• Compile HR data and metrics from the human resource information system and payroll outputs
• Responsible for all reporting, such as payroll and recruitment reports, to the CHRO, shareholders and finance
• Assist in the yearly budget process
• Detailed follow-up and reporting on the envisaged budget
• Prepare reports of data results and present findings to senior leadership
• Recognize and suggest short-term and long-term goals, milestones, and benchmarks for key performance metrics
• Work closely together with the finance department for all reporting-related matters and analysis
• Work with HR teams to understand business requirements and map processes
• Determine and apply appropriate methodologies and tools for analyzing a range of functional and/or cross-functional issues (sometimes complex or with a high level of ambiguity)
• Identify process gaps and issues
• Assess the impact of manual workarounds
• Perform user acceptance testing
• Responsible for ensuring User Acceptance Testing is fully planned and executed

Skills: HR Reporting, Budget Analysis, Data Presentation, Metric Tracking, Finance Collaboration, Process Mapping, Gap Identification, UAT Execution

• Become the trusted source for the BA methodology for HR technologies
• Design, develop and govern the business analyst processes, tools and methodology
• Develop a BA Community of Expertise (CoE)
• Serve as a liaison to global functional teams to translate business needs into technical requirements
• Drive technical aspects of project and solution delivery with a global mindset
• Participate in the governance model for enhancing feasibility, prioritization, requirements, and change management
• Partner with the various HR Systems teams to design and deliver an intuitive, positive, and scalable user experience
• Partner with other technical teams, including knowledge management and the system administrators, to successfully and efficiently maintain the global platforms
• Prepare technology-related deliverables
• Partner with Solutions Panel Leads to identify gaps in knowledge and any training that needs to occur from a business analyst perspective
• Thoroughly understands and stays abreast of existing and new functionality for various HR technologies (external)
• Monitor usage and adoption of the various HR Systems to identify system enhancements and continuous process improvement activities (internal)
• Understands the HR technology connectivity landscape to identify the current state and potential opportunities for improvement

Skills: BA Methodology, Process Design, HR Technologies, Requirements Translation, Project Delivery, System Governance, User Experience, Process Improvement

• Responsible for the technical HR Hotline
• Strong collaboration with the technical SMEs
• Providing professional HR Services with high customer service orientation
• Analyse data discrepancies and improve data quality
• Design HR Reporting, Analytics and Dashboard 
• Pulling data from a variety of database platforms and organizing it into simple-to-understand reports and dashboards
• Support merging data from different sources using different tools and skills
• Creating specifications for reports and analysis based on business needs
• Providing consultation to internal business partners and cross-functional teams

Skills: HR Hotline Support, Technical Collaboration, Customer Service, Data Analysis, HR Reporting, Dashboard Design, Data Integration, Business Consultation

• Analyse and deliver business process initiatives, either managing some or all components of large-scale initiatives
• Clarify and translate business requirements into documentation and solution designs using appropriate tools, models, data analysis, process analysis, and cost-benefit analysis
• Participate in the project lifecycle, working closely with a variety of stakeholders to ensure requirements are understood
• Documented and delivered on time and on budget and in compliance with project governance structures and other applicable internal and external risk, audit and compliance frameworks
• Coordinate and contribute to User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development
• Prepare material and provide training and assistance to end-users following implementation to ensure appropriate participation and utilization
• Identify innovative methods of dealing with organisational problems and opportunities within the business through consultation/scanning/discussion and engagement with business representatives
• Working with the HR team and various SMEs to understand the detailed processes and the production of associated documentation to the highest possible standard
• Support process and workflow development, ensuring customer experience is at the forefront of decision making
• Identification of existing documentation coordinating the activities to review and refresh, ensuring a consistent look and feel
• Documentation of work instructions and user guides for the new processes
• Support the capture, analysis and visualisation of data
• Provide support to the programme with tracking deliverables, ensuring on-time delivery

Skills: Process Analysis, Requirement Translation, Project Coordination, UAT Support, End-User Training, Workflow Development, Documentation Creation, Data Visualization

• Serve as a key member of the Digital Technology team, participating in the Carrier Separation Program
• Support Workday digital projects, acting as liaison between the digital Workday lead, corporate and business unit teams and third parties, to orchestrate digital projects that enable the Workday, HR and Payroll organizations
• Support the separation effort, e.g., TSA exit objectives, clone and cleanse environments, building integrations with existing systems, partnering with Carrier Functional and Digital teams to ensure efficient transition and steady state operations
• Act as a bridge between business ideas and business capabilities
• Defining, analyzing, and documenting business processes and solutions based on customer needs, data analysis, user stories, and stakeholder feedback
• Provide tactical support for the overall Carrier Digital transformation goals, including shared services enablement, Workday HCM, Payroll innovation, Employee Self Service portal, ServiceNow and process simplification/optimization across the board
• Support Digital and Workday multi-functional teams by providing functional/technical assistance for the Workday HCM modules and systems at Carrier
• Partner with software and service suppliers to ensure the timely delivery of high-quality, cost-effective solutions
• Support ongoing operations to ensure enterprise applications are performing as expected and meeting business requirements
• Support change management activities related to enterprise application projects
• Assist in systems and business process analysis across multiple internal projects (Strategic and Tactical Projects)
• Participate in collaborative system and data design sessions with HRT, Digital Corporate Team, technical architecture resources and development resources
• Work as a technical support and liaison with other Digital business analysts to provide testing, support and feedback on enhancement requests and regular updates/releases, adhere to release schedules
• Provide analytical support for critical corporate strategic initiatives including business function support, Workday Integrations and process improvement projects
• Perform the following on projects
• Understand and document business requirements
• Assist the business in testing the Workday solution

Skills: Workday Support, Business Analysis, Integration Management, Process Documentation, Digital Transformation, Technical Liaison, Change Management, System Testing

• Contribute to the development and delivery of the global HR process strategy and roadmap to maximise cost effectiveness, aligned with business needs, comply with legal requirements and reflect current GBS/HR best practice benchmarks
• Understand the current organisational situation, identify future needs and create solutions to help meet those needs
• Support the organisation to develop its HR process blueprint, including, where applicable, its services and system integrations to meet goals with stakeholders
• Ensure all process change adheres to the framework for process governance
• Challenge the current status quo and support the HR team to identify process efficiency savings within current processes
• Deliver streamlined, cost-effective end-to-end processes across functional silos, geographic and business unit boundaries
• Drive value through integration and automation to bring about gains in process efficiency and effectiveness
• Responsible for the business process enhancements within specific HR functional areas (onboarding, absence, offboarding, etc.)
• Act as product owner across elements of the employee lifecycle, setting/reporting on KPIs, qualifying and proactively identifying continuous improvement opportunities
• Ensure that the GBS Portal and associated knowledge base are up-to-date with approved process documentation and that usage is continually improved through the publishing of new and updated content
• Support all system-related annual projects, systems enhancements and ongoing business-as-usual development to successful completion against agreed objectives and timescales
• Review, re-engineer and document the ‘to be’ People processes and map them to the standard templates utilising BPMN methodology
• Communicate the benefits of the findings and recommendations across departments and help to address any uncertainty and concerns
• Produce written documentation to support the work, report on findings and present to stakeholders
• Support the staff and teams in making the recommended changes, including helping to resolve any issues
• Through process re-engineering, build and develop the processes, task lists, work instructions templates, and ‘How to Guides’ to enhance the employee experience
• Consider the opportunities and potential risks attached to the suggestions that have been made
• Identify the sub-processes, roles and the impacts on the HR cloud-based technologies, including Workday and the Service Management tool, to deliver the end-to-end processes
• Ensure processes that are being created include an evaluation of the impact of the changes, including taking responsibility for overseeing and reporting on this evaluation to associated Change leads
• Support user acceptance testing to test the re-engineered processes
• Support the HR continuous improvement roadmap and process by identifying, qualifying and implementing opportunities driving the streamlining, standardisation and effectiveness of end-to-end HR processes
• Act as a champion for both internal and external customer focus and listen to and communicate with customers and stakeholders effectively
• Keeping all relevant parties consulted and informed as a result of the process change
• Working with HRIS, partner on the development, delivery and ongoing improvement of the manager/employee channel strategy and GBS HR Portal
• Collaborating on the enhancements to Workday and other HR systems, to develop and support the employee experience
• Support projects and programmes within the HR portfolio, carrying out necessary process documentation creation/re-engineering

Skills: Process Strategy, HR Roadmap, Process Governance, BPMN Documentation, Workday Enhancement, UAT Support, Change Communication, Process Automation

• Work collaboratively with various stakeholders and subject matter experts in defining and analyzing ESC business needs and designing corresponding business processes, then present new process designs to stakeholders for discussion
• Support the creation and sustainment of a culture of continuous improvement and operational excellence in Employee Services
• Analyze current-state processes and workflows and solve process-related problems
• Research and conduct environmental scans for the identification of trends and issues
• Develop, evaluate and revise procedures, user manuals, technical documentation, training guides and website information to ensure that the information is current, relevant and effective
• Plan, design and implement a comprehensive set of key performance indicators (KPIs) in a manner that supports the section, branch, department and organizational metrics
• Use technical expertise and HR knowledge to make well-thought-out recommendations for system changes or enhancements to transform internal processes to automated solutions, increasing efficiency and optimizing the user experience
• Responsible for understanding, analyzing and documenting integrations and data transfer between HR technology and how changes to systems or processes can have upstream or downstream impacts
• Manage system data and conduct audits and identify deficiencies in system data to ensure quality and data integrity
• Manage the configuration, testing (participation and validation of results), quality assurance and implementation of new systems, functionality, modules, and upgrades, and coordinate with various stakeholders
• Develop, deliver and facilitate system training for new system users

Skills: Process Analysis, Stakeholder Collaboration, Continuous Improvement, KPI Planning, System Optimization, Data Auditing, HR Integration, User Training

• Help to develop the design of the future state operations including the roles of onshore and offshore teams, aligning to Group and HR strategy and P&R organisational design
• Work with stakeholders to analyse the business problem(s)
• Involve user interviews, customer journey mapping and process walk-throughs and documentation
• Apply Design Thinking such as empathise, define, ideate, prototype and test
• Design global processes for key benefits administration processes that exist across the key markets, recognizing regulatory/necessary localizations
• Define and gather metrics to determine current performance levels and anticipated future performance levels to measure continuous improvement
• Help Group and Country-based SMEs [Product Owners] to prioritise development based on business value and impact, keeping them focused on the agreed outcomes
• Constructive challenge perceptions on what can be achieved
• Support the Project Manager to develop the implementation/migration plan as use Agile project methodology to realise the optimised future state
• Work with the Project Manager and Offshore Team manager to oversee the training and dual running of migrated processes
• Monitor the initial service standards post-migration
• Ensure the operational structure and processes are well documented with robust controls, risks and issues communicated, signed off and understood by the accountable stakeholders

Skills: Process Design, Business Analysis, Design Thinking, Global Processes, Metrics Tracking, Agile Methodology, Process Migration, Risk Management

• Assist in formulating and maintaining training and development procedures
• Coordinating Learning and Development activities, not limited to running a Training Needs Analysis, developing a comprehensive Yearly Training Plan
• Administer training executions and training bonds
• Administer HRD fund, including monitoring of HRD levy contributions, training grant utilizations and response to HRD queries
• Conduct the new hire onboarding orientation program
• Training system management (administer course profile, review certification requirements and assign employees for online courses)
• Manage Canteen and Minimart, inclusive of involvement in vendor selections, monitor vendor performance and other day-to-day activities
• Biometric thumbprint monitoring, inclusive of report any machine breakdown and other day-to-day activities
• Administer the photocopy machine, report breakdown and monitor payment
• Analyze the Human Resources function across the HR workflows, procedures, and systems
• Create written standard operation processes and training procedures to anchor workflows in repeatable processes to avoid errors
• HR project support in the role of an HR process analyst
• Administrative support in HR process-related topics, such as management of content libraries (HR guidelines)

Skills: Training Coordination, Onboarding Facilitation, System Management, Process Analysis, SOP Documentation, HR Projects, Vendor Monitoring, Workflow Optimization

• Support the Business Analyst in working with HR process owners to identify, develop and document business requirements to allow more effective performance and look at new ways of tackling business processes or to establish a new service
• Understand the business processes and flows to enable the analysis of business requirements and the associated development of new or existing technical solutions
• Work with solution specialists to align technical solutions to business requirements and needs, and ensure the design of quality technical solutions to support the business requirements
• Support the Business Analyst in investigating problems and analysing options for new and existing services and provide recommendations for solutions
• Work with stakeholders to identify objectives, opportunities and potential benefits available
• Facilitate design reviews and audits to make sure objectives are met and standards are followed for the HR processes and systems in scope
• Facilitate relationships with suppliers, subject matter experts and HR process owners to ensure the successful design, development and deployment of solutions
• Helping to manage the team's data portfolio across a variety of tools (Excel, Oracle BI, Tableau)
• Being a subject matter expert for all things related to GTD and associated HR data
• Creating cyclical reports, scorecards/dashboards, executive presentations on key metrics for internal teams including the use of graphs, infographics and other methods to visualize data
• Structuring large data sets to find usable information and helping create data-driven insights that inform program creation and developmental investments
• Participating in the design and execution of projects related to data, analytics and reporting, and supporting ad hoc requests and project work
• Collaborating with the Manager Enablement team to gather and assess data and to establish KPIs to measure and improve the effectiveness of Manager Enablement and other core GTD initiatives

Skills: Requirement Documentation, Process Analysis, Technical Alignment, Stakeholder Collaboration, Data Structuring, Report Generation, Insight Development, KPI Evaluation

• Conduct research, collect and compile HR metrics and data from a variety of sources
• Analyse data and statistics for trends and patterns with attention to the relevant HR function, for example, recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations
• Develop appropriate tools, systems and HR dashboards for reporting and tracking purposes
• Maintain HR data integrity by ensuring the accuracy and consistency of input data
• Audit HR data and troubleshoot irregularities
• Provide data-driven insights and articulate data findings and trends in analytical reporting (including graphs, charts and tables) and visual presentation formats, for submission to the HR Manager
• Identify and recommend reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics
• Based on metrics and analysis, make recommendations for policies and activities to improve the relevant HR function
• Comply with data privacy regulations and best practices

Skills: Data Analysis, Metric Reporting, Dashboard Development, Trend Identification, Compliance Auditing, Insight Presentation, Goal Setting, Policy Recommendation

• Collaborate with the Project Management team in planning, executing, managing and monitoring HR projects
• Act as the primary liaison between the business teams and the project team, as well as representing the user interests in program design and planning meetings
• Support business leaders and key stakeholders in understanding problems, assessing risks and benefits, and presenting solutions
• Identify, understand and document the current state needs and the “as is” environment to provide functional expertise and knowledge of the existing business practices as well as reconciling those requirements to new program capabilities and scope
• Collaborate with the HR Operations and HR Centers of Expertise to create Business Requirements Documents (BRDs) and align high-level business processes to specific use cases for the business
• Work with business users to develop necessary processes or procedural changes to streamline the business and to accommodate upcoming changes and/or updates
• Participate in early system testing on behalf of the business users and work with the training team and super users to establish a comprehensive training and deployment plan
• Engage with the Enterprise and HR Organizational Change Management teams to partner with leaders and employees to lead, execute and manage change throughout the organization
• Prepare, maintain and archive a library of process and business requirement documentation
• Develop workflow charts, work standards, and work method improvements

Skills: Project Planning, Stakeholder Engagement, Requirements Documentation, Business Analysis, Process Mapping, System Testing, Change Management, Workflow Design

• Prepare monthly headcount reports and assist with time-sensitive government filings
• Assist in consolidating data for Olin’s divisions (action/reasons, job title structures, position titles, manager status, etc.)
• Analyze HRIS data to report on hiring, termination, diversity, etc., metrics within the employee population
• Fulfill data requests from various departments by running or creating queries
• Forecast retirement/termination trends for talent management/planning purposes
• Collaborate with the HR IT group to build out analytics functions within HRIS
• Collaborate with L&D, Talent Acquisition, and Performance Management departments for their data reporting and metrics
• Assist with the daily maintenance and enhancements of overall HRIS modules, metrics, reports, and dashboards
• Execute daily maintenance activities, including but not limited to third-party integrations, role assignments, security audits, and organizational setup
• Support configuration efforts to help solve complex, unique business needs
• Analyze existing data workflows to streamline/update/improve Human Resources processes
• Develop and document processes and procedures, system navigation, etc., for client departments and HR team members
• Assist with bi-annual system upgrades, including the regression testing of existing functionality and assessment and implementation of new features
• Perform routine system audits for data validation/integrity and work with key stakeholders to make necessary changes

Skills: Headcount Reporting, HRIS Analytics, Data Consolidation, Metrics Forecasting, Query Development, System Maintenance, Workflow Optimization, Audit Support

• Consult and partner with business leaders to align business strategy, information reporting, and information delivery
• Research, analyze, design, and/or maintain data sources in information systems in support of projects, information needs, and changing requirements
• Execute data and report validations to support ongoing quality assurance processes
• Exercise judgment based on the analysis of multiple sources of information
• Develop business requirements for new reporting capabilities
• Apply subject-matter or functional expertise and knowledge of best practices derived from experience and external networking to solve a range of complex technical and operational problems
• Take a new perspective on existing solutions to solve complex problems
• Lead small projects with manageable risks and resource requirements
• Play significant roles in larger, more complex initiatives
• Explain and interpret complex, difficult, or sensitive information

Skills: Strategy Alignment, Data Analysis, Report Validation, Quality Assurance, Requirement Development, Problem Solving, Project Leadership, Insight Communication

• Document, streamline, implement and digitalise Global HR processes
• Design standardised processes and methodologies, in close cooperation with various teams across HR, such as Talent Acquisition, Offer, Talent Management, and Training
• Shape and execute governance models for the daily management of Group HR processes, to ensure increased data quality in internal systems
• Set up and track performance metrics and contribute to the identification of potential opportunities for improvement
• Follow up and advise on strategic projects and initiatives
• Design and implement next-generation IT systems to facilitate HR processes
• Serves as a strategic partner to HR and business unit(s) in managing the needs assessment, design, and implementation of customer solutions related to HR analytics
• Performs complex analysis, develops alternative recommendations, and formulates implementation strategies to meet customer needs
• Develops dashboards and presentations
• Participates in market surveys and benchmarking of HR programs
• Participates in validation and testing of reporting tools
• Participates in or leads one or more special projects

Skills: Process Design, Workflow Optimization, Data Governance, Metrics Tracking, Strategic Advising, System Implementation, HR Analytics, Dashboard Development

• Prepares reports to accurately track department performance, including trends and statistics regarding delinquencies, charge-offs, and recoveries
• Analyzes data and designs reports to assist management with optimizing operational processes, including pipeline management and quality control review
• Displays knowledge of the main products and services offered
• Ensures data integrity and accuracy, researches data anomalies and problem solves cross-functionally to remediate data issues
• Refines methodologies and enhances current processes/procedures
• Proposes and implements solutions to attain mutually agreed-upon objectives
• Communicates effectively with internal and external partners
• Assists with the implementation of both department and bank initiatives
• Manages multiple concurrent objectives or projects and reports a problem and brings it to a successful resolution
• Ensures compliance with State, Federal and Bank policies and procedures for the collection of debts
•  Acts as Compliance coordinator for the department
• Creates and submits for publication changes to the department’s and the Bank’s procedures relating to collection efforts
• Manages professional and non-professional relationships to maximize the value of business partners

Skills: Data Analysis, Report Preparation, Process Optimization, Data Integrity, Compliance Management, Cross-functional Collaboration, Problem Solving, Project Management

• Responsible for mapping the business needs to the Honeywell standard ERP solution for Talent Acquisition / Management, and when no such standard solution exists
• Work through the design of the solution with oversight from the COE functional Team and other members of the Talent IT world
• Responsible for business consulting, configuring the systems Cornerstone On Demand, Phenom People, Succession Planning, and HPD 
• Support business requirements, design / configure different business scenarios or cycle events in the staffing or talent management space and Talent analytics
• Design and develop System specifications with a good understanding of the functional areas within ERP SAAS systems
• Support the technical teams for technical specification development, build and testing
• Participate in Business workshops to understand end-to-end business process requirements and design the best possible solution
• Partner with HR process and service owners to identify and adequately document requirements that will drive system and process changes
• Drive decision-making and consensus with diverse and senior stakeholders
• Partner with project managers to manage risk and address issues related to project implementation
• Create and implement a user acceptance testing strategy for key projects
• Partner with HR technology teams to identify technology enablement opportunities to discuss with HR process and service owners
• Lead large-scale BAU operations initiatives and ad hoc special projects
• Contribute to process re-engineering efforts
• Negotiate across disparate and competing interests among stakeholders
• Collaborate and promote alignment with the HR strategy and solution/process roadmap

Skills: ERP solutions, System configuration, Talent analytics, Business consulting, Process reengineering, Stakeholder alignment, UAT strategy, Risk management

• Create and analyze standard reports including scorecards and dashboards, to drive decision-making related to performance, productivity, compliance and safety
• Consult with HR and cross divisional project teams to identify reporting and analytics needs to achieve project outcomes
• Analyze data to identify trends and insights and provide recommendations that enable leaders to make informed decisions and take appropriate actions
• Utilizes in-depth understanding of the Pest Elimination business model and available data and reporting tools, including Workday, AS400, Excel, Power BI, and Access databases to analyze and report data
• Develop reports and presentation materials including charts, graphs, and other visual representations of data and related insights
• Support annual talent processes needing data reporting and analytics support, including Talent Planning, Bonus, Merit Planning, LTI, etc.
• Serve as the subject matter expert, providing education and consultation to the HR business partners on Workday functionality and reporting for all talent processes
• Act as the Workday knowledge expert and partner with the enterprise-wide Workday team on system functionality and overall data management
• Identify and implement improvements to automate HR related processes

Skills: Data Analysis, Report Creation, Dashboard Design, Workday Reporting, Power BI, Talent Processes, Trend Insights, Process Automation

• Partnering with the EMEA HR PMO Team in the continuous improvement of regional processes across the entire employee life cycle
• Leading the due diligence process with the HR teams or HR Shared Services teams for the transition of HR processes
• Responsible for the governance of Regional Risk and Control activities within EMEA HR Professional Services
• Driving the adoption, change management, and adherence of HRs evolving risk and control activity within the EMEA HRPS Organisation, e.g., Minimum Documentation Standards
• Support the ongoing utilisation and management of the HR Case Management system, to include reporting on monthly key audit findings and ongoing KPI metrics
• Support in partnering with the HR Centres of Expertise to drive service improvements through reviewing escalation metrics and identifying trends and root causes
• Act as a regional source of knowledge in ServiceNow, Workday
• Supporting HR Professional Services engagement and partnership initiatives
• Proactively partner with key HR Generalists, Relationship Managers, HR Advisors and other HR Centres of Excellence regionally and globally on HR delivery, transformation activity, and HR Professional services governance
• Partnering with the global VoE team to ensure the successful permissions setup, translation and support of the annual survey, including escalation of issues to the vendor, reporting support for senior HR partners

Skills: Process Improvement, Risk Governance, Change Management, Case Reporting, KPI Analysis, Workday Expertise, ServiceNow Knowledge, HR Transformation

• Support PXT business partners, regional PXT and business leadership with deep dive data to help drive business decisions through data analysis of PXT metrics
• Work closely with peers and stakeholders to access, pull, clean and analyze data from a variety of HR systems, including Quicksight, Ivy, PeopleSoft (Oracle) and Connections, among others
• Develop, update and automate regular and ad-hoc Excel reports and dashboards for self-service consumption within Quicksight, Tableau, and/or other BI platforms to provide a seamless data exploration and analytics experience for internal stakeholders
• Perform deep dives to find the root causes behind variances of key parameters over a given period
• Collaborate and partner with research, science and people analytics teams to improve data assets, quality, metrics, and insights
• Own and drive analyses of PXT data to identify relationships and trends
• Interpret data and communicate noteworthy findings to HR and business leaders
• Development of data collection processes, data management system and maintenance of data integrity
• Partnering with Program Managers leading Amazon’s M&A activity to visualize deal data and transform the information into customer-facing, consumable reports
• Ownership of developing post-Close PXT insights and metrics for Amazon’s acquisitions, and presenting those to key leaders across PXT and Corporate Development
• Own data deep dives, analysis and insights for key projects and programs to provide actionable insights for teams
• Partnership with customer teams to develop programs that deliver insights on acquired teams based on data in the M&A dashboard, and drive changes in approach based on these insights
• Identifying new opportunities for PXT M&A to innovate on behalf of customers

Skills: Data Analysis, Metrics Reporting, Dashboard Development, Root Cause Analysis, BI Tools, Data Visualization, M&A Insights, Stakeholder Communication

• Prior system implementation experience as a system/functional analyst in HR with ER Case Management
• Solid listening skills with the ability to understand user needs and feedback and translate that into action during the implementation
• Strong analytical and decision-making skills and the ability to drive to consensus
• Must pay attention to detail and be comfortable with data
• Prior overseeing / project management experience
• High level of discretion and care when working with sensitive data
• Corporate work experience focused on using data to uncover insights that drive action and communicating analyses to technical and non-technical audiences
• Experience in fields such as analytics, management consulting, sales operations, finance, compensation, or related areas
• Strong knowledge of statistical analysis (e.g., descriptive statistics and knowledge of statistical significance), quantitative research, and experience gathering and interpreting data
• Project management experience with multiple stakeholders, prioritizing and delegating projects/tasks
• Experience engaging directly with enterprise-level clients and stakeholders
• Experience training/mentoring team members
• Experience working across various levels of an organization, while building trust and fostering collaboration
• Deep knowledge of data visualization principles
• Experience in data visualization tools and Excel (complex formulas, pivots, macros, etc.)
• Experience communicating technical results to technical and non-technical audiences

Qualifications: BS in Information Systems with 7 years of Experience

• Experience in an HR operations environment in higher education
• Good knowledge of USC policies and procedures and state and federal regulations affecting human resources
• Experience with PeopleSoft, PeopleAdmin, and Talent Ed
• Ability to meet the day-to-day support needs of the University PeopleAdmin user community in a professional and friendly manner, while working independently on multiple tasks and projects
• Ability to effectively communicate with PeopleAdmin support for issue resolution promptly
• Excellent interpersonal, time-management, record-keeping, analytical and troubleshooting skills
• Ability to solve technical problems
• Ability to read and understand documentation
• Ability to work and learn independently
• Ability to communicate effectively, both orally and in writing
• Ability to multitask and prioritize to meet deadlines

Qualifications: BA in Psychology with 3 years of Experience

• In-depth understanding of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.).
• Understand foundational concepts of other related professional disciplines
• Experience managing small projects
• Ability to manage competing priorities
• Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders
• Good knowledge of the industry's competitive landscape and the factors that differentiate Truist and its competitors in the market
• Ability to provide direction and mentor less experienced teammates
• Must have Workday certifications in any of the following areas: HCM, Benefits, Payroll, Security, Performance/Talent, Compensation, Recruiting, or Reporting
• Working experience in Project management and reporting 
• Previous experience in the banking industry
• Previous experience in Human Resources
• Experience working in an Agile environment

Qualifications: BA in Human Resource Management with 5 years of Experience

• Experience in financial/business analysis
• Working experience with SQL
• Experience in Forecasting/data science/advanced business analytics
• Advanced knowledge of SQL, MS Excel, and Visualization tools
• Strong Forecasting and Statistical know-how
• Experience in Python/R building basic statistical models to address business problems
• Experience developing experimental and analytic plans for forecasting modelling, use of strong baselines
• Ability to accurately determine cause and effect relationships using A/B testing
• Proven ability to work cross-functionally and deliver automated solutions for customer-facing data science problems
• Experience working in/building very large data warehouse environments using AWS Data and Analytics solutions
• Experience conducting large-scale data analysis, regression, and predictive analysis to support business decision making
• Experience in building customer-facing ML products

Qualifications: BS in Data Analytics with 6 years of Experience

• Operative and project-related HR experience across core HR processes (HR Admin, Payroll, Recruiting)
• Work experience using process tools
• Experience as an operative HR user of core SAP SuccessFactors Modules such as Employee Central, Recruiting and LMS
• Advanced analytical thinking in the context of HR End-to-End process design
• Able to communicate clearly, logically and persuasively both verbally and in writing
• Able to speak and write fluent English and German
• Experience in auditing and analyzing data
• Ability to handle competing priorities, multitask efficiently and maintain attention to detail
• Professional written and verbal communication skills
• Advanced proficiency with Excel
• Working knowledge of HRIS systems, PeopleSoft 

Qualifications: BA in Communication Studies with 3 years of Experience

• Working experience in Employee Benefits and/or Human Resources Operations 
• Experience working with Agile
• Experienced Business Analyst who has led multi-country process design and offshoring
• Proven ability to leverage existing technology to improve efficiency and user experience
• Ability to navigate complex matrix organisational structures across different cultures
• Strong interpersonal skills, confident to work at all levels within a global business environment 
• Ability to deal assertively but sensitively, and build trust that the right outcomes 
• Aptitude to work fast and precisely under pressure and time limitations
• Must have a Grasp of HR processes
• Capability to deal with delicate and confidential information
• Team-oriented, detail-oriented, efficient, and solution-oriented attitude
• Superb analytical and problem-solving skills
• Flexibility and the ability to work independently and in a team

Qualifications: BA in Liberal Arts with 4 years of Experience

• Experience in financial/business analysis
• Excellent written and verbal communication skills
• Able to interface with all levels of the organization, specific strength in influencing decision makers and managing expectations
• Self-driven and possess the ability to work in an ambiguous environment with minimal guidance or supervision
• Familiarity with HR operations, such as hiring, payroll, and employee benefits
• Experience in an analytical role with experience in interpreting data, analyzing results to identify trends
• Experience in HR Operations, Background Checks, Recruitment, Staffing, Payroll, etc.
• Must be an analytical mindset and the ability to see the big picture and influence others
• Strong oral, written and presentation skills combined with the ability to lead group discussions
• Ability to manage through ambiguity where lines of ownership aren't always clear
• Able to communicate complex messages and outputs from their analysis in a confident and simple way
• Ability to collect, organize, analyze, and disseminate significant amounts of information

Qualifications: BS in Finance with 5 years of Experience

• Strong Core HCM Workday project experience
• Worked on Service Centre projects, global workday implementations
• Must have Jira and Scrum experience
• Strong experience in the full BA lifecycle from Design to Implementation
• Working experience in Workday core modules 
• Significant business process management experience within a Global HR Transformation Programme
• Experience within an HR Operations/Shared Service environment
• Experience in Scrum Agile project methodology and utilising Jira
• Excellent communication skills and used to working with multiple stakeholders across a complex matrix structure

Qualifications: BS in Software Engineering with 4 years of Experience

• Experience in HR Processes, HR Applications
• Excellent verbal and written communication skills
• Ability to translate business needs to technical resources and to communicate and simplify complex technical information for non-technical users
• Exceptional problem-solving skills and the ability to analyze data, draw conclusions, and develop actionable recommendations
• Ability to balance the demands of projects, customer expectations, support, and operational requirements in a fast-paced environment with minimal supervision
• Ability to coach, develop, influence, and motivate others
• Excellent Microsoft Office skills
• Must have SAP HCM or SuccessFactors Employee Central certifications

Qualifications: BA in Sociology with 2 years of Experience

• Experience in business analysis in the IS/IT Human Resources functional area
• Working experience in Project management
• Experience working in an Agile/DevOps environment using design-thinking methodology
• Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
• Excellent understanding of business complexity and interdependencies
• Understanding of business processes and the ability to translate them into application requirements
• Deep understanding of the IT landscape in the functional area
• Deep knowledge of SAP HCM and SuccessFactors software
• Experience with effective communication in English at different levels of the organization
• Experience working in a global environment and with virtual teams
• Experience with other HCM SAP Human Resources modules and fluency in Portuguese

Qualifications: BS in Operations Research with 5 years of Experience

• Experience in strategic workforce planning, human capital management, organizational development, or general strategic management consulting
• Experience with management consulting, human capital, or strategic workforce planning pillars and functional communities
• Experience typically obtained by three to four years working with systems
• Able to work as a functional "super-user" of an application in a similar department environment, or provide consultative input for data usage or design 
• Ability to work independently, manage large, multiple projects, complex reports, and organize priorities
• Excellent communication, interpersonal and critical thinking skills
• Excellent working knowledge of typical word processing, spreadsheet and/or database applications
• Ability to write queries using SQL
• Experience with system implementation and project management
• Additional experience with specialized applications in the related area
• Strong knowledge of standard office tools such as Excel, Word, PowerPoint, etc.

Qualifications: BA in Business Administration with 4 years of Experience

• Hands-on experience performing business analyst functions in complex organizations
• Experience with Core HR policies and processes
• Experience with LMS system implementations, Tier 1 vendors (Oracle, SAP, Workday, Ceridian)
• Advanced knowledge and application of predictive modeling and statistical methods and fluency in programming languages (Python, Java, R statistical tool, SQL, SQL)
• Familiarity with Python or R and relevant libraries (NumPy, Pandas, Scikit-Learn, Matplotlib, Seaborn, etc.)
• Hands-on experience to perform and produce analytics using Data Lake/ Data Mart architecture
• Advanced knowledge of Excel 
• Comfortable in a rapidly changing environment with competing and shifting priorities
• Must have certification in Data Analytics and Data Visualization
• Working experience in Survey analysis and analytics 
• Practical knowledge of PowerBI
• Experience in applying analytics best practices to human capital problems and hypotheses

Qualifications: BA in Communication Studies with 3 years of Experience

• Experience in project management, with strongly developed organizational and time management skills to handle a project from beginning to completion
• Experience in HR systems and processes
• Good knowledge of English
• Strong analytical skills and ability to interpret complex data
• Excellent Microsoft Office suite experience (focus on VLookup, Pivot Tables)
• Strong project management and process improvement skills
• Ability to work autonomously with little to no supervision at times
• Strong presentation skills and ability to articulate messages in a concise and cohesive manner
• Advanced technical skills to understand and improve HR systems
• Ability to manage multiple priorities and deliver timely results with a high focus on accuracy and attention to detail
• Analytical and creative problem-solving skills 
• Experience working with data/statistical analysis in a large, multi-unit organization

Qualifications: BA in Human Resource Management with 5 years of Experience

• Familiar with ADP solution in payroll, time and attendance, and Benefit and Insurance
• Must have a foundation of programming, design principles and design patterns
• Comfortable using the tools of tracing, debuggers, source control, profiling, and unit test coverage
• Experience with Scrum or DevOps practice
• Able to build strong relationships with the business to anticipate needs, capitalize on opportunities, and deepen client relationships
• Able to work on highly complex projects with a global versus local focus
• Able to generate best practices and encourage new and innovative ideas
• Able to show appropriate tenacity in advocating for ideas with clients
• Able to manage client and stakeholder expectations, delivers value without compromising quality
• Able to take personal accountability for work and invest the time and effort necessary to be successful
• Proven experience of combined HRIT, HR, and/or technical experience
• Experience in managing multiple projects simultaneously and the ability to work in a fast-paced environment where multi-tasking and prioritizing are required 
• Must be a self-starter, independent, team player, and proactive
• Ability to work quickly and accurately under pressure and time constraints
• Ability to deal with sensitive and confidential information

Qualifications: BS in Data Analytics with 6 years of Experience

• Understanding of business analysis approaches
• Proven experience of producing and owning business requirements/user stories, As-Is/To-Be Process maps, user journeys and business operating models which drive increased organisational effectiveness
• Excellent written, verbal communication and presentation skills, including the ability to run effective workshops
• Excellent interpersonal and negotiating skills
• Ability to influence internal and external stakeholders to achieve results and move towards a common vision or goal
• Good consulting and relationship management skills
• Ability to work comfortably at all levels of the organisation
• Strong analytical, troubleshooting and problem-solving skills
• Proven ability to identify risks and issues to support successful delivery
• Working knowledge of Oracle

Qualifications: BA in Business Administration with 4 years of Experience

• Knowledge of Federal and State regulations related to human resources functions
• Knowledge of human resources management principles and practices
• Knowledge of Systems Development Life Cycle (SDLC) methodologies, principles, and tools
• Knowledge of computers and web-based applications
• Experience designing and maintaining Reports, Metrics, and Dashboards
• Experience using data warehouse objects and query tools (SQL, etc.)
• Experience identifying data integrity concerns and designing effective approaches to resolve these concerns
• Ability to recommend and implement process improvements independently and as a team member to improve customer service and program efficiency and effectiveness
• Ability to communicate effectively orally and in writing with internal and external customers
• Ability to apply strong interpersonal skills to effectively interact verbally and in writing and build trust with individuals and groups at all levels inside and outside of the organization
• Skill in the use of software applications, including the MS Office Suite

Qualifications: BA in Political Science with 5 years of Experience

• Experience assessing and documenting business needs
• Experience as a Project Manager or Project Lead
• Ability to analyze data and reach conclusions that are logical and legally supportable, and counsel and advise managers and employees on laws, policies, and procedures in the resolution of HR issues
• Ability to interpret and implement policies and procedures
• Ability to lead projects and cross-functional teams
• Experience designing Test Plans, creating Test scripts based on the as-is state as well as the to-be models, and conducting systems, user acceptance, and regression testing
• Advanced skill using Microsoft Excel
• Experience in creating Statement of Work (SOW) with software and services vendors
• Must have HRCI PHR or SPHR, 6-Sigma, PMP, CAPM, CBAP, or other job-related program management or business analyst certification 
• Knowledge of Human Resources functional areas such as Recruiting, On-boarding, HR Administration, Benefits Administration, Compensation, Classifications, and Rewards, Performance Management, and Training and Development
• Knowledge of Human Resource Information Systems (HRIS) principles and trends, cyber security, and Data Analytics

Qualifications: BS in Industrial Engineering with 4 years of Experience

• Highly motivated team player with strong collaboration skills, ability to build strong relationships with HR and cross-functional partners and stakeholders
• Must be flexible, able to work in a fast-paced, dynamic global environment and operate with minimal direction
• Able to manage multiple projects and/or priorities
• Experience providing consulting services and implementing organizational change initiatives
• Demonstrate project management skills with proven ability to execute the life cycle of the requirement/project
• Understand end-to-end business process
• Able to manage product rollout and partner with the business on project communications
• Able to interact with IT, Product Development and other technical teams, and business organizations
• Able to identify product gaps from business specifications to product enhancement and/or business process change
• Hands-on creation of test scripts, leading groups through user acceptance testing and transferring information to internal teams
• Must be able to work independently for long periods and as part of a team
• Well-organized, self-starter who takes personal initiative and willingly assumes responsibility and ownership
• Strong oral, written communication and negotiation skills with the ability to communicate across varying levels
• Must be able to facilitate discussions with business contacts and stakeholders to understand business process needs/gaps and to document requirements
• Strong analytical and problem-solving skills
• Must have a positive attitude and the desire to learn new products and skills
• Proven ability with Excel, Word, PowerPoint, MS Project, Visio
• Familiarity with Oracle Cloud HCM, Recruiting Cloud, Learning Cloud, HR Analytics

Qualifications: BA in Organizational Leadership with 7 years of Experience

• Experience managing projects, including gathering requirements, fit/gap analysis and preparation of functional design documents
• Excellent analytical and problem-solving skills
• Demonstrated experience working independently to make decisions without management input based on established policy or precedent, while keeping management informed
• Basic knowledge of the structure of databases, such as researching what data is stored and how data is organized
• Proficient level of experience using Microsoft Office products (Word, Excel, and PowerPoint)
• Proven analytical skills to identify opportunities for process and system improvements
• Experience with user acceptance testing and system implementation
• Ability to develop complex queries using various programming languages
• Experience using PeopleSoft or other HRM systems
• Experience leading a team through system implementations 

Qualifications: BS in Human Services with 3 years of Experience

• Significant knowledge of government legislation impacting the practice of human resources management
• Good public presentation skills
• Ability to effectively communicate with a wide variety of internal customers
• Ability to evaluate multiple highly detailed tasks, determine priorities and organize work in a manner that allows for the timely completion of projects
• Ability to manage sensitive employee information in a confidential manner
• Good understanding and knowledge of IT tools such as Excel
• Ability to identify emerging trends, interpret data, and draw insights
• Excellent communication and interpersonal skills
• Ability to maintain effective working relationships with teams, peers, senior management and business stakeholders
• Strong knowledge of the Risk and Control aspects
• Must have worked on AOP, data analysis and reporting within Human Resources
• Experienced in deploying and supporting software as a Service (SaaS) solutions, i.e., Oracle HCM Cloud, Workday, or SAP

Qualifications: BS in Statistics with 5 years of Experience