and validate the overall payroll strategy and approach for the organization
• Ensure that all aspects of compensation and pay management are appropriately administered, including monthly payroll, annual salary, and bonus review processes
• Contribute to developing a yearly calendar of wellbeing strategy and wellness events
• Manage the implementation of available wellbeing programs, policies, and events
• Coordinate to perform labor issues or disciplinary processes if any violation of company regulations or requirements occurs
• Understand the visa, immigration, and work permit requirements and ensure that operational processes are compliant and pass any audits
• Lead the rollout, communication, and ongoing administration of new and existing compensation and benefits programs and policies

Skills: Compensation Design, Benefits Administration, Market Analysis, Payroll Strategy, Compliance Management, Wellness Programs, Labor Relations, Immigration Compliance

• Conduct periodic audits of various aspects of the program
• Manage and oversee budget and billings to ensure accuracy and timely submission, and partner with Finance to ensure cross-charge of appropriate costs to business
• Manage complex visa and permanent resident issues which pose risk for GSK and employees
• Stay current on major changes to U.S. immigration requirements
• Review immigration documents from external counsel for accuracy, resolve any discrepancies and questions, and escalate any concerns before execution on behalf of GSK
• Ensure the public access files are maintained in partnership with external immigration counsel and manage required internal notice of filings relative to labor condition applications and PERM certifications
• Partner with Recruitment to identify and confirm resources to support labor market and PERM certification processes
• Proactively communicate with foreign national employees regarding any changes, concerns, and risks, such as travel advisories.
• Serve as primary contact for questions relative to U.S. immigration process for HRBPs, Recruitment, business, and external parties
• Support HR team meetings and help build the U.S. HR community

Skills: Program Auditing, Budget Management, Immigration Compliance, Visa Management, Document Review, File Maintenance, Stakeholder Communication, HR Support

• Partner with HRBLs and their teams to deliver key projects across the U.S. and PR Country
• Maintain the U.S. People Policies site and ensure periodic review and update of policies with key stakeholders and policy owners
• Work with Americas People Services (Costa Rica) to drive standardization and continuous improvement in alignment with the HR service delivery model
• Develop and implement training programs to support delivery of new initiatives or key projects
• Oversee and be accountable for day-to-day operational aspects of I-9 compliance
• Partner with HR Regulatory and Compliance Director on overall I-9 program compliance, strategy, and resourcing plans
• Provide access, training, and monitor I-9 system users to ensure access is limited to appropriate and agreed users
• Partner with CR Hub to ensure new hire I-9 process is in place with adequate and timely support for semi-monthly new processes, and review or update employee resources for Service Now articles
• Monitor semi-monthly new hire process to ensure timely completion and manage any escalations for non-compliance within required three-day timeframe
• Escalate any I-9 compliance issues to Legal Counsel, HR Regulatory and Compliance Director, and HR Country Head
• Provide guidance and support to HRBPs regarding any employees whose work authorization expires and require leaves of absence until resolved
• Be responsible for periodic audits to ensure ongoing I-9 compliance and lead any remediation efforts and actions

Skills: Project Delivery, Policy Management, Process Standardization, Training Development, I-9 Compliance, User Access Control, New Hire Support, Audit Remediation

• Ensure service continuity and operational excellence in core delivery areas such as compensation and benefits, mobility, payroll, time and attendance, and personnel administration
• Lead and develop the team's service delivery standardization and continuously improve processes, technology, and policies
• Lead demand, cost, and quality of all local P&C operational services and ensure proactive controls, risk, and compliance processes, including audit compliance
• Drive and embed change and adoption of P&C products and services to deliver outcomes
• Ensure effective service design and support related to new products and services, and ways of working
• Build team capability which enables P&C products and services to be delivered according to employee experience principles and efficiency standards
• Be agile in meeting high priority initiatives by assigning resources on projects and demonstrating regional and global P&C operations capacity to meet market needs
• Proactively support P&C management in building a work environment conducive to high employee collaboration, engagement, and performance
• Collaborate with the Regional Employee Experience Delivery Manager to address local struggles
• Support the deployment of employee experience initiatives and projects specific to South Africa

Skills: Service Continuity, Operational Excellence, Process Improvement, Compliance Management, Change Adoption, Service Design, Team Development, Employee Engagement

• Manage the full cycle recruiting process across multiple sales, technical, and non-technical disciplines
• Proactively develop and conduct talent mapping to fulfill strategic recruitment initiatives to support the company’s growth plans
• Utilize creative sourcing techniques to source and maintain a consistently healthy pipeline of high-quality candidates
• Partner with the regional business leader to design and implement human resource solutions that support and accelerate business growth
• Lead the deployment of key HR activities across the region including talent review, sales total compensation, and engagement by collaborating with recruitment and compensation and benefits teams
• Develop trusted partnerships with line managers to provide support, advice, and guidelines to influence and execute HR initiatives in a dynamic business environment
• Consistently operate as a role model of the organization's values and leadership standards, act on feedback to ensure excellence in service provision and continuous improvement of HR processes
• Maintain and refresh key policy documentation and processes, and ensure implementation and compliance across the region

Skills: Full Cycle Recruiting, Talent Mapping, Creative Sourcing, HR Solutions, HR Deployment, Stakeholder Partnership, Policy Management, Continuous Improvement

• Manage the day-to-day employee relations and labor relations solutions activities delivered out of the regional hubs and other local GSHR locations, maintaining proper staffing levels and team member training required for achieving target performance standards and service level agreements
• Implement operational reviews and management systems, including quality audits, to ensure compliance to standards and achievement of SLAs, performance, and customer satisfaction targets
• Ensure that customers, partners, and stakeholders are kept up to date with appropriate, timely, and relevant communication of trends, issues, and services
• Proactively plan for project, system, and organizational contingencies to maintain business continuity
• Maintain close relationships with all HR partners to ensure tight integration and harmonious ways of working as part of the wider HR operating model
• Serve as a contact and issue resolution point for senior leadership
• Proactively seek feedback from the business, employees, and managers
• Partner closely with other HR teams on customer experience survey results improvements
• Ensure adherence to local HR policies and legal or compliance requirements
• Enforce sensitivity and confidentiality with employee personal data

Skills: Employee Relations, Labor Relations, Team Training, Quality Audits, Stakeholder Communication, Business Continuity, Issue Resolution, Policy Compliance

• Continuously work with other service delivery and GEO teams in the standardization of processes
• Implement continuous improvement opportunities to enhance delivery of services by reviewing and revising operational processes, policies, standard operating procedures, and work instructions, and introduce key improvement plans for execution
• Drive improvements on user experience, effectiveness, and efficiency in the area of responsibility
• Drive automation and AI within the employee relations and labor relations solutions teams
• Identify employee relations and labor relations solutions areas for improvement on daily operational processes
• Manage and empower team members to achieve and exceed service standards by identifying staff performance gaps, allocating time to listen, assess, and provide constructive feedback for performance improvement
• Lead a global, diverse team of talents and enable a Credo-based and high-performance culture within the team
• Provide leadership, direction, coaching, feedback, and discipline to and through team members
• Lead team engagement to promote achievements and continuous improvement

Skills: Process Standardization, Continuous Improvement, User Experience, Automation Initiatives, Performance Management, Team Leadership, Talent Development, Team Engagement

• Serve as the first point of contact for the support of all international HCM, workforce administration, and employee data maintenance in a Workday production system, EIB mass loads, and the resolution of complex inquiries from employees, HR, and the business
• Supervise one HR Coordinator based in London
• Update the Workday system for one-off changes such as individual job changes, promotions, location changes, manager updates, compensation adjustments, benefits implementation, and so on
• Review all open cases to ensure requests are being assigned, resolved, and closed accurately and timely to meet customer expectations and service level agreements
• Maintain records of personnel-related data in the database ensuring all employment requirements are met, specifically but not limited to contracts and ad-hoc letters (merit, bonus, promotion), background checks, employee documents, and checklists
• Work closely with the accounting team on payroll, invoices, and employee expenses accounts
• Take ownership of management, administration, and process of employee benefits such as medical insurance, life insurance, and others
• Collaborate closely with US counterparts to understand local structure and workflows
• Deploy and replicate existing US processes in the international region (outside of the US)
• Review and propose transactional HR processes for the international HR company advertising function
• Seek additional opportunities to improve timeliness, quality, efficiency, and effectiveness through standardization and automation of work
• Create and maintain knowledge base materials such as process workflows and detailed step-by-step procedures or job aides and ensure team usage
• Foster strong cross-functional relationships and partnerships with HRBPs, HRIS, Payroll, Finance, Legal, and other stakeholders
• Provide expert-level functional subject matter advice within Workday HCM and reporting to effectively manage, develop, mentor, and coach assigned staff and serve as the escalation point for team inquiries
• Ensure the integrity of HR data
• Provide regular and ad-hoc reports, analyze data to build and present useful metrics and analysis to help inform business decisions

Skills: Workday Administration, Case Management, Data Integrity, Payroll Coordination, Benefits Administration, Process Improvement, Cross-functional Collaboration, Reporting Analysis

• Own, build, and continuously improve the global shared services of People Operations, oversee the People Operations tech stack, and manage technical and administrative processes, systems, and reporting including assessing new tools and offerings that drive efficiency and scale
• Serve as the central core of People Operations for the global team through the entire people life cycle, triage tickets and inquiries to generate offer letters, personnel changes, routine audits, and external reports for leaders, and ensure all people transactions are accurately and efficiently entered and tracked across all systems that impact payroll, benefits, and third-party systems
• Build, maintain, and track reporting on recurring people analytics and variances, including new hires, exits, changes, turnovers, diversity data, and other data to help People Operations business partners and leaders with decision-making
• Manage and respond to the People Operations inbox and efficiently triage and escalate to the team
• Configure, support, and optimize the design, development, and performance of core people information processes, security maintenance, data loads, integrations, and upgrades
• Recommend, advise, and train on process improvements, innovative solutions, and policy changes
• Provide advice and options on the best way to automate processes in the system
• Monitor integrations to ensure they function properly and troubleshoot any issues that arise
• Ensure system compliance with data security and privacy requirements, stay abreast of federal, state, global, and other regulations related to employment compliance and policies
• Drive a proactive, people-centric, and positive culture

Skills: People Operations, Tech Stack Management, Process Optimization, Data Analytics, System Integration, Process Automation, Compliance Monitoring, Culture Development

• Lead a remote team of six to eight team members who answer general HR questions and perform HR lifecycle tasks such as onboarding
• Drive strong team performance and engagement in a rapidly changing, fast-moving, sometimes hectic environment
• Monitor and proactively manage key operational metrics such as response time, quality, and employee experience
• Engage with the People Operations team and stakeholders to resolve escalations
• Partner with internal stakeholders and vendors to implement efficiencies, automations, and integrations between processes, teams, and tools
• Support all compliance-related procedures, audits, annual testing, and documentation
• Identify and drive continuous improvement in HR service delivery
• Provide suggestions and support for activities that promote employee engagement, learning, and development

Skills: Remote Team Leadership, Performance Management, Operational Metrics, Escalation Resolution, Process Integration, Compliance Support, Continuous Improvement, Employee Engagement

• Lead and manage the HR Operations team to ensure team impact and effectiveness in a global and remote environment
• Drive collaboration on the development of international HR activities, policies, processes, strategy, and annual HR strategy
• Invest in developing a high-performance team through coaching, mentoring, and other tools
• Manage team objectives, schedules, administrative and operational tasks, and other items
• Organize the team to provide regular HR training to relevant units within Omnipresent and capitalize on benefits from knowledge transfer
• Cooperate with support and service functions in Customer Success and Benefits to put in place the organizational structure, processes, and systems to permit first-line resolution, second-line support, and ongoing efforts to expand team knowledge to permit more centralized processing and automation
• Build processes for adhering to regulations and manage and maintain in-market service level expectations regarding capabilities, response times, and quality
• Work closely with other departments to provide subject matter expertise, including feedback from client employees to provide insights and drive improvements of product and customer processes, evolving the HR Operations function toward technology, automation, and self-serve features
• Work closely with the internal People team to jointly determine areas of collaboration to ensure alignment on HR processes and avoid duplication of effort

Skills: HR Team Leadership, Global Collaboration, Team Development, Process Management, HR Training, Service Structure, Regulatory Compliance, Process Automation

• Manage the employee lifecycle for client employees from the point at which onboarding is completed to successful offboarding, including compliance-related activities
• Build the HR Operations team to become self-sufficient in executing these tasks
• Manage and run relevant or mandatory programs and interactions for client employees such as engagement surveys and one-on-one interactions
• Identify the needs of groups of client employees and develop data-driven improvement plans for how to best support them
• Build and implement standard operating procedures for items such as leave and time tracking
• Work with product and engineering teams to automate such tasks
• Support product development with processes that create and manage client employee-related forms, documentation, and material to ensure easy access, appropriate structure, and security
• Understand, govern, and leverage local regulation to ensure compliance and continuous improvement
• Stay up to date on local and regional HR regulations and requirements
• Support audits and due diligence activities related to client employees
• Identify and contract local providers for mandatory services
• Act as a member of the operations leadership team and work on joint projects across disciplines

Skills: Employee Lifecycle Management, Team Building, Engagement Programs, Data-driven Improvement, SOP Development, Process Automation, Regulatory Compliance, Audit Support

• Be responsible for the entire payroll process, statutory compliance, and disbursement of salary on time
• Ensure accuracy on annual personal income tax finalization and receipts
• Register, update, and adjust information related to personal income tax code, dependents deduction, and monthly personal income tax report with related issues
• Support employees with self-settlement of personal income tax
• Coordinate with the audit team
• Prepare documents, receive, and be the focal point to work with tax authorities on personal income tax
• Ensure HR policies are in line with local legislation and global Gro247 policies
• Process compulsory insurances including social insurance, health insurance, and unemployment insurance, including making monthly reports of these insurances and monitoring leave records for payment procedure of social insurance allowance
• Build HR compliance discipline, lead data integrity auditing, and serve as the HR team lead for all compliance-related matters including compliance reporting
• Provide suggestions for continuous improvement and adding value to HR services

Skills: Payroll Management, Statutory Compliance, Tax Administration, Employee Support, Audit Coordination, Insurance Processing, Policy Alignment, Data Integrity

• Meet regularly with the HR and Operations Director to discuss departmental and individual priorities
• Manage office administration, technology, and communication systems
• Manage human resources processes including benefits administration, recruitment, performance reviews, workplace learning, and staff development
• Schedule and plan meetings, staff and board retreats
• Coordinate support for the accounting and finance team
• Manage office communication systems including phones, email, and office calendar
• Check, distribute, and send mail
• Monitor inventory and order office supplies, office equipment, and kitchen supplies
• Cultivate relationships with vendors, contractors, and service providers to support office operations
• Ensure physical workspaces and digital accounts are fully operable for existing and new employees and interns

Skills: Office Administration, Technology Management, HR Processes, Meeting Coordination, Finance Support, Communication Systems, Vendor Management, Workspace Setup

• Manage office technology maintenance and upgrades
• Liaise with external IT professionals, including managing system upgrades, and track and facilitate resolutions for reported technology problems
• Strategize and develop an annual plan and policies for staff professional development training
• Coordinate scheduling, implementation, and follow-up
• Manage benefits administration and process changes with insurance providers and third-party administrators to ensure accurate and timely enrollment and record keeping
• Maintain administrative and HR files according to appropriate regulations and policies
• Draft and upgrade protocols and manage onboarding and offboarding of employees including HR platforms, filing, technology requirements, and other office systems
• Monitor and record the completion of timely staff wide performance reviews
• Ensure timely collection of approved bi-weekly employee timesheets
• Oversee employee experience with assistance from HR and Operations Director
• Prepare timesheet summary for each pay period

Skills: Technology Maintenance, IT Liaison, Training Strategy, Benefits Administration, Records Management, Onboarding Offboarding, Performance Review, Timesheet Management

• Provide administrative, logistical, and technical support for on and offsite staff and board meetings attended in person or by Zoom
• Facilitate staff meeting scheduling
• Serve as scheduling liaison for the Board of Directors
• Identify and secure meeting locations, overnight accommodations, and food vendors for in-person retreats
• Manage the collection and dissemination of meeting materials with the HR and Operations Director and PRA’s leadership team
• Serve as the IT, tech, and admin point of contact for meetings
• Assist meeting attendees with reimbursements for out-of-pocket travel expenses
• Prepare and make bank deposits and maintain records
• Provide the development team with documentation for donations
• Scan invoices to the bill payment system
• Support the processing of vendor payments and research and resolve vendor issues

Skills: Meeting Support, Scheduling Coordination, Venue Management, Materials Distribution, IT Assistance, Expense Reimbursement, Banking Records, Vendor Payments

• Experience in a management capacity working with Human Capital Management (HCM) and Talent Acquisition systems and reporting solutions.
• Exhibit strong leadership qualities and the ability to influence employees at multiple levels of the organization.
• Operate efficiently between multiple computer applications, to include Oracle HCM, SuccessFactors, as well as proficiency with the Google Suite, and other applications.
• Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, customer service skills and the ability to interact with all levels of the organization.
• Strong attention to detail.
• Flexibility to adapt to changing business situations and effective problem-solving capabilities
• Aptitude for learning new technologies and trends. 
• Self-starter with the ability to work with little direction and produce results.

Qualifications: BA in Human Resource Management with 3 years of Experience

• Professional HR experience (HR Shared Services or HR operations), comprehensive knowledge of general HR functions, processes, and procedures. 
• Prior professional benefits administration and payroll work.
• Experience in an HRIS system, preferably ADP and SuccessFactors.
• Experience handling sensitive matters with tact and integrity and with a focus on the employee experience.
• Exudes a high attention to detail.
• Ability to adapt to a fast-paced changing environment and to approach challenges with creativity and resourcefulness.
• Initiative and self-direction, can apply knowledge and make sound judgment to effectively resolve issues.
• Knowledge of IRS and other governmental reporting requirements.
• Knowledge of laws and regulations pertaining to benefits programs and payroll.
• Strong analytical, problem-solving, judgment and conflict resolution skills.
• Strong written and oral communication skills.
• Ability to operate ADP, SuccessFactors and other software
• Ability to investigate complaints and problems (medical/dental, payroll, etc.)

Qualifications: BS in Business Administration with 5 years of Experience

• Experience as an HR generalist (payroll experience in Australia is a must) in similar industries, MNC
• Experience in leading/managing a team remotely
• Ability to establish and maintain effective working relationships with a variety of internal and external stakeholders, as well as highly developed written and verbal communication skills.
• Ability to multitask, work independently whilst managing competing priorities with a high degree of organization and self-direction
• High level of initiative, problem-solving skills and strong achievement drive
• Ability to make prompt, reliable decisions within the bounds of allocated responsibility
• High resilience, ability to work in a fast-paced environment, dealing with ambiguity and evolving business opportunities and demands
• Sound understanding of working with strict confidentiality
• Team management experience in office facilities & admin functions
• High level of competence in Microsoft Office and other digital platforms

Qualifications: BA in Psychology with 9 years of Experience

• Experience in operations leadership, organizational development, human resources, recruiting, or a related field.
• Experience in people leadership (teams or direct reports).
• Prior experience creating or implementing a people strategy for an hourly workforce.
• Outstanding communication and relationship-building skills 
• Strong facilitation and project management skills.
• Passion for helping and empowering others.
• Demonstrated track record of developing effective relationships across all levels of the organization.
• Excellent problem-solving and quality decision-making.
• Strong business acumen (ability to see the big picture and operate with perspective).
• Flexibility in availability to support business operations, which may sometimes include evening and weekend hours.
• Ability to accommodate up to 25% role-related travel
• Experience in a manufacturing or production environment.

Qualifications: BS in Industrial-Organizational Psychology with 6 years of Experience

• Experience with HR reporting & data analysis.
• Demonstrated knowledge of the HR function & processes with experience implementing processes and SOPs to build automation and efficiency.
• Must be technically savvy, with the ability to relate to different user groups (technical teams, HR users, employees, and management).
• Strong interpersonal and presentation skills, collaborative style.
• Highly organized with the ability to plan, delegate priorities, and multitask high volume in a demanding, fast-paced environment.
• Must be data savvy, recognizing the importance of data and knowing how to interpret data to understand the success of the team and opportunities for improvement.
• Ability to engage with multiple stakeholders who work at all levels of the organization.
• Demonstrated track record of leading teams.
• Ability to manage multiple projects at once.
• Demonstrated strength in completing projects successfully and on time.
• Strong facilitation and problem-solving skills.
• Experience with leading an HR Shared Services model

Qualifications: BA in Labor Relations with 13 years of Experience

• Substantial HR experience within an international company
• In-depth understanding of employment regulations in Poland
• Proficiency level in MS Office (specifically Excel)
• Excellent English communication skills (written and verbal)
• Ability to maintain professionalism and confidentiality in all situations
• Ability to handle sensitive information in a confidential manner
• Positive attitude, resiliency, and the ability to produce high-quality and volume at a fast pace
• Ability to work effectively and independently across organizational boundaries
• Attention to detail, problem-solving competencies
• Working knowledge of HRIS, e.g., Workday
• Problem-solving and analytical skills
• Maintain flexibility to take on additional responsibilities

Qualifications: BA in Sociology with 4 years of Experience

• Change Management & Customer Experience methodologies (LEAN, 6 Sigma, CX)
• Knowledge of Service levels and key metrics used to drive performance improvement
• Confident subject matter expert on the HR service delivery models, operational processes, business processes and operations technologies
• Deep HR Operational experience, including working with outsourced partners across processes and systems
• International experience
• Strong examples of work experience in a major global organization, preferably in one of the key HR domains (HR Business Partnering, HR Operations, HR Specialist Area [Centre of Expertise])
• Strong examples of work experience in HR Operations, managing delivery across multiple countries, and multi-region experience
• HR experience qualification or substantial experience in HR related roles with appropriate area(s) of expertise (Bachelor of Science (BS), Bachelor of Arts (BA), or Bachelor of Business Administration (BBA), preferably with a major in Human Resource Management or associated field)
• Ability to be sensitive to regional and cultural differences while driving change implementation
• Ability to communicate clearly, both written and orally, in English at all levels of the organization, especially with senior members of the HR function and business leaders, and any additional language
• Proven analytical/conceptual thinking skills
• Self-driven problem-solver who can identify issues and resolve problems in a timely manner
• Project Planning & previous experience working within large cross-boundary project teams
• Ability to prioritize and plan work activities independently
• Knowledge of HR Systems 
• High Level of Interpersonal and Communication skills

Qualifications: BS in Management with 8 years of Experience

• Related Human Resources experience in payroll administration.
• Experience in an equity plan administration role in a publicly traded U.S. company
• HRIS experience 
• Knowledge of Paylocity is strongly
• Strong knowledge of HRIS administration policies, practices, and procedures.
• Working knowledge of equity management systems (e.g., Shareworks, Fidelity, Equity Edge Online)
• Comprehensive knowledge of various types of equity awards, programs, and governing stock plan documents
• Proficiency with Microsoft Office, including strong Excel skills
• Attention to detail and follow-up skills with the ability to identify and resolve problems
• Ability to work well with minimal supervision and manage multiple priorities in a team environment
• Project management skills, including organization, prioritization, and time management, the ability to juggle short-term and longer-term initiatives, and the ability to reprioritize accordingly to meet immediate needs.
• Strong analytical skills and the ability to draw conclusions, make recommendations and implement changes accordingly, in a timely manner
• Strong collaboration and relationship-building skills with the ability to meet and exceed internal customer expectations and needs
• Demonstrated judgment and ability to deal with confidential and sensitive matters effectively
• Ability to work in a small team environment and understand a hands-on approach
• Ability to multitask and remain flexible in a fast-paced environment

Qualifications: BA in Organizational Leadership with 6 years of Experience

• Experience managing similar responsibilities with at least 2 years of experience in progressively increasing managerial responsibility.
• HRIS administration experience 
• Demonstrated ability to manage projects and deliver on time.
• Ability to lead a team, delegate work, provide coaching and feedback, and set and achieve goals.
• Expert written and verbal communication skills.
• Ability to build strong relationships, work collaboratively, and align work with global partners.
• Expertise in federal and multi-state employment/payroll laws and practices.
• Ability to travel within the Portland metro area, ability to travel internationally 1-2 times per year.
• Ability to work at a standard computer set up 40+ hours per week with or without accommodation.

Qualifications: BS in Public Administration with 8 years of Experience

• Sound knowledge of UK employment legislation and best practice
• Strong analytical skills and the ability to provide deep insight to senior leaders, helping them to drive the people agenda
• Strong business writing, presentation, and delivery skills
• Credibility and influence at all levels throughout the organization
• Position requires a high degree of flexibility and the ability to handle multiple priorities simultaneously
• Strong HRIS knowledge
• Strong organizational, computer, and administrative skills
• Pragmatic and able to achieve the needs of the business in the best way possible, whilst managing the constraints of policy and legislation
• Professional integrity and confidentiality are key at all times

Qualifications: BA in Communications with 9 years of Experience

• Must be confident and experienced in all aspects of the essential responsibilities as outlined above.
• Possess exceptional attention to detail, excellent customer service, proactive communication and organizational skills, demonstrate professionalism, be accountable, have the ability to prioritize tasks and workflow, and multitask in a high-volume environment
• Must be a flexible, intelligent, confident, and efficient person who thrives on staying extremely organized and enjoys being busy and challenged
• Must have experience working in teams, taking direction, and communicating effectively with attorneys, contractors, and internal/external business associates
• Must have impeccable attention to detail and exacting standards regarding file setup, organization, database management, and overall accuracy of communications shared
• Strong proficiency in computer skills, including knowledge of Microsoft Excel and Word, databases, and the ability to conduct online research
• Rigid adherence to maintaining confidentiality with both internal and external clients
• Experience in Human Resources, preferably in a generalist or managerial role
• Prior experience in a manufacturing and/or distribution environment 

Qualifications: BS in Management Information Systems with 6 years of Experience

• Experience in HR Admin management within large corporations at the regional or global level
• Experience managing third-party vendor relationships and negotiating appropriate contracts
• Advanced user of the Workday system
• Ability to manage highly confidential information
• Strong organizational and communication skills
• Strong customer service focus and flexibility
• Progressive work experience in core HR functions
• Familiarity with benefits administration and HRIS management 
• Compensation and employee onboarding experience 
• Proficiency in Ultipro or Paycom 
• PHR and/or SHRM-CP certifications 

Qualifications: BA in International Relations with 3 years of Experience

• Experience in Personnel Administration or different HR areas within a Matrix structure
• Business-level proficiency in English & Spanish
• Experience of driving improvements in processes and service delivery, with a track record of implementing and sustaining improvements
• A broad understanding of HR activities and how detailed processes link to an overarching people strategy
• Customer service excellence, ideally with experience in establishing a managing performance against the Service Level Agreement
• Outstanding people manager with the ability to give feedback, coach and build capability.
• Related experience in business management
• Strong project management skills
• General knowledge of DEI practices
• Demonstrated ability to build strong relationships with partners and stakeholders will be an integral part of the role
• Proven experience working in a regulated environment with multiple deliverables and tight turnarounds
• Proficiency with the Microsoft Office suite, especially Microsoft Excel and Visio

Qualifications: BA in Political Science with 12 years of Experience

• HR Operations experience
• Excellent project management and organizational skills, including the ability to effectively manage numerous concurrent projects and tasks in a fast-paced and rapidly growing environment.
• Experience in operating and optimizing HR processes on a Workday platform
• In-depth knowledge of federal and state regulations, safety laws, with the ability to research and come up to speed with other global locations
• High attention to detail and data integrity with strong analytical skills, including understanding of metrics to support plans and monitor performance
• Knowledge of HR Service processes and practices
• Advanced Excel skills
• Excellent communication, relationship-building building and teamwork skills
• Strong focus on HR Operations, or an apprenticeship with a focus on personnel services.
• Professional experience in a generalist HR role with a strong focus on personnel processing or administration.
• Enjoy dealing with people and have a high level of service orientation and an empathetic, communicative and positive person with a strong hands-on mentality.
• Independently organized and structured in an international environment.
• Proficient in MS Office and Project management.

Qualifications: BS in Economics with 7 years of Experience

• Experience in setting up and implementing an HR System
• Strong understanding of international payroll, benefits, and employment law
• Hands-on working style who enjoys working with people to deliver solutions
• Strong communicator with experience working with senior stakeholders
• Enjoy working in a fast-paced, highly collaborative, and lively team environment
• Prior experience in an HR function
• Be able to work collaboratively
• Understanding of HR databases
• Experience with iTrent and Interfolio is desirable
• 
  

Qualifications: BA in Education with 6 years of Experience

• Experience in project management or people operations
• Experience working with project management software
• Experience working with a mid-sized organization
• Implementation experience with systems such as Workday or UltiPro
• Ability to quickly evaluate and prioritize in a high-volume environment and juggle multiple priorities/projects
• Self-starter and someone who takes the initiative to make process improvements and to solve problems
• Self-motivated with the ability to meet deadlines independently and as part of a team
• Detail-oriented and superior time management skills
• High level of interpersonal skills to handle sensitive and confidential situations and documentation
• Experience with managing an HRIS (Oracle HCM, Bamboo HR)
• Proficient with Microsoft Suite (Outlook, Excel, Word, and PowerPoint)

Qualifications: BS in Accounting with 5 years of Experience

• In-depth understanding of the strategic direction of HR Operations and how the BAU operations service fits with the wider HR Services Europe and HR across the business
• Proven skills in Stakeholder negotiations
• Competent in the management of operations and service delivery
• First-rate experience in heading and managing successful teams
• Understanding of HR Policies and Procedures
• Understanding of other HR processes and their links to Employee Services, including SAP/Salesforce, Organisation & Position Management (OM/PM), MI, Employee Relations, etc.
• Experience in using HR applications and systems
• Well-versed in the HK Labour Ordinance, MPF, and other HR related legislations
• People-oriented, independent, well-organized and able to deal with multiple tasks and meet work schedules within the specified turnaround time
• Able to communicate with people at all levels of the organization and cope with a fast-paced environment
• Proficient in MS Word, Excel, and PowerPoint

Qualifications: BA in Social Sciences with 8 years of Experience

• Effecting business partnering experience with excellent HR generalist background and operational and team management experience
• Exceptional knowledge of HR best practice and employment law
• Strong experience in ER, performance and sickness absence case management
• Proven project and change management experience
• Resilient, approachable, and confident
• Ideally, a background in the service, education, or charity sector
• Excellent organizational and administrative skills
• Effective communicator, both written and verbal
• Capable of policy and process writing
• Expert in one or more HR systems
• Good understanding of payroll and benefits

Qualifications: BS in Information Technology with 6 years of Experience

• Strong presentation, storytelling and influencing skills
• Demonstrated ability to lead a globally distributed team and get results through others
• Strong verbal and written communication skills
• Strong analytical and quantitative skills
• Ability to deliver sustainable lean management improvements and drive a culture of continuous improvement within teams and locations
• Experience in Workday, Asana, Greenhouse, and Looker is beneficial
• European languages would be a distinct advantage
• Experience in Comp and Bens management, HRIS implementation and payroll system implementation is highly desirable
• Have strong people management skills, be able to lead a team and get the best out of people. 
• Knowledge of SuccessFactors is highly valued, with HRIS experience

Qualifications: BA in Public Relations with 4 years of Experience

• Solid experience working with HR operations, ideally from a global environment.
• Hands-on experience with the payroll cycle.
• Highly organized and self-motivated.
• Excellent computer skills, proficient with MS Office applications.
• Proficient English in speech and writing, must be articulate and eloquent.
• Be consultative, collaborative and have the foresight and ability to develop both individuals within the team and the services offered to the business, ensuring the overall HR function is continually improving to be the best that it can be as support to the wider business.
• Experience managing a team of direct reports
• Manufacturing and/or distribution experience 
• Experience partnering with all levels of employees and leadership, ability to move in-between the strategic and tactical
• Experience driving process improvements and knowledge of Lean and other continuous improvement methodologies

Qualifications: BS in Health Administration with 9 years of Experience